All these years and finally someone has come up with the easiest form to explain it to me. Thanks dude. Keep the videos coming. I had subbed but but you have only 2 videos until now. If you could make videos on major AWS services it would be great.
Thank you for sharing the real-life incident management and the role of an incident manager to handle the incident recovery situation in the most effective way. Thank you again. Awesome indeed.
Syed, you are an amazing trainer, I loved the content and explanations with real life examples. I am sure this will help a lot people who are new or even experienced in IM/MIM and ITIL. Keep up the good Work !!! :)
It was fantastic video.. Thank you for the information. I was searching the information of incident management from many sources but this video has helped me a lot. It has clear understanding of incident management in the simple language. Thanks
Wow, thank you Sir, so much knowledge backed by your experience, the butterfly model can become a Phd topic. Thank you. I hope all is good with you. God bless you and those you love.
thank you very much syed for your clear explanation. Nobody has explained the process flow with such clarity other than you. i expect you to do more videos on Impact Assessment, problem management and Risk management. your videos helped me a lot. thanking you from the heart.
Nice video, you gave practical inputs and real time scenario in Incident Management process. As a Windows admin, i understand communication is the key in Bridge calls. Updating the incident logs with our findings and next course of action are essential to avoid escalation.
From 4 months i have been watching so many vedios about MIM but this vedio given clear cut clarification of way the procee go on thank Syed request you to create more vedios on ServiceNow ITSM it will soo many people who are came up with Non-IT background.
Hi Syed, thank you so much for providing such an informative video of IM. Myself came from the role of Service desk Analyst to IM and was looking for such videos and information but couldn't find any, so was not getting enough confidence in this role. This helped a lot. Thank you once again brother for such an informative video, hope you come up with more videos on ITIL process such as CMDB, problem management, etc.
Hey brother can you just make one more video which shows the possible questions for a MI interview and how to crack the same. You are a great tutor. !!
Hi bro you are amazing, very detailed, informative and easy to understand, thank you so much. I was searching ITIL and Management, but none of them comes to close to your explanation.. Once again, Thank you so much and expect more from you. Cheers
WOW! I have actually had to participate in major incident calls but didn't have a clue as to the process. You have made this very clear to me! I was always nervous on the calls because I didn't understand the process. I was always intimidated when I had to jump on those calls. Thanks to you, I now know the process and where I would function within that butterfly effect. Thank you!
Problem Management series is out now! czcams.com/play/PLTl9DVeTgbWeRJI2Wz32SB32ZIM9TEI-v.html
Hi Syed , I was able to get a job after watching your video. You just gave life to our family 🙏
That Means a lot to me. Thank you for watching
I have an interview on Tuesday hope I would be able to clear
I have also cleared my interview n joined as a change manager Thanks 🙏❤️
hello bro .
@@briyasvlog5818 congratulations and all the very best.
Hi Syed, I am really grateful to you
After watching this video I cracked MIM interview at my first try
Explained real time scenarios more clearly
This has been super to-the-point and clear. Much appreciated !
Thanks Syed, this video made me finally make a move, MIM now😊
All these years and finally someone has come up with the easiest form to explain it to me. Thanks dude.
Keep the videos coming. I had subbed but but you have only 2 videos until now.
If you could make videos on major AWS services it would be great.
You know what… you are genius. Loved the knowledge and skills
Very well said Syed. Great video with REAL WORLD examples.
The best Video I ever saw, very much informative. cleared the concepts. the way you explained, it is easily memorized without taking too much efforts.
Thank you for sharing the real-life incident management and the role of an incident manager to handle the incident recovery situation in the most effective way. Thank you again. Awesome indeed.
That was one of the fantastic Session I had heard. Very detailed, thorough and concise. Thanks!!
Really good understanding on incident management you have, everyone must watch this video
Understood, thanks for such a simple and knowledable vedio.
Worthful to see this video about ITIL .. really u have explained very well
Mind blowing. Helped me prepare for my upcoming IJP interview. Thanks again!!
I will like to thank you again for this beautiful training video
It was just awesome... the flow is explained by you in a very easy way. Thank you very much brother
This helped me in my interview for incident management...i really appreciate your efforts...thank you
Utterly fantastic - Life with no ITIL is no life at all - Keep up the good work
Excellent presentation. I learned a lot that is applicable to my role now. Thank you soooo much!!!!
A1 quality of an explanation! As good as in school. Keep up the good work!
Excellent video. Thank you for elaborating the concept pretty well.
Easy to understand. Good examples. Way to go!!
This is incredible! Congrats! Amazing! Hope to see more from you!
You literally saved my Life!!!!! I Love you very much
Good Video. Explained the activities that is needed in production.
Very well explained and it's a precious video for beginners.
Syed, you are an amazing trainer, I loved the content and explanations with real life examples. I am sure this will help a lot people who are new or even experienced in IM/MIM and ITIL. Keep up the good Work !!! :)
Excellent Syed , learnt the concepts very clearly. thank you
Thanks a lot! Explanation is very clear and easy to understand the process.
Great job Syed. I learnt a lot from this 1 hr long video. Thank you.
Very clear and concise. Thank you for taking the time to make the video!
Really great. Thank you for your efforts. It can help us get understand the ITSM.
Excellent, Professional and very simple n easy to understand. Great work, Thanks
I liked the way you explained the topic. Thank you.
Explanation was simple and clear. Thank you. It was easy to understnd.
Watched your videos without pause, awesome tutorial ❤
Best video in my lifetime,it was so easy to understand the concepts
Hi syed thank you for this video ..its worth full to watch and helps to implement in MIM profile ..
Very nice explanation . Now understand very easily. Thanks
It was fantastic video.. Thank you for the information. I was searching the information of incident management from many sources but this video has helped me a lot. It has clear understanding of incident management in the simple language. Thanks
Wow, thank you Sir, so much knowledge backed by your experience, the butterfly model can become a Phd topic. Thank you. I hope all is good with you. God bless you and those you love.
Hey Sayed its really a very very exhaustive ,this model is also super. This is one of easiest learning .Thank you
It is really informative.. Thanks for uploading this video
Wow, you nailed it man. Keep posting its very helpful.
Bro , Simple,Neat and clear explanation !!! Really helpful
Brilliant efforts, explained really well point to point
Superbly explained. Thank you sir.
Thank you Syed!! Fantastic work 🙏👍
Very nice keep it up , doing great job to share knowledge openly with everyone.
Very well explained. Thank you. Keep up the good work.
thank you very much syed for your clear explanation. Nobody has explained the process flow with such clarity other than you. i expect you to do more videos on Impact Assessment, problem management and Risk management. your videos helped me a lot. thanking you from the heart.
Good one bro...god bless you..your video stuff helped me to clear my interview in Service Management.
Thanks much for the video bro
Thank you Syed for a great video, really appreciate your efforts. Very informative and loved it
Nice video, you gave practical inputs and real time scenario in Incident Management process. As a Windows admin, i understand communication is the key in Bridge calls. Updating the incident logs with our findings and next course of action are essential to avoid escalation.
You have been superb 😊
Very clearly explained.
Very simply explained. Great, thanks
Fantastic job, keep coming up with new videos
very well explained in easy words..thank you
It was crisp and clear. Thank you!
Hats off..
You really explained pretty well..
Thanks buddy..
You have thorough knowledge...You are the best in explaining things...keep telling more...please explain SLAs also...
Your explanation was cristal clear. Thanks a ton
Thanks bro... It gave a clear idea of incident management....
Very well explained..thank you.. great work syed..
Thank you and all the best with your lectures..
Amazing for a first youtube video
Very useful video , explanation is awesome
From 4 months i have been watching so many vedios about MIM but this vedio given clear cut clarification of way the procee go on thank Syed request you to create more vedios on ServiceNow ITSM it will soo many people who are came up with Non-IT background.
Your way of explanation is clear thanks sir
Well articulated and butterfly diagram is amazing 👏
Thanks for sharing.Explanation was clear and point to point
Great, specially 🦋 concept
fantastic brother, very well explained
Very much informative.... Really good and explained in simple words....keep up the good work 👍
great job Syed .. really informative.
Wow, nicely explained...thank you
Hey thanks Syed, your training was very helpful
Thanks syed . Great help . God bless you .
Thank you Syed .. it was informative and to the point .
Very nice
Today I get to know the difference between resolution and resolve.
Really very nice video
Loved this video. Very useful 👍
Thank you
Your concept was good
Incredible video.
Hi Syed, thank you so much for providing such an informative video of IM. Myself came from the role of Service desk Analyst to IM and was looking for such videos and information but couldn't find any, so was not getting enough confidence in this role. This helped a lot. Thank you once again brother for such an informative video, hope you come up with more videos on ITIL process such as CMDB, problem management, etc.
The tips shared was very insightful :)
Thank you so much ... It's a very informative. Understood how MIM works.
Amazing Work 🤘
Thanks for the video..!! Really nice session , Clearly understood..Please do more videos with Service Operation & Incident Management
Excellent presentation.Really liked it.
Bro u just made it look so easy...by far the best video i have seen till date regarding IM . Thanks a lot.
Hey brother can you just make one more video which shows the possible questions for a MI interview and how to crack the same.
You are a great tutor. !!
Tons of thanks, you described everything so clearly.
Your welcome. Also watch change management.
perfect.. very informative .. please go ahead for problem management as well
Very informative and useful video.
Hi bro you are amazing, very detailed, informative and easy to understand, thank you so much. I was searching ITIL and Management, but none of them comes to close to your explanation..
Once again, Thank you so much and expect more from you. Cheers
Awsome learning. 😃
WOW! I have actually had to participate in major incident calls but didn't have a clue as to the process. You have made this very clear to me! I was always nervous on the calls because I didn't understand the process. I was always intimidated when I had to jump on those calls. Thanks to you, I now know the process and where I would function within that butterfly effect. Thank you!
Glad to hear……
This was a really awesome session, please come up with Problem Management too
Thank you , it helped me a lot the way you said.
Awesome... it is really helpful.... Thanks alot.