Feedback Finesse: Effective Response to Online Reviews

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  • čas přidán 20. 03. 2024
  • A Caring.com webinar held on Thursday, March 21, 2024 for senior living communities and senior care agencies in the United States. The webinar covers: why communities and agencies should respond to online reviews about their services; review removals vs. responses; what to say and not say in review responses; and some best practices, tools and tips for managing online reputation. Presented by Denise Graab, Caring's director of reviews and marketing.

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