The Real Real sold me a fake Louis Vuitton bag. They recognized it was fake and let me return it, but then re-listed it and sold it to someone else. I had a great run with them but don’t shop there anymore.
My 2 cents: i used to be a huge enthusiast of buying 2nd hand. However, luxury resale prices have gotten so ridiculous that often they sell for more than what it costs new. Hence now i buy most of my designer items new. Not worth the hassle and worry
@@classicswithaquirk yes. For example, i just bought a pair of LV flats new at the store. Therealreal has them for $400 more than what i paid new. Ridiculous
You are right. I bought a lv bag and I was socked that retail price is 1960 and fashionphile had it at 1995. I canceled the order and bought it directly from LV
I don’t want to have any doubts about my bags or SLG’s, this is why I always buy everything new from the boutique. I also kept my receipts even from years and years ago.
same thing happened to my girl Sam but she got it authenticated by by two different places and both came back fake and she told the real real. They took it back and said they stand by it being authentic and re-listed the item. 😳 never will trust them again.
I’ve heard that from different places like fashionfile, mercari, thread up and others.. it’s so crazy....it’s like the the fakes are getting so good that u can’t tell anymore....that’s why u just need to buy from the stores themselves or just trade or sell with people u know....that’s what I do...
My mind is blown watching this entire video. Every extra thing you pointed out was shocking. Especially the tags. How could they let that go? It’s so scary! We definitely have to do our due diligence. Thanks sharing!
Don’t feel embarrassed. You bought from The Real Real and you would have thought that they had their act together. You are giving us some great tips of what to look for in a fake YSL cardholder.
I have one of these. It is very stiff and it's hard to get cards in and out at first. Yours looks very soft. I've had mine for years and it still looks brand new.
That’s why I never ordered from them before! Plus I think their stuff is WAY overpriced for used items. I’ll stick with FASHIONPHILE. Thanks for sharing!
Awww, I’m sorry that happened to you. The hardest thing is that now we not only have to look out for fakes, but deal with quality problems from the actual brands, so it becomes almost impossible unless you buy it new.
So sorry this also happened to you. The Real Real sold me a fake LV Noe BB! I was going to sell it to Fashionphile and they said it was a fake! The RR had me return the items back to them, they gave me a refund, they did NOT relist the item. I feel as though the Real Real is a major joke. I will never buy from them ever again. 😩
And good luck dealing with their poor customer service. I just purchased an item that I had to contact them on because it was listed as a clutch but once I received the item since it came with all it’s documentation, was actually an O case. I didn’t have an issue with the authenticity of the item but I took issue with selling a Chanel O Case as a clutch and not an OCase. As you all will know there is a huge price difference between a Chanel O case and a clutch. All this to say is that they will not return my money until the item is receive and then it had to go through the reauthentification process. WORST customer service.
@@luciar.villanueva1780 oh my gosh I completely sympathize with you!! I would threaten them with a horrible review. Did you go to high management with this issue? Since there is a large price difference and they had it mislabeled online, that’s complete bait and switch practices!!
@@agentbagreviews oh get this, I asked to speak to a supervisor or manager and was told by the customer service rep that they weren’t available and that they were only going to tell me the same thing he did. I noted my issues with false advertising in my initial email which I never received a response to and to the customer service rep I spoke with. Honestly, I was shocked. I highly doubt that I’ll be purchasing through TRR again.
So sorry it was a fake dream piece! I'm sure you'll find your perfect cardholder soon. Great information & I'm happy they handled it well. I'm also surprised you're not jaded off the company, I truly wonder how often this happens out of 1,000 items
Ladies I am sitting here with my mouth opened! I buy and sell from them all the time!!!!😳 I am glad I ran across this video! I started buying SLG from LV because I wanted my very own!!! I have to rethink this.....and don’t feel stupid, we trust companies!!
I bought a fake pair of Jimmy Choos. Jimmy Choo couldn’t find the style name and the whole shoe itself felt terrible. I returned it so fast. This was several years and I never purchased again. The real real to me is full of fakes and can’t be trusted.
I bought a LV bag at RealReal 2yeqrs ago and one of the hardware broke and took it to LV store and after couple of weeks I received a call from LV that they can not repair my bag because it non authentic. I immediately contacted RealReal and got my refund. Lesson learn I never bought to any pre loved market/website.
The RealReal sold me a fake toiletry pouch. They allowed me to return it and the same day they accepted the bag they posted it for sale. They’re tarnishing their brand and don’t even care. It’s quite a shame
I don't think you are stupid for purchasing things that are not what you intended it to be. *I do Applaud you for sticking up for yourself...informing the REAL REAL and BOTTOM LINE UP FRONT the issues you have with their merchandise.* A HUGE THANK YOU for sharing this with us. You purchased something you loved, you questioned its authenticity, you informed the REAL REAL of your concerns. I've no doubt you sharing this will help others for sure.💯🌼🌸🌼 Now as far as the REAL REAL...this Really Stinks and is SUBSTANDARD!!! The refund without questioning is basic service. But a TOTAL REFUND to include shipping & handling both ways, PLUS a 10-20% discount for my trouble would be appropriate and Excellent Service. I think you deserve at a minimum this. Particularly being that you're so kine.🤷🏾♀️
I purchase and sell items with the RealReal and so far (thankfully) have not been sold a fake. The reason I go back to them, even though I know this could happen, is that they have one of the largest variety of items of any resale site online. My philosophy is to always assume the worst when I get a designer item and check it multiple times to make sure it matches the authentic pieces. For most designer items looking at the Japanese sellers on eBay, who post amazingly detailed pictures is one of the best ways to visually confirm that an item looks right. This is not full proof, but it is a good first step. Getting a second opinion with a 3rd party authenticator is also recommended. I hope that this does not happen again, or discourage you from buying items on the secondary market.
I have only purchased one item from RealReal, it was an Epi bag but I don’t have doubts as I know my LV. But pretty much, I only shop at Fashionphile now.
Yes sometimes we take it for granted that it’s authentic. Good to know that we can’t always assume. Autumn Beckman bought an LV luggage tag from the RR and it too was a dupe. She didn’t know until she took it to LV to get it hot stamped. Even she was surprised. But she says the RR is her fav 2nd hand website. Mine too, we just need to be aware, these things can slip thru authenticators
@@classicswithaquirk I would not trust Beckman a bit. I think half of her stuff is fake. She buys where is cheaper, like Poshmark and Poshmark is loaded with fakes.
Hi, the realreal sold me fake louboutins and luckily I did my due diligence and returned them the next day which was Saturday I'm waiting on them to get my item back so they can send me my money back in hoping they don't try to pull anything. Did you get your money back? Or what did they do for you ?
@@classicswithaquirk I hope I do they received my item on Friday I called them and then after got a email saying that if I get another one saying compete or something then I'm good. But my purchase was a "final sale" so they have to look it over before giving me my refund and they kept telling me they have a team of aunthenticaters which I told them I know they do but they obviously missed this one. I've heard theres only specific items that make it to the actual aunthentication team and they are high priced items.
No reason to feel stupid!! By making this video, you help people who want to buy preloved. And yes, all you pointed out "real" YSL cardholders don't have! They are very sturdy and really good quality! Hope you find your dream cardholder soon 🤗! Thank you for showing! 💞
Wow so sorry this happened to you. TRR is a bit tricky because they have so many items on their website and some are bound to slip through the cracks of the authenticity process. I prefer to shop for clothes there and don’t really have trust for their bags. Glad you noticed it though.
My authentic YSL cardholder (purchased through Net-a-Porter) also has white bits in the first insert on both left and right sides. Yes, the logo is flat to the touch, not rounded. And the corners should be 2 half’s. I also received a black pouch with the cardholder.
I’m really sorry this happened to you but thank you for sharing your experience. I’m very pleased to hear about TRR’s response. Obviously not ideal overall but I’m happy that they care enough to make it a quick and easy process to rectify. Excited to see the cardholder you’ll replace it with 😘
It's not ur fault hun. It happens it shows how good these fakes are getting that authenticators cant even spot them half the time . I think when it comes to this the person at fault is the ppl pushing fakes as real if u sell and buy replicas I don't see a problem due to not everyone can afford but don't push them as real that's not cool.
I really appreciate you sharing with us the email you sent. I was having trouble putting it into words as I am appalled with my purchase. I hope I get the same graceful response and my money back from TRR as this was a big purchase.
Thank you for sharing your experience. I think the response from TRR was because they think there is a good likelihood it is fake. I purchased a bag from them and gave detailed reasons and photos why. They did not offer to re-examine it and seem to require that I get an evaluation to show it is inauthentic, I still buy from them but mainly clothing and very rarely handbags since they do not allow inspection and return period on handbags. Fashionphile does. Ultimately I prefer to buy from the boutique when possible.
Wowww I bought an LV billfold from them a few years back? Same deal. I’m gonna agree with the comments that they really need to reevaluate their training/methods. Egregious really
Oh my goodness! I have the YSL cardholder and that logo is definitely way off! I’m so sorry this happened to you. This is exactly why I’m terrified to buy preloved or from a 3rd party store...wow!
Wow. So sorry this happened to you. I got a fake Gucci Boston bag from the real real as well. Got it authenticated from the Gucci stir here. I was so sad I didn’t even want another Boston bag. I have been buying from Fashionphile mostly now and I hope this doesn’t happen with them. However, once you showed the inconsistencies, they seemed like something they should have caught. Maybe because they get so much stuff coming through it just slipped through.
I have two YSL wallets, both caviar leather. I have a big square bill wallet and the corners don’t look like that. Also, the caviar leather is so durable and it doesn’t scratch so easily, it shouldn’t wear out like yours. I’m so sorry this happened to you. Believe me YSL makes very high quality items, especially their wallets.
I buy lots of clothes from the Real Real but because there’s a no return policy on bags I don’t purchase them. I purchased a vintage Chanel jersey reissue several years ago & there were lots of holes in the jersey that weren’t in the description or pics . They refunded my money.
I'm so so so sorry that this happened to you. My friend bought CHANEL maxi double flap classic from them in 2015. When the bag arrived it looked ok, but to me it just look a bit strange. Well as soon as I looked inside to see serial number I was not surprised. The bag was a fake with 10218184 which the typical code for a fake CHANEL bags. She spent 4000 dollars on that bag and they did never answered her emails or calls. I don't know how the real real is still open after everything.
So sorry this happened to you! Please don’t feel bad, this has happened to many you tubers and all of us I’m sure at some point. You videos are helpful, ty for sharing. I hope ur next unicorn item is perfect as it should be💙🦋 Have a great long weekend
We went to Dubai a few years ago, and just for fun, my husband bought me 2 slgs, a Chanel and LV, coin purses. I never took care of them since they were replicas. Just throw them around Believe it or not, there's no flaws even after years of use! I regretted not buying a handbag.
All you have to do is take it into a retail boutique yeah might be a little bit embarrassing, but they’ll tell you if it’s fake or not. Just tell them you got it second hand and question the authenticity. But your real leather goods even the small ones by Gucci, Chanel and Louis Vuitton etc are very well-made and last for years with very minimal wear if you take care of it.
Unfortunately, most boutiques actually don’t do authentication. Unless you’ve bought the item from them and have the receipt or client history, they won’t touch telling you whether or not something bought third-party is authentic.
You were lucky that your item was returnable. I bought a fake pair of Balenciaga shoes from TheRealReal that were not returnable (they were on their Real Final Sale with 30% off). I had to fight to get my money back because they claim "all of our items are authenticated."
That's what my item is and I'm waiting for them to receive my return they told me because I think its fake that they have to look at it again before they give me my money back I'm hoping I don't have to fight with them cause I literally been calling customer service almost every other day and telling them my story. I'm 1000% sure mines a replica louboutin shoe I seen videos of this guy doing reviews on them and the exact same fake receipt came with mine that has the same buyer name and seller name. That wasn't the only reason why they were fake but it was definitely the nail in the coffin when every replica shoe comes with that same fake receipt.
I just bought a vintage Chanel and looking for places to authenticate it. Could you recommend places that do that? I see luxury youtubers say "get it authenticated" all the time but not seeing much information as to places that offer this kind of service. thank you!
I'm glad you noticed that this was a fake!!! I bought a Loewe Puzzle Bag from a very reputable, trusted reseller website and also experienced the same thing -- didn't really inspect it closely and was so excited to use it right away. After a few days, I started noticing a lot of red flags about the bag (uneven stitching, hardware scratching already, glue residue, imperfections in the inner lining, extremely scratched leather despite babying it, etc) and suspected that it was a fake. Got it authenticated by a 3rd party, and it came back as counterfeit. I contacted the reseller and after submitting documents proving that it was counterfeit, I was able to send it back for a refund. However, a few days later, I was contacted by the reseller saying that they "still believed the bag was authentic" according to their standards, and was going to re-list it again and sell it on their website!! I was so horrified and shocked to hear this. I understand that they have their own authentication process but this left a bad taste in my mouth. There is no doubt in my mind, 100%, that the bag was fake, and even the best resellers and authenticators (in my opinion) can make mistakes. I ended up buying a new bag directly from a Loewe boutique at full retail price, and the quality is significantly better--weight of the hardware, feel and durability of the leather, etc. I've used it nonstop for 2 months for work, and there is not a single scratch on the leather or hardware of the authentic one. The counterfeit market is terrifying!!!
@@classicswithaquirk Yes!!! They said they stood by their authenticity guarantee! And now, the item has been sold to someone else. This also makes me worried that there are people out there who might know that high-quality replicas can easily slip through the cracks of authentication, and would sell replicas to those resellers in order to make a profit. Since authenticators are ultimately human, I also doubt that any one person (or even a team of people) can adequately authenticate ALL the products of these luxury brands, without firsthand owning one themselves. I imagine they sometimes have to authenticate items they have never seen in real life. Although authentication "science" is a great thing, I think with the scarily-realistic counterfeits out there, nothing can really substitute for the experience of owning and using an authentic item first, before being able to compare it to a potential fake. However, maybe it's just me and I'm just paranoid now! Haha xD
That's why when I get things authenticated, I prefer going to people who are experts on THAT one brand. Somebody who has really studied it. And even personally, I trust myself pretty well with Chanel for instance, but you can bet I'll get a second opinion!
That's why I didn't do the 2nd hand even though making a good deal is very tempting. Besides,they got crazy prizes now and the items are almost beat up. They say it's good for the environment but I don't think so, you are just getting other people's trash and they will end up buying new things for sure😪. I only have my 1st ever luxury items this year,at 46 and luckily we are in Europe. I can only wished that I should've done it when we got here 3yrs ago, that would have saved me the price increases and could have bought the Lv favorite when they weren't discontinued yet. There are always unscrupulous people out there waiting for unwitting victims.
Hii! Commenting because I bought an envelope clutch from ysl (farfetch) that came with the exact same corner problem. Mine was on the pointy flap, it was unsewn and exposing the inner part. Contacted farfetch and they immediately exchanged for a new one even though the exchange period was expired. Maybe it’s a recurring defect with ysl. But other than that, no more defects.
Yes, the logo looks weird! Plus the confusing tags. If it was only the unsewn corner, it could be authentic. But the other details are unforgiving 😢 I’m happy TRR service was great! 😊
Thanks for sharing. When showing camera close ups your camera likely recognizes a face and attempts to keep focus there. Try putting the item in front of your face and we might actually be able to see what you're talking about in focus.
Super fake. I got a fake Lady Dior from FASHIONPHILE the zipper hardware was like o rings like cheap key rings I was able to return it scared to buy pre loved again just to save $
Hope they take this item out and apologise to you…I buy from sites that have guaranteed authenticity for life, which makes you feel secure and if you discover an issue they will stand by !
Hi, I really like your video. I am not an expert in YSL. Before I used to think that the brand things are indestructible. It is not so , I bought brand items from official store and I was shoked to see that some of the products disintegrate fast. Rulle 1 : The black color items hold on for loger time. Because they use the black dye that impregnates in the leather vs other colors that can wear faster then others. Many brands this days release colourfull leather items but many of them are very fragile and wear badly. I seen Italian artizan craftsmen that make way better quality items then soem high end brands, even leather is better quality, they not always have great design. I seen many people buying items that they do not like or need just because of the brand and price. You cna chek out what I bought, I posted some video about leather quality.
Accidentally bought a fake YSL bag via eBay earlier this year. Bad pictures make it very hard to know for sure - plus the emotional urgency when it is the only one and a perceived “deal.” So thankful that I was able to return it and get refunded without any issue. However, I was disappointed to see that the seller re-listed it a couple months later and it sold again, despite my reporting it several times to eBay. Similar to your cardholder, the hardware and stitching were both obvious after-the-fact as was that it was never used despite being a couple years old.
Just found your CZcams and I am really enjoying it. I have only purchased Luxury pre-owned. Is there a follow up to this? Did The Real Real ever get back to you on their findings?
I found this video off of your new videos about Chanel quality. Let me say-you are straight up SLEUTH! Well done! That being said, I’m no longer comfortable purchasing pre-loved. Even my dream bag (Lady Dior), which I could save tons by buying pre-loved, I’m just going to save and buy directly from Dior. New subbie here! 😊
Thank you so much! And I certainly understand not wanting to buy preloved. I'm a sucker for vintage, so I sometimes don't have a choice, but for newer releases I also have been having second thoughts.
The RealReal sold me fake Dior Tribal earrings. Given I own a few pairs I was quickly able to tell that they were fake. I went above and beyond and provided them a dissertation on how they are fake with pics and everything... guess what? They just reposted and sold to some poor soul. They have no conscience as a company.
@@classicswithaquirk yes it is! And when I saw they reposted I called and emailed and stressed to the rep they are FAKE and never heard back from a higher up. I just bought a YSL bag from them because I can’t find it anywhere else snd the price is right. Smells like the store and everything seems right (I have a lot of YSL) but somewhat nervous still as that card case above is a A+++ fake
I think really it just means we have to be diligent. Can't trust 100% without doing extra checking. I don't plan to stop buying pre-loved with my love for vintage, but I do SCRUTINIZE.
Many of these brands that also sell through discount outlets often produce similar designed items at lesser quality factories (such as made in China Prada bags at outlets). I suspect that someone bought this on sale at outlet and resold it.
This might be fake but I've actually bought a similar card holder and had similar issues directly from YSL and went back in to return it and they told me all of em are made individually so they aren't always perfect, i was a bit bummed out, they replaced it and the nexts one had some minor flaws too like stitching and this from there store in Las Vegas
Thank you for telling me! I am pretty sure mine was fake because of the hardware, but it's a shame to hear about the quality issues in some of the real ones
@@WASP-ee7ey it being in the 'condition' it was in, with all of the box etc, from seasons ago... is a clear sign. Also the dodgy dust bag.. From then i new it was fake instantly.
Omg I got a red ysl wallet from net-a-porter and it started to wear 7days in! They gave me a full refund but now I will never buy from them or a coloured ysl wallet😞
I agree this cardholder is a rep/fake. That’s really scary... I’m sorry this happened to you and I’m glad TRR at least stepped up & allowed you to return it. Personally I’ve bought a LOT of items from TRR (clothes, shoes, jewelry, bags) and I myself haven’t ever encountered a fake (to my knowledge)... yet anyway. I have purchased some bags that were “final sale” that were not in the same condition described in the listing, and with picture proof I have been allowed a full refund for those situations. I’ve also had many purchases that went smoothly, with no issues at all. TRR has a very large inventory and a lot of new items coming in daily and I find it easy to believe that some inauthentic items just slip through the cracks. I don’t think they are doing it intentionally or maliciously, maybe they need to hire more qualified, knowledgeable people to authenticate and have the items undergo a longer period of time being evaluated and authenticated.
So let me get this right u think the cardholder fake n continue to purchase again…if u get another supposed fake …y she don’t take it to ysl to authentic it to know forsure
Thanks so much for this! I find purchasing luxury items on resell websites really hard but there are definitely some gems! I recently purchased a Gucci: Guccy Backpack! Fingers crossed!
I think this YSL card holder is actually an outlet item. Made specifically for selling at the outlet stores. Quality of outlet items are notoriously poor and not the same as the boutique items. The tags being mismatched can simply be a mixup from the outlet store, or owner trying to pass off an outlet item as a store item. Also that color is not Peacock Green. The name is slipping my mind right now. But it is from 2017. The biggest outlet for YSL is at Woodbury Commons in NY.
So sorry you went through this I hope you can return it! Awful for a company like that selling fakes. How they went through all those checks and not notice the differences on the cards and the receipts! Sounds very fishy! These days I only go to the store, I know it’s more expensive but the paranoia isn’t worth it 🤣
I do think the Real Real (or the Fake Fake) don't really authenticate the items they resell. I'm sorry but if they don't even compare the serial number to the authenticity card, they can't be trust anymore. At the end of the day it's there job to do this. I feel bad for you because it's an item you really want, I hope you will find a real one in the futur.
I stopped buying original bags and accessories because they are overpriced without actually having any quality. While I lived in China, I had a chance to test the fake and original, and the original was getting destroyed very quickly with little use. Even the hardware around bags started getting rusty. Whereas the fake bags and accessories lasted me for good 3-4 years of heavy usage (here I mean wearing them every day, one got soaked in the seawater twice when a wave hit it, hihihi, I spilled juice inside, my ink pen opened and big portion was covered in black, all washed away easily ans quickly). The original, on the other hand, was getting frayed edges after the first use, the color changed because of the jeans or any clothes I wore, if I put it on the table at my office, it would even get color off of that... So I decided to stop getting any brands and go for something either handmade or make my own.
I have a genuine cardholder I paid retail for and it has that "thick"-ish border as well. It looks close to the real thing, but the "L" hardware gave it away.
I wouldn’t say no to preloved ever, as there are some good authentication services, but I definitely suggest being wary! And if you are truly worried then I wouldn’t buy preloved either ❤️
The Real Real sold me a fake Louis Vuitton bag. They recognized it was fake and let me return it, but then re-listed it and sold it to someone else. I had a great run with them but don’t shop there anymore.
Omg 😞
seriously???
😱 that's awful!
Yup. I just posted about the fake they sold me then resold to someone else!
How did you tell it was fake? I just purchased from them! An LV bag
My 2 cents: i used to be a huge enthusiast of buying 2nd hand. However, luxury resale prices have gotten so ridiculous that often they sell for more than what it costs new. Hence now i buy most of my designer items new. Not worth the hassle and worry
I am inclined to agree for a lot of items. I still love vintage pieces, but for recent things, if you can buy new it saves a lot of hassle.
@@classicswithaquirk yes. For example, i just bought a pair of LV flats new at the store. Therealreal has them for $400 more than what i paid new. Ridiculous
The markup can be crazy! I've seen $1000-$2000+ markups on some bags.
@@gmagain Yes, I'm questioning why they're selling YSL cardholders for $400+ when I paid $300 for the same one brand new from Neiman Marcus 🤔
You are right. I bought a lv bag and I was socked that retail price is 1960 and fashionphile had it at 1995. I canceled the order and bought it directly from LV
I don’t want to have any doubts about my bags or SLG’s, this is why I always buy everything new from the boutique. I also kept my receipts even from years and years ago.
same thing happened to my girl Sam but she got it authenticated by by two different places and both came back fake and she told the real real. They took it back and said they stand by it being authentic and re-listed the item. 😳 never will trust them again.
😱😱😱
The real real sold me a fake Prada handbag three years ago. Terrible customer service and denied any wrongdoing.
@@amberb8764 omg that's terrible
I’ve heard that from different places like fashionfile, mercari, thread up and others.. it’s so crazy....it’s like the the fakes are getting so good that u can’t tell anymore....that’s why u just need to buy from the stores themselves or just trade or sell with people u know....that’s what I do...
@@paulreyes4366 OMG this is all so scary but you are so right. they are getting too good.
Hello! Don’t feel stupid! The unboxing and this video are very helpful to other considering purchasing the item from a 3rd party. TFS.
🙏🙏🙏
My mind is blown watching this entire video. Every extra thing you pointed out was shocking. Especially the tags. How could they let that go? It’s so scary! We definitely have to do our due diligence. Thanks sharing!
Thank you so much for watching!
Don’t feel embarrassed. You bought from
The Real Real and you would have thought that they had their act together. You are giving us some great tips of what to look for in a fake YSL cardholder.
Thank you so much!
I have one of these. It is very stiff and it's hard to get cards in and out at first. Yours looks very soft. I've had mine for years and it still looks brand new.
I appreciate your input! That's the quality I want!
I am hesitant to purchase from TRR because I have heard too many stories about fakes!
That's valid!!
That’s why I never ordered from them before! Plus I think their stuff is WAY overpriced for used items. I’ll stick with FASHIONPHILE. Thanks for sharing!
I'm definitely warier now for sure. And I was already pretty hesitant!
Awww, I’m sorry that happened to you. The hardest thing is that now we not only have to look out for fakes, but deal with quality problems from the actual brands, so it becomes almost impossible unless you buy it new.
I definitely have second thoughts about buying this cardholder pre-loved now!
So sorry this also happened to you. The Real Real sold me a fake LV Noe BB! I was going to sell it to Fashionphile and they said it was a fake! The RR had me return the items back to them, they gave me a refund, they did NOT relist the item. I feel as though the Real Real is a major joke. I will never buy from them ever again. 😩
I'm glad you were able to return it!! And that didn't relist it!
And good luck dealing with their poor customer service. I just purchased an item that I had to contact them on because it was listed as
a clutch but once I received the item since it came with all it’s documentation, was actually an O case. I didn’t have an issue with the authenticity of the item but I took issue with selling a Chanel O Case as a clutch and not an OCase. As you all will know there is a huge price difference between a Chanel O case and a clutch. All this to say is that they will not return my money until the item is receive and then it had to go through the reauthentification process. WORST customer service.
@@luciar.villanueva1780 oh my gosh I completely sympathize with you!! I would threaten them with a horrible review. Did you go to high management with this issue? Since there is a large price difference and they had it mislabeled online, that’s complete bait and switch practices!!
That's ridiculous!! I'm so sorry that happened to you 😱
@@agentbagreviews oh get this, I asked to speak to a supervisor or manager and was told by the customer service rep that they weren’t available and that they were only going to tell me the same thing he did. I noted my issues with false advertising in my initial email which I never received a response to and to the customer service rep I spoke with. Honestly, I was shocked. I highly doubt that I’ll be purchasing through TRR again.
Oh no that’s awful! I’m also suspicious of authenticity at all these giant preloved stores... sometimes things slip through the cracks!
Exactly! I think it's just the amount of inventory they have.
Summary of video. Thought card holder was fake after close examination.Contacted seller . Seller agreed to refund money appreciated you sharing
Thank you 🙂
So sorry it was a fake dream piece! I'm sure you'll find your perfect cardholder soon. Great information & I'm happy they handled it well. I'm also surprised you're not jaded off the company, I truly wonder how often this happens out of 1,000 items
🙏🙏🙏 I hope I find something too! Thank you for watching 💕
I've seen ENOUGH! I was totally going to shop with them. I'm so glad I watched this video. You just saved my ass.
The hardware definitely gave it away 😱
Right?? 🙌🙌🙌
Ladies I am sitting here with my mouth opened! I buy and sell from them all the time!!!!😳 I am glad I ran across this video! I started buying SLG from LV because I wanted my very own!!! I have to rethink this.....and don’t feel stupid, we trust companies!!
Thank you for watching!!
I bought a fake pair of Jimmy Choos. Jimmy Choo couldn’t find the style name and the whole shoe itself felt terrible. I returned it so fast. This was several years and I never purchased again. The real real to me is full of fakes and can’t be trusted.
I'm definitely warier now for sure 😔
Big difference in the hardware for sure.
Right? 🙌🙌
I bought a LV bag at RealReal 2yeqrs ago and one of the hardware broke and took it to LV store and after couple of weeks I received a call from LV that they can not repair my bag because it non authentic. I immediately contacted RealReal and got my refund. Lesson learn I never bought to any pre loved market/website.
I'm glad you were able to get your money back!!
The RealReal sold me a fake toiletry pouch. They allowed me to return it and the same day they accepted the bag they posted it for sale. They’re tarnishing their brand and don’t even care. It’s quite a shame
A number of people have shared this same experience. It's really terrible. I'm keeping an eye on TRR to see if this cardholder is relisted.
I don't think you are stupid for purchasing things that are not what you intended it to be. *I do Applaud you for sticking up for yourself...informing the REAL REAL and BOTTOM LINE UP FRONT the issues you have with their merchandise.* A HUGE THANK YOU for sharing this with us. You purchased something you loved, you questioned its authenticity, you informed the REAL REAL of your concerns. I've no doubt you sharing this will help others for sure.💯🌼🌸🌼
Now as far as the REAL REAL...this Really Stinks and is SUBSTANDARD!!! The refund without questioning is basic service. But a TOTAL REFUND to include shipping & handling both ways, PLUS a 10-20% discount for my trouble would be appropriate and Excellent Service. I think you deserve at a minimum this. Particularly being that you're so kine.🤷🏾♀️
I really appreciate your words 💕💕💕 thank you!
I really appreciate your words 💕💕💕 thank you!
I purchase and sell items with the RealReal and so far (thankfully) have not been sold a fake. The reason I go back to them, even though I know this could happen, is that they have one of the largest variety of items of any resale site online. My philosophy is to always assume the worst when I get a designer item and check it multiple times to make sure it matches the authentic pieces. For most designer items looking at the Japanese sellers on eBay, who post amazingly detailed pictures is one of the best ways to visually confirm that an item looks right. This is not full proof, but it is a good first step. Getting a second opinion with a 3rd party authenticator is also recommended. I hope that this does not happen again, or discourage you from buying items on the secondary market.
I love vintage too much to be completely discouraged! But it does serve as a reminder to be wary 😤
I have only purchased one item from RealReal, it was an Epi bag but I don’t have doubts as I know my LV. But pretty much, I only shop at Fashionphile now.
Yes, I also think I would have been more confident with a Chanel or LV purchase. Thank you!
What a fantastic video. Thank you so much! I will now look at items on The Real Real with more assurance that they will stand behind their items.
Thank you for watching!!
Great informative video. It's a minefield buying pre loved 😫
Thank you for watching!!
Yes sometimes we take it for granted that it’s authentic. Good to know that we can’t always assume. Autumn Beckman bought an LV luggage tag from the RR and it too was a dupe. She didn’t know until she took it to LV to get it hot stamped. Even she was surprised. But she says the RR is her fav 2nd hand website. Mine too, we just need to be aware, these things can slip thru authenticators
Autumn was one of the reasons I took a chance on TRR, with how much she likes them. I'm definitely going to be warier myself!
@@classicswithaquirk I would not trust Beckman a bit.
I think half of her stuff is fake. She buys where is cheaper, like Poshmark and Poshmark is loaded with fakes.
I can't judge what she buys, but I didn't know about Poshmark. I've found a number is fakes there myself and reporting doesn't seem to do much 😑
@@classicswithaquirk I don't judge anyone either. I was just trying to say that the sources she is often purchasing from are not always trustworthy .
Oh no, I understood what you meant! And I appreciate the heads-up.
Hi, the realreal sold me fake louboutins and luckily I did my due diligence and returned them the next day which was Saturday I'm waiting on them to get my item back so they can send me my money back in hoping they don't try to pull anything. Did you get your money back? Or what did they do for you ?
I’m so sorry to hear that! If it helps, I did get my money back and they didn’t resist the item either. I hope you get your money back soon!
@@classicswithaquirk I hope I do they received my item on Friday I called them and then after got a email saying that if I get another one saying compete or something then I'm good. But my purchase was a "final sale" so they have to look it over before giving me my refund and they kept telling me they have a team of aunthenticaters which I told them I know they do but they obviously missed this one. I've heard theres only specific items that make it to the actual aunthentication team and they are high priced items.
No reason to feel stupid!! By making this video, you help people who want to buy preloved.
And yes, all you pointed out "real" YSL cardholders don't have! They are very sturdy and really good quality!
Hope you find your dream cardholder soon 🤗! Thank you for showing! 💞
Thank you, Thalia 💕💕
Wow so sorry this happened to you. TRR is a bit tricky because they have so many items on their website and some are bound to slip through the cracks of the authenticity process. I prefer to shop for clothes there and don’t really have trust for their bags. Glad you noticed it though.
I do think I'll continue to shop clothes, but not so sure about bags, yeah.
My authentic YSL cardholder (purchased through Net-a-Porter) also has white bits in the first insert on both left and right sides.
Yes, the logo is flat to the touch, not rounded. And the corners should be 2 half’s. I also received a black pouch with the cardholder.
Thank you for your insight!
So sorry this happened to you. I’ve bought several things from them, but won’t any longer. Thank you for sharing this.
Thank you for watching 💕
I’m really sorry this happened to you but thank you for sharing your experience. I’m very pleased to hear about TRR’s response. Obviously not ideal overall but I’m happy that they care enough to make it a quick and easy process to rectify. Excited to see the cardholder you’ll replace it with 😘
Thank you!
I have a fake ysl card holder and it looks EXACTLY like this
It's not ur fault hun. It happens it shows how good these fakes are getting that authenticators cant even spot them half the time . I think when it comes to this the person at fault is the ppl pushing fakes as real if u sell and buy replicas I don't see a problem due to not everyone can afford but don't push them as real that's not cool.
Yeah, if someone wants to buy that it's their own business, but selling as authentic is really uncool. 😡
Thanks for sharing this. I only shop at fashionphile when it comes to things like this. I’ve heard that TRR sells fakes, which is so terrible.
I'm glad it was helpful! Thank you for watching 💕
I really appreciate you sharing with us the email you sent. I was having trouble putting it into words as I am appalled with my purchase. I hope I get the same graceful response and my money back from TRR as this was a big purchase.
I hope it was sorted for you!!
The Real Real cannot be trusted.
I learned that the hard way.
Will never use them again and strongly recommend that others don’t either.
I'm sorry you had a bad experience with them too 😔
Thank you for sharing your experience. I think the response from TRR was because they think there is a good likelihood it is fake. I purchased a bag from them and gave detailed reasons and photos why. They did not offer to re-examine it and seem to require that I get an evaluation to show it is inauthentic, I still buy from them but mainly clothing and very rarely handbags since they do not allow inspection and return period on handbags. Fashionphile does. Ultimately I prefer to buy from the boutique when possible.
I think I'm comfortable buying clothes from them, but yes I'm warier now about leather goods 😔
Wowww I bought an LV billfold from them a few years back? Same deal. I’m gonna agree with the comments that they really need to reevaluate their training/methods. Egregious really
Ugh, I'm so sorry you had to deal with that 😩
Oh my goodness! I have the YSL cardholder and that logo is definitely way off! I’m so sorry this happened to you. This is exactly why I’m terrified to buy preloved or from a 3rd party store...wow!
Thank you for chiming in! I feel better knowing my suspicions were valid.
Wow. So sorry this happened to you. I got a fake Gucci Boston bag from the real real as well. Got it authenticated from the Gucci stir here. I was so sad I didn’t even want another Boston bag. I have been buying from Fashionphile mostly now and I hope this doesn’t happen with them. However, once you showed the inconsistencies, they seemed like something they should have caught. Maybe because they get so much stuff coming through it just slipped through.
That's what I think. It just wasn't closely inspected. I'm glad I noticed these things!
I have two YSL wallets, both caviar leather. I have a big square bill wallet and the corners don’t look like that. Also, the caviar leather is so durable and it doesn’t scratch so easily, it shouldn’t wear out like yours. I’m so sorry this happened to you. Believe me YSL makes very high quality items, especially their wallets.
I really appreciate your insight! It definitely makes me feel better to know that their quality IS good!
I buy lots of clothes from the Real Real but because there’s a no return policy on bags I don’t purchase them. I purchased a vintage Chanel jersey reissue several years ago & there were lots of holes in the jersey that weren’t in the description or pics . They refunded my money.
I'm so so so sorry that this happened to you. My friend bought CHANEL maxi double flap classic from them in 2015. When the bag arrived it looked ok, but to me it just look a bit strange. Well as soon as I looked inside to see serial number I was not surprised. The bag was a fake with 10218184 which the typical code for a fake CHANEL bags. She spent 4000 dollars on that bag and they did never answered her emails or calls. I don't know how the real real is still open after everything.
😱😱😱 that's awful!!
@@classicswithaquirk absolutely awful. She is planning on suing them.
Good!!
I remember when the brand first started they would literally do credit and income checks and I thought that was really suspicious.
I didn't know that! That's ... really odd
So sorry this happened to you! Please don’t feel bad, this has happened to many you tubers and all of us I’m sure at some point.
You videos are helpful, ty for sharing.
I hope ur next unicorn item is perfect as it should be💙🦋
Have a great long weekend
Thank you so much Miss B! 💕
💗💗
We went to Dubai a few years ago, and just for fun, my husband bought me 2 slgs, a Chanel and LV, coin purses. I never took care of them since they were replicas. Just throw them around Believe it or not, there's no flaws even after years of use! I regretted not buying a handbag.
Great information, glad you could work things out ❤️
Thank you!
I bought an LV wallet from the Real Real that I could tell was fake as soon as I got it. The zipper was so cheap! They took it back thankfully
All you have to do is take it into a retail boutique yeah might be a little bit embarrassing, but they’ll tell you if it’s fake or not. Just tell them you got it second hand and question the authenticity. But your real leather goods even the small ones by Gucci, Chanel and Louis Vuitton etc are very well-made and last for years with very minimal wear if you take care of it.
Unfortunately, most boutiques actually don’t do authentication. Unless you’ve bought the item from them and have the receipt or client history, they won’t touch telling you whether or not something bought third-party is authentic.
You were lucky that your item was returnable. I bought a fake pair of Balenciaga shoes from TheRealReal that were not returnable (they were on their Real Final Sale with 30% off). I had to fight to get my money back because they claim "all of our items are authenticated."
Ugh! I'm so sorry!
That's what my item is and I'm waiting for them to receive my return they told me because I think its fake that they have to look at it again before they give me my money back I'm hoping I don't have to fight with them cause I literally been calling customer service almost every other day and telling them my story. I'm 1000% sure mines a replica louboutin shoe I seen videos of this guy doing reviews on them and the exact same fake receipt came with mine that has the same buyer name and seller name. That wasn't the only reason why they were fake but it was definitely the nail in the coffin when every replica shoe comes with that same fake receipt.
See this is why I stopped shopping from TRR. I am so sorry this happened to you. :(
Thank you 💕💕
Very Informative thank you !
I just bought a vintage Chanel and looking for places to authenticate it. Could you recommend places that do that? I see luxury youtubers say "get it authenticated" all the time but not seeing much information as to places that offer this kind of service. thank you!
Oh of course! For Chanel, I recommend Zeko Authentication. She's very reputable.
This is why I don’t buy from pre loved sites I’m worried it would be fake.
That's totally valid!
I have decided to only purchase from the boutique. It's just not worth the doubt.
I think this is so valid. I love vintage too much to avoid pre-loved completely, but certainly for more recent pieces I will think twice!
I'm glad you noticed that this was a fake!!! I bought a Loewe Puzzle Bag from a very reputable, trusted reseller website and also experienced the same thing -- didn't really inspect it closely and was so excited to use it right away. After a few days, I started noticing a lot of red flags about the bag (uneven stitching, hardware scratching already, glue residue, imperfections in the inner lining, extremely scratched leather despite babying it, etc) and suspected that it was a fake. Got it authenticated by a 3rd party, and it came back as counterfeit. I contacted the reseller and after submitting documents proving that it was counterfeit, I was able to send it back for a refund. However, a few days later, I was contacted by the reseller saying that they "still believed the bag was authentic" according to their standards, and was going to re-list it again and sell it on their website!! I was so horrified and shocked to hear this. I understand that they have their own authentication process but this left a bad taste in my mouth. There is no doubt in my mind, 100%, that the bag was fake, and even the best resellers and authenticators (in my opinion) can make mistakes. I ended up buying a new bag directly from a Loewe boutique at full retail price, and the quality is significantly better--weight of the hardware, feel and durability of the leather, etc. I've used it nonstop for 2 months for work, and there is not a single scratch on the leather or hardware of the authentic one. The counterfeit market is terrifying!!!
😱 that's awful they sold it to you. I'm glad you got your money back, but for them to relist it?? 😡😡😡
@@classicswithaquirk Yes!!! They said they stood by their authenticity guarantee! And now, the item has been sold to someone else. This also makes me worried that there are people out there who might know that high-quality replicas can easily slip through the cracks of authentication, and would sell replicas to those resellers in order to make a profit. Since authenticators are ultimately human, I also doubt that any one person (or even a team of people) can adequately authenticate ALL the products of these luxury brands, without firsthand owning one themselves. I imagine they sometimes have to authenticate items they have never seen in real life. Although authentication "science" is a great thing, I think with the scarily-realistic counterfeits out there, nothing can really substitute for the experience of owning and using an authentic item first, before being able to compare it to a potential fake. However, maybe it's just me and I'm just paranoid now! Haha xD
That's why when I get things authenticated, I prefer going to people who are experts on THAT one brand. Somebody who has really studied it. And even personally, I trust myself pretty well with Chanel for instance, but you can bet I'll get a second opinion!
That’s so sad, but thank you for sharing this detail
Thank you for watching!
I had the same concern with The RealReal.. they were great about the return & is currently still available on their website for sale...
Ugh, that's awful! I haven't seen mine relisted yet but...
That's why I didn't do the 2nd hand even though making a good deal is very tempting. Besides,they got crazy prizes now and the items are almost beat up. They say it's good for the environment but I don't think so, you are just getting other people's trash and they will end up buying new things for sure😪. I only have my 1st ever luxury items this year,at 46 and luckily we are in Europe. I can only wished that I should've done it when we got here 3yrs ago, that would have saved me the price increases and could have bought the Lv favorite when they weren't discontinued yet. There are always unscrupulous people out there waiting for unwitting victims.
Hii! Commenting because I bought an envelope clutch from ysl (farfetch) that came with the exact same corner problem. Mine was on the pointy flap, it was unsewn and exposing the inner part. Contacted farfetch and they immediately exchanged for a new one even though the exchange period was expired. Maybe it’s a recurring defect with ysl. But other than that, no more defects.
I'm glad you got a good one in the end! I was pretty concerned about the logo on mine too. It didn't look like any other logo I'd seen
Yes, the logo looks weird! Plus the confusing tags. If it was only the unsewn corner, it could be authentic. But the other details are unforgiving 😢 I’m happy TRR service was great! 😊
The irony of buying a fake from a place called The Real Real.
Right??
Sounds about right. They have gotten me a few times . Now they don't allow returns I swear they have sold me a fake LV..
I no longer trust real real. A friend of mine bought a pair of Chanel loafers and they were fake
I had been considering them for certain clothing items, but I don't think I would buy a bag or slg again. Awful to hear about shoes too 😔
Oh nooooo 😔😔😔. I’ve been waiting an hour to watch! So curious.
Thank you for watching (and waiting to watch)!!
Thanks for sharing. When showing camera close ups your camera likely recognizes a face and attempts to keep focus there. Try putting the item in front of your face and we might actually be able to see what you're talking about in focus.
Super fake. I got a fake Lady Dior from FASHIONPHILE the zipper hardware was like o rings like cheap key rings I was able to return it scared to buy pre loved again just to save $
I'm glad you were able to return it!
Hope they take this item out and apologise to you…I buy from sites that have guaranteed authenticity for life, which makes you feel secure and if you discover an issue they will stand by !
Thx for sharing this experience. Great customer service. Sorry you had to go through this experience. Sad. I’m so lury purchasing from preloved sites.
Thank you for watching!
Hi, I really like your video. I am not an expert in YSL. Before I used to think that the brand things are indestructible. It is not so , I bought brand items from official store and I was shoked to see that some of the products disintegrate fast. Rulle 1 : The black color items hold on for loger time. Because they use the black dye that impregnates in the leather vs other colors that can wear faster then others. Many brands this days release colourfull leather items but many of them are very fragile and wear badly. I seen Italian artizan craftsmen that make way better quality items then soem high end brands, even leather is better quality, they not always have great design. I seen many people buying items that they do not like or need just because of the brand and price. You cna chek out what I bought, I posted some video about leather quality.
I definitely have my own personal rule that I ONLY buy items I love. It's not worth buying an expensive piece is you don't love it!
Accidentally bought a fake YSL bag via eBay earlier this year. Bad pictures make it very hard to know for sure - plus the emotional urgency when it is the only one and a perceived “deal.” So thankful that I was able to return it and get refunded without any issue. However, I was disappointed to see that the seller re-listed it a couple months later and it sold again, despite my reporting it several times to eBay. Similar to your cardholder, the hardware and stitching were both obvious after-the-fact as was that it was never used despite being a couple years old.
I'm so sorry you had that happen! I'm glad you were able to get a refund. That's awful the bag was resold though 😡
Just found your CZcams and I am really enjoying it. I have only purchased Luxury pre-owned. Is there a follow up to this? Did The Real Real ever get back to you on their findings?
They never did! But I also checked the website for several months and it was never relisted
I just bought a Gucci bag! Hope it’s real!! 😒
Great video!
I found this video off of your new videos about Chanel quality. Let me say-you are straight up SLEUTH! Well done! That being said, I’m no longer comfortable purchasing pre-loved. Even my dream bag (Lady Dior), which I could save tons by buying pre-loved, I’m just going to save and buy directly from Dior. New subbie here! 😊
Thank you so much! And I certainly understand not wanting to buy preloved. I'm a sucker for vintage, so I sometimes don't have a choice, but for newer releases I also have been having second thoughts.
This was so helpful!
I'm not savy enough to know real from fake. So I have to purchase new.
...and you cannot know before you receive it. good luck and may your future purchases be uneventful.
The RealReal sold me fake Dior Tribal earrings. Given I own a few pairs I was quickly able to tell that they were fake. I went above and beyond and provided them a dissertation on how they are fake with pics and everything... guess what? They just reposted and sold to some poor soul. They have no conscience as a company.
😱 that's terrible 😱
@@classicswithaquirk yes it is! And when I saw they reposted I called and emailed and stressed to the rep they are FAKE and never heard back from a higher up. I just bought a YSL bag from them because I can’t find it anywhere else snd the price is right. Smells like the store and everything seems right (I have a lot of YSL) but somewhat nervous still as that card case above is a A+++ fake
I think really it just means we have to be diligent. Can't trust 100% without doing extra checking. I don't plan to stop buying pre-loved with my love for vintage, but I do SCRUTINIZE.
Many of these brands that also sell through discount outlets often produce similar designed items at lesser quality factories (such as made in China Prada bags at outlets). I suspect that someone bought this on sale at outlet and resold it.
This might be fake but I've actually bought a similar card holder and had similar issues directly from YSL and went back in to return it and they told me all of em are made individually so they aren't always perfect, i was a bit bummed out, they replaced it and the nexts one had some minor flaws too like stitching and this from there store in Las Vegas
Thank you for telling me! I am pretty sure mine was fake because of the hardware, but it's a shame to hear about the quality issues in some of the real ones
Real Real has been in the news way to much. Send it back, and get a refund. Also, try Tradesy.
Glad to have gotten my refund 😤
hmmm i unfortunately thought it was fake when you unboxed it ;( i am so sorry though
Honestly it makes me feel a little better to know that someone else thought something was up. Definitely disappointed 😔
What made you suspicious?
@@WASP-ee7ey it being in the 'condition' it was in, with all of the box etc, from seasons ago... is a clear sign. Also the dodgy dust bag.. From then i new it was fake instantly.
the real real are soooo hit and miss.... which makes them incredibly risky to buy from
Yes, I'm definitely warier now about leather goods from them.
Omg I got a red ysl wallet from net-a-porter and it started to wear 7days in! They gave me a full refund but now I will never buy from them or a coloured ysl wallet😞
Goodness, I’m sorry! It’s so odd, because I hear SO many good things about YSL wear and tear
I agree this cardholder is a rep/fake. That’s really scary... I’m sorry this happened to you and I’m glad TRR at least stepped up & allowed you to return it.
Personally I’ve bought a LOT of items from TRR (clothes, shoes, jewelry, bags) and I myself haven’t ever encountered a fake (to my knowledge)... yet anyway. I have purchased some bags that were “final sale” that were not in the same condition described in the listing, and with picture proof I have been allowed a full refund for those situations. I’ve also had many purchases that went smoothly, with no issues at all. TRR has a very large inventory and a lot of new items coming in daily and I find it easy to believe that some inauthentic items just slip through the cracks. I don’t think they are doing it intentionally or maliciously, maybe they need to hire more qualified, knowledgeable people to authenticate and have the items undergo a longer period of time being evaluated and authenticated.
I agree that I don't think this was intentional. Just something that slipped through the cracks with such a large inventory and not enough attention 😔
HI, saw fake dior shoes at vestaire collective and mail the customer service, but they done nothing
Super Dacob did a while video on Vestiaire and fakes he's found. It can be scary 😱
So let me get this right u think the cardholder fake n continue to purchase again…if u get another supposed fake …y she don’t take it to ysl to authentic it to know forsure
Thanks so much for this! I find purchasing luxury items on resell websites really hard but there are definitely some gems! I recently purchased a Gucci: Guccy Backpack! Fingers crossed!
🤞🤞🤞 (and thank you for watching!)
I think this YSL card holder is actually an outlet item. Made specifically for selling at the outlet stores. Quality of outlet items are notoriously poor and not the same as the boutique items. The tags being mismatched can simply be a mixup from the outlet store, or owner trying to pass off an outlet item as a store item. Also that color is not Peacock Green. The name is slipping my mind right now. But it is from 2017.
The biggest outlet for YSL is at Woodbury Commons in NY.
I had someone comment that the color is petrol green-- they had the same cardholder but did agree that mine didn't seem right 😔
The Fake Fake is their real real name
So sorry you went through this I hope you can return it! Awful for a company like that selling fakes. How they went through all those checks and not notice the differences on the cards and the receipts! Sounds very fishy! These days I only go to the store, I know it’s more expensive but the paranoia isn’t worth it 🤣
I was able to return it without issue in the end. Thank you so much for watching!
@@classicswithaquirk yay so pleased x
we need an update on this! how did it go? were you able to find another authentic one? don’t leave us hanging 🤣🤣
I was able to return it no problem at least! Still on the hunt for one in my perfect color 💚
I do think the Real Real (or the Fake Fake) don't really authenticate the items they resell.
I'm sorry but if they don't even compare the serial number to the authenticity card, they can't be trust anymore. At the end of the day it's there job to do this.
I feel bad for you because it's an item you really want, I hope you will find a real one in the futur.
Thank you. I'm definitely wary about buying leather goods from them now. Hopefully the next one will be a winner!
bummed for you :( i really hope they can do something to crack down on these fakes!
Thank you 💕💕
I stopped buying original bags and accessories because they are overpriced without actually having any quality. While I lived in China, I had a chance to test the fake and original, and the original was getting destroyed very quickly with little use. Even the hardware around bags started getting rusty. Whereas the fake bags and accessories lasted me for good 3-4 years of heavy usage (here I mean wearing them every day, one got soaked in the seawater twice when a wave hit it, hihihi, I spilled juice inside, my ink pen opened and big portion was covered in black, all washed away easily ans quickly). The original, on the other hand, was getting frayed edges after the first use, the color changed because of the jeans or any clothes I wore, if I put it on the table at my office, it would even get color off of that... So I decided to stop getting any brands and go for something either handmade or make my own.
I have a genuine cardholder I paid retail for and it has that "thick"-ish border as well. It looks close to the real thing, but the "L" hardware gave it away.
Yeah, I like the hardware was the most noticeable issue.
Don’t feel dumb you were smart enough to catch it! Now I’m definitely not buying pre-loved from anyone!
I wouldn’t say no to preloved ever, as there are some good authentication services, but I definitely suggest being wary! And if you are truly worried then I wouldn’t buy preloved either ❤️