Lovesac Review | Is Lovesac Sactional Worth it? | Why I'm Returning my Sactional Sofa
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- čas přidán 3. 07. 2024
- Hey everyone! Thanks for stopping by my channel. In this video I'm going to covering my Lovesac Sactional sofa experience and why I ended up returning my Sactional couch. I briefly discuss what the Lovesac Sactional is, my buying / purchase experience, and then share my thoughts on the Sactional sofa and why it didn't work out for me.
Please note: This is my personal opinion and experience. Not everyone may have the same experience or level of expectations. I just wanted to share my thoughts on what is definitely an investment purchase.
I hope this can give some insight for anyone who is considering investing in a Lovesac Sactional couch.
ALSO, I’m super awkward with a bunch of head turning to look at my notes and out of nervous habit. SORRY ABOUT IT.
Timestamps
0:30 What a Sactional is / how I chose this product
1:35 Purchase experience / cost
3:37 Shipping & setup / assembly
4:50 Why I'm returning overview
6:02 Return reason #1
8:45 Return reason #2
10:01 Return reason #3
11:03 Return reason #4
12:44 Return process
13:22 Conclusion
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💜 I make lifestyle videos about home decor, DIY projects, and organization. If that's your cup of tea, please subscribe!
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lovesac lovesac sactional lovesac sactional review lovesac review lovesac sofa lovesac sofa review lovesac couch lovesac couch review is lovesac worth it modular sofa review modular couch system modular couch review modular sofa lovesac modular furniture reviews lovesac modular couch lovesac sactionals why im returning my lovesac sactionals review is lovesac sactional worth it
A COUPLE OF FOLLOW UP NOTES: If you are watching this video because you are trying to decide if you want to invest in a Sacational, please keep in mind this is ONE negative experience out of MANY positive ones. The Sactional wasn't a good fit for my lifestyle, but that doesn't mean it won't be a good fit for yours. If you KNOW a modular type of sofa is what you want and you have a higher budget to work with, then it may be a good investment for you. What it all comes down to is your lifestyle and cost vs product experience. As far as the covers go, many sales reps recommended the plush velvet ones saying they are the most durable and easy to clean. Please just keep that in mind. 💜
Miss Annie
Guaranteeable, Reconfigurable, Maintainable, Changeable, Sustainable, Upgradable, Loveable, End of Life able!!!!
@@_TrueAnavrin_ Glad it's worked out for you!! 💗
Yep, padded velvet. Good looking, pet hair doesn’t stick, cats can’t really get a satisfying scratch grip, so they ignore it.
Thank you for the video, at 2:44 I cannot believe how sloppy it looks. I have been considering it. I'm older, on a fixed income, suffer from lupus and basically I'm home quite a bit so furniture for me gets used, because most often I have to rest on the couch. And let's face it when I'm home comfort is everything ☺️ anyhow, with that said serious if you have found Furniture but you're happy with. If so I would love to hear what brand and how it's holding up. I2m five-foot-eight, I'm not a fat ass, I'm average weight smiling emoji but as I said I like to lay around and get comfortable f anybody out there has any tips or advice please send them my way. Have a beautiful day ❤️
@@ritawashere5787 Glad I could help! & Thank you for watching 💜 The Sactional isn't a bad couch, it just isn't for everyone. I think most people are looking for a happy medium between comfort and aesthetic - and unfortunately I had a really hard time finding something that had both. The new couch I ended up with is a Chesterfield from Pottery Barn, which is definitely better looking than it is comfortable. Good luck on your search! It is exhausting!
That price is a kick in the SAC.
Nice!!
Make it a double
HAHAHAH
k
It is lifetime guaranteed..
Thanks for your honest review. I really appreciate it. I was about to buy one after I saw a commercial online, but I did not feel comfortable buying it. I saw your video and it has been super helpful. thanks a lot.
I got my Lovesac back in 2011 and many years later it still holds up. Back then there was this insane deal for 4 sides, 2 base chocolate velvet for $1200. Then again, it must's been a younger company. It has gone through many apartment changes and we are planning to upgrade. Definitely it sounds like you may have had a bad store experience. I just went to my local Lovesac recently and my husband and I had WAY MORE knowledge than the salesperson.
I recommend to anyone please go to the store, try it out, do your research, and make an informed decision.
I respect you for taking accountability for allowing yourself to be swept away in the thrill of the moment when purchasing this sofa. Four years later, I'm finding your video after pricing out a sactional on their website and being blown away by the cost! For me, spending $4,000 and up for a modular sectional is not an option, so my search will end after I finish writing this comment. However, I applaud you for your honesty and transparency. You saved a lot of people a lot of time, money, and potential anguish!
I never really leave feedback on anything on You tube, but the fact that we have had a total opposite experience with ours I had to. We absolutely LOVE our Sactionals. I research the crap out of anything I buy so I was well schooled in the item. Costco was having a LOVESAC weekend and we looked at it live. We spent a lot of $$$, don't get me wrong it was a crazy amount, but we had to donate a couch that we spent 3500.00 that basically fell apart in a year. We bought the 8-10 package, with the deep cushions backs. Costco also threw in about "retail" 2000.00 worth of blankets,pillow, cup holders, city Sacs, and tables. We have 2 Great Danes and 1 Lab, we all love the couch. It is so well built and we change it around all the time. The fabric, we got the plush velvet, we have not had any issues at all. We have had 2 bad spills on it and took the covers off and washed them and came out brand new. We have had our Sactionals for 6 months and it gets abused everyday and still looks brand new. We change the couch around every few weeks when we want to try something new. We have had no one issue, out couch lays flat and is built like a brick-house. DO I wish it was cheaper, yes, but can see this couch lasting many years. Sorry for your bad experience.
Glad it worked out for you! I know there are a lot of people who definitely consider it a great purchase. 💙
Hi! I was curious if you paid retail on the sactional and got all the accessories for free or was there a discount on the couch itself?
Michael Szwed which stuffing did you choose?
@@MissAnnieB no not at all these prices are absolute trash!!!
Amasome you git it at Costco cause it was the cheapest value there. But my area hasn't had them at Costco but my mom told me she got hers at Costco. I love mine too.
Excellent review very informative. We were thinking about purchasing a sectional from love sack. I saw the commercial for it but knew nothing about them. Your review helped a lot! Thank you
Pricey but will last through my lifetime. I am only commenting here because I own one. Most comfortable couch I have sat on by far.
How long you had yours and how often you use it ?
Great review, very informative, lots of details on this review, thank you. I just bought a stock and before I bought anymore I wanted to find out more about the company. And now I’m wondering why in the hell did I bye that stock. Anyhoots, thanks again you’re a great reviewer and keep doing reviews for other things you rock.
Thank you -- yes very helpful! I had gone back and forth with investing in a Lovesac sectional, but every time I filled up my cart online something would make me go back and look through the gallery, and, yes, some of those sectionals looked "slouchy" -- requiring the pillow fluffy thing you have mentioned. I, also, thought that would be just too much to have to do at the cost of my cart. I have suffered through with couches, in the past, that constantly looked slouchy and required constant fluffing. I am not furnishing a forever/retirement home. I just wanted something aesthetic pleasing to my eyes and worn well (washable covers, replaceable parts, easy to reconfigure). I went with something far less expensive, but in the back of my mind there was still that "what if I had gone with the Lovesac sectional.....?" Again, thank you. I am at rest.
Worth the price point. I have had a sactional for over two years, I weigh over 300 pounds and I am really rough on my furniture. The price point is due to quality. It has held up like a dream. No wiggle. You pay for what you get. I have friends who bought elsewhere, big regrets. Love it!
I’m a bigger guy also I kill couches lol
Which fill did you get?
Thanks. I'm also over 300 and my main concern is just finding something that will hold up
I have been interested in this product for some time. I liked your review because it offered visual examples and details. You seemed to have covered a comprehensive list of issues. Thank you!
Annette Conroy Glad to give some perspective! Thank you for watching 💕
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
Great review! This is such an amazing resource for those of us that are thinking about buying one. Not just your honest feedback but also the comments. Sometimes I really love CZcams!
I was in the furniture business for years and I can tell you that an average quality sectional costs about 3k and will last apx 5-7 years with normal family/pet/kids wear. I have looked at these sectionals and though they are not cheap, they are worth the cost considering the lifetime warranty. In the long run, it is cheaper.
I can definitely understand that - the lifetime guarantee is pretty awesome!
@Anyta JP Exactly! About 3k & still looks decent 5-7yrs max. So the 'lifetime guarantee' on this lovesac.. what do they just keep replacing it? Bc i just dont see that foam holding its shape, pillow fill staying plush, mdf holding up, i could go on.. js *it IS an Awesome concept, i just don't think the price lines up with product, esp having to buy everything separately 😏
Might want to read the fine print on the warranty. It's not a blanket warranty, excessive wear is not covered.
I believe the Lovesac warranty says that "hard" parts have a life time warranty. Cushions, fabric, etc. warranty varies with the product selected from 3 to 5 years. FWIW, My experience is that all loose cushion sofas at some point end up being sloppy and slouchy looking. I see the ability to rotate cushions to different locations to distribute the wear and the ability to replace covers at a some point a big plus for the Sactional.
@@Justin.Hawkins right normal wear and tear it will look like your standard 800 dollar sectional in a decade...and you'll be tired of it
Thanks for sharing, loved the “magic couch “ comment. Made me laugh, definitely make me want to slow down on jumping right in. Probably a good idea on and costly purchase. Great review!
Thank you for sharing your experience. I was thinking about purchasing the Lovesac.
Thank you so much for a very informative and well presented review. We were considering looking at these. You saved us a tremendous amount of time and effort!
With 4 kids (ages 10-17), we chose the Sactional Sofa for many reasons. Being able to keep the same sofa and change the fabrics was one. Another was the construction. Another reason was due to the ease of changing the sofa around to suit our immediate needs…. Now as for shallow vs deep setup…. It’s all in how you articulate the base. The sofa bases can either be configured so you have a longer setup (not my preference), or a nice deep relaxing lounge experience. Knowing this prior to purchasing it was something that won me over. But mainly, my main purchase reason was because we went through 2-3 sofas that never stood up to the toddlers beating the crap out of them. Getting the sactional sofa from LoveSac was by far our greatest comfort investment for a piece of furniture because it’s the #1 piece of furniture that has lasted over all others. It’s still kicking and we plan on expanding it this summer by doubling the size (plus an extra base/side or two). Just as a sidenote, as per the building/quality of this type of furniture. Lovesac constructed the sectional sofa with real wood as opposed to a lot of other furniture that is literally slashed in half as far as pricing is concerned because the competitors or what some might consider to be competitors are really not because they use particleboard and pressed wood. Sectional sofa is constructed with real wood. The durability (and lifetime warranty in the construction) in this couch is unlike any other I have ever seen because I’m 180 lbs and I can stand all around the couch and it won’t sink or sag. If you’re looking for long term, the cost of 2-3 sofa sets is nothing compared to the singular price for a set to suit one’s family. As the saying goes, “you get what you pay for.”
I love your honest review! Thank you for sharing ☺️
Thank you for this comment. I kept thinking her reasons for returning the furniture were shallow and demanding. 1. There’s no such thing as a magic couch. 2. Obviously she didn’t order enough of the bases to level her sac appropriately. I’ve just started researching the product, but already I love it.
I'm sofa shopping cause what I bought from Ashley furniture didn't last and I don't have children. I paid $1,400. for it. Research on the love.sac is important cause I'm tired of buying sofas. Thank you for your comment. I'll visit the store before I buy. Hand's on approach.
@@anellawriteswouldn't that be the sale's people's fault? I'm sure they told her the pieces to get. Anyway, I don't think she's picky at all. I like my sofa to look neat. A big thing for me is not having to fluff cushions every time we use it. So, that's valid, and something she thought she researched. In addition, the fabric she got was recommended and on display, so why would it pill? I bought a Radley sofa from Macy's. My husband is 6' 3", and I'm 5' 4", and after going everywhere from Pottery Barn to Ethan Allen, it was the only sofa that was comfortable and fit both of us nicely. We got the gray chenille 4 years ago, and everyone thinks it's new. I never have to fluff it... Some say it's firm, but it's perfect for us. We paid $900. We just built a new house, and though I really thought about a different style sofa, we have been so impressed with everything about this sofa that we are ordering 2 more in a velvet fabric. The day I pay $4-10,000 for a sofa I have to put together will never come, lol.
@@dorisboyercummings4984try Macy's Radley... We've had it for over 4 years in gray chenille and we just ordered two more in a sand velvet for our new home we just built. It still looks brand new after almost 5 years, and they have sectionals as well. It is there best seller. It's under $1000 almost all the time, and I swear it's a lost leader. Someone was helping move my sofa to get something that had gone under it, and they couldn't believe how heavy it was. Every single cushion can be flipped for wear, although there is no wear at all. The cushions are former, so they hold their shape, but we find them very comfy when lounging. We sat on a lot sofas before we found this, and truly we loved it before we even know the price.
@@anellawrites Idid you get it? I just received mine. We have a very small living room so the deep seat were too overwhelming for us. Also I am not using the back cushions on mine I bought regular throw pillows and now I have a comfortable sofa . I also got the standard fill.
This is exactly why reviews are amazing !
So glad I was able to help sir!
Very helpful honest and you did a great job! So many concerns I have about any sofa purchase, you addressed so well. Thank you for helping me with my decision. I hope your return was completed successfully and without further delay.
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
I'm I the only one wishing you knew that it is called a sectional not sactional. But hey whatever
Thank you for your honest and thorough review. My wife and I are looking for a couch to fit in our first cabin (302 ft²). We will be going to the nearest city in a few weeks to visit the lovesac store and look at the sectionals. We are not sold on them yet but have always wanted a lovesac since we were both in our teens when they first came out.
My wife loves to sit with her legs curled up and to snuggle so deep cushions are a must for us. We will just have to check them out in person to get a better visual and feel for them to see if they fit our needs. Your review gave us both a lot to think about and look for when we go to the store. I greatly appreciate it.
I am the one designing the interior layout of our cabin to finish building it out. So I am very mindful of space needs and functionality along with the aesthetic look we both have discussed wanting.
Thank you soo much! You have just saved me a lot of headaches because I was just in the lovesac store today and I picked out the 5 and 5 lovesac with the lovesac foam with the same exact covers that you picked and I was gonna go tomorrow and purchase it but i am definitely not now after watching your review! You are the best and you saved me a lot of heartache!
I'm glad my info could be helpful! But I do just want to note - even though I wouldn't recommend that particular cover (especially if you have kids or pets), the sactional could still very well be a good fit for you if you know you want to utilize a modular type of sofa and have the budget for it- it just wasn't a good fit for my particular lifestyle. Everyone I talked to before making my purchase (I didn't listen obviously) recommended the velvet style covers. 💙
That answers my questions, thanks for the honest review.
Awesome video. I was seriously thinking of buying this. Your review saved me 6000 dollars. Thank you
Thank for your honest opinion. So many videos out there are set up to just show how to assemble and that’s all. I’m a firm believer that nothing is perfect and there’s pros and cons to everything. However, when the pros outweigh the cons that you agree with it’s well worth a buy if the cons Outweigh the pros then obviously you need to really think about why are going to buy or not buy something. Your review is one of the only ones on the Internet that I could find that has a real outlook on things. People who work hard want to spend their money on some thing that will really be great don’t have extra money to throw away so you’re providing a great service to our community. Thank you.
Yay I'm glad I could help! You think EXACTLY how I do when making a big purchase! A lot of people here are calling me out saying I was too poor and shouldn't have bought the couch, which was not the case - I just expect amazing quality with an astronomically high price tag! 😆
Just looked at this store yesterday. Very informative video. Love the way you said everything. If wasn't negative, you were just stating your experience. This helps me so much since now I have an idea of what to look out for and any problems that may arise for me. Awesome job!
Thank you so much! I'm so glad I was able to help and you got precisely the message I was going for. 💗
I am so thankful to you for making this video! I saw this couch on Instagram and was seconds away from purchasing.
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
Thank you for well-informed review....it has definitely changed my mind on purchasing the sectionals from Lovelace.
LOL @ the shim. I went into the store and asked for more boots and they gave me them for free. You do not need to shim legs.
Thanks for taking the time to make this video. No doubt you have just saved me a lot of time and trouble. From reading a few comments from satisfied customers I think this is a good fit for New York apartment dwellers type who are making the bug bucks but space is a big commodity and moving is easier. I live in the country on a fixed retirement.
Glad I could help out! I agree - it's not a fit for every lifestyle. Good luck! 👏
Thank you for review!! literally almost bought tonight
Thanks for being real! Good stuff
We've been considering one of these.
1. Thanks for the objective review.
2. People are still reading your review after 2 years!
3. You don't have to qualify/apologize for your experience.
4. Cool t-shirt.
Thank you for your honest review! I've been considering the Lovesac Sactional Couch for a while, and the stealth tech surround sound feature has me intrigued. Your insights about the potential concerns are valuable, and I appreciate your transparency. The showroom experience was fantastic, but the lint balls, saggy mess, and customer service issues are definitely things to consider. Those three thing specifically would drive me out of my mind. Your review has been a big help in my decision-making process as well as everyone else who has commented. They took me out of a state of impulsive buying. I might still explore the 90-day trial, but for now, I'm looking into other options. Thanks again for sharing your thoughts! 🙏🏼
If any future reviewers have input regarding the stealth tech audio.. I would like to know your experiences. I got pretty caught up in the immersion in the showroom. Does the feature disturb neighbors. The stealth tech gets pretty loud.
This was by far one of the best reviews of a product (from your perspective) I've read. Thanks so much for your time :)
Thank you, very helpful.. love your honest review and experience with the Lovesac..
This review was extremely helpful. Thank you for your honesty. It is pricey for what the problems are.
I agree with you, if I'm paying in excess of 3K I wouldn't expect the issues that you encounter, thanks for the review.
Thank you for making this video! It was very helpful for me. My husband really wants to buy a sectional, and I have been concerned about every issue you addressed.
Thank you for the review! Very helpful!
Thanks for detail review, It is very helpful.
Thanks for the honest review, and your pinned comment to put it into perspective. We are on the hunt for a sofa, and you're right, it's not fun! Can I ask what you ended up getting?
Miss Annie: thanks so much for your honest review. You were spot on with every question/issue that my husband & I had. I'm now subscribed to your channel (something good, thanks to LOVESAC...LoL) 😁
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
I honestly agree with you on the price however I think you should have contacted a different store. My store rep told me about me deep back pillows and suggested I wait and see how feel and they would honor my original sale discount(free covers) if I wanted to get them later. They also told me about the fluffing with the Lovesoft. They also told me about the poly linen peeling. I did have the same problem with the seats not lining up however I called the sales rep and I set it up wrong and that’s why it messed up. I got a shoe map and it’s all perfect now. I did brake a base moving and they sent me a new one in a week. I’ve sent both my parents and 2 of my friend and only one of us had a bad experience and it was moms fault but the store still worked with her. I’m sorry you had such a bad experience. I hope your happier with your new couch.
I subscribed due to your very down to earth reaction to an expensive product.. And Thank You, it helped my decision.
Thank you!! Glad I could help! 💚
glad i saw this video before buying , life saver !!!!!
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
Just looked at one of these products last week. You did a great job on this video. Definitely changed my mind... Thanks!
Glad my info could be of help! Just keep in mind, I don't think it's a bad product - it just comes down to if it makes sense for your lifestyle and budget. 💚
I recently purchased a Lovesac sactional and love it! I had first seen them almost 7 years ago in a mall in Delaware and I had to have one.. I purchased a house and said why not! We love it so far! Life time warranty on hard parts and 3 year on soft, how can you beat that? If you move and need a bigger couch you buy another seat and sides.. you're down sizing? Sell a seat and side or store them inside of eachother and in the basement! Painting the livingroom and it doesn't match? Buy new covers! I think this sofa adapts to any lifestyle flawlessly.. we cant fit it 3 length wise so we did it 3 deep with a chase lounge! Cut the length from 117inch to 98! (Our last couch was 96inch without any chase.. so we love it!) We also stuck with the square arms and not the rounded arms. Definitely didn't do your homework. Sorry you didnt like it
this is like a year later but anyway, my family has had a sactional for 5-6 years now, and it’s been so convenient for us. our home flooded a few years ago and the couch covers we had weren’t being sold anymore, so we just washed them. the pieces were easy to move upstairs and the ones we didn’t move, we replaced. we have movie nights every once in a while and we can reshape the couch which is nice. if we don’t want a big couch in the living room we can just move pieces upstairs and make a loveseat there. it’s really convenient for us and comfortable too
Thank you so very much for sharing your experience. I knew it sounded too good to be true.
I'm looking at a lovesac to replace my 1998 built lazyboy sectional (i've owned it the whole time). I have super high expectations at this price point. Just the fabric concern alone is driving me nuts as the fabric on my lazyboy is still in such good shape absolutely no tears and only limited fading. Thanks for posting this review - very helpful!
Glad I could help! Good luck! 👏
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
Thank you for your review !! It was very helpful. Thank you for taking the time !!
Glad I could help! Thank you for watching and good luck with your sofa search! 💙
Thank you so much for sharing your experience.
Yes, Miss Annie you helped a lot.
Thank you for sharing this review!!!!
This is such a helpful video, thank you for taking the time to do this! Similar to your experience, my fiancé and I were swept away by the salespeople and the idea of this couch...I think we'll take more time to really consider it now. Thanks!
Yes, it's hard not to succumb! 😂 Glad this could help somewhat! 💙
Thank you for posting. I appreciate your honest review. Looks very labor intensive. A family with kids needs less work. Having to work at replacing the cover does it for me, no thanks esp. at their prices.
This company is also huge into sustainability. So you are paying also for recycled and sustainable product to the max. Like as I have researched this company, this is a HUGE HUGE focus they have in their packaging, in their product etc. Great review! Such helpful information.
PERFECT REVIEW!!
I just don’t understand why it cost so much if I have to put in so much manual labor to put it together. Stuff like that annoys me a lot.
You can pay for assembly and white glove service
...so you're annoyed at the entire concept of this couch? lol. The whole point is that you can take it apart and put it together again in different configurations.
Agreed. Price tag is too high. But it's high *because* of what annoys you.
insomgineer I promise you’re going to be okay by my being annoyed. Also, I was talking about the initial labor it takes putting the couch together, not the configurations.
@@Loveamandapatrice You're still missing the point!! COMPLETELY!!!!
ExposedRoot I honestly don’t care. I understand the concept and purpose. I am just annoyed by the process and THATS OKAY. If you’re not annoyed, great.
The deep seating pillow(small) wasn’t an option when I placed my order with the configuration setup that way. 2 standard and 1 deep seating for L configuration. Once I added my order, it just came with standard pillows. I had to cancel my order and literally had to send a picture of the setup shown to match it and correct my order. It also notes during the build process that all pillows are not shown and you will be getting them. Good information on this video and was able to correct my order before they shipped all the wrong stuff. Thank you
thank you for the video...We have been contemplating getting one for quite a while but you just went through everything we feared would be an issue with these.
You should get a flexsteel sectional. They last for freaking 20 years I swear by them
I agree 100% this product is not for tall people lol I'm 6'3" wife is 5'9" no head rest unless I slouch or lay down. And yes the continuous fluffing was annoying! We didn't fluf for a week to see what it would look like... Looked like Play-Doh all in all it really wasn't worth the price it got sent back. Love your review i hope lots of people see it before they purchase this product.
I really appreciate this review!
So0o0o glad I could help!!! 🙃👌💜
Incredibly helpful review. Thank you.
So glad I could help! :)
So grateful for the review. It helped me decide it's not worth the money..... Thanks
Thank you was about to purchase one of these things and saw this video.
Check out the ilounge from crate and barrel. Deep seating and durable. 2 dogs and a toddler, over 7 years old and still looks brand new.
Hi just wondering is yours configured in the deep seating arrangement? Would you say it's more comfortable than the standard seating?
This vid definitely took a turn! Thx for the honesty!
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
Thank you for the clear explanation on why you dislike your purchase. I understand the deep seating versus standard seating option. I have to conclude the standard seating dimensions are for those who prefer to sit with both feet on the floor. I assume you didn't want to test your preferred sitting posture in the showroom. The shoe design and pillow plumping are not a deal breaker for me. I am concerned about the fabric selection as I despise pilling and have chronic dog hair in my home.
thanks for the review. it sure helped me
Thanks for your review. I was thinking about buying these for the built-in surround hidden in the furnitureI've
Me too....but I changed my mind. That's the only reason I wanted this sofa 😂
Great informative video! This saved me a trip to LoveSac. These issues would have driven me nuts.
I have been trying to talk myself out of buying this product for a while, and your video addressed some concerns that I had. It actually convinced me to buy (I know, wierd.) Thank you for stating your height, and mentioning the deep side vs standard, for us short people it is good to hear why you gave it a negative mark.
Only question: #4 stated as fabric, which fabric did you choose? The linen? I was looking at the corded velvet, wondering if you had any thought on that?
Glad I could help! That's why I made this video! 💙😁 I believe my fabric was Poly-Linen and I know the color was definitely called Seashell. So everything I had read and what the sales people told me, is that the best fabrics are the velvet ones - so I would definitely say that would be your safest bet. I just know velvet can be a magnet for pet hair. Good luck and I hope you love your Sac!! 💙
Same! The regular seating fits my 5’2” PERFECTLY I sat on one today and I’m highly considering the purchase. I can never find a couch that my legs will touch the floor while seating and this one was like a dream!
Hi! It's been 5 years :-) Are you still happy with your LoveSac? Honestly the things she mentioned really don't sound like a big deal, except the fabric issue - and we want leather anyway.
My wife and I looked at these and will be approaching around $8,000 on a corner sectional, angled 90 corner and a big Sac for an rea by the fireplace. At least I am educated now thanks to you. I appreciate the video.
Thank you! Very informative.
We have a Big One in our living room and I have a Pillow Sac in my room, I’ve never seen their sactional in real life but it seems like in my opinion, being able to rearrange it makes it worth the price and all of the other problems with it
Miss Annie I wanted to complement you for your excellent review. You gave us the good the bad . I was very impressed that you explained everything you did to try find that was wrong for what the cost is of everything. I wold like to ask I you would to tell me anything Om is
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Thank you for sharing your story. I was looking at getting a lovesac couch and didn't really think of most the things you said in the video.
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
I bought a sactional and yes it was a terrible experience setting it up. My finger hurt so bad putting the covers on that I damaged one of my nails by the constant pulling. I've changed the arrangement of the cough several times and now I have extra pieces that I paid for that are not being used. I am pretty happy with the product itself except for when you make a chase. The cushion on top does not line up with bottom piece. It hangs over the front of it about an inch or two that's because its up against the other cushion on the couch area and the base it pushed up so tightly to the base on the couch, the cushion is pushed forward by the other cushion on the cough.
I thought I was going to DIE when we were setting ours up - so much manual labor! 😂 Yeah, there are definitely a handful of flaws that need to be addressed with having various configurations for them to switch around seamlessly. I think the idea of the product is great, it just needs to be a flawless execution considering the price.
Appreciate the review.
Also, appreciate the Blind Guardian t-shirt.
\m/
THANK YOU❗ Thank you❕Me and the wife were about to invest 6 grand into one of these (we have 6 kids). So greatful you saved us that money with this review. The commercials made it look so simple and kid friendly..
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
So... what couch did you end up going with?
Thank you for this. I am on the fence about this and with 6 kids, two huskies, and two cats I am worried about it. I know I want a modular sofa but I also do not have a ton of extra money on something that I am not 100 percent satisfied with. I will continue to look at more reviews.
I have the same issue with ours
Living Through Chaos have you looked into Home Reserve?
Thanks so much for this review. I was ready to dive in and get one. We did try it out at Costco and didn’t really love it because of the shallow seating, but thought we could do the deep seating format, however, the uneven leg issue from the chaise is a big thumbs down for me.
I've had my sactional since 2016 and literally never had this problem. When you set your bases up they almost click into the wooden squares. Idk I have a feeling there's weren't clicked in or something making the couch part higher than the chaise. Also if it were truly uneven you can just put a wood square under the chaise and problem solved. We usually have extra squares depending on how we configure the sofa so if that were the case just pop the extra under. We love our lovesac and and I think the content creator had big time buyers remorse. I will say going with the padded velvet covers is the way to go as they are the most durable option lovesac sells. Our original covers are still on and look new with a German shepherd and 1 year old.
If this couch is in your budget its 100% worth it. I have friends who bought raymour or ashleys couches who now a couple years later are having to buy all over again. Do that 2-3 times and you just bought your lovesac that lasts YEARS.
You're supposed to put one of the wooden shoes on every leg, even if it doesn't connect to another piece. That would have prevented it being uneven.
I appreciate this review. I was considering one of these mainly because I need something I can get down a narrow set of stairs with sharp turns. They look well made. I wanted to even get the stealth tech, which is another 2.5k added on. But, when you mentioned the constant fluffing, that bugged me. I already have a sofa that requires that and I swore I’d never get another one that needs it. I’ll still go to our local mall and check them out, but the maintenance is a big minus in my book.
I think the fluffing is only if you buy the soft sac. Meaning the soft cushions. We got all standard and 1-2 soft cushion set. The other 6 are standard. You can mix. Keep doing the research. 🥰 along with the fabric!
@@taniahill6524 I already broke down and bought one with the standard fluff and love it.
So me and my wife have wanted one of these couches for close to 10 years. We bought a lovesac bean bag about 15 years ago and it was a excellent purchase but it was just a pain to move and fluff all the time. Overall we were happy with it but we ended up giving it to my niece. About 4 years ago we looked into these sactionals pretty seriously and i just couldn't justify the price and we went with a cheaper couch. It was a huge mistake and ended up being junk and once again looked into the sactionals. We finally just pulled the trigger on black friday. 30% off plus 5% off for military discount and the set up we bought was still 6k. I honestly think any couch over 4k is just insane. It was a very hard pill to swallow.
We have had it for a couple days now. I thought set up was easy just a little time consuming. It was nice having it delivered to our doorstep and honestly i liked how easy it was moving it into the house. Its much easier than moving a full size couch through doors and one person can move any piece of it around pretty easy which is huge in my opinion. These couches are expensive but they are very good quality. Its all high quality plywood construction and its an extremely solid couch. We got the standard fill and i honestly dont see it losing form anytime soon and we went with velvet covers and they also seem like high quality. We did the standard seating but the couch is in the shape of a U and we have a ottoman in the center. I think its plenty comfortable so far.
Is it worth the price? We haven't had it long so its really hard to answer. I would say probably not but everything is overpriced now so what are you gonna do. What I do think is awesome though is being able to take it apart and clean it completely. You can also build it however you want obviously and add on if you want. With kids and pets you really cant beat it, also being able to replace anything if it gets ruined is huge. Its a high quality couch probably overpriced a little bit but you get what you pay for. Whatever you do decide on i recommend doing alot of research and dont go cheap. There is alot of cheap furniture out there. Its either go cheap and get a few years out of a couch or go with good quality and get something that will actually last. I have no doubt that the lovesac sactional will be at least a 10 year couch for us. Dont buy junk you will pay more in the long run like we did. I think she made the right choice returning it though if she wasn't happy with it though. You're paying alot of money and you should be happy with it. So far we are happy and if it doesn't fall apart like our other couch then i think we did alright.
Annie, Thank you for the helpful video. I noted in the overview picture of your couch that the seat cushion showed indentation where you sit. What type of seat cushion fill did you buy? We are looking at the firmest version. Considering buying but have had a previous nightmare with our current couch from Pottery Barn which is falling apart after 2 years. Very unsatisfied. (fabric fading/pilling, frame creaking and arm broke down and cushions always look horrible). Don't want to repeat with this couch.
Make sure you don't just go off of her review and look at others. I have one and I love it and don't have any of the issues she has and a lot of the issues she had can be corrected with the right LoveSac Sactional hardware and fabric that she didn't maybe know they had. She was also supposed to put a shoe on every base and she didn't. That's why it's uneven. You either use shoes on all the bases or no shoes at all. I was told that at the store.
Research on any product is time consuming. Miss Annie thanks pleasant review. Gonna use money to buy 1998 Lincoln Town Car Cartier. Yeah it's a beast but comfortable. Like sitting on lazy boy driving down road. And couple of times home after work was getting out then said "lemme rest for a moment," well what a good nap. Too bad can't get this kinda car seating inside house. Kool Channel!
This kind of sofa is meant to be cushy and comfy which is why the fluffing goes with it. A ribbed fabric like you got is high durability but of course would catch fuzz so a smooth fabric is the better option for you. A multicolor fabric is also better for that than a cream sofa which in any fabric will show any fuzz that gets on it esp if you are into wearing black clothing. I'd never heard of this sofa til I saw it on FB today and thought I'd check into it, but it seems a lot like the cloud sofa, which is so popular and also has the fluff thing needed. I didn't hear anything in your vid that actually detailed anything wrong with the sofa though or with the quality of it, just more preference things. I regular good quality sofa with foam cushions would probably be better for you.
I absolutely love my LoveSac Sactional I to use them in only the deep configurations because that is much more comfortable! I don't know what you're talkin about by losing half your configurations every configuration can be done in deep as well you might need one deep side in order to get them in those configurations though which they sell at the same price as the regular size side !!! as far as needing a separate cover for the back pillows for use in the deep configuration that's not true at all. If you fluff your pillows right they all fit just nicely in the deep configuration!
In terms of fabric and covers I went with fur and leather which I think is the smarter option because you don't have any of the pilling or sticking issues
Thank you for this. I love the idea of this couch due to the customization, but the price!? The price is absolutely ridiculous, especially with the cons you mentioned. Nah, I just shopped for a similar couch and found a really nice one at Bob's Discount Furniture for 1/3 the price.
Love this video because it speaks the honest truth and the only there on love sac. I own a love sac for about 2 years now. My in laws gifted us for a house warming gift and they were the one to recommend it to us when we were only looking at the ashley furnitures at first. This is uncomfortable and so damn not worth the price at all what so ever TRUST ME! i am very grateful that my inlaws gifted us such an expensive gift. BUT now i feel like i am stuck with it for a lifetime whether we like it or not. It suckkkkmsssssss
Just curious what you found uncomfortable about it? Did you get a weird fabric? I have the chocolate velvet and it's so soft and I don't find the sactional uncomfortable at all.
What did you end up buying as the replacement for Lovesac
I never thought it would be so pricey...thank you for this..I see this was 4 years ago..I would like to know how it got resolved ...looking forward to your update
Great video!
So very helpful! Thank you!
So glad I could help :)
@@MissAnnieB Yes and you saved me about $9K and a lot of aggravation. So grateful to you.
@@Leipuanani so glad I could help!! 💕
Although I found this review honest (from Miss Annie’s perspective, at least), it seems to me that a lot of people think the price of this furniture is outrageously astronomical and therefore hold it to a ridiculous standard.
Do I think Sactionals are affordable and easy on the average person’s budget? NO.
Do I think Sactionals could be a reasonable investment and that they could provide value to a family/home that exceeds the price tag? YES.
Most of us have spent our lives buying economical/cheap furniture because: 1) It is what we could afford at the time, 2) We have children/pets and/or a messy partner, 3) We know we are going to want to rearrange and change the room and its decor.
Because Sactional pieces can be moved and the covers changed completely, there is value in the versatility.
Because the covers can be removed and cleaned, there is value from the protection of any ‘oops’ moments from the more feral members of the family.
If Sactionals truly have a lifetime guarantee and a customer finds them comfortable and supportive, then I feel the cost is an investment that pays off in the long run.
On a side note…I purchased a leather sectional ON SALE from Bassett Furniture for $3000 about 4 years ago. (Original price was over $12,000. 🤢)
That sectional was perfect for me and my doggies at the time and it is well made.
Now, I wish I could change the living room but there is literally no other option for the placement of the sectional, and the 1 dog I have left has mangled the leather arms with her nails due to dementia and her freak-outs.
Now, obviously, my situation will not apply to everyone else’s circumstances. I just wanted to say that I sure wish I could at least fix the arms on my couch, even if I can never have the option to move it around for a new look.
Easy fix. Once you remove the fabric cover you’ll see the cover which holds down the foam… it’s as simple as cutting it out and replacing the damaged foam/fabric. If I can find the video showing how to do the repair, I’ll post it here for you!
Yes I think people (me included) are not use to paying that much for sofas & in turn assume they should be perfect...in her defense it was probably the highest price she had ever imagine couch could be 🤷🏾♀️
Totally agree. They can be pricey, but that price did not seem overly pricey for a sectional. I have seven seats in my setup.
Great review
To see the commercials you really get hooked on buying a couch/ sactional. It looks low maintenace easy to set up and clean. I had an idea that it would be pricey but looking at your sactional it doesnt convince me. First your back pillows dont line up even the pipping doesnt line up. It should look neat and seamless. One of the advices I took was from Brian Gluckstein.He said everything should line up, the back material should also be even. He is amazing on what to look for when buying a sofa. Hope you found your dream sectional/ sofa.