The truth about high-interest loans: Hidden camera investigation (Marketplace)

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  • čas přidán 28. 01. 2021
  • Money Mart, Cash Money, Easyfinancial and Fairstone Financial offer thousands of dollars in long-term loans at high interest rates. With the cost of borrowing at historic lows, CBC Marketplace digs into how these alternative lenders are able to charge between 30 and 50 per cent interest. And, we uncover whether you’re really told everything you need to know when you sign up for these loans.
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Komentáře • 1,2K

  • @wren9463
    @wren9463 Před 3 lety +388

    This is where the "loan sharks" of old went...they just stopped breaking knees, and opened a storefront

    • @CHAOS88100
      @CHAOS88100 Před 3 lety +22

      "we aren't a bank, we're a high risk lender" ...... they're loan sharks

    • @jinx724
      @jinx724 Před 3 lety +9

      I've met loan sharks who are more honest and fair than these places

    • @RespectableRSYt
      @RespectableRSYt Před 3 lety +18

      You kidding me not even gangster loan sharks would charge you 54% interest

    • @MsNoPixel
      @MsNoPixel Před 3 lety +7

      Some still break knees, that’s just in the back room.

    • @victorfrankyl4146
      @victorfrankyl4146 Před 3 lety +10

      These guys Fairstone easy finacial and money mart, are 100x worse than a loan shark.
      Loan sharks tell you whats going to happen if you dont pay, there is no hidden fees. Lol

  • @V4NLIFE_CANADA
    @V4NLIFE_CANADA Před 3 lety +186

    I fell for them at 46% interest! Didn't speak much English and had no idea what I was signing for! Now 4 years later still paying it off. Almost done and never again!

    • @jonnyhaha7392
      @jonnyhaha7392 Před 3 lety +15

      I was desperate and got caught up in a 46% as well... still got a year left, luckily it wasn’t a big loan

    • @cococly
      @cococly Před 3 lety +16

      I thought my car loan of 4.99% was already waaaaay to high.
      Your 46% interest rate isn't even the APR....
      Crazyy

    • @jonnyhaha7392
      @jonnyhaha7392 Před 3 lety +8

      @@cococly ahaha no not at all 4.99% is one of the better rates for a car. This is a personal loan so it’s significantly different of course. A personal cash loan from your bank will typically be around 20% on the low end... assuming you don’t miss payments.

    • @fansofmattcutts9047
      @fansofmattcutts9047 Před 3 lety +2

      Watch Dave Ramsey Show

    • @merrymaurader2521
      @merrymaurader2521 Před 3 lety +2

      @@fansofmattcutts9047 exactly. Dave Ramsey is good with this

  • @AndyinMTL
    @AndyinMTL Před 3 lety +315

    Been there done that....NEVER AGAIN! One of the worst decision of my life!

    • @ryanwanjay8243
      @ryanwanjay8243 Před 3 lety +12

      Same. Told myself never again

    • @tellitlikeitis7305
      @tellitlikeitis7305 Před 3 lety +5

      I feel you me to never again

    • @Spr10267
      @Spr10267 Před 3 lety +10

      @Major Mike people in general are not immune to falling for such sharks, especially when they are at a vulnerable point in their life, Einstein. Think before you comment

    • @originalunoriginal4055
      @originalunoriginal4055 Před 3 lety +2

      How much did you borrow and how were you required to pay back (in $s)?

    • @harbscity2278
      @harbscity2278 Před 3 lety +9

      yeah i went to easy financial and went bankrupt, worst decision. i learnt and i am young. live and learn.

  • @erin9241
    @erin9241 Před 3 lety +547

    I unfortunately worked for one of these companies and its all too true! I felt horrible human being.. My boss loved her job.. made me sick to my stomach almost everyday..! I last 5 months there! They prey on low income families. They actually market to those living on fixed incomes.... Just absolutely horrible..

    • @709mash
      @709mash Před 3 lety +35

      Yup. I Had to make cold calls to people who fit that description. Easy financial interest went up to 58%. It should be illegal.

    • @northerntraveller3815
      @northerntraveller3815 Před 3 lety +39

      Brutal, you actually have a heart which is why you felt bad for these unfortunate people. Glad you moved on, you have morals!

    • @erin9241
      @erin9241 Před 3 lety +17

      I got a cold call list and the area I lived in was more older people... my list was over 60% of deceased people... so wrong..

    • @tubetubecommentor4795
      @tubetubecommentor4795 Před 3 lety +10

      do they actually tell you to "hide" the contract and rate?

    • @christinedavidson5633
      @christinedavidson5633 Před 3 lety +19

      @@tubetubecommentor4795 YUP pretty much. I worked for them too. They tell you to explain the smaller rates and like they said in the video "3.9%" instead of the reality of 29.99%. And yeah they are right, the contract is printed when you agree to do the loan BUT they dont explain they can cancel it on the spot with no repercussions, they just push you to sign as soon as the paper is in your hands so you dont get a chance to look at anything. It's really messed up. We get huge bonuses every couple of months for not making any mistakes because we are taking so much money from people all the time. And they do this thing called "MOD" manager on duty which means they pick one person to "manage" everyone else when no manager is around which causes a lot of animosity, and 99.99% of ALLLLLL managers NEVER work weekends. They make the schedule so they never schedule themselves.

  • @gamebuster800
    @gamebuster800 Před 3 lety +158

    "high interest loans" Oh yeah i got an 11% loan once, i'm so glad I paid it off --- 39%? 46%!? that's insane! how is that legal

    • @gagegreen4009
      @gagegreen4009 Před 3 lety +2

      I had a loan with 46% interest and with loan insurance I would make my payments and 370$ of my 371.17$ payment would go to the loan people

    • @melaniesonier6493
      @melaniesonier6493 Před 3 lety +4

      I have 2.31% on my house and 9% on my credit card... 40% is insane🤯

    • @TubeDeviant
      @TubeDeviant Před 3 lety

      It's legal cause they kick back their taxes to the government.. That's about it.

    • @yayger825
      @yayger825 Před 3 lety +3

      Never enter the double digit interest rate.

    • @thunderfire741
      @thunderfire741 Před 3 lety

      Legal limit is actually higher than that

  • @curiousottman
    @curiousottman Před 3 lety +265

    Revolving credit and money management should be a high school course. It’s not simple. It’s purposefully obfuscated by lenders. Borrower beware.

    • @eyeonlife
      @eyeonlife Před 3 lety +10

      It was in my highschool, same for how to write checks, stockmarket functionality and how to budget a family household. We also had classes to learn cooking basics, woodworking and even sowing! Aren't these courses still being given ?

    • @agentassfart3046
      @agentassfart3046 Před 3 lety +12

      @@eyeonlife You went to a special school, most don't teach u anything useful.

    • @eyeonlife
      @eyeonlife Před 3 lety +2

      @@agentassfart3046 Wasnt these "home economics" course in all schools?

    • @agentassfart3046
      @agentassfart3046 Před 3 lety +12

      @@eyeonlife as electives. Not compulsory. Basic finance should be compulsory. Figuring out the different types of triangles might not be so important after all.

    • @1013VS
      @1013VS Před 3 lety +2

      I wouldn't rely on the gov to teach these things without an agenda, but in this day and age and with the internet everything is online. Just watch Dave Ramsey for example.

  • @MsNoPixel
    @MsNoPixel Před 3 lety +126

    I will never get enough of the hidden camera investigations, please keep making them!

  • @troyw8016
    @troyw8016 Před 3 lety +401

    They should teach personal finance at school, ppl are under prepared for these scams.

    • @bobpiusz2830
      @bobpiusz2830 Před 3 lety +23

      School math needs to include more financial math. It's not that difficult.

    • @clintrose4217
      @clintrose4217 Před 3 lety +32

      What about personal responsibility? Education is a start yes. But that wont solve the problem. People need to pay their bills on time and manage a budget. A little humility can go a long way.
      If you add up your income minus your expenses and get a negative number that means you either need to earn more, or consider cutting back and spending less somewhere. Yes the world is hard and unfair but it all starts with you

    • @bobpiusz2830
      @bobpiusz2830 Před 3 lety +11

      @@clintrose4217 PPL need personal responsibility education. Add that to your educational curriculum in addition to financial education. The system is broken.

    • @starwars1744
      @starwars1744 Před 3 lety +6

      The one lesson in school you would use for your entire life regardless of career choice.

    • @SniperReady
      @SniperReady Před 3 lety +4

      They do teach it, people just ignore it. Remember in school when the kids would skip or ignore their math classes? That’s was it.
      The first woman is a perfect example of why these places exist, her and her husband did something they WANTED to do, they then decided that their want became a NEED and they took out more and more money. The husband had a well paying oil job (which anyone with any sense would know could turn over at any time) and they took out loan after loan to cover this renovation.
      The first woman (the first couple) are the perfect example of people being very poor with their finances and taking on credit as soon as it’s made available too them.
      People who put themselves in this position aren’t always desperate. Those people were not. Many, many people just buy things they can’t afford.

  • @calisurfin
    @calisurfin Před 10 měsíci +15

    Worked at a hard money loan company for a couple months. Realized the real reason my boss was so nice was because of having “generous clients” after realizing how corrupt the business really was I left. I couldn’t handle the fact that my boss was preying on low income families or people who were in a tight spot. Financial industry is 99.9% corrupt.

  • @cz2301
    @cz2301 Před rokem +32

    As a non-Canadian, Marketplace has taught me that most Canadian politicians arent worth the air they breathe, bc they always side with the powerful

    • @ScotianBlooded
      @ScotianBlooded Před rokem +1

      as a Canadian thank you for noticing hopefully things get better in 2025

    • @cz2301
      @cz2301 Před rokem +1

      @@ScotianBlooded 3025?

    • @ScotianBlooded
      @ScotianBlooded Před rokem

      @@cz2301 next election is in 2025

    • @cz2301
      @cz2301 Před rokem +1

      @@ScotianBlooded well, good luck. I dont believe that the new ones will be any different

    • @ScotianBlooded
      @ScotianBlooded Před rokem

      @@cz2301 home prices are up 70% since Trudeau no one can afford him

  • @abdulalawaz5
    @abdulalawaz5 Před 3 lety +106

    After you sign, you get a copy of the contract. What..? How is that ethical?

    • @kingoliver5663
      @kingoliver5663 Před 3 lety +45

      Nevermind how ethical it is, How is it legal?
      This just shows how corrupt the government is.

    • @Doraemonhandle
      @Doraemonhandle Před 3 lety +11

      Agreed. I almost understand the high interest rate they charge (same as I understand why a Gucci tshirt is $850). But not giving the consumers contracts and details for them to make a conscious decision is a crime.

    • @stefanossmitty3318
      @stefanossmitty3318 Před 3 lety +4

      Maybe because if you’re a thinking person, you would read the contract BEFORE signing it.

    • @kingoliver5663
      @kingoliver5663 Před 3 lety +8

      @@stefanossmitty3318 some people are in dire need of money so most wouldn't think twice about it cause all they'd be thinking of Is how the money they get today will help them get through another day/week/month.
      So these place target the desperate and prey on them.

    • @stefanossmitty3318
      @stefanossmitty3318 Před 3 lety +1

      @@kingoliver5663 oh I agree. I’m no fan of these places at all and there should be some cap on the rates they charge but my point was more that the comment that “you get a copy after you sign” is not particularly alarming or surprising. That’s exactly what happened when I bought my car. That being said, there should be greater transparency by these “lenders.”

  • @FinancialQnA
    @FinancialQnA Před 2 lety +50

    I used to work for a payday loan company and we were encourage to give clients as much as possible and do "rollover" loans. Still being new to the industry, I thought this was an unethical practice and decided to leave the company.

  • @hbarudi
    @hbarudi Před 3 lety +116

    The payday lenders are a big problem in the USA too with insane interest rates.

    • @Macky1101
      @Macky1101 Před 3 lety +4

      At least you can do extreme couponing in the USA. Not in Canada.

    • @TP-fl9ul
      @TP-fl9ul Před 3 lety

      Wow

    • @grechenliam7672
      @grechenliam7672 Před 3 lety

      True,loan me is crazy expensive too,

    • @katienovota8870
      @katienovota8870 Před 3 lety

      Fortunately there's been crackdowns on payday loan companies in the US, mostly over terms & conditions which seem intentionally confusing. But confusion isn't the same as deception & unethical isn't the same as illegal

    • @tomislavjelic7444
      @tomislavjelic7444 Před 3 lety +2

      They exist because people who take those can't get better interest rates elsewhere

  • @godofentity
    @godofentity Před 3 lety +86

    Moral of the story; Don't borrow money from one of these places unless you're okay with never having good credit again, and have no intention on paying it back, ever.

    • @NB-ir1me
      @NB-ir1me Před 3 lety

      What happens if you sign the loan and never make a payment? No legal trouble just credit issue?

    • @hotcrazycatladyme168
      @hotcrazycatladyme168 Před 3 lety +7

      @@NB-ir1me If you are still working then they can garnish your wages (which means your employer is approached and forced to give them their cut of your wages). However, if you are so poor that you have nothing for them to take then all they can do is ruin your credit, but that is bad for other reasons obviously and will only make it more difficult for someone to turn things around.

    • @michelemurphy3541
      @michelemurphy3541 Před 3 lety +2

      I had to because I had gotten very very sick and needed medical treatment. I borrowed $1000. and had to pay back $4500.

    • @thetasworld
      @thetasworld Před 3 lety +1

      Moral of the story; capitalism is a moral swamp

    • @theroadnottaken9378
      @theroadnottaken9378 Před rokem +1

      good point, even after making all your payments on time , these places do not report your good payment record to the credit bureaus, because if they did you would eventually qualify for a conventional bank loan.

  • @--8391
    @--8391 Před 3 lety +26

    Thank you Market Place! You not only have you saved me thousands of dollars, you saved life and mental health. To think I was so desperate that I actually applied. I was declined at first, saying they could work thru it with me. I am so lucky to have watched this. It felt like digging yourself out of a hole. The more you dig the deeper you go. With tears in my eyes thank you! Are these the same people that offer inheritance loans.? When you lose your loved one and left with no money to pay for a funeral, where does one turn? I'm seeing happen all the time during covid!

  • @PokemonButcher
    @PokemonButcher Před 3 lety +70

    In Brampton, along Queen Street, there are 19 different loan / cash for gold locations. All of them have stayed in business for nearly a decade.

    • @Coolsam2000
      @Coolsam2000 Před 3 lety +13

      It helps make the 96 month finance payment on the Mustangs/Chargers and pay for 1/5 portion of rent for the basement apartment.

    • @dbest19330
      @dbest19330 Před 3 lety

      🤣🤣

    • @PokemonButcher
      @PokemonButcher Před 3 lety +1

      @@Coolsam2000 You know, you're right.
      We've got the highest car insurance rates and most expensive "rooming homes for students" in Canada.

    • @danman7903
      @danman7903 Před 3 lety +7

      @@Coolsam2000 I’m not even Punjabi but I’m gonna defend them on this, that area is all lower class Newfies, Mangiacakes and Jamaicans who are keeping those places running. The very Indian parts of town are basically void of these places, most of them have too much pride to walk into a place like this. Unless they run the place

    • @rayboston8737
      @rayboston8737 Před 3 lety

      @@Coolsam2000 hmmm

  • @BeyondChange
    @BeyondChange Před 3 lety +16

    When People are desperate for money, they don't look at the interest rates, they look at the money they are getting at the Now Moment. Interest means nothing when you need the money.

    • @bayoudrummer9855
      @bayoudrummer9855 Před 2 lety

      Exactly. This analworms are now sending live checks in the mail. You get a letter in the mail with a real check, if you cash it, then they got you. They will sue you first chance they get and you will pay their attorneys fee 25% of your loan and court costs. They want that judgement

  • @AmericanPride1234
    @AmericanPride1234 Před 3 lety +7

    It took me 17 years to FINALLY pay off all my damn payday loans here in Oregon. I work several jobs and I had to take out credit cards and Max them out to pay off one loan to reloan to pay off another loan and it was just a never ending cycle. Yes, 17 YEARS. It was unbelievable.
    2-11-21

  • @TheTwoCommaKid
    @TheTwoCommaKid Před 3 lety +50

    I’m learning so much from the marketplace ...thank you social media...

  • @meiltoo
    @meiltoo Před 3 lety +71

    even a cap of 20% interest is really high, but the current 60% is nuts... how can the govt allow this!?

    • @raven4k998
      @raven4k998 Před 3 lety +9

      so yeah if you thought your banks credit card had high interest it's rather low considering their interest levels

    • @remonanoia1764
      @remonanoia1764 Před 3 lety +5

      For real the government is sleeping

    • @raven4k998
      @raven4k998 Před 3 lety +2

      @@remonanoia1764 seriously you think the government cares your a dreamer silly little dreamer oh you got your head in your hands oh no oh no

    • @private2809
      @private2809 Před 3 lety +5

      @@raven4k998 our gov is corrupt, but yeah. Gov regulation is the solution to this. Always has been.

    • @raven4k998
      @raven4k998 Před 3 lety +2

      @@private2809 yeah but the corruption is not going to let that happen and you know it why do the right thing when you can do the Draconian thing instead

  • @suffokatekc
    @suffokatekc Před 3 lety +48

    Fairstones and all those other places need to be shut down. Instead of helping anyone out of debt you just get into more and will never pay it off.

  • @hieuhieuphamvan9433
    @hieuhieuphamvan9433 Před rokem +7

    I worked in a law office in 2002 and we used to have people call about these loans. They were hoping a lawyer could help them out of the predatory practice, but they'd signed a contract and there wasn't really anything the attorneys could do. It was really sad. Check cashing and payday loan places are predatory, too, and take advantage of people who aren't in the regular banking system for whatever reason. This kind of practice should be illegal, but here in the US there are several senators who have invested in these companies, so it's not in their best interest to pass legislation against it.

  • @weenfain2321
    @weenfain2321 Před 3 lety +131

    This really should be illegal. If anybody’s wondering WHY things are happening in the stock market like they are right now this is a perfect example. Us tiny starving hard working peasants have to beg for a dollar from the man and then pay back 20 for that 1 dollar and are suppose to be thankful.

    • @soulcandy5758
      @soulcandy5758 Před 3 lety +3

      That's why Islamic banking system is best, it is fair for all and sets measures for equal distribution of wealth

    • @jamesbutson6347
      @jamesbutson6347 Před 3 lety +6

      This is why we hold our shares of GME.

    • @sonnydixonvideo
      @sonnydixonvideo Před 3 lety +2

      @@soulcandy5758 That has to be the most idiotic statement I have read on Google in some time. Beyond any reasonable thought.

    • @soulcandy5758
      @soulcandy5758 Před 3 lety +1

      @@sonnydixonvideo talk with knowledge or will to learnand anything is beyond reasonable thought

  • @deannagordon550
    @deannagordon550 Před 3 lety +31

    I’m so very thankful that I never went back to get a loan from easy financial I was in a pretty bad situation as well but luckily I had a friend come through for me with no interest and I have paid her back in full. How horrible to treat people like this thank you so much for the information

    • @AstrayHxly
      @AstrayHxly Před 2 lety +3

      I’m currently stuck in a situation with easy financial. %46.96 interest on a 10k Loan I got for a car back in 2019 still paying it off and they can’t give me an accurate date when it’s paid off in full. I checked how much I owe and it’s still at $9,200 and I can’t even do school or move out. It’s horrible im glad you got out.

    • @ezekielshegsy
      @ezekielshegsy Před rokem +1

      @@AstrayHxly Hey are you free from them now?

  • @on5samsung72
    @on5samsung72 Před 3 lety +25

    Bet she was taken advantage for the home remodeling too.

  • @taeadaramola2088
    @taeadaramola2088 Před 3 lety +11

    Another problem is most people are not credit worthy and have ruined their credit so they run to these loan sharks. They are called high-risk for a reason, the lenders are taking a huge risk by borrowing you money. Banks wont even look at you. So there you have it

    • @jamesgoussanou
      @jamesgoussanou Před 3 lety +1

      in that case they need to stop borrowing because he wont get any better

    • @vicgamesvt9682
      @vicgamesvt9682 Před rokem +2

      If these buissnesses can't survive at a 35% intrest rate *they shouldn't be in buissness* . This isn't even to mention the pay day loans below $1500 which have a 400% APR.

  • @TheDanaYiShow
    @TheDanaYiShow Před 3 lety +25

    I found this series recently, great videos exposing some shady industries/practices, can't wait for more!

  • @saynothingass
    @saynothingass Před 3 lety +22

    This is one of the only shows left on media that looks out for the self interest of everyday people

    • @muthuk
      @muthuk Před 3 lety

      Media's job is to go after & put every one in power & those dealing with the public under scrutiny...most folks in the western world don't know what its like to not have a media...any media so I think its better to be thankful & pick what u think makes sense & leave the rest rather than blame the media outright

    • @muthuk
      @muthuk Před 3 lety

      Sure u have "opinion pieces programs & shows"....those are to be taken with a large helping of salt....but news is news facts are facts its objective not subjective

  • @productreviewproductions439

    the government should step in regarding the contracts not being avalible to look at before being signed

    • @OdinOfficialEmcee
      @OdinOfficialEmcee Před 3 lety +2

      💯💯💯
      You would be no worse off going to a loanshark or a gang

  • @Yahsbsuq
    @Yahsbsuq Před 3 lety +13

    Love marketplace. You guys really be fighting the good fight

  • @amanuelchali3064
    @amanuelchali3064 Před 3 lety +25

    Do not go to Fairstone their are shadiest company I every saw in Canada.

    • @jesscrator8406
      @jesscrator8406 Před 3 lety +4

      No lendcare is worse.

    • @Nasus05_
      @Nasus05_ Před 2 měsíci

      Fairstone is the most predatory of all these institutions. I can say my personal experience with Fairstone showed how unethical and immoral as I nearly ended up homeless because of them. In the end to get out of Fairstone it required legal action and involvement of the Superintendent of Bankruptcy aka the government … telling them to stop accessing my bank account. However businesses like this should not be allowed to legally operate in Canada.

  • @STONE69_
    @STONE69_ Před 3 lety +19

    Poor people can not get a bank Account and if they can the are hit with crazy fee's. So they have to resort to going to these high interest loans. When will the Government fix this problem?

    • @KyleTO7
      @KyleTO7 Před 3 lety +8

      Poor people are fine in the beginning. Anyone can get a credit card and build credit. You've just gotta pay it back and built up a good repertoire with the bank.

    • @AhhhSukeSuke
      @AhhhSukeSuke Před 3 lety +1

      That is not true at all. My own RBC personal bank account is free, because I have my workplace's direct deposit attached to it....
      And 1 credit card opened. That's all it took to avoid a small mthly fee.

    • @KyleTO7
      @KyleTO7 Před 3 lety

      @@AhhhSukeSuke I have RBC. What's that program called? I'd like it to as I have 2 credit cards with them.
      Do you still get unlimited withdrawals and such?

    • @KyleTO7
      @KyleTO7 Před 3 lety +2

      And anyone can get a free bank account. Usually with a few bucks to start you off if it's your first account.

    • @KyleTO7
      @KyleTO7 Před 3 lety

      @@AhhhSukeSuke I'm on the verge to switching to Tangerine. I already have an account but haven't fully switched over. I hate RBC's high fees.
      Id be happier if I have a mortgage through them and had higher fees for my bank and a cheaper mortgage rate but I only have a bank account so $15 a month is kinda high.

  • @ThrifterGuy
    @ThrifterGuy Před 3 lety +20

    Of course she is busy. And even if she talks it will be lip service. Because she would never need to use these predatory lenders.

  • @peterkuzmin8624
    @peterkuzmin8624 Před 3 lety +10

    What's shocking is how little disclosure there is about risk of high interest loans. People need to be informed

  • @philbrown8056
    @philbrown8056 Před 3 lety +30

    I have a credit score in the high 700s. Fairstone sent me a offer so I contacted them just to see. They offered me 7500 at 31% lol. I laughed at the lady asked why she tells me I'm high risk

    • @AcousticGString
      @AcousticGString Před 3 lety +2

      Lol, me too, I have almost perfect credit and I swear I get these offers atleast 2× a week from all different places. I'm not Canadian, I'm in America but we have the exact same thing here, the high interest scammers on a loan. If I need a loan I'll go to my bank...

    • @geniusTVshow
      @geniusTVshow Před rokem

      Personal unsecured loan is always "high risk" cuz you are not doing business loan that guarantee investing something that produce cash flow... personal loan can be spent on anything including gambling to some... it's a high risk financial business as well, zero trust from both side by default regardless your credit score (they know, personal credit score is fart in the wind)

  • @alexinfinite7142
    @alexinfinite7142 Před 3 lety +6

    I used to work for these places. Watching a person stuck in the Debt/borrow cycle is basically financial servitude.
    Once you get into Brick Top's pocket, you're never getting out.

  • @petepete2284
    @petepete2284 Před 3 lety +28

    Time for the little guys to take these guys down.

  • @holysauron123
    @holysauron123 Před 3 lety +15

    this is genuinely good journalism thank you!

  • @badwifiop
    @badwifiop Před 3 lety +12

    how is it legal to get someone to sign before showing them the contract?

  • @thehALomolov2
    @thehALomolov2 Před 3 lety +12

    11:54 "with 4 kids, no school and no childcare, she HAD to stay home" aka she quit due to circumstances at home.
    Of course the loan insurance for job loss is not going to apply. Credit insurances are just an extra money maker for making a quick buck with additional fees. They'll fight tooth and nail to deny coverage. Legal contracts do not care about personal circumstances.

  • @coreysimon8321
    @coreysimon8321 Před 3 lety +8

    Firestone has been sending me letter tell my I was approved for $5000 loan but I've never gone and every couple of months after that until now I still receive them.

  • @ScareFestTTV
    @ScareFestTTV Před 3 lety +35

    Love Marketplace!

  • @honestynolie9284
    @honestynolie9284 Před 3 lety +8

    Desjardins was a nightmare. I made payments and they still reported to credit beareau that I wasn’t. I ended up contacting the BBB and consumer affairs before getting help. A one year loan and I was done by six months but still reported as if it wasn’t. I kept asking for statements and they would always tell me that it was in the mail.

  • @AngryCanadian1971
    @AngryCanadian1971 Před 3 lety +6

    Sometime in 2019, someone got really upset with one of these places in Guelph and smashed out all there giant windows. That same place is still open today.

  • @sufalchhabra736
    @sufalchhabra736 Před 3 lety +6

    Hey Marketplace I watch it even though i live in India.
    Love this series have watched all episodes on CZcams.
    Keep up the good work!!

  • @jessicalevy6142
    @jessicalevy6142 Před 3 lety +11

    Great Job by the expert witness Alex Haditaghi and Senator Ringuette for bringing this to the light and talking about these jerks without fear! We need more leaders like this two individuals! Also great job by CBC marketplace producers for again doing an incredible job!

  • @JoshGratton
    @JoshGratton Před 3 lety +16

    These institutions are scum - and often produce (some) employees that (due to the culture and incentives) perpetuate the attitude that “this is no big deal” when in reality they are being treated the same as the customer. An absolute shame. Interest rates should be capped at 20%.

    • @dimetronome
      @dimetronome Před 3 lety +1

      @blupheonix44 because it’s unethical.

  • @MsNoPixel
    @MsNoPixel Před 3 lety +5

    I love that the senator is talking to you at her own home yet the other woman was “too busy”, it goes to show ya who actually cares about their citizens & who only cares when they’re on the clock.

    • @----5247
      @----5247 Před 3 lety +1

      Christia freeland is BOTH the deputy prime minister and the minister of finance. To be fair, she is much busier than any other public figure

  • @imjody
    @imjody Před 3 lety +7

    I will always love Marketplace. Thank you for what you do! :)

  • @TO8
    @TO8 Před 3 lety +22

    All these cash loan places should shut down for good. Hell the banking system should collapse as well.

    • @fedvvvv
      @fedvvvv Před 3 lety

      Lol. Yeah, good luck with that.

  • @matt9060
    @matt9060 Před 3 lety +60

    I'm gonna save you guys a lot of time. "Truth about high interest loans"
    They're an abhorrent practice, and they take more in interest than you can make from investing in stocks.

    • @doubaya2959
      @doubaya2959 Před 3 lety +1

      Thanks however i have the time to waste.

    • @sparx180
      @sparx180 Před 3 lety

      Matt You are on spot with your comment.

  • @jomarmacanlalay9442
    @jomarmacanlalay9442 Před 3 lety +13

    Wow these places will put you in hole I remember my experience with them it was horrible my life was sad . Don't go there or you'll be worrying and sad. Never again in my life

  • @christopherwilson9979
    @christopherwilson9979 Před 3 lety +5

    I worked for Easyhome about 6 years ago, Hated driving from one house to the the next asking poor people to pay on loans they couldnt afford in the first place, once had two very clearly mentally disabled sisters who had to come in with a social worker because they didnt even have the mental capacity to get out of these predatory loans. Would go the bestbuy weekly to buy all the ipads they had to loan them out for almost 10,000 $ each, that was the 5 year loan value, they had all sorts or weird metrics like SMUR

  • @goldiea8598
    @goldiea8598 Před 3 lety +2

    My husband was with fairstone. It was horrible. He paid $300 and $240 was just interest. He got help from his parents to pay it fully off and got a loan at a different place through his parents.

  • @umarc9767
    @umarc9767 Před 3 lety +2

    You are doing amazing work! I hope you are able to raise all these issues more and pressure politicians and governments to solve these loopholes in the law!

  • @remonanoia1764
    @remonanoia1764 Před 3 lety +5

    You guys are the reall deal love you guys all.amazing work god bless you all keep up the good work and keep Canadian people happy and aware of the thief's and scamers 👏👏✊✊🙏🙏

  • @Nivrad6Dmanindahouse
    @Nivrad6Dmanindahouse Před 3 lety +33

    Despicable. These institutions must be regulated and fined for their sins. I am very shocked on how they take advantage on the little guys who are financially distressed.

  • @brandonmccarthy9224
    @brandonmccarthy9224 Před 3 lety +2

    LOL THE TRAP BEATS IN THE BACKGROUND 🤣🤣🤣🤣

  • @ajblack2410
    @ajblack2410 Před 3 lety +15

    Isn't them making them sign the contract before letting them look at it required you even get EULA for gods sake

  • @rdesousa8955
    @rdesousa8955 Před 3 lety +11

    you guys late to the party on this story - money mart has been charging up to 49% per annum for loans since 2018 already

  • @phil3038
    @phil3038 Před 3 lety +12

    I would love to know how much risk they actually take on, so at 46% you would only need 6 out of 10 to pay up in full with the remaining 4 paying nothing back, and your in profit.

    • @liquididentity101
      @liquididentity101 Před 3 lety +1

      Sadly, that's not even close to reality. When a client defaults on the loan, that debt is sold off to colelction companies. So a ballpark of about half of that debt isnt actually lost. The lender is paid by the collections company in hopes they themselves can can collect on the other half. Yes, this is still a very surface-level look at things, but what you may see as a loss really isnt.

    • @phil3038
      @phil3038 Před 3 lety

      @@liquididentity101 so they are probably very profitable, making a high ROI from those who are really struggling financially. I would love to see their records and find out.

  • @jordanmace317
    @jordanmace317 Před 2 lety +1

    Thank you for teaching us as well as uncovering. A lot of us aren’t taught stuff like this

  • @natronmeans6264
    @natronmeans6264 Před 3 lety +36

    The high interest rates charged by these people should be Illegal..

    • @bekesir12
      @bekesir12 Před 3 lety +2

      People should be free to make their own decisions even bad ones.

    • @scatch037
      @scatch037 Před 3 lety +4

      The maximum legal interest-rate in Canada is 60%. This amount is set by government, not industry! If people have a problem, they need to talk to their politicians, not complain about the subprime lending industry companies. Know what you getting into, and make a plan to pay it off quickly and stick to that plan.

    • @natronmeans6264
      @natronmeans6264 Před 3 lety +1

      @blupheonix44
      So greed just run wild until all the system Crashes huh?..

    • @natronmeans6264
      @natronmeans6264 Před 3 lety +3

      @@scatch037
      Well, my comment was geared towards the folks in charge of regulating this behavior which is Government..
      Thanks for sharing though..

    • @natronmeans6264
      @natronmeans6264 Před 3 lety +3

      @blupheonix44
      Be realistic! Capitalism is a Debt system & unless you're living in a Forest somewhere cut off from Humanity or lucky enough to be born into wealth ( with Borrowing & Leveraging most likely at it's Genesis) you are going to incur Debts to survive at some point in your life..
      It doesn't take a Rocket Scientist to figure out that People are Rigging the system to keep you in Debt for life unless something is done to keep it in check b/c it's not sustainable as a Society..
      Thus Recessions & Depressions keep happening & we the Tax payers keep bailing out these Morally bankrupt people..

  • @IzellahImre
    @IzellahImre Před 3 lety +15

    Not this recommended after I just saw Trisha Paytas saying she ended up paying over 100k for 3k worth of loans- CRAZY

  • @himearikawa3130
    @himearikawa3130 Před 3 lety +3

    I cant stop watching this.
    And I live in the US of A.

  • @patricksimard9588
    @patricksimard9588 Před 3 lety

    Nice to finally see some good journalism from CBC.

  • @aimanmazloum9561
    @aimanmazloum9561 Před 3 lety +2

    I am showing this to my kids

  • @nickiewilson6985
    @nickiewilson6985 Před 3 lety +5

    Our Government has let these corporations rip the Canadian's off big time! Everything from forest, resources, mountains, fracking & on and on. When will you work for the rest of us

  • @fakeMbadge
    @fakeMbadge Před 3 lety +12

    I borrowed like 1500 from money mart, fell behind on the payments i was 18 young and dumb. the best decision i made was to just stop paying them making a new bank account and moving on, they sent it to collections turned into a 3500 loan, tried to serve me through registered mail and I never answered. disappeared off my credit report last year. brought my score up a lot If you're like i was and facing homelessness because of these predators dont pay them. Most time they're not gonna go through the hassle of hiring a process server to come track you down for a under 10k loan.

    • @phil3038
      @phil3038 Před 3 lety +3

      I agree, if your really struggling to pay then just fek em off, yes you will have to wait a few years till it's off your credit report, but they can't really do anything to force yo into pay, apart from sending letters and baliffs, both of which again can't force you to pay up

    • @marylindagail
      @marylindagail Před 3 lety +2

      with lockdowns and the pandemic, it has made these places ripe for making money. I walked away from a smaller loan after doing business with them for 10 years paying it back and reloaning each month. I am a low-income fixed income old age pension person and I have not had a problem walking away. I've paid them in spaids over the years.

    • @thirstbuster78
      @thirstbuster78 Před 3 lety +3

      Congrats, you're the reason these places exist.

    • @ForceFedFetusFillet
      @ForceFedFetusFillet Před 3 lety

      Exaaaaactly

    • @xtrey19x
      @xtrey19x Před 3 lety +4

      I hope you at least paid back the money you borrowed (principal). The high interest and fees is what traps you, but you did take someones money so pay it’s only right to pay it back.

  • @rachelledays9881
    @rachelledays9881 Před 3 lety +1

    Wow, this was eye opening. I learned a lot from this episode.

  • @NorthernBCFlyGuy
    @NorthernBCFlyGuy Před 3 lety +31

    that rate of 39.99 is super slimy. I bet many think they meant $39.99

    • @NicholasLittlejohn
      @NicholasLittlejohn Před 3 lety +4

      That's likely the scam

    • @shaq9361
      @shaq9361 Před 3 lety +3

      yeah grown adults thought a 39.99 meant 39.99 to borrow thousands funny how adults don't take responsibility

    • @grae_n
      @grae_n Před 3 lety

      @@shaq9361 okay so on a 10k loan $39.99 biweekly annualizes to 10%? Hardly a scam. In fact they'd still be making money. Even monthly it's in the realm of possible.
      (52/2) * 40/10000 = 0.104=10%

    • @shaq9361
      @shaq9361 Před 3 lety +1

      @@grae_n still making money. They can chose to make as much as they want since they took the risk and the other people can easily chose to not take the loan. No?

    • @grae_n
      @grae_n Před 3 lety +2

      @@shaq9361 my point was 39.99$ for borrowing thousands of dollars is entirely possible depending on the conditions. This whole industry is very slimy. I do believe in interest caps.
      It's very possible for interest payments to become larger than an individual's income. In that case the loan is non-repayable. You can say they have to pay it back. But they can't. It's just math.

  • @Stonksguy05
    @Stonksguy05 Před 3 lety +5

    I work at a Canadian Financial institution, TD as a financial advisor and have personally seen countless clients suffer from stories like these or worse. This video is literally just scratching the surface!

    • @raymond289
      @raymond289 Před 3 lety

      All Big bank Sell High interest SubPrime Mortgage and Sub Prime Auto Loan. Up to 19% annually.

  • @CaptArgo24
    @CaptArgo24 Před 3 lety +29

    tip: if you don't have the money...
    DONT BUY IT

    • @andrewrivard4458
      @andrewrivard4458 Před 3 lety +1

      Lmao especially right now during the pandemic some are struggling 10x more than others and actually need to do these loans and the way they present said loans sounds like a good payable option but once it's all said and done and the pay date comes around and the finalizing of paying off the full loan is when you really realize how much they misled you, just like how easyfinancial said it's only 46.9% for the whole 3-4 years but really it's 46.9% interest for each of those years not just in a whole

    • @Reculse
      @Reculse Před 2 lety

      Yep that is solid plan.Especially for small stuff that you don't really need right away.

  • @hollywoodundead72
    @hollywoodundead72 Před 3 lety +2

    I love this series its always an eye opener, thanks CBC !

  • @hobbydiytv28
    @hobbydiytv28 Před 3 lety

    Thanks Marketplace for raising this issue. ❤️

  • @maxad1148
    @maxad1148 Před 3 lety +5

    In my city, a city councillor passed a bylaw that these cash loan places can’t open up within the city limits. The ones that are already there are unfortunately grandfathered in but hopefully they’ll go out of business some day and my city will be free of these.

    • @birdman1265
      @birdman1265 Před 3 lety

      What city is this if you don't mind me asking?

    • @maxad1148
      @maxad1148 Před 3 lety +1

      @@birdman1265 Windsor, Ontario

    • @brandonthompson9824
      @brandonthompson9824 Před 3 lety

      @@maxad1148 they circumvent that by buying old licenses. New ones can still open in Windsor.

  • @b-rare
    @b-rare Před 3 lety +5

    I had to pause and take a picture of the part where it says these lenders borrow at 5% and lend at 40.5%. That’s an amazing business model . You make free money. That’s exactly how you invest in this world . Learn people. Use other peoples money to make money. That’s how you win. Learn.

  • @er-lo7fm
    @er-lo7fm Před 3 lety +7

    Wow if this is happening in Canada, I can only imagine the US 😂

  • @brandonrayner5253
    @brandonrayner5253 Před 3 lety +3

    I unfortunately had a loan with easy financial and they wouldn’t let me pay off the remainder of my balance and literally took me to court. From that point on I refuse to open any mail from any payday loan service, I’ve even tried to call them to remove me from their mailing service and they flat out refused to do so.

  • @capriwarzone863
    @capriwarzone863 Před 3 lety +4

    Moneymart almost ruined me when i was making the least. Screwed by OSAP i took their loan. One of my worst ever decisions.

  • @LittleRadicalThinker
    @LittleRadicalThinker Před 3 lety +3

    Interest rate should not be higher than 5% annually, at most compound daily, regardless of circumstances, to individuals. To companies, it’s different.

    • @jameshoney5689
      @jameshoney5689 Před 3 lety

      Most people won't be eligible and then they will complain about that as well. 😂

  • @pinkgirl1x
    @pinkgirl1x Před 3 lety

    Great subject. Thanks for sharing.

  • @handsomeawkward1822
    @handsomeawkward1822 Před 3 lety +1

    Thank you for making this. People need to know to stay far far away from these places.

  • @mariek.474
    @mariek.474 Před 3 lety +11

    60% interest and more is criminal, and in some provinces by consumer protection act anything above 35% is abusive. But even then, the worst of private landers try to get away with even more profit with adding some "insurances", "broker fees"... It's a predatory industry preying on people that are already struggling, and the banks are not forced to provide the same services with reasonable fees/interest and just don't want to.

    • @vicgamesvt9682
      @vicgamesvt9682 Před rokem +1

      I'm surprised they didn't mention that pay day loans of below $1500 can have yearly intrest rates of 400%. Granted these loans are limited to 2 month terms it is still ridiculous none the less.

  • @blathetube1597
    @blathetube1597 Před 3 lety +3

    It's inexcusable that personal fiance is not taught in school. I absolutely believe that our government is complicit in keeping citizens ill prepared to deal with money.

  • @haydenjames7019
    @haydenjames7019 Před 3 lety

    That's why we have to read and sign every single page of the contract and initial really important aspects in the contract like interest rates Fees lates payments and also have a 14 day cooling off period mandated by law in New Zealand and the responsible leanding act

  • @R4PTORZWIN
    @R4PTORZWIN Před 3 lety +3

    Interest rates are difficult to comprehend because of the calculations involved to figure out how much interest is being paid over time, and how long it will take to pay off the full balance.

    • @xtrey19x
      @xtrey19x Před 3 lety

      This is where spreadsheets come in handy. Most people are walking around with mobile computers in their hands, but unfortunately they don’t know how to use them 🤦‍♂️. The numbers app that comes with the iPhone already have templates for things like this you just need to type in the loan amount and interest.

  • @davide4162
    @davide4162 Před 3 lety +8

    Having worked at one of these places, don’t get a loan from there.

  • @oceanwonders
    @oceanwonders Před rokem +1

    Part of the problem is how little financial education people have. It's one of the most important life skills to work on.

  • @muhammadrashad96
    @muhammadrashad96 Před 3 lety

    government of canada MUST Take Action. Thanks CBC News 🥰

  • @TheSubzeto
    @TheSubzeto Před 3 lety +22

    It's such a predatory business. Taking advantage of people in financial struggle and exploiting their financial illiteracy

  • @hoodmaneducator9120
    @hoodmaneducator9120 Před 3 lety +4

    Lots of companies such as these take advantage of low income ppl that are trying to take a mortgage but are not able to get it through normal traditional banks. They also work with brokers and trick ppl who would normally get normal bank loans

  • @TheAbdulaziz786
    @TheAbdulaziz786 Před 3 lety +1

    WE NEED THESE COMPANIES. How m i suppose to grow and fulfill my needs when banks say no. M i suppose to wait for 6 years to get credit back and then apply in bank for a car loan. ????? All or you answer me this question. If i miss some payments on my credit cards or my credit card is in collections. Do i not deserve a house untill next 6 years ..????

  • @mugs061
    @mugs061 Před 3 lety +1

    I have done the loan thing with said company and never again. If you don’t pay them on time they constantly call you until you do. It was most stressful time for me and they were making it worse. I went credit consolidation society and they helped me make payments I could afford with my combined loans. I got a loan from my family to pay my loan so I am finally done, but once again never again. It’s not worth hurting your credit

  • @arlenmontrope4721
    @arlenmontrope4721 Před 3 lety +9

    No choice. The banks won't touch me. You go where you can do business.

    • @xeero24
      @xeero24 Před 3 lety +1

      They won't touch you, because you made bad decisions? You're "Undocumented"? I wouldn't call what these people do "Business". As an investor, I'm willing to invest in whatever, I don't care, but these places I wouldn't touch, they're legalized loan sharks.

    • @arlenmontrope4721
      @arlenmontrope4721 Před 3 lety +6

      @@xeero24 yes, I made bad decisions when I was 20. And it has followed me for years. No excuses. I have cash flow and you know what, if I can't get a car loan for 4-6 percent. Then I'll take it for 15. This is the world i have to live in. I do need to travel for work. Oh well, just have to pay it down. Eventually credit will come back.
      You have good credit, good for you. Hope you make the best use of it.

    • @spacewolfjr
      @spacewolfjr Před 3 lety +7

      @@arlenmontrope4721 I've luckily never been in the same position but I 100% appreciate your perspective here. People can judge all they like but God forbid they'd ever have to walk a mile in your shoes.

    • @pixelpuppy
      @pixelpuppy Před 3 lety +1

      loan shark victims say exactly the same thing.

  • @shadowgirl11
    @shadowgirl11 Před 3 lety +3

    I really hope Canada takes care of this...

  • @adamwyett3157
    @adamwyett3157 Před 3 lety +1

    Hello CBC News. Would it be possible to add moderated closed captions for this episode of Marketplace like you do with your other videos? Love the series. Much appreciated.

    • @adamwyett3157
      @adamwyett3157 Před 3 lety

      Please reply to this comment when / if you do, then I will watch the episode. The automated ones can be so bad. They sometimes make you spit your coffee, but not great if you want to be informed on a serious topic.

  • @chadwaller8192
    @chadwaller8192 Před 3 lety +1

    It's a high rate because it's high risk. It's the same reason a person with good credit can buy a car at 0% or 1% and another person with bad credit buying the same car for the same price pays 15% or 20%. One person has shown they are responsible with money, the other has not. There is mystery to this.

  • @bigben2502
    @bigben2502 Před 3 lety +7

    Never try lend money, and those companies Look like traps

  • @adamcox124
    @adamcox124 Před 3 lety +12

    The problem is that no one will lend to a high risk individual at 20% or you would make and money

    • @jamesh7540
      @jamesh7540 Před 3 lety +1

      The sales practices here should be criminal (they are basically lying), and they should be forced to provide a contract before signing; however, I would have liked the news reported to include the default rates for these loans. High interest rates could make sense if something like 25% of customers default on the loan.