A Thousand MOLDY cakes! What can we do?!

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  • čas přidán 27. 05. 2022
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Komentáře • 111

  • @NayNay-zm5ln
    @NayNay-zm5ln Před 2 lety +78

    Thank you for your honesty!!!! I am so sorry you had to go through all of that but you were very diplomatic. This is why I order from you. I know I can trust you and the tea you sell. Thank you Don.💕

  • @chi_bot8648
    @chi_bot8648 Před 2 lety +71

    I would gladly buy a thong of the none-moldy cakes that are getting opened for inspection, I dont mind them getting rewrapped In anyway, you could lower the price on them!

    • @UnubtaniumTheCyborg
      @UnubtaniumTheCyborg Před 2 lety +6

      100% same here :D

    • @cmrd_hdcrb
      @cmrd_hdcrb Před 2 lety +3

      Yeah totally agree.

    • @sydneyw9407
      @sydneyw9407 Před 2 lety +5

      While that is a great thought, I wonder if part of the worry is there might be mold INSIDE the tea cake and not present on the outside of the cake? Then they would have to deal with returns if not more trouble :( I would hate to see anyone get sick or sued

    • @cmrd_hdcrb
      @cmrd_hdcrb Před 2 lety +4

      @@sydneyw9407 My best guess is that the tangerine peel is the problem because it most likely absorbs more moisture than the tea itself. So I'd guess that the tea cake will not get moldy now if it has not already. Also, a bit of mold is not all that bad. Ripe puerh has sometimes Black mold in it and you just rinse that away anyway.

    • @samivayajd
      @samivayajd Před 2 lety +2

      Too much of a risk as a business owner. If this were held up to standard health codes this would not be legally sellable.

  • @AmazinFireMan
    @AmazinFireMan Před 2 lety +41

    What a journey that you let us into, the ups & downs of the tea business. Your expertise & passion is so much appreciated. Hooked!

  • @stormraven4183
    @stormraven4183 Před 2 lety +16

    I agree with the idea of rewrapping and selling at a discount. Thank you for your open and frank discussion.

  • @charlesperez9976
    @charlesperez9976 Před 2 lety +12

    This might be your most important video,and here’s why:
    You could have told us that you were ‘experiencing supplier issues’ or something,and we never would have known about the mold debacle,a tea-pocalypse,as it were!
    But you didn’t do that.
    You were honest and forthcoming,and shared with us,this unfortunate situation.
    I respect that very much,Don.
    Yes,you are a business owner,a salesperson,but this showing of honesty and integrity is proof that you have a genuine passion for the potion known as TEA!
    I salute your integrity and passion.
    I’ll be in London from September 18-26,and you can be sure that I will be visiting MeiLeaf while I am there.
    See you in a few months!😊

  • @norabellerose8560
    @norabellerose8560 Před 7 měsíci +3

    Despite the mistakes you’ve proven to be a trust worthy tea guy for your honesty and owning up to your mistakes and fixing it.

  • @ongoingmartin
    @ongoingmartin Před 2 lety +18

    The breathable bags for tongs look like a fab idea!

  • @cctvmanbob
    @cctvmanbob Před 2 lety +13

    Don't throw it . Here is an idea , how about opening each cake before sending , make this very clear to the customer.
    Sell it at a reduced rate ( because it has been opened). So, you won't lose it all ,but you will not make the money from it you would expect...
    Surly better than a larger loss ?

    • @sydneyw9407
      @sydneyw9407 Před 2 lety +3

      The mold might not be present on the outside of the cake but still be on the inside, so they could sell moldy cakes without meaning to. That might be bad for business reputation etc, an awful situation :(

    • @killers31337
      @killers31337 Před 2 lety

      @@sydneyw9407 Ripe puer fermentation process involves fungi.
      It is created through "wet piling" process: piles of wet tea leaves are left on floor to be consumed by bacteria and fungi.
      Traditional puer aging process in HK also involves leaving tea cakes in humid environment with ~70% humidity for years.
      So if you don't want fungi in your tea you shouldn't drink puer.
      (And it's hard for me to believe that fungi which grow on wet tea leafs are fundamentally different from fungi which grow on wet tea leafs.)

    • @honestpuck23
      @honestpuck23 Před 2 lety

      @@killers31337 excellent for compost. perhaps compost tea.

  • @ciganyweaverandherperiwink6293

    You deserve to have five times as many subscribers. You're THE tea authority. No peers. Head and shoulders above. I wish you had a slightly aggressive PR agent who could get you on terrestrial TV or a Netflix contract. You hide your light under a bushel, that's for sure. I'm feeling evangelical and wish everybody had access to your charm and knowledge. Fantastic channel and wonderful store. Off to place an order after pressing 'comment'. ;D

  • @TheSmatislav
    @TheSmatislav Před 2 lety +6

    The slow mic drop is actually pretty comedic, especially when you fast forward through the video... 😄

    • @eddiejcc
      @eddiejcc Před 2 lety +2

      Agreed, I was only watching out of the corner of my eye on my second monitor while listening so I had to go back after he mentioned it .. Made me laugh, I have never seen a Mic photo bomb like that before :D

  • @Choco37Raspbry
    @Choco37Raspbry Před 2 lety +10

    When I saw that title, my heart dropped for you guys (and for me too😢). But then I saw the length of the video and I crossed my fingers. Glad everything's sorted out! Love the new gaiwan and also the tong bags. Please, can you make it possible to have the option of leaving the tong in the bamboo wrap or this new bag (if you're switching to this) at the checkout? I was a little sad to receive my tongs in individual packs. Alternatively, could you please add the tong bags as part of your merch? Because I will definitely buy them❤️ Thank you for always giving TeaJoy every Saturday.

    • @MeiLeaf
      @MeiLeaf  Před 2 lety +9

      We are looking at ways to provide the tongs and understand that some people want the original bamboo. We have had an issue or two in the past where the wrong tong was sent and so the dispatch team like to confirm that there aren't any mistakes which is why they open the bamboo unless specifically requested. We may move to these bags or offer them for sale once we have tested them more thoroughly.

    • @Choco37Raspbry
      @Choco37Raspbry Před 2 lety

      @@MeiLeaf Perfect! I'd be happy with either choice😊

    • @UnubtaniumTheCyborg
      @UnubtaniumTheCyborg Před 2 lety

      @@MeiLeaf Keep us posted

  • @luisguhong
    @luisguhong Před 2 lety +2

    What an intense episode. Thank you for sharing the good and not so good times with us.

  • @Mr.Lukas333
    @Mr.Lukas333 Před 2 lety +2

    Can’t wait to to try the tea myself. I am going to wait with my order until the cups are released. They are absolutely beautiful. I might have to get the new gaiwan as well

  • @BlakeP16
    @BlakeP16 Před 2 lety +3

    Behind the scenes was amazing!

  • @darrensucksatgames
    @darrensucksatgames Před 2 lety +2

    The thing I’ve found most informative with both you and Unytea is you do not shy away from sharing the many hurdles that go into getting us our tea. It’s an important part of tea education and I can’t imagine it’s a great feeling, nor does it feel better sharing this information to the customers, but it’s actually because you do this that you remain on the top of your game.

  • @Will-wn1fz
    @Will-wn1fz Před 2 lety +1

    I’m so glad you take these risks to provide people with quality tea. You embody what tea is all about! Excited to try Find Your Sunshine :-)

  • @luziboys
    @luziboys Před 2 lety +1

    You are amazing! Thank you for sharing. We hope all gets sorted out. 🙏🍵🍃

  • @NoelleLocke
    @NoelleLocke Před 2 lety +4

    Oh my word, Mr. Don! The IRONY of "finding your sunshine" in this situation!!! My heart is so grateful for you and the Mei Leaf team; I'm so glad you guys were able to sell this, despite the heartbreaking dilemma!

  • @sydneyw9407
    @sydneyw9407 Před 2 lety +3

    What a bad situation! You guys sure turned it around though, that solution you & your suppliers came up with looks adorable. I'm glad you didn't up the price for customers as well to compensate, very up front. Looking forward to more videos and tea

  • @myque890
    @myque890 Před 2 lety

    Thank you for sharing your journey with us. It shows how much dedication, sweat and tears go into sourcing teas - and how incredibly complex and incomprehensible the global supply chain has become. To me, your videos are about so much more than just tea, they provide us with deep insights into what goes into the production of goods. The first step to a more sustainable supply chain is showing what it means to grow, produce, process, transport and sell those goods. I'd love to see more of this! I'm happy it all ended on a good note. You're amazing!

  • @kindchennn
    @kindchennn Před 2 lety +1

    I literally started watching and didn’t realize a) how long the video was + b) that you mentioned that date in the beginning when you were first recording.
    I literally ran into our bedroom and told my boyfriend the sad news. Then I came back in and watched the rest of the video, feeling better and better for you guys every minute.
    I’m so happy Sunshine II is gonna be okay. I gotta say, I would LOVE to purchase samples of original, moldy cakes. (Obviously pieces without the mold LOL).
    Also love the new tong wraps. I am no stranger to understanding the love of the authentic, traditional nature of using bamboo for wrapping the tongs, but I honestly love the idea of these moisture/aerated bags to hold your tea.
    I’ve been falling down the ML rabbit hole watching videos that I missed throughout the years. In one you mentioned storage methods, for example, Malaysian style storage, Hong Kong storage, etc. I would love a video on storage styles, (and if you already have one, I’m actually gonna go on a hunt now), because I’ve been speaking to some people in China and they don’t really get too geeky.. but I’d like to dive into the geekdom and know more.
    Thanks guys!

  • @johnb7337
    @johnb7337 Před 2 lety

    Interesting story! It makes perfect sense that there would be risk in creating a new tea form like that. Good that you could get it resolved.

  • @angelgalindo5740
    @angelgalindo5740 Před 5 měsíci

    I've had moldy shrooms before and here I stand! 😅 I truly wouldn't mind buying some of these moldy cakes lol I've eaten around moldy fruit too, and I'm fine

  • @sierraplares9607
    @sierraplares9607 Před 2 lety

    perfect tea. Just ordered a tong

  • @conaldunn1570
    @conaldunn1570 Před 2 lety

    Thanks for sharing trials and tribulations. Puts my annoyance at discovering that a 2000 Yi Wu Huang Pian raw tea cake I have been keeping and trying from time to time has become utterly tasteless into proper perspective. I’m glad this disaster seems to have resolved reasonably well for you Don. I always think of you as the James Brown of tea business i.e. the hardest working man. I’ve bought the stunning gaiwan.

  • @clairesstitchingcorner8910

    Bit of a nail bitter to start with so glad it got resolved might have to nab a cake as I missed out on find your sunshine 1

  • @edanpepega7579
    @edanpepega7579 Před 2 lety +1

    please check the parameters of the warehouse that you store the tea in. If you have other tea stored in that same area, its probably also susceptible to mold! You can also maybe ask the factory to really take their time with the process to allow the moisture to evaporate better.

  • @WheediesManchild
    @WheediesManchild Před 2 lety

    During the sampling part of the video is I think the most manic we've seen you, you really felt anxious and all over the place like you just wanted to get the video done. Which is of course completely understandable given everything! It's also good that they where able to remake it for you. Lets hope this doesn't sour your experience with the tea when you drink it, it would be easy to get hung up on your personal history and hardships with it.

  • @YrjoPuska777
    @YrjoPuska777 Před 2 lety +13

    Call it blue tea and increase the price? They did that with cheese also :P

    • @YushangChen
      @YushangChen Před 2 lety +1

      The moldy tea may kill people, I know you are just simply joking, but I am serious, 🙂

  • @user-mt6hi7hx7v
    @user-mt6hi7hx7v Před 2 lety +1

    Hopefully the supplier will have a reasonable resolve solution for you ! Totally understand how frustrating it is can be .

  • @randyclere7756
    @randyclere7756 Před 2 lety +2

    I’d still drink it!!

  • @shanividal8885
    @shanividal8885 Před 2 lety

    Omg I am so sad fir you;;;;
    It made me stressed out too and I went to open up my cake from 2014 that I have never opened till now just to ease my worries

  • @Bigislandchef
    @Bigislandchef Před 2 lety +5

    As a business owner myself, I know all too well the stress of such debacles. I’m sure you had to take a hit on this, but it looks like you found your sunshine.

  • @DuduTheDoraAmon
    @DuduTheDoraAmon Před 2 lety +1

    Pretty gaiwan, is it Ru Yao ? I could see that classic crackling. Gonna age beautifully!

  • @OldTeaHead
    @OldTeaHead Před 2 lety +7

    I wouldn't be overly alarmed. I will have to find the article about a man who rehabs moldy shou. Mainly air drying and some sun I believe. I will look now and post when I find it.

    • @chrisladouceur4093
      @chrisladouceur4093 Před 2 lety

      Just because you can’t see it doesn’t mean it’s not there. The problem is the toxins they leave behind.

  • @codysmith4513
    @codysmith4513 Před 2 lety +1

    You could always market the affected cakes as m-old growth pu'er. 😅 But in all honesty I hope it wasn't too costly for the remakes. Maybe use the tea for watercolor art?

  • @OldTeaHead
    @OldTeaHead Před 2 lety +4

    Well damn, I should of finished the video before leaping like I did in previous comments. You really should have started by telling us it was already resolved. I was having a panick attack for you. 🤣🤣

  • @TonberryV
    @TonberryV Před 2 lety

    For the molded batch, you should have the cakes that aren't moldy be an in shop brew only. Might not move fast, but it would be a way to dampen the hit you take on them (assuming you're comfortable with that.)

    • @nickdesanto6119
      @nickdesanto6119 Před 10 měsíci

      My only concern is if the whole batch was contaminated then they all were not safe to brew.

  • @davidleonhardt7290
    @davidleonhardt7290 Před 2 lety +4

    I would suggest, that the tea was packed on a relatively humid day and the moisture was trapped by the plastic wrapper around the boxes, so it began to mold.

  • @gitmoholliday5764
    @gitmoholliday5764 Před 2 lety +2

    there will be many other tea sellers suffering the same problem

  • @Cruz0e
    @Cruz0e Před 2 lety

    You can re-wrap them in your using a new "labeled: re-wrapped" wrapping paper and it they are okay, you can try sell at discount price, explained why it was opened, to reduce your damage. I would buy one like that if I see it on your website. Amazon does that all the time, sell "opened box" on discount price.

  • @sarahhicks9651
    @sarahhicks9651 Před 2 lety

    Any recommendations for good books on tea blending or other things about tea?

  • @MrAqr2598
    @MrAqr2598 Před rokem

    Ouch!! So much damage to the stock!! Very sorry that the whole first batch was tainted. On the other hand, glad that they had enough tea and _chén pí_ (陳皮) to make another batch.

  • @motorcityjudy
    @motorcityjudy Před 2 lety

    Oh no, every time you opened something I held my breath. I hope a good resolution occurs.

  • @emmalouie1663
    @emmalouie1663 Před rokem

    product of nature, needs more sunlight & ironically it's named.... "****"

  • @DavidLee-ln6gn
    @DavidLee-ln6gn Před 2 lety

    Build the shrink into your margin. When you look back at your total sales over the years...how much "shrink" or loss have you experienced? Maybe the loss isn't so bad as a % of total sales but still hurts. Scrap off the mold, shock blanch and repurpose into a blend? Don't know if that's possible...sometimes in the food/drink biz....these are the moments when a new product is created! Hahaha.....

  • @qhodave
    @qhodave Před 2 lety

    Glad your business isn't ruined. So when/where can we get the Chinese matcha?

  • @miccorockstar1
    @miccorockstar1 Před 2 lety

    test the mould, might be consumable if so then pass it off as a ray of sunshine

  • @WWIIbooksAndMetal
    @WWIIbooksAndMetal Před 2 lety

    Hello,I havent commented on your videos in a long long time.. but am wondering where this tea came from? Lately been trying to be more aware of where the tea is coming from, the elevation, humidity.. etc..

  • @maryannromero4333
    @maryannromero4333 Před 2 lety

    Honesty is the best policy and this too shall come to pass and will be figured out….

  • @rustyholt6619
    @rustyholt6619 Před 2 lety +1

    the composting process would certainly contain some mold , is it not a part of the process is it realty a huge problem ,,, you said it tasted fine

  • @OldTeaHead
    @OldTeaHead Před 2 lety +1

    With time of year and humidity high I would guess it shipment sat somewhere in overly humid area waiting somewhere along covid restricted route. As long as it is only surface and not deep in cake yet it should be salvageable.

    • @mattlm64
      @mattlm64 Před 2 lety +1

      If you watch the video, the producer owned up to it and resent a batch. You don't want to risk mould in tea, the mycotoxins are not healthy.

    • @OldTeaHead
      @OldTeaHead Před 2 lety +1

      @@mattlm64 Unfortunately the article I linked to wasn't posted. The fellow that rehabbed cakes said yellow or green mold is bad but not white like he had. I don't know about it myself though.

    • @mattlm64
      @mattlm64 Před 2 lety +1

      @@OldTeaHead I wouldn't take the risk. Mycotoxins are already a concern in tea without there needing to be visible mould. If there is visible mould then that would be a major red flag.

    • @Mandragara
      @Mandragara Před 2 lety +2

      @@mattlm64 Agreed. I don't think I trust Chinese traditional mould lore enough to drink mould. I reckon it'd also contaminate my Shu Puer Duanni pot

    • @OldTeaHead
      @OldTeaHead Před 2 lety

      @@Mandragara You can not have shou puerh without mold (fungal) growth. That is part of the fermentation process. "The common fungi isolated during the fermentation process of Pu-erh tea mainly belongs to Aspergillus, yeasts, Penicillium, Rhizopus, and Mucor."
      The very thing that gives that earthy, mushrooms flavor is mold/fungus. Is there bad mold? Absolutely yes. Is there good mold? Absolutely yes. Fu brick tea (golden flowers) is inoculated purposely with a particular mold. Penicillin is another beneficial mold.
      The general consensus in the shou puerh drinking community is that white surface mold is fine and even can be beneficial to the flavor of shou puerh. I am no expert but it appears we could all use some additional research in the area.

  • @k.k.9571
    @k.k.9571 Před 2 lety +4

    50% off and they’ll disappear in a week 😂

  • @lemonZzzzs
    @lemonZzzzs Před 2 lety

    oooof. the first part of this was stressful to watch! glad it worked out in the end! I am yet to find a puerh i understand, but this does sound tempting.
    that new gaiwan tho... may have to get that with my next batch of teas.

  • @Hungry_Ham
    @Hungry_Ham Před 2 lety +2

    Could it be the white stuff is just crystallised sugar or something like that if its just on the chenpi? I heard it’s kind of common

    • @MeiLeaf
      @MeiLeaf  Před 2 lety +2

      We explored this possibility as we know that the chen pi can have that frosting but alas this was not what we were witnessing. We actually shot a lot more video of the testing and macro investigation but it would have made the video an hour long!

    • @YushangChen
      @YushangChen Před 2 lety

      @@MeiLeaf You can simply send it to a lab to do the test, if really is the sugar, then it's another story, it looks like problem comes from the Chen pi.

    • @OldTeaHead
      @OldTeaHead Před 2 lety

      @@MeiLeaf I am seeing a lot of knee-jerk negative reactions to the mold issue. I would really love to see you do a deep dive into molds and shou puerh. People don't seem to understand that mold is an integral part of the fermentation process and that you can't have shou puerh without the presence of molds in its creation. Mold/fungus/mycelium are inherently present naturally in this style of tea and are the cause of many of both its flavor notes and beneficial health attributes. I think there is a large opportunity here for education and study.

    • @edanlikesmovies8896
      @edanlikesmovies8896 Před 2 lety +1

      @@OldTeaHead the kind of mold shown in the video is abnormal and isn't present to that degree even in 50 year old puerh.

    • @OldTeaHead
      @OldTeaHead Před 2 lety

      @@edanlikesmovies8896 Understood, by no means was I trying to imply that it was an OK situation. Just that the topic of mold is much more complex than, mold is evil. Even to the point that what is called mold isn't "true mold" on occasions but rather bacteria growth that looks like mold. Some mold and bacteria can be even deadly in high amounts. Some like penicillin or golden flowers (actually a bacteria) are beneficial. Some people rehabilitate moldy cakes. Some enjoy certain molds in cases blue cheese. I think it's a topic worth gaining some knowledge and understanding in. That was really all I meant to imply.

  • @smashexentertainment676
    @smashexentertainment676 Před 8 měsíci

    The store where I get my Pu Erh labels products as 'damaged package' and drops like 3-5% from the price. But if the whole batch is dodgy, if you sell a 'good looking' cake to someone and he gets food poisoning, coz god knows what's on the inside of the cake, mold is not always visible, you'll have huge problems. Better be safe than sorry.

  • @Lil-kidho
    @Lil-kidho Před 2 měsíci

    i would buy a opened up cake

  • @MarkasTZM
    @MarkasTZM Před 2 lety

    Let it continue to mold then rebrand it as some "noble rot long ferment" specialty tea and triple the price.

  • @FrankDBoyce
    @FrankDBoyce Před 2 lety

    Just make it an NFT! 😂

  • @mirarami1055
    @mirarami1055 Před 2 lety

    Just ask help from the Chinese tea master, what to do with the tea : Is it acceptable condition or not? Could you re-fermenting & re-ovening them once again, so the taste could be improved, hopefully? Sometimes some incident could be a blessing in disguise.... It's Pu'er tea after all... Not green tea 🍃🍵🤗 Calm down, ask the expert, solve the problem while enjoy your tea 🍵🤗 WUATB 🙏

  • @doryman3
    @doryman3 Před 2 lety +3

    Find all the cakes with no visible mold, break them up, and use it for the next ten years making kombucha! 🌱🥃🌱

  • @Apollo440
    @Apollo440 Před 2 lety

    For those of us who don't get the whole tea market mechanics:
    Why does unpacking a tea to check it for mold make it "unsellable"?
    Wouldn't it be an option to repackage the good cakes after checking?

  • @Jwheels89
    @Jwheels89 Před 2 lety

    That gaiwan is amazing

  • @Skirmitch
    @Skirmitch Před 3 měsíci

    This is not just problem solving. You could have yelled your ass out in the video against the producer or other ppl. You didn't. You could have taken the other route and not even speak. You didn't. This is temperance and diplomacy at its best.

  • @kjell159
    @kjell159 Před 2 lety +1

    This sounds like a worst
    cake
    scenario.

  • @jameswilliamson5307
    @jameswilliamson5307 Před 2 lety

    I will buy some opened ones so you can at least work towards a ROI.

  • @joyalways1179
    @joyalways1179 Před 2 lety +1

    Maybe you should insure everything? A thought.

    • @YouBrewKombucha
      @YouBrewKombucha Před 2 lety

      So glad things turned out alright, all things considered! Thanks for taking us along with you on this journey. I just placed an order but now I’m thinking i need to place another one for this temple gaiwan and to find some sunshine 👀☀️

  • @lucazanotta7349
    @lucazanotta7349 Před 2 lety

    FIRST, better verify if is really mold in a analisys laboratory, i think. And if it is, if is dangerous. If not dangerours, maybe try to sell in a loose way

  • @chinesetealover9092
    @chinesetealover9092 Před 2 lety

    Pu'er tea in China

  • @knyghtryder3599
    @knyghtryder3599 Před 7 měsíci

    Microwave them?

  • @lrkfam
    @lrkfam Před 2 lety

    break it all down & sell it by the gram?

  • @YushangChen
    @YushangChen Před 2 lety +1

    1/10 cake for your loss, thanks for your honesty share, please relax, will be fine.

    • @MeiLeaf
      @MeiLeaf  Před 2 lety

      huge thanks for your generosity

  • @nova0241
    @nova0241 Před 2 lety

    This has no doubt been a stressful 5 months for you and the company, but I'm glad everything has worked out. A real shame to say goodbye to all of that excellent material and chen pi. If the moldy stuff isn't safe to sell, then I think you and your employees/family might have a great evening making a large (and VERY aromatic) bonfire; I think it would be safe to roast some marshmallows over it haha!

  • @maryannromero4333
    @maryannromero4333 Před 2 lety

    Take off the mold and sell it loose?

  • @Allthesmallteas
    @Allthesmallteas Před 2 lety +1

    I get you're on camera and want to be professional, but I would have had way more expletives when opening the tongs.

  • @neilharrison2110
    @neilharrison2110 Před 2 lety +6

    I really value your honesty and transparency. ever thought about politics?

  • @dogewow8999
    @dogewow8999 Před 2 lety +1

    F