Customer Was Wrong
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- Äas pĆidĂĄn 27. 08. 2024
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Today Milad Mirg tells a story about a time where he gets blamed for not toasting a sandwich. This is a food pov video of him making food at a popular burrito place.
He wanted her to toast everything except the bread? He couldnât have corrected her as he watched her put his entire sandwich in the toaster? Like you can see what theyâre doing. Thatâs on him you have to specify first.
Maybe this subway has it hidden for whatever reason but yeah you should be angry at yourself if anything for bad communication
@@lewisbaitup6352 Nah people do it at every subway. We get the same problem, where people wait until it's out of the oven to say "But I didn't want it toasted" after saying they did
How do you even toast everything but the bread?
LMN they put meat and cheese on the wax paper and slide it in the toaster oven. Probably could also toast other stuff if you requested it.
@@lmn6023 by using blow torch i think
I think the whole "The customer is always right" mentality has caused too many people to feel entitled like they have a right to be abusive toward customer service staff members. You shouldn't have apologized or offered to make him a new sandwich. You should have told him to get the hell out. He shouldn't have treated her like that. Companies should give their employees the ability to fight back against abusive jerks.
.
It's just a saying dude it's sometimes right and sometimes not depends in situations
That's not what the customer is always right means.
It means you don't insert your opinion on their choices. If they order their steak well done, you give it to them well done, you don't tell them that they should have it medium rare.
It doesn't mean anything like what you're implying.
@@Yamezzzz no but that's what it has become and interpreted to mean
@@Hippogan No, that's what it has always meant. Some random people taking a random guess at its application doesn't mean shit.
If you work in a clothes shop and a customer really likes a shirt for themselves which you think looks ugly on them, you don't say shit or tell them they shouldn't buy it because the customer is always right.
I had a similar experience and unironically, on my last day I worked there. I worked at a Ma and Pop Korean Restaurant in a pretty populated area as a cashier, I didn't make the food. All was well until we got a larger than average lunch rush, all orders for takeout, and since I had put in my two weeks, a lot of my coworkers thought I was abandoning them, so they called out sick or called for vacation, whatever. The fun stuff. Anyways, I was working alone. So I get quite a few orders put through and I get to a lady who orders something for take out that can be made in about 2 minutes, but since the cooks do things based off of ticket number and how easy something can be made in the downtime of actually cooking something, she probably wasn't going to get her food prepared for about another 10 minutes and would have to go through me sorting and bagging everything alone while also taking orders. Maybe like a few orders taken later, this lady comes to the cash register, interrupting me from bagging food, complaining that I'm being too slow. I had to ask her what her order number was because I had maybe done another 6 or 7 orders after her. She told me her order number, which she was nowhere near me being able to bag if I even had the food ready. So I told her, "Yeah, uh just give me a bit and I'll get to you. I'm kinda alone as you can see." she scoffs and goes back to where she was sitting. I take out my next few orders I bag up because we don't just call their order number, we gotta go walk to them. At this point, it's all just getting annoying, being alone with nobody to help out. The cooks asked if I'm good and I tell them "Yeah, I'll manage." I didn't. This lady, god bless her soul, knocks on the counter and asks for a refund. I say "You're being a bit unreasonable. There are people that were in front of you in the line and you don't see them getting up and stopping me from doing my job." To make this shorter, I'll just say that she wasn't happy and continued to pester me while I was bagging up food. Just as I was about to take out the food I had bagged up to maybe the 2nd person before her, I hear my cooks say the order number for hers. All I could let out was a "Thank God" because I have been basically ignoring the chittering rat behind me. She heard that and started to get even more upset, normal "Manager" line and all that but I didn't care. I wanted her out. Bag up the food as fast as possible, basically throw it at her and tell her to GTFO, pointing at the door leading back to whence she came. She grumbled and walked out. I got to finish some bagging and taking food out before some other people walked in to order. As I'm in the middle of taking the family's order, this woman once again walks in and just about yells that I stole her card that she used to pay. This is where I will reveal, that during the payment process, Cashiers do not touch any cards. We face the card reader to them and they do everything. When I stated this to her, she still insisted that I had her card and that she would call the cops. If only I could show everyone's face in that dining area. Because it was hilarious. I tell her to call the cops and stay in the building then, but no, she knew she was caught in the lie and waddled back out. Thankfully the rest of my solo double shift wasn't so stressful and eventful, I was able to do my job without problems arising.
If anyone wants to know my two cents in why servers and cashiers don't want to work for restaurants or just in general the food industry, Covid has made a lot of these customers who stayed inside for months a lot more dreadful to deal with. I can only hope that if I pick up another food industry job that it isn't as bad as it was where I previously worked.
holy. what is wrong with customers, or really i shouldn't say "customers" but just people in general...
In my point of view the worst is the employer. How can you leave 1 dude to do all the work.. but yes I know they treat us as ants, slaves. Your feelings doesnât matter to them YOU must work for their dreams. I canât stand when I see one girl working as a cook, cashier and cleaner. Thatâs just exploit
Why did you write a assignment on it..............
@@user-un7yy3rh6h Those aren't people. They're Karens. Degenerates. Sub-humans. People who lack empathy.
@@georgem5512 1 person to do the work of 3 or 4 people is cheaper than hiring 3 or 4 people...
You are the go-to channel to watch when I'm bored. Your stories never fail, and I love watching you make food!
Is it just me or seeing subway food being made is so satisfying
This isnât subway though
@@davinanaylor9443 oh, ok, well thanks for notifying me on that mistake I made in my comment
@@ultra_lbp lol
Yeah its only you, he totally got 4.3 mill subscribers because everyone is super interested in small glimpses of a random guys life.
I am really happy that you stand up for the fast food employees
Btw when the other customer said''what on earth happend'' It would be fun if you said'' welcome to subway''
He didnât stand up for her tho
Can I get the timestamp? I thought they just apologized to the rude, angry, and disrespectful customer
@@carcarki5818 just watch the video
@@tdk.5838 I have done that already .-.
@@tdk.5838 Timestamp. Nowhere in the video did he stand up for her.
STORY TIMES ARE BACK BABYYYT
Yessir
I love when customers get mad and act entitled itâs funny and you can make them even more mad making sure that the customer knows they are wrong. The customer is rarely right
Okay well no. If a customer is acting like THAT you need to handle it as the manager and ask her to step away. Then if he still wants to act crazy he can leave. You really don't need his $7 that bad, honestly. And nobody should have to go through that just bc they're in fast food. It's ridiculous.
*âprobably to drive to his pilates class he was 15 minutes late forâ*
Windmill, have you ever gave someone free food because theyâve been having a bad day
Marliett, have you guys ever ran out of an ingredient, and a customer made a huge deal out of not getting what they wanted?
Call him mama
You should have told that customer, that if he wants to make the sandwich, then he should just work at subway.
"What on earth just happened?" Best question ever, customer
Mald have you ever had two customerâs get in a fist fight while you were working?
Customer in the food business can be real annoying. People donât realize how stressful it can be too bad if we accidentally messed up one ingredient
In some countries snapping at people isn't as rude it just means someone needs something and it's most likely that guy was from one of those countries
The customer is always right. If a customer is told he or she is wrong and made to feel guilty about, that customer may never give that establishment business again. If enough customers act in the same way, then most such businesses will look like a ghost town a la Burger King.
Dude even when the content is rude for you you still do it you really are worthy to have 10 millions subscribers so I subscribe bro
I love how magazine respects his coworkers so much
The other customer saying what just happened was kinda funny đ
That's why there are so many assholes in the world instead of telling that man to leave the store because he was being irate. The solution was to say sorry and offer a free sandwich wtf this is what's wrong with retail. These company's give into customers way to easy to the point where it's ridiculous
"I love you bye"!đ
I love these videos, btw have you ever gotten someone that said âIM CALLING THE POLICEâ when you didnât even do anything but mess up the order?
Mup, have you ever had a fan work at your subway or meet one working at a subway?
I work at Sonic and if you are unaware it is a drive in where the customer will pull up to a stall and press a button to order. Inside we also have screen to add what they want to the order and it shows the customer what we've added (Pretty much the same as any drive through at a fast food). Anyway we always read what is on the screen to double check if everything is correct. We then place the order and we receive a receipt that has exactly whatever was on the screen. The number of times customers have told me what's on the receipt is wrong is unbelievably infuriating. If the receipt is wrong it's because you told us that it was correct!
The customer is ALWAYS wrong đđ
Fishy, have you ever spilt an ingredient all over your coworker
Mose,Whatâs the worst fast food experience you have had.What are 3 reasons why you didnât like it and one reason why you liked it a little.
I remember less than 10 years ago fast food was the entry level job. Now children act like they deserve more pay and like it's a career.
"What on earth just happened?"
"We just encountered a wild asshole. Unfortunately, they are not an endangered species."
Magellan has anyone ever hit a different costumer because you âgot their order wrongâ
He wanted everything except the bread toasted but the bread is the foundation of the sandwich.
More than likely he wanted the cheese melted on top, it's painfully obvious that details are either being left out or mis translated as mentioned the woman didn't speak english well, his anger was probably justified, fast wood workers never tell the truth when retelling customer experiences I had to learn that the hard way in my last job, it's one of the reasons why I had to quit. You get so empathic for these workers that you have to investigate and when you check the audio on the cameras you find out that every word they said was a lie.
Milard what's the craziest thing a costumer has asked you
can anyone agree that its anoying when managers say 'the customers are always right'
âThe customer is always rightâ - boss
âYour boss is stupidâ - customer
The customer is wrong 97% of the time when they get mad about something. They don't read a label or they think an ad is for the wrong week - there's exceptions to the rule, but when they get upset about something, it's usually just them being an a-hole.
I used to work at a grocery store and it was a super slow night. There were about 3 customers in the store, so I sent the remaining employees out with the manager to help work on stocking shelves and whatnot, and held down the front by myself. It's a small enough store that if things get busy and I need to page someone up, they'll be at the front within 30 seconds tops. So this guy comes up and he's got maybe 8 or 9 things. Pretty simple order and there's no one else around. He looks around in this exaggeratedly confused manner and I tell him "I can help you up front." He says something like "No one's working here?" I tell him I'm the only one up front at the moment, and he starts getting irritable. He makes some smart comment and I just stand at my register waiting, deciding not to engage any further as this guy's clearly looking to start something. Long story short, during the transaction, he makes it apparent that he wanted to go to a different lane, and that I should have had that open for him. I tell him it's not busy enough, and there's a lot of work in the rest of the store that needs doing. He starts throwing a fit, telling me how I'm not doing my job right, and how this isn't how a store is supposed to be run. Another customer comes up behind him ready to check out, but I've finished scanning his stuff, so I don't need to call up anyone else. He starts complaining more, making more elaborate gestures and the poor woman just looks away, clearly embarrassed to be in the same building as this guy. One of his items is a 5 gallon jug of water - the kind they use for water coolers, and so he wants drive-up. He didn't even have to lift that during the transaction because I have a code I punched in - so no, he wasn't mad about that. I page the drive up kid up front, but the night manager comes up to do it instead, explaining she has him doing something she has him doing something that she doesn't want to take him away from. The night manager is a young girl in her early 20s and about a foot shorter than me, and the guy starts going at it again, complaining that "she wouldn't have had to come up and do that if I'd had the cashier in his lane." I'm sure from his perspective, it looked like the big man was making this girl do all the heavy lifting because I wasn't doing my job right, or that I should be doing the heavy lifting, and he was "standing up for her" or something like that. I just shrug and say "She would have had to come up either way." and get started on the next customer's order. Both she and the night manager are avoiding looking at him. Then he asks "Where's the manager?" Behind him, I can see her face tense up and immediately I just tell him "That's me." Technically, I'm the supervisor, so I'm a little below manager, but I'm just done with this guy and I'm not going to make her listen to him ranting like a lunatic about me. He walks out and before the automatic doors close, comes back in and goes "What's your name?" I look him in the eye, point to my nametag and tell him. He grumbles more of the same complaints before leaving again. Once more, about 5 seconds later, comes back in and as soon as he says his first word, I just say "Get out. Just get out. Get out. Just go." talking over him and pointing at the door behind him until he leaves.
As soon as she's sure he's out of earshot, the customer I'm helping says "Don't worry about it. His wife is probably cheating on him." Me, her, and the night manager all share a good laugh. When the night manager comes back from drive up, she just says "He does not like you" and I laughed. She thanked me for saying I was the manager, saying she didn't know what she would have done if she'd had to deal with him. The next day, as you might imagine, he made a special trip back to the store and complained to the head manager about me. Unsurprisingly, this guy was well-known for being a total prick, so while they heard him out, I didn't face any kind of discipline. The head manager just said he could tell he was being an a-hole from the way he was waving his arms around (since our cameras don't pick up audio). I saw the guy a few times after that and he didn't really say much. The messed up thing is how customers are allowed to act like a-holes and have to go way past too far before anything is done (such as banning them), while customer complaints often hurt employees, even when the employee was completely in the right. I didn't really care about that job, and that definitely made it easy to stand my ground and not take this guy's sh*t. I'd like to say I'd behave the same way at my current job - one I actually do care a bit about - but I can't say for certain. I'm saying it's disgusting that people in the service industry are expected to accept that people are going to be a-holes to them sometimes. Don't get me wrong, 99% of people are just fine. But when even 1% of people are Karens, and you deal with hundreds of people in a day, you're going to have a few bad experiences every day that make you lose faith in humanity, even if most of it is good people.
Magnification, have you ever been blamed for doing something bad even thought it wasnât you?
Milad had somone ever thrown the food that you made right in the bin
Please can you reply
Hey Milad, love your vids.
Yesss I love this type of content man! Thanks!!
So sorry that happened to yâall I hope yâall where doing alright after that
This is sad but I hope you have more better costumers
Worker: what type of bread would you like? Client: HOW DARE YOU!!!
He is being real shy with the cheese đđ
Lol the customer Milad was serving was like âwth did I just seeâ
*achievement unlocked* have the most encounters with Karen's
Finally the normal content is back !
milad still uploads!
Hello i hope you will get 10 million really fast because your videos are really good quality
The older you get the less you tolerate BS in the work place from a customer.
At 34 if I was stuck working Subway and a man came in there acting that pathetic I either call forward the next customer ahead of him or I start my daily cleaning and ignore him completely.
Fire me. I don't tolerate some BS attitude.
Customers like that need to be put in their place.
U do realize putting everything in except for toaster will just burn the topping
Milad makes more money from making videos about working at subway than he would if he got paid for working.
Customers are in the process to make sure that they are safe and secure for your business and you are not allowed to be with them for sale or something else and they will not repeat anything that you have to do
Who is the most nice customer you've served?
well iâm really glad everyone was okay
Question, have you ever mixed up a customers order like if one customer orders something and another person orders something and you give the first person the second persons order and the second person the first persons order. Sorry if thatâs a mouthful or too long.
Proof customers are not always right
Bro, he told her to put things on the bread, then what, sheâs just gonna take it off and put the meat and veggies is the toaster! Crazy story. I would love to know where your subway is at, Marty.
Mick, who is the worst costumer you have ever had and what did they do
bro ur actually too nice to offer what he wants for free just because he is mad
Thatâs really a lot! Poor girl and Miladđđđ
oh boy
Mongolia, what are your thoughts on Dylan opening his very own ice cream shop in new york this summer?
woooow thats messed up :(
Imagine being at subway and seeing someone recording ur food
Having a bad day doesnât entitle anyone to be a complete asshole, especially to someone just trying to do their job.
my man has sandwich aimbot
Those chips be looking delicious. You know they are those crispy, big and nicely salted ones, oh yes
Man thank god I dont see this much where I work.. the closest thing to a customer getting hella mad actually happened last week.
This one customer just came in, we just got done with a pretty big rush so everyone was working on restocking, this dude who was at the counter for 30 seconds top got hella mad where he yelled:
âARE YOU GUYS GOING TO HELP US OR JUST STAND AROUND!â
We didnt even know how to respond so we just put a hold on whatever we were doing and made his shit, so he can just get the hell outta there.
my family runs two stores, and we had whats probably the rudest customer we had in a long time. it was very busy and my mom and i were the only one in the store helping like 12 people. this one women came in, 4 minutes later walked out and said "if you cant handle this many people, why dont you just close!" and she left the door open while it clearly asks to close it. i heard her insult us and our store outside, so i walked out and told her to come and help us. i'd even pay her for it. yeah... she did not like that
My lad, have you ever gotten mad at a coworker
Milard, has there ever been 2 people who walked in and knew you from your CZcams channel?
"What just happened?!"
"A day in the life."
Millard have you ever told someone that theyâre sandwich was bad.
Mulan, what do you normally say (or would you say) if someone asks you what they should get.
0:00- 0:11 is the cutest point of the video no matter what any one says
milad i swear if you make some sort of videos where you make the subway sandwich and eat it with asmr/mukbang/whatever you decide with, you will blow up on yt
Mc lard have you ever had someone do something really stupid and then when you went home you immediately told everyone in your family ?
That sallad looked full before the video started, looks good.
The customer is the stupidest form of a human being that exists. 25 years in retail and they are stupid and uneducated and complain when they never even ever worked in retail or food service. Imo and my FACTS, THE CUSTOMER IS ALWAYS WRONG
@@JustinJ youâre an idiot. I bet you pick up things in a store and leave them in 2 aisles over so we have to clean up after your lazy ass
Why would you apologize? Who are these managers that force you to say sorry when the customer is in the wrong?
People who mistakenly think that they are entitled just need to be refused service. Hopefully they'll take the hint & clean up their act. Just my opinion on it.
The customer he was helping: What on earth just happened
Me: I have no clue
W customer service
Milad has a customer ever try to steal money
âCustomers are always rightâ
Hi, i dont know if u Remember me but about One year ago i commented in One of your First videos and they all had like 40'000 views with now, u really have a lot more, i Just cant believe It that ive been watching Ur videos almost every day for a year now, i Just wanted to Say that your videos allways cheer me up, thank you
Miraculous, have you ever been in a life threatening situation?
i literally never get mad at angry customers no matter how irrational, they typically leave without buying the food and as someone whos grown up on the internet I genuinely laugh it off and then on top of that i get free food. win win funny angry customer and free food
Mac and cheese, whatâs the biggest order youâve ever got ?
"the customer is always right" is one of my biggest pet peeves one of the most entitled and annoying sayings imo
Customers are always wrong. Man, screw them.
Love the content and the old style itâs great!
SHOWBALLS, this VIDEO changed my life. My entire view of everything that exists in this world, in fact, even in the entire universe. I can never look at anything I know the same way again. This VIDEO represents emotions that most humans could never understand. But I can. Thanks to this VIDEO I was awakened to many things previously considered unimaginable. Thank you for this exquisite VIDEO, I will never forget this experience
Morp, have you served someone a sandwich with something expired in it?
i had subway once, didnt regret it stuffs good
I always said that the costumer always has the reason until he loses it (loses his/her mind)
Should have kicked the guy out instead of offer to remake the sandwich. You own the subway how can you allow people to treat your employees like this. This comes off harsh im just shocked that you tried apologizing to the man