EcoFlow Delta pro product review, watch this before buying

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  • čas přidán 26. 10. 2023
  • In this video I give an honest review of this the EcoFlow delta Pro and the delta pro smart battery. EcoFlow has not compensated me in anyway.
    I have since purchased a whole house set up from signaturesolar.com/?ref=MsXWm... and have been very pleased with the customer service thus far. Once I receive the solar kit I will post a video of the install so please subscribe to the channel to see how that process goes!
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Komentáře • 131

  • @tlteal
    @tlteal Před 8 měsíci +9

    Thank you for your super honest candid review. I, too, have 3 DP's + 3 EB's and also have the home panel coming. So far I've been happy and didn't have the issues you describe with the app (both on IOS + Android) but respect the fact that you did --- very unfortunate. Same with the percentage issues. Looking forward to hearing more about your experience as time goes on.

    • @portercreek
      @portercreek  Před 8 měsíci +5

      Given the issues I had, I ended up returning mine. The smoking was the straw that broke the camels back. My father in law has the DP and 2 EBs and his stay at fairly constant levels of charge.

    • @tlteal
      @tlteal Před 7 měsíci

      possible you just got bad units to begin with? @@portercreek

  • @johntate5284
    @johntate5284 Před 7 měsíci +5

    Thanks for this review! I was considering two of the Delta Pro's for a similar purpose but think i will look at other options now. Really glad your video popped up. Thanks!

    • @portercreek
      @portercreek  Před 7 měsíci +1

      Thanks for watching!

    • @pstoneking3418
      @pstoneking3418 Před měsícem

      When using 2 Delta Pros with the hub all front panel recepticals are disabled & AC power is routed to the 2 120 volt recepticals & 240 volt receptical on the hub. Can only be charged from DC when using the hub. Here's someone that found a work around using an AC to DC converter.
      czcams.com/video/1Z9W4GH7xBM/video.html&si=SA1Eo6epWZBIBNT0

  • @thewatchertube
    @thewatchertube Před 3 měsíci +3

    Thank you 🙏. Having the same issues over and over.

  • @dboucher26
    @dboucher26 Před 8 měsíci +6

    I have 2 sets of delta pros and 2 sets of delta maxes and thankfully I haven’t had any of the issues you’re having. I’ve had the maxes for 2 years and the pros for a year and a half now and they’re still going strong.

    • @portercreek
      @portercreek  Před 7 měsíci +3

      My father in law has a pro and 2 smart batteries and he hasn’t had any issues with his. They seem like they are great units if you get good ones. Their customer service is lacking though. It would be nice if they have more solar input and they would charge when they are being used like they advertised.

    • @dboucher26
      @dboucher26 Před 7 měsíci +2

      I agree, they need more solar input capacity. I have to sometimes get help with charging them from the grid, but only on sunny days when my on grid solar panel system is overproducing.

  • @CherokezPittman
    @CherokezPittman Před 6 měsíci

    Great video! Backup power is essential, especially when camping or spending quality time with family outdoors. Have you considered the Segway Portable PowerStation Cube Series? It's a versatile powerhouse with a massive capacity, quick recharging, and even waterproof technology. It could be a great addition to your outdoor gear! Happy camping!

    • @portercreek
      @portercreek  Před 6 měsíci

      It looks like the Segway is just a concept idea on kickstarter, I haven’t been able to find anywhere that you can purchase them.

  • @pcat5816
    @pcat5816 Před 5 měsíci +2

    I have 2 delta pros as well along with a smart battery. I have had several problems with mine too. I sent back one of mine for replacement because of overload error code 121 which left me dead in the water. Ecoflow sent me a new one in November 2023 which works fine for maybe a week and started the same issue all over again. Now im getting error code 022. The unit won't turn on unless it is hooked up to my solar. As soon as I unplug my solar it turns off. I have spent more time messing with them than using them. I just sent tech support an email about the issue. I would be more than happy to send them back for a credit and start over with another product! Good luck to all.

    • @portercreek
      @portercreek  Před 5 měsíci

      I am glad I sent mine back and took the refund!

  • @jasonhansen788
    @jasonhansen788 Před 7 měsíci +3

    I've paid for the same setup which had a similar problem, one of my EFD2's would go from 30% charge to 0% instantly. I had to send it back for repairs, it only took a week or two and now she's running properly.

    • @portercreek
      @portercreek  Před 7 měsíci +1

      It’s good to know they stand behind their products! It would be nice if they had a little better QC though…

  • @spiritcomics5709
    @spiritcomics5709 Před 7 měsíci +1

    Sorry to hear about all the trouble you guys are having hopefully you get all these issues resolved. Im thinking you could have built a really good diy system a much better system for the cost of all those ecoflows . But i understand you wanted simple plug and play. If i were you i would get that one ecoflow that was smoking out of your house asap i wouldn't trust it and id want a replacement no way i would keep a system that's been smoking obviously its overheating

    • @portercreek
      @portercreek  Před 7 měsíci

      I decided to punt due to all the issues. I ended up sending them back and now I am currently working on a diy install. I ended up buying my set up from signature solar.
      signaturesolar.com/?ref=MsXWmTeevL-_aL

  • @phantomrider2112
    @phantomrider2112 Před 7 měsíci +1

    I have a Delta Mini, a River 2, and a River 2 Pro. I've not only never had any problems linking them to the app, but they automatically synced themselves when I turned them on.
    I did have an issue with my Mini dropping down around 70% before charging. All I did was update the firmware. No problem since.

    • @portercreek
      @portercreek  Před 7 měsíci

      I did all the firmware updates with it but that did not seem to fix it.

  • @markjob6354
    @markjob6354 Před 7 měsíci +7

    I think your issues are related directly to two essential factors. 1. Internal hardware failure in at least one of your two DP's (One of your units began to emit smoke you wrote.) 2. Lack of proper firmware updates and operational setup. I have noticed many other folks have had issues with their Delta Pros early on after initial release of these units to market, but many of the bugs have been progressively worked out with firmware updates. You should always check to see that your solar gennys have the very latest firmware updates installed before trying to set them up and use them. One of EcoFlow's major failures has been with direct customer support and manufacturing products which could not be reset properly by the end user if they accidentally overloaded an input and blew internal fuses. Units have to be constantly shipped back and forth for servicing by EcoFlow, which probably costs them a great deal of money in shipping, and a great deal of inconvenience to the customer in wasted time and aggravation. I honestly am thinking you may have got at least one defective DP straight out of the box (??). I found my EcoFlow River 600 MAX to work great, but at the same time I have to say these products very unforgiving if you accidentally do something wrong. I had a firmware update suddenly begin because my cell phone happened to be close to my River 600 and started a firmware update just at the point I was plugging in my Solar connection at the same time ! This situation resulted in a totally screwed up unit and a long shipping nightmare to get my River 600 MAX back and fourth for repairs ! I got a refurbished unit back from EcoFlow, but then I screwed mine up once again because I accidentally connected a 12 Volt DC tire inflator pump to the car interface on my EcoFlow River and the electric pump actually drew more amperage than what my EcoFlow could supply and it blew a fuse. However that fuse is internal, there's no external breaker on the unit I can press to reset the circuit, and all fuses on EcoFlow products thus far seem to be internal (??). There's no way for the end user to reset this kind of failure. May I suggest EcoFlow needs to make all of their fused circuits either externally refuseable by the user, or use external relays to be able automatically reset key circuits if they overload ? I'm sorry to learn of your difficulties. These are very expensive solar generators and external battery technologies.

    • @portercreek
      @portercreek  Před 7 měsíci +2

      The first thing I did was did all the firmware updates on the units so they were up to date.
      I agree about the fuses, all the circuits should be fused on the unit and they should be external fuses. I am guessing something isn’t fused and that is why mine started smoking.

    • @markjob6354
      @markjob6354 Před 7 měsíci +1

      @@portercreek If there's smoke, then there's overheating. If something gets too hot with these kinds of technology, then you often get a run away reaction of some sort. With heat in any electrical circuit comes resistance, and with resistance comes more heat, and on it goes until failure. The Delta Pro's have been the single most successful product EcoFlow has brought out thus far with many thousands sold world wide.

  • @-19510
    @-19510 Před 7 měsíci +1

    Sorry to hear all the problems. I've had my tow pro's now for about a month and I've had none of the issues you speak of. I only use solar panels to charge the system. I installed a Micro-Air Easy start on my ac, which allows you to run the house ac by reducing the onrush current from 77 to 23 amps. I've run everything in my house, even the dryer that pulled 6kw. I just received my two new smart batteries to add to the system. I don't normally use a cell phone and I was able to connect fairly easy to the app. I haven't seen any other videos of people having these issues, but many of the features you're trying to use, I haven't.

    • @portercreek
      @portercreek  Před 7 měsíci

      I haven’t seen any other videos of people with issues but a lot of videos the people who did the videos received their units for free so I am sure that skewed their opinion. My father in law had some of the same issues as well.

  • @avpr1c
    @avpr1c Před 5 měsíci

    I really want to adopt an all-in-one system, but it's issues like this that keep me away. I've never had any problems with my DIY setup. If i do, i just replace one of the components. The Honda EU2000 on natural gas is the backup. Thanks for being transparent with the issues

    • @portercreek
      @portercreek  Před 4 měsíci +2

      I got an Oupes mega 3 a few weeks ago and have been pretty impressed with it so far. Cost wise it is the cheapest all in one unit when comparing price per kw. It has held up for the past few weeks with no issues so I got an extra battery coming, hopefully I will receive it within a few days. My plan is to continually expand the system over time. I did a review on it in a more recent video and I also did a side by side comparison to the delta pro as well in a different video.

    • @avpr1c
      @avpr1c Před 4 měsíci +1

      @@portercreek Just watched the other video comparing EcoFlow and Oupes. Never heard of the Oupes but looks promising. Thanks for the recommendation. If anything goes wrong with that one, pls let us know. Subscribed!

  • @hardtruth2039
    @hardtruth2039 Před 7 měsíci +3

    EF is having issues with the firmware and reflecting the “real” state of charge. I have the same setup as you plus 2 smart gens and the smart home panel.
    While I was testing mine I noticed the imbalance between the units.
    Here’s what I did.
    Disconnect unit from ac and dc input.
    Turn unit off.
    Do a battery BMS reset by pressing and holding the power button for 20 seconds.
    Turn units off and let them sit over night.
    Next turn unit on and add loads and completely kill all batteries.
    Once dead plug in the ac and let the units completely charge.
    I like to charge at 300w which silent. Fans don’t come on until you go to 400w or higher.
    Once I did that all units were showing 100%.
    I expect this will need to be done when ever the state of charge gets out of wack or until they can fix the firmware.

    • @portercreek
      @portercreek  Před 7 měsíci +1

      How did you get your spare batteries down to 0%? Mine only got done to about 10-15% when the pro hit 0%

    • @hardtruth2039
      @hardtruth2039 Před 2 měsíci +1

      @@portercreekI haven’t had that issue yet. Firmware is still a mess.

  • @latymz
    @latymz Před 5 měsíci +1

    I’ve seen and heard a lot of the same issues with the Ecoflow brand. I own 2 River Pro’s with the extra batteries. I wanted to test the waters before going all in. I haven’t had many issues but I don’t use them much. I decided to go with different brands when I purchased larger units. Shame really, they make very innovative products.

    • @portercreek
      @portercreek  Před 5 měsíci

      Which other brand power unit did you go with? We just got an oupes mega 3 and have been impressed so far! They don’t have as many features on the app but it does everything I need it to do! Here is a video I did on it!
      czcams.com/video/Xs1PL34ctuc/video.htmlsi=0wVAt-HhegbucLbv

    • @latymz
      @latymz Před 5 měsíci

      @@portercreek I went with a combination of
      Bluetti
      Zendure
      Zero Point Energy Titan (my favorite)
      Oukitel
      Energizer
      Duracell
      and actually had to return the Duracell and Bluetti for replacements after almost a yr. Because they stoped charging. The Duracell was my fault but they replaced it anyway. It’s the least capable but I keep it because of its 12 volt capacity and the fact it uses regular old lead batteries. I wouldn’t put my eggs in any one basket. I do get old repurposed batteries to extend the capacity of all my generators. Cheaper to buy and less tech to fail.

  • @pstoneking3418
    @pstoneking3418 Před měsícem

    Once it started to smoke, it needed to be removed from your system and sent back for a replacement. Anytime any electronic equipment emits smoke, damage has occurred in the device. Even if it still seems to function, it's still damaged to some extent and requires repair or replacement.

  • @mikyahl8749
    @mikyahl8749 Před 8 měsíci +3

    I'm having the same problem. Mine quit logging 10 days at 100% Charge. They all started showing 9 days @ 100% charge after performing the fully drain and fully charge procedure per EchoFlow's suggestion to calibrate the batteries and syncing them. Echo-flow is beginning to show their true colors I believe.

    • @portercreek
      @portercreek  Před 8 měsíci

      Yeah

    • @HighrSelf
      @HighrSelf Před 7 měsíci

      I thought the same thing.
      One of mine said 10 days @100% charge and the other was 9 days @100%.
      I called Ecoflow and they had me do a timed drawdown discharge. I checked each one (separately) using a 1500w heater and was surprised to find that they were within about 10 minutes of each other when they hit 0%.
      Not sure what's going on but that display indicator is just for reference only. I bet only people having both units are noticing it.

    • @portercreek
      @portercreek  Před 7 měsíci

      @@HighrSelf the bigger issue though is that the smart batteries are not staying at the same level as the delta pro that they are connected to

  • @ThePatriotPirate
    @ThePatriotPirate Před 6 měsíci

    On my delta2 I can keep it plugged in charging while I have the AC plugged into other things and having those run off the unit. I’ll test on the delta pro today to see if mine doesn’t work while plugged into the wall

    • @portercreek
      @portercreek  Před 6 měsíci

      Mine worked while plugged into 120 but not while plugged into a 240v charging plug

    • @ThePatriotPirate
      @ThePatriotPirate Před 6 měsíci

      @@portercreekwow that’s not good. With batteries this size, 240 is the way to go with charging

  • @lawrencekieta2846
    @lawrencekieta2846 Před 7 měsíci +2

    I was excited to get my Delta Pro last week. I charged it and put a 22 watt load on it overnight. It failed with codes 001, 077, and the battery failure icon, and won't boot up. I've shipped it back for a refund. It took customer service 3 & 1/2 days to respond to the issue. I think I'm, going pay more for Victron and get the reliability. Maybe I just had bad luck with Eco Flow? But I need better assurance that when the grid fails, the system will work!

    • @portercreek
      @portercreek  Před 7 měsíci

      That was my thought too, having problems right out of the gate didn’t boost my confidence that it’d work when I would need it. Ours went back too, we ended up buying a complete off-grid/grid-tie set up so we won’t need the grid but will have it connected as our back up.

    • @victorm.aboytes9519
      @victorm.aboytes9519 Před 2 měsíci +1

      There is a setting on the app where you can limit the maximum charge, 50, 60, 100%.
      Another sets the lower limit before it runs totally dead.10 to 15% will save you from sending it back to reset.
      ONE THING THEY COULD DO:
      In my opinion, they could access the problem unit "remotely" connecting and upgrading the "software" if that a valid solution to reset those codes.
      It could save them shipping and customer continues to enjoy their power unit again!

  • @insaynbcr
    @insaynbcr Před 7 měsíci +3

    This is a tough one to listen to. So sorry you are experiencing so many issues right out of the gate.
    I have two Delta 2 units, and one Delta 2 Smart Extra battery. All work like champs out of the box, as does the app. In fact, I've owned one of the Delta 2 units for a year now, and just recently added the second Delta 2 and Smart Extra battery this past month. When I fired up the new Delta 2 with the Smart Extra battery, they connected to my app pretty much on their own.
    Have you tried running the app from a different phone or tablet? Just thinking maybe there is an issue with whatever device you have it currently installed on. Then once you have it working on a different device, see if there is any softwary updates for your units waiting to be installed.
    Hoping the best for your system and getting it functioning correctly. 😊

    • @portercreek
      @portercreek  Před 7 měsíci +2

      I ended up cutting my losses with them and returned them, wasn’t worth the headache and some of the features customer service told me they had, they actually didn’t have which were kinda key features which I was buying them for…

    • @insaynbcr
      @insaynbcr Před 7 měsíci

      @@portercreek Sorry to hear that. Looking forward to seeing what you go with.

  • @ThePatriotPirate
    @ThePatriotPirate Před 6 měsíci

    I ended up buying mine at Costco just cause I didn’t want to deal with shipping them back I just wanted to roll them into a store and go here take them back if I had issues. It does sound like a big issue there’s no external fuses

    • @portercreek
      @portercreek  Před 6 měsíci

      Costco is great about returns for online purchases! This is part of the reason we bought them from Costco too

  • @brucey5585
    @brucey5585 Před 6 měsíci

    I was thinking about ecoflow but i wanted to be able to fix my own unit. So i decide to go the do it yourseld route and maybe get 1 delta pro later for moving power around.

    • @portercreek
      @portercreek  Před 6 měsíci

      I ended up returning all of it and going with a diy set up as well!

    • @MikePizzolatt
      @MikePizzolatt Před 5 měsíci

      May I ask, what DIY set up did you go with and how much this this ecoflow system set you back? thanks for an honest review. I'm too was looking at the eocflow but I'm very hesitant now.@@portercreek

    • @portercreek
      @portercreek  Před 5 měsíci +1

      This ecoflow system was $12,500 without any solar panels. Below is a link to a similar system that I installed. I did a different brand panel because they fit better in my space and I did almost double the panels. It costs twice as much but I got way more bang for my buck and I am glad I went this route instead, well worth it. For me, the ecoflow would have taken 12-15 years to pay for itself, this system should pay for itself in 7-8 years.
      @@MikePizzolatt

    • @portercreek
      @portercreek  Před 5 měsíci +1

      I forgot to include the link!
      signaturesolar.com/complete-hybrid-solar-kit-eg4-powerpro-ess-12-kw-ac-output-up-to-45-kwh-battery-backup-kit-e0007/?ref=MsXWmTeevL-_aL

    • @portercreek
      @portercreek  Před 5 měsíci +1

      Here is a link to the video of the install czcams.com/video/wMueq2QS_U0/video.html

  • @stevenlilly
    @stevenlilly Před 5 měsíci

    I belive you said you wanted to charge with 240v plugged in to the unit, that will disable the output.. Just a whole lot of stuff happening here that is cause for concern.. How are you tied in to provide power to appliances? I suggest unplugging the ac power going in to them and trying to use them to eliminate some potential issues...

    • @portercreek
      @portercreek  Před 5 měsíci

      The one time it started smoking nothing was hooked up to it

  • @glennclark4097
    @glennclark4097 Před měsícem +1

    You made a brief comment saying, maybe there's a firmware update I don't know. Do you think maybe you should have started with that?!

    • @portercreek
      @portercreek  Před měsícem

      I believe when I made that comment I was referring to a fix that could be made if they wrote it in the firmware and came out with an update for it. The units were up to date, that is one of the first things I did.

    • @glennclark4097
      @glennclark4097 Před měsícem

      I get you, I guess what it comes down to is, no matter how good a product or product line is, you'll inevitably find a lemon or two. I've had the same products with great results and none of what you're experiencing so your situation is most unfortunate and sorry you've been left with such a bad taste in your mouth.

  • @pstoneking3418
    @pstoneking3418 Před měsícem

    When using the hub to get 240 volts these units aren't even designed to charge from AC just DC. And all front panel 120 volt recepticals are disabled leaving just the two on the hub available. Plus the 240 volt, 7200W receptical.

  • @junkvista61
    @junkvista61 Před 7 měsíci +1

    Well, the good reviews, mostly if not all, are some form paid advertisement. Mine works so far as their book said but they have couple "miner" issues, It's currently plugged into an electrical outlet and give power to some appliances, I would like to program it so it charges at off-peak hours (from 9PM to 4PM next day) and does not charge during on-peak hours (from 4PM to 9PM). Is there a way to do this other than manually unplugging the Ecoflow Delta Pro? I tried to use Automation on the app and did not see a way to do this. The reason is power consume at off peak hours gets bill at $0.146/kwh and at on-peak hours gets bill at $0.263/kwh. I would save almost $0.12 for each kwh, but the hassle of plug and unplug it manually. Decades ago we can program our VCR to record TV programs and watch those recorded later. The Ecoflow Delta Pro does not have that feature and technical/customer service don't have answer for that, may be software update later. Bummer.

    • @portercreek
      @portercreek  Před 7 měsíci +1

      You should be able to do it through the automation on the app but I was never able to get it to work either. I would just plug the delta pro into one of these smart plugs amzn.to/3QoyZpg and then schedule it to turn on at 9 and off at 4. I have several of these smart switches and they work really well. Nice thing is, you will be able to control it from anywhere.

    • @portercreek
      @portercreek  Před 7 měsíci

      Where are you located that your electric rates are $0.263?? I was annoyed when mine went from .0115 to 0.155 this summer, thankfully they are back down to .125 right now…

    • @junkvista61
      @junkvista61 Před 7 měsíci

      @@portercreek Hi, I live in San Dieo, yes they charge 2 rates as I explain earlier.

    • @junkvista61
      @junkvista61 Před 7 měsíci

      @@portercreek Thanks, I got a simple/cheap $5 switched timer plug from Walmart, It does the job but Ecoflow should has it built in.

  • @ThePatriotPirate
    @ThePatriotPirate Před 6 měsíci

    How do I charge it with 240? I only see a 120 charging port on the back

    • @portercreek
      @portercreek  Před 6 měsíci

      You have to buy the 240v cord. There should be a link in the description. This is what EcoFlow customer support recommended.

  • @mikyahl8749
    @mikyahl8749 Před 8 měsíci

    Makes me wonder if we have received remanufactured products as new.

    • @portercreek
      @portercreek  Před 8 měsíci

      I think their problem is that they are growing too fast and quality is slipping. They were a nobody just a couple years ago. IT’s unfortunate that they are having these issues, maybe they will get them figured out…

    • @phantomrider2112
      @phantomrider2112 Před 7 měsíci +1

      I've bought refurbished units from Ecoflow. Mine all work like new.

  • @timcat1004
    @timcat1004 Před měsícem

    Mine bricked itself last night. 7 months old. No 120 output. Stuck on 50 HZ error 105 and error 119.

  • @hardymichael533
    @hardymichael533 Před 7 měsíci +2

    Great idea Eco flow delta pro ultra check out online 👍

    • @portercreek
      @portercreek  Před 7 měsíci +2

      I saw the specs on the ultra, they look like they are going to be a big upgrade from the pros!

    • @hardymichael533
      @hardymichael533 Před 7 měsíci +3

      @@portercreek great to get one 👍 and power whole house 90 (KWH) Off the grid or house back up

  • @goodoz9942
    @goodoz9942 Před 8 měsíci +1

    Are you sure you don't just have a shunt issue? A shunt is just a meter on the negative side of the battery that measures watthours in and watthours out. I've found (on many different solar/generator stations) that the shunts on these units sucks. The shunt "controls" nothing...energy only passes through...in and out. The battery bank BMS is the controller. So, if your shunt shows "77%" but your battery is still charging, your shunt is just not reading properly (that's why manufacturers tell people to run the unit down to zero and fully charge..."reset" the shunt...this usually doesn't fix the issue). It wouldn't [necessarily] mean your batts are not charging up to full snuff. A crappy shunt is a bit of a pain in understanding where you are on charge but does not indicate your batts aren't charging to full capacity.

    • @goodoz9942
      @goodoz9942 Před 8 měsíci

      Also, on all of my Victron shunts, I have a setting where I can "reset" the shunt to 100% charge. This is a useful feature as your batteries degrade over time. None of these units (including the Delta Pro) have that setting/feature. It's just one more reason to indicate that the shunt on the Pro just simply sucks. If the charging "revolving circle" stops revolving and your shunt only shows 77%, you are probably at 100%. Just my opinion.

    • @portercreek
      @portercreek  Před 8 měsíci

      Thanks for sharing!

  • @Withlovefrominterent
    @Withlovefrominterent Před 6 měsíci

    This is disappointed to watch. Sucks you have had so many issues. I just ordered a single DP and EB along with the smart generator and some solar panels during the Christmas sale. I was thinking about building it out more with another DP and all that to hook it up to the house to deal with outages (currently going through a big one up in Maine), but maybe that's not such a good idea after all. I have other uses for the single unit in mind so it won't go to waste. Maybe I will pick up the Delta Pro Ultra that's coming out in another few weeks and the smart home panel 2, and try tying that into the main house for backup power.

    • @portercreek
      @portercreek  Před 6 měsíci +1

      If you don’t need it to be portable, it is much cheaper to build your own system or buy a kit. Check out my most recent video of the solar build we just installed.

  • @devinmadison8312
    @devinmadison8312 Před 5 měsíci

    you have to have all the power stations fully charged before combining them

  • @paulfindley1850
    @paulfindley1850 Před 4 měsíci

    AC Input is not compatible with double voltage hub. I don't know why EcoFlow doesn't make that obvious in their info.

  • @Vargur1981
    @Vargur1981 Před 7 měsíci

    My 2 Delta Pro's work okay. Must be manufacturers defects with your units.

  • @Bmeri3
    @Bmeri3 Před 7 měsíci

    If you were told you can AC recharge and draw power at the same time, that is incorrect. You can only charge from a DC source and draw AC power at the same time.

    • @portercreek
      @portercreek  Před 7 měsíci +1

      This is incorrect, both mine and my father in laws charged with 120 AC while drawing from AC, the issue was when we charged with 240 AC, this would shut the AC output off

  • @sergiojimenez6164
    @sergiojimenez6164 Před 7 měsíci

    wow! EcoFlow should pay you as you find the solution that they don't have.

  • @pstoneking3418
    @pstoneking3418 Před měsícem

    You were told wrong by tech support. When using the hub you can only charge from DC.

  • @kevinlauzon7665
    @kevinlauzon7665 Před 7 měsíci +5

    I am sorry to hear this as you have most definitely been MISINFORMED by whoever you spoke with at EcoFlow.
    A Delta Pro ( DP) CANNOT be charged via AC power while it is connected to a Double Voltage Hub (DVH)
    For 2 DP's to have their batteries charged WHILE 2 DPs are connected to a DVH which is supplying 240 volts of output, the only way other than using TWO EcoFlow Smart Generators charging DPs with DC power via XT150 cable or using solar panels is to use 2 Switched Mode Power Supplies (SMPS) connected to the DPs solar input port.
    Keep in mind there are power losses with using SMPS as each of mine require 1,875 watts of AC to output 1,600 watts of DC into the DP but the benefit is that my DP's can output their full capacity of 3,600 watts rather than the reduced 1,800 watts which is limited by the "pass through" mode that occurs when a DP is connected to an AC source.
    If your DP + 2 EBs are NOT connected to the DVH, when attempting to charge your DP, the DP goes into "pass through mode".
    This means all the loads from are being powered by the whatever you are trying to use to charge your DP. (the Grid or Gas generator?)
    In "pass through mode", your DP's output capacity is decreased from 3,600 watts to 1,800 watt MAXIMUM to power the loads PLUS charge the DP.
    So if your loads are 500 watts, and you have the AC charge speed set to 1,800 watts in the EF App, the DP will trip as you are trying to draw 2,300 watts which exceeds the DP's pass through limit of 1,800 watts.
    If the loads are 500 watts as an example, the max you can set the AC charge speed in the EF App is 1,300 watts. (500. watts + 1,300 watts = 1,800 watts) but I would NOT recommend setting it this close to the limit.
    Link to my current set up here:
    facebook.com/groups/deltaprolaunch/permalink/1388987988234719/
    Links to my current solar set up here:
    facebook.com/groups/deltaprolaunch/permalink/1386646698468848/
    facebook.com/groups/deltaprolaunch/permalink/1514477195685797/
    I am NOT an EF employee. I just have the same set up and I also went through numerous growing pains to learn this system.
    Personally speaking, I have had numerous issues.
    I have returned 3 Delta Pro's, one Extra Battery, one Wave 2 and two Smart Generators.
    One of my Delta Pro’s, EF actually sent it to back China to examine it more closely.
    With 5 of the 7 returns, I actually received the replacement product BEFORE I even sent back ANY of the defective products but EF as since changed their policy because some people did NOT send their units back after EF sent them the the replacement products.
    Sometimes by merely posting a question about an issue, one of the EF members, moderators or Admins on the EcoFlow DELTA Series Official Group FB Page will initiate action by tagging one of the admins.
    Each and every time I have sent a DM to one of the EF admins, they have PROMPTLY addressed and RESOLVED my issues without fail.
    Notwithstanding the above, EF customer support via email has been MUCH weaker than the support I received from the Admins on the EcoFlow DELTA Series Official Group FB page via DM.
    In my case, I quickly realized going the email route was much more time consuming and less effective.
    So yes, EF still has some work (training?) to do with their customer support personnel as we have seen some advice provided by email by EF support which is not congruent with what members have experienced or resolved.
    Not to make excuses for EF but EF users have increased substantially in the last 22 months so there is bound to be some growing pains.
    If I may make one other suggestion: Please chime in to EcoFlow DELTA Series Official Group FB page with ANY issues you are having as the members in this group have been super knowledgeable and helpful for me personally with resolving issues about EF products as well as other ancillary products we use with our EF products.
    Feel free to send me a DM in FaceBook and I would gladly help you in any way I am able.

    • @portercreek
      @portercreek  Před 7 měsíci +1

      Thanks for sharing! They have definitely been growing at an extreme speed and the growing pains are kinda expected!

    • @zalllon
      @zalllon Před 7 měsíci

      You would think with the cost of these that the devices would manage balance between the AC charge, and the output usage, therefore, making it user-friendly. If we have to put in that kind of work at this cost level, especially for a static set up a.k.a. Home, Much better set up is going with a panel and server batteries. I think it’s weird that people are using EF as a home back up, when there are much cheaper and more powerful options.

  • @Cgconst1
    @Cgconst1 Před 7 měsíci +1

    Your written description says customer service is great but your video says everything sucks. So which is it? Based on your video, I wouldn’t buy that system and they couldn’t even give one to me for free. Nothing great about it.

    • @portercreek
      @portercreek  Před 7 měsíci

      In the description I said I bought a new system from signature solar and when I called their customer support to inquire more about their products I found that signature solars customer support was great. EcoFlows and a subpar

  • @ThePatriotPirate
    @ThePatriotPirate Před 6 měsíci

    Thank you for pointing out that all these other people receive their units from them, this is my biggest gripe about the bigger channels. BIASED reviews

    • @portercreek
      @portercreek  Před 6 měsíci

      I hear you on that! Frustrates me too!

  • @gibblespascack1418
    @gibblespascack1418 Před 7 měsíci +1

    Ok Stupid thoughts: When the unit was smoking, that is probably a short of some type. Clearly not wired correctly on that unit, and the app having issue is another potential assembly problem. To top it off, only being able to charge to 80% suggests that 20% of the battery is now offline(see previous smoking issue). So from this keyboard warrior position, you have one defective unit and they need to replace/repair it. Issue 2: can you charge from the grid while using the double hub system? No, their literature says that it can not be done(telephone help is wrong on this point). You can charge with the DC voltage port(Extra battery, solar panel input, or Ecoflow smart generator), but not from the 120v power source. I think that it comes from the concept that if you have 120 voltage to charge the battery, then you would never need a 120 V output, kind of seems reasonable except if you are powering a 240V house. Now if you had the smart panel, you could still add power by the DC ports, but as soon as the main power comes back on, the batteries would charge from the main power supply, but not supply the house from the batteries because main house power would be on. From an engineering standpoint it should be obvious, but practically, it kind of isn't. Others may have differing opinions, please add them below. I want to use the double hub and create 240V power for my house during an emergency, and charge the batteries at the same time with my 120V inverter generator(3600W), but from their website, it is not possible. So, I would be kind of stuck too. If we could supply DC power, then we would be in a better place with this system place

    • @portercreek
      @portercreek  Před 7 měsíci

      It was charging from the 120 wall charge while the units front outlets were on but when I plugged in the hub it quit working or if I plugged them in with a 240v wall charger it shut the outlets off. They are also suppose to have a “pass through” mode which I could never figure out how to get it working.
      If they could figure out the ability to charge with ac and be able to up the amount of pv watts in, it would be a force to reckon with.

    • @gibblespascack1418
      @gibblespascack1418 Před 7 měsíci

      Yes, that that is my issue too. I have an inverter generator(Firman 3382), but this house needs 240 for a few circuits. I do not want to run my Generac XL5500(from 1998) because too many things have circuit boards and could be messed up with unclean power from that era. I hope that they get this fixed. Can you send back the smoking unit for repair? @@portercreek

    • @luckelle1
      @luckelle1 Před 6 měsíci +1

      @@portercreek Ok, Ill give this a try. You cant run a 240v grid hookup to the delta pros, period, while using the voltage hub. This is obvious to electricians, because the DP's create its own 120v, 180 degrees out of phase from the other delta pro. Once you try to charge the delta pro at all from its wall cord it will shut down while trying to use or pass thru 240v. The 240v hub will only work if the 2 units are unplugged. You shouldn't even have them plugged into the wall at all while performing this task. If you are using them for 120v operation without the hub, then have at it. 240v is a 2 phase connection and can not be used connected to a wall outlet. you may have fried your inverter due to connecting the DP's to wall outlet and using 240v hub.

  • @jw3843
    @jw3843 Před 7 měsíci

    no idea why I cannot hear anything. Nothing showing muted. Luckily I can see the captions when I turn them on. May be something wrong on my end but all the other videos have sound that I have been watching.

    • @portercreek
      @portercreek  Před 7 měsíci

      That’s strange, did you hear sound with the ad before the video?

    • @jw3843
      @jw3843 Před 7 měsíci

      @@portercreek I did not have an add because of youtube premium. But so far it is the only video today I did not have sound on. I even tried exiting CZcams and going back. Still had no sound.

    • @portercreek
      @portercreek  Před 7 měsíci

      @@jw3843 that’s odd, I had one other person say that there
      Was no sound but every time I have pulled it up there is sound.

  • @pstoneking3418
    @pstoneking3418 Před měsícem

    When using the double hub to get 240 volts from your 2 Delta Pros, all front panel recepticals are disabled and you can only charge from DC with the hub connected. Regardless of what configuration you want to use your 2 Delta Pros, they can't be charged from 240 volt AC when the hub is connected. When using the hub, you're configured the 2 Delta Pros as 240 volts split phase. One Delta Pro is outputting one 120 volt phase at 3600 watts, and the other is outputting the other 120 volt phase 180 degrees out of phase to create your 240 volts.
    Here's a video showing that it's not even possible to charge with any AC when using the hub. Unless you use an AC to DC Voltage converter and charge with DC.
    czcams.com/video/1Z9W4GH7xBM/video.html&si=SA1Eo6epWZBIBNT0

  • @kickgas7171
    @kickgas7171 Před 6 měsíci +1

    Never buy any solar generator from any manufacturer until you've confirmed that the solar generator uses a low frequency, transformer based inverter in its design. None of the Ecoflow units use high performance, low frequency, transformer based inverter technology. Instead, they use lightweight, transformerless inverter tech. High frequency inverters run much, much hotter which can lead to early failure, especially when powering high inductance loads. They also offer a much lower and shorter surge capacity to start your high inductance loads. Another major consideration is that without an iron core, copper wound transformer to isolate the DC input from the AC output, a high frequency, transformerless inverter can send dangerous, high voltage, high amperage DC current straight through to your AC loads which can not only damage those appliances but can also set those appliances on fire.

  • @craigf5773
    @craigf5773 Před 6 měsíci

    *Promo SM* 🤦

    • @portercreek
      @portercreek  Před 6 měsíci

      Did you watch the video? If you did you’d find that I definitely wasn’t promoting it…

  • @JurassicJenkins
    @JurassicJenkins Před 7 měsíci

    No sound, except for commercials 😢

  • @dustinkrebs8229
    @dustinkrebs8229 Před 5 měsíci

    🤌👏👏👏👏👏

  • @chrisrobinson6288
    @chrisrobinson6288 Před 4 měsíci

    They sound like a lot of expensive bags of crap.

  • @MasterStreamTVcom
    @MasterStreamTVcom Před měsícem

    I have read all these post from the past 2 months to 6 months post. EcoFlow Delta Pro is actually a very good product that has a lot of potential. The product is not perfect. I think the product is in the perfecting mode and needs some tweaking. They do need the ability to troubleshoot the product over the Internet which would save money and time for many of us. The automation needs to be improved by opening up a dialog with the customer base and getting their thoughts. There are solutions and it is going to be by better communications with the customer.
    I have 2 - DPSGen, 3 - DPEB's, 1 - DP - DFGen, 1 - SPan. 8 - 400w DC - EF panels.
    My total Ga Power Bill was $43.11 last month. I am total electric. Heat Pump, 2650 sqft facing a South in GA. (BUT - It's going to take more management than just installing it and let it run on its on to get that kind of results.)

    • @portercreek
      @portercreek  Před měsícem

      I don’t think their product is garbage, my biggest frustration is that it didn’t do some of the things they said it was going to do.
      I have had an Anker f3800 that I have been using for the past few months and I love it! I have had zero issues with it and it has been a workhorse. A couple weeks ago I added an extra battery and a smart home panel. The smart home panel has been great! I no longer need to go flip breakers to make sure I am maximizing my potential with it.