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How-To Fix iPhone iOS Mail App Showing Unread Emails When There Aren't Any (Ghost Messages)
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- čas přidán 19. 08. 2024
- This video is about when your iPhone, iPad iOS Mail app shows unread emails when there are none or when the unread email count is incorrect.
appletoolbox.co...
Music by bensound.com
V-O iOS Mail app shows unread emails when there are none
Sonja: Hi, Sonja from Apple ToolBox here with you today.
Sonja: I check my email all the time, so when the mail app isn’t working; I am really off my game.
Sonja: One of my pet peeves with mail is when it shows unread emails even though there aren’t any! Ugh….
Sonja: What I’m talking about is when you see that red notification above your mail icon that tells you how many emails haven’t been read.
Sonja: But then you open your mailbox and what, there aren’t any unread emails. What’s up with that?
Sonja: Naturally, I turned to Apple ToolBox for some tips to get my mail back in working order.
Sonja: So here are some of the tips that worked for me.
Sonja: So first things first. Let’s check to make sure you really don’t have any unread emails.
Sonja: To do this, open any browser and check your email accounts through the browser instead of through your mail app.
Sonja: Check and see if there are any emails showing up as unread. Use Search to find them.
Sonja: If some emails do show up here as unread, mark them as read.
Sonja: Now go to the mail app and see if that fixed the problem.
Sonja: Hopefully this one worked for you. If not, let’s restart the device and check again.
Sonja: If that still doesn’t work, let’s disable the mail settings and restart the mail app.
Sonja: Now, go back to Settings and select your mail accounts and enable them
Sonja: Exit Settings and open the mail app.
Sonja: You might have to perform these steps a couple of times until they stick. Don’t ask me why. Apple quirks, what else can I say?
Sonja: If this error happens a lot, consider hiding the unread mail notification
Sonja: To hide unread mail notifications, go to Settings, Choose Notifications, and Select Mail. Disable Allow Notifications.
Sonja: I hope these tips help you get your mail app working as usual.
Sonja: Let us know in the comments if you like this. Also, check out the link in the description to our article for more tips on mail workarounds.
Sonja: Thanks for watching this video and remember to subscribe to Apple ToolBox to get all our latest videos.
Sonja: I’ll catch up with you later!
These tips helped me out--I had a bunch of unread emails that I knew I already had previously read. The browser tips was the one that helped me. Love that Sonja! Great voice with clear instructions. Thanks Sonja.And thank you AppleToolBox (ATB)!!!!
Thank you for the clear and easy guidance. 3rd option worked perfectly
I’m like 4 years later I was wondering how to fix this thank you I’m glad I found your video
Good to hear a woman’s voice. Thanks.
Checking in the browser worked for me. Thanks
Thank you! Checking my email in my browser and clearing that worked!!
Had this issue with gmail showing 1 email unread but didn’t see it on the gmail website. But I went through and selected all emails (even ones not being shown) for all my tabs and marked all as read and finally worked!
Lifesaver! The restarting the app worked, was driving me mad 😂
Disabling the mail settings worked for me!!! Thanks!!!
Can you tell me what she says after turn Mail off?
Thanks! Turning the mail app off and on again fixed my issue.
Ohhhhhh you are a LIFE SAVERR!!! My ocd was killing me trying to figure out how to clear that 11 off my unread emails lmao 😂
Didn’t know I had OCD 🤣
Thank you it worked!!! I updated my iPhone to iOS 13 and I thought that shit bloody fucked up my phone lol
Excellent video and much appreciated. Suggestion 2 about deactivating/reactivating the mail button via settings resolved the issue.
I had only one e-mail that kept showing as unread even though I've read it. So this is what I did; I just forwarded the e-mail to another account then deleted the original. So that is another solution. However, on a whim, I went into the trash folder and moved it back to my inbox, and the "unread" notice is no longer there on the original e-mail so that is second solution, but obviously is useful if you have just a few giving you issues.
Wow thank you!! Resetting email from settings turning off and on email settings worked!! It bothered me so much!! Not to have my folders clean!
Variation on that theme: there really are unread emails showing in my ipad’s inbox (but not on webmail) However, no matter how many times I open them they remain “unread” unless I select and manually mark them unread.
Your advice worked thank you! It was bugging me so much!
Worked GREAT THANK YOU!!!!!
What does she do after turn Mail off?
I was so annoyed at the number of notifications. You pinpointed the issue and solved it. Thank you. You rock! I'm new to IOS (I only got an iPhone because my kids promised me they would Facetime with me, and they do.) I'm now a subscriber to AppleToolBox. :-)
This worked great. I forgot I had another inbox because I don’t use that email much and there was my unread message that showed up after I turned off mail for my main account.
thanks :) it did not work so I have shut off notifications for the account what an annoying app!
I get this a bit. I had thousands on my regular accounts. I must have gotten rid of 60,000 emails. I was showing 42,000 instead of around 5,000. What a pain.
Man this video was AWESOME X 11. This was bugging the s*** out of me on my phone....thanks for posting this !
Wow!!!! Thank you!!! Not gonna lie, this was a real dilemma for me. Took me less than a minute after seeing your suggestions. You just taught me a lesson on, stay curious and you will succeed! 🌟🌟🌟
Thank you! This solved my problem.
Thank you it worked
Thank you very much for this very helpful and necessary information, it worked for me and i’m grateful
First one worked! Cheers!
Omggg this vid helped so much thank you!❤️❤️
Good video but I still have two unread emails in iCloud email but there's nothing there. Driving me nuts.
One tip worked. Thanks so much, cuz it was driving me crazy. Thx&see ya😁
Thankyou
How do I see them?
Thanks for the vid... still didnt work on mine. Does anyone else have another work around?
It also didn’t work for me. You could go to your notification settings and select mail and turn off badges. If the only thing that’s bugging you is the red bubble on the app. Also sorry I’m 6 months late
Omg it worked thank you so much
Thank you for your help😁
None of these worked for me. I did not delete the app however since I didn’t want to risk losing info.
Here is what did work and it took all of 10 seconds.
I went into my iCloud inbox(offending ghost mail location) select all, move to trash then went to trash select all and moved back to inbox. Ghost gone.
Thank you got rid of a load of attachments that were showing unread but deleted.
Thank you Thank you Thank you.
What if it’s iCloud account
Mail > Notification> Allow Notification - Off
Excellent thank you! It was driving me mad!! Good explanation and a clear visual guide, thank you😊
thank you so much!!!!
Thank you!
thx it worked!!
I don’t have the mail off on button on my iPhone x
Great and easy to follow instructions. Worked great!! Thank you so much!!
Disabling the mail for the offending account did the trick. Thanks.
It is the Yahoo mail. I have deleted many times and reloaded then they are gone for a while only. What is going on?
Thank you that helped!
wow thanks a lot i got my unread message back iphone and iPad. Thanks Again
Omg thank u so much I'm so grateful this has been bugging me since I got an iPhone and tried all online suggestion but nothing worked fortunately the web method helped a lot i can't thank you enough ❤️❤️🙏🏻
tksboraphoria 99 bts😝
Yes!!!
Thank you :)
You're welcome!
How do I open in browser
Absolutely none of this was helpful, I have done all of this multiple times and I still this issue over and over and over again multiple times a day, a lot of the time straight after I shut it regardless of whether or not there were unread emails in there when I opened it.
Ihave 7.8k haha
restarting is the biggest and most stupid way of fixing these types of things, and you know that
I agree with you Ms Dickson. I do not donate any more unless it goes to Trump