MORTGAGE TYPE

These links will redirect you to more information for your type of loan, as well as available “loan look up” information.
U.S. Department of Housing and Urban Development (HUD)
Federal Housing Administration (FHA) (Includes reverse mortgages) Check if your single family loan is FHA insured by contacting the FHA Resource Center by phone at 1-800-CALL FHA, or via email at [e-mail].
Office of Native American Programs (ONAP) Section 184/184A. Contact the ONAP by phone at [phone], or via email at [e-mail].
U. S. Department of Agriculture Rural Development (USDA) Direct or Guaranteed loans
See USDA COVID-19 resources
USDA Direct Loan borrowers can also call USDA directly at 800-414-1226
U.S. Department of Veterans Affairs (VA)
See Guidance for VA home loan borrowers during COVID-19
Native American Direct Loan (NADL) borrowers can contact the BSI default resolution team at 800-327-7861 or [e-mail]
If you’re nervous about contacting your servicer, or if you’d like VA’s help and advice, please contact a VA loan technician at 877-827-3702.
Fannie Mae
Check here to see if your loan is backed by Fannie Mae or call 1-800-232-6643 and press “4” for homeowner
Freddie Mac
Check here to see if your loan is backed by Freddie Mac or call 1-800-373-3343 and press “4” for homeowner.
If you have a mortgage loan that is not backed by one of the federal agencies or entities listed here, contact your loan servicer to see what options are available to you. You can find your servicer’s name on your mortgage statement or by searching the Mortgage Electronic Registration Systems (MERS) website.
The CFPB and other financial regulators have encouraged financial institutions to work with borrowers who are or may be unable to meet their obligations because of the effects of COVID-19.
Your servicer should help you identify alternatives that may be available to you given your specific circumstances.
ISIT @HPPCARES.ORG \ GETTING HELP OR CALL 562.281.8861