How to be a Good Case Manager

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  • čas přidán 11. 07. 2024

Komentáře • 101

  • @tantenajiataylor1103
    @tantenajiataylor1103 Před 2 lety +21

    due to the fact that you ladies feel inadequate is the very reason you are enough. You are very much needed and appreciated take a breather and know that you are on the right path. continue with your passion and love for people especially to see others succeed. Thank You for the very helpful video much needed and appreciated , Bless You all

    • @clumpft
      @clumpft Před 2 lety +1

      Yep well said. They feel inadequate 'cause they care. Other workers tick a few boxes, clock off, and aren't really invested in their clients, but don't feel inadequate.

  • @mollyniemchick313
    @mollyniemchick313 Před 2 lety +92

    I’m overwhelmed right now as a case manager. 😩 I LOVE helping people, but I’ve been at my organization for 4 months and I feel incompetent. Sometimes I feel like I’m not good enough to do this job.

    • @TheDopestAround
      @TheDopestAround Před 2 lety +10

      I feel the same 😪

    • @okaybluepanda
      @okaybluepanda Před 2 lety +7

      Me too it’s been 4 months and I’m having a high case turnover how do I stop them from ghosting me??

    • @shakitashontajones
      @shakitashontajones Před 2 lety +3

      I think we all feel that way.

    • @mollyniemchick313
      @mollyniemchick313 Před 2 lety +5

      It’s truly so difficult at times. It feels nice to not feel alone though. ❤️ I know all of our hearts are dedicated to helping others. It’s just so hard when the assessments/paperwork piles up and we feel like we’re drowning.

    • @peachesroyale
      @peachesroyale Před 2 lety +3

      Omg, me too …just started in September and feel so out of my element

  • @alanasadventures904
    @alanasadventures904 Před 4 lety +3

    You’re freakin killin it! I’m so proud of you!

  • @Unteroffizier
    @Unteroffizier Před 2 lety +13

    From 6:24, very important to set boundaries and not to get too emotional. We are not clients' secretary and we stress on empowerment (client make their own decisions and do things on their own if they are able to) not dependency.

  • @ReeAmor
    @ReeAmor Před 2 lety +16

    Great video! "Set boundaries, rules, and expectations!" ❤

  • @mercycacho5886
    @mercycacho5886 Před 3 lety +13

    I have an interview tomorrow, this was so helpful keep going you are amazing!

  • @amylee4317
    @amylee4317 Před rokem +2

    I am going to be a case manager. Thank you for all the tips you have mentioned in this video. Super helpful!!

  • @dinamarie6163
    @dinamarie6163 Před rokem

    I’m about to start next week for neo as case manager! This was a great video please make another video on what activities you do with your clients and especially how you
    engage them during visits.
    Thank you again!! Love it and just subscribed !!

  • @faithnelson-loyal2289
    @faithnelson-loyal2289 Před 2 lety +2

    Thank you for the good advice. I will be starting my Case Manager position soon so this was very helpful.

  • @christinelai2672
    @christinelai2672 Před 2 lety +8

    I agree with you that it’s important to keep consistent communication. But sometimes I am afraid of getting a list from them and it increases my workload😔

  • @shemetahankerson7696
    @shemetahankerson7696 Před 2 lety +1

    Thank you so much...I will work on setting boundaries and self care 🦋💕🦋💕

  • @tamorabennett77
    @tamorabennett77 Před 2 lety +3

    You hit everything correctly, because self care is necessary!!!

  • @eloinagarcia4001
    @eloinagarcia4001 Před 2 lety +4

    You must be an absolute asset to your company. I suggest a review at the end of the video, like review Tips 1-6

  • @nataliadominguezbuelot7345

    Great video!! Thank you for the tips😆

  • @suneetkumar2195
    @suneetkumar2195 Před 3 lety +1

    Thanks for sharing your experience , great video 🙏🙏

  • @deniseweber1339
    @deniseweber1339 Před rokem +2

    100 percent agree with all of these points. Every single point is something I have learned on this job. These points are helpful to hear at the beginning of a job in case management, and it really would be good to revisit every few months!
    I'd add being in touch with our own issues or triggers in life is important too. We have to recognize if someone's trauma response may trigger us. For example I know if someone is yelling and swearing, even if not at me, (like in a meeting where they are just upset or yelling at another person)... I know it is extra exhausting because I'm sensitive to being yelled at. I don't take it personally, but it definitely puts me on high alert. By being aware of that issue, I can talk to myself internally and manage the situation so much better. I also know that I need to process the situation after so am lucky to have a supervisor who is super supportive of my need to just talk it out and let it go. Due to privacy requirements its important to me to work in a setting where an allowed person is available to do that with on a routine basis. That has allowed me to continue to work with such deserving consumers, for a long period of time. I truly feel honored to be their support and want to make sure I'm mentally healthy and can do a good job for them.

    • @mizugirll
      @mizugirll Před 7 měsíci

      ❤ I truly love that for you. That you have the support!

  • @Ouzyman
    @Ouzyman Před rokem +1

    Girl, your clients will just be cured by your beauty. Wow

  • @lilibethfebbehortizano2883

    Thank you for your tips! On point! 🌋

  • @WaffleAssasinX3
    @WaffleAssasinX3 Před 2 lety

    Great advice, thank you so much!

  • @YolandaPena-mr8kv
    @YolandaPena-mr8kv Před 2 měsíci

    Thank you so much, you are so concrete about the information you give to us. I'm doing a procces to apply to a case manger vacancy, so your video was very usefull!!

  • @maritzadominguez2071
    @maritzadominguez2071 Před rokem

    Great support!!

  • @christinestidem8605
    @christinestidem8605 Před 4 lety +11

    Thank you for this ! Can you do a video on what you bring while working or what you tend to wear when meeting your clients .

    • @MyAnhLuong
      @MyAnhLuong  Před 4 lety +5

      Those videos will be coming soon!

  • @Not2Be0utDone
    @Not2Be0utDone Před 11 měsíci

    Please consider continuing your vlog series, as a new CM I need all the pointers I can get

  • @Westend510
    @Westend510 Před 2 lety

    This was very helpful thank you so much

  • @nshoots141
    @nshoots141 Před 3 lety +2

    Really great tips! Thank you so much💕

    • @MyAnhLuong
      @MyAnhLuong  Před 3 lety +1

      Thank you so much! Please don't hesitate to message me if you have any questions. I'm so sorry for the late response.

  • @alysonh3859
    @alysonh3859 Před 4 lety +23

    This is helpful right now while experiencing burn out and compassion fatigue.

    • @MyAnhLuong
      @MyAnhLuong  Před 4 lety +3

      I’m so happy to hear that this video is helpful for you! I hope all is well and that you practice self care!

    • @shagoofamardanzai9226
      @shagoofamardanzai9226 Před 3 lety

      I was wondering if you can answer one of my questions

  • @ginab.4605
    @ginab.4605 Před 3 lety +10

    Hi. I received my Master’s in Human Services and will be starting my new CM job Monday. Thanks for the tips. I’m a little nervous but I know that will go away over time. Thanks again!

    • @rod3546
      @rod3546 Před 3 lety +2

      How is it going so far ?

    • @ginab.4605
      @ginab.4605 Před 3 lety +8

      @@rod3546 Hi. I’ve been here about one month and it’s going great! I still have a lot to learn. Lots of paperwork. Lol. Thanks for asking🙂

  • @dtv6774
    @dtv6774 Před 11 měsíci

    Pretty straight forward honest lessons

  • @daniellalucas7166
    @daniellalucas7166 Před 9 měsíci

    MyAnh Loung😍 Thank you 🙏 for all your info. You’re an amazing 🤩 Girl💪
    But I feel so confused 🫤 and nervous 😬 because I read all this comments and I already feel depressed😢 I would have an interview this coming week as a Case manager in nyc 🗽 Hope everything works out 💪 ❤

  • @gibbymartinez4975
    @gibbymartinez4975 Před 3 lety +23

    I am a case manager and I loved hearing your POV. I think I'm getting burned out and really needed to hear this from someone who does the same thing I do!

    • @lanaatkins3872
      @lanaatkins3872 Před rokem +1

      I know this was a year ago that you posted this, however, the best time to deal with burn out is when you start 'thinking' that you are becoming that way. It's not an easy thing to do but case workers, and anyone in social services need to use self reflection tools to see where we are at, and also have a counselor/therapist set up long before any issues arise. I hope you are well!

    • @marelycamilo4147
      @marelycamilo4147 Před rokem +1

      same here I have 8 years being a case manager and feel that I'm getting ready for a change, but then reconsider when I'm able to see the progress on other clients and how they have improved from the services.

    • @user-om2tl1pe8j
      @user-om2tl1pe8j Před 3 měsíci

      I just started my homecare agency looking for clients
      Any advice

  • @whatever-ps2lg
    @whatever-ps2lg Před 3 lety +3

    Can you do a video on what you mean by billing and how that process works/how to suceed.

  • @arianapol10
    @arianapol10 Před 3 lety +24

    When agencies give over 180 cases to CMs it's very hard to keep in contact with my clients.

    • @martinmuller5531
      @martinmuller5531 Před 3 lety +7

      Im struggling to keep up with 80 clients…

    • @shakitashontajones
      @shakitashontajones Před 2 lety

      I have a 103 and they want me to rush them through and dropped them on the 8th day. I think I may be giving to much grace cause one client I worked with 2 weeks and a whole day to get her to give me all her documents.

    • @urthamckenzie4176
      @urthamckenzie4176 Před rokem

      Truth💯

    • @user-om2tl1pe8j
      @user-om2tl1pe8j Před 3 měsíci

      How do you find clients

    • @lhill93
      @lhill93 Před 2 měsíci

      That’s what I was thinking. She is judging people for not consistently keeping touch, and my first thought was she must not have many clients. She has good advice but she needs to consider her audience and give a disclaimer like this is my advice from the perspective of someone that has 50 clients Or something similar.

  • @lachele7099
    @lachele7099 Před 11 měsíci

    Thank you for this video, very informative. I am new at doing this job. I would be interested on a video creating a care plan with clts. That includes global needs so that medi-cal billing reimbursement can happen. A billing video would also be helpful.

  • @user-ou6fu1zf4d
    @user-ou6fu1zf4d Před 4 měsíci

    Thank you so much I have befitted a lot from this video, I would Like to become a good manager and I will need to be mentored well through your videos

  • @inculcatetobemaudlin2943

    You are a very good case manager

  • @user-tb9rm2do3u
    @user-tb9rm2do3u Před 5 měsíci

    Great inf😊😊😊

  • @kasinkelly
    @kasinkelly Před 11 měsíci

    Did you ever make the video showing how you organize your resources?

  • @priyankadhamija2439
    @priyankadhamija2439 Před 2 lety +1

    Hi, Any video For new case managers who don't carry the relevant experience but wants to jump in this field ?

  • @jaysonquidep23
    @jaysonquidep23 Před rokem

    Hi, I'm 4rth year college now from City of Malabon University. My course is BS Social Work. Can i ask about your proffession? How do you handle a client to interview in on the job training?

  • @saiprashanth666
    @saiprashanth666 Před 3 lety +8

    I was recently promoted as leaves case manager🙂but I'm facing issues with the commonly used pharses and also want to see enough demo examples.....can u please suggest a book or videos ...where I can check demo cases

  • @savesoulsnotgold7867
    @savesoulsnotgold7867 Před 3 lety

    What do a case management assistant do

  • @nargisafzali3579
    @nargisafzali3579 Před 2 lety +1

    recently promoted as case manager🙂but I'm facing issues with the commonly usedphrasess and also want to see enough demo examples.....can u please suggest a book or videos

    • @saeeraa.3629
      @saeeraa.3629 Před rokem

      Hi Nargis, how’s it going as case manager. I’m about to start as a case manager. I’m about to start this week.

  • @malikrah1
    @malikrah1 Před 5 měsíci

    Thank you beautiful lady.

  • @shraddhapatil8181
    @shraddhapatil8181 Před 2 lety

    Hi! I am from India. May i know, are you from different country or you are a native American. Currently, I am taking classes for paralegal studies and my future goal is to become case manager. I fear about my accent. Did you finished your paralgal degree or certificate. I need your guidance please help me. Is this career good enough to invest money?

  • @joshuaweidemann1186
    @joshuaweidemann1186 Před 5 dny

    Do you take your shoes off when you go visit?Your clients in their home

  • @chrisdenny2721
    @chrisdenny2721 Před 3 lety +3

    Be starting new position ( Domestic Violence Case Mgr.

    • @MyAnhLuong
      @MyAnhLuong  Před 3 lety

      Congratulations on the new position! Wishing you the best of luck.

    • @jajjajajaja_1
      @jajjajajaja_1 Před 2 měsíci

      First tip is “Self Care”is must for FDV practitioners.

  • @victorechevarria4169
    @victorechevarria4169 Před 11 dny

    How can I email
    You ?

  • @leobonek3204
    @leobonek3204 Před rokem +1

    I wonder what exactly is case managermeant what exactly is case management what exactly do you do... I was thinking about going to school studying for the certificate program but I don't know exactly what it is... I've looked online and it just doesn't give any detail I don't know how to get answers 😬😮 this video does not give answers it's for people that have already been doing it a while 🤔

  • @taylor.tamajina
    @taylor.tamajina Před 2 lety

    Hello I’m currently in school to receive my degree in Human Services and I would like to know are there any tips on being a good case manager

    • @letsgetdowntobusiness-
      @letsgetdowntobusiness- Před 2 lety

      What I have learned is let them know from the beginning that your here to help them and no to be their friend.

    • @resfencali7425
      @resfencali7425 Před rokem

      Learn boundaries, self care, be organized, learn strategies to coach on medication mgmt, sleep hygiene, stress mgmt, basic nutrition, etc.

  • @cassandraprice8622
    @cassandraprice8622 Před rokem +1

    I feel off. I feel unmotivated and underpaid… I do so much for my clients

    • @jeanettegood3676
      @jeanettegood3676 Před rokem

      Sometimes, this feels like it's a thankless job, but I promise - you will continue to make a difference to someone if you just keep going ❤ Your work matters. Even if you don't see it in dolla dolla bills! 💰💸

  • @chrisdenny2721
    @chrisdenny2721 Před 3 lety

    Walking & Native American bead work, while listening 🎶

  • @lhill93
    @lhill93 Před 2 měsíci

    I can’t the video on your resources l. Can you pin it somewhere

  • @claudettebradley6782
    @claudettebradley6782 Před 2 lety +4

    CM is a burnout job. You're overworked and underpaid. I hate it!

  • @SarihnD
    @SarihnD Před 6 měsíci

    This was great thank you

  • @clp480
    @clp480 Před 2 lety +7

    I feel like I was set up for failure at my organization. I was new with no experience in the program & CM- within the 1st 6 months 4 people quit because of pressure from leadership and the county. There’s no support for CM’s. I still feel overwhelmed and like idk what I’m doing 🥲

    • @urthamckenzie4176
      @urthamckenzie4176 Před rokem

      Wow! I'm struggling too....

    • @ChanelBrooke1994
      @ChanelBrooke1994 Před rokem +1

      How is it going now. I am in my 4th week of being a cm

    • @artrea849
      @artrea849 Před 9 měsíci

      @@ChanelBrooke1994 how’s it going for u? im about to start my first day tomorrow