DID WE GET SCAMMED BUYING THIS VAN FROM A SALVAGE AUCTION

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  • čas přidán 22. 08. 2024
  • We bought a crash damaged van from Copart which has much more damage than we could see in the photos. Did we get scammed? has this vehicle even been assessed? are assessors just guessing ? #salvage #wrecked #scammer #fail #crazy #crash
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    Working at our fully equipped workshop in Kent we carry out tasks including Panel beating, Body work, Mig Welding, Sheet metal Spot Welding, Fabrication, Chassis Repairs, Sand Blasting, Engine and Mechanical repairs, DPF cleaning, Restoration and Structural repairs on the Celette Jig frame machine.
    We do hope you enjoy this video and Check out our other videos on all kinds of vehicles including Barn finds, Quick flips, First wash, Repairs, Salvage, Restorations, Will it run, Accident damaged, Cat S, Cat N, Cat X Copart auction bargains, Non Runner, Flood damage, insurance write off, fire damage, smoke damage, electrical fault, stolen recovered, and anything else that arrives at the #Salvagerebuildsuk workshop. #RobandChris
    Please check out our back catalogue of some previous projects on various different makes and models including Ferrari, Land Rover, MG, Caterham, Ford, Cosworth, Vauxhall, Fiat, Peugeot, Mercedes, Range Rover, Morris, Renault, Citroen, Honda, Toyota, VW, Series 3, Evoque, GLA, Golf, 500, Fiesta, Astra, Polo, Motorhome, Auto sleeper Camper, GTI, LSE, Sierra, Midget, 360, Transit, Crafter, Transporter, T5, Combo, Berlingo, Partner, Mini, Beetle, Vivaro, Hilux, Sport and many more!
    We do receive quite a few questions regarding tools and equipment that we use for various jobs. Unfortunately there is to many to list but some of the brands we use include Snap-on, Blue-point, Makita, Sealey, Clark, Esab

Komentáře • 1,1K

  • @sruk
    @sruk  Před 6 měsíci +372

    A few people seem to be worried we are going to loose money please rest assure it was still a bargain we don’t want to return it or get a refund it’s going to make a great parts vehicle and we will utilise the Parts.
    And remember if you get lemons make lemonade 👌👍

    • @tonyfurneaux3399
      @tonyfurneaux3399 Před 6 měsíci +12

      Great outlook guys, good on ya.

    • @johnchincotta1qwdb15
      @johnchincotta1qwdb15 Před 6 měsíci +8

      That's a good one Rob,witty as usual,lol.

    • @abcxyz820
      @abcxyz820 Před 6 měsíci +7

      This comment makes me consider that they got a partial refund and kept the asset, due to the costs paid out to collect, and for co-part to dispose; therefore don't worry all.

    • @olie3146
      @olie3146 Před 6 měsíci

      @@abcxyz820 I can guarantee you copart don't do partial refunds..... It'd be a miracle if you got a full refund out of them

    • @sruk
      @sruk  Před 6 měsíci +27

      @@abcxyz820 if I had any refund I would have said so like I said we’re happy to keep it as a parts van the engine alone will cover the cost of the vehicle

  • @mikefarrar8071
    @mikefarrar8071 Před 6 měsíci +27

    Hi Lads, I'm a retired Assessor and yes that in my view would have been a breaker if un-economic or in days gone by as Chris said a new shell. I doubt whether shells are available now anyway because of the work involved and amount of tech. packed into new vehicles make it un-viable. I retired early because work was thinning out for independent assessors because the major insurers were dealing with most claims in house from images sent from repairers or recovery yards. Another consideration is that the categories of salvage bring different percentages paid to the insurer. Therefore Cat N might net 25% : Cat S 15% : Cat B 10% so I'm not saying it's happened in this case but the wrong category will give the insurer give a bigger return against the loss. In my day it would be down to the salvage agent to ask the insurer to change the category but Copart are so big I don't think they would bother. I'm sure you will be OK as you say just not as profitable.

  • @wombatsyoutube
    @wombatsyoutube Před 6 měsíci +135

    Chris, brew in hand....."Just price a new bodyshell Rob." without flinching.
    Now that's old school! 👍

    • @philipmulville8218
      @philipmulville8218 Před 6 měsíci

      😂

    • @jo_clarke1960
      @jo_clarke1960 Před 6 měsíci +19

      Yeah, liked that. No hesitation with the "Let's see if we can make this work" mentality, grafters attitude, not bodgers.

    • @commander_lard
      @commander_lard Před 6 měsíci +6

      a great example of someone bringing solutions, not problems, to the situation!

    • @Ro32da72
      @Ro32da72 Před 6 měsíci

      Nothing fazes him, does it? 😊

    • @zoidberg444
      @zoidberg444 Před 6 měsíci +3

      Yeah - Only someone of Chris's mechanical pedigree would react to getting a turd like that! 🤣

  • @islandhopperstuart
    @islandhopperstuart Před 6 měsíci +80

    Someone official in the DOT needs to be told about this to get it investigated as the system of categorisation has clearly failed. Is there a disclaimer in Coparts Ts and Cs? If not then surely you've got scope to pursue them for misrepresentation of this vehicle.

    • @sruk
      @sruk  Před 6 měsíci +12

      We’re quiet happy to keep the vehicle it’s a good parts vehicle and it was cheap

    • @AI-Records24
      @AI-Records24 Před 6 měsíci +2

      Funny enough they even have one on the invoice that says “you aren’t guaranteed to get this vehicle”

  • @jamesa6091
    @jamesa6091 Před 6 měsíci +231

    Cat B all day long. Copart should be calling you to apologise on this one.

    • @misterzee5736
      @misterzee5736 Před 6 měsíci +6

      They won't. Same happened to me but wasn't as obvious as this. A Cat N being a severe CAT S. No apology and told me to put it back on their site if I want.

    • @danwedderburn5550
      @danwedderburn5550 Před 6 měsíci +3

      You will wait all of your life to get an apology from Copart. They never apologise for any of there actions, never will.

  • @Supermeme1985
    @Supermeme1985 Před 6 měsíci +30

    Be great to ask the assessor who categorised it advice on how he would go about repairing it

    • @Mr57blackbeauty
      @Mr57blackbeauty Před 6 měsíci +2

      As the guy said, it can be repaired if it had been Cat N and the Assessor (and proper old school been there done it Engineers are few and far between now, probably just some snotty nosed twat with an NVQ glanced at the fuzzy pics) then you have a come back, but strip the front out, give it a pull, new flitch A post and chassis leg, 2nd hand non structural parts and it's on the road for about £1500 more than if you'd bought a straight one from a dealer, as an old Assessor that used to enjoy going to Silverlake, SRC, Frys, Charles Trent, etc to look at write offs, talk with people that knew their trade, We all knew Copart was going to be be a nightmare, even before COVID, they didn't really want to deal with anyone face to face, but that's progress😢

  • @timday6087
    @timday6087 Před 6 měsíci +35

    I love Rob’s positivity, already looking how he can make the best of a bad situation. If I bought it I would have went to bed and hidden under the covers for a week.

    • @Frank_Nemo
      @Frank_Nemo Před 6 měsíci +7

      Yep, me as well. Not in the same bed though, obviously :)

  • @stephenricketts7764
    @stephenricketts7764 Před 6 měsíci +14

    My thoughts are that this has not been assessed in person and has been assessed from some questionable photos. On the positive side at least you have a running 20k miles engine, a key and some parts for a future project. I think maybe a flood damaged body would be something to look out for, around the same age though. Hope Chris will get well soon and thanks Rob for another video. 👍👍

  • @bruceshaw2402
    @bruceshaw2402 Před 6 měsíci +77

    Can you try to return this mess back to copart as its obviously been misrepresented in the photographs , you said they only showed the front quarter of the bonnet area conveniently missing out the serious damage . If you tried to sell a car like that you would end up in court.

    • @marcusmaximus451
      @marcusmaximus451 Před 6 měsíci +3

      Good comment Bruce plus I think both Chris and Rob should become assessors as well as their day job, but I very much doubt they would have enough time in the day best regards to you and have a nice evening 😃👍

    • @johnoleary5612
      @johnoleary5612 Před 6 měsíci +1

      Ya, but even if copart did take it back. Rob is going to be out of pocket a days pay minimum. As someone said above, when you get lemons, make lemonade. Im looking forward to finding out how much they paid.

    • @DandelionBill
      @DandelionBill Před 6 měsíci +3

      They imaged the entire front quarter, you can clearly see all the damage, you can even see the sill is crumpled. Nothing wrong with the image I'm afraid

  • @adriandando6509
    @adriandando6509 Před 3 měsíci +1

    as a retired vehicle assessor i can say that someone definately didnt do there job right that van should be a cat B as you stated. love the channel and out of all the youtube salvage repairers you are by someway the most honest and proffesional repairers i watcH. Keep up the good work and i look forward to your next video. Ade

  • @Wsempson71
    @Wsempson71 Před 6 měsíci +28

    I agree with chris you should get a price on a new shell that would make a good mini series

    • @klimenz
      @klimenz Před 6 měsíci +5

      Still too much labour. They'll better off repairing other van that took lighter N/S damage

  • @organiccold
    @organiccold Před 6 měsíci +28

    The insurance guy didn't even looked at that, was a Friday afternoon job 100%. Keep going with the great job guys.
    Get better soon Chris.

  • @patjohnson6636
    @patjohnson6636 Před 6 měsíci +9

    Think you've also highlighted the "hole" in car vertical check it's only as good as data from others

  • @olie3146
    @olie3146 Před 6 měsíci +5

    Rob do you ever do the video walkaround with the vehicles you're getting? It costs £10 but it's saved me a lot of hassles with some of the cars I've been looking at at copart, you get 10 minutes and you can ask them to start and move it and look at anything you want to on the vehicle. I'm sure I've you'd have done that with this one you would've walked away. As you say, it should clearly be a cat B

  • @VisionPrestigeCars
    @VisionPrestigeCars Před 6 měsíci +1

    Guys, new subscriber here, love your down to earth nature and have been watching a while now but had to comment on this one. As an ex ATA VDA this situation is completely unacceptable, as you said the categorisation process needs a serious over hall, having just made a video of the complete opposite situation here because I simply had to something has got to be done before people are killed having an accident in an improperly repaired vehicle, in this case anything other than a body shell would fold up like an envelope if it was hit again no matter how well it’s was repaired as you have rightly said. Love you work ethic men, keep grinding and all the best. Kev

  • @notwhereyouthink
    @notwhereyouthink Před 6 měsíci +50

    That's a category B all day.

  • @donegaljohn1
    @donegaljohn1 Před 6 měsíci +43

    I watch every video, I’m in the motor trade 20+ years, I honestly don’t know why anyone buys from Copart, Stick to the private vehicles where you can meet the owner and buy the vehicle a lot cheaper and no Fee’s, I used to buy from copart and got caught a few times with the same issue with bad photos.

    • @tommiller1315
      @tommiller1315 Před 6 měsíci +3

      I thought that about BCA.

    • @jon-cunningham
      @jon-cunningham Před 6 měsíci

      Problem is so many insurance companies seem to be tied up with this sort of outfit. When my car was hit Copart managed absolutely everything including the offer on my car once it was written off. Because they categorised it as a Cat B (incorrectly) I couldn't buy it back.

    • @samueldeakin2902
      @samueldeakin2902 Před 6 měsíci

      There is no way you get it cheaper from a private sale.. copart is 100% cheaper always bid from copart thinking this is worse than the pictures ... I bought an Antara un recorded i.e no cat write off 6k on forecourt same mileage delivered to me 3k

  • @Andy5634
    @Andy5634 Před 6 měsíci +4

    Not a chance anyone been to view that van to catagorize it.and a good plan going forward to keep a look out for a damaged/flood damaged one to sort.great upload guys

  • @kevinoconnor7684
    @kevinoconnor7684 Před 6 měsíci +1

    Hello Rob & Chris once .. no way that one should be back on the road, doing so could damage your reputation.. once again you've shown your true professionalism and knowing when to say no.. pretty sure something will turn up u can use the bits on.. I have one if these newer partners I think they're a disaster compared with the older ones.. lots of adblue issues..

  • @camperp195
    @camperp195 Před 6 měsíci +67

    The assessor clearly was stevie wonder on this one !

    • @Ragnar8504
      @Ragnar8504 Před 6 měsíci +6

      And his seeing eye dog must have called out sick that day.

    • @ajones8699
      @ajones8699 Před 6 měsíci +2

      Not even stevie wonder is that blind😂

    • @kimdeabill8540
      @kimdeabill8540 Před 6 měsíci

      Best comment here. 😂

    • @deanhawthorn5783
      @deanhawthorn5783 Před 6 měsíci

      i just called to say ill rob you and i mean it from the bottom of my heart

  • @andrewforeman5716
    @andrewforeman5716 Před 6 měsíci +5

    I saw that on your truck on Friday, wondered when it would appear on the channel, it did look a rather badly damaged van hope it goes well.

  • @dealermike1331
    @dealermike1331 Před 6 měsíci +7

    Yeah park it up.. it'll come in handy at some point. The private plate is worth a decent few quid if it comes with the van and isn't on retention. Good content

  • @timpearson5086
    @timpearson5086 Před 6 měsíci +2

    Did you price up a new bodyshell, if Citroen supply them? Many years ago I re-shelled an Escort and a Metro, both hit hard in the same area with buckled roofs and floors. About 120 hours work per car for me as an amateur, I'm sure you and Chris would be quicker. At least the interior of this one is simple

  • @leonb2637
    @leonb2637 Před 6 měsíci +2

    What is also bad is that the insurance company got more money from a bad assessment too. Now find a van of the same model that had a bad engine and had the doors on the side and back stolen or removed. It is a popular enough model from your other videos so better to use this for parts, cheaper and less hassle going to/from the breakers' yard.

  • @XXXLAVERICKXXX
    @XXXLAVERICKXXX Před 6 měsíci +57

    Are Copart not liable in allowing a vehicle out the door which is so badly damaged as a cat s?

    • @tttt4029
      @tttt4029 Před 6 měsíci +16

      Exactly, they're allowing it to be repaired and on the road again - very dangerous !

    • @81adamlittle
      @81adamlittle Před 6 měsíci +3

      Surely that itself is a grey area, after all anything can be repaired with enough parts and enough labour, the economic viability is a different matter.

    • @tttt4029
      @tttt4029 Před 6 měsíci +4

      ​@@81adamlittle Yes but that's the point, nobody is going to spend more money than the car is worth, therefore the risk is that unscrupulous people could fix up a breaker car on the cheap then put it back on the road. Not an expert but that seems like a big concern if we're allowing breaker cars to be put back on the road.

    • @XXXLAVERICKXXX
      @XXXLAVERICKXXX Před 6 měsíci

      @@81adamlittle Did you watch the video?

    • @rogerblackwood8815
      @rogerblackwood8815 Před 6 měsíci +2

      @@XXXLAVERICKXXX Did you? Especially the bit where Chris said he would consider a re-shell? As Adam said "anything can be repaired, it is the economic viability that calls the shot"! Exactly how it is in our business, aviation, we have planes from the 1920's through to the present day and some parts are unobtainium! So we fabricate new parts from original plans. When a £million plane needs a part that's not available, you make it! But with a £10k van it isn't worth it! Got the idea now?

  • @tvdel
    @tvdel Před 6 měsíci +13

    Coparts revenge for selling you
    Cheap motors before Christmas
    Looking forward to seeing you boys transform this one

    • @tttt4029
      @tttt4029 Před 6 měsíci +3

      The parts will just end up on another car.

  • @ianbeale2527
    @ianbeale2527 Před 6 měsíci +1

    My friends own a garage that services and repairs motorcycles. They would buy bikes from salvage to break. 20 years ago they had a 3 month old Suzuki Bandit in that was a cat B. They also picked up a Honda Blackbird , Cat C, from the same vendor.
    The Bandit had only fallen off the sidestand, snapped the clutch lever, footpeg, bent the handlebars and broke the front indicator. All parts they had in stock !
    The Blackbird had flipped multiple times at speed - it was just a mangled mess of what was left of the frame, and an engine- basically the engine internals being the only salvage they could get from it- but useful to rebuild another customer's engine.
    Sometimes there's no logic behind the categories !

  • @paulcushnie
    @paulcushnie Před 6 měsíci +2

    Rob i spotted where the fault is, looks like the assessor left his glasses on the dash before he done his walk around. That is a cat b all day. But then if its a bodyshop that is doing the assessing and if they are anything like the one my insurance has made me use then its quality issue. My car has been away since 14th December for a rear bumper told car was ready last week went down and told them take it back to the booth 1 the paint is the wrong colour, 2 the orange peel was awful seen smoother 40 grit.

  • @jonflounders1541
    @jonflounders1541 Před 6 měsíci +9

    A coffee if I'd showed that to Chris I'd have bought him a bottle of whiskey to soften the blow😂

  • @HowardLeVert
    @HowardLeVert Před 6 měsíci +15

    Category B, surely? Can you recover any components from it to mitigate your losses?

    • @AI-Records24
      @AI-Records24 Před 6 měsíci +1

      Engine alone will cover what they paid for that 100%

  • @chriswilkes4350
    @chriswilkes4350 Před 6 měsíci +2

    Copart should be writing you a check! The assessor never saw this van. Great work in difficult circumstances.

  • @markmurphy3578
    @markmurphy3578 Před 6 měsíci +2

    I think Stevie Wonder would have spotted that this wasn’t a repairable vehicle!
    Thanks for showing us the warts and all side of the business.
    BTW, I think I remember someone many years ago buying a new shell for a car from Ford. It was a lot of work and he swore a heap.

  •  Před 6 měsíci +179

    If they haven't shown the correct damage for the auction, surely you can reject this as not being what you were buying, lads?

    • @olie3146
      @olie3146 Před 6 měsíci +21

      Not with copart, if it runs and drives and it's been categorised by an assessor they sell it as it is, only way this could've been avoided is if the lads paid £10 to copart and did a video walk around. Copart wash their hands as soon as the money is paid

    • @mikeherbert7664
      @mikeherbert7664 Před 6 měsíci +26

      Absolutely disgraceful that they can get away with this

    • @misterzee5736
      @misterzee5736 Před 6 měsíci +5

      @@olie3146 Unless the person doing the walk around is deceitful which has happened to me. Also they must do the video call on a 3310 because its hard to see anything.

    • @olie3146
      @olie3146 Před 6 měsíci +2

      @@misterzee5736 I've done quite a few and never had any issues, I just ask them to look at specific things and hold the camera so I can see the damage. I have heard that some people have had issues with the quality..... Personally I think they should allow viewing again but it helps them out too much not to do them.

    • @tonylawlor3503
      @tonylawlor3503 Před 6 měsíci

      Rob and Chris a bit rough maybe a diamond in the rough strip for spares,? In my opinion hide it in a big hole Shocking 😮

  • @tonyfurneaux3399
    @tonyfurneaux3399 Před 6 měsíci +3

    That is so shady, but I am not surprised at anything these days, I just hope that a lot of people see how IMO crooked the insurance companies are in conjunction with the auction sites that don't allow in person viewing, so shady, it's like being a mile underground, yes I worked at a mine lol. Take care guys. Better luck next time.

  • @steve5772
    @steve5772 Před 5 měsíci

    Scary thing is, there's people out there who would do some work on this and sell it. Top marks for being the honest craftsmen you both are

  • @grahambell6719
    @grahambell6719 Před 6 měsíci +2

    would be great to see a re shell on thst van , something totally new and never seen you do that before

  • @rainbowchaser9604
    @rainbowchaser9604 Před 6 měsíci +7

    I'd be taking copart to court for my money back. They must know what a cat S & cat B are, it's their trade. If they purposefully didn't include decent pictures of the o/s front, they knew they were selling a lemon. The insurance assessor needs bringing to account too, imo, as well as copart. There's defo something fishy going on & only legal proceedings will bring that to light

    • @AI-Records24
      @AI-Records24 Před 6 měsíci

      Good luck😂wasting your time there they have a lot more money than you to fight over it too, time is money you move on and get on with it. If you spent time going over every single thing in salvage game you’d never get anything done! The terms and conditions are bulletproof done by very expensive solicitors you aren’t getting around them. They even say in the invoice “you aren’t guaranteed to get this vehicle”😅

  • @TheDaf95xf
    @TheDaf95xf Před 6 měsíci +5

    Very interesting bit of salvage 🤔 but at least it runs 👍🏻 Get better soon Chris 🤧 Great idea looking for a donor van 🚐 fingers crossed 🤞🏻

  • @CTR_1986
    @CTR_1986 Před 6 měsíci +1

    I had my car crashed into during covid, damaged the Sill, Door, front wing and rear quarter. Was a 07 Fiesta but the insurer wrote it off from the photos, paid me out and never mentioned a category but got collected to copart in Chester and was listed as CAT B. I had to smash the sill down with a hammer to shut door easily but it still ran and drove for the next few days until I got a replacement. Whoever bought it would have had plenty of parts as every other side of the car was in damaged including the bonnet and front bumper. Just front wing to rear on that one side. Can’t say that’s seen a proper assessor that van and copart should have included pictures of that damage, it’s not hard to miss

  • @Colingoldsmith36
    @Colingoldsmith36 Před 6 měsíci +1

    It is what it is, that’s what you get when dealing in salvage, sometimes you get lucky sometimes not, but most importantly is how you deal with it, I think Rob and Chris have right attitude, park it up use the bits, it will all work out fine in the end 👍

  • @leedstown
    @leedstown Před 6 měsíci +3

    Ob and Chris, remember salvage in the 1980s and 1990s the drivers A post would have been sent right back halfway to the b post, amazing how the passenger cell is so intact after such a big hit

    • @darthvirago
      @darthvirago Před 6 měsíci +2

      In the 60's the steering column would go thru your chest too.

    • @lesbrown5829
      @lesbrown5829 Před 6 měsíci +2

      ​@@darthviragoand the chrome strip down the top of th centre of the bonnet.

    • @lesbrown5829
      @lesbrown5829 Před 6 měsíci

      But, I think the foam bits on the lower dash would cushion the blow🙂

    • @leedstown
      @leedstown Před 6 měsíci

      @@lesbrown5829 no

    • @leedstown
      @leedstown Před 6 měsíci +1

      @@darthvirago yes a lot of people died in car accidents, Marc bolan a famous singer in the 1970s died in a car crash he would survive now

  • @kevinnye5132
    @kevinnye5132 Před 6 měsíci +3

    Good idea Rob not showing Chris your address lol 😂 buying that heap mate he is sure to come looking for ya 😂😂 and deservingly so 👌🏻.

  • @AlexanderSmith21
    @AlexanderSmith21 Před 6 měsíci +1

    Aiden he's some man just amazing worth having on your team any day of the week well done I always love watching the videos of cars and vans being fixed

  • @guymorgan725
    @guymorgan725 Před 6 měsíci +1

    Insurance is strange my son's micra was cat B with minimal damage to the front corner had to get an independent assessment done to get it corrected and is now a cat N his insurance was a nightmare to deal with
    He was just lucky that i know what insurance is like as i was in a car body shop for a number of years but an assessor actually looked at the car and still got it wrong
    But keep up the good work i like the old school approach

  • @jameshurst3279
    @jameshurst3279 Před 6 měsíci +7

    Copart have been doing this for years. I bought a wheelchair accessible Peugeot partner about twelve years ago from them. I bought it for my sister in law who is disabled. They never took a picture of the wheelchair ramp and I just thought they couldn’t have been bothered to. The actual reason they didn’t take one was because there wasn’t one in there. The previous owner must have drilled the rivets off and removed it before the insurance collected it. They know what they are doing, they are sneaky and take the most favourable pictures. You should’ve left the van there and told them to do one

    • @AI-Records24
      @AI-Records24 Před 6 měsíci

      They haven’t got time to be doing it maliciously they make so much money they don’t care. The people taking pictures are lads on not much more than minimum wage they don’t do it to hide anything. When they don’t take a picture of something you assume it isn’t there and then you won’t be surprised!

  • @mrlister2000
    @mrlister2000 Před 6 měsíci +4

    Im sure there is a garage in Birmingham that will buy it from you and have that back on the road in 24 hours!!!
    Coparts aren't bothered, and if you take it back will blame you for damaging it! Thay have literally cornered the market to the point where i would say they are monopolizing it.

    • @Rusty_Tank.
      @Rusty_Tank. Před 6 měsíci

      Small world I'm a Lister and live in Tamworth not far away haha

    • @mrlister2000
      @mrlister2000 Před 6 měsíci +1

      @@Rusty_Tank. Not my surname, but a quote from Red Dwarf!!

    • @Rusty_Tank.
      @Rusty_Tank. Před 6 měsíci

      @mrlister2000 good call absolutely brilliant series mate.

  • @llpalm08
    @llpalm08 Před 6 měsíci +1

    That has to be a cat B, especially with the damage and deformation of the occupancy area, so there's no way anyone assessed the damage. If the engine was knackered it would definitely be a case of putting in a complaint to get a refund or money off from lack of appropriate images/information, but with what you have got it will make a future project easier and possibly cheaper to get parts for, and once that does happen it could be an interesting video to see what the full extent of the damage to the shell on this one is when it gets stripped down for the parts.

  • @vincepinkney3499
    @vincepinkney3499 Před 6 měsíci

    I used to be an insurance assessor, the company I worked for used copart, towards the end of my career cars were sent direct to copart and one of their people would cost the repair and categorise the salvage. That's could be the case with your van. The skill level in the motor industry including insurance companies is falling,I hate to think how it will end up. Keep up the good work guys.

  • @mikewoodward5765
    @mikewoodward5765 Před 6 měsíci +11

    Get well soon Chris I know how you feel mate I’m exactly the same 🤧

  • @danielgibbsbarlow8069
    @danielgibbsbarlow8069 Před 6 měsíci +23

    My last car was written off on just photos I definitely think this one should be a breaker I don't think you are the only ones having issues with co part and the category ect

    • @sruk
      @sruk  Před 6 měsíci +8

      It’s not Copart bud it’s insurance assessors

    • @Toby_the_Glen
      @Toby_the_Glen Před 6 měsíci +2

      If you want those sorts of buyer protections you have to buy from a dealer? All auctions are a trade environment, buying under trade conditions. You have to put your big boy pants on!

    • @jamest5149
      @jamest5149 Před 6 měsíci +3

      Seeing the glasses on the dash, would explain the accident 😂

    • @raymcvey
      @raymcvey Před 6 měsíci +9

      Thing is Copart have sold something that doesn't match the correct description - even though assessors have misjudged. Copart are liable.

    • @edwardalannewton8591
      @edwardalannewton8591 Před 6 měsíci +1

      It's a joke rob

  • @AaronC684
    @AaronC684 Před 6 měsíci +1

    Can you challenge the category with the assessors? That shouldn't be a cat s.
    Consider looking into it further and see if the assessor can be reported because they shouldn't be allowing vehicles like that potentially be put back on the road.
    As for Copart, they have misrepresented what they are selling by imo deliberately not including a picture of the significant damage.
    As a way to recoup some money, maybe try contact the previous owner and see if they would like to buy their private reg back.

  • @BlackLung911
    @BlackLung911 Před 6 měsíci +1

    I had to send photos to my insurance company they would not send an assessor out. Looking at the damage which was only 2 scratches & 2 bumper clips. The car was repaired after 2 months of haggling that the car had minimal damage. All the insurers wanted to do was send it to Co-Part. Yet this van is a complete scrapper & they say it is only a Cat S? Ridiculous.

  • @anthonyhamilton2995
    @anthonyhamilton2995 Před 6 měsíci +3

    That’s a Cat B if anything!

  • @Toby_the_Glen
    @Toby_the_Glen Před 6 měsíci +4

    BCA are also exploiting the fact that you can't inspect in person. Relying on auction houses for accurate descriptions is like pissing in the wind! And don't they know it!

    • @super6954
      @super6954 Před 6 měsíci

      Since a lot of auctions went "online only" with the 19 sneezes, there is a lot of stuff selling here in Canadian machinery auctions that isn't what the out of area buyer thinks it is. The auctioneers tell me they won't go back live in person Auctions now because they do less work for thousands more than local buyers were paying. Now that tells the whole story scraps making more money because people aren't looking in person before the hammer falls. I know what some of the equipment is when guys retire, I've been a mechanic in this area a long time. I won't even try biding on some stuff as there is no profit buying it to fix and sell out as the guys are known locally for being rough on machines.

  • @BackyardMechCon
    @BackyardMechCon Před 6 měsíci +1

    A bit late now but a parts breakdown manual would of been handy for knowing how shes put together. I'm sure there downloadable.

  • @diydave3034
    @diydave3034 Před 6 měsíci

    Agree other comments, you should make an official complaint to Copart and, whilst not seeking to return the vehicle, ask them to examine their audit trail records for it; you have to ask how many other vehicles have been incorrectly assessed.
    Anyway, good luck with using the parts from it and, Chris, get well soon.

  • @l1sakr1s
    @l1sakr1s Před 6 měsíci +5

    Can you get a Copart refund because of the van condition even if you had to get a professional second opinion .

    • @sruk
      @sruk  Před 6 měsíci +1

      No we’re happy to keep it for parts 👍

  • @tomconey2129
    @tomconey2129 Před 6 měsíci +1

    Hi Guys, loving your videos! I recently bought a Cat N Subaru Outback from Copart. Took me 5 mins once it arrived to see it was Cat S - chassis leg, inner wing, rear quarter. God knows what the insurance assessor was thinking. An X ref car so straight from insurance.

  • @CarsForPaul
    @CarsForPaul Před 6 měsíci +1

    Rob, that van is a crusher every day of the week, Copart, man 😡😡😤 no words

  • @keithsutherland9800
    @keithsutherland9800 Před 6 měsíci

    Id love to see you put it on your new frame and see how it pulls out, as regards being a cat S ,,, better photos would of helped with the price you paid, ,,,, but you might be lucky and get to repair it with a good shell if you get offered one,

  • @bryanhowells6269
    @bryanhowells6269 Před 6 měsíci

    Hi philosophical, is the word that comes to mind You have stated recently that you’ve had some good buys from Copart and wondered why they let you have them so cheap, But another word that comes to mind is diabolical. That certainly was the case with this van no way was it a category S I really like your channel and the input with all the details. Thank you so much

  • @alexandertalbot3054
    @alexandertalbot3054 Před 6 měsíci +1

    Totally agree with you 100% no way is that van CAT S , if a insurance assessor has looked over that and labelled it a cat s , he is in the wrong job , that van has had one hell of smack !

  • @FLIPorFAIL
    @FLIPorFAIL Před 6 měsíci

    Dangerous that it’s been clearly missed, exposes the issues and understaffing. Flood damage would be a great series!

  • @daveflanagan6510
    @daveflanagan6510 Před 6 měsíci

    A replacement after-flood bodyshell would make an interesting string of videos plus you've got a sound engine and dry looms and there have been lots of floods recently. Good Luck.

  • @md-detailing
    @md-detailing Před 6 měsíci

    Jesus Crhist that took a wack.
    My mK3 Megane with 75.000km in 2017 when we got it imported from france hit a barrier and hit the crash bar was bent bad, radiator, bonnet, no Airbags tho, we fixed it and still have it, now it has 200.000km. We did have alot of other things to fix, multiple injectors, alternator, multiple batteries, ventilators, cabin blower motor.
    Great video Rob, i think the Partner should be a Cat S because thats just oo far gone.

  • @markswift1477
    @markswift1477 Před 6 měsíci

    Think people have not played with a straight bat, agree that the van should be a cat B but I am sure all is not lost you will be able to use as a donner van and get your money back all is not lost. Thanks for sharing Rob you could have quite easily have shown us another video. Just shows how honest you boys are.

  • @thomasfrancis5747
    @thomasfrancis5747 Před 6 měsíci +1

    Would be interesting to know what a new shell costs, if even available. Might be worth looking for a Peugeot Partner (or whatever they call them) car/MPV that uses the same engine, etc, rather than just a van?

  • @user-yh7qs3oc6g
    @user-yh7qs3oc6g Před 6 měsíci

    Thank you for being open and honest.. you could easily not include this one on the channel.. but we all need and like to see the business/ industry from all angles.. have to take the good with the bad .. ill have one of thoses lemonades please.. 😅

  • @davidmirolo
    @davidmirolo Před 6 měsíci

    When you showed the chassis leg rammed into the firewall I said OH DEAR , in a more colourful way 😆

  • @nealterry5
    @nealterry5 Před 6 měsíci +1

    I think you're right that an assessor has not inspected that van in person. Shame you can't physically view them beforehand. Glad you can get yourselves out of it though.

  • @davidravenhill6920
    @davidravenhill6920 Před 6 měsíci +1

    That van is good for parts and scrap only . You were ripped off Rob . Should never have been sold as a Cat S . Hope you have better luck in finding another body for the engine .

  • @mcplindgren
    @mcplindgren Před 6 měsíci +1

    There seems to be a lot of miscatagorisation going on, whether it's something like this which shouldn't be on the road or vehicles getting worse markers for the damage occurred. I think it's bone idle laziness on insurers part and they're more than happy to rack up costs on hire cars etc. If there isn't a scandal in this, then I dont know what is.

  • @bigboy1170
    @bigboy1170 Před 6 měsíci

    Lads. I think you will find now Copart offer a service to the insurance industry to categorise the salvage for the insurance companies saving the cost of a physical insurance assessor attending the yards. All this is done remotely by photos provided from the yards to Copart employees working from home. Believe they have some kind of NVQ certification.

  • @captainnemo247
    @captainnemo247 Před 6 měsíci

    I think there is a good chance the whole bodyshell will have been warped by that impact. I once watched a souped up transit van racing (60 in a 40) . .It had to stop at red lights and just managed to stop in time .I was driving in the inside lane and the amount of temporary deformation of the box structure I saw caused by heavy braking and pulling in to the correct lane at the lights was amazing.

  • @angelabeacham-ic8fh
    @angelabeacham-ic8fh Před 6 měsíci

    Hi Rob, I think it was a category B van and they didn’t look at the pictures so I’ll see it would be for Breakers yard. Only good luck with that one

  • @vernonmatthews181
    @vernonmatthews181 Před 6 měsíci

    Cat B, however a later model, yes as you say, flood damage donor or rear damaged donor a way forward. 😮
    Out of interest, what was the new body shall price ?

  • @alextripp1230
    @alextripp1230 Před 6 měsíci +1

    Hi Rob and Chris, well, ive learnt something today guy's, it would seem that in any other game that would be classed as miss selling.. but not in the salvage world it would seem. If the category is deemed as S...then to all parties including Copart and others in their field, the vehicle should be S as deemed by the insurance industry. Surely no vehicle should be categorised without being SEEN by an expert.? You guy's know better than most, and if your now lumbered with it, you will do what's best, either part it, or find another and use the good bits we all know. Be interesting content.. Alex.

  •  Před 6 měsíci

    Hi Rob and Chris, no joke this episode? Looks like Copart are the jokers this week. Also at 11:18, no need for Chris to salute us all.
    Thanks for another honest episode. 👍

  • @iandalton3839
    @iandalton3839 Před 6 měsíci

    Chris isn't the first person to say it's a mockery of the category system. Some are written off just because of car hire costs and parts availability, others are given the same category as wrecks that should have been crushed.

  • @TPR.Autos986
    @TPR.Autos986 Před 6 měsíci

    I had the same with an Audi a3 from Copart the damage was listed as minor dents and scratches had all sorts of mechanical problems and was in limp mode and the turbo had gone

  • @anthonydenn4345
    @anthonydenn4345 Před 6 měsíci

    Maybe you could source a shell in a scrapyard. 2019 not that old, but if one's available, it should be in good condition.

  • @jameslynch165
    @jameslynch165 Před 6 měsíci +1

    Can’t believe there’s no recourse with Copart, the van is misrepresented if they have omitted the worst of the damage from the photos. Shocking behavior. Get well soon Chris. 👍

  • @craigwilliams6734
    @craigwilliams6734 Před 6 měsíci

    Thought you might “back” that one Rob…what an absolute mess!!!
    Chris’s face when he saw it on the flat bed!!! Not a happy bunny. I think you should do what you said, park it up & wait for a similar model to show up.

  • @kevingould6725
    @kevingould6725 Před 6 měsíci

    Hi Rob . Surely the private reg could be sold. Ok the reg is not ROB 1 as that would fetch a few bob .

  • @mickymac6571
    @mickymac6571 Před 6 měsíci

    "I didn't want to open the yard up and disturb Chris", hope you haven't got the man sleeping in the workshop Rob.😎

  • @leonblittle226
    @leonblittle226 Před 6 měsíci +1

    Absolutely sit on that van as a parts provider for something else coming along. Once the engine and transmission is out of it and used elsewhere - strip it down for the major components and scrap the remains it for every penny you can.

  • @paulstansfield8693
    @paulstansfield8693 Před 6 měsíci

    My 645Ci, was rear ended, as I was turning right at a junction, by a transit. Told the car was Cat S, by Copart, they collected it, an hour latter, it was re categorised as Cat B.
    The driver from Copart in passing said, mate if it goes on here you will never see it again.

  • @duncanmillar277
    @duncanmillar277 Před 6 měsíci

    Def. Cat B, the assessor didn't even tap it with his white stick!
    Shame there's no comeback on Copart given they didn't disclose a pic of that major damage.

  • @buzbowling2465
    @buzbowling2465 Před 6 měsíci

    I had the opposite happen to me. Bought a Ford sedan parts car rated scrap only. Ownership papers canceled. No way to ever put it back on the street. It just needed a grill and fender. Could have had it fixed in half a day. They just have no clue some days.

  • @sidecar1000r1
    @sidecar1000r1 Před 6 měsíci

    The insurance assessor must have used the glasses on the dash to look at that one, defo cat B, hope you are able to sort something and atleast get your money back, good luck guys

  •  Před 6 měsíci

    Hi Rob and Chris, no joke this episode? Looks like Co part are the jokers this week. Also at 11:18, no need for Chris to salute us all.
    Thanks for another honest episode. 👍

  • @sleepysamk1400
    @sleepysamk1400 Před 6 měsíci +1

    In the U.S🇺🇸 you can walk around and view cars at CONpart. Why not in 🇬🇧 UK. 😡😡😡

  • @72neillyboy
    @72neillyboy Před 6 měsíci

    As you say Rob, great parts vehicle for a future project. No way an assessor had eyes on that. Shocking to be classed as Cat S 😳

  • @cmartin_ok
    @cmartin_ok Před 6 měsíci +1

    From experience in our family it seems that every accident damaged vehicle that no longer drives is assessed by photos and not in person by an assessor. You may be lucky and get your insurer to arrange an in person assessment but they will make you wait for it. Meantime you get no loan vehicle as they've previously decided to write it off. Someone needs to investigating the insurance industry, hopefully not the same investigators who investigated the Horizon software issues.....

    • @allancoel5832
      @allancoel5832 Před 6 měsíci

      Insurance prices have dramatically doubled for many people this last year , what happened to damaged cars just getting repaired for the owner ? Instead of automatically writing cars off and paying out market value to the owner because it has damage, are the assessors skilled in repairing vehicles , I wonder?

  • @mikes747
    @mikes747 Před 6 měsíci

    At least experienced guys like yourselves have bought it. Someone with less knowledge may have tried to put that nightmare back on the road!

  • @MrPabsUk
    @MrPabsUk Před 6 měsíci

    Shocking.. The worst one I`ve seen was an almost new Merc Sprinter at Copart, it looked like it had gone into a truck box at high speed, the passenger side was obliterated, to the point the dashboard, A-Pillar & roof were almost touching the passenger seat backrest.. And it was up as a cat-D... There were no plates on it, so I`ve got no idea whether it went back on the road or not. (I have got pics if you want them).

  • @royharwood
    @royharwood Před 6 měsíci +1

    Chris &. Rob, you should at least put your thoughts to copart, although it was the assessors, they have sold a vehicle that does not match the full description show in the limited photos
    This does not show Copart as a good option to buy a salvage vehicle from. Buyers beware.

  •  Před 6 měsíci

    Hi Rob and Chris, no joke this episode? Looks like Co part are the jokers this week. Also at 11:18, no need for Chris to salute us all.
    Thanks for another honest episode.

  • @paulsims7202
    @paulsims7202 Před 6 měsíci

    Think the insurance assessor rob has a polo and a glass eye when he looked at the van wanted the crusher 😅

  • @craigeboy70
    @craigeboy70 Před 6 měsíci +1

    When you 1st showed us the van my first thought was . Oi Copart you can have this back .