Replacing the Printheads | HP DeskJet GT 5810 and 5820 Printers | HP Support

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  • čas přidán 10. 09. 2024
  • This video shows how to replace the printheads on the HP DeskJet GT 5810 and 5820 printers. If you find that the printheads are damaged or do not function correctly, replace them with new ones following the steps in this video.
    This video applies to the following models:
    HP DeskJet GT 5820 5821 5822 All-in-One printer
    HP DeskJet GT 5810 5811 5812 All-in-One printer
    For other helpful videos go to / hpsupport .
    More support options for your HP device are available at hp.com/support.
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    About HP:
    HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
    This video was produced by HP.
    Replacing the Printheads | HP DeskJet GT 5810 and 5820 Printers | HP Support
    • Replacing the Printhea...

Komentáře • 193

  • @Felivalverde
    @Felivalverde Před 4 lety +4

    They are making it so easy. You really have to push these print heads into place.

    • @HPSupport
      @HPSupport  Před 4 lety

      +Stassie83 Please refer this document to know about replacing the printhead: bit.ly/2B5M4yU

  • @leoescalante8135
    @leoescalante8135 Před rokem +1

    Error E-8 shows after replacing one (1) Printhead (Color or Black) - Fixed!
    Hello everyone, I will take this opportunity to share with you the solution and fix after having 4 hours of figuring out how to fix this problem (wew!). In my case, after replacing either printheads, "P" or "A" won't show up, and E-8 error keeps on showing. So what I did is to restart the printer by turning it off and on again, then wait for a second an "A" will show in the display and prints the alignment page, then you can proceed to the alignment and priming process! Good luck! Like this so you can help others too. Thank you!

    • @HPSupport
      @HPSupport  Před rokem

      Hi Leo, thanks for contacting!
      Thanks for sharing the steps that helped you!
      If you need any help in the future, you can always get back to us.
      Thank you for being a valuable HP customer.
      Have a wonderful day!
      Cheers!
      Binu - Social Media Tech Support

  • @hemilcivil3909
    @hemilcivil3909 Před 2 lety

    In my hp DeskJet 5820 megenta colour is not printed however megenta colour is in the tank...
    So need to change print head?

    • @HPSupport
      @HPSupport  Před 2 lety

      +hemil civil Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3faio5R

  • @A_dhit_a_m_a
    @A_dhit_a_m_a Před rokem

    I have pressed the blue carriage latch, but it doesn't open. I have followed the steps as shown in the video.

    • @HPSupport
      @HPSupport  Před rokem

      Hi Sihan, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue in replacing the printhead of your printer.
      I will do my best to assist you.
      Replace printheads that are damaged or no longer functioning properly as mentioned here: bit.ly/3o1rZl2
      Binu-HP Social Media Tech Support

  • @jsrjchndk1666
    @jsrjchndk1666 Před 4 lety

    When I change print head blue carriage latch is not close when I push it, it up again so please help I already purchased new head from hp store please help

    • @HPSupport
      @HPSupport  Před 4 lety

      +Jsrj Chndk Replace printheads that are damaged or no longer functioning properly as mentioned here: bit.ly/2B5M4yU

  • @rangesh1101
    @rangesh1101 Před 5 lety +1

    great ....i saved ₹3k after watching this video 😀😀

    • @HPSupport
      @HPSupport  Před 5 lety

      +rangesh1101 I am glad to know that the video has helped you fix the issue.

  • @riserisflying
    @riserisflying Před 3 lety +1

    MY BLUE CARRIAGE LATCH IS NOT GETTING CLOSE WHAT SHOULD I DO NOW PLEASE TELL ME.

    • @HPSupport
      @HPSupport  Před 3 lety

      +AGENT 13 R Replace the black and tri-color printheads as mentioned here: bit.ly/2B5M4yU

  • @avneesh6299
    @avneesh6299 Před 4 lety

    Printer does not print black ink, alignment does not work! Should I try reinserting the black printhead? Please help.

    • @HPSupport
      @HPSupport  Před 4 lety

      +19 026 Avneesh Madan Please refer to the instructions under this document to fix this issue: bit.ly/2AX1dzE

  • @cyngutlay4862
    @cyngutlay4862 Před 4 lety +2

    what are the names or models of the printhead needed for this type of printer?

    • @HPSupport
      @HPSupport  Před 4 lety

      +Cyn Gutlay You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

  • @ananyagupta1039
    @ananyagupta1039 Před 3 lety

    The alignment page that got printed didn't print the coloured part . I have another alignment page which is correct.so I'm using that will there be any issue doing this?

    • @HPSupport
      @HPSupport  Před 3 lety

      +Ananya Gupta There would not be any issues. If you experience any issues, please contact us and we will assist you.

  • @emanuel4k7
    @emanuel4k7 Před 5 lety +12

    This is the worst printer ever. There´s a printhead error, and The support site says both printheads need to be replaced simultaneously. Once you have an issue, you can turn it into a nice flowerpot

    • @HPSupport
      @HPSupport  Před 5 lety

      +emanuel4k7 Please follow the guidelines in this document to fix this issue: bitly.com/2Omfifx

  • @thanuttnipatjakarn2264

    Wow!! Manually move the Carriage.

    • @HPSupport
      @HPSupport  Před 4 lety

      +Thanutt Nipatjakarn Replace printheads that are damaged or no longer functioning properly as mentioned here: bit.ly/2B5M4yU

  • @ranupatel2577
    @ranupatel2577 Před 2 lety

    hi i want to purchase this printer header form where I brought, please provide direct link , and when we change it is compalsory to change both the header at a time. Please reply............

    • @HPSupport
      @HPSupport  Před 2 lety

      +ranu patel Each printhead contains a small amount of priming ink that is used during the priming process. If the carriage latch is opened after priming, both printheads must be replaced. An E-8 error occurs if only one new printhead is installed in the printer. You can purchase new printheads from an HP Authorized Repair Center or Service Partner.
      Find service for your HP printer from the HP support web site.
      Go to HP Customer Support: support.hp.com/in-en
      Click Service center locations in the Support section near the bottom of the page.
      Follow the instructions on the page to find the nearest repair center or service partner.

  • @bibhudas3279
    @bibhudas3279 Před 4 lety

    I have HP DeskJet GT 5810 and the yellow colour is missing. What should I after removing the air from the pipes? I have to buy the cartridges or there's an another way? Please tell me!!

    • @HPSupport
      @HPSupport  Před 4 lety

      +Bibhu Das thanks for reaching out!
      I understand that you are experiencing a print quality issue on your printer.
      I'll do my best to assist you.
      Please perform the steps mentioned under this document to fix this issue:
      hp.care/2o3s9a5
      Let us know how it goes.

  • @olawaleagboola7896
    @olawaleagboola7896 Před 2 lety

    Please am having an issue with the yellow colour not displaying on the printed documents. Having the same issue on two different ink tank 415 printers. Please what's the permanent solution ? Replacement of printhead or any ?

    • @HPSupport
      @HPSupport  Před 2 lety

      +Olawale agboola Please refer to the instructions mentioned under this document to fix this issue: bit.ly/2RQDjAp

  • @shameeramahawattage7150
    @shameeramahawattage7150 Před 4 lety +1

    Hi. I have this kind of Printer. I want to remove the CISS part temporary to carry the printer as hand luggage in a flight. Is this Possible? If so could you provide some details

    • @HPSupport
      @HPSupport  Před 4 lety +1

      +Shameera Mahawattage Please contact our phone support team to get this information: Please follow these steps to reach them.
      Step 1. Open link: www.hp.com/contacthp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @samarthanegundi4262
    @samarthanegundi4262 Před 3 lety

    I have to push in paper to the printer, it does not take it in on its own is there a solution for this

    • @HPSupport
      @HPSupport  Před 3 lety

      +Samarth Anegundi Please refer to the instructions under this document to fix this issue: bit.ly/2XbZOVT

  • @grishmasanghavi5244
    @grishmasanghavi5244 Před 5 lety

    I am unable to print properly in my DeskJet GT 5810 printer...tricolour inks are getting merged as well as at times yellow ink isn't printed ...so what might be the issue...problem in printer / ink/ printheads

    • @HPSupport
      @HPSupport  Před 5 lety +1

      +Manisha Sanghavi thanks for reaching out!
      I understand that you are experiencing a print quality issue on your printer.
      I'll do my best to assist you.
      Please perform the steps mentioned under this document to fix this issue:
      hp.care/2o3s9a5
      Let us know how it goes.

    • @grishmasanghavi5244
      @grishmasanghavi5244 Před 5 lety

      @@HPSupport I have already performed these...but no results 😰

  • @momshai
    @momshai Před 3 lety

    hi is it okay to change the colored printhead only, i'll just keep the black printhead, because my black is still working

    • @HPSupport
      @HPSupport  Před 3 lety

      +smfv 7993 Priming cannot begin until new tri-color and black printheads are installed at the same time into the printer. An E-8 error occurs if only one new printhead is installed in the printer.

  • @cosmicmancosms5981
    @cosmicmancosms5981 Před 4 lety

    i have same printer. my problem is while i was printing my pdf via duble side myhand, it is stopping printing and re start all pages.NO eror code on its screen. i updated drivers but i cant fix it. please help

    • @HPSupport
      @HPSupport  Před 4 lety

      +cosmic man cosms Please download and run HP print and scan doctor from here to fix this issue: bit.ly/2ksCr6S

  • @jethrojundelossantos3550
    @jethrojundelossantos3550 Před 5 lety +4

    Ink cartridge failure.
    Tri-color
    How can i fix this?

    • @HPSupport
      @HPSupport  Před 5 lety

      +jethro jun delos santos Please follow the guidelines in this document to fix this issue: bitly.com/2PX5zgN

    • @karina-pj4xn
      @karina-pj4xn Před 4 lety

      Did this sign appear after you replace the printhead?

  • @technicalbengali589
    @technicalbengali589 Před 5 lety

    How to fix problem, my printer is not printing appropriate ink . If I print a particular colour it's converted on others colour ink .

    • @HPSupport
      @HPSupport  Před 5 lety

      +Technical Bengali Please perform the steps mentioned under this document to fix this issue: hp.care/2o3s9a5

  • @naomiforrosuelo3245
    @naomiforrosuelo3245 Před 4 lety

    I haven't use my HP Deskjet GT 5810 printer for quite some time now. When I tried to print now it prints sucks. I tried all the diagnostic tests but it prints all blue (light blue). I used HP support & it sais that printheads must be replaced. Please advise how do I proceed with this. I haven't even refilled the ink since I bought it. HP PLEASE CHECK ON THIS ISSUE. Thank yoy

    • @HPSupport
      @HPSupport  Před 4 lety

      +naomi forrosuelo Please follow the guidelines under this document to fix this issue: bit.ly/2AX1dzE

  • @rueniss
    @rueniss Před 3 lety

    I recently had my printer serviced because the yellow ink on the tube kept retracting back for no apparent reason and now the same problem has recurred. is there any way to solve this? My print head is pretty new and it is frustrating. GT5820

    • @HPSupport
      @HPSupport  Před 3 lety

      +rueniss Please refer to the instructions under this document to fix this issue: bit.ly/2Xp5ThL

  • @richardjosol5485
    @richardjosol5485 Před 6 lety +2

    my 415 inktank M0H50A not working anymore, tried the video but the problem wont go away

    • @HPSupport
      @HPSupport  Před 6 lety

      +Richard Josol HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue. Please perform the steps mentioned in this document to fix this issue: hp.care/2n7mMdH

  • @sarlitotipactipac113
    @sarlitotipactipac113 Před 3 lety

    I was replacing a new set of print head (Tri-color/Black) when our Printer was no longer printing. “ Ink Cartridge Failure” appears when I print as well as the “”Print head Alert Light” on the printer panel. Frustrating, the problem still does not go away after the procedure of replacing the print heads. What is the root cause of this problem? And why is the ink soaked under the Printer’s Head floor? The Model of our Printer is HP DeskJet GT 5820... Please give me a good explanation and ways on how i should do that i can solve the problem... Thank you and more power. God bless you!

    • @HPSupport
      @HPSupport  Před 3 lety

      +Sarlito Tipactipac Please refer to the instructions under this document to fix this issue: bit.ly/3m5Cm4P

  • @subhashreeepaul
    @subhashreeepaul Před 4 lety +1

    A red light is constantly appearing .Do I need to change the cartridges?

    • @HPSupport
      @HPSupport  Před 4 lety

      +Subhashree Paul Please follow the guidelines under this document to fix this issue: bit.ly/2zwK6Id

  • @payelbanerjee2658
    @payelbanerjee2658 Před 4 lety

    I have hp deskjet gf 5820 and the red colour is not coming . What can i do?

    • @HPSupport
      @HPSupport  Před 4 lety

      +Mr. & Mrs. Prusty thanks for reaching out!
      I understand that you are experiencing an issue with your printer as it is not printing in color.
      I'll do my best to assist you.
      Please perform the steps mentioned under this document to fix this issue:
      bitly.com/2yyyBvm
      Let us know how it goes.

  • @maramsaleh954
    @maramsaleh954 Před 4 lety +2

    Where to find the replacement !! I searched everywhere

    • @HPSupport
      @HPSupport  Před 4 lety

      +Maram saleh You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

  • @kimberlydrake6676
    @kimberlydrake6676 Před 6 lety +1

    I have a HP Office Jet 525 series...when I received new cartridges I accidentally removed the second layer of tape...will it still work? Any advice would be most appreciated 😊

    • @HPSupport
      @HPSupport  Před 6 lety

      +Kimberly Drake We recommend you to replace the cartridge as mentioned in steps in this document: bitly.com/2wCpj1l

  • @lestermontederamos2672

    There are a lot of breaks on the black ink of my printer. I haven't used it for months now. Can I still use my printer? Does replacing the printhead fix the problem?

    • @HPSupport
      @HPSupport  Před 3 lety

      +lester montederamos You can try replacing the printhead.

  • @Speedracer7258
    @Speedracer7258 Před 3 lety

    is there a printer head region lock ? I bought print heads from USA and they refuse to work for south American region

    • @HPSupport
      @HPSupport  Před 3 lety

      +RAVI Please contact our phone support team to fix this issue. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @yaman379
    @yaman379 Před 4 lety

    please reply, if we replace the printhead in ink tank unlocked position so the remaining ink in the pipe will come back to tank and it may be damage the ink system
    hence,firstly we lock the ink tank then after replacing it unlock the knob ...............

    • @HPSupport
      @HPSupport  Před 4 lety

      +YAMAN Replace printheads that are damaged or no longer functioning properly as mentioned here: bit.ly/2B5M4yU

  • @SaketMitra
    @SaketMitra Před 5 lety +6

    Reprime the Printer.
    Press and Hold Power button, Then Press Black Color Copy Button 9 times and 1 Time Color Copy Button. It will reprime the printer. Do not use syringe steps as it will void your warranty

  • @karina-pj4xn
    @karina-pj4xn Před 4 lety

    My printer has blinking sign and "ink incompatible" sign shows. Will this issue be fixed by replacing the printhead?

    • @HPSupport
      @HPSupport  Před 4 lety

      +kd dw May I know the model number of your printer so that we can check the details for you?

    • @karina-pj4xn
      @karina-pj4xn Před 4 lety

      @@HPSupport it's hp deskjet 5280

  • @dhrubajyotideka1367
    @dhrubajyotideka1367 Před 5 lety +2

    Can I Colour image printing in 60 GSM Traching paper??

    • @HPSupport
      @HPSupport  Před 5 lety

      +Dhruba jyoti Deka Please refer this document to know about choosing the best paper for the print job: bit.ly/2GCnMib

  • @arashmr1987
    @arashmr1987 Před 5 lety

    helpful

    • @HPSupport
      @HPSupport  Před 5 lety

      +arash mozafarpour I am glad to know that the video was useful to you.

  • @mohdamaan9632
    @mohdamaan9632 Před 3 lety

    If only one head is faulty, do i need to change the both?

    • @HPSupport
      @HPSupport  Před 3 lety

      +Mohd Amaan No. Each printhead contains a small amount of priming ink that is used during the priming process. If the carriage latch is opened after priming, both printheads must be replaced. An E-8 error occurs if only one new printhead is installed in the printer.

  • @rupensubba
    @rupensubba Před 3 lety

    Even after changing the printhead purchased from your website,. tricolor cartridge failure occurs.. please help to solve this error

    • @HPSupport
      @HPSupport  Před 3 lety

      +rupen subba thanks for reaching out!
      I understand that you are experiencing an issue with an ink cartridge on your printer.
      I'll do my best to assist you.
      After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8
      Let us know how it goes.

    • @rupensubba
      @rupensubba Před 3 lety

      @@HPSupport the problem is with the printer and its not about notebook. I changed the cartridge for my hp 5810 printer. But the error tricolor cartridge failure occurs.

  • @RegieSaberon
    @RegieSaberon Před 5 lety

    My printer can't print yellow, I tried print diagnostic and it only prints Magenta and Cyan ... how often do I need to replace my printhead?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Regie Saberon Please perform the steps mentioned under this document to fix this issue: bitly.com/2SH6q6q

  • @lifeisabedofrose5723
    @lifeisabedofrose5723 Před 5 lety +1

    My printer releases much color than normal while printing. Can I reduce it?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Life is a bed of rose Please follow the guidelines in this document to fix this issue: hp.care/2o3s9a5

  • @siaentertainment
    @siaentertainment Před 5 lety +2

    how do i know that i need to change the print head

    • @HPSupport
      @HPSupport  Před 5 lety +1

      +SIA ENTERTAINMENT If you are receiving errors related to printhead like 'Printhead Problem' or 'Printhead Appears to be Missing', you can go ahead and replace the printhead.

    • @prabhudattabhuyan7128
      @prabhudattabhuyan7128 Před 4 lety

      if we need to change the printhead after some specific prints then what is the advantage of having ink tank.

  • @sandeepreddy6869
    @sandeepreddy6869 Před 4 lety

    gt 5820 series uses which model cartridge or print head's pls reply asap.

    • @HPSupport
      @HPSupport  Před 4 lety

      +sandeep reddy thanks for reaching out!
      I understand that you need to know about the ink bottles compatible with your HP DeskJet GT 5820
      I'll do my best to assist you.
      Please refer >>HP DeskJet GT 5820>>HP Deskjet GT>>HP Deskjet printers under this document to know about the compatible ink bottles: bit.ly/2HdckdQ
      Let us know how it goes.

  • @dhrubajyotideka1367
    @dhrubajyotideka1367 Před 5 lety +2

    this printer give Borderless printing?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Dhruba jyoti Deka This printer supports border less printing. You can confirm this on page 31 of the user manual: bitly.com/2UbvYJy

  • @grishmasanghavi5244
    @grishmasanghavi5244 Před 5 lety

    How long does printheads of DeskJet GT 5810 last???..my printheads are used almost more than 2 years

    • @HPSupport
      @HPSupport  Před 5 lety

      +Manisha Sanghavi The printhead need not be replaced for any printer model until the printer gets into a serious print-quality issue.

  • @khanbasharat
    @khanbasharat Před 5 lety

    when i print any coloured photo ther is no colored print but it appears black n white

    • @HPSupport
      @HPSupport  Před 5 lety

      +3A1 projects and gadgets Please perform the steps mentioned under this document to fix this issue: hp.care/2o3s9a5

  • @Hunkiralyfi
    @Hunkiralyfi Před 6 lety

    How many pages can be printed with the printheads before they must be replaced? Or does the printer recommend the replacing of worn out printheads?

    • @HPSupport
      @HPSupport  Před 6 lety

      +Hun Király The printer will give you warning or error messages regarding the print head. At that time you can replace the print head.

    • @Hunkiralyfi
      @Hunkiralyfi Před 6 lety

      What is your experience, or what is the official HP opinion: how many pages can be printed before the error message appears?

  • @glenabastas293
    @glenabastas293 Před 6 lety +2

    where can i buy print head of this unit? i need a replacement.

    • @HPSupport
      @HPSupport  Před 6 lety

      +Glen Abastas The instructions for purchasing printheads can be found under section Where can I get new printheads? from this document: bit.ly/2lTRKD8

  • @khalidhussain8833
    @khalidhussain8833 Před 5 lety +1

    Helo dear I need adapter hp laser jet ink tank 310 printer can you help me,??

    • @HPSupport
      @HPSupport  Před 5 lety

      +Khalid Hussain thanks for reaching out!
      I understand that you need to purchase power cable for your printer.
      I'll do my best to assist you.
      You can purchase it from here:
      hp.care/2bMA2PC
      Please select your country and enter the serial number of your printer.
      Let us know how it goes.

  • @davidkarlteologo8098
    @davidkarlteologo8098 Před 5 lety

    Hi i receive a message saying "catridge problem" what should i do?

    • @HPSupport
      @HPSupport  Před 5 lety

      +David karl Teologo After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2uDjvD2

  • @makmakflip
    @makmakflip Před 5 lety

    after u replace the color print head and try to on agian the printer i dont see any P in my printer. and when i check the color going in the tube. any help?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Mak mak Filp Replace printheads that are damaged or no longer functioning properly as mentioned in steps in this document: bit.ly/2lTRKD8

    • @SaketMitra
      @SaketMitra Před 5 lety

      Reprime the Printer.
      Press and Hold Power button, Then Press Black Color Copy Button 9 times and 1 Time Color Copy Button. It will reprime the printer. Do not use syringe steps as it will void your warranty

  • @eduhomeenterprisesinc.2189

    Hello. I have the same printer and I think I have a problem. The ink cartridge/printer head is not sucking ink from the tank. I need help. Thank you.

    • @HPSupport
      @HPSupport  Před 6 lety

      +jayjay silvosa Please follow the guidelines in this document to fix this issue: bitly.com/2LyxbaG

    • @SaketMitra
      @SaketMitra Před 5 lety +1

      Reprime the Printer.
      Press and Hold Power button, Then Press Black Color Copy Button 9 times and 1 Time Color Copy Button. It will reprime the printer. Do not use syringe steps as it will void your warranty

    • @heinzbillgaldoslindao1489
      @heinzbillgaldoslindao1489 Před 5 lety

      @@SaketMitra Hello, and how Can I reprime the color head????

  • @sarthakghosh6335
    @sarthakghosh6335 Před 6 lety +1

    Is the priming process there in hp 2600 series

  • @thememories1371
    @thememories1371 Před 3 lety

    Which print head is used
    Plesase tell its model no.

    • @HPSupport
      @HPSupport  Před 3 lety

      +the memories I understand that you need to purchase Printhead for your printer.
      You can purchase Printhead or any other accessories from here:
      www.hp.com/accessorize
      I hope this helps you!!

  • @shaqirmagray2204
    @shaqirmagray2204 Před 6 lety +1

    I buy a new printer but two pipes do not flow ink

    • @HPSupport
      @HPSupport  Před 6 lety

      +SPEED VIEWERS Please perform the steps mentioned in this document to fix this issue: bit.ly/2LyxbaG

  • @Tashjacob_217
    @Tashjacob_217 Před 2 lety

    How do you know that the priming process is completed?

    • @HPSupport
      @HPSupport  Před 2 lety

      +TJ Surewin Agrivet and Gamefowl Supplies Priming cannot begin until new tri-color and black printheads are installed at the same time into the printer. An E-8 error occurs if only one new printhead is installed in the printer. Please refer this document for complete information: bit.ly/3o1rZl2

  • @mizoscene7532
    @mizoscene7532 Před 3 lety

    Where to buy print head please help me

    • @HPSupport
      @HPSupport  Před 3 lety

      +Jona Mizo You can purchase the printhead from here: bit.ly/2PW1Wgw

  • @subrahmanyama9134
    @subrahmanyama9134 Před 4 lety

    Please show the faults of mother board or pcb and show how to change the pcb for 2515 hp DeskJet printer. Respond

  • @abdyaazhaadiabdullah7
    @abdyaazhaadiabdullah7 Před 4 lety

    after refill ink i cant print again what can i do now

    • @HPSupport
      @HPSupport  Před 3 lety

      +A B D Yaaz Please perform the steps mentioned under this document to fix this issue: bit.ly/2FqFulb

  • @kartikroy6554
    @kartikroy6554 Před 6 lety +1

    How many price both of two new print heads

  • @jakeolario9408
    @jakeolario9408 Před 5 lety

    What kind of cartdrige is your?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Jake Olario thanks for reaching out!
      I understand that you need to know about the ink bottles used in this printer.
      I'll do my best to assist you.
      You can find the compatible inks under HP Deskjet GT>>HP Deskjet printers from here: bit.ly/2KrSYny
      Let us know how it goes.

  • @BhuvahGems
    @BhuvahGems Před 5 lety +1

    worst printer ever... we print only 162 print and giving ink spot on the paper and sometimes not print some words. ... we called the service center and ask for charge and they charged 2500 rupees only for service. Wow, amazing . for the car I am giving service charge only 1500 rupees. Worst service and printer.

    • @HPSupport
      @HPSupport  Před 5 lety

      +Bhuvah Gems and Jewelry Private Limited Please perform the steps mentioned under this document to fix this issue: support.hp.com/us-en/product/hp-deskjet-gt-5810-all-in-one-printer-series/7840162/document/c04912978

  • @vivianebeget
    @vivianebeget Před 4 lety

    My printer make noise. witch ink has more ink

    • @HPSupport
      @HPSupport  Před 4 lety

      +viviane beget Please perform the steps mentioned under this document to fix this issue: bit.ly/2FqFulb

  • @edwinbongas
    @edwinbongas Před 4 lety

    is there any way to repeat the priming process?

    • @HPSupport
      @HPSupport  Před 4 lety

      +Lazyman Please refer step 5 from here to get this information: bit.ly/2IN2TkB

  • @alokgaur5311
    @alokgaur5311 Před 4 lety

    What is the price of print head please tell us

    • @HPSupport
      @HPSupport  Před 4 lety

      +gather with harsh Please contact our phone support team to know the price:
      Please follow these steps to reach them.
      Step 1. Open link: www.hp.com/contacthp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @venkatnandan1571
    @venkatnandan1571 Před 3 lety

    How to fix DOC error in hp 10005 MFP printer

    • @venkatnandan1571
      @venkatnandan1571 Před 3 lety

      Please reply HP

    • @HPSupport
      @HPSupport  Před 3 lety

      +N. Nandan Please download and run HP print and scan doctor from here to fix this issue: bit.ly/2MVaS4K

    • @venkatnandan1571
      @venkatnandan1571 Před 3 lety

      @@HPSupport No it doesn't work please help me

  • @Maaitecl
    @Maaitecl Před 5 lety

    Where can i buy new printheads?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Maite Fernández Brito Please refer 'Where can I get new printheads?' mentioned under Frequently asked questions (FAQs) from this document to know about purchasing new printhead: bit.ly/2lTRKD8

  • @prashantkadave6612
    @prashantkadave6612 Před 4 lety

    How to clean primer head

    • @HPSupport
      @HPSupport  Před 4 lety

      +prashant kadave Please follow the guidelines under this document to fix this issue: bit.ly/2FqFulb

  • @gulabgupta4655
    @gulabgupta4655 Před 6 lety

    My hp 5810printer not a clean print its some isuu

    • @HPSupport
      @HPSupport  Před 6 lety

      +gulab kesharwani If the printer is working, but the printed output is missing black or color ink, or the printed page is blank or has very little ink, the steps in this document should help you fix this issue: hp.care/2o3s9a5

  • @ABHISHEKKUMAR-gv9eh
    @ABHISHEKKUMAR-gv9eh Před 4 lety

    Price of printhead?

    • @HPSupport
      @HPSupport  Před 4 lety

      +ABHISHEK KUMAR You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

  • @gingerringer6639
    @gingerringer6639 Před 6 lety

    How do I clean the feed rollers on my Officejet Pro 8710?

    • @HPSupport
      @HPSupport  Před 6 lety

      +Ginger Ringer This document describes how to clean the paper feed rollers. Paper feed rollers can be coated with paper dust over time and lose their ability to feed paper correctly: bitly.com/2JMX2Of

  • @sushantkudash3069
    @sushantkudash3069 Před 5 lety

    The door OR cover must close HP 5820 not printing

    • @HPSupport
      @HPSupport  Před 5 lety

      +sushant ku dash Please perform the steps mentioned under this document to fix this issue: bit.ly/2vZFSUN

  • @copyfran8786
    @copyfran8786 Před 6 lety

    Where i can buy the Printheads on the HP DeskJet GT 5810????

    • @HPSupport
      @HPSupport  Před 6 lety

      +Copiadora La Union Replacement printheads are available from HP Authorized Repair Centers or Service Partners: bitly.com/2sZsTBT

  • @mayurkhan9061
    @mayurkhan9061 Před 6 lety

    HP GT 5810 automatic off and on

    • @HPSupport
      @HPSupport  Před 6 lety

      +Mayur Khan Please perform hard reset on your printer to fix this issue: 1. Turn the printer on. 2. With the printer turned on, disconnect the power cord from the rear of the unit. 3. Unplug the power cord from the wall outlet. 4. Wait at least 15 seconds. 5. Plug the power cord back into the wall outlet. 6. Reconnect the power cord to the rear of the unit. 7. If the printer does not turn on by itself, press the Power button to turn it on. If the issue still persist. update the firmware as mentioned in steps in this document: bitly.com/2MLB28L

    • @md.arshadali6019
      @md.arshadali6019 Před 5 lety

      Mere Hp DeskJet printer 5810 me on karne pr 0 ke ander ! Symbol aa jata hai or outside me -ka or machine paper Xerox nahi ho pata hai please reply kijiye.

  • @drrahulgogoimaxillofacialp3447

    My inktank is not working properly from day one... I change the printer heads... Still not printing properly.. I went for samsung printers... HP SUCKS BIG TIME

    • @HPSupport
      @HPSupport  Před 4 lety

      +Dr Rahul gogoi Please follow the guidelines under this document to fix this issue: hp.care/2rIFqLq

  • @krisshna5736
    @krisshna5736 Před 6 lety

    How we can make sure that the print heads have a long life ?

    • @HPSupport
      @HPSupport  Před 6 lety

      +krisshna Please refer this document to get this information: bitly.com/2LzWE3z

  • @asaprocky8884
    @asaprocky8884 Před 5 lety

    What kind of print head does a gt5810 have .

    • @HPSupport
      @HPSupport  Před 5 lety

      +simon mejia Please refer Where can I get new printheads? under Frequently asked questions (FAQs) from this document to get this information: bit.ly/2lTRKD8

  • @kervyproject7791
    @kervyproject7791 Před 4 lety

    Dont but this printer this series is fualty i had to return mind today after only three weeks of use and the store i brought it from said this printer are not good two out of three will have printhead problems

    • @manuelleivatalledo615
      @manuelleivatalledo615 Před 4 lety

      Mine is two years old and never failed, maybe you made a bad installation

  • @berbum4530
    @berbum4530 Před 5 lety

    the problem is that we cannot buy this print heads unless we bring the printer to HP. which is stupid by the way.

    • @HPSupport
      @HPSupport  Před 5 lety

      +Ber Bum Please refer section 'Where can I get new printheads?' under this document to know about purchasing new printhead: support.hp.com/in-en/document/c04874548

    • @mactastic144
      @mactastic144 Před 5 lety

      “Replacement printheads are available from HP Authorized Repair Centers or Service Partners.” makes me want to design my own printer.

  • @SanjayKumar-tj1tj
    @SanjayKumar-tj1tj Před 4 lety

    Cyan colour is not at all printing

    • @HPSupport
      @HPSupport  Před 4 lety

      +Sanjay Kumar thanks for reaching out!
      I understand that you are experiencing an issue with your printer as it is not printing cyan color.
      I'll do my best to assist you.
      Please perform the steps mentioned under this document to fix this issue:
      hp.care/2o3s9a5
      Let us know how it goes.

  • @srinivasulusivapuram5716

    Telugu language

    • @HPSupport
      @HPSupport  Před 3 lety

      +Srinivasulu Sivapuram thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: czcams.com/users/HPSupport

  • @clairecheng125
    @clairecheng125 Před 3 lety

    barely a year and printhead defective ; tri color pha and encoder strip useless ...shame on you hp and the hp service center in the philippines is a fraud...

    • @HPSupport
      @HPSupport  Před 3 lety

      +JUDGE BUENO-RTCMNL Please contact our phone support team to fix this issue. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @TechmdYt
    @TechmdYt Před 3 lety

    I have hp5810 printer . Believe me it is worst printer...

    • @HPSupport
      @HPSupport  Před 3 lety

      +एम ऐ Could you please elaborate the issue you are experiencing on your printer?

  • @anythingaroundtheuniversev9960

    Nice product but unfortunately, your authorized seller in the Philippines is not allowing to buy just the printhead. They will only sell you the printhead if their own service center will do the replacement and charge you more than the value of the printhead. A very greedy for money authorized seller and service center in the Philippines. I complained it before but HP did not do any action. Is HP also getting big commission from replacement service that is why you are tolerating this form of malpractice of your authorized seller in the Philippines?
    Now, I cannot use my printer anymore due to I had let it fixed by your authorized seller and service center at the same time and after three months, I am getting error. It will only be fixed by your authorized service center for a big fee again. It is getting more expensive. Can you please do something???? Buyers should be allowed to buy the printheads only and should not be forced to have it replaced by your authorized reseller/service center for a service fee much more expensive than the printheads.

    • @HPSupport
      @HPSupport  Před 4 lety

      +Anything Around the Universe Vlog You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

    • @anythingaroundtheuniversev9960
      @anythingaroundtheuniversev9960 Před 4 lety

      @@HPSupport Thank you for giving me the link. Unfortunately, after several attempts, your site is giving a message "This site can't be reached". h20141.www2.hp.com/hpparts/default.aspx. Do you have any better suggestion? Can't you make a corrective action to the malpractice of your Philippine reseller/service center?

    • @anythingaroundtheuniversev9960
      @anythingaroundtheuniversev9960 Před 4 lety

      @@HPSupport The parts number are M0H50A and M0H51A.

    • @HPSupport
      @HPSupport  Před 4 lety

      +Anything Around the Universe Vlog Please contact our phone support team to fix this issue: Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @anaklautancui8961
    @anaklautancui8961 Před 5 lety

    worst printer even i cannot to take out the cartridge

    • @HPSupport
      @HPSupport  Před 5 lety

      +Arung Bahari Refill the ink in one or more ink tanks when ink is low or empty as mentioned in steps in this document: bitly.com/2EbXm6J

    • @asaprocky8884
      @asaprocky8884 Před 5 lety

      Revoving the cartridge is way too easy .

  • @prakashnaik8328
    @prakashnaik8328 Před 5 lety

    duplicate printer

    • @HPSupport
      @HPSupport  Před 5 lety

      +Prakash naik May I know the model number of your printer and the exact issue you are experiencing on it so that we can check the details for you?

  • @fmcq9400
    @fmcq9400 Před 5 lety

    My printer ran out of black ink like it goes below the line. After refilling it, it won't print in black. Can you help me? Please

    • @HPSupport
      @HPSupport  Před 5 lety

      +Baby boi Please perform the steps mentioned under this document to fix this issue: hp.care/2o3s9a5

  • @DeepakKumar-ep4kx
    @DeepakKumar-ep4kx Před 5 lety +1

    Ink cartridge failure.
    Tri-color
    How can i fix this?

    • @HPSupport
      @HPSupport  Před 5 lety

      +Deepak Kumar Please perform the steps mentioned under this document to fix this issue: bit.ly/2PX5zgN

    • @shubhammaheshwari4078
      @shubhammaheshwari4078 Před 4 lety +1

      @@HPSupport This Link has expired. PLease share another one .