Kwikset Halo - Wifi Reset
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- čas přidán 27. 02. 2021
- Found on Amazon: www.amazon.com/gp/product/B08...
How to reset the Wifi on the Kwikset Halo Lock:
1. Remove back plate
2. Hold A button until light flashes Amber
3. Click Program button
4. Green light Confirming it has been Reset
Please comment and let me know if you have any questions!! - Jak na to + styl
Running Airbnbs with these locks - after you do this reset on the lock can you show how I need to set it up on my Kwikset lock?
czcams.com/video/yDpUwyVlgPg/video.html
Similar.
Because of the randomness of the Kwikset Locks going Off-Line - I keep a few "Guest Passwords" programmed into the lock that I can give out when I can't personalize the password per guest (Ideal) if the lock is offline. The lock still retains the programmed passcodes up to the moment it went offline. As long as the batteries are good, the lock will open on any programmed passcode. (You probably know all this, just mentioning what the video did not.)
Here's what I learned. Note I was using an iPhone.
1. I don't think you can do this remotely - you have to be at the lock.
2. This "WiFi Reset" is really more of a Factory Reset on the lock. You'll have to name it again, the house and enter all the passwords to connect to the WiFi.
3. What I recommend - FIRST put in new batteries if you're going to do that anyway. Have ALL YOUR PASSWORDS HANDY! Log Out of your KwikSet App and close it (Don't Delete the App, CLOSE it.) "Forget" the device from your Bluetooth list.
After you've read/completed the above -
Standing in front of the Lock use the Kwikset App to re-add the lock by clicking on the {Lock Symbol} with the "+" and follow the step by step visual guide. Takes about 5 minutes. You lose your lock history, but retain your programmed passwords as long as you don't delete the app. Still - you should test those programmed passcodes just to be sure.
And... you'll probably be doing this again because there's a long list of comments of people who's Kwikset Halo's randomly won't connect to WiFi when we are away and then magically re-connect themselves to WiFi sometimes weeks later.
I rarely comment on yt videos but your simple instructions helped me reset my lock. I watched a few of your videos. I removed the device from my Bluetooth first. Then did the factory reset. Then did the wifi reset. Then got on the app and removed the lock completely. And WHA-LA that did it!
Thanks for taking the time to post these ❤
Thank you so much for taking the time to write that comment! This means a lot to me!! ❤
If you did a factory reset does that not remove the lock from the app? This is opposite of Kwiksets instructions.
thanks for share, short clear and accurate explanation congrats!
Thank you! I appreciate the comment!
You’re the man!!!! I been trying to fix this lock for a couple weeks. Tinkering the hell out of it just about everyday. That WiFi reset did the trick!!!!! Thanks again!!!!!
Thanks Jay appreciate the comment!
Do you have to be close to the lock to reset the wifi if its tied to your phone? We live in Washington D.C. and our home is in Florida. We can get someone to reset the WiFI just confirming we don't need to be next to the lock for it to reset.
Yes you can have someone reset but to sync back up you may need someone that has access to the Wi-Fi.
I wrote to Richard below too. I am remote in a different state and the lock states it's offline. However, my renter says the lock is working just fine. I just can't control it from my app. I have restarted the network it's on remotely but that did not connect it back up. Any ideas?
@darrnen
"So sometimes it will sync back up with Wifi, but yes other times you will need to sync it back up. I don't know the exact time, but I have seen it connect back after being offline for two weeks, but also seen it not connect back after an hour."
"Darren, I think for rentals it's good to go with Z-Wave and the more devices you have on Z-Wave the stronger to connection allowing less of an opportunity for it to go offline. I know it might be to late for this, but just what I have found working in Smart."
I have the same problem, I called the service support and they said that my router it's not compatible. Idk... I'm trying to connect my halo to wifi and it's okay, but a few minutes later it's offline and it doesn't work 😩
I did the network reset all right but cannot pair with the lock, there is no option to pair on the app except ADD a new lock and that one gives me an error message about the lock not available for pairing. I am about OVER kwikset, I installed 5 of these on airbnb doors and have had nothing but trouble, had to change one that physically jammed. Low battery warnings don't come through. When someone uses the key once the lock needs resetting entirely or the calibration is off and it jams. And now this, changing the wireless turns into a nightmare. I picked them because they were the most expensive at Home Depot, seemed like the high end solution, but damn it, the only thing I feel good about, is that if the Chinese make their boats and missiles the way they manufacture the rest of the crap they sell us, we are not going to lose supremacy any time soon...
Hey Thomas!
Sorry to hear your issues with the lock I know I have seen my fair issues with the locks. I have built these videos to try to help and hopefully not run into to the issues I’ve come across.
@@TheSmartHomeHelper Thank you! Yes I worked out that I have to also delete the lock from my "home" and then re-acquire it to change the WiFi to the new one. However, since the lock is off-line when deleted, it doesn't lose the codes and users already defined. So in all you only have to redefine the lock itself and its network access, a lesser evil.
@@thomasrebotier1741 what a pain! We reset our wifi modem on a regular basis as Spectrum seems to throttle speeds and the reboot seems to reset it. If I have to do a network reset on this lock every time, it's pretty much going to be useless.
@@xsnrg you can keep the lock offline if you want but then you have to forgo any changes of the opening codes, as well as opening/closing from the app
@@thomasrebotier1741 Yep, this is what I had to do. Network reset so it's offline, delete and re-add. Kind of a pain when it seems like it should be simple enough to change the wifi network.
Thanks for the details on how to reset the Wifi. My lock sucks out the batteries every few days and its very inconvenient. Is there a way I can turn off the WIFI to save power and have longer battery life ? I couldn't find anything in the manual or the kwikset product page. Thanks
You might be a able to do just bluetooth on lock. The other thing that can help with battery is the door is it getting jammed at all?
@@TheSmartHomeHelper thank you very much for the response. The door lock is not jammed and is very smooth. It would be great if I can do just bluetooth LE. I looked into the app and didn't find any way to turn off wifi
I have the same problem, did you figure out a solution to the battery issue?
what do you recommend if the router was just unplugged and the lock is now offline? Seems annoying that the lock doesnt auto connect to the last wifi setting. We would have to reset the wifi and repair all over again?
Did you ever figure this out? I am in a different state and it's still stating it's offline. I remotely restarted the wifi but that didn't do the trick.
So sometimes it will sync back up with Wifi, but yes other times you will need to sync it back up. I don't know the exact time, but I have seen it connect back after being offline for two weeks, but also seen it not connect back after an hour.
Darren, I think for rentals it's good to go with Z-Wave and the more devices you have on Z-Wave the stronger to connection allowing less of an opportunity for it to go offline. I know it might be to late for this, but just what I have found working in Smart.
So how do you resynch it in the app?
So I have rest my lock 3 separate times including factory reset. And after 24hrs it will go offline and maybe connect once a day if in use. What do you suggest? I love this product when it works.
What type of connection is it Bluetooth, WiFi, or ZWave?
@@TheSmartHomeHelper both Bluetooth and wifi
@@TheSmartHomeHelper but this issue occurs only using wifi, when I connect with Bluetooth in range it does not show that I can update and the battery is at 70%. I might just purchase the same model at return my current one. It's only 3 months old.
Abigail, I would have tried a factory reset, but it looks like you already did that from your previous note. The only other thing I think of is how close is the Wifi to lock. If far away that could be an issue. I'm sorry I can not be of more help.
I am having the same problem. I went and bought a Google WiFi mesh set up to make sure internet was going to the lock but after 24 hours it’s now back to being “offline”
thanks for the video. can I configure this item without app?
With Halo you will need an app sorry seal
Hi Thomas, Thank you so much for guidance on how to reset wifi. I tried however when I press the program button and it just no beep nor light. In this scenario what is happening...Please help,
I might try checking batteries at this point or adding in new batteries. I might try this czcams.com/video/i5TDSqqy7Tg/video.html
@@TheSmartHomeHelper - Thank you much
Do I need to be near the lock to reset the wifi ? I setup the lock a few months ago, now it's offline and friends are going to our cottage this weekend. If they reconnect the lock to the wifi, does it will be OK on my side ?
Maybe, most of the time that is how it is when the lock is using Bluetooth. The lock may revert to Bluetooth if the connection is weak. The codes on the lock are hard-coded and should work unless batteries are dead. Hopefully that helped
Hola te cuento tengo una chapa parecida pero no me conecta el Bluetooth qué problema tendrá o como me conecto
czcams.com/video/W7I-ulbj1F4/video.html
How about a video on how to CHANGE the Wi-Fi on a Kwikset smart lock? Thanks
Great idea! I think that would make a good part 2 to this video!
Every time I hold the A button it just stats red. I am trying to add lock to kiwiset app on iPhone but it won’t add. I even did a factory reset still won’t syn.
That is typically what I would do is the factory reset. czcams.com/video/W7I-ulbj1F4/video.html. The only the other thing I might try is logging out of app then back in. I've seen issues with the app before.
The WiFi network name has changed. I followed these instructions but there is no place in the app that let's me change/modify the wifi network name. I feel like I am going to have to perform a complete system reset and start configuring it all over again. Any advice?
Yes, the app is not the most user friendly there might be an easier way but I am not sure how to do it. I would go with the reset.
Does this reset the whole lock, erasing combinations, etc., and make you configure everything from scratch? The video and the title imply that this is resetting ONLY the wifi settings, so I want to verify whether this is true.
Correct this video shows just how to reset the WI-FI. I have another video that will show a full factory reset
My A button won’t give a blue or maroon light after 3,10, or 30 seconds. What do I do?
I might try a factory reset: czcams.com/video/W7I-ulbj1F4/video.html
I have the Kwikset Halo and it was working fine until I had to change my wifi setup. I reset the lock and now it won’t connect to my Bluetooth. I deleted it out of my Bluetooth devices on my phone and it will show up when I walk through the wizard but it never lights up and makes the sound that it is supposed to when a connection is made. I’ve tried dozens of times and it still won’t connect. Deleted app and started from scratch and still won’t connect. I haven’t tried another phone yet but that was my next step. Any ideas? Kwikset support has been no help so far.
I’m not if you tried this yet czcams.com/video/W7I-ulbj1F4/video.html
But a factory reset might do the trick if you are seeing this many issues
After the WiFi reset, does your phone need to be on the same network as the lock to reconnect in the app? I ask because I am remote and could have someone reset the WiFi for me, but is there any point in doing that if my phone needs to pair with the lock on the same WiFi or Bluetooth?
I think the same bluetooth to reconnect but if you have someone else on the app they should be able to reconnect it for you if you are remote. I might try a full reset czcams.com/video/W7I-ulbj1F4/video.html and then have someone sync it up if you are remote but don't know the situation so your call! Hopefully this helps!
What if you don't get the blue light?
I would try either factory resetting or adding new batteries?
So pushing the A doesn’t do anything. The front door WiFi works but not the back door. So the issue is not the WiFi. I changed the batteries and still the A does not work.
Please try this: czcams.com/video/W7I-ulbj1F4/video.html
What to do when the key won't function at all? this happened apparently after I removed the batteries for charging, video to follow, PLEASE HELP.
I would go ahead try this to see if it works czcams.com/video/i5TDSqqy7Tg/video.html
I am using the lock for a month in our vacation home, after one week we are back and I found the lock completely dead. In the app shows that is 85% off battery so I try this and nothing. So I decided to change the batteries and now is working perfect 🙄. Let’s see for how long this new batteries work. Hopefully I don’t have to change batteries every month.
Hey Yenny, I might check the door and make sure is it closing smoothly. This can have a effect on the battery as well. The weather can effect how the door closes and opens.
One day my lock stopped working and I’ve done everything to try to fix it. I’ve done multiple factory resets, deleted the lock and attempted to re-add it. I also pressed forget device on my Bluetooth settings. Nothing happens when I hold down the A button for 3 seconds to repair Bluetooth when setting it up as a new lock. I’m about to go crazy
Yes, so if the reset is not working that is a bad sign. That could been a dysfunctional lock sadly. The only other thing to check would be the battery life as well as rehanding the lockczcams.com/video/i5TDSqqy7Tg/video.html
Halo seems to bump heads with Bluetooth. I was able to reconnect to wifi by turning off Bluetooth while standing next to the lock.
Good call Greg and good tip! Thanks for comment.
What is the point of Bluetooth if it already has wifi capability? Does Bluetooth provide any additional functionality?
To have it as a back off if WIFI goes out
@@TheSmartHomeHelperso if you connect BT from start, but you still need to connect your wifi to add additional codes/prints. I was only able to add two on the initial setup. After it won’t connect to wifi and finish setup then it’s not complete and I can’t do anything. I can open/close lock with the initial codes/prints but zero app integration. Looks like I’m stuck with a “dumb” lock. Kwikset is crap. Should have went with Yale or Schlage.
How can I do this without wifi? Got a new house and doesn't have WIFI set up.
I wanted to set up the code manually, how can I do that, please?
Thanks
Hey I think it has to be done by phone but it might be worth trying this czcams.com/video/drGafzTUv5s/video.html. This is how do it manually on an older lock.
Note that it appears that the Kwikset Halo lock cannot accept a WiFi access point with a passphrase over about 15 characters. 13 characters works & 32 doesn't.
Also, the video's instructions worked for me before the April 2022 update & not after.
Thank you for sharing Dean!
Holding down my A button doesn’t do anything, I’ve factory reset like 10 times and still nothing, any thoughts? I’ve had the lock for 5 months and it’s never been able to connect
Hey Dylan sometimes after a factory reset try rehanding, but also what are you trying to connect it too?
I'm having this same issue. I factory reset no issues. Just trying to connect the halo touch to my wifi and I hold A down forever and nothing ever happens.
@@jamieoneill347 I found out that it's a Z-wave/Zigbee device, not wifi, so you have to buy another device to get it to work, I returned it and replaced with a wifi version.
I did the reset and it worked for 24 hours. Went back to showing “offline” in the app. I need to access remotely. How do I fix this?
Do you have bothtooth? If so you will need to be close to look for it not to be offline. If it is connected to Wifi it will stay online.
Button A is not beeping or flashing!!
Your assistant would be really appreciated!! Thanks
First I would check for lights and see if you get any flashing. If none, I would change the batteries. If this is an issue with A button I might try a factory reset as well: czcams.com/video/W7I-ulbj1F4/video.html
What if maroon light never turns green after hitting middle button?
Hey Road House, You may want to try this czcams.com/video/W7I-ulbj1F4/video.html.
I’ve already set mine up is there a way to disable wifi it’s killing my battery before I get home 3 weeks later
I think there might be a way in settings of the kwikset app if not then I know I’m set up you can just keep it Bluetooth
@@TheSmartHomeHelper nothing in app
My lock gives and an INVALID_STATE notification during wifi setup and then never completes steps 3 and 4. Any ideas how to get passed this? Lock is installed but can’t complete setup.
Hey Jonathan,
I would of tried factory reset but from your other comment did not work. So it looks like it is either a lock issue or WiFi. Just to confirm what type of lock are you working on?
@@TheSmartHomeHelper I am using a Kwikset Halo. I should have mentioned that I have tried factory reset several times. Any suggestions on the wifi front? Wifi is working fine otherwise and I have no issues with other smart devices. During setup the app will just hang on the steps 3 and 4 of the wifi setup. After I close the setup the lock will show under my home in the app but I can’t connect to it at all.
Jonathan, I apologize I’ve never gotten stuck there. My last suggestion would be may clear the cache on the app.
@@jonathandavis9263 hey did you ever figure this out? I am in the same boat. Have also tried resetting
My mom unplugged the modem in our house, and after plugging it again the lock does not appear in the app (it still can open as always), it says that the home does not have any locks. I do not know if it is not connected through wifi or Bluetooth, what can I do to appear again in the app?
This video: czcams.com/video/yDpUwyVlgPg/video.html&themeRefresh=1 Might be able to help you out
I'm about ready to go back to a regular lock because this sucker keeps going offline and won't connect to bluetooth or wifi. It's a major headache. Your how-to videos make it seem simple but it is far from that. HELP!!!
I'm sorry to hear that Eugene and Which type of lock do you have? It might be good trying to resync it if you already reset it.
How do you resync? We cannot connect to Bluetooth after factory reset
Try the Schlage encode. I had the Halo for over a year with the constant problem of it going offline and have to be near the lock to get it back online. Have had no problem since I switched to the schlage encode. If you don't live close to where you install the quickset I would not recommend it
Why is my kwikset halo saying that it's locked when its unlocked and saying unlocked when it's locked.
Go ahead and try this czcams.com/video/i5TDSqqy7Tg/video.html
My batteries are draining in like less than a week, why this is happening?
I would look at rehanding the lock to see if that helps and the connect you might have with a hub. So rehand first and if does not get better resync it.
@@TheSmartHomeHelper thanks much, at first didn’t quite understand the rehandling term but now got it, there are few short videos explains. Appreciate you bud thanks!
Yeah it resets it but I don’t see it reconnecting in the app
I might try a factory reset: czcams.com/video/W7I-ulbj1F4/video.html
I changed my Wifi to a new name, so I ready the WiFi on the lock and it still does not give me an option to setup wifi in the kwikset app. Where the heck do I modify the wifi in the app? The lock now only works via Bluetooth.
Reset the wifi on the lock, not ready the wifi. Stupid autocorrect. And stupid CZcams for not giving me the edit button! I hate technology... And I'm an IT engineer!!! smh
All good Barrett this might help czcams.com/video/yDpUwyVlgPg/video.html
If not I may start from scratch I know the Kwikset app is choppy.
I'm having the same problem. If I start over, will I lose all of the people and codes I have set up?
My lock starts buzzing than drains the batteries for no reason.???
I might try this czcams.com/video/i5TDSqqy7Tg/video.html
can screw the tiny side to open it T_T
Yes!!
This lock is not good if you use for vacation rentals it goes offline and you have to be there in Bluetooth range to reset it. I'm 500 miles away and can't just go re connect it so I would not recommend it for vacation rentals unless you live close by
Yes agree you would want to go with a lock with WIFI.
@@TheSmartHomeHelper this lock is a wifi lock but it will lose wifi connection and you have to be in Bluetooth range to get it back online
How do I reset it on my phone
Do you have the Kwikset App by chance?
Mine keeps going offline, this thing is junk
I’m sorry I’ve had a couple too that I had to replace
Mine too!!!
My goes offline if I'm not close to
Mines as well! Did you get it fixed?
@@bellabella5610 I ended up calling kwikset and they sent me a new one with no problems
This thing has an obvious design flaw. It isn't smart enough to ping and get itself back connected. Wouldn't be a big deal except it drops all the time. Wish I knew this before I bought it.
That would be a good feature for this lock!
If I do a wifi reset, why do I need to reset on my mobile app if it is the same wifi network / address ?
If I don't reset on mobile, will the previously entered codes work as it is stored in the cloud?
Yes the codes should stay on if I am reading this correctly a factory reset will remove codes
WILL NOT PAIR WITH MY PHONE NOR WILL MY WIFI RESET! Have been trying to reconnect for over an hour.
I would always try the factory reset, but if you are on app you should be able to reset WIFI.
Unfortunately this still didn’t fix my issue. These products are a hunk of junk. Looks like Kwikset put all the R&D in the mechanism and not the app/network. Pointless if it won’t connect to wifi.
Go ahead and try this reset to see if it helps czcams.com/video/W7I-ulbj1F4/video.html
@@TheSmartHomeHelper I did an nothing. I'm going to try and do the whole thing over again. Unfortunately, given all the comments it looks like this lock is junk. Its on of those set and forget it ones. If you get it to work, then you have to leave it or start all over and hope it works enough to set up again. I should have just stuck with a simple keypad like the 270.
Did not work
Sorry to hear let me know if you are still needing help and what is not working on lock
This lock is trash..I'm on my second one..within 6 months..I should have just bought a regular lock
Yikes, sorry to hear that
I have 64 devices on my Google home. This locks wifi fails 100x more than all other devices combined…Weiser has a horrible coder.
Thanks for comment. Which lock do you like the best or works best?