The outspoken executive stops by CNET to talk about unlimited data and share his thoughts on Google and cable companies entering the wireless business.
I don't agree with T-Mobile One, but this guy is still a LEGEND. He single handedly transformed the cell phone industry from the combobulated mess of before with contracts/ termination fees etc. to simple noncontract Jump/ Next etc plans. Without him, T-Mobile would be dead. I wish there were more CEOS like him. He's in Elon Musk's class. I wish he had a cable company too to tackle Comcrap's greedy ass.
Saw him out at his Bellevue store , hes the real deal and lives this brand. Salespeople and marketers can learn a wealth from this guy, stand behind your products and tie them to real, relevant solutions to your buyers. Simple but brilliant approach. Eliminate the bs anywhere possible.
@@kemcd I’m not denying that he was a great CEO. He was fantastic and great at promoting the brand. But that was all a persona he created. He said he would always live and breath T-Mobile forever. Notice how that changed when he left the company. It’s just a public branding image he created.
What do you mean the ceo of other carriers want more money, hes way better than tim cook, they're gaining 2 million customers per quarter, hes making things better for the consumer. AND IF TMOBILE ONE IS TOO MUCH THEN USE THE FREAKING PREPAID PLANS ITS 50$ PER MONTH FOR 5 GIGS OF DATA AND UNLIMITED TALK AND TEXT
+Long Dong You said it ;its all linked to City of London, Knights Templar your Secret Society within the Governmrnt, City of London, owns Bar Association and all Money, Vatican City, Medical and Entergy the list goes on Washington DC NONE OF THESE ARE A PART BY THEIR COUNTRY BUT SECRETLY JOINED, Your Illuminati!
At the end with him saying sprint does not work. #truethat lol. You are one great CEO. I still don't agree with only selling the one plan but at least you are letting people keep their plans.
Down here in FL the biggest reason that Verizon became so wonderful was because they bought Alltel. I miss Alltel so much. They had great service and great on pricing. The purchase took place in 2009. Verizon originally allowed you to keep your rate and grandfathered you in, until your contract was up, and you got a new phone. Then they jacked things up. I really hope that with a T Mobile and Sprint Merger, it will be incredible service for a fraction of the cost we pay with Verizon, AT&T, etc. Come oh John, improve signal strength, and take no prisoners! Once you improve signal, I’ll switch. I’m tired of Verizon’s high prices.
People say this guy is a nut.i tell you this this man knows his stuff.hes took a 3rd place mobile company to number 2.eventually T-Mobile will become number one.this guy is always upbeat positive can you imagine working for this guy
T-Mobile ruined my new year. ordered an iPh7p 10 days before the new year, confirmed the shipping address 2 times, they shipped it to the account holder "my friend" who lives in a different state. Spoke with the customer service 13 times, they only paid $10 to my friend to ship it to me.
I have jump on demand, if I get it from Apple then I have to pay for it. we are 10 friends sharing a family plan, each one in different state. when I ordered the phone, I confirmed the shipping address 2 times. a mistake from their side happened and they only send me $10 for my friend to reship it to me.
I been a Sprint since May /27/2005 and I love every minute of it and I have my unlimited data for 5 lines or a $153 Go Sprint !!!! SPRINT SAMSUNG GALAXY S8 PLUS MARK TAYLOR
Love tmobile coverage. I get service all over the place and works much better than the Verizon service I previously had. Even T-Mobile rural coverage is getting better continuously
Robert Simmons Trump is a pussy compared to John. John actually is very educated and was brought to TMobile when they were in need. now look at the T-Mobile. John is actually a real good businessman.
Sprint in Chicago! I've tried both t-mobile has a lot of dead spots meaning no signal in some spots but T-mobile is much cheaper and gives you a good deals....
Been with T-Mobile for over a decade, it's an amazing carrier. Only thing they need to improve on is indoor service and more coverage. But in that past 4 years I've seen SO MUCH IMPROVEMENT from T-Mobile. They will soon surpass ATT and then Verizon! Go JOHN!
metalmau08 do not know never been there but my testing in North Carolina Sprint seems to be slightly better it's cheaper and that's what matters to me. They have way better service overall when you take the Verizon roaming into account. So keep that in mind Sprint can be your better bet
Coverage maps don't tell the full story with T-Mobile in Chicago. Their problem there is that they're severely congested, meaning your data will be slow as shit.
5:12 he has an excellent point. Google sucks at customer relationships. Just think of the number of popular services they've axed in the past six years. And Google Fiber, the one everyone wants in their town, is being ratcheted down. Up until Pixel they also sucked at hardware rollout (although this time they cheated by having someone else do it). They had Moto and dumped it. They keep eating up other popular products and then stashing them into the primordial soup that is the anarchic Google project pool, often never to be seen again (WordLens, for one). They don't actually care about customer satisfaction, because they don't really have any customers. They'd sink in a service realm. They'd just write it off, but the point is, they aren't a scary competitor in any space that existed before they thought it up.
unlimited data is finally a good value since the service works where I want it to. it took 3 years but I'm finally quite happy with T Mobile in terms of coverage being decent enough. I'm still keeping AT&T because there better coverage wise but T-Mobile I will forever stay with for my 2nd phone
Is that Chico delaghetto from wild n out I'm on T-Mobile there is kinda a contract gotta pay that phone off when you lease it and right now the phone I want is 18 months so yea you kinda are on a contract
A summary of John John "We give lots of data, low cost.. unlike Verizon" Guy "I constantly drop calls, can't load Facebook. My phone is not useable with T-Mobile service." John "But do you pay taxes and fees, nope.. we are obviously better.." Improve your coverage with an additional 1,000 towers and you will be a decent company
Jax F Honestly, I have had T-Mobile for 8 months, they have said to have updated in my area but yet no service. I don't live in a bad country area. I live next to a high school.. down the road from several restaurants.. Walmart.. target. I would be extremely happy if he follows through
I like this is what John has done to the industry. What you pay is what you should get. Disagree about Sprint I have them and it works and it works well. in your phone bill there are some taxes and fees but there's a bunch of other bull crap Phase 2. What am I paying taxes on top of my bill but not 15 to $20 of extra bonus crap.
Sprint is way better than that T mobile garbage where I'm at. I thought about switching to T mobile until I found out how bad it was from a friend! Get ur shit together here in Michigan and I would switch to u Mr. Legere!
Milux Nixon Correct! I remember seeing it all go down on Twitter. Here's an article about it though, www.geekwire.com/2015/round-two-t-mobiles-john-legere-takes-on-donald-trump-in-another-epic-twitter-throwdown/amp/?client=ms-android-google
He might be a good boss but his service sucks I'm always losing service and I need my phone when I'm on route with my job I'm going to cricket let's see what's better this is bullshit pisses me off
Dude you are so freaking rude. CNet needs to find people that knows how to to interviews. You don't rush your guest, let him express himself and be happy of what he offers.
I believe T-Mobile is one of the few companies who will do right with a Republican presidency. Instead of raising CEO and executive pay, they will be focusing on expanding and creating jobs. That is how it is supposed to be.
Not lately. I used to work for them when they were called voicestream. I used to say that I'll never switch to them. Until John Legere revamped the company. I was on At&t and tired of all the high bills until one day T-Mobile made an offer I couldn't refuse. I haven't looked back since.
well it's not worth the price of admission if the service is horrible. that's all I'm saying. I'm not spending a dime on them again til the service is right. well hell I don't spend money no way. WTF am I trying to explain to you all anyways. lol. they still need to up their service here. IMO.
how about what you pay for you really get? unlimited doesn't mean limited does it? false advertisement and a lie is what T-Mobile is broadcasting to everyone
Trump is actually pretty accurate in his tweet about T-Mobile they really do have terrible service. And maybe John should focus on that instead of offering us "" unlimited data which really isn't unlimited
That CEO is what you call a true boss. Lives life on his terms.
He's a damn good boss.
Unfortunately "his terms" include ripping people off and ignoring customers.
Believerification nah that would be Verizon
this is the most chill CEO ever. I like having T-Mobile now haha
MetroPCS (I have it too) is just as good as T-Mobile
HIs attitude is the reason why I switched from AT&T (As well as the unlimited data for $120 and $5 a month for my iPhone 7 Plus).
Pranav Abbott you spend $120 a month for unlimited data. It has it for 60 unless you have several lines.
Yah but they upgraded me for free to this new plan.
Pranav Abbott ur an idiot
Pranav Abbott $5 a month? Thought it was like $25 a month
I don't agree with T-Mobile One, but this guy is still a LEGEND. He single handedly transformed the cell phone industry from the combobulated mess of before with contracts/ termination fees etc. to simple noncontract Jump/ Next etc plans. Without him, T-Mobile would be dead. I wish there were more CEOS like him. He's in Elon Musk's class.
I wish he had a cable company too to tackle Comcrap's greedy ass.
THE MAD MAN IS ACTUALLY GONNA DO IT
It's coming. I feel you on that we are sick and damn tired of Comcsst/Xfinity bullshit
i deff agree on the cable
T-Mobile one was one of the best plans of its time. Magenta Max is even better since they released that.
Saw him out at his Bellevue store , hes the real deal and lives this brand. Salespeople and marketers can learn a wealth from this guy, stand behind your products and tie them to real, relevant solutions to your buyers. Simple but brilliant approach. Eliminate the bs anywhere possible.
He never actually lived this brand. It was all marketing. As soon as left as CEO he was dressing normally and not promoting it.
@@adamtajyar 5 years later you comment on this. And I stand by what I said. An incredible CEO for the company he was.
@@kemcd I’m not denying that he was a great CEO. He was fantastic and great at promoting the brand. But that was all a persona he created. He said he would always live and breath T-Mobile forever. Notice how that changed when he left the company. It’s just a public branding image he created.
Best CEO ever. Right after Tim Cook
David Aquilare Personally, I think neither are the best but this guy is definitely better.
2SidedTech well he's gay so
What do you mean the ceo of other carriers want more money, hes way better than tim cook, they're gaining 2 million customers per quarter, hes making things better for the consumer. AND IF TMOBILE ONE IS TOO MUCH THEN USE THE FREAKING PREPAID PLANS ITS 50$ PER MONTH FOR 5 GIGS OF DATA AND UNLIMITED TALK AND TEXT
Long Dong so what if he's gay that does that stop him from being a great person
+Long Dong You said it ;its all linked to City of London, Knights Templar your Secret Society within the Governmrnt, City of London, owns Bar Association and all Money, Vatican City, Medical and Entergy the list goes on Washington DC NONE OF THESE ARE A PART BY THEIR COUNTRY BUT SECRETLY JOINED, Your Illuminati!
One of the best CEO!!!
This guy is awesome guy! He is so open minded he has to do physical delicate!
I've been with T-mobile since they were Omni-point. Damn I'm old.
roy pass when I was a kid my mom gave me a Voicestream cellphone. Which became T-Mobile lol!
Love this guy. I'm switching to TMOB
Ive been with tmobile for over 13 years. STILL LOVE THEM.
Bardock The Legendary Warrior do you get service on planet Vegeta?
+coffeeblak86 Obviously they wear scouters.
gearzone2611 the scouters use cellphone data lol
This guy is scary as shit. Thank for 3Gbs at $40 tho.
Maarten Vorwerk that's pretty bad. I have 2.5Gb from att for $20
Maarten Vorwerk I have 6 GB for $40?
i have 7gb for $50-us cellular
Maarten Vorwerk I have unlimited for 40$ a month
I have 4 GB for $39 on Verizon
Brian Cooley interviewing him would have been bliss.
this guy is a visionary -
At the end with him saying sprint does not work. #truethat lol. You are one great CEO. I still don't agree with only selling the one plan but at least you are letting people keep their plans.
DoubleCTech but it does work works great 100 megabytes per second down usually 2010. Works fine
Hell yeah!...wait, cable has been dead for years...Switched to T-Mo and never looked back...Full unlimited!
I switched from Verizon to T-Mobile on Tuesday.
I have been with T-Mobile going on 5 years and I love it. It get better every year!!!!!
Yuh Facebook, yuh Amazon, yuh Google... Could be anyone!
I have sprint and I enjoy this
O Arias Sprint sucks!
im sorry
Yuk Foo Dido! i did the same but with Verizon. I am glad im out of Sprints Chains
Yuk Foo T-Mobile's great but I must ask you what was wrong with Sprint there also for me best service ever
M. Kelleher service sucks and internet speed was wack too. also exeting with them was a hassle.
One of the best people in mobile right now.
Down here in FL the biggest reason that Verizon became so wonderful was because they bought Alltel. I miss Alltel so much. They had great service and great on pricing. The purchase took place in 2009. Verizon originally allowed you to keep your rate and grandfathered you in, until your contract was up, and you got a new phone. Then they jacked things up. I really hope that with a T Mobile and Sprint Merger, it will be incredible service for a fraction of the cost we pay with Verizon, AT&T, etc. Come oh John, improve signal strength, and take no prisoners! Once you improve signal, I’ll switch. I’m tired of Verizon’s high prices.
Sounds like he is preparing for a Sprint takeover of T-Mobile.
Orinzal Williams the opposite, he's not really talking too poorly about sprint because rumor has it T-Mobile is going to buy them out.
GuyOnCZcams nah merger
Yes! I like this guy. Cable and satellite TV is such old technology. Make way for streaming newbs!!!
coffeeblak86 no streaming on TV would greatly increase the amount of data usage. Satellite TV School but just lower the freaking price of it.
People say this guy is a nut.i tell you this this man knows his stuff.hes took a 3rd place mobile company to number 2.eventually T-Mobile will become number one.this guy is always upbeat positive can you imagine working for this guy
AT&T shit. love that guy.
jbadman33 me too and he's not lying about that
I want to know is when is T-Mobile going to hook up with PayPal so we could pay it easier that way
T-Mobile have the best customer service and the best reliable Network.
the host is such a drip
34 days without a phone (and counting) with T-Mobile Protection Plan.
Wow Billy West is doing it big as a CEO
Nothing worse than a ceo acting like they are 20 years old...
T-Mobile ruined my new year. ordered an iPh7p 10 days before the new year, confirmed the shipping address 2 times, they shipped it to the account holder "my friend" who lives in a different state. Spoke with the customer service 13 times, they only paid $10 to my friend to ship it to me.
Zaid Alnaib why didn't you get your phone from apple and why is your account holder even in a different state
I have jump on demand, if I get it from Apple then I have to pay for it. we are 10 friends sharing a family plan, each one in different state. when I ordered the phone, I confirmed the shipping address 2 times. a mistake from their side happened and they only send me $10 for my friend to reship it to me.
Zaid Alnaib mistakes happen. Get over it.
I got a T-Moile ad before the video! :D
He is a big part of the reason why I left Verizon after 10 years. My service has been fantastic with T-Mobile
Should have asked him about Net Neutrality.
This is a true entrepreneur
Oh shit dbz in English! On toonami!!!
Cutter Seaman yeah that never happened before
I been a Sprint since May /27/2005 and I love every minute of it and I have my unlimited data for 5 lines or a $153 Go Sprint !!!! SPRINT SAMSUNG GALAXY S8 PLUS MARK TAYLOR
Love tmobile coverage. I get service all over the place and works much better than the Verizon service I previously had.
Even T-Mobile rural coverage is getting better continuously
Someone get John a towel, Trump's seed is dripping down his chin.
Robert Simmons Trump is a pussy compared to John. John actually is very educated and was brought to TMobile when they were in need. now look at the T-Mobile. John is actually a real good businessman.
UUUUUGE
Sprint in Chicago! I've tried both t-mobile has a lot of dead spots meaning no signal in some spots but T-mobile is much cheaper and gives you a good deals....
tmobile should purchase Dish Network to competed with Verizon
Been with T-Mobile for over a decade, it's an amazing carrier. Only thing they need to improve on is indoor service and more coverage. But in that past 4 years I've seen SO MUCH IMPROVEMENT from T-Mobile. They will soon surpass ATT and then Verizon! Go JOHN!
100th liker, and i'm a t mobile customer!
Between Sprint and T-Mobile, which one has the best coverage in Chicago and surrounds?
metalmau08 not t-mobile at the moment.
Luis Medina do you think T-Mobile will improve their coverage?
metalmau08 most likely yes. The issue is speeds or at least for me.
metalmau08 do not know never been there but my testing in North Carolina Sprint seems to be slightly better it's cheaper and that's what matters to me. They have way better service overall when you take the Verizon roaming into account. So keep that in mind Sprint can be your better bet
Coverage maps don't tell the full story with T-Mobile in Chicago. Their problem there is that they're severely congested, meaning your data will be slow as shit.
5:12 he has an excellent point. Google sucks at customer relationships. Just think of the number of popular services they've axed in the past six years. And Google Fiber, the one everyone wants in their town, is being ratcheted down. Up until Pixel they also sucked at hardware rollout (although this time they cheated by having someone else do it). They had Moto and dumped it. They keep eating up other popular products and then stashing them into the primordial soup that is the anarchic Google project pool, often never to be seen again (WordLens, for one). They don't actually care about customer satisfaction, because they don't really have any customers. They'd sink in a service realm. They'd just write it off, but the point is, they aren't a scary competitor in any space that existed before they thought it up.
unlimited data is finally a good value since the service works where I want it to. it took 3 years but I'm finally quite happy with T Mobile in terms of coverage being decent enough. I'm still keeping AT&T because there better coverage wise but T-Mobile I will forever stay with for my 2nd phone
Why does Brian look different?
I love T-Mobile... I left sprint after (16yrs) I just want a Apple Watch on lease can you please get some in stock.
this guy is hilarious
Well when you start letting us use our phones as Hotspot tethering so we can game online unlimited for $50.00 a month I'll goto T-MOBILE
This host is such a square. Let me host this show to add some cool to it.
Is that Chico delaghetto from wild n out
I'm on T-Mobile there is kinda a contract gotta pay that phone off when you lease it and right now the phone I want is 18 months so yea you kinda are on a contract
John Legere is a much better leader than any of the CEOs at Sprint, they are total idiots. And lol at 5:31 CNet forgot to edit that bit. :)
This are company has shuttle down if jio launches their company in usa
Have Verizon and think about switching over
A summary of John
John "We give lots of data, low cost.. unlike Verizon"
Guy "I constantly drop calls, can't load Facebook. My phone is not useable with T-Mobile service."
John "But do you pay taxes and fees, nope.. we are obviously better.."
Improve your coverage with an additional 1,000 towers and you will be a decent company
Tvjunkie145 he has already had many coverage uldates. but if you live in the boons it will sucks for you.
Jax F Honestly, I have had T-Mobile for 8 months, they have said to have updated in my area but yet no service. I don't live in a bad country area. I live next to a high school.. down the road from several restaurants.. Walmart.. target. I would be extremely happy if he follows through
great now we'll have 3g tethering
1:48 Guess not
guess I have to do my homework....not a fan....YET!
verizon family disliked this video lol
I like this is what John has done to the industry. What you pay is what you should get. Disagree about Sprint I have them and it works and it works well. in your phone bill there are some taxes and fees but there's a bunch of other bull crap Phase 2. What am I paying taxes on top of my bill but not 15 to $20 of extra bonus crap.
I have Verizon since my line access is $20; $18 after employee discount, beat that google fi or ting unlimited talk and text for 20 bucks.
Sprint is way better than that T mobile garbage where I'm at. I thought about switching to T mobile until I found out how bad it was from a friend! Get ur shit together here in Michigan and I would switch to u Mr. Legere!
Best CEO is Elon musk
I thought t mobile is going down
From Alphabet Not after John became CEO. T-Mobile was going down, but not anymore.
I think john is a trump fan
THE-ALBANIAN-GUY-PRODUCTIONS hes not at all.... They actually had an argument..
Milux Nixon Correct! I remember seeing it all go down on Twitter. Here's an article about it though, www.geekwire.com/2015/round-two-t-mobiles-john-legere-takes-on-donald-trump-in-another-epic-twitter-throwdown/amp/?client=ms-android-google
GOOD
Every smart man is a Trump fan.
Evidently not. Stephen Hawking, Bill Gates, Elon Musk, Paul Allen, etc......not Trump fans.
Everytime I see him I think "Bruce Jenner" anybody else?
also this interview was SUPER cringe worthy
troundtree97 you cringe at everything right
C0okieman2009 nah not at everything. but you can't deny that this video made you a bit uneasy. 7:57 - 8:11 for example 😂
EVILSMIL3Y oh well
you and others got caught cheating us!!
t-mobile FTW
ok....;/ no trickery
He might be a good boss but his service sucks I'm always losing service and I need my phone when I'm on route with my job I'm going to cricket let's see what's better this is bullshit pisses me off
Dude you are so freaking rude. CNet needs to find people that knows how to to interviews. You don't rush your guest, let him express himself and be happy of what he offers.
I can't see me trusting this guy...
His business practices are better for the customer
I got Verizon prepaid 50 unlimited text and call and 5gb I'm happy plus service rock in Verizon
I use like 89Gbs a month for $35 on T-Mobile cause unlimited everything
KOSAMA GAMES don't they slow down your service after 28g?
plus i also have unlimited hotspots internet around the city that why i don't need more gb on my verizon plan lol
I believe T-Mobile is one of the few companies who will do right with a Republican presidency. Instead of raising CEO and executive pay, they will be focusing on expanding and creating jobs. That is how it is supposed to be.
Anything T-Mobile I will buy because I know it is the best.
TMOBILE!!!! :D
Do not tolk to much bla bla bla.. and fix the rural areas we can't tolk over faking places....
nice try in trying to make it a Trump bashing.
project fi and Google has the best customer service ever! they are awesome. and Sprint in my are is actually better than T-Mobile! come on!
Dwight Goliday Jr sprint completely sucks!
LMAO Project fi is sprint and T-Mobile together. SMH
Sprint sucks in your area. not mines. sucks for you. exactly. lol. T-Mobile sucks! get it right.
Not lately. I used to work for them when they were called voicestream. I used to say that I'll never switch to them. Until John Legere revamped the company. I was on At&t and tired of all the high bills until one day T-Mobile made an offer I couldn't refuse. I haven't looked back since.
well it's not worth the price of admission if the service is horrible. that's all I'm saying. I'm not spending a dime on them again til the service is right. well hell I don't spend money no way. WTF am I trying to explain to you all anyways. lol. they still need to up their service here. IMO.
bad interview
how about what you pay for you really get? unlimited doesn't mean limited does it? false advertisement and a lie is what T-Mobile is broadcasting to everyone
Trump is actually pretty accurate in his tweet about T-Mobile they really do have terrible service. And maybe John should focus on that instead of offering us "" unlimited data which really isn't unlimited