How to Fix Can't Buy Games From PlayStation Store on PS5 (Something Went Wrong)
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- čas přidán 13. 06. 2022
- Do you want to know how to fix can't buy games from playstation store on PS5. To do this, you can try restoring your licenses on the ps5, deleting and adding your credit card, changing your address postal code, buying the game from a web browser or PS App, add funds to you wallet prior to buying the game. Hopefully one of those methods helped you buy the game from the playstation store. something went wrong playstation store ps5! ...
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Restoring the licenses did the trick. Thank you so much, my guy!
Thnks so much every time i face a problem u fix it much love
Worked great, was issue one one game and that was it, nice work.
Thank you, I was having issues not with buying games but redownloading games that I've had on ps4 onto ps5. Never had these issues before lol
I click on add funds or to payment methods and get the error code again.
Same I’ve been trying to restart my PS5 for like an hour
Did y’all stuff ever fix?
I added funds directly then deleted the debit/credits cards - this worked for me!
VERY HELPFUL BRO !!! 👍🏽👍🏽👍🏽👍🏽👍🏽
Thanks man this video help me the playstation plus and fix the error
Bro thank you at first I couldn’t buy ps plus the add funds helped alot
Did it say “unidentified error occurred”
@@zanalsade3699 mine does and I’ve done all the troubleshooting I can possibly do. Sony support told me sorry try again tomorrow. Wtf worst customer service by far.
It doesn’t even let me add funds. Wtf
Did u get it fixed??
How do you buy a game you previously rented? Ps5 thinks i own it. So the only option is download.
I could delete game info but
I don’t want to delete my save files
🤷♂️
Thanks!
Dudeee, thank you!
Is the redeem codes thing still blocked because I can’t redeem my ps plus
Thank you finally figured it out. Forever I couldn’t make purchases and I was trying 4 different cards I owned everything from MasterCard, Visa to debt card and would not work. I kept getting unknown error. I restored all my licenses went to purchase something in PlayStation store still same unknown error I go to try the add funds method and that actually worked. So thank you
I am trying to add my credit card, checked everything but still can't manage to add it...
I have just add fund to wallet and fixed the problem immediately.
If are going to buy 50$ game, you need to add 55$ in your wallet.
Thanks
Sony has to purposely be doing this to get more money
@@rob7.0 fr
Hey, it's working again for me now, think it was to do it being Christmas yesterday
I’m trying to download purchases dlcs from ps store and it won’t let me do that, I’ve tried restore licences but still doesn’t work
So my problem is I need to upgrade my Dragon Ball Z Kakarot to the PS5 version which is free but it won't let me download it says I already own it so I won't let me do the free upgrade
Absolute legend love fam
I go to renew licenses but it only does like 4 items out of the 250 I have
A real goat 🎉🎉🎉
Mine still has the same issues did everything
hello, I pre ordered cross gen Modern Warfare 2 on the PS4 but I installed game Beta on the PS5 now the original game page says its unavailable. Is it because I installed the Beta. Cause I cannot see the countdown for the game launch on the PS5 I can see it on the PS4. Should I delete the Beta to see it? Awesome video 😊
I’m having the same problem but for MW3. What did you do to fix it?
@@cuteasxtreme are you trying to install the beta?
@@Krow-iw8yc yeah I ended up having to buy codes to pre order the game
did all of these but nothing happened, trying to get a free game but always has an error saying something went wrong
Thank you
If those options don’t work connect your PayPal. That’s what worked for me nothing else worked
Still not working for me unless I have my account activated as a primary
Batman telltale serie is back free to play but can’t buy it someone help
Add funds worked for me
Deleted all my paying methods and only added 1 back and it worked first try
Adding funds to ps5 from console using an online code fixed my issue ❤️❤️
Can I get the code please bro
@@East20coop it was a purchased code for USD , a PSN gift card which i had used 😅
bro i cant even add funds to my wallet
i cant buy dead by daylight, i have funds on my wallet but it keeps asking me to use a credit card which i dont want to use, please help. is it because its a 18+ game?
It's still not working I'm trying to download cupheed
Yeah first day having this same exact issue🙄
Nothing work...
Im so nervous...i purchased a game "The division 2"
And all the time when i go in store ...show me Download Trial
Is not evel let me to buy again
Guys if i add 20$ then 20$ funds will it take exactly that?
I have this issue for over 2 years and nothing works
So buy gift cards for ps 5 store that's what I do
Hey I can’t hear my game chat in any of my games but I can hear the game audio what can I do
Search through the sound in quick menu and make sure mute game voice chat is off
I tried to buy it through the browser and it worked all others methods were useless
whenever i try to add stuff to cart it says Error CE-112840-6
There was a global server problem, mine done that too.
I bought psychical copy of Resident evil8... then sell it...but now i cant buy resident evil7/8 bundle cause its showing i already own this game....😢😢😢😢😢
Add funds worked
nothing works
Literally just added a password before making a purchase and now its works... w h a t
3 years this has been going on and it doesn't half piss me off, the bellends at Sony must be losing millions in revenue, it's unbelievable really for a company of this size.
Restore license fixed my issue probably cause I’m game sharing
Mine doesn’t work I’ve tried everything
Same here. PS support told me sorry it’s nothing wrong on our end. I was like ok shitty service.
@@varyx_the_vile4434 same here
Does anyone get this message?
You already own the following products, which conflict with the product you're trying to buy.
Ps plus had standard edition of miles morales but I want to to purchase the ultimate version and just tells me this.
Yes. The same message
Same .
it's still not working
Same for me
Did u ever find out what it is?
my doesnt work either
Did it work.
I've been having an issue with payments since February this is ridiculous. I have to go to the store buy a PS card and deposit the money in my wallet that way. I'd rather be able to make payments directly from my debit card.
Nothing works I can’t buy through the PSN app or add funds
Did u fix it ?
i tried on pkaystation app and it dtill dorsnt work
brooo the same thing is happening to me
@@itsnogi3183 omg me too now lmao
Does it say an unidentified error occurred every time u try to buy something ? It’s doing that to me every time I try to buy pan
its gives me an error saying… Something went wrong then the Code: WS-113947-5
@@nyrapscene9384 it still doesn’t work n I’m tryna get premium
Nothing worked, tried restore licenses, changing credit card,restarting, adding to wallet. Still cannot purchase a game. Still getting error.
Same
If u fix it lmk
@@T_DaddyIsYourDaddydid u ?
Nothing worked to me, playstation sucks.
None of that worked
Didn’t even work
Tried EVERYTHING here. Did not work. Cards are good. Playstation shop is broken...
I have the same problem but only when the game is over 40$ then it says my card has expired and it hasn't it makes no sense
I was able to purchase a dlc once couple of days ago but then i tried to purchase again it says my card is expired even though it's valid upto 07/27
@@jackbaker2152 to me what fixed it was just to wait a day I don't know if that helps everyone but it helped me
Bro you are so epic
I just sold my ps5 and got a series x. Shouldn’t have to buy gift cards to enjoy me game system. Screw sony
If you want FIX this problem is only one easy step. Turn console off. Then hold start button till (5s) you see screen comes up. Connect controller and go to rebuild Data base and Dont rebuild Data base just click on clean Cashe and OK. Console restart themself and problem sorted
That doesn't work
@@topman200000 I try everything and only this works for me.
Turn off your PS5.
It should be fully turned off, not in Rest Mode.
Hold the power button on the PS5 until you hear a second beep.
The second beep will play after 5-7 seconds.
Connect your controller using the USB cable.
Press the PS Button on the controller.
Use the D-pad to navigate down to “5. Clear Cache and Rebuild Database” and select it.
Choose “1. Clear System Software Cache.”
Select “OK.”
@@narcoticopium332 I did that and it didn't work
I checked PSN status and apparently everything is up and running with no problems.....
There's clearly an issue with psn network because I tried to restore my license but a message came up stating the network is busy
@@narcoticopium332 thanks much
This is such a bullshit joke.
I restored the licenses and then for the first time in 3 weeks I was able to buy 2 games.
30 minutes later it‘s back to the same bug and no restoring & adding/removing licenses is helping…
wtf is a sale tax?
Restoring my licenses worked for me. I spent 3 hours trying to buy 2k24. I'm trying different cards. It was driving me crazy.
What worked for me, was going into my settings, then - system - systemsoftware - updates for systemfunction. just click on it, and if it says updates are available, then update it. I have seen countless solution videos but none of them worked for me. Only this one
only one that worked thank you