First Bus More Like Last Bus (A Song Of Complaint)

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  • čas přidán 6. 02. 2013
  • After years of putting up with an awful bus service I wrote a song of complaint! Please let people know about this to get the word out for us all to complain and get the bus service we deserve.
    Complain to FirstBus here
    I
    I
    V
    www.firstgroup.com/help-and-s...
    First Bus More Like Last Bus - (Ben Knight Original Song)
  • Komedie

Komentáře • 205

  • @bigbazzaRUFC
    @bigbazzaRUFC Před 4 lety +12

    I literally watched this at a bus stop waiting for a first bus as well lol

  • @ellisthompson1302
    @ellisthompson1302 Před rokem +2

    the stupid amount of times i have been waiting over 2 hours for a bus that is meant to come every 10 minutes is pretty outrageous.

  • @StGtag
    @StGtag Před 13 dny

    I remember watching this in 2020 because i used to be obsessed with buses

  • @wc2512
    @wc2512 Před 4 lety +5

    I have emailed both First and Stagecoach about late bus services within the past year and I get a fairly reassuring response from Stagecoach every time explaining reasons for the late arrival (including informing me that they have looked on the GPS location tracker) as well as refering my complaint to the depot management team to make changes and improve the service at the next service change date.
    First on the other hand reply with a fairly general and bog standard response similar to the screenshot you show in your song around 1.20 minutes explaining that it is sometimes difficult to run to timetable due to issues out of their control and then informing me that my complaint is closed without even refering it to the depot management team.
    So, I can totally believe the response email shown in this video song as I have had one very similar.

  • @sexelby
    @sexelby Před 11 lety +2

    This is more sweet than you could ever understand. I praise you.

  • @Dexter-wc3en
    @Dexter-wc3en Před rokem +1

    In the past drivers have given me wrong tickets, gone the wrong way etc - I could go on for ages. In most cases it was with - you've guessed it- first bus plus a few a few incidents with arriva

  • @danielfarr9804
    @danielfarr9804 Před 11 lety

    Great! I started an e-petiiton which has over 3,700 signatures and First is holding a review of their fares. However want to keep pressure up, spread the word via youtube and make sure they deliver!

  • @AliGroves450
    @AliGroves450 Před rokem +1

    When I rode on First Solent which is ALSO the same First division in this video it was a nightmare, the traffic was bad, the passengers were rude and I think I remember the bus struggling to start too. This was in 2019/2020.

  • @goalie1855
    @goalie1855 Před rokem

    When your bus finally arrives it never stops

  • @karenbaxter2284
    @karenbaxter2284 Před 11 lety +9

    I spotted this and wanted to respond. What a creative way to draw attention to the issue! That aside I’m concerned to hear about the problems you’ve had - that’s not good. I hope you’re aware of the work that’s being done to make the 3/3A better. If you’re not, you’ll find info re the changes we are making on our website (under news). In the meantime, if you have any further problems, please let us know, so we can deal with any root issues. Thanks, Karen, First

  • @Busesareme62324
    @Busesareme62324 Před 4 měsíci

    This was made 8days before I was born

  • @geohat185
    @geohat185 Před 11 lety

    Oh Ben, this is awesome

  • @calldfwp2230
    @calldfwp2230 Před 4 lety

    Haven't got a bus with first bus for years but my local station is run by South western railway (a joint venture between first and mtr corporation) and my local service is awful.

  • @jamieisherwood6264
    @jamieisherwood6264 Před 4 lety +5

    I love first bus in the uk there always good. First busses come more often than bluestar

  • @StagecoachMANALX300
    @StagecoachMANALX300 Před 4 lety

    Cracking video Ben. I would like to update you and everyone else about FirstBus themselves. If you are not already aware, FirstGroup have put their UK Bus Operation FirstBus up for sale. They are transferring operations to North America so with a bit of luck, whoever takes over the FirstBus routes in your area might improve.

    • @wc2512
      @wc2512 Před 4 lety +1

      In Manchester, Go Ahead have bought the Queens Road depot in Cheetham Hill and Rotala (Diamond Bus) have bought the Bolton Depot. The Oldham depot however has still not been sold and FirstGroup are still running the Oldham, Rochdale and Ashton services from it - there is however rumours of interest from Transdev who don't want to take over such as big depot/operation as Oldham Mumps so First are apparently cutting back the services to satisfy Transdev so the sale can be completed.

    • @benjaminroberts4315
      @benjaminroberts4315 Před 4 lety +1

      Apparently They Have Scrapped That Idea Due To The Growth Of Their Rail Department.

  • @jameschristmas3206
    @jameschristmas3206 Před 10 lety +7

    As a daily user of First Essex, I can say they spend more time raising the fares than they do making sure their buses come on time

    • @MattsAttack9
      @MattsAttack9 Před 6 lety

      James Christmas Same here

    • @joeypalmiero7576
      @joeypalmiero7576 Před 6 lety

      £2.25 for a child day ticket is stupid

    • @alfienaylor1587
      @alfienaylor1587 Před 6 lety

      Quantum 0 It was £3 on my Arriva Midlands route. I’d love it if it was only that.

    • @joeypalmiero7576
      @joeypalmiero7576 Před 6 lety

      Alfie Naylor woah, that’s really bad

    • @alfienaylor1587
      @alfienaylor1587 Před 6 lety

      Quantum 0 Yet they promoted that like it was the best deal on earth. They still advertise it in windows all over their buses. How much does your adult one cost?

  • @111connorg
    @111connorg Před 11 lety

    Omg ben this is awesome!!! :)

  • @declanmceniff2189
    @declanmceniff2189 Před 8 lety +3

    No first bus is
    always late I hate it one
    time it was 45 mins late

  • @emilypowell1405
    @emilypowell1405 Před 8 lety

    They do say "save the best 'till last"

  • @glat15
    @glat15 Před 4 lety

    I once missed the school bus because it skipped my stop and it came too early!

  • @aydengames2097
    @aydengames2097 Před 2 lety

    i love how most of the images is in portsmouth (wich is my city)

  • @ohil-nam5888
    @ohil-nam5888 Před 4 lety +1

    0:43 i love gunwharf quays

  • @willharvey915
    @willharvey915 Před 5 lety

    Me and my friend were at a bus stop and put our arm out to a first bus and it completely ignored us and drove past

  • @busman252
    @busman252 Před 6 lety

    True😃

  • @ohil-nam5888
    @ohil-nam5888 Před 4 lety +1

    0:45 that is at gunwharf

  • @doughnuts2ndchanel931
    @doughnuts2ndchanel931 Před 8 lety +6

    I get on a bus which is every 20 mins. I want the 19:59 bus. I get on the bus at 20:50. Apparently the 19:59 went the wrong way!!! Ha, good excuse. The 20:19 was the bus I got on. For once, a driver admited. And again there is another bus which runs every 10 mins. I waited 1hour and 27 minutes exact for this bus. Very bad First bus, very bad. (Bristol)

  • @YorksLancsTransportHub

    The First bus drivers disliked and citizens, and other company bus drivers liked.

  • @SpongebobConnor
    @SpongebobConnor Před 11 lety +1

    They keep putting single deckers on a route that always gets full, they do it for the sake of it here in Sheffield.

  • @jamescooper2585
    @jamescooper2585 Před 6 lety

    a few weeks ago I reported a first bus driver for dangerous driving and aggressive behaviour towards passengers. First apologised and said "because of the Nature of the complaint we have sent it straight to the depot manager" I haven't seen the bus driver since

  • @robloxheaven1124
    @robloxheaven1124 Před 7 lety

    In Wessex and Dorset they are always early and sometimes it says 10minutes on the screen and it appears after 2 minutes
    So yeah move to Dorset and you will be happy 😀😀😀

  • @avgoustisimo
    @avgoustisimo Před 9 lety +1

    ha, im a trainee bus driver with first at the mo......so you lot are the kind of ppl im gonna have to deal with!

  • @netgamesofficial
    @netgamesofficial Před rokem

    Please do one for bluestar

  • @netgamesofficial
    @netgamesofficial Před 5 lety +1

    first is every 7mins in me city now

  • @RobloxGamer-wi5dd
    @RobloxGamer-wi5dd Před 4 lety

    First Manchester Said that The Leigh to Bolton 582 is only 10 Min each way But actually its Like 2 HOURS Each Way

  • @playtimeisover1465
    @playtimeisover1465 Před 6 lety

    i had to get a bus home to my nan's house but it was 1 HOUR late.

  • @danielfarr9804
    @danielfarr9804 Před 11 lety

    Hi Just saw this and love your song & video. Im currently campaigning to make First in Bristol lower their fares, and was thinking of doing something in video. Where a bouts are you based? I have a few ideas but wondered if you would collaborate on my video?

  • @danielfarr9804
    @danielfarr9804 Před 11 lety

    Forgive my ignorance maybe being stupid but how do you inbox on here?

  • @carloscenturion
    @carloscenturion Před 5 lety

    First bus is only at chelmer valley park and ride

  • @finleytransportfan
    @finleytransportfan Před 3 lety

    Your to Right I was waiting for my local bus route 22 at my local bus stop and it was supposed to come at 16:04 ABD it came at 16:20 so it was over 10 mins late

  • @CptEddyPrice
    @CptEddyPrice Před 8 lety +2

    late or dead u choose?

  • @bigsteve1888
    @bigsteve1888 Před 11 lety +1

    Just to let you know first are showing this video on customer care courses

  • @freakedout2008
    @freakedout2008 Před 7 lety

    In Ireland it bus eireann

  • @typhoonflex78
    @typhoonflex78 Před 2 lety +1

    Do you like first bus

  • @karenbaxter2284
    @karenbaxter2284 Před 11 lety

    Sorry the last change was confusing. It was a big change and we do recognise that it can take some time to get used to new things - especially when the change is so significant. Let us know if things still aren't working for you after the alterations take effect. Best thing to do is log things with customer service as that way they help us build a picture which we can look at when we're reviewing routes etc. Thanks Ben.

  • @harold6640
    @harold6640 Před 2 lety

    Still bad today!

  • @QT480uk
    @QT480uk Před 7 lety

    I have a lot of complaints for first and other companies. Here are more reasons I don't like them
    1 Some drivers are not polite
    2 If they're late, some drive slower than usual on purpose
    3 Hardly any new busses have air conditioning for COMFORT
    4 Mostly in winter, their bus exteriors are filthy
    First always go, "Oh, new busses is about the future of comfort and extra seats". WTF, X30 Aircoach withdrawn coaches and replaced them with single deckers and now there's about 20 seats. What about air con for hot days. I mean, I like this video but would be better if it was sang like the LU song to show that you really hate busses for some reasons.

  • @Deepleswanseavalleybusspotter

    Help last bus exist in London and East Roblox

  • @FlyZanzibar
    @FlyZanzibar Před 11 lety

    I was replying to Karen Baxter - she's calling 'us' (her customers) dim witted and slow. The timetables may not be your complaint, but they certainly form part of mine :)

  • @vampire78974564
    @vampire78974564 Před 11 lety +1

  • @lewiscarrington4667
    @lewiscarrington4667 Před 8 lety

    first bus in bradford is crap. just abolished alot vital bus services.always late and mostimes dont turn up. weve just visited Newcastle and has far more efficient bus services reliable. bout time first packed their bags went.tlc run better service!

  • @lastused2019
    @lastused2019 Před 5 lety

    First bus is more reliable at my place but Yorkshire Tiger is actually the worst operator buses don't show up and most of them run hourly so maybe you have to wait 2 hours or maybe free for the next bus. D:

  • @duraab27
    @duraab27 Před 7 lety

    My local service 114 operated by FirstGroup. It is a circular route which involves hill climbing with the worst buses ever. A B7TL Plaxton President up a 30% steep hill? It won't make it. So, that's how FirstGroup South Yorkshire make the worst routes and delays up to 20 minutes.

    • @scottw2755
      @scottw2755 Před 6 lety

      At least you do not get streetlites...

    • @duraab27
      @duraab27 Před 6 lety +1

      +Buses in roblox we do get Streetlites.

    • @Dexter-wc3en
      @Dexter-wc3en Před rokem +1

      @@duraab27 sorry to hear that

  • @Dams2016RBLX
    @Dams2016RBLX Před 5 lety

    I think there trying there best to change service speed and stop destroying double deckers

  • @millercool21
    @millercool21 Před 3 lety

    It ok tbh, the trains are better then the buses.

  • @victorfuray6821
    @victorfuray6821 Před 10 lety +9

    Did I actually read a comment that says First is 'awesome'????? Get real or get your head examined, please!!! I had the misfortune of working for this shower of shit for two years. What an outfit. Total lack of organisation, hellish vehicles and, in some areas, a literally non - existent and appalling service usually serviced by almost life - expired vehicles. Total disgrace. I returned to coach and lorry driving.......tried the bus thing and believe me........First are the Worst!!!!!

    • @coastliner7009
      @coastliner7009 Před 6 lety

      victor furay is stagecoach good?

    • @alfienaylor1587
      @alfienaylor1587 Před 6 lety

      i just changed my name We have a lot of StreetDecks and Streetshites in Leicester and I still get a good experience with First there, slightly better than Arriva.

  • @lewisbaird6216
    @lewisbaird6216 Před 8 lety

    At least there not as bad as ulsterbus they are nearly 1 hour late

  • @StagecoachMANALX300
    @StagecoachMANALX300 Před 5 lety

    lol :-)

  • @mowestmotown3556
    @mowestmotown3556 Před 9 lety

    Yea; EVERYWHERE GIRST TRANSIT Goes, DO NOT EXPECT NO GOOD SERVICE. They Just Buy New Buses and The Services Just Die Once The Buses Arrive.

  • @M6SWG
    @M6SWG Před 10 lety +3

    You're lucky ther's a bus at all!

    • @YorksLancsTransportHub
      @YorksLancsTransportHub Před 4 lety

      My bus did not show up for 3 hours. That is so much buses that did not show up.

  • @wiganleighbusphotography2250

    The First Manchester operations were good compared to diamond (Excluding 582)

  • @astran0micaa
    @astran0micaa Před 6 lety

    First, Bluestar & Southern Vectis are best, stagecoach is fine i guess

    • @ConnorTransportSpotter
      @ConnorTransportSpotter Před 3 lety

      Stagecoach best. Bluestar OK. Just don't get rid of 1549. SV. No comment. First. More like last

    • @astran0micaa
      @astran0micaa Před 3 lety

      @@ConnorTransportSpotter ok i respect your opinions

  • @playtimeisover1465
    @playtimeisover1465 Před 6 lety

    im more concerned with the buses, mind you they only care about sheffield in south yorkshire

  • @freedobear4588
    @freedobear4588 Před 10 lety

    @below you don't like them though lol i think sussexbus is a good little bus company.

  • @Heggvlogs
    @Heggvlogs Před 5 lety

    Hey Ben I love the song, I know it’s a couple years old but similar issues have arose for me now, I’m making a video on it and I’d love to have you on for a phone interview, thanks

    • @TheAmazingMonkeyHat
      @TheAmazingMonkeyHat  Před 5 lety

      I am happy to. What is the situation you are dealing with?
      Drop me an email: benknight135@gmail.com

  • @babatunde6080
    @babatunde6080 Před 3 lety

    Lol we hate First Bus Company

  • @academicrapier5183
    @academicrapier5183 Před 8 lety

    xD

  • @shadowthegamerxd3338
    @shadowthegamerxd3338 Před 4 lety +1

    I AM GONNA GET FIRST BUS TO COPY STRIKE YOU

    • @TheAmazingMonkeyHat
      @TheAmazingMonkeyHat  Před 4 lety +1

      Please let me know what copyrighted content I have used

    • @shadowthegamerxd3338
      @shadowthegamerxd3338 Před 4 lety

      @@TheAmazingMonkeyHat Logo Copied

    • @TheAmazingMonkeyHat
      @TheAmazingMonkeyHat  Před 4 lety

      Logo is not covered by copyright it is covered by trademark. This is only a problem if people could be confused that this video was from First Bus. This is not the case in this video.

    • @shadowthegamerxd3338
      @shadowthegamerxd3338 Před 4 lety

      @@TheAmazingMonkeyHat oh yea

  • @RobloxGamer-wi5dd
    @RobloxGamer-wi5dd Před 4 lety

    Well then Diamond Bus North West Took it over

  • @andrewrichmond2935
    @andrewrichmond2935 Před 8 lety +4

    Leave first alone they're not bad at all

    • @londonbusexplorer
      @londonbusexplorer Před 8 lety

      Some of their drivers are a disgrace. As a bus photographer, I am annoyed by the attitude of First Basildon drivers, many flipping the bird on my pictures and one arguing and threatening me. At least the managers are kind

    • @busman252
      @busman252 Před 5 lety +1

      Fuck me 'they're not bad!!' There Shit!

    • @sapphire-fj3mm
      @sapphire-fj3mm Před 5 lety +1

      They're shite in bristol for a start

  • @younameit88
    @younameit88 Před 10 lety +3

    Stagecoach are annoying sometimes... They put a 24 seater bus on a service that has 40 people on it... Then a 38 seater bus passes on another route with 5 people on

  • @coastliner7009
    @coastliner7009 Před 7 lety +3

    First bus sucks

  • @wc2512
    @wc2512 Před 8 lety

    First Greater Manchester are ok. Not as good as Stagecoach Manchester but much better than MCT or Stotts whose drivers go so fast they will likely cause an accident one day.

  • @FlyZanzibar
    @FlyZanzibar Před 11 lety

    I rather disagree with your reasoning for why the timetables are confusing. It is not because we need to 'take some time to get used to new things'. If that were true, I probably wouldn't be able to write this right now.
    Don't accuse us of poor intellect. It's your buses that are slow, not us.

  • @southamptonbusdriver697
    @southamptonbusdriver697 Před 7 lety +6

    I've never had a problem with First even before I became a driver

  • @vampire78974564
    @vampire78974564 Před 11 lety

    i shall fan girll ....... omgggggggggg i sooo want him to be my boyfriend

  • @charliesgames3352
    @charliesgames3352 Před 7 lety +3

    Stagecoach always are late. More like Agecoach.

    • @nuneaton7774
      @nuneaton7774 Před 7 lety

      Stagecoach may be late but thats because they drive carefully (in my area anyway). this bus company that horrible is National Express as they are late and the buses are not clean.

    • @FuliCuddlesFangirl
      @FuliCuddlesFangirl Před 6 lety

      Stop it I recommend StageCoach

    • @coastliner7009
      @coastliner7009 Před 6 lety

      Stfu

    • @charliesgames3352
      @charliesgames3352 Před 6 lety

      Arriva is better.

    • @Dexter-wc3en
      @Dexter-wc3en Před rokem

      In Winchester people apparently call stagecoach slavecoach

  • @tomluty26
    @tomluty26 Před 8 lety +1

    nothing wrong with first bus. were im from first bus are always on time so stop moaning about them and if you don't like it you can walk or take the bike.

  • @jallz6441
    @jallz6441 Před 7 lety +4

    First Bus Are Good!

  • @michellesamson7521
    @michellesamson7521 Před 8 lety

    I hate first I've ones waited 26 minutes

  • @benjaminroberts4315
    @benjaminroberts4315 Před 4 lety +1

    I Think First Should Sue This Guy For Defamasion Of Character. He Doesn't Know Their Situation.

  • @BrickLeafTale
    @BrickLeafTale Před 6 lety

    First bus are a girly company and awfully run

    • @alfienaylor1587
      @alfienaylor1587 Před 6 lety +1

      Yorkshire transport fan and more Arriva Midlands Wigston seem to have a tradition called Friday Afternoon Picnic which throws organisation out the window, particularly on the two routes I’m trying to use, the 84 and 85. Last Friday, it took me almost an hour to get from Countesthorpe to Whetstone, which as a distance of a mile-and-a-half.

    • @BrickLeafTale
      @BrickLeafTale Před 6 lety

      Alfie Naylor yeah arriva good and bad

    • @alfienaylor1587
      @alfienaylor1587 Před 6 lety

      Yorkshire transport fan and more I have a slightly better experience on the Thurmaston depot routes. The picnic trouble is why I actually want First to run a new service in my area.

  • @flybe001
    @flybe001 Před 4 lety

    More like shit bus

  • @kenzokrty9508
    @kenzokrty9508 Před rokem

    Come on first, even Connex can do better than you

  • @goalie1855
    @goalie1855 Před rokem

    Arriva is so much better

  • @nethalus
    @nethalus Před 10 lety +15

    Leave First alone, they're an awesome bus company.

    • @1liamgarrett
      @1liamgarrett Před 10 lety

      no if you say that there will be last uk

    • @saxa9464
      @saxa9464 Před 9 lety

      agree I work there im reporting them

    • @1liamgarrett
      @1liamgarrett Před 9 lety

      Well on u first coz there always on time

    • @saxa9464
      @saxa9464 Před 9 lety

      Yep I'm on time always

    • @1liamgarrett
      @1liamgarrett Před 9 lety

      I go to York park and ride never been 1min late first is an idea for my future

  • @jack_minecraft6399
    @jack_minecraft6399 Před 7 lety

    First bus is rubbish

  • @busesinprofile2114
    @busesinprofile2114 Před 5 lety

    Arriva is bad