LA is in a shortage of 911 dispatchers

Sdílet
Vložit
  • čas přidán 28. 02. 2024
  • Officials say a delay in connecting with a 911 dispatcher could continue if more operators are not hired or trained soon. Eric Leonard reports for the NBC4 I-Team on Feb. 29, 2024.

Komentáře • 108

  • @lasoundwaves
    @lasoundwaves Před 3 měsíci +43

    I have 7 years experience. I applied many times but they never called!

    • @VinnieMack
      @VinnieMack Před 3 měsíci +15

      Exacly.. picky

    • @Network126
      @Network126 Před 3 měsíci +7

      ​@@VinnieMack But then they want to cry 😂

    • @kimberlynnearazi9381
      @kimberlynnearazi9381 Před 3 měsíci +1

      Right. NEVER.

    • @FloridaMan69.
      @FloridaMan69. Před 3 měsíci +7

      I applied and they called me back immediately, I have an interview next monday

    • @drquinnmedicinewoman7786
      @drquinnmedicinewoman7786 Před 3 měsíci +3

      sorry dear we couldn't hire you, your reference's were not vary favorable, maybe try applying at KFC!

  • @Suzette_Lilyrose
    @Suzette_Lilyrose Před 3 měsíci +28

    I took the test years ago, and failed it, I think, 4/15th of the way. I have a lot of call center experience, and graduated from Cal State LA, with a background in Psychology and Social and Behavioral Science. I’d love to work for 911. It will always be a position that I’ll never have and so, I have to live with that. All those calling in, I hope you are well. 🕊️

    • @Laniece4u2
      @Laniece4u2 Před 3 měsíci +7

      That test is strictly listening, memory, putting things in its correct order and following directions. The majority of if not all come into that job with just a high school diploma. They are continuously testing for PSR, once you pass request a tour so when you interview you will have an idea of how the set up looks, meet with some of the captains and supervisors. The tour really made me decide on if I wanted that job or not. I didn’t

    • @Comeon-no6jo
      @Comeon-no6jo Před 2 měsíci +2

      Miss we need to get you in touch with the LA mayor!!! LA city needs you!!!!

    • @Suzette_Lilyrose
      @Suzette_Lilyrose Před měsícem +1

      @@Comeon-no6jo Awee. Thank you. Last job, I was with EDD. Was contracted. Didn’t exactly feel called to return. I cried almost every week. Feel they are for profit. After, chose to work in homelessness, but I quit after 7 days b/c I seen corruption. Karen Bass cut the ribbon for the homeless nonprofit, I worked for. It was in the heart of DTLA. Was told about 80 people have died, since my depart. It was 20, when I was there. Dark drugs were used on the premises and it was ignored. Opted to work for other nonprofits, but felt they were potentially the same. Finland used California’s idea, but took it further. A lot further. It’s a long term issue. Not short term. They also assist with helping them become productive members of society. Finlands approach has been successful. For me, there is no amount of money I can be paid to not help people. Which means, I can’t be bought.
      Currently, I’ll be with DPSS. Still serving my community. Cannot believe how hard it is to actually help people. I have an idea why, but that’s another story. Thank you! My life is to serve people. Paying it forward. Even though I have struggled.

    • @Comeon-no6jo
      @Comeon-no6jo Před měsícem

      @@Suzette_Lilyrose Bless your heart!!!
      The DPSS will be very blessed to have a human like you creating positive outcomes for children for families, and for LA County!!!!
      I understand what you were saying totally there is a lot of corruption !!!
      My passion is public safety from a young age and I see many individuals in public safety that truly do it for the benefits and pay!!! And on top of that there are some members of public safety that truly don’t have the best interest to serve the public!!!
      I wish I can go into detail, but I am not able TO!!!
      It doesn’t cost anything to be nice to someone, especially someone that is experiencing a challenging situation!!!!

    • @Suzette_Lilyrose
      @Suzette_Lilyrose Před měsícem

      @@Comeon-no6jo thank you. Not easy to speak freely. Yes, some just do it for the pay and benefits, yet lack genuine empathy. Some don’t have any educational qualifications. Not saying a person needs education. All anyone really needs, is a heart. From my view, once money is transactional, it becomes less valuable. Use things and not people because the opposite never works. In my personal life, I grew up with this and that, so when I meet people. I meet them where they are. Not with what they have.
      THANK YOU, for your service 🕊️

  • @kindredmalise6633
    @kindredmalise6633 Před 3 měsíci +16

    This is free advertising for a job?

  • @B_Man_13
    @B_Man_13 Před 3 měsíci +6

    Low-staff 911 dispatchers and low-staff cops, Gascon not being a real DA. This is why criminals love committing crimes in LA county. It’s a real life GTA 5 session.

  • @db8646
    @db8646 Před 3 měsíci +22

    Failure of DA and proposition 47.

  • @reysh5653
    @reysh5653 Před 3 měsíci +3

    This is just one simple example of dozens of vacancies in other LA city departments.

  • @laurab4570
    @laurab4570 Před 2 měsíci +1

    PSR? They are first responders and should be respected as such.

  • @pricetagcitrus
    @pricetagcitrus Před 3 měsíci +11

    maybe you should pay them a living wage?

    • @Laniece4u2
      @Laniece4u2 Před 3 měsíci +4

      PSR’s make 6 figures. They are paid well. It’s just a very stressful job and requires a serious commitment. Rotating hours. All that calling off work won’t be tolerated. I work with many people who were once PSR’s, they decided on another city career that does not require you to turn over your life

    • @jonathandpg6115
      @jonathandpg6115 Před měsícem

      @@Laniece4u2 They definately do not start out at that rate….they might top out there……

    • @Laniece4u2
      @Laniece4u2 Před měsícem

      @@jonathandpg6115 i definitely never said they do. But depending on their shift and bilingual pay they can.. PSR’s make good money just like CSR’s who work for a certain City dept. They can make 100k way before their last steps. Are you a PSR?

  • @Harvey_Dent
    @Harvey_Dent Před 3 měsíci +1

    Dispatchers dont pay that much in Cali to care about people.

  • @Comeon-no6jo
    @Comeon-no6jo Před 2 měsíci +3

    We also need to provide our 911 angel dispatchers a minimum of $40 an hour. With a beautiful pension. They are part of public safety, and they are not treated as such!!!! Without our 911 angel dispatchers R. City will not be able to dispatch police fire medical !!!!
    let’s not treat 911 LA city angel dispatchers like second class responders they are first class responders and they deserve first class PAY 💰 Benefits 🥇🥇🥇🥇🥇✅✅✅✅🥇🥇🥇🥇

    • @BelindaMorris-ww4yg
      @BelindaMorris-ww4yg Před měsícem +3

      I strongly agree. They should be paid more for all they do

    • @Comeon-no6jo
      @Comeon-no6jo Před měsícem +1

      @@BelindaMorris-ww4yg 🙏✅🙏🥇

  • @bobbyflores220
    @bobbyflores220 Před 3 měsíci +14

    AI will take care of that..

    • @blub8924
      @blub8924 Před 3 měsíci +4

      AI: "Sorry, I didn't get that, would you please repeat?"

    • @Native722
      @Native722 Před 3 měsíci +2

      Said the same, AI will get better over time

    • @user-gk5ty8sj4i
      @user-gk5ty8sj4i Před 3 měsíci

      with ai we really just have to get the id aspect of things really down well.
      from there we could make next generation voting systems, dispatching, air control, etc
      otherwise there would be an abundance of people misusing the systems

    • @marydenton5475
      @marydenton5475 Před 3 měsíci +1

      Ai won't be able to discern the machine gun cussing nor the callers 4 way conversation during a drunk domestic that usually occurs during those incidents.

    • @marydenton5475
      @marydenton5475 Před 2 měsíci

      @@Native722 oh no doubt, but speaking as a former 911 dispatcher retired with almost 25 years of experience, it will never have the soul, compassion & empathy necessary to comprehend what is required to help others.
      Dispatch, my pov, is a calling!

  • @2wheel_freedom
    @2wheel_freedom Před 3 měsíci +4

    911 whats your emergency ? We NEeD MoRe 911 DiSpaTcHeRs !!!
    PSR looks over several unoccupied cubicles , Is that you Capt. Ray ?

  • @SummerlinRealtor
    @SummerlinRealtor Před 3 měsíci +8

    The LAPD has always had a shortage of police officers and PSR’s even when I worked there 30+ years ago. Things never change due to politics and horrible chain of command/command staff. It’s always the same complaints. The only positive thing is they created new dispatch centers through out the city finally rather than in the basement of city hall like it used to be. It’s a very hard job and I gotta give it up to those that hang in there!

  • @jaad9848
    @jaad9848 Před měsícem +1

    Can you rent a 1 bd apartment with 33% of the post tax wages for the job? The starting salary is 58k which after taxes is about 29k which if I divide by 12 and take 33% is $800 a month? Any 1 bd apartments available in LA for $800? A studio.
    How about 50% your take home thats about 1.2k a month and 50% means you will have trouble saving for retirement ect. Any 1 Bd in LA for 1.2k?

  • @MrDeadbweast
    @MrDeadbweast Před 3 měsíci +12

    They should hire all the migrants that are coming in

    • @illevarslendetyrann
      @illevarslendetyrann Před 3 měsíci +1

      Yes, I'll do this job no problem 🙏🏼

    • @ricardopolanco9477
      @ricardopolanco9477 Před 3 měsíci

      😂 Español press 3

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci +2

      If they can do the job I'd welcome them. There are a lot of jobs that Americans have decided are "beneath them." A lot of those jobs are important. If migrants are willing and able to do the job, get em a headset and I'll train them.

  • @lih-fk8by
    @lih-fk8by Před 3 měsíci +15

    This sounds like a job for AI

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci

      well thats years away - we need people *now.* Not in the 3, 4, 5, or 10 years its going to take to make a viable dispatching ai.

  • @oeao2841
    @oeao2841 Před 3 měsíci +1

    The hours are nuts...12 hours? what's wrong with 8 hours?

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci +1

      12? We work 16s at my center.
      As for whats wrong with 8s? Nothing - if you have the staffing to cover 8 hour shifts. Thats where the issue is.
      Additionally, a lot of us prefer 12s and that extra day off. Ideally I'd love to move to 4 10s. But again. With staffing levels so low, those shifts are not possible for most centers.

    • @alicia90061
      @alicia90061 Před 3 měsíci +1

      They only have 8 hr and 10 hr shifts. The only time you'll work 12 is with overtime included.

  • @lasoundwaves
    @lasoundwaves Před 3 měsíci

    Thanks but I already got snatched by another company!

  • @waleedawanvlogs8539
    @waleedawanvlogs8539 Před 3 měsíci

    I would like to become one 911 responders and help others

  • @aznfriedrice415
    @aznfriedrice415 Před 3 měsíci

    LA now got Oakland Problems.

  • @ricardopolanco9477
    @ricardopolanco9477 Před 3 měsíci +1

    How can this be when you get pay 💰 good hmm 🤔

  • @jameshoffa7085
    @jameshoffa7085 Před 3 měsíci +3

    More like an overabundance of crime.

  • @dustywilson5461
    @dustywilson5461 Před 3 měsíci

    Provide a campus of dorms for them to live in for dirt cheap (or free) yet still pay them desirable wages, and there will be far applicants than you need - the next day.

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci

      The military already does that and they cant get recruits either.

  • @SkinnyBenny22-fv3xi
    @SkinnyBenny22-fv3xi Před 3 měsíci

    There system is falling apart no military no prison guards now this no dispatcher

  • @judgedreddhd
    @judgedreddhd Před 3 měsíci +4

    Maybe it's because you can make more at McDonald's now. See what happens when you mess with the market?

    • @iloled2924
      @iloled2924 Před 3 měsíci +1

      These socialist ignoramuses never learn. They have zero understanding of how to spur the creation of wealth and prosperity in a society. Zero understanding of business, entrepreneurship, and risk taking. All they know how to do is misallocate taxpayer dollars and pass regulations to please activist groups, who are also economic ignoramuses.

  • @Laniece4u2
    @Laniece4u2 Před 3 měsíci +3

    I made it all the way to orientation years ago and decided not to go through with it. My mother was an RTO for years before she became a police officer.. she loved it. RTO’s communicated with the officers only.

    • @jeffreyb8770
      @jeffreyb8770 Před 3 měsíci

      What turned you off? $36k/yr jobs are hard to come by.

    • @Laniece4u2
      @Laniece4u2 Před 3 měsíci

      @@jeffreyb8770 rotating shifts, the micro managing effect, (which I get) it’s almost like you’re a cop. Great money, benefits but I realize it would be taxing. I in turn took a job at DPSS the welfare office for the County as an eligibility worker for 10 years.. STRESSFUL as hell..I left and went to the City

    • @Laniece4u2
      @Laniece4u2 Před 3 měsíci

      @@jeffreyb8770 60-100k for 911 operators. PSR I, II, and III

    • @AgentLazarus
      @AgentLazarus Před měsícem

      Wrong.

  • @swordofallah1129
    @swordofallah1129 Před 3 měsíci

    If u could work from home I would do it.

  • @Tallacus
    @Tallacus Před 3 měsíci

    Give it to an AI, if a call needs a paramedic give it to a human. Like the dispatcher usually does.

  • @lightclawshadowmarsch8167
    @lightclawshadowmarsch8167 Před 3 měsíci +1

    But artificial intelligence was supposed to replace them

  • @sgvproductionz2979
    @sgvproductionz2979 Před 3 měsíci +3

    LA just hires who they want to hire.

  • @Native722
    @Native722 Před 3 měsíci +2

    AI

  • @oscarcobio7127
    @oscarcobio7127 Před 3 měsíci

    911 can u please hold . Music 🎼 next for 20 m 😅

  • @ipeemilk2011
    @ipeemilk2011 Před 3 měsíci

    it looks like this is a job for AI?

  • @elow19921
    @elow19921 Před 3 měsíci +1

    Hire ex felons who changed their life

    • @sgvproductionz2979
      @sgvproductionz2979 Před 3 měsíci +2

      Homeboy industries will fill in those jobs.

    • @elow19921
      @elow19921 Před 3 měsíci

      @@sgvproductionz2979 definitely would

  • @thedystopianrenaissanceclips
    @thedystopianrenaissanceclips Před 3 měsíci +1

    Dispatchers probably got tired of people calling in saying, "Help, I'm in LA!!! Please get me outta here...!!!"

  • @eugene3560
    @eugene3560 Před 3 měsíci +3

    Why don't they sub it out to India. Do they really need to be located at the station.

    • @SummerlinRealtor
      @SummerlinRealtor Před 3 měsíci

      Great idea!

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci +1

      ​@@SummerlinRealtorsure...
      If you like simple solutions to complicated problems.

  • @OhnoJamz
    @OhnoJamz Před 3 měsíci

    America is failing in this generation because in my generation we had basic medical training in middle school and in high school you have to pass the class too . They taught CPR and the Heimlick maneuver a long with a lot of normal medical emergency procedures that can be used at home but now in days they don’t teach that anymore you have to take a class to get a authentication that you completed the course in order to apply for a 911 dispatch but back in the 90s 80s 70s you only needed a high school diploma and you just took a test to see if you would pass the test . If you look at the requirements of what they need to make you qualify on your resume is all big degrees like background in nurse or criminal justice , psychology .. the list goes on so you really think people with that type of degree is going to apply as a 911 dispatcher they rather go do their degree job .

  • @user-nx8oc8jc1f
    @user-nx8oc8jc1f Před 3 měsíci

    911 who dis?

  • @kikeruiz539
    @kikeruiz539 Před 3 měsíci

    AI can fix it

  • @tobiasmanuelitoe9145
    @tobiasmanuelitoe9145 Před 3 měsíci

    taylor swifts fault

  • @user-xs7zn6ov5k
    @user-xs7zn6ov5k Před 3 měsíci +1

    Should of hired me when they had the chance! Now I do drugs and eat fast food.

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci +1

      With that mentality?
      You dont make it past otj training. Especially not in a big city like LA..

    • @user-xs7zn6ov5k
      @user-xs7zn6ov5k Před 3 měsíci

      @@user-gm4kv2my4u my dreams and aspirations died when my application was denied.

  • @stansmith4871
    @stansmith4871 Před 3 měsíci +2

    They aint gonna do anything. Who cares it's LA

  • @mistakuuda_
    @mistakuuda_ Před 3 měsíci

    They are making excuses now because i know people looking for jobs and can't find any at the moment

    • @addamurillo9883
      @addamurillo9883 Před 3 měsíci +1

      Apply for the position. They are really hurting for new personnel.

    • @user-gm4kv2my4u
      @user-gm4kv2my4u Před 3 měsíci +1

      And yet we have very few if any applicants. We cant even get a decent amount of people for pre hire orientation - the only requirement for that is literally just to sign up online. We have shortages in ems and police too. I question how hard your friends are looking.

    • @mistakuuda_
      @mistakuuda_ Před 3 měsíci

      @@user-gm4kv2my4u well I'm looking but I'm not gonna jump into q job that does not pay more than where I work at because then I might as well stay with my company

  • @sarahbaartmansrevenge
    @sarahbaartmansrevenge Před 3 měsíci

    get up, uh get get get down …911 a joke in your town!

  • @YorkieMom65
    @YorkieMom65 Před 3 měsíci +1

    Maybe if they didn't require you to be in Scientology's pocket they'd have more people apply.

  • @taxidermycat
    @taxidermycat Před 3 měsíci

    It’s a gimmick. This is old news.

  • @alexisdirks3378
    @alexisdirks3378 Před 3 měsíci

    I would apply but they usually prefer bilingual meaning Spanish. So good luck Everyone

    • @ysl23addidasq
      @ysl23addidasq Před 3 měsíci

      I know same but I’m not bilingual !

  • @dan8910100
    @dan8910100 Před 3 měsíci +1

    just get rid of the 911 system.

  • @edmorse3529
    @edmorse3529 Před 3 měsíci

    Maybe if the damn mayors were to start enforcing the law.
    Enforce the law!!
    Start arresting people that break the law!!