North Ayrshire Council: School Welfare Rights Officer

Hear from Council Welfare Rights Officer Audrey Ritchie - who has helped to put £1million into parents bank accounts by working in secondary schools to help families claim welfare benefits they are entitled to.
Young Persons' Support Worker Karen Johnstone and two parents, whose children are pupils at Irvine Royal Academy, speak about the difference Audrey's role has made to families' lives.