Check out Grave Trigger on Kickstarter! An awesome apocalyptic, sci-fi skirmish, miniature game: www.kickstarter.com/projects/cardboarddynamo/grave-trigger?ref=88k230
It was so much fun trawling through those comments. I'm a web dev, so it hurt my soul trying to use the new website. 4-5 clicks just to switch between looking at one army then another! Christ on a bike.
I served in O Battery The Rocket Troop. It was the only British unit that was allowed to fly the flag of another country as it's colours, which is the Swedish flag. This was because in 1813 at the Battle of Leipzig the Rocket troop rescued the King of Sweden.
Funny thing on the mention of the terrible website pushing people to Element, I had the same experience in element this weekend. I had never visited the shop before, but its pretty shocking as a customer experience. Nothing is priced, you're directed to use QR codes which just take you to the website - but not everything has QR codes so you just spend half your time browsing the website anyway and the ceiling is falling in. With the reputation (rightly deserved) that element has, it was quite shocking. The Nottingham store is smaller by comparison but a much, much nicer shopping experience.
As a former paramedic in the US, I just wanted to point out the area I am from EMS and the fire department are separate entities. What you guys are talking about is common in other places, but in the Pittsburgh area, almost every ambulance is privately owned except for big cities. For example, in Pittsburgh, the city owns the ambulance, but the ambulance also does all rescue and medical.
afaik fire and EMS are separate pretty much everywhere here in the US - Fire dept will show up for emergencies, as well as an ambulance EMS crew at times, since they're trained. But only an ambulance crew will transport you to the hospital. The other sad thing people outside the US don't necessarily understand is we get a separate bill for everything. So, my son had an emergency as a kid at school (he's fine!) - ambo,, ER room, ER doctor, children's hospital, anaesthesiologist and surgeon.
Thanks guys (and especially Peachy) for pointing out the pain us White Scars are having now - as well as no Captain on bike, they also deleted regular bikes, scout bikes, the land speeder, 3 other flavours of speeder, and had already got rid of the Khan on bike at the start of 10th. It's become a meme/joke now amongst us Scars that Korsorro is on foot! And then they release the Stormlance detachment - 3 stratagems out of the 6 are for mounted units (so now just outriders and ATVs), and 2 of the 4 enhancements are for mounted characters (now just the Chaplain on bike)!
I do love the interviews, but it's been too long since it was just you three chatting about the hobby. Would be good to get more of these on top of the interviews if possible.
had the great pleasure of meeting Peachy a couple of times and chatting with him at Newark recently (and being gratuitously pegged) and find his enthusiasm about all things hobby infectiously boundless. Yet to meet either Pat or Geoff but very much hope to in future. The whole way this cast comes across is that you're three blokes that it'd be a pleasure to have a few beers with a get mildly tiddly. Keep up the great work gents
I think it is horrible. Way harder to navigate than the previous one. I hate having to scroll for ages because they want all these big fancy pictures instead of just the text. This feels more like me having to walk all the way through Ikea to get to the checkout vs just being able to get what i want and check out.
In my opinion the old GW web store was creaky and did need replaced. At an absolute minimum the way the dynamic elements of the pages stopped working after a few minutes unless you reloaded the pages was awful, and so was the way region and language encoding was handled. However the new web site is not an upgrade. The Register, an IT news web site has written that GW has been struggling with a massive IT upgrade for years - since 2019, I think. Bringing the new website online suggests to me (and this is utterly unfounded speculation) that someone in management drew a line in the sand and said that there were to be no more delays and the website had to be online by a fixed date, come what may. The intent may have been to focus minds on actually getting issues fixed and things working - but that did not happen and the site launched in a partly complete state.
I wonder if there's any truth to the story that the old website was built by the former CEO's wife's company, it could also be to get away from reliance on them? Idle afternoon thoughts.
@andrewdickinson1041 bespoke maintenance costs can be astronomical. But it is probable that the website is just the tip of a huge iceberg, with many pieces used by the warehouse, logistics, distribution, manufacturing etc and those have certainly seemed to be struggling in recent years. The website deficiencies are probably deemed inconsequential compared with those other systems working more reliably, the website can improve over time but if the other systems fail it costs a small fortune to resolve.
inspired by this video i logged in to see what fuss is all about and well I'm glad I was still listening to you guys while I raged at the site, your jovial banter has prevented me from punching the screen.
I enjoy the new studio layout giving little doggy more screen time (please just always have the dog lol) and letting you guys relax and spread out more. I also think you have set up the camera angles nicely. Also would enjoy more Pat dramatic readings of comments if you have any weird comments for your videos. It is cool to see how quickly you guys keep improving and developing your content. Dream team! Most fun and relaxing group of people talking about Warhammer on CZcams.
The Drinking Phase :) Great show guys - really enjoyed it. 100% agree on GW's new website...bit of a trainwreck but I really, really miss those product 360's - they are such a useful reference guide to understand the box art from all angles
I used to just go on the old GW website and browse, usually buying something (doh!) now I just can't be bothered to try and work through that terrible UI. It's impossible to "browse" the store now. Element, Wayland and Magic Madhouse now my go to! Love the new digs and of course the dog!
When you see these big square icons, and menus that collapse, the change is to add a canned library that makes the website morph for every device. The downside is it kinda does a lot of weird stuff, like you can grab and move parts of the website, which locks the screen, and then you have to reload to keep using it.
In the US ambulances are not tied to Fire and rescue. They are strictly paramedics. However, almost all Fire and rescue have first responders trained in basic medical response with “ambulances.” They are called rescue squads. They will take you to the hospital if the real paramedics are too far away.
I would assume that like most things, it probably varies a lot from State to State? Certainly it does in Canada, and America is kind of infamous for how ten different States will do things twelve different ways. But on this side of the border, some ambulances belong to the fire department and some belong to their own organisation, depending on where you are. And at least one fire department trains all it's firefighters as paramedics and rotates them between the red trucks and the white trucks. (Though admittedly, that's because they have a lot of oil money and need a very, very good fire department in case an oil refinery blows up.)
Fire fighters on my home town had to be paramedics first before they could join the squad so they were functionally both. In that case: all fire fighters were paramedics, but the paramedics weren’t firefighters
Everything from the Sharpe themed intro, to the side tracked chats and even the unexpected ending... Just pure Painting Phase chaos that we all know and love!! haha. Another awesome episode lads. As much as I enjoy seeing/hearing from all the awesome guests and learn so much in those. The ones with just you three being yourselves is just so wholesomely good! ^^ Keep up the great work as always. :)
Armed Ambulance response teams for Necromunda are an amazing idea. "Sheila, grab your gear. We've got an operation down in the hive, its a surgical strike, in and out in a key-hole entry point. You need to grab a scalpel, a defibrillator, a laspistol and the Heavy Stubber." I can imagine how the opposite gang respond when seeing the Ambulance approaching at speed "Oh shit lads, arm up! its the Red Cross!!!"
now they have rebranded to the warhammer store the new staff will never know the repetitiveness of 12 times per day, a guy in a tracky shouting "ay do u do playstation" from the door (also the Wētā statue is titus from the space marine games and honestly it looks amazing)
The thing about third party sides is exactly what happened in our city. A mix of the shop manager was leaving, the stand in didn't show up even when it was told he would, we have no new manager in side. Noone knows what's going on and on top of that the new website is shit. So some of us are just fed up and buy from kutami, minyarts, ebay, taschengelddieb etc.
The Phase II Clone Trooper armor cut some of the systems that were in Phase I armor Rex was clearly determined to keep them. Cyberpunk 2020 (the RPG) has a sourcebook for the UK and Europe.
Think the 9th Lancers were formed in 1816, after the Napoleonic Wars but earlier than I'd thought. Several Light Dragoon Regiments were converted to Lancers around that time and some fought overseas in India and other Parts of the Empire.
Not forgetting the emergency lance tips issued to the Congreve rocket troops in the Napoleonic wars. 😂 As featured in Sharpe, so I'm shocked Peachy missed that one....
In Canada, whether an ambulance belongs to the hospital, the fire fighting service, or is it's own thing, varies a lot by jurisdiction. In Alberta, most ambulances actually belong to the provincial Emergency Medical Services and have their own stations. But that's a "happened in the last decade" situation and so in some communities, the ambulances are co-located with the fire stations because historically that community fire services ran the ambulances. And in a couple of places, like the County of Strathcona (a county is a rural municipality) which has an f-ton of money because all the oil refineries are in Strathcona, the local standard for equipment and training was much higher than the provincial standard (all of Strath County's firefighters are also paramedics) and so they continue to own their ambulances (although they're dispatched by the provincial 9-1-1 centres). But more relevantly, in Alberta it's standard procedure to send a fire truck to any medical call on a "medical assist." There's a couple reasons for that. First, if the problem is on, say, a busy road, a fire truck is a wonderful thing to use to block the road and create a safe space to work in. Second, if the situation involves, say, hauling someone down three flights of stairs, having a bunch of burly fire-fighters on hand is a big help. But third, and most important, in a lot of medical emergencies the most important thing is to get ANYONE there as fast as possible to keep the patient alive until the paramedics can show up. And fire trucks can, on average, get to most calls faster than anyone else. Partly this is because if there's a fire, time really matters, and so there are more fire stations than ambulance stations in most cities - meaning the fire truck is probably close to the call than the ambulance. And partly it's just because people *notice* fire trucks - they're big, they're red, they have loud engines, and if you're music really is turned up way too loud the fire truck has that great big air horn. So fire trucks can get past traffic better than ambulances or police cars, and that means they get there first.
Combining Forge World and Games Workshop online shops is a great thing to do. It's the inclusion of the marketing site that makes it all suck. The filtering isn't as flexible either, you can see Horus Heresy and 40k stuff at the same time, so for example you can't filter by Space Wolves and see the 30k upgrade bits from FW and GW at the same time.
Honestly I think a slight bit of polish on the old design and full on forgeworld integration would have been enough. Literally, just have a bit of user testing and implement a lot of user experience changes to make the website practically put minis in your basket. The current website feels like it’s been made by people that like “cool” UI elements. “Oooh sideways scrolling UI elements, so cool!” Said no one ever. Great podcast as usual, I appreciate that you’ve found a fourth member of the team that is hairier than Geoff!
@@Stonehorn I mean it definitely had problems tho, right? Clearly they had no bot protections, the mobile site was garbage and the navigation crashed any time I left the site up for more than an hour. That being said, this is way worse somehow?
I think it is likely that the old websites linked to different sites on the backend and that's all gone so there has to be a whole new site that can be linked to the new backend software used for the logistics, distribution and fulfilment.
The new website is an unintuitive buggy trainwreck...I spent an hour with Customer service this morning convincing them that I ordered One Imperial Guard Box set not 10
In response to your discussion about ambulances in the US: Most municipalities in the US have separate Fire and EMS services, but not all. In some cases, fire and paramedics are the same service, such as New York City. In essentially every fire department, most firefighters are required to be EMTs (Emergency Medical Technicians, like paramedics but a lower level of care). There's a least one case, Maryland, where they have police that are paramedics. But obviously those are usually separate departments as well. I believe that ambulances are pretty different in the US versus the UK. I believe you have entirely (or mostly, at least) publicly funded/run ambulances through the NHS. In the US, there are private ambulance services, such as AMR, that provide emergency response the same way that the NHS would. That is fairly uncommon, but not unheard of. In the US, at least in more rural states/areas, much of the fire and EMS services are volunteer, where people are not paid or paid only a little per call. Additionally, I believe that in the UK, most ambulances have a paramedic and a physician, in the US that is very rare. Most ambulances that are paid would have two paramedics, whereas most volunteer ambulances may have one paramedic and one EMT, or two EMTs. Anyhow, great discussion as always! Enjoying the show, gents (and dog)!
Two points: 1) As a member of the software developer union, I feel I need to stick up for GW’s website developers. Even if a website or an app looks fine to the user, it might be creaking behind the scenes - either expensive to run, difficult to maintain or full of security issues. I assume a combination of the these is why GW did a big-bang refresh. I agree that it’s terrible but hopefully it’ll see the kind of evolution that the 40K army builder has seen. (As an aside, I think GW has the same problem that the public sector has when it comes to IT - it simply doesn’t pay market rate for skills and so struggles to attract experienced talent. It’s easy to underpay games developers and painters, less so software developers who can easily get a job elsewhere.) 2) DOGGO!!!!! 🐶 🐶 🐶 ❤
100% down to internal bureaucracy and rounds of gut feeling feedback from whoever managed the product. There’s a set pattern for how all e-commerce sites work, so it doesn’t matter if you’re buying trainers or minis; generally you know what to do. I’m guessing this was made by an agency and not an internal team, so I wouldn’t hold your breath on it being improved much beyond what it is currently, as the cost of taking it beyond a minimum viable product would be huge.
“With Jeff twerking and cleaning up dog piss” you say as I’m right about to paint those hand gems on my custodes! The snort of laughter thankfully pulled the model away, but that was some magical timing! Bloody good episode!
the indexes are all in a free pdf on their site somewhere, the templar vows are tied to their task force, they can take their units and characters on any force but they wont get their vows
For charity, you guys should do a live stream where the drinks (15yr old whiskey) are free flowing, while answering questions from the community. Also… What a way to end to end the show LOL 😂👍 🐶
The website could have used upgrades, but it's as if nobody ever went through some sensible user scenarios. The beginning of UX is to come up with a bunch of tasks we want people to do on the site, and then make sure they are easy to do. Every use case of mine for their website is just worse. The site needs another 6-8 months of development, minimum, to be any good.
Updating the website would have been totally ok. I think it definitely had issues. What they have done is removed most of the core functionality and key user journeys, while not addressing any of the old issues, which is... a bold move.
The story I heard was that it was a whole IT stack redesign, including stock levels, distribution, and the front end -- so that ideally things should be smoother in terms of product distribution. But yeah, the UX is very 'adaptive' and has too much spacing
At this point I'm assuming the 360 removal is deliberate and permanent, since someone figured out how to make a program that automatically turns them into 3D models suitable for 3D printing. A lot of the releases put out just before the new website didn't have 360s. (And just to be clear, I hate this. The 360s were great.)
I was just about to point this out. The accuracy of the photos isn't probably enough to produce a good enough photogrammetry model for printing, but definitely accurate enough to get something to use on tabletop simulator or whatever. I've seen some. As a bonus you get a 'eavy metal paintjob on that sucker.
From what I remember Captain Rex's whole armour is a mix, it's just that the helmets more obvious from the weld lines. The phase 01 armour was more protective but worst for manoeuvrability, but phase 02 had better breathing apparatus and comms. In one episode he gets shot and the phase 01 bit stops the blast which he thanks to the better protection of the earlier armour.
In Canada you pay if it considered not necssary but if needed you do not ,but just to give a good old jump in Ontario then send you a copy of the bill that you would have paid had it not been covered. As my father just about had a second heart attack when sent him the copy (was about 20 years ago price $110 000).
Something about the new studio has got you all in a great mood, this is one of the best episodes so far despite not having a high profile guest. Really enjoying it.
I do QA (testing) for software/apps for a living. Within 5m, me and a mate had found a whole page of new bugs on the GW site - not counting the objectively poor UI/UX. I can't for the life of me understand why it was released in its current state. Even if there were fewer bugs and it was useable - it looks exactly the same as every single generic Squarespace site. To Pat - really appreciate putting the sponsor at the start. Doesn't interrupt the flow, and actually makes me watch the whole segment.
What a cracking episode, loved all the discussion in the new digs, which are looking awesome already! The new website is really interesting, I generally agree its not good, downright bad in places and it breaks so may best practices, there however a few good elements. The technology side of things is right upto date on the frontend side, however the need for a queuing system and the number of errors thrown suggest the the backend systems are still a huge limiting factor. I think that's the reason for the change, the technology has been vastly updated, and will be much easier to maintain going forward. Putting a managers head on i think the update is good but it feels like the visuals where driven by a managers want to make things look shiney rather than carrying out user research and finding out what the users needs are.
Converting is my main hobby. I can sit and spin miniatures for hours on end on the webpage. Just to find the perfect bits for conversions. Then i go an buy the miniatures from a local game stor or secoundhand marketplace. Feels almost crminial, wounder if im alone doing this. XD
Fun fact My regiment were one of the few regiments to stand up to a full cavalry charge by not gng into a box formation and stood in lines and repelled them, as the Russians thought it was a trap, Nope just some crazy jocks Also it's where the "thin red line" came from we would celebrate it every year as a regiment as it was know as rhe battle of balaclava Dunk the inquisition
"it's pretty..." Yes, Peachy. Pretty shite! Also, British Lancers were a result of the devastation Napoleon's Lancers inflicted in the battle of Waterloo.
Bought 10 of the new Assault Marines when they came out. I kept five on the tactical rocks and snipped off the other five and glued them directly to bases. Most of the models look like they are running or have just landed from a jump. Felt all 10 being on tactical rocks would look repetitive in a unit.
so .. navigation is very frustrating for sure, like if I select an army, then I cant continue very far before having to research, also if I try and enter an army via the google page it dies,... that being said.. I ve waited for Azrael since May, I could finally order with no issue. I m in Toronto and it arrived from Memphis in 36 hours... also I love on the characters there is a really nice script on their lore and history.. so what I am saying, while navigating is problematic, I had a good buying experience.. and there are some good features
I have to say, the customer service email staff I've dealt with have been so incredibly good to me that they basically carry the company for me. While I can't afford the models anymore, and looking at them is about a thousand times more difficult, i love gw's customer service. Worst outcome I've ever had was free miscasts for the bitz box and replacements with expedited shipping.
The chance to order FW stuff and GW stuff together and only pay one lot of postage, is at least one advantage that’s long overdue. The site itself though……….
Plus being able to order fw items to a store, which wasn't possible previously. That is a good change. The site will improve gradually I'm sure with probably update happening every month. the priority i think were the change behind the scenes which will hopefully improve their logistics and distribution.
Check out Grave Trigger on Kickstarter! An awesome apocalyptic, sci-fi skirmish, miniature game: www.kickstarter.com/projects/cardboarddynamo/grave-trigger?ref=88k230
You had me until you said 32mm. 🤷
The best part of the new studio is that we can see the dog!
Don’t insult Peachy like that!
It was so much fun trawling through those comments. I'm a web dev, so it hurt my soul trying to use the new website. 4-5 clicks just to switch between looking at one army then another! Christ on a bike.
I served in O Battery The Rocket Troop. It was the only British unit that was allowed to fly the flag of another country as it's colours, which is the Swedish flag. This was because in 1813 at the Battle of Leipzig the Rocket troop rescued the King of Sweden.
I'll have to read up on that, I've never heard anything about the Swedish King needing to be rescued during the battle.
Crown prince (and traitor to the republican cause) at the time, surely?
Swedish rocket king. Great band name.
@@hll705 Yes…he was Crown Prince at the time and made King in 1818.
Watching Sugs navigate it live on-stream whilst cosplaying as an elf was priceless. Just an hour of a confused elf browsing :D
Funny thing on the mention of the terrible website pushing people to Element, I had the same experience in element this weekend. I had never visited the shop before, but its pretty shocking as a customer experience.
Nothing is priced, you're directed to use QR codes which just take you to the website - but not everything has QR codes so you just spend half your time browsing the website anyway and the ceiling is falling in. With the reputation (rightly deserved) that element has, it was quite shocking. The Nottingham store is smaller by comparison but a much, much nicer shopping experience.
Geoff’s little rant on treating warhammer customers like children and being put on hold by customer service had me in stitches 😂😂
We need Pat to re-record EVERY black library audiobook in his newly minted "GW comment reader"
As a former paramedic in the US, I just wanted to point out the area I am from EMS and the fire department are separate entities. What you guys are talking about is common in other places, but in the Pittsburgh area, almost every ambulance is privately owned except for big cities. For example, in Pittsburgh, the city owns the ambulance, but the ambulance also does all rescue and medical.
afaik fire and EMS are separate pretty much everywhere here in the US - Fire dept will show up for emergencies, as well as an ambulance EMS crew at times, since they're trained. But only an ambulance crew will transport you to the hospital.
The other sad thing people outside the US don't necessarily understand is we get a separate bill for everything. So, my son had an emergency as a kid at school (he's fine!) - ambo,, ER room, ER doctor, children's hospital, anaesthesiologist and surgeon.
Thanks guys (and especially Peachy) for pointing out the pain us White Scars are having now - as well as no Captain on bike, they also deleted regular bikes, scout bikes, the land speeder, 3 other flavours of speeder, and had already got rid of the Khan on bike at the start of 10th. It's become a meme/joke now amongst us Scars that Korsorro is on foot! And then they release the Stormlance detachment - 3 stratagems out of the 6 are for mounted units (so now just outriders and ATVs), and 2 of the 4 enhancements are for mounted characters (now just the Chaplain on bike)!
I do love the interviews, but it's been too long since it was just you three chatting about the hobby.
Would be good to get more of these on top of the interviews if possible.
Whilst I enjoy the episodes with guests, its a nice change to just have the three of you chatting - and Bella is a great addition to the team 🙂
"had literally zero nob heads..."
*Cracks knuckles, opens Discord*
😂😂😂
There is no Captain on bike because we don't even have enough lieutenants yet. Be patient we will get there. (Read in Pat's sassy voice please..)
😂🤣😂
You can imagine an exec manage interlocking their fingers and saying the website....we need to homogenise all the sites into one.
Now that is some big picture, blue sky, thinking. You're hired!
had the great pleasure of meeting Peachy a couple of times and chatting with him at Newark recently (and being gratuitously pegged) and find his enthusiasm about all things hobby infectiously boundless. Yet to meet either Pat or Geoff but very much hope to in future. The whole way this cast comes across is that you're three blokes that it'd be a pleasure to have a few beers with a get mildly tiddly. Keep up the great work gents
Loved this. You all look so happy and relaxed in the new digs, or maybe it was just the whisky.
Hahaha! Probably both lol, cheers for the kind words Stu - Peachy
Every time i log into the WG page, I need to tell it im from Denmark. And I love to hear you talk weekend morning when assemble minis. thx for videos.
I don't know what the problem is, the new website is great and there's literally nothing wrong with it. Ahem.
Couldn't agree more 🤣
I enjoy the challenge
I enjoy not finding things and seing no art
I think it is horrible. Way harder to navigate than the previous one. I hate having to scroll for ages because they want all these big fancy pictures instead of just the text. This feels more like me having to walk all the way through Ikea to get to the checkout vs just being able to get what i want and check out.
People are only just hearing the Sarcasm a week later than partions
In my opinion the old GW web store was creaky and did need replaced. At an absolute minimum the way the dynamic elements of the pages stopped working after a few minutes unless you reloaded the pages was awful, and so was the way region and language encoding was handled. However the new web site is not an upgrade.
The Register, an IT news web site has written that GW has been struggling with a massive IT upgrade for years - since 2019, I think. Bringing the new website online suggests to me (and this is utterly unfounded speculation) that someone in management drew a line in the sand and said that there were to be no more delays and the website had to be online by a fixed date, come what may. The intent may have been to focus minds on actually getting issues fixed and things working - but that did not happen and the site launched in a partly complete state.
I wonder if there's any truth to the story that the old website was built by the former CEO's wife's company, it could also be to get away from reliance on them? Idle afternoon thoughts.
@andrewdickinson1041 bespoke maintenance costs can be astronomical. But it is probable that the website is just the tip of a huge iceberg, with many pieces used by the warehouse, logistics, distribution, manufacturing etc and those have certainly seemed to be struggling in recent years. The website deficiencies are probably deemed inconsequential compared with those other systems working more reliably, the website can improve over time but if the other systems fail it costs a small fortune to resolve.
I do like the guests, but it is really nice to have just the three of you and have you all interacting.
inspired by this video i logged in to see what fuss is all about and well I'm glad I was still listening to you guys while I raged at the site, your jovial banter has prevented me from punching the screen.
😂😂😂 I’m glad we managed to save your monitor lol
I enjoy the new studio layout giving little doggy more screen time (please just always have the dog lol) and letting you guys relax and spread out more. I also think you have set up the camera angles nicely. Also would enjoy more Pat dramatic readings of comments if you have any weird comments for your videos.
It is cool to see how quickly you guys keep improving and developing your content. Dream team! Most fun and relaxing group of people talking about Warhammer on CZcams.
The Drinking Phase :) Great show guys - really enjoyed it. 100% agree on GW's new website...bit of a trainwreck but I really, really miss those product 360's - they are such a useful reference guide to understand the box art from all angles
I used to just go on the old GW website and browse, usually buying something (doh!) now I just can't be bothered to try and work through that terrible UI. It's impossible to "browse" the store now. Element, Wayland and Magic Madhouse now my go to!
Love the new digs and of course the dog!
When you see these big square icons, and menus that collapse, the change is to add a canned library that makes the website morph for every device. The downside is it kinda does a lot of weird stuff, like you can grab and move parts of the website, which locks the screen, and then you have to reload to keep using it.
The wonderful actor Norman Rossington was the recruiting sergeant in the Sharpe episode, 'Regiment'.
In the US ambulances are not tied to Fire and rescue. They are strictly paramedics. However, almost all Fire and rescue have first responders trained in basic medical response with “ambulances.” They are called rescue squads. They will take you to the hospital if the real paramedics are too far away.
I would assume that like most things, it probably varies a lot from State to State? Certainly it does in Canada, and America is kind of infamous for how ten different States will do things twelve different ways. But on this side of the border, some ambulances belong to the fire department and some belong to their own organisation, depending on where you are. And at least one fire department trains all it's firefighters as paramedics and rotates them between the red trucks and the white trucks. (Though admittedly, that's because they have a lot of oil money and need a very, very good fire department in case an oil refinery blows up.)
For a price, I would imagine? Under or over $2500?
@@esaedvik well, let's put it this way:
*Get insurance and don't live like an unhealthy slob*
All of a sudden things become a lot more affordable.
Fire fighters on my home town had to be paramedics first before they could join the squad so they were functionally both. In that case: all fire fighters were paramedics, but the paramedics weren’t firefighters
Losing Wishlists just before Christmas seems like a bit of a home goal too.
Everything from the Sharpe themed intro, to the side tracked chats and even the unexpected ending... Just pure Painting Phase chaos that we all know and love!! haha. Another awesome episode lads. As much as I enjoy seeing/hearing from all the awesome guests and learn so much in those. The ones with just you three being yourselves is just so wholesomely good! ^^ Keep up the great work as always. :)
They were very proactive and synergized the web portal. It is perfection. o_O
This person gets it ☝️
Whiskey and wee , classic guys loved listening to this as i put metal tomb kings together
GW's website is a perfect example of Chesterton's fence.
Armed Ambulance response teams for Necromunda are an amazing idea.
"Sheila, grab your gear. We've got an operation down in the hive, its a surgical strike, in and out in a key-hole entry point. You need to grab a scalpel, a defibrillator, a laspistol and the Heavy Stubber."
I can imagine how the opposite gang respond when seeing the Ambulance approaching at speed "Oh shit lads, arm up! its the Red Cross!!!"
Hahaha! Amazing 😂👍
now they have rebranded to the warhammer store the new staff will never know the repetitiveness of 12 times per day, a guy in a tracky shouting "ay do u do playstation" from the door (also the Wētā statue is titus from the space marine games and honestly it looks amazing)
The thing about third party sides is exactly what happened in our city. A mix of the shop manager was leaving, the stand in didn't show up even when it was told he would, we have no new manager in side. Noone knows what's going on and on top of that the new website is shit. So some of us are just fed up and buy from kutami, minyarts, ebay, taschengelddieb etc.
The Phase II Clone Trooper armor cut some of the systems that were in Phase I armor Rex was clearly determined to keep them. Cyberpunk 2020 (the RPG) has a sourcebook for the UK and Europe.
Think the 9th Lancers were formed in 1816, after the Napoleonic Wars but earlier than I'd thought. Several Light Dragoon Regiments were converted to Lancers around that time and some fought overseas in India and other Parts of the Empire.
Not forgetting the emergency lance tips issued to the Congreve rocket troops in the Napoleonic wars. 😂 As featured in Sharpe, so I'm shocked Peachy missed that one....
New studio looks great! More battle reports coming soon I hope
In Canada, whether an ambulance belongs to the hospital, the fire fighting service, or is it's own thing, varies a lot by jurisdiction. In Alberta, most ambulances actually belong to the provincial Emergency Medical Services and have their own stations. But that's a "happened in the last decade" situation and so in some communities, the ambulances are co-located with the fire stations because historically that community fire services ran the ambulances. And in a couple of places, like the County of Strathcona (a county is a rural municipality) which has an f-ton of money because all the oil refineries are in Strathcona, the local standard for equipment and training was much higher than the provincial standard (all of Strath County's firefighters are also paramedics) and so they continue to own their ambulances (although they're dispatched by the provincial 9-1-1 centres).
But more relevantly, in Alberta it's standard procedure to send a fire truck to any medical call on a "medical assist." There's a couple reasons for that. First, if the problem is on, say, a busy road, a fire truck is a wonderful thing to use to block the road and create a safe space to work in. Second, if the situation involves, say, hauling someone down three flights of stairs, having a bunch of burly fire-fighters on hand is a big help. But third, and most important, in a lot of medical emergencies the most important thing is to get ANYONE there as fast as possible to keep the patient alive until the paramedics can show up. And fire trucks can, on average, get to most calls faster than anyone else. Partly this is because if there's a fire, time really matters, and so there are more fire stations than ambulance stations in most cities - meaning the fire truck is probably close to the call than the ambulance. And partly it's just because people *notice* fire trucks - they're big, they're red, they have loud engines, and if you're music really is turned up way too loud the fire truck has that great big air horn. So fire trucks can get past traffic better than ambulances or police cars, and that means they get there first.
Combining Forge World and Games Workshop online shops is a great thing to do. It's the inclusion of the marketing site that makes it all suck. The filtering isn't as flexible either, you can see Horus Heresy and 40k stuff at the same time, so for example you can't filter by Space Wolves and see the 30k upgrade bits from FW and GW at the same time.
1:07:53 snipers use stealth to gain the element of surprise. And there nothing more surprising than a sudden rocket.
😂🤣😂
Honestly I think a slight bit of polish on the old design and full on forgeworld integration would have been enough. Literally, just have a bit of user testing and implement a lot of user experience changes to make the website practically put minis in your basket. The current website feels like it’s been made by people that like “cool” UI elements. “Oooh sideways scrolling UI elements, so cool!” Said no one ever.
Great podcast as usual, I appreciate that you’ve found a fourth member of the team that is hairier than Geoff!
This isn't a "cool new UI elements" issue. It's more of a "I don't know what UI elements to use to make a cohesive and easy user experience"
Agreed, I think the old website was great.
@@Stonehorn I mean it definitely had problems tho, right? Clearly they had no bot protections, the mobile site was garbage and the navigation crashed any time I left the site up for more than an hour. That being said, this is way worse somehow?
I couldn't agree more. It feels like they just threw a bunch of non-thought out ideas in a mixer and made a website.
I think it is likely that the old websites linked to different sites on the backend and that's all gone so there has to be a whole new site that can be linked to the new backend software used for the logistics, distribution and fulfilment.
The new website is an unintuitive buggy trainwreck...I spent an hour with Customer service this morning convincing them that I ordered One Imperial Guard Box set not 10
12:52 Doggo BELLY RUBS!!! The only timestamp you will ever need ;)
In response to your discussion about ambulances in the US:
Most municipalities in the US have separate Fire and EMS services, but not all. In some cases, fire and paramedics are the same service, such as New York City. In essentially every fire department, most firefighters are required to be EMTs (Emergency Medical Technicians, like paramedics but a lower level of care). There's a least one case, Maryland, where they have police that are paramedics. But obviously those are usually separate departments as well.
I believe that ambulances are pretty different in the US versus the UK. I believe you have entirely (or mostly, at least) publicly funded/run ambulances through the NHS. In the US, there are private ambulance services, such as AMR, that provide emergency response the same way that the NHS would. That is fairly uncommon, but not unheard of. In the US, at least in more rural states/areas, much of the fire and EMS services are volunteer, where people are not paid or paid only a little per call.
Additionally, I believe that in the UK, most ambulances have a paramedic and a physician, in the US that is very rare. Most ambulances that are paid would have two paramedics, whereas most volunteer ambulances may have one paramedic and one EMT, or two EMTs.
Anyhow, great discussion as always! Enjoying the show, gents (and dog)!
Two points:
1) As a member of the software developer union, I feel I need to stick up for GW’s website developers. Even if a website or an app looks fine to the user, it might be creaking behind the scenes - either expensive to run, difficult to maintain or full of security issues. I assume a combination of the these is why GW did a big-bang refresh. I agree that it’s terrible but hopefully it’ll see the kind of evolution that the 40K army builder has seen.
(As an aside, I think GW has the same problem that the public sector has when it comes to IT - it simply doesn’t pay market rate for skills and so struggles to attract experienced talent. It’s easy to underpay games developers and painters, less so software developers who can easily get a job elsewhere.)
2) DOGGO!!!!! 🐶 🐶 🐶 ❤
Great Show. BTW Just ordered some decals from Japan to the UK, and received also a Painting PHASE Sticker. (As per your logo)..You are big in Japan!!
Very pleased to see the new host doggo and a great subject matter to discuss
100% down to internal bureaucracy and rounds of gut feeling feedback from whoever managed the product. There’s a set pattern for how all e-commerce sites work, so it doesn’t matter if you’re buying trainers or minis; generally you know what to do.
I’m guessing this was made by an agency and not an internal team, so I wouldn’t hold your breath on it being improved much beyond what it is currently, as the cost of taking it beyond a minimum viable product would be huge.
Best outro to a podcast video I've ever seen.
“With Jeff twerking and cleaning up dog piss” you say as I’m right about to paint those hand gems on my custodes! The snort of laughter thankfully pulled the model away, but that was some magical timing!
Bloody good episode!
A Natalie Portman to sit on my shelf would be good, but given the option I'd rather have Keira Knightley.
the indexes are all in a free pdf on their site somewhere, the templar vows are tied to their task force, they can take their units and characters on any force but they wont get their vows
Thanks for the clarification. I thought that was REALLY good.
I think at least according to win rate the black templars are the best version of loyalist marines when using the force with the vows.
That dog is having the best time
For charity, you guys should do a live stream where the drinks (15yr old whiskey) are free flowing, while answering questions from the community. Also… What a way to end to end the show LOL 😂👍 🐶
My largest complaint at thge moment is the lack of a proper filter. Been looking at some Horus Heresy lately and you have to scroll and scroll....
The website could have used upgrades, but it's as if nobody ever went through some sensible user scenarios. The beginning of UX is to come up with a bunch of tasks we want people to do on the site, and then make sure they are easy to do. Every use case of mine for their website is just worse.
The site needs another 6-8 months of development, minimum, to be any good.
Updating the website would have been totally ok. I think it definitely had issues. What they have done is removed most of the core functionality and key user journeys, while not addressing any of the old issues, which is... a bold move.
Love the new set up! U guys are honest, fun and I really enjoy the conversations. 👌
The story I heard was that it was a whole IT stack redesign, including stock levels, distribution, and the front end -- so that ideally things should be smoother in terms of product distribution. But yeah, the UX is very 'adaptive' and has too much spacing
Nice to see that Iron Hands still get a little love, with the clan Raukaan marine picture on the wall ❤
At this point I'm assuming the 360 removal is deliberate and permanent, since someone figured out how to make a program that automatically turns them into 3D models suitable for 3D printing. A lot of the releases put out just before the new website didn't have 360s.
(And just to be clear, I hate this. The 360s were great.)
I was just about to point this out. The accuracy of the photos isn't probably enough to produce a good enough photogrammetry model for printing, but definitely accurate enough to get something to use on tabletop simulator or whatever. I've seen some. As a bonus you get a 'eavy metal paintjob on that sucker.
360's are still there on a lot of the models that had them. The Drukhari range for example. I was glad as I like them also.
From what I remember Captain Rex's whole armour is a mix, it's just that the helmets more obvious from the weld lines. The phase 01 armour was more protective but worst for manoeuvrability, but phase 02 had better breathing apparatus and comms. In one episode he gets shot and the phase 01 bit stops the blast which he thanks to the better protection of the earlier armour.
Ooh nice! Thanks for that, it certainly better explains why he didn’t die in that episode with the Barc Speeder 👍
In Canada you pay if it considered not necssary but if needed you do not ,but just to give a good old jump in Ontario then send you a copy of the bill that you would have paid had it not been covered. As my father just about had a second heart attack when sent him the copy (was about 20 years ago price $110 000).
At 1:23:09 the “oh Bella” sounds like Alexei Sayle in the Young Ones
14:39 I’m glad someone is calling out the horrendous new website! High five Pat.
Bella may be my new favourite host! Love these casual chat videos just as much as the interviews.
If you are light on guests, there's a crazy CZcamsr who did a 40K video every single day for Orktober!
Always feel like a special episode when you gents get to catch up and talk about minis and random stuff.. the true Sidetracked.
So that website. A friend of mine is an epileptic. He literally can't use it anymore, due to the flashy fullscreen autoplay shit.
Something about the new studio has got you all in a great mood, this is one of the best episodes so far despite not having a high profile guest. Really enjoying it.
Pat the Pangolin Puncher! Need that on a T shirt lads.
The ending reminds me of playing board games with the mates and my puppy decides enough is enough and go all poopinator all over the place... oh gosh!
That Necromunda idea about the trauma team is such a good idea! Would love to see it in your Necromunda campaign
You mustn't punch pangolins in the face, they're endangered *and* delicious. (And rarely found working in laboratories with poor safety processes...)
I do QA (testing) for software/apps for a living. Within 5m, me and a mate had found a whole page of new bugs on the GW site - not counting the objectively poor UI/UX. I can't for the life of me understand why it was released in its current state. Even if there were fewer bugs and it was useable - it looks exactly the same as every single generic Squarespace site.
To Pat - really appreciate putting the sponsor at the start. Doesn't interrupt the flow, and actually makes me watch the whole segment.
The new website stinks of 50 managers spending years in “meetings” and study trips to Bali.
And now for something completely different. . . the comfy chair.
GW must of had a great deal on squares space by the looks of the site
I have two of the Sideshow GI Joe 12" action figures. Incredibly detailed. I'd love to have an Imperial Guardsman of the same style.
It’s alright Geoff, I appreciated your “bigiature” line. 💪 Harshly dismissed by your associates. 😱
What a cracking episode, loved all the discussion in the new digs, which are looking awesome already!
The new website is really interesting, I generally agree its not good, downright bad in places and it breaks so may best practices, there however a few good elements. The technology side of things is right upto date on the frontend side, however the need for a queuing system and the number of errors thrown suggest the the backend systems are still a huge limiting factor. I think that's the reason for the change, the technology has been vastly updated, and will be much easier to maintain going forward. Putting a managers head on i think the update is good but it feels like the visuals where driven by a managers want to make things look shiney rather than carrying out user research and finding out what the users needs are.
That 15 year solera vat from Glen is a lovely tipple. One of my favourites.
Converting is my main hobby. I can sit and spin miniatures for hours on end on the webpage. Just to find the perfect bits for conversions. Then i go an buy the miniatures from a local game stor or secoundhand marketplace. Feels almost crminial, wounder if im alone doing this. XD
Autumn 1816 rather than 1850s, but you're right about us not having lancers during the Napoleonic Wars.
Geoff, have you seen the "Assault Jetpack" from deadly print studios?
Fun fact
My regiment were one of the few regiments to stand up to a full cavalry charge by not gng into a box formation and stood in lines and repelled them, as the Russians thought it was a trap,
Nope just some crazy jocks
Also it's where the "thin red line" came from we would celebrate it every year as a regiment as it was know as rhe battle of balaclava
Dunk the inquisition
Aha! Nice I love a bit of history thanks Dunk 👍👍👍
Such a cute dog. Not mic'd up though, massive oversight imo
I think the lighting is wrong for this discussion…dim it, make it a warmer color, and favor one side a bit. Love the show.
Well, I did get my Necromunda book...still waiting for any confirmation on the new site for my Rogue Trader reprint book. Off to a great start, GW.
GW updated their website to make it more difficult to buy things, right before the holidays.
"it's pretty..."
Yes, Peachy. Pretty shite!
Also, British Lancers were a result of the devastation Napoleon's Lancers inflicted in the battle of Waterloo.
😂😂😂 to the pretty comment and thanks for the Lancer info 👍 - Peachy
Bought 10 of the new Assault Marines when they came out. I kept five on the tactical rocks and snipped off the other five and glued them directly to bases. Most of the models look like they are running or have just landed from a jump. Felt all 10 being on tactical rocks would look repetitive in a unit.
I tried reading the comments here in Patrick's online voice and it sounds bad also lol.
It works for everything!
so .. navigation is very frustrating for sure, like if I select an army, then I cant continue very far before having to research, also if I try and enter an army via the google page it dies,... that being said.. I ve waited for Azrael since May, I could finally order with no issue. I m in Toronto and it arrived from Memphis in 36 hours... also I love on the characters there is a really nice script on their lore and history.. so what I am saying, while navigating is problematic, I had a good buying experience.. and there are some good features
I have to say, the customer service email staff I've dealt with have been so incredibly good to me that they basically carry the company for me. While I can't afford the models anymore, and looking at them is about a thousand times more difficult, i love gw's customer service. Worst outcome I've ever had was free miscasts for the bitz box and replacements with expedited shipping.
mmmmmmmm the 1/6 scale episode, right up my street!!
The chance to order FW stuff and GW stuff together and only pay one lot of postage, is at least one advantage that’s long overdue.
The site itself though……….
Plus being able to order fw items to a store, which wasn't possible previously. That is a good change. The site will improve gradually I'm sure with probably update happening every month.
the priority i think were the change behind the scenes which will hopefully improve their logistics and distribution.
The premier lancers in Napoleon's armies were from Poland. I think they were part of the Imperial Guard too.