The Global Crowdstrike Outage (Different Perspective)
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- čas přidán 6. 09. 2024
- A different take on the Crowdstrike incident as an Incident Responder.
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Great video discussing about your perspective our guy! Liked how you mentioned about sending positivity to those who are dealing with outages and not blaming those to make it worse, it’s already stressful that the incident happened so sending positivity really helps calm that anxiety. Definitely agree with your point that it’s important to understand that these are bound to happen and to be able to respond accordingly and overall communicate in the right manner to clean up the mess. Amazing detail, commentary and overall solid advice on how to deal with incidents. Great video!
Thanks Josh!
Awesome insights on the CrowdStrike incident! For individuals who may not be within cybersecurity, it's great to hear/see this end of the spectrum which contributes to the awareness of what can potentially happen. Responders have to figure out solutions quickly to support critical infrastructure and we have to give credit where credit is due.
Truly an advocate for the community. Great work!
Thank you!
Can't agree with you here. There is a problem with this much impact occurring from one company cutting corners this is not just a whoopsy daisy and move on this absolutely needs to have a heavy hand placed on crowdstrike the level of negligence this took along with this being the second major outage caused by their ceo and crowdstrike absolutely ignoring the terms from Microsoft that allowed them to have this level of access there absolutely needs to be blame and repercussions this is like you building the best house a beautiful mansion and then your plumber comes and sets it on fire this is not the result of an accident this is the result of decisions made to actively not play be the rules
The consequence they’ll face is already happening, their stock’s dropped significantly, they might have to testify in congress, they’ve lost customer trust. All of that.
Everyone can keep pointing fingers and everything but all I’m saying is the deed is done. The problem’s being fixed and the lessons are being learned.
And also, don’t ever think there’s a perfect company out there that this can never happen to. Engineering at scale is difficult and this is a perfect example of a big mess up but don’t ever think anyone is immune to just as big of a mess up as this.
@@DayCyberwox Oh for sure I can't pan my workstation without seeing a dozen guilty parties but nothing on my desk is guilty of soft locking 8.6 million systems either..... what really sucks is I know that the big heads at cs are going to find a way to make their employees pay and inocent people are going to suffer, such is the way of the world
also just because this is the new norm does not make it right wrong is still wrong we just have to accept more of it
@@DayCyberwox Also no disrepect intended your videos helped me alot towards getting started in infosec and without your info I would still be chasing my tail so much love
Thank you so much for saying this
A LOT of people on SM commented about it and reaffirmed their biases and conspiracy theories about their distrust for computers and technology in general LOL.
Rightfully so tbh. Crowdstrike has quite the market share and market domination with regards to endpoint security 🤷🏽♂️
@@DayCyberwox YYYEESS! I think that's what scares me too bc they have a hand in so much so when their system fails so many vital things that we rely on go down lol
Very insightful! This is the mindset every incident responder should have . We are here to learn from past incidents, investigate- Remediate/mitigate to bring back normal business operations 👍
Yep, that’s what responders do.
@@DayCyberwox yes!
I've been in similar situations so I have sympathy. I get outsiders laughing about it, but anyone in IT joking about it just haven't had enough experience being on the bad side of this incident and will eventually experience something like this. But to be fair, a lot of the laughing comes as a response to CrowdStrike's hubris.
Fair point, they (crowdstrike) played themselves in regard to that.
It was rough. I look at my ticket queue and see 5 Azure VMs out and im like “shit im screwed and the only one in that works this client”
Yikes, that must’ve been insane :|
@@DayCyberwox thankfully everyone was off work so the impact was minimal but it was definitely scary especially knowing i was 30 minutes from clocking out
It scared me the other day lol
I can imagine🥲