Public Sector Modernization: Insights from ServiceNow’s Federal CTO

Join Sean Dawson and Jonathan Alboum, federal CTO for ServiceNow, as they explore application modernization in the public sector. In this episode, Jonathan discusses his extensive experience with the US Department of Agriculture and shares insights on leveraging ServiceNow to enhance mission-critical workflows. Discover how federal agencies can overcome ERP challenges, improve digital strategies, and unlock the potential of generative AI to better serve their constituents. Don’t miss this engaging conversation on modernizing legacy systems and driving efficiency in government operations.