Public Adjuster Pros and Cons
Vložit
- čas přidán 23. 07. 2024
- Thinking of hiring a public adjuster for an insurance claim? This is a huge potentially expensive decision and tons of people get it wrong. This video will help you see the pros and cons and help you make an informed decision that fits your scenario.
We'll address:
00:00 - Intro
00:47 - Types of Insurance Adjusters
03:23 - What is a Public Adjuster
04:33 - Pros & Cons of a Public Adjuster
10:22 - Should I hire a public adjuster?
11:52 - Mistakes people make with public adjusters
Tell us your public adjuster stories on the comments.
Need an independent insurance advisor? www.shineinsurance.com
Need our Step by Step Property Claim Guide? www.shineinsurance.com/invest...
There are a lot of public adjusters commenting below. Many of them don't like this video. Generally, when folks get all in a tizzy about one of our videos it means there's something to it. If the comments make you wonder what to think, search "can I make a lot of money as a public adjuster". Those videos expose a lot about what's really going on. As we said in the video, there's totally a place for public adjusters (and personal injury attorneys). However, there are a ton of them that will promise the moon so they can take your money.
If you don't know what you're talking about, you shouldn't make educational videos, LOL! Our public adjusting firm averages a 38% increase on claims, after our fee comes off. We actually get referrals from carrier adjusters and agents. As I mentioned below, a public adjuster almost every single time gets the insured more coverage for their loss. So much so that even after their 10%-15% comes off the top there is waaay more left over than there would have been without the public adjuster. Do you think an insured would rather have 100% of $6k, or 90% of $10k? It's simple really. The adjuster who comes from the insurance company is looking out for the insurance company. Public Adjusters look out for the insured. If there is a claim, there needs to be a public adjuster. #AskTheOx
@@vanestes9021 This video doesn't say Public Adjusters are a monster or something. It says they are much like personal injury attorneys, there's a right and wrong time to use them. Too many people get scammed by bad public adjusters. You KNOW this is the case. Being defensive suggests you're one of them. Add value to the convo or move right along. #dontbeanox
Completely wrong. Definitely misguiding people with your bias opinion and attempt at selling your own insurance business, and saying to type in “can I make a bunch of money as a public adjuster? Only if your good at it. What if they typed in “can I make a bunch of money owning and insurance company? And is the insurance company adjusters job not to pay out the least amount of money from the company? And to use the insurance companies preferred venders to subcontract any work out, only because those preferred venders do the work for the least amount of money again. Therefore being inefficient. A public adjuster will write a detailed estimate based on the insureds policy, make sure everything they are entitled to in that written agreement that they pay for every month is included in our estimate, then advocate for the insured against the insurance company that is only trying to under pay them as much as possible. So when the insurance company tries to come in at 70k for a repair, and our estimate accounts for 220k, and we negotiate that settlement, get it approved and make the homeowner an extra 150k that the insurance company tried not to pay, the public adjusters fee of 10% of that 220k is well worth the extra over 100 grand that their insurance company tried to short them. So yes, you can make a good living as a public adjuster, but we’re not the only ones happy, the insured was in turn treated fairly after we advocated and negotiated the insurance settlement for them, which most people know nothing about. So I’d say it’s well worth hiring a public adjuster to make sure you get a fair settlement. Going into a large insurance claim without a public adjuster is like telling people to go to court without a lawyer. That’s why so many folks are in a “tizzy” about what you said. It’s wrong. It’s bad advice. If you have a large loss especially, but even a small one that a PIA would be happy to help you with, you’ll almost always get more money than if you’d tried dealing with the insurance company directly. These are the facts.
@@Pickled1hammered , thanks for taking the time to describe the value of a public adjuster. Solid example. Basically the same thing Jeremy said.
@@ShineInsurance "Being defensive suggests" I'm one of them, LOL!
Thank you for the basic advice. But if it wasn’t for my public adjuster I would have only gotten 1k for my roof. Instead I got 30k. I payed 10% charge happily
Interesting. Really glad you got what you deserved in the claim. How did the pay out go from $1000 to $30k?
@@ShineInsurance It's because he had a public adjuster. A public adjuster almost every single time gets the insured more coverage for their loss. So much so that even after their 10%-15% comes off the top there is waaay more left over than there would have been without the public adjuster.
@@vanestes9021 If an insurance company is paying $1000 and the damage was $30,000 then they should totally hire a public adjuster. In the thousands of claims we've seen nothing has ever come anywhere close to that difference. If that ever happens though I'll send the client your direction.
@@ShineInsurance Who cares what the spread is, as long as it's worth it to the insured. If a PA only makes the claim go from $1,000 to $2,000 is it worth it? What insured do you know of that would not rather have double the amount the carrier offered to them up front?
Also, how would they know the claim was going to go from $1,000 to $30,000 without hiring a PA? According to you and this video they will have to pay 15% of their $1,000 and bog down their claim process, so following your advice it's likely they would never have realized the $30k claim. Face it, your video is designed to scare people away from hiring a PA because you are biased against PA's, as PA's affect your bonuses, or whatever. When the truth is, the best thing for your clients is to hire a PA each and every time they have a claim. You should find a good PA in your area and refer them to your clients each time a client calls to file a claim. #AskTheOx
@@ShineInsurance SERIOUSLY?? THIS just cannot be a true statement. Nothing has ever come anywhere close??? None of our cases have ever been anything but. I can send you a packet showing the actual before and after of the carrier estimate then our estimate and the CHECK that was paid because OUR ESTIMATE was, finally, correct. THEY WOULD NEVER HAVE PAID IT OTHERWISE. EVERY CLIENT we have is a perfect example of this. Which is baffling, frankly, but 100% the truth. The people deserve to hear the truth. So slanted this video, unreal.
Love this video. This video is correct when it points out that on average you will be paying approximately 15% of the money recovered by the PA for your claim. It's also a good idea to consider that Public Adjusters typical find about 2.5 times more damage than the insurance company's adjusters find during their inspection. Your insurance company is contractually obligated to pay for this additional damage if reasonable evidence is produced to support the new damage discovered by the PA. You as a Policyholder will also have to honor your responsibilities obligations under your policy. PAs increase your rightful recovery dramatically.
Example: X Insurance Company paid $5,000 to replace your roof. The average market value in your area to replace a roof properly is $17,500. The PA is able to negotiate on your behalf to raise the recovery to $20,000 ($17,500 roof + $2,500 interior damage caused by your damaged roof). So... $20,000 -$5,000=$15,000 recovered by your PA. $15,000-15% PA commission = $12,750 additional money for your repairs.
You now have $17,750 free and clear to make repairs because of your PA (2.5 × times more than what X Ins Co. originally tried to pay you without representation).
Here's what's most interesting and startling about a PAs involvement in your claim. The fact that the insurance company pays these enormously larger amounts (sometimes forced by courts to pay their obligation) indicates that the insurance companies understood from the beginning of your claim that these amounts are owed to you according to your policy contract. Imagine if you knowingly tried to cheat or defraud the insurance company out of $12,500. You would very quickly find yourself facing felony criminal charges. Apparently, thousands of times a day insurance companies across the nation knowingly "underpays" policyholders (remember if you do it to them its fraud).
20 years ago, in my 30s, I was a Sheriff's Deputy. I've seen many private individuals incarcerated for financial crimes. I have never seen an insurance company executive held criminally accountable for what appears to be intentionally defrauding policyholders.
Wait... the literal written meaning of an insurance policy is to "make you whole". In your example, the insurance company replaced the roof for $5000. So if the public adjuster was able to get $21,000, there's a name for that....fraud. In your example, the public adjuster and the policy-holder are enjoying 3 squares a day at the county jail. Giving an example of fraud and saying the other party is to blame is a great example of the problems we see with public adjusters and personal injury attorneys.
@@ShineInsurance my example says 'paid $5,000 to replace your roof'. That doesn't mean that what the insurance company paid was the total cost of the roof replacement. That just means that 5k is what they were willing to pay when the insured didn't know there was recourse for the additional 12.5k needed to complete the repairs. Honestly, I can't tell you how many times I have represented people with numbers and situations very similar to this example. I had about a 90% success ratio without going to litigation. Its very real. If it was fraud, don't you think all of those eager, smart, very educated, and very aggressive insurance attorneys and SIU investigators would have eagerly placed my mug on tv shouting what a criminal I was. They have the money to do it. The state is on their side... Yet, they don't. Good Public Adjusters are forcing these insurers to do right by policyholders, unless the insurers want to go to court, where judges publicly force those insurers to do the right thing most of the time.
@@ShineInsurance So consider this... If what you're saying is true about PAs and their estimation of claims being fraudulent, then insurance companies regularly pay off criminals for defrauding their company, amounting to billions of dollars of losses in the industry (to what end)? Phone calls are exponentially cheaper than claim settlements. Why lose tens of thousands of dollars in profit on claim payment (not just revenue) instead of making a 50 cent phone call to law enforcement to deal with "PA criminals and their criminal policyholders"? I think you know the answer.
It's not that they find more it is that the Insurance adjuster just does not look at them as damaged but more like cosmetic!
What a creative way to try to convince innocent insureds that the insurance industry has the policyholders best interest in mind. P.S. we are not lawyers. We don't bring a "bad" vibe. Unless the adjuster is truly messed up, mentally. Agents do not want claims. Agents are sales people who don't even inform their clients what is in the policy. Your "service provider" is in business ONLY to make a profit for their shareholders. "CLOGGING THE PROCESS" IS WORTH IT if someone GETS PAID THE CORRECT AMOUNT, finally, is it not??
You hire a PA IS NEVER a "bad" idea!! We work on contingency, in most states. WE PAINT THIS PICTURE BECAUSE IT'S TRUE!! Wow, I have hundreds of examples of UNDERPAYMENT BY TENS, HUNDREDS OF THOUSANDS! SEE BELOW
We realize that it’s important for you to seed fear about underpayment and insurance agents who are only in it for the money. You’re right. There are some bad insurance companies and a PA is sometimes valuable. Everything in the video is true though. Handing over 20% of a payout to a PA that you would have received anyway is a real problem.
@@ShineInsurance EVERY comment you make is 100% biased against PA's.
Fact #2: It is not in any way "important" or not for me to "Seed fear" about underpayment! My experiences are real, the experiences the other PA's at our company have had are real, the PA firm I worked for in NM -- all REAL, the PA's I've met from east to west coast USA ALL have NOTHING but underpayment experiences and stories OVER AND OVER AND OVER AND OVER HANDS DOWN EVERY SINGLE ONE> EVERY SINGLE CLAIM IS UNDER PAID, Shine, it's the way the system operates. People are finally learning this. Lobbyists for the insurance carriers are paid millions of dollars (EACH) a year to KEEP IT THIS WAY. So yeah, every single property claim that is not small needs a PA to keep the scales balanced. Peoples lives are literally ruined by the method by which claims are handled after a catastrophe.
You keep stating a PA is paid 20%. The huge state of Texas, for example, caps the contingency-based fee that can be charged to 10%! As stated before! NM is 15%! Most states are structured like this! YOU WOULD HAVE RECEIVED ANYWAY? This is not an insult but wow, you just haven't a clue about how claims are paid in comparison to how they SHOULD by paid if indemnification were indeed a priority to these insurance companies - ALL of them.
Independent adjusters are hired by the insurance company, not a homeowner. A PUBLIC adjuster is hired by the homeowner, hence the word public.
Correct. Solid job explaining Eddy!
You should interview a Public Adjuster.
I'm considering hiring a public adjuster. We filed a claim to our insurance company for a burst pipe. The company message system says to expect a call. We wait. No call but an email arrives in which is written that an agent has been assigned. The agent writes that they tried to call but no one answered. Not true of course but we call the number the agent has sent us, using the given extension. The agent does not answer but someone else does. The person answering the phone says the agent has stepped out or is busy. So we are told to explain everything to the person answering the phone and they will pass the info on and the agent will call back. Well the agent never calls back. We call back several times and get a different person each time and every time they say the same thing. What is the point of this company assigning an agent that clearly makes it impossible for us to have any direct communication with? How do we handle this? Is this a case for hiring a public adjuster? Or are we not supposed to have direct communication? This is a big company by the way that is supposed to have a great reputation.
Sorry you’re dealing with this. The bigger the company the more likely communication is hard. But, you should at least be making progress.
It may be time to reach out to a public adjuster. They certainly should take a lot of this back and forth off your plate. You could also call and threaten a public adjuster if you don’t get better communication. It’s kind of like threatening an attorney.
Good afternoon, im trying to get a public adjuster license in the state of Virginia, and for that i need to pass the public adjuster test, i've contacted the bureau of insurance in VA and tried to get resources or classes in order to study but have not been able to find anything, by any chance do you have information or resources that i could use to study for the test? please let me know, thank you
We don't but there are lots of folks on CZcams talking openly about how they make a killing off of insurance companies and everyday people. They may have some insight into it.
Had a backed-up plumbing issue .my kitchen sick overflowed and damaged some of the lower cabinets and lots of the finished basement. Had a PA over to assess the damages he mumbled and tried to beat around the bush when I asked about the percentage fee, I asked again and finally said 30% but for you 25%. For 25% ill do some research even if it takes me 40 hours of work.
It's very interesting reading all of this. The best way to describe this is that all situations are different. I have witnessed both sides of the spectrum. What the very most common thing here is to do is, whether a PA or IA or whatever, YOU HAVE GOT TO DO WHAT IS RIGHT BASED ON THE DAMAGES IN FRONT OF YOU AND WHAT YOU ARE MORALLY OBLIGATED TO REPORT!!!!
The best thing any and all of us can do is know who your client is. Sure you may represent the policy holder or the insurance company and you are paid by that specific one. What everybody needs to do is know WHO or WHAT you represent.
Let's use a home as an example......
Is your client the policy holder?....NO!!!
Is your client the insurance company?....NO!!!
Is your client the home....YES, ABSOLUTELY!!!
If you treat what you are reporting damages on as your client, you can't go wrong.
my public adjuster charged me 33% of claim. i get screwed over?
i did get 9600 but now i feel i couldve paid less.
If the insurance company paid to fix your property and it is back to normal, that's what counts. Either you or the insurance company got screwed over in some way though. Just no way around that if they took one-third of the claim payout.
I paid 30%. Uh
You often get what you pay for. Im almost positive your settlement was 33% better than without the PA. You made a good choice.
I have a public adjuster that is claiming he can get me nicer things replaced. example he used is if you totaled a toyota he can get you a porche. I laughed.
There’s a word for this: fraud
Great video, Thank you. I got worst scam public adjustor, Charged me 25% even he does not pay me the 75%. Insurance company doesn't respond my calls and the check does not even cover 30% of the the cost to rebuild the damaged area. Please advice
Really sorry this happened. Unfortunately, there's not a ton you can do. They positioned themselves between you and the insurance comany and took control of your money. Filing a lawsuit is about the only course of action here.
You can hire a lawyer by the hour or on a contingency basis. Just my opinion, but I think you should be able to hire a PA on the same basis. It would be nice to have the option.
This video is loaded with bias and misinformation. I appreciate that you took the time and tried to help people, but you have a clear anti public adjuster agenda. Insurance companies make money, in part, by not paying top dollar on claims. Getting a PA holds the insurance company accountable. In my personal experience, the PA will get you more than the 20% they cost.
Gotta keep up that storyline. Ya All know what we say here is right. We can tell by the way a balanced assessment makes you squirm. Thanks for watching though.
@@ShineInsurance I'm in no way in league with either side. I have however, dealt with claims with and without a public adjuster. It is my opinion that if your case is going to be 5k or more, I'd find a PA with a good reputation.
$10k claim example: water damage from a kitchen leak. Your saying it’s a good idea to:
- pay $2000
-let all of the money funnel through a 3rd party
- wait for the PA on everything
- describe everything to an additional party
- not be allowed to take to the insurance company directly
9 out of 10 times, that’s a bad choice. Are there times for a PA? Absolutely. Is it all the time? Not even close.
Need our Step by Step Property Claim Guide? www.shineinsurance.com/investment-property-claim-guide/
I don’t think you’re cut out to be talking about this. You’re very biased on the insurance side and not very knowledgeable on what an adjuster is and how they operate. Stick to insurance.
Hey Eddy, we totally hear ya but an adjuster is insurance. Like literally, the term is insurance specific. But you do you.
Eddy is correct! Insurance agents sell policies if I’m not mistaken and I believe it’s illegal to adjust a claim for the insured unless you have a public adjuster license or are an attorney. So you don’t really have credentials unless your an independent adjuster working for the insurance company or a public adjuster/ attorney that works directly for the homeowner. Homeowners watching this should do more research from a more reliable source.
@@dayancerda5714 Hey Dayan, you are attempting to mislead folks in the comments of this video. This is a big part of what Jeremy talks about. It's not that any one approach is right or wrong but unsavory characters can come in and manipulate a claim for their own benefit.
Here is the truth:
- The insurance company adjuster is the ONLY individual that can adjust a claim. That person makes the decisions, cuts the checks, etc.
- So you're right that an Insurance advisor, like the folks on our team, could never be the final decision maker
- Public adjusters, attorneys, and independent insurance agents are all in the same boat. With the permission of the client, we can advocate for the rights of the person experiencing the claim.
- Each of the above parties has different tools to help a person experiencing a claim:
- - - An attorney could sue and use the court system to fight
- - - A Public Adjuster could file "Arbitration" which is a court-like argument against the insurance company decision
- - - An Independent Agent can leverage their relationship with the company to push the company adjuster towards the proper outcome
Each of these examples is a tool the person experiencing a claim could use. As stated in the video, there are pros and cons to each. Attorneys and Public Adjusters can be very helpful. They have their own motivations though, and the decision to bring one in should be made carefully.
If your damage is really severe by storm/ hurricane your better off getting a public adjuster
Lol. Continue watching if you want an insurance guy (that makes a living on charging you to protect your belongings and paying out as little as possible when something happens to your belongings) telling you that you shouldn't hire a public adjuster whose job it is to get insurance to pay out as much as possible for you.
If you feel like the perspective of this video is off, you’re right, don’t watch it. Jeremy is simply sharing a decade of experience and offering his perspective on the pros and cons.
Great video. Good conversation starter. I don't think Public Adjusters clog up the process. It's not in their interest. Most PAs want to get to their commissions as fast as possible. It is in the insurance company interests to interrupt the claims process for several surprising reasons. Most people are familiar with the 'delay, deny, defend' tactics used by some insurance companies to exhaust their policyholders into giving up on a rightful claim.
Here's a couple of reasons that are more subtle (almost insidious) for an insurer to delay a claim:
1. They make interest on claims payouts the longer they withhold the recovery.
2. Prolonging the process gives them time to find or wait for errors by the Insured.
Interest on the claim pay out? Cmon Man, insurance companies have billions. They're not going to risk making clients mad for a few bucks. And the second one doesn't make sense either, how is a policy holder gonna make a mistake. What are they going to do? That IS a tactics used by Public Adjusters and Personal Injury attorneys though.
@@ShineInsurance I know... Its true. The complexity of how insurers make money is really astounding. I love it and I hate it. I love the genius behind their profit strategies (AIG, People 's Trust... wow). Its fascinating. However, I hate it because the prey targeted by these strategies are overwhelmingly common folks.
@@ShineInsurance I've recently become an Insurance Adjuster vs a PA. I want to experience the other side for myself. I want to get a thorough understanding of what they're going through and why they make the decisions they do. Every side has their own valid story.
@@shondmichael1363 1000% that's all we're here doing is telling it like we see it.
@@shondmichael1363 Totally wanna be with you here but, like saying every public adjuster is bad, this generalization doesn't apply to most of the companies that make up our experience. When a company tries to act like you're describing we fight like hell and they lose our trust. The majority of companies want to do right by their policyholders in a claim. Generally, the issue is that folks don't know what is and isn't covered. Many Many PAs are guilty of fanning this flame and creating an enemy when the reality is that they're simply a lack of understanding. We're not wrong on that... for sure.
Getting a public adjuster is worth it with big claims and most insurance adjusters always don’t approve the right line items to do the job right.
I’m not understanding this video lol with the 15 percent.. what you not realizing sir is the insurance company want to give you low as possible and a public adjuster is on your side and the insurance is not so if The insurance offer me 20k for 80k damage then what am I to do. Hire a lawyer which going to charge more than 15 percent.. what’s 15 percent to a public adjuster that can get me 50 more percent than what the insurance trying to pay me, I repeat the insurance isn’t on your side so why bother
Fair point. But 90% of insurance companies are not going to offer $20k for an $80k property loss. In fact, in the thousands of claims we’ve navigated with clients we’ve never seen anything like that happen. The cost to rebuild is the cost to rebuild. It’s pretty cut and dry!
Public Adjusters in the sate of Illinois can waive there fee if the homeowner works with the recommended contractors to do the work.
Common scheme public adjusters use. Bloat numbers on the contractors side and the PM side. This is the biggest scam we see and it happens a ton.
@@ShineInsurance again your talking about bad public adjusters it’s not all public adjusters that do that
@@nemecioluna2846 if thats the definition of bad PAs then 100% of the ones we’ve encountered who both adjust and contract are bad. You know this is true. It is a very lucrative scheme.
@@ShineInsurance then that’s on your end. You had bad experience what PAs
@@nemecioluna2846 we’ve had hundreds of PA experiences over 15 years.
You’re wrong on many things. An good PA can “unclog” the whole process and. Make it go by way faster. And your wrong about usually going to an agent for help because it is in their best interest for you NOT to make a claim in fact they discourage people many times so they won’t. Some may be good at helping you get a good policy but when it comes time to apply it they are not your friend. Everything you’re saying sounds very biased
OK. Totally hear you. It is very possible, based on things you noted, that an insurance agent could be bad and unhelpful. It is even possible (although rare in our experience) that a public adjuster could speed up the process. There are definitely good PA experiences. But people need to understand what they're getting into and public adjusters aren't sharing the whole story before asking someone to sign on the dotted line. This video is.
@@ShineInsurance you right in theory that a claim can be solved quickly with out a PA because a claim that is not paid correctly or a denial will have no issue giving someone 2500$ minus deductible and will be tooken care of in less then a month compared to fighting for a proper settlement of thousands of dollars that are actually owed will take take longer cause the insurance company will put up a fight. So yes an theory a PA can extend a claim but most the time it is to get to the end goal which is getting whatever damage payed for correctly
Paying 15% to a public adjuster is better than getting only $10,000 for $50,000 of damage.
Always hire a public adjuster regardless!!! Make sure they are from a reputable company! Trying to navigate this on your own is a headache and too much energy take away from life responsibilities. Insurance companies only care about saving money period!!
Really. ALWAYS?? That statement is a red flag on it's own. Very few things should ALWAYS happen. Hiring a public adjuster definitely isn't one of them.
SHINE, you're approaching this from the perspective of an independent insurance agent. It's important to note that many people have insurance companies like State Farm or Allstate representing them, and these companies are solely focused on minimizing payouts. Their responsibility lies with their shareholders, and that's it. I used to work for one of those companies, and our main incentive was to pay out as little as possible.
If you find yourself underinsured, hiring a public adjuster might not be necessary. A good public adjuster will actually tell you that they don't want to take money out of your pocket when you're already underinsured.
I had a claim about two years ago when my house caught on fire. State Farm initially offered me only half of what I was insured for. However, with the help of a skilled public adjuster, I was able to maximize my policy coverage. State Farm eventually offered me $250,000, but after hiring the public adjuster, I managed to recover $500,000. I paid them $25,000 for their services, but I was more than happy to do so considering I gained an extra $225,000 in the process.
Lol the insurance companies clog the process, the public adjuster comes in shows them a bunch of damage they didn’t pay for and then they just say no we’re not paying for that. So then they have to be sued. My husband was an independent adjuster that worked for State Farm for 8 years, his friend has been a desk adjuster for 20+ years and both of them know how corrupt insurance companies are. They were constantly told not to pay for things they should be paid for. My husband is now a Public adjuster, he charges 10%, and if the homeowner doesn’t get a significant amount more he only takes a percentage from the difference not the whole claim. And all of the public adjusters we know charge 10% sometimes less if the claim is very big. Some states have it capped where they aren’t allowed to take more than 10%. This guy has no clue what he’s talking about, or he just works for the most holy of insurance companies. lol Yeah insurance companies have billions, how do you think they got that?! They are con artists.
Thanks for your comment Kalila! I agree there are some really terrible insurance companies! You named one example in your comment. It sounds like the way you're husband is helping out is indeed really valuable. There are good guys and bad guys on both sides of this equation.
Really now?
1 an independent adjuster is hired by the insurance company. They are independent because they work with more than 1 insurance company. They are for the insurance company. Public adjusters are for the (PUBLIC) it's in the name . 2 a lot of pa's have a sister company that does the work and that's how they are compensated. 3 most pa's get 30 to50% per claim more than when you claim on your own (I see it all the time.) Most pa's I know will not take any money if they can't do any better than the home owner can
1. CZcams totally let’s you hit return
2. PAs that have contractor sister companies are smart. If you’re gonna walk the line of insurance fraud, may as well double dip.
3. If an insurance company isn’t making the insured whole then good job PA. You all know that’s not really what you’re doing though. 90% of the time it’s a game of inflated numbers. That’s just a fact.
Seems very bias. public adjusters have to get their cut yea, but if they are getting that client 200,000 instead of the 50,000 the insurance company was tryna pay out then it’s pretty worth it. Smart PA are only taking on clients who have legitimate claims. They also have knowledge to know how insurance companies truly work since many of them use to be company/field adjusters
This guy says a public adjuster will make the relationship "combative". My "relationship" with the insurance company adjuster is a NON relationship! all he does is email, never returns calls. My insurance guy is the combative one! I'm being denied a claim for mold damage. It will cost me about $30K to fix OUT OF MY OWN POCKET!!! when I pay home insurance for this very type of crisis that would drain my finances!!!!
LoL 15% loss or a 99% denial from the company cause they don't payout period.
Rarely do I see insureds come out of a claim happy with a PA. That said I do think they can help with very large losses, just not at 10-15%.
Also I disagree that there is no communication between insured and insurer once a PA is hired. They are not attorneys. Insurers should be communicating directly with the policyholder with claim updates, and working with the PA for an agreed scope and cost.
No. There are tactics to presenting a claim. Best if homeowner just lets PA do their job which is to represent the homeowner, we are essentially the homeowner.
A good PA will outperform their fee. Why wouldnt you want one?
My. House burned up….Hired a public adjuster….. the only Thing I got was 15% less of my claim…..I made a big mistake for hiring him…They say they can get you more but it did not work out that way….I will never recommend hiring a public Adjuster to anyone…..
So sorry to hear it. This happens way too often.
What a miss information you are giving to the public; I use a public adjuster and help me during the process; I did not heard that the insurance companies don’t want to honor the policies and use many excuses for not to pay out the loss, you should be working for the insurance and also you mentioned the Broker will help the home owners ( such a big lie ) they make commission out the policies they sale.
Clogs the process? Come on! Also, it's more common to see 20% not 15%.
If there’s one thing we see over and over and over again it’s public adjusters clogging up and slowing down the process. That for sure happens.
This was terrible, nothing that this guy said is true at all. Public Adjusters have a job for a reason. Insurance companies never pay out enough to fix for damages of loss. Public Adjusters help make the process a lot less stressful and maximize enough to replace damage like an entire roof.
U r wrong on so many levels
Ok, what are we missing?
I agree! The company adjuster is not there to help the policy owner! They are there to pay the smallest amount possible. I am going back and forth with my adjuster now with things that should be covered as part of water damage but he conveniently missed! It’s been over a month and we still don’t have a scope of what’s co erected
I have worked with many commercial insurance companies … please don’t believe they are in your best interest … some good points here, but clogging the process is not at all one of them. Also, 10-15% is so arbitrary .. if you had a 2,000 claim that in actuality was a 30,000 case of damage would the 10% share for your experienced representation bother you?
What's an example of a $2000 scenario where you got $30,000? If the damage was legitimately that different then the insurance company was definitely trying to screw someone. In the thousands of claims we've seen there's never been a scenario remotely close to this.
@@ShineInsurance WOW. I could give SO MANY EXAMPLES like this, Kevin. State Farm paid my client $2500 after the Houston freeze last year. After CORRECT mitigation our estimate was $155K. THEY PAID IT BECAUSE IT WAS THE RIGHT AMOUNT. THEY WOULD NOT HAVE PAID IT OTHERWISE.
The same freeze - USAA paid our client - a DA for one of the branches of our US military, btw - $15,000. We finished at $185,000. That was an abomination to treat them like that. But they did. Sorry, if you don't like it, ask USAA why they did it.
Want more? I have dozens (hundreds?) of examples -- as a matter of fact ALL OF OUR CLIENTS have been treated this way...and we have resolved all of them successfully.