(L032) Basic Negotiation Concepts

Negotiating skills are important for public health leaders. Public health leaders are well-positioned to facilitate negotiations regarding important health and wellness issues.
LEARNING OBJECTIVES:
- Understand the definition of negotiation
- Review the four basic negotiation strategies
- Review the five stages of the negotiation process
- Understand WATNA, BATNA, WAP and ZOPA and their role in negotiations
- Review how bargaining, discussion and clarification lead to an agreement
REGISTER FOR THIS CLASS AND GET MORE:
www.train.org/ND/course/1086602
- Test your comprehension with a quiz
- Earn 1.0 Certified in Public Health Continuing Education (CPHCE) credit
- Order a Certificate of Completion
COURSE PROVIDER:
The North Dakota Public Health Training Network (NDPHTN) provides practical, practice-based training in core competencies for the public health workforce around the world. Learn more at www.ndphtn.com
INSTRUCTOR:
Dr. Terry Dwelle is the former North Dakota State Health Officer and the current President and Educational Director of North Dakota Public Health Training Network (NDPHTN). He has over 40 years of clinical and public health experience in the United States, Eastern Europe, Latin and South America, and Central and East Africa.
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