MSC Virtuosa. Our worst cruise experience... EVER! [2021]

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  • čas přidán 29. 06. 2024
  • Ahoy Sailors!
    Today we bring you a cruise vlog we initially planned not to share... we felt it came across a little negative and we genuinely don't like that on our channel. But... as with life, not everything always goes to plan and it's right to share good and the not so good experiences with you.
    Back in September 2021, we cruised for the first time with MSC on their stunning ship, Virtuosa. The ship itself is incredible! It's one of the best ships we have ever been on. That said, on this occasion at least, it was poorly run with venues closed, a lack of staff... it wasn't great. I think as you watch the vlog, although we try to keep positive we clearly weren't having a great time.
    This was a 3 night cruise. There was only one port stop along the way, Portland. but we decided to stay on the ship as during those times we weren't able to explore the port by foot and it gave us more time on the ship...
    Have you been on MSC since 2021? Did you have a good time..? Should we one day give them another chance?... Let us know in the comments. :-)
    As always, if you like what we do, we'd love it if you joined the gang and subscribed to our channel. It truly doesn't cost anything and if you do so, you will receive notifications letting you know when we have posted our latest videos. A cheeky "thumbs up" will also give the CZcams algorythm a nudge and help us reach more viewers to help the channel grow!
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    All the best,
    Ben & Gareth x
    00:00 - Intro
    00:23 - Embarkation
    03:23 - Room Tour (Balcony Cabin 10166)
    08:50 - Hola
    10:14 - Sail-away
    11:09 - Breakfast at the buffet
    13:04 - Exploring the venues
    16:38 - The Best Thing About MSC
    17:46 - Main Dining Room
    18:13 - Arcade
    19:14 - More Exploration
    19:38 - Hola (Night 2)
    20:46 - Disembarkation
    #cruise #msc #msccruise #msccruises #virtuosa #virtuosacruiseship
    #virtuosaship
    #worstcruise
    #cruising
    #oceancruising
    #cruisevlog
    #travel

Komentáře • 20

  • @GetLostWithBenAndGareth
    @GetLostWithBenAndGareth  Před 7 měsíci

    As you can tell we didn’t have the best time aboard MSC Virtuosa… in fairness this was 2 years ago off the back of Covid times… Have you been on Virtuosa since? Think we should give them another try? Let us know in the comments. 😊🥂🥳

    •  Před 7 měsíci +1

      Never say never I guess, especially if you liked the tequila 🤣

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 7 měsíci +1

      Hahaha! That’s definitely one thing we very much enjoyed! 😂 Hola was AMAZING as well.

  • @LisaGalloway-qs5sx
    @LisaGalloway-qs5sx Před 6 měsíci

    Pre-pandemic, I wold never have contemplated such a huge ship. Absolutely love Virtuosa. It's perfectly possible to find a quiet spot with some forward planning. Problems materialise on any ship - it's how it's dealt with that counts. Always found staff on both Virtuosa and Euribia lovely. Hola! i is also my favourite restaurant. The UK market was quite alien to MSC in 2021, but having done four cruises since then, constructive criticism is definitely being listened to,

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 6 měsíci +1

      That’s great to hear. We loved the ship itself. It’s fantastic. What let it down for us was the service. The staff themselves were great and worked so hard. The problem was the lack of staff at the time. From what you’ve said this has changed which is great to hear.
      Still unsure if we will ever give them another go but we shall see. 😊
      Thanks so much for tuning in and Merry Christmas 🎄

  • @rasferrastfarian739
    @rasferrastfarian739 Před 19 dny

    Yes, its a MSC all over story. Look at Ben and David's experiences! OMG! terrible cruise line!

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 19 dny

      Yeah we saw! Shocking behaviour. We are always tempted to give them another go as their ships are gorgeous. But based on the service we had and going off what friends have told us lately we just can’t justify it. Shame really. Thanks for watching! 🥂

  •  Před 7 měsíci +1

    The Mexican food looked lovely!

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 7 měsíci

      It was! Hola I think was the best part of Virtuosa for us. The food and servers were amazing! 🥳

  • @user-rf9iz4pj7jf
    @user-rf9iz4pj7jf Před 7 měsíci

    Thanks guys. Not negative, just honest !! Ship looked awesome but the food etc. was very Carnival-esque.
    I see you have snow in the UK today, sunny and warm here in LA 😂😂.

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 7 měsíci

      Hello from a cold and sadly snowless Berkshire 😅🥶 hoping it drifts down to us overnight. Hope you’re enjoying the sun in LA ☀️ 😎
      We’ve not sailed with Carnival yet, some of the ships look like a lot of fun.

  • @enl999
    @enl999 Před 6 měsíci

    Have done virtuosa and iona and the food on V was 1000% better. We've just booked to go on it again

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 6 měsíci +1

      Awesome, glad you enjoyed it 😁 Hope you enjoy the next one too. She’s definitely a lovely ship, best pool at sea too.

  • @de7ox
    @de7ox Před 7 měsíci

    Went on virtuosa earlier this year and it was incredible had a great time

  • @malcolmmckenzie9027
    @malcolmmckenzie9027 Před 6 měsíci

    Enjoyed your video. It would be interesting - if you could get a good deal - to cruise on Virtuosa again and compare your experience

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 6 měsíci

      Hello, thanks for the comment 😀 We’d definitely be interested as we did really love parts of the cruise.
      Happy New Year 🥳

  • @lisafields8949
    @lisafields8949 Před 6 měsíci +2

    Kind of irrelevant posting a review of a ship while it wasstill in the throws of covid restrictions years later!? We went on Virtuosa this year and all problems you had were resolved, embarkation was 15 mins, all bars open, food was fabulous!

    • @GetLostWithBenAndGareth
      @GetLostWithBenAndGareth  Před 6 měsíci +2

      Hey! Glad to hear you had a great time. With respect, I don’t agree that the vlog was irrelevant. We made it clear that the trip was a couple of years ago at the start of the video and we were just sharing our experience. It’s great to hear that you a great time and we’re happy to hear that they’ve got their act together. All the best 🥂