What Really Happened on Haunted Mine Drop September 5th 2021?

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  • čas přidán 11. 03. 2022
  • On September 5th 2021 Haunted Mine drop, a drop tower ride that starts at the top of a mine shaft and drops 110ft underground, was operating normally. Around 7:15pm a 6 year old female guest who was just over the rides height requirement of 46" boarded the attraction at Glenwood Caverns Adventure park.
    Accident Report: s3.documentcloud.org/document...
    Official site: s3.documentcloud.org/document...
    News sources:
    www.kktv.com/2021/10/20/famil...
    www.insider.com/6-year-old-di...
    Videos:
    • Vote for the Haunted M...
    • 2017 Sept Colorado tri...
    • Haunted Mine Drop at G...
    • Glenwood Springs, Colo...
    Magnum footage provided by: / @g-forceproductions1857
    Join our discord: / discord
    Instagram: / coastercollege
    Twitter: / coaster_college
    Music used under license from Epidemic Sound, songs listed in order:
    Where Does It End - Max Anson
    Solarium - Max Anson
    Cold War Games - Gabriel Lewis
    Die Ewige Wiederkunft - Oh the City
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Komentáře • 1,5K

  • @CoasterCollege
    @CoasterCollege  Před 2 lety +1566

    Important note: The operators shown in this video are NOT the operators that were present for the accident.

    • @bluetoothgamingboden899
      @bluetoothgamingboden899 Před 2 lety +77

      ngl i think you saying that this is not the operators fault is a bit dumb. it don't take a rocket scientist to see that the seat belt is not on properly

    • @therealkeepermusic
      @therealkeepermusic Před 2 lety +18

      Agreed.
      All individuals at fault should be held accountable from top to bottom.

    • @NickGore-rf2dd
      @NickGore-rf2dd Před 2 lety +14

      Are you related to the operators? lmaoooooo

    • @Lady.B0420
      @Lady.B0420 Před 2 lety +6

      The last few words said in this video are awful considering the drop tower death at Icon park was just a few months later.

    • @CoasterCollege
      @CoasterCollege  Před 2 lety +27

      @@Lady.B0420 Likely a very different cause.

  • @MMillion
    @MMillion Před 2 lety +3668

    the fact that neither operators could tell what was wrong should be enough for anyone to tell that the park was inadequately training them.

    • @staringcorgi6475
      @staringcorgi6475 Před 2 lety +49

      This industry is one of many that were screwed most by the pandemic

    • @SuperNuclearUnicorn
      @SuperNuclearUnicorn Před 2 lety +108

      While of course they should have been more thorough, you can't really grab a lap seatbelt to test it and having the tail of the seatbelt on her lap likely made them just think she did the right thing.
      They just made assumptions that she was doing what 99.9% of the other guests did and put the belt on correctly. Sadly all it takes is a mistake with 0.1% who don't put it on right

    • @mommy2libras
      @mommy2libras Před 2 lety +158

      I'm guessing they figured whatever adult/s she was with had made sure she had actually buckled in- you know, like they apparently did to themselves- instead of just allowing their young child to sit on top and drape it across them. I think that even as a fellow rider who didn't know that girl, if I'd been seated next to her I'd have likely checked myself, especially after the operators had to keep coming back to check. I'm more surprised that her parent or whoever was with her and the other people on the ride didn't see this.

    • @mackenziewilliams4507
      @mackenziewilliams4507 Před 2 lety +106

      @@mommy2libras that was my first thought when I heard the age of the victim. I was sitting here like why did they not put on their seatbelt. And then I was like where was their parent??

    • @bubblespop5947
      @bubblespop5947 Před 2 lety +78

      @@mommy2libras As someone who works in an amusement park I'm also pretty surprised by this. The amount of times I have to dodge the aggressive checking of their kids seatbelts and their own concern over their own seatbelts, to the point where it interrupts our seat checking process sometimes, is insane. Add on top of that the amount of concerned looks and question we get when we have to unlock and reset the seatbelts when an error occurs, I'm also a bit surprised this wasn't noticed by whoever was with her or another rider in general.

  • @insertcheesypunhere
    @insertcheesypunhere Před 2 lety +3142

    one of the reasons i love this channel: not laying the blame solely on the likely underpaid, overworked, and traumatized attendants, but on the bigger picture and those in charge. thank you.

    • @Asshat237
      @Asshat237 Před 2 lety +118

      @Lucas Lucas because management was too lazy to provide them with a legitimate ride manual and train them properly. And what kind of parent doesn't sit next to and make sure their six year old is safe on a ride that is probably way too intense for them???

    • @teal_panda_8434
      @teal_panda_8434 Před 2 lety +58

      @@Asshat237 if they checked it multiple times then its not their fault. They can't touch the rider so its not like they can lift every kid and see if that is the problem. Blame is definitely on the guardian of that little girl here.

    • @gwynkelseyholm7403
      @gwynkelseyholm7403 Před 2 lety +33

      Yes, and not making a spectacle of the tragedy. This is the only channel I’ll ever watch about topics like these.

    • @craigalexp
      @craigalexp Před 2 lety +4

      @@teal_panda_8434 Were you there?

    • @ScuzzBuzzProductions
      @ScuzzBuzzProductions Před 2 lety +26

      @@teal_panda_8434 I’m with you on this one. Why you would let your 6 year old ride this baffles me. Also, wouldn’t you ensure your child is sat properly?

  • @luvondarox
    @luvondarox Před 2 lety +1718

    I'm kind of surprised that the parents didn't buckle her in themselves / made sure she wasn't _sitting on top of the only thing that would hold her in place._ I remember my folks practically zip-tying my brother and I into rides such that the operators were impressed. And they look like seat belt style restraints. Shouldn't have been that difficult for parents to comprehend.

    • @restinwalken
      @restinwalken Před 2 lety +242

      Same.
      I'm not even a parent but I've been in charge of my minor neice and cousins. Even at 16 I couldn't fathom not buckling especially a 6year old into anything before myself. As 6 years olds a stupid/don't understand the gravity of not doing something will cost. Because they're 6.
      I still watch my 10 year old niece buckle before I start to sit down as she may need help.
      Maybe it's just the fact I follow the belief Never trust yours and your families safety to others. They are the backup you are the primary.

    • @Krystal_Kitty7
      @Krystal_Kitty7 Před 2 lety +172

      I was thinking the same, there's no way this poor girl knew what she was doing, if I were the operators I would have told everyone to unbuckle, get up, and buckle yourself in one at a time to ensure everyone is on right 😞

    • @kittikat4124
      @kittikat4124 Před 2 lety +103

      It sounds like the parents weren’t riding with her. Its possible she was there with an older sibling, or her parents stayed at the gates because they didnt want to ride. Not something I’d personally do, and my dad always rode with me (even on some kids rides because he’s only 5’5 so he could safely do that), but a lot of parents have a perceived safety in park rides. My oldest niece will be six in a month and I would personally never do something like this, I probably wouldn’t even let her ride a drop tower, but I really don’t think blaming the parents is a good way to go about something that came from training error/lack of detailed training. It’s clear training was lackluster when the ride operators didn’t even know what the error on the screen meant, and thus cancelled the error without actually resolving it.

    • @glitzyglam7827
      @glitzyglam7827 Před 2 lety +2

      Exactly !

    • @restinwalken
      @restinwalken Před 2 lety +84

      @@kittikat4124 I don't think they where out right blaming the parents.
      More so like myself. We are just heavy heartedly perplexed/flabbergasted.
      Why didn't they buckle her in? She was so young? (Even if it was an older sibling, as I don't know many parents who'd let their 6year old ride a ride like this alone. So assuming parents where on the ride too is not a leap.)
      Just strange how some parents/guardians of children drastically different in the safety precautions we take over those under our care.
      Like I don't blame the parents or the ride operators. This event just happened to be the time when both those whom should have caught this 6year old child's stupidity/naivety to safety systems. Both failed her. Not maliciously or intentionally negligent.

  • @floridalife2419
    @floridalife2419 Před 2 lety +1425

    This is a very unfortunate event. The official release of “operator error” is arguably a little slap in the face for the operators involved. I’ve had kids climb into locked seats for my ride by themselves instead of waiting for a ring attendant to open them. One thing that we do to make sure the restraint is on properly is we either lock them ourselves or we have guests raise their arms so we can visually see it around them while tugging to make sure the waist belt is secure. This prevents anyone from riding incorrectly. The vague and pitiful “operator manual” that is no longer than a C- college English paper is the cause here. Ride attendants will only be as consistently good as the manual and training at their disposal.

    • @rockingtr1
      @rockingtr1 Před 2 lety +52

      Some people. I hear ya. Fit a stereotype like line jumpers. Watched two random youtubes this week with dorks "standing" on rapids rides. Ya'all deal with a lot.

    • @floridalife2419
      @floridalife2419 Před 2 lety +49

      @@rockingtr1 it’s honestly baffling at some people’s lack of understanding how powerful these machines are. When riding properly and following rules in place, rides are surprisingly safe. However lackadaisical attitudes of ride operators or guests acting on their ignorance of the rides can cause an infinite possibility of negative outcomes. And even if both parties have good intentions, if the training and manual for the ride and its operators are not adequate, an unfortunate incident like this could eventually happen.

    • @rebekahwolkiewicz449
      @rebekahwolkiewicz449 Před 2 lety +33

      @@floridalife2419 or their lack of compassion in a tragedy, acting like someone intentionally won by committing murder. It’s all victims in situations like this, a park employee would have likely wished to have died and taken the child’s place in a heartbeat.
      People act like they wanted the child dead.

    • @floridalife2419
      @floridalife2419 Před 2 lety +23

      @Lucas Lucas what are you even talking about? They didn’t want anybody to die. They didn’t intentionally cause a death. Fault lies in numerous hands but the core of the issue that stemmed to this tragedy is the operator training and operator manual.
      They didn’t rig the ride to explode or to make everyone’s seatbelts come undone during the drop. If that was the case then yes I would agree with your pure evil narrative. However that is clearly not what occurred.

    • @justine.c
      @justine.c Před 2 lety +6

      That statement made me cringe too. Not "operator error'.

  • @SweetestHoney86
    @SweetestHoney86 Před 2 lety +1142

    I feel bad for the family, the people on the ride with the girl, and the operators. Grief, trauma, and guilt impact all of those above. No one here intentionally contributed to the loss of life.

    • @KJfromTheFort
      @KJfromTheFort Před 2 lety +17

      How do you not see a seatbelt overlapping someone??????????

    • @craigalexp
      @craigalexp Před 2 lety +43

      @@KJfromTheFort He explained why they thought the belt was overlapping her.

    • @moppupaws
      @moppupaws Před 2 lety +7

      @@KJfromTheFort ratio

    • @KJfromTheFort
      @KJfromTheFort Před 2 lety +17

      @@craigalexp I'll ask again, after hearing every explanation everyone has. Hoooooow, doooooo you not see a fucking seatbelt on top of someone???

    • @craigalexp
      @craigalexp Před 2 lety +8

      @@KJfromTheFort that's what the investigators have to find out. Ride operators often rely to much on the safety devices telling them on a screen everyone is safely strapped in that they forget the basics.

  • @qovro
    @qovro Před 2 lety +634

    According to the report, a passenger sent the park an email on August 15 complaining bout a very similar incident on August 14 where the passenger sat on top of the seat belt, and had to argue with the operator to convince the operator that the belt was not deployed correctly. That email should have been a huge red flag that the operators needed more training.

    • @motorguy4203
      @motorguy4203 Před 2 lety

      Shouldn’t need training to know a seatbelt goes over the legs. If you need to be trained that you shouldn’t be in any situation where you are in charge of safety. You have to be one dumb mother fucker to not know that💀

    • @courtneymichelle5746
      @courtneymichelle5746 Před 2 lety +44

      I went on it a couple days before that email and one of the people I was with had an issue with his seatbelt too😬 I forgot the day I went but it was like the second week on August

    • @Black-Swan-007
      @Black-Swan-007 Před 2 lety +88

      How tf does that even work? "Hello, yes, I'm a rider on this ride and I'm sitting on top of the seat belt. Therefore it is not latched correctly. What are you going to do about it?!" Like, if you KNOW that you're sitting wrong then don't argue about it, just... get up?
      (The child that died in the incident described in the video is not who I'm talking about.)

    • @orca042
      @orca042 Před 2 lety +29

      @@Black-Swan-007 I'm confused about this too. Maybe they were disabled and needed help to redo the belt?

    • @danceswithbears2521
      @danceswithbears2521 Před 2 lety +18

      @@Black-Swan-007 He/she might be referring to another rider.

  • @larissaalcorn3406
    @larissaalcorn3406 Před 2 lety +505

    As a parent who rides thrill rides with her daughter: I do not get in my seat until I see she is properly secured. Period. I was the same with my sister. My husband and I double check each other's restraints as well.

    • @basilstorm9461
      @basilstorm9461 Před 2 lety +16

      Definitely. I ride everything with my little sister. I check her restraints, check my own, and then check hers again. I watch the park staff when they check her restraints as well. I would never let her on a ride that I wasn’t checking

    • @randywallace4888
      @randywallace4888 Před rokem +5

      Agreed, i always check my childs seat belt before i do my own

    • @joebone3151
      @joebone3151 Před rokem +3

      If I'm with a younger sibling, or cousins. Same here don't have kids my niece and nephews are still too young for it. But you already know same goes for them gotta make sure their in seat properly before even I get inm

    • @angelicajacobs584
      @angelicajacobs584 Před rokem +1

      This is exactly what my parents used to do for me. Ask the attendant to double check. And they'd check too.

    • @pennyproud1621
      @pennyproud1621 Před rokem +1

      Exactly that shhh is weird in itself. No one can be that careless. It's insane.

  • @emmettjuckem
    @emmettjuckem Před 2 lety +781

    As a ride op, this was truly shocking to me that something like this could happen. Even working at a six flags park, this was so lackluster compared to what my park does. The manual being only 3 pages was crazy I’d never feel comfortable operating a ride with that

    • @l1z4rdon7
      @l1z4rdon7 Před 2 lety +37

      Same,. I worked at Busch Gardens. Even our most basic kiddie rides have at least a 10 page manual for each individual ride.

    • @kimzee59
      @kimzee59 Před 2 lety +27

      Calling it 3 pages is being lenient. I'd say that's 2 1/2 at best

    • @-darrell
      @-darrell Před 2 lety +24

      My toaster has a longer manual than that!

    • @nixie6077
      @nixie6077 Před 2 lety +4

      Yeah but like even the three page guide states that the operators need to strap every passenger in themselves. I don't know what else to say other than those two couldn't even follow up to Step 4 of Operating Procedures. Imagine trying to give them even more to learn :/

    • @Xenonmorph__
      @Xenonmorph__ Před rokem +5

      My toaster has a 25 page manual... How does a ride only have a 3 page manual?

  • @amanor409
    @amanor409 Před 2 lety +362

    The manual is the biggest cause of that accident. I was a trainer at one ride at Disney and Universal. The one ride I was a trainer at Disney the operator manual was close to 400 pages; at Universal the shortest manuals were about 150 pages. The manuals for the haunted houses for Halloween Horror Nights are close to 50 pages. When I was a trainer I went through every word on those manuals with every single trainee I had. Sure it’s officially operator error, but it’s much deeper than that. The root cause was both poor design of the restraint system and lack of training for the operators. The double seatbelt design is not an idiot proof design as a 6 year old wouldn’t necessarily know they had to unbuckle the belt when they got into the seat.

    • @motorguy4203
      @motorguy4203 Před 2 lety

      No lack of common sense was the killer. If you need training on if a seat belt goes above or below your legs you should not be in charge of safety for anything or anyone. Fucking victim mentality

    • @TomSmith-kc8mz
      @TomSmith-kc8mz Před rokem +6

      Doesn't 400 to 500 pages seem as equally as crazy as 3 pages? I don't know much about the topic, just interested but 500 pages? Are certain people responsible for small portions or are you responsible as an operator for knowing all 500 pages? Seems like it's overkill in the opposite direction.

    • @amanor409
      @amanor409 Před rokem +18

      @@TomSmith-kc8mz each position has about 10 pages and with full diagrams of each console those positions will be responsible for. For greeter it has diagrams of the full queue completely closed and opened. You also have opening, closing, and evac procedures for each position. Along with that full diagrams of the the ride vehicles and each block zone, and full track layout with separate diagrams of each element of the ride including minimum and maximum speeds through each element. Space Mountain alone has 38 block zones, and instructions on how to reset a reset a ride cascade stop which is the most common ride stoppage.

    • @GoodAngelBadAngel
      @GoodAngelBadAngel Před rokem

      @@TomSmith-kc8mz Haha I know, right?!!!

    • @SoulDevoured
      @SoulDevoured Před rokem +9

      @@TomSmith-kc8mz a manual exists as a reference. No one expects you to memorize it. But it needs to be there for reference.
      Your average car manual is several hundred pages long. In it are some of the most important and basic things you probably have memorized (check engine light, low air light, hazard lights location, adding fuel, what type of fuel, ect.) And many many things even mechanics won't memorize but may need to know in specific scenarios.
      So the manual is there, usually in the glove box, in case it's needed. The day to day stuff is there to be memorized but the weird stuff you may never need to know makes up the hundreds of other pages. In case you do need it.
      So no multiple hundreds of pages is not weird. Most complicated pieces of machinery has one. The phone or computer you watched the video on has one. And it's probably also hundreds of pages.

  • @ThemeParkCrazy
    @ThemeParkCrazy Před 2 lety +1019

    I'm glad you covered this tragic incident. People need to understand what happened and why. I would like to see major safety and/or management changes take place before I even consider visiting this place.
    I was harassed online for saying the park was at fault, calling for a boycott and "trying to cancel a small business" . But what happened to that poor girl is infinitely more important. The park must be held accountable and make actual changes to prevent something like this from happening.
    People blaming the parents and operators alone likely don't want to blame the park because they want to visit it. I wanted to visit it too, but some things are more important.

    • @Colt-dr6qw
      @Colt-dr6qw Před 2 lety +60

      I live in this town, have had friends who have worked here, and have ridden on this very ride and plenty of the others countless times. The middle management there is abysmal. I think that is largely because it is hard to find good middle management in such a small town. A friend of mine worked there and about half of the managers were incredibly toxic and would rush you through training on a ride, the other half were solid.

    • @ThrillRidez
      @ThrillRidez Před 2 lety +2

      Agreed!

    • @motorguy4203
      @motorguy4203 Před 2 lety

      Dawg it’s a seatbelt, if they can’t tell if it’s in properly then they are deadbeat fools. The parents and the operators. Pull your head out of your ass. You say some people don’t want to blame the park but look how hard you are trying to not blame the operators. The ones who don’t know a seat belt goes OVER the person? Absolute fool mentality

    • @sillyface6950
      @sillyface6950 Před 2 lety +18

      I agree. Its easy to blame the parents but its up to the ride operators to ensure that people are ready and secured for the ride.
      They should of checked that she was actually secured rather than just checking the lock and not the location of the whole belt.

    • @fenderstratADHD
      @fenderstratADHD Před 2 lety

      @@sillyface6950 Same should’ve happened with that 14 year old in Florida

  • @Soooooooooooonicable
    @Soooooooooooonicable Před 2 lety +305

    I feel terrible for the child and family, but also for the operators. The guilt and regret must be absolute hell to live with.

  • @Fox_on_a_Rollercoaster
    @Fox_on_a_Rollercoaster Před 2 lety +422

    Jesus man. As much as a lot of people hate those over the shoulder restrains or big lap bars, you can see them clearly. I find rides with only seatbelts quite unnerving. I'm so sorry for that girl, her family and everyone involved. It's pretty much always human error, isn't it? Never the automatic system. I really hope everytime that all parks will treat safety seriously after an accident, but the only park that starts to care is the one where the accident took place.

    • @rebekahwolkiewicz449
      @rebekahwolkiewicz449 Před 2 lety +29

      Whoa, whoa… wait. It was ONLY seatbelts?! If it was only seatbelts and nothing else covering what could have been the girl’s lap, how’d the belt get missed?! How is a seatbelt sufficient?!

    • @joshuamaldonado1721
      @joshuamaldonado1721 Před 2 lety +19

      @@rebekahwolkiewicz449 tot at Disneyland was only seatbelts

    • @gregbalth
      @gregbalth Před 2 lety +32

      @@rebekahwolkiewicz449 The seat belt is perfectly fine since there is no tilting. The only design flaw with the ride itself seems to me that the system ist unable to detect this specific situation the seat belt is locked but doesn't secure the person in the seat. This could potentially be solved by measuring how far the belt has been pulled out. The belt needs to be longer to reach the locking mechanism over the lap of a person rather than an empty seat. (Not sure how reliable this would be since sitting on it would also lengthen the belt.) The belt should also be automatically ejected from the locking mechanism so it is open when the ride is loaded. Using a proper restraint that physically blocks the seat when closed seems to be the most efficient and safe way as it prevents the whole problem from occurring. That makes me wonder how the belt system on TOT is designed. The belts are closed and checked by the riders themselves with ride OP supervision on that ride. Seems kinda questionable now that I think about it.

    • @ChicagoMel23
      @ChicagoMel23 Před 2 lety +7

      People shouldn’t use Jesus as an exclamation

    • @REDIVY78
      @REDIVY78 Před 2 lety +53

      @@ChicagoMel23 Oh be quiet who are you to be the authority of how people should talk

  • @tonycommodore8929
    @tonycommodore8929 Před 2 lety +305

    One thing that floors me about this, is what park allows a 6 year old to ride alone on a thrill ride?! Where were the parents? And, how in the hell did the ride op NOT have the child get out of the seat after the second failure to clear the seatbelt sensor? As an old attractions host, the idea of a double fault like that would have told me that something may be wrong with the sensor itself, and to clear and tag the seat for maintenance to check. It seems like poor training, poor operations/operators and poor parenting all led to this tragic and highly upsetting event.

    • @tavrosnitram1529
      @tavrosnitram1529 Před 2 lety +19

      ive never operated a ride before and even i would have had her go back in line and have her sit in a different seat on the next round if i could figure out wtf was going on just to be extra safe about it

    • @user-jv7xc5yo3d
      @user-jv7xc5yo3d Před 2 lety +17

      There were two young kids that went on Iron Gwazi by themselves. Me being an aunt and my friends also worried about them, we kept an eye on them and if we noticed anything wrong on their restraints we would let an operator know to double check since they were by themselves. Luckily when the lap bar wasn't going down the little girl spoke up and so did her brother and if the operator didn't listen my friends and I would step in. We wouldn't feel good if something would've happened to them. Honestly parents need to keep an eye on their kids just go along and make sure their secure before exiting the ride and waiting for them. It isn't that difficult to prioritize safety. :/

    • @tonycommodore8929
      @tonycommodore8929 Před 2 lety +6

      @Billie Boheme Exactly. It's been a few decades since I worked at Disneyland and Knott's berry Farm, but I highly doubt that they changed the rule where a child under a certain age MUST be accompanied by an adult or guardian over the age of 15, no matter their height.

    • @justtired2050
      @justtired2050 Před 2 lety +11

      I don’t think there was a double fault. They didn’t have to override anything to clear the error, just unlock and re buckle the seatbelt. The fact that the operator didn’t know what the error meant means their training was inadequate, and their debugging procedure was reasonable if not flawed because they failed to check that the belt was secure over and not under the rider’s waist. The problem is that they didn’t have to override anything to make the ride start, and they were able to clear the error without fixing the problem

    • @NekoCat999
      @NekoCat999 Před 2 lety +6

      She was not alone, she was with her aunt, uncle, and cousins. Actually read the articles before you say stuff

  • @marshallstapp6820
    @marshallstapp6820 Před 2 lety +377

    I'm just not sure this park has strong operating values. I visited this park in 2019 for my first and only visit, and rode this ride countless times. After some rides the operator literally locked us in, then told us he needed to use the restroom and straight up left the ride. Then, after a couple of more rides, the operator offered to loosen our seat belts for a more "thrilling ride." Now at the time I of course said yes and thought that was such a fun time, but in hindsight, this was extremely poor operating procedures. This is something I've just now felt the need to share after hearing about this accident.

    • @adrianne7882
      @adrianne7882 Před 2 lety +54

      Thank you for sharing your experience. This is even more eye opening that the operator was able to get away with leaving you all locked into a ride and then willing to tamper with the safety belts by loosing it. And the park took no actions on it.
      If I was in your shoes I probably would have done the same thing, though I hope I wouldn’t have.

    • @ianmichalski7997
      @ianmichalski7997 Před 2 lety +6

      This slander seems pretty tolerated to me...

    • @Romans1.24-27
      @Romans1.24-27 Před 2 lety +15

      Pretty soon, very few people will want to be ride operators, with this kind of pressure vs pay...not worth it..

    • @user-ge3km6ip9i
      @user-ge3km6ip9i Před 2 lety +6

      This happened to my gf they didn’t even check the belts correctly

    • @adrianne7882
      @adrianne7882 Před 2 lety +4

      @@user-ge3km6ip9i yikes. I’m glad she was ok.

  • @awesometwitchy
    @awesometwitchy Před 2 lety +179

    This has major Smiler vibes to it, in the sense that someone trusted their own perception more than that of a computers and conducted a bypass. I’m sure many false errors happen too, these situations are so complicated.

    • @Sleepyhead080808
      @Sleepyhead080808 Před 2 lety +37

      Thing is they didn't *really* do a bypass. They did in fact unlock all the seat belts and relock them, so the system was happy. It just wasn't designed to detect whether someone was, you know, under the seat belt.

    • @awesometwitchy
      @awesometwitchy Před 2 lety +13

      @@Sleepyhead080808 True, though I was using the word bypass in a non-literal sense.
      Un-locking and re-locking the seatbelts isn’t that much different from pressing a button obnoxiously labelled “bypass”; the end result is that you skipped the regular procedure of unbuckling the seatbelt because it was preventing a customer from leaving the vehicle.

    • @timfischer
      @timfischer Před 2 lety +16

      @@awesometwitchy I disagree. The system was erroring out that a seat wasn't buckled properly. The operators weren't trained on what the error actually meant, so they did the best thing they could given their (lack of) training: Undid all the seat belts and made sure they were securely buckled. It's hard to imagine how they didn't notice the misplaced seat belt during this double-check, but I wasn't there and don't know how easy it would be to miss. Perhaps based on the girls clothing or something.

  • @brianreising3293
    @brianreising3293 Před 2 lety +335

    Tragic and avoidable. I'm not going to do the blame game that a lot here are doing, as there's blame all over the place. I will say that, as a parent, I always verify what my child is doing when safety is involved. Ever since hearing about this event, I've been waiting for the sequence of events that went wrong, because, as a theme park enthusiast and someone who's worked at a theme park, I know the levels of safety and checks in place. It's unfortunate that most of the best ways to make things safer generally involves tragedy.

    • @saxybandgeek9645
      @saxybandgeek9645 Před 2 lety +12

      Totally not blaming here, but it’s not clear to me if she was riding with an adult or not. Do you happen to know? Wondering if it would’ve turned out differently if people under a certain age/height had to ride with an adult

    • @Romans1.24-27
      @Romans1.24-27 Před 2 lety +4

      My Lord, a responsible parent... THANK YOU ❤️

    • @Romans1.24-27
      @Romans1.24-27 Před 2 lety +2

      @@saxybandgeek9645 according to some reports, she was riding with uncle and cousins I believe

    • @creacherfeacher8232
      @creacherfeacher8232 Před 2 lety +8

      I sorta feel that. I'm an older sibling and even riding kiddie rides with my younger brother can be anxiety inducing for me
      "You put your seat belt on, right? Let me make sure you did it correctly"

  • @fahsky
    @fahsky Před 2 lety +85

    I can't imagine how much guilt & self loathing the operators live with everyday, just thinking how I'd feel in their place. That poor child & family... So much grief over a situation that could of been prevented.

  • @Emily-zp1jf
    @Emily-zp1jf Před 2 lety +129

    I'm truly having a difficult time trying to comprehend how the girl's seat belt being under her and not secured across her lap was missed by TWO separate people at multiple different points. I'm not a ride operator myself yet I would have thought it would be a no-brainier that the first thing you would do before dispatching a ride would be to look and make sure each guest has their restraint on correctly. And what's more I would think that her size and age would warrant closer attention from the ride operators as you can't expect a small child to understand the restraints and their importance which in turn introduces the potential for them to be used incorrectly. The whole thing is just a horrific tragedy and my heart goes out to all involved including the attendants who were clearly victims of circumstance. My only hope is that the lessons learned in the wake of this incident prevent something like this from ever happening again.

    • @Rogersbabyforever
      @Rogersbabyforever Před 2 lety +49

      I didn't understand why they did make her stand up since it was specifically her seat setting of the error. Had they had her stand up and checked the seat out they would have seen the belt was under her. Again it goes back to lack of training. This is very sad for all involved 😢

    • @Krystal_Kitty7
      @Krystal_Kitty7 Před 2 lety +6

      @@Rogersbabyforever exactly!! They should have made her stand up 😡 very infuriating to say the least.

    • @melanielazare9
      @melanielazare9 Před 2 lety +13

      She a six year old. Where was her parents.

    • @tamlynn786
      @tamlynn786 Před 2 lety +12

      @@Rogersbabyforever Not just training but common damn sense. You check and double check! Especially with someone that young.

    • @tamlynn786
      @tamlynn786 Před 2 lety +4

      @@melanielazare9 She might have been with an older sibling, friend or family member. My boys ride together all the time and I wait outside of the ride. This is why it’s even more important that the operators do their job thoroughly.

  • @danikinzstar
    @danikinzstar Před 2 lety +147

    The fact that they even went and re-checked all of the restraints and still missed the child... So so so sad and messed up for everyone involved. This is so tragic. But I have to ask---- WHY is a drop tower only secured by a seatbelt?!?! Most modern rides have over-the-shoulder restraints. This is so so upsetting!!!

    • @themeparkreel
      @themeparkreel Před 2 lety +23

      the seatbelts are fine the Tower of Terror at all disney parks have only seatbelts and they are fine but its just cause the ride ops didnt throughly check this restraint

    • @iwkaoy8758
      @iwkaoy8758 Před 2 lety

      Isle so, it Knott mini seats two check. You should ant make a Ms. Steak own a large come pass sit tea coaster,but it makes a little Moore cents two Ms. Some thing.
      Diss tower has like five seats indie
      Alarm went off.

    • @brandonjc13
      @brandonjc13 Před 2 lety +36

      @@iwkaoy8758 I had a stroke trying to read this omfg

    • @dm3588
      @dm3588 Před 2 lety +25

      @@brandonjc13 Took me a little while, but I think I got it: "Also, it's not many seats to check. You shouldn't make a mistake on a large capacity coaster, but it makes a little more sense to miss something. This tower has like five seats and the alarm went off."

    • @sytaelf
      @sytaelf Před 2 lety +7

      Tower of terror is a seatbelt. They are perfectly safe when done correctly. Ontop of that stating over the shoulder restraints are safer is a false opinion look what happened in Orlando

  • @ToriTreble
    @ToriTreble Před 2 lety +89

    I don't understand how a family member didn't realize the child wasn't in their restraints, because they're usually super focused on their kid's restraints rather than their own.

    • @ToriTreble
      @ToriTreble Před 2 lety +18

      @Chad Meckstroth Weird. We don't allow children under the age of 7 on our rides without a person 14 or older to accompany them. Pretty sure there's a state law or something that prevents us.

    • @Romans1.24-27
      @Romans1.24-27 Před 2 lety +5

      @Chad Meckstroth was with uncle and cousins

    • @kakkycoasties8670
      @kakkycoasties8670 Před 2 lety +10

      That's what I was thinking. When my son rides ANYTHING, I double check restraints every single time. I can't imagine not making sure it's put on correctly. If the child was riding alone that's a different story, but how no one noticed she was sitting ON the seatbelt...I don't understand.

    • @karenelizabeth1590
      @karenelizabeth1590 Před 2 lety +1

      Loading is sometimes rushed, and we often trust the ride operators to know how the restraints work.

    • @ToriTreble
      @ToriTreble Před 2 lety +6

      @@karenelizabeth1590 Not often enough. I wish I had a dollar for every time (before I had even started to check the restraints) someone had said their restraint or their child's restraint was too tight, especially when there's a visible gap between them and their restraint. Like actually no, it needs to be tighter.

  • @MondoCoasters
    @MondoCoasters Před 2 lety +129

    What is really frustrating about this accident is that too many people and media outlets are quick to blame the restraint type itself as the main cause of the accident. If the restraint had actually been secured as intended, this whole ordeal could've been avoided.
    THAT BEING SAID, I think it is fair to say that if the seatbelt was made to be *a little* easier to check, like how for instance Disney's ToT has its belts covered in a neon yellow fabric to make them more visible, it'll help solve that issue.
    I'm not the type who thinks all rides should have hard shoulder restraints (if anything, I am in full support of minimalistic restraint types), but even I have to admit that there are things that can be done to the belt in order to make it easier to check, and it isn't unfair to square a *very tiny* fraction of the blame on it.

    • @alexandramcginnis8872
      @alexandramcginnis8872 Před 2 lety +12

      This. I went to ride Dinosaur at Disney. When the ride first started moving, I did not have it in yet. However there was a stop before the true ride to check to pull the yellow. Luckily I had mine plug in before I got to that step, but that double check is highly responsible

  • @ezrea9313
    @ezrea9313 Před 2 lety +339

    What I want to know is why the girl's parents didn't notice her not wearing the seatbelts properly!
    I watch my siblings like a hawk when we get on rides to make sure they correctly apply their restraints, even though they're now 16 and old enough to know how to do it correctly. This girl was 6 and had absolutely no business being allowed to get in that seat without careful supervision. Her parents would've been right next to her. They should've seen her sit on the belts and not apply them correctly. Everyone who's ever dealt with a 6 year old knows they're lying little dorks and MUST be carefully supervised and have their claims verified. While it's sad their little girl was killed, there's definitely some fault on the parents.

    • @Clay3613
      @Clay3613 Před 2 lety +48

      Plus how could the girl not even say anything?!

    • @Fox_on_a_Rollercoaster
      @Fox_on_a_Rollercoaster Před 2 lety +69

      @@Clay3613 Bc I highly doubt that every 6 year old fully understands the concept of the safety belt. Also a note to the parents thing: Who knows if they were even with her on the ride? It it quite a scary ride for some people. As a kid my parents weren't going to set a foot in these things, so alone in there I went.

    • @FireflyOnyx
      @FireflyOnyx Před 2 lety +118

      @@Fox_on_a_Rollercoaster But who let's a 6 year old not just go on this ride alone, but into the very dark building alone. Plus, most rides have restrictions of children under a certain age can't ride alone. 🤨

    • @CLR2TKF
      @CLR2TKF Před 2 lety +30

      @@Fox_on_a_Rollercoaster I knew how to change a tire on a car at the age of six. I damn sure knew what a seatbelt was for. This is just a darwin award. Open the ride back up.

    • @Hiphop618
      @Hiphop618 Před 2 lety +52

      @@Fox_on_a_Rollercoaster I feel like most 6 year olds are at least familiar with riding in cars and the presence of seatbelts in them. Unless, due to poor parenting, they aren't taught to wear seatbelts in the car either.

  • @TimothyChapman
    @TimothyChapman Před 2 lety +92

    The operators should not have been required to operate the ride through trial and error! Also, let this be a warning to anyone riding any type of ride: *DO NOT RIDE IF YOU HAVE TO HOLD THE RESTRAINTS CLOSED!* Or if you have to hold onto the restraints to stay *inside* the vehicle.

  • @agoo7581
    @agoo7581 Před 2 lety +95

    This reminds me a lot like that plane that crashed into the Everglades decades ago, we're all the pilots were so focused on the broken light in the cabin that they stopped paying attention to flying the plane. Obviously, it looks like the operators were vigilance in doing what they were trying to do, but they got so fixated on the pins and the computer that they all fail to check to see if everyone was actually secured into their seat. Of course, this is not completely all on the ride operators. Situational awareness and resource management is vital two operating a ride safely, and it is on the ride owners to ensure that this training happens. Looking at this laughably brief Manuel, it's obvious that the park was cutting corners on safety training, which is absolutely appalling in the year 2021. What a horrible incident, and what a horrible thing for everyone there to have witnessed.

  • @j-bird1778
    @j-bird1778 Před 2 lety +26

    I really feel for the ride operators, I've had a highly repetitive job and after doing the same task several dozen times, you start to feel like you've mastered the task, even if you make continue to make mistakes. I'm rather thankful that nobody's life depended on what I did.

  • @FolixOrision
    @FolixOrision Před 2 lety +42

    I feel that if I were in that situation as the ride operator and then this incident happened, it would continue to torment me, having me wonder if only I had noticed. It's truly sad case from all aspects.
    Thank you for sharing details on this. I always hope that ride operators as well as people who work on generic training, watch these videos and learn from them.
    Having clear repeatable instructions for any system, is always very valuable.

  • @katmarrs7054
    @katmarrs7054 Před 2 lety +85

    I love this series, learning about how these accidents can be avoided. I, a normal GP at any theme park, had no idea how in depth safety truly was until I started watching this series. This is so sad. Did she not realize she needed the seatbelt?

    • @danikinzstar
      @danikinzstar Před 2 lety +46

      She was 6 and probably learned that seatbelts aren't important as long as she can get away with looking like she had it on. Child probably did this countless times with her parents in the car, taking off her seatbelt because it was uncomfortable, but pulling it over her lap to "look" like she had it on to avoid getting in trouble..

    • @katmarrs7054
      @katmarrs7054 Před 2 lety +4

      @@danikinzstar So sad and unfortunate this happened.

    • @FrancesCarranza
      @FrancesCarranza Před 2 lety +8

      She was 6 and clearly sitting on the belts, she should not have been allowed on the ride. Even if she was tall enough. secondly no one really checked her.

  • @BottomBunkArt
    @BottomBunkArt Před 2 lety +37

    Yeah, that manual gives me no confidence in that park and I will never go to that park. The thing that boggles me though is that nobody thought to ask the child to unbuckle their seatbelt and stand up. And I guess that goes to show that the practice so many rides have where they tell you to pull on the strap of the seatbelt is an inadequate safety measure since it can be foiled simply by someone sitting on the seatbelt

    • @davidfrischknecht8261
      @davidfrischknecht8261 Před 2 lety +9

      I've been on rides where they've asked me to raise my arms and they have manually checked to make sure the seatbelt was in its proper place around me.

    • @ss_whole
      @ss_whole Před 2 lety +3

      how can you even pull the strap to check it when the kid was sitting on it?

    • @SixArmedSweater
      @SixArmedSweater Před 2 lety

      I got the impression that she sat down on the seatbelt a second time.

  • @koldkutgirl
    @koldkutgirl Před 2 lety +11

    3 pages of operator manuals? i needed 1200 hours of school and to take a written AND hands-on test to WORK IN A HAIR SALON! that manual is an utter disgrace.

  • @whaterry3794
    @whaterry3794 Před 2 lety +20

    As someone who's from Colorado and has been to Glenwood Caverns multiple times I think some important context for this park is that the actual "amusement" part of it is very much an add-on to the main attraction: the titular caverns. They operate it with the intentions of it being another way to get people to stick around and spend money, not as the top priority. So with that in mind, it's unfortunately not surprising that their training for their staff and their guests' safety isn't their top priority.
    Having been in the caves and knowing how pitch-black it is (if you haven't been in a cave it's darker than anything you've likely experienced- it's darker than a dark room at night) and how cold it is I don't want to imagine what this girl experienced. This is the definition of the term "tragically avoidable". It's beyond tragic.

  • @averyeml
    @averyeml Před 2 lety +31

    I like that the ride has the thing to stop it if the belt hasn’t been cycled. I wish it didn’t take something like this, but I’m sure now if you get this error on a similar ride they’d make you leave the seat. But I like that you stand up for these operators- it would need to be a hard-written rule that is trained into their daily routine for it to happen. I feel so badly not only for the family of the child but for the operators who are definitely going to be beating themselves up for this for quite some time.

  • @Eggish3
    @Eggish3 Před 2 lety +48

    You can just tell how much effort you put into these videos each day! Never stop posting!

  • @maximaldinotrap
    @maximaldinotrap Před 2 lety +23

    So the park is more at fault than the operators are due to the vagueness.
    Also I feel as if the parents should have been on the ride with her, they probably would have been able to tell the operators that she was sitting on the seatbelt rather than it being over her.

  • @janmcguire5268
    @janmcguire5268 Před 2 lety +16

    Thanks for covering this. It bothers me that people keep blaming the ride itself. The ride did not malfunction and is not inherently dangerous when operated properly.

  • @LilAnnThrax
    @LilAnnThrax Před 2 lety +10

    I can't imagine what the operators felt when they realized a rider fell. That feeling isn't something that'll likely ever go away. My heart goes out to them and the family of that little girl.

  • @jojoslameerrand9305
    @jojoslameerrand9305 Před 2 lety +14

    that operator manual is horrifying. i picked up the habit of collecting manuals (i learned english by reading them, they hold a weird sentimental value to me) and from the ones within my reach the mauals were 88 pages long (sewing machine) abridged 10 pages long (tablet, with the full manual available as a pdf ) 35 pages (toaster). if you'd ask me to summarise any of them into 3 pages to hand to someone who'd never used any of them I'd spit in your eye.
    i feel the blame for this accident lies solely on woever made the decision to only train operators on the sparknotes edition. that's an insane kind of negligence

  • @icantthinkofanything798
    @icantthinkofanything798 Před 2 lety +63

    I wonder if the parents were with her on the ride. I'd be surprised if they were and didn't do something like tug on their daughters seatbelt when the operators came back for her seat. there's not really anything wrong with sending your kid alone on a ride, but this is really unfortunate

    • @NekoCat999
      @NekoCat999 Před 2 lety +3

      You guys clearly didn’t read the news articles. She was not unsupervised, she was with an aunt, uncle, and cousins. So the guardians were dealing with multiple kids here and it slipped their mind to check the seatbelts for themselves

    • @elliot20201
      @elliot20201 Před rokem

      @@NekoCat999 I do think it's a little odd that they wouldn't specifically start checking things out if the ride operators came back to check that specific seat multiple times though. But it's a moment of oversight, I don't blame the guardians or the ride ops solely. Many sad factors, and I'm sure the guilt eats away at all of the people involved.

  • @flowerpink33
    @flowerpink33 Před 2 lety +9

    Also parents need to be more responsible too. I say this because I took my son to Six Flags Magic Mountain when he was six. He was tall enough to get on all the rides however he was skinny, he was a child. Rides that I didn’t like how they fit across his lap especially rides with loops I took him off. I decided this as his Mom and told him he can get on the when he’s bigger. I didn’t rely on the park I used my mothers intuition and I had him was I was a teenager myself so I don’t want to hear that age stuff. My heart goes out to the little girl and everyone involved. I’m just praying 🙏🏾 a parent will read this. You as a parent check your kids restraints yourself.

  • @zack9777
    @zack9777 Před 2 lety +33

    Wow this was truly an unfourture accident, People on t CZcams and MSM blaming the operators not the park itself as outstanding,the operators were out in a rock and hard place by Glen Wood caverns, Not knowing Error codes or knowing that the buttons do is a terrible way to run an amusment park I feel for these operators as this accident could’ve been prevented if the Park wasn’t trying to cut corners with Manuel and proper procedures are layed out by manufacturing, I don’t know the law in Colorando, but here in NJ each park is required to have manuel that ride manufacturer has written and provided with safe operations no expections, I put full blame on Glen Wood Cavens Ride Manager(not the operators)for having terrible training and ignoring a large part of amusement park safety, as being a ride op this broke my heart knowing a little girl suffered and MSM and CZcamsrs blaming operators despite never having work in a park before, but otherwise great video explaining what happen

  • @helder408
    @helder408 Před 2 lety +13

    the trauma that this operators have to endure for the rest of their lives is just really sad

  • @dirtymike3329
    @dirtymike3329 Před rokem +4

    If you can’t figure out that you need to make sure the seatbelt needs to go over someone’s lap, then how can you use an inadequate manual as an excuse?

    • @dirtymike3329
      @dirtymike3329 Před rokem +2

      You wouldn’t be able to understand a more complex manual anyway

  • @your.gay.cousin
    @your.gay.cousin Před 2 lety +12

    I'm sure I'm far from the first person to praise you for this, but I love that you never sensationalize the subject matter in these videos. it's not overly gruesome or meant to draw in viewers with the scare factor, and each video ends on an optimistic note with information on the safety measures being put in place after the accident in question or what we can do to stay safe on rides. more than that, I respect you so much for how you don't blame or overly criticize ride attendants who were set up for failure from the start by their employers. thank you so much for encouraging respect for workers, especially those who already have to shoulder so much trauma from these accidents. workers unite 👍

  • @Michelle-zz7no
    @Michelle-zz7no Před rokem +10

    Everything was in place to prevent this and it still happened. I can only imagine the horror for those operators, family and other guests who were there. Prayers for all of those involved.

  • @n0vellette
    @n0vellette Před rokem +3

    Operators aside, where on gods green earth were the parents? The fact that the kid was too young to realize how a bloody seatbelt worked means she was too young to be riding alone. Whoever was in charge of that girl should be found just as guilty as the operators.

  • @princesskristan
    @princesskristan Před 2 lety +12

    Thanks for explaining this tragedy properly because it was reported so badly in the media. It's so sad and it could of been avoided with the proper material. I just hope everyone got psychological help afterwards

  • @Ibuddy66
    @Ibuddy66 Před 2 lety +42

    I honestly can't imagine being an operator and having to deal with the very real trauma this has caused them. PTSD ocurrs with even some of the seemingly minor amusement park incidents. We fail to track them properly in the US and we fail to have propper legislation in place to do so largely because of the parks not wanting to have to pay money to follow new regulations. Sometimes people say that it just seems there's more incidents than there are, but in reality I believe the problem is much more widespread than we knew and because everyone now has phones and cameras and can communicate across borders.

  • @FireflyOnyx
    @FireflyOnyx Před 2 lety +46

    Personally I don't see how they could have missed the girl sitting on her seatbelt when they unlocked and relocked the restraints multiple times and checked each one themselves???

    • @CoasterCollege
      @CoasterCollege  Před 2 lety +64

      It's not the most well lit area. In my (completely worthless) opinion, the seatbelts should have been a florescent color to make them easier to notice when not in place. Other parks do this with tape or paint.

    • @jarrodjob
      @jarrodjob Před 2 lety +12

      Agree! And they knew the culprit was seat 3. Wild.

    • @FireflyOnyx
      @FireflyOnyx Před 2 lety +25

      @@CoasterCollege I agree, better visibly of the restraints in such a dark place could have helped to avoid this accident, hopefully it's something they take into account before the ride reopens, if it does reopen.

  • @bombygriz
    @bombygriz Před 2 lety +4

    I can’t believe this popped up on my feed two days after another drop tower incident where I live in Orlando. That case has its own faults. I’m glad this channel is exploring the whole picture here, the multiple failures that lead to this incident.

  • @cruehead23
    @cruehead23 Před 2 lety +7

    My boyfriend used to work at this park, and said they had previously allowed things that were not safe to happen. The fact that they allowed him onto a rollercoaster when he has no legs and he had to hold himself into the seat the entire time is scary enough. It makes a lot more sense now that their operator manuals are only 2 and a half pages.

  • @snowyfolfskyroo2739
    @snowyfolfskyroo2739 Před 2 lety +2

    I love your channel. Whenever someone says "i think roller coasters / thrill rides are dangerous because (insert accident name here) and i can link then one of your videos and it almost always changes their mind! Keep making informatuive dvideoers!

  • @scottyjbd
    @scottyjbd Před 2 lety

    Another great video. The nagging questions of “what happened” and “why” are often answered by you in a very easy to understand fashion. Keep it up.

  • @oliviaaddams3454
    @oliviaaddams3454 Před 2 lety +3

    Really well done. Another great video!

  • @Doofles
    @Doofles Před 2 lety +4

    Very informative video, lots of details I didn't know. Great job!

  • @SniffyTugBoat
    @SniffyTugBoat Před 2 lety +2

    boy, I cannot tell you how relieved I am to see Worlds and Oceans of Fun on that map. I live in KC and my sister's family always has season passes and park hopper passes to the parks. those parks helped me create some very special memories with the people I care about. it brings great peace of mind to know that they care about proper training.

  • @gingergamer3270
    @gingergamer3270 Před 2 lety +5

    Thank you for your respect to the operators, I feel like too many people give unnessary grief to people after accidents.

  • @ziggle5000
    @ziggle5000 Před 2 lety +8

    I work in a career where safety is incredibly important and when explaining procedures in training we use an abstract concept called safety barriers. A safety barrier could be anything, it could be a procedure or it could be a literal alarm, but the idea is you only need one safety barrier to be triggered to prevent disaster, so even if 5 things fail the 6th one can save the day. It's disheartening to see how few of those barriers were mandated by the manual, there clearly just wasn't enough thought put into "what could go wrong." There were way too few things that had to go wrong for this to happen. I think the suggestion from the creator of bright seatbelts is a good start that could have prevented this, but there's so much more that needs to be in place. When dealing with something this dangerous it's not enough to just say check the seatbelts and use common sense. Frankly, it's disturbing that a park could be allowed to operate like this in 2021.

  • @ShelbyTaylorExists
    @ShelbyTaylorExists Před 2 lety +6

    I live in Colorado. Adventure Park is my *favorite* theme park in the state, but they really need to ensure that nothing like this *ever* happens again. This was SO tragic and it's upsetting that it was also so avoidable.

  • @autumn_breeze616
    @autumn_breeze616 Před rokem

    Thanks for the map at the end. I'm going to Canada's Wonderland on Thursday and it was nice to have a little bit of relief and assuredness after watching this video.

  • @justine.c
    @justine.c Před 2 lety +6

    I haven't heard of this until this video. So sad all around and sounds preventable. I've never been a ride operator, so my view is different and I'm glad to hear from others who have been operators. From an outsider view I think they did everything they were supposed to do. To me, a second operator cross checks the first one. I'm glad you clarified the steps that the park should take to correct this or what was lacking. That's something I wouldn't have known and clearly this situation made it apparent. Aside from trying to find blame on parks, manuals, and training I want to know who joined the child on the ride. Even if she is a sole rider, did someone walk up to the ride with the child? There is a guardian responsibility of safety. I always check my kids (and others if I'm near them). I would model how mine should look and ask how theirs looks/feels for someone so young. IMO, this is a form of neglect, not a ride/park issue. The operators and families have so much tragedy to deal with. 💔

  • @Nitrolord
    @Nitrolord Před 2 lety +6

    I won't slander the ride operators for not knowing the things that should have been told to them in their training, but I would like to point out that it doesn't exactly take a rocket scientist to notice whether or not a rather large black strip of fabric is resting on top of someone's legs. The fact that not one, but two people missed this, even after an error involving that specific seat, boggles my mind. Great video though!

    • @Robbedem
      @Robbedem Před 2 lety +2

      The girl might have been wearing dark clothing. The area is propably not very well lit either. And maybe the operators were guys and didn't dare to really check the seatbelt because of possible pedo lawsuits ...

    • @Nitrolord
      @Nitrolord Před 2 lety +1

      @@Robbedem the first part is actually a good point, I didn't think about that.

    • @hanonondricek411
      @hanonondricek411 Před 2 lety +1

      It sounds like on visual inspection, the rider _did_ have a large black strip of fabric on her legs. The problem was what they saw was the _loose end_ of the buckled belt around her. The rider didn't understand her seat belt was already buckled, and pulled the loose part of the belt around her waist and that fooled the operator. I suspect the operators didn't make it a practice to dig fingers into people's waists to pull on the belt. It's just sad they knew what seat had the problem and they didn't take the time after it was identified to then inspect it thoroughly. It seems like a guest sitting down on top of a buckled belt would be an obvious thing that confused riders might do - that should have been a scenario defined in the manual.
      They knew what seat was the problem - at minimum they should have asked her to try to stand up to _verify_ if she was being restrained. If they couldn't figure out the fault, then the procedure should be all seats are unlocked, _everyone_ physically disembarks, inspect and unlock _every_ belt, then everyone re-boards and re-locks to see if the fault happens again.

    • @MrScottCarson
      @MrScottCarson Před rokem

      Not many seats to check but yet they failed. Who else can you blame here? The ride operators!! RIP little girl…..

  • @therealkeepermusic
    @therealkeepermusic Před 2 lety +3

    The operation manual clearly states to, “visually check to confirm that each passenger has seatbelt over their lap.”
    And that’s the final step#7 in operating procedures.
    While I do not condone the harassment of individuals, I do believe all individuals should be held responsible from the top to bottom
    Like the steps that were highlighted in the video even said, “pull the seatbelt over the passenger and insert rod into the restraint block. Gently tighten seatbelt against my passenger and repeat step for each passenger” clearly indicates what the operators were supposed to do.
    The interpretation of this seems pretty clear to me of how things were supposed to be handled versus what actually happened.

  • @Triss_Joy
    @Triss_Joy Před 2 lety +3

    While I do agree that the Manuel needed a much clearer order of operations/pattern, I do have a Point of order: #7 on page 1 says “Visually check to confirm that all passengers have a seatbelt OVER their lap.”
    That being said, having a specific, repeatable pattern for securing riders should include all important parts of those safety steps, so the operators don’t have to remember each thing each time, rather it just becomes habit/reflex they don’t have to think about. Checking for the belt actually securing the person should 1000% be one of them. I love the idea of standardizing all of those types of training. Lessens the human error risk…

  • @Thepersianpopinjay
    @Thepersianpopinjay Před rokem +2

    This just reinforces to me that I need to do with my kids what my parents did for me. From the age I was old enough to ride thrill rides, I was on them. But my parents gave me a "roller coaster safety" lesson. They taught me how to properly buckle myself in to each ride (we basically always went to the local park), to pull on my restraints to check the locks and tightness, and to not hesitate to yell for a ride attendant if I felt something was wrong or needed help. They told me its important to secure and check my own restraints because people can make mistakes. They would watch me buckle and check myself before they would double check me, then they would secure themselves.
    Its also shocking how short that ride manual is. My friend now works at the park I grew up going to and I saw his manual copy for the new ride he had been transferred to. It was at least 75 pages, and this was for a very small, single operator, train going 8mph around a loop with a tiny bump toddler ride. In the event of total power, everything's gone nuclear failure, his ride is small, slow, and weak enough to be manually stopped by just pushing the front or back car off the rails that sit 3in from the ground. His little baby ride, that extremely easy to operate, extremely safe by nature, and can even just be brute forced by the operator into an emergency stop with basically no threat of injury had a novella for a manual....and they had 3 pages.

  • @RedHotMessResell
    @RedHotMessResell Před 2 lety +14

    I just can’t imagine how traumatizing it would be as one of the staff when this happened, or one of the other guests on that same car… even the people waiting in line. I mean of course that’s other than the family and friends of the girl lost. That’s obviously horrible. But I just sit and wonder what that did to so many people that day. I thought I was falling out of a Larson Looper when I was 8 at a rinky dink fair and that made me not ride another upside ride for almost 10 years. To be there when someone literally is ejected from their seat and killed and it was a little girl…. Just like the little boy at Schlitterbahn… just horrifying. My thoughts are with them all.

  • @whickwhacksmacker
    @whickwhacksmacker Před 2 lety +5

    Would love if you were able to cover the Adventureland accidents on the Raging River in Iowa. I live nearby and it literally made me sick. So grateful that they FINALLY shut that old ride down after the two incidents.

  • @meekergoats2915
    @meekergoats2915 Před rokem

    Good video, I’m glad that my clip was able to help make this.

  • @motionsick
    @motionsick Před 2 lety

    This channel is hella interesting. Nice work.

  • @songs676
    @songs676 Před 2 lety +8

    Another great video with all the information laid out clearly.
    While I had hear about this incident a few times before I don't recall hearing that the seat had been empty the cycle before. Which answers my question of how were the belts done under the guest?
    Thank you for all the diligence you do in making these videos, cause even the little things help make a clearer picture

  • @WonderKingE
    @WonderKingE Před 2 lety +16

    I understand how tragic it is that a child lost their life. But as someone who has 5 siblings who enjoy amusement parks, I would never get on anything without also checking to make sure the little one was secured. You mean to tell me a parent or guardian was next to them and couldn't see that the child didn't have on a seatbelt? It should also be common sense that you need a restraint on a ride even for a child. My 5 year old brother is a daredevil but won't ride anything if he feels like he can fall out of it or it's loose. It's instinctual. Like....I just never understand accidents like this where no blame is placed on the rider, especially when there is evidence that multiple people were trying to check for the issue.

    • @aprils9795
      @aprils9795 Před 2 lety

      Exactly & I’m not 100% sure if baby girl was riding alone or not, but if she was with family, how did they fail to realize she wasn’t buckled in the same way they were?

    • @WonderKingE
      @WonderKingE Před 2 lety

      @@aprils9795 that’s what I’m saying like….we wanna have fun but we also don’t want to die in the process.

  • @fever1
    @fever1 Před 2 lety

    Incredible video as always keep up the good work 👍

  • @asliceofpai
    @asliceofpai Před 2 lety +1

    Thank you for saying exactly what I was thinking when this story first broke. I hate when people point fingers at the employees or the parents in situations like this when the park owners are meant to set the guidelines.

  • @TheFringes.
    @TheFringes. Před 2 lety +7

    Pretty amazing that one of the safety systems built in requires *every* restraint to be cycled before dispatch in order to motivate ride operators to actually go check them. It's unfortunate that no matter how much foresight goes into designing rides, accidents still happen.

  • @MikkoRantalainen
    @MikkoRantalainen Před 11 měsíci +3

    3:26 "Operating procedures" step 7 clearly says "Visually check to confirm that each passanger has seatbelt over their lap". *This whole step was clearly skipped.*
    The biggest design failure of this raid was that there was not redudant restraint system. Simply failing to use the belt incorrectly (one restraint) should not be enough to make accident possible.

  • @princessmarlena1359
    @princessmarlena1359 Před 2 lety +1

    This is why I never wanted to work as a ride operator at an amusement park. I’ve either preferred costumed character (face), prize/game counter attendant, or off hours maintenance. No one dies as a result of my errors. Great video!

  • @AttractionSpot
    @AttractionSpot Před rokem

    My question is you mentioned that the restraints need to be recycled after every ride but without include the seatbelts too? I mean I know for Tower of Terror the seat belts are probably more technologically advanced. I've been on this ride and I can't remember though if the seat belts are like on a sensor or anything like that.
    If they are how do they recycle the ride restraints without undoing the seatbelt should not have given an error still? Or is there something in the system where they can just clear out all the errors?
    I do know that they are putting in new restraints and things like that for this ride. I had heard someone mention about that they were going to put a cage around at 2:00 and they're going to have a new type of show and lighting down in the bottom to have like a cooler show so that will be exciting.
    Honestly too about being vague on the restraints and the seat belts even though it is kind of dark in there I would have checked to make sure that the seat belts were actually going over the Riders again it's vague in the operations manual what you're supposed to do. I mean they pulled the tail of the belt but it should have been in a way where they're like oh hey this is not even hooked around the person they're sitting on it. I just find it hard to believe they didn't know that it wasn't hooked around her.
    But after this incident I mean like I said they're updating restraints and stuff but they should definitely do more training and tell them to visually inspect to make sure that their seat belt is hooked around them and not them just sitting on it.

  • @hitsujiyume
    @hitsujiyume Před 2 lety +72

    the bulk of the fault lies with the park and their ride ops training, no doubt. but how did the people around the little girl miss that she wasn't strapped in properly? even if the ops missed it, the other riders also could have noticed. yet somehow none of them did, and it ended in tragedy. this is why i don't think kids that young should be riding alone - ops can be under a lot of stress to get loads out and can forget things because they're human too. at least with someone else responsible for the child with eyes on them, this may not have happened.

    • @alexphillips4325
      @alexphillips4325 Před 2 lety +5

      @Lucas Lucas man you're in every comment. This was operator error **as a result of poor training**, it's not like the ops went "yes let me kill this child today"

    • @thelogicaldanger
      @thelogicaldanger Před 2 lety +1

      @Lucas Lucas They were probably fired, I doubt they got off "scot free."

    • @ayyyyy7707
      @ayyyyy7707 Před 2 lety +2

      @Lucas Lucas the only people who should be held liable are the park owners. Strip them of their assets, make payment to those affected, and charge them with negligent homicide

    • @sunshinefine1886
      @sunshinefine1886 Před 2 lety +4

      Cause how you gonna expect strangers to be looking out for your child? Especially better than you should be? That’s not their job.

    • @thelogicaldanger
      @thelogicaldanger Před 2 lety

      @@sunshinefine1886 Their job as park employees is to enforce height and weight requirements, and to double check that latches are properly locked.
      But ultimately I agree with you. Pretty much nobody will love a child as much as their own parents, so parents need to be proactive and not trust that others will actually do their job.
      Edited because I thought I was responding to a comment on a different video.

  • @RaineStudio
    @RaineStudio Před 2 lety +10

    It's right there in #7: "Confirm that each passenger has seatbelt over their lap." You repeatedly noted that the operators failed to notice that the victim's seatbelt wasn't "over their lap." Assuming they had the manual and could read English, how is this not operator error?

    • @Palazzo
      @Palazzo Před 2 lety +1

      THANK you. I mean I agree that they're not the only ones at fault, but how could they fail to check this multiple times?

    • @shesakillerqueeeen
      @shesakillerqueeeen Před 2 lety +1

      Exactly. I thought the same thing. This is inadequate employee training and the trainer and employee should be held accountable. It's the trainers job to make sure their employees know how to do their job.

  • @Denise6390
    @Denise6390 Před 2 lety

    I live close to Dorney Park. Thanks for sharing that map. I’m so glad to see they’re using IRT.

  • @antman5972
    @antman5972 Před rokem +2

    As a former SFOT Ride Operator if an error was received that could not be cleared by repeating the loading procedure. I would unload everyone until Ride Maintenance fixed issue (s) that caused error. At times seasoned Ride Operators would tell me, " oh this is what you do to bypass the error." I would immediately respond with, "NO I CAN'T DO THAT! The consequences for poor judgement weren't great. That's why I only lasted a summer season plus being outside all day wasn't as much fun as I once remembered.

  • @seriousblond007
    @seriousblond007 Před 2 lety +8

    Where the heck were her parents or the adult that was with her. I would never get on a ride with my child or let them get on a ride with an adult that wouldn't separately check their seatbelt when they're only SIX years old. So sad. This was completely avoidable. All adults involved in this situation failed the child.

    • @iwkaoy8758
      @iwkaoy8758 Před 2 lety

      Probably was ant width her. Most pea pole don't know diss is a extreme ride from de out side,but it's steel stupid two let a six year old walk through a queue line a lone. I dought diss happened wild de parents was next two her.

  • @Coyotek4
    @Coyotek4 Před 2 lety +43

    I don't doubt that the lack of a better manual played a part in this tragedy, but I'm aghast that multiple ride operators failed to notice a passenger on top of the seat belts. Were they informed to rush through the process due to a long line? Was it too dark to properly see?

    • @ancientaccount7982
      @ancientaccount7982 Před 2 lety +19

      Taking a look at the loading shots (such as 4:09), it looks like the major functional light sources are the flourescents on either side of the ride. Those are partially blocked by the sides of the ride vehicle, and would be further blocked by, say, an adult on either side of the seat in question (which, based on the numbering, was likely in the middle). The decorative "oil" lamps don't look like they put out enough light to meaningfully aid ride ops.
      Although it's not stated here (likely because the information is not public), if the girl had been wearing dark clothes where the restraint wouldn't stand out against the colors, that could also have been a factor.

    • @mro4ts457
      @mro4ts457 Před 2 lety +9

      Look, I know the girl was 6 and it’s bad to speak of the dead…
      But 3 year-olds know about seatbelts, it sounds awful but I see this as entirely the childs fault or her parents for teaching her to ignore seatbelts.
      When I was 5, I always insisted on putting on my seatbelt for safety in the car.
      This kid purposely didn’t wear the seatbelt and was old enough that the parents should have tought her better.
      Yes, the ride ops job is supposed to check all the seatbelts, but for the kid to think it’s okay to sit ontop of seatbelts….🤦‍♀️

    • @BoxOKittens
      @BoxOKittens Před 2 lety +15

      @@mro4ts457 my friend she was 6 years old probably excited to be getting onto a fun and scary ride (in her perspective, at least) let's not call it the small child's fault when the real fault lies on whoever was charged with training the ops. That's where the fault really lies, not on the undertrained ops and certainly not on a 6 year old who's brain is still incapable of understanding what consequences are.

    • @mro4ts457
      @mro4ts457 Před 2 lety +5

      @@BoxOKittens
      I’m not saying it’s really all the little girls fault.
      Yes, the ride ops are at fault, but also the parents/gaurdians didn’t teach their child about safety restraints before getting on a ride?
      As a parent myself, I wonder where the parents/gaurdians were and why they taght their child to ignore/sit ontop of seatbelts instead of always strapping-in?
      There were multiple ways this sad event should have been prevented, very unfortunate for the little girl who lost her life.

    • @BoxOKittens
      @BoxOKittens Před 2 lety +5

      @@mro4ts457 I think you need to go back and re read our comments lol

  • @dtphenomenal
    @dtphenomenal Před rokem

    That’s sad. Im glad you do these videos tho for ppl that say negative things about rare amusement park deaths. My gf won’t ride drop towers no more because of that so I had her watch this video. Your content is more help then you know.

  • @coastermaniacs
    @coastermaniacs Před 2 lety +1

    love that this was covered cant wait for more id like to know more about the el toro issue

  • @LakeGael
    @LakeGael Před rokem +5

    I'd be traumatized for life and not to mention guilty for the rest of my life had I been one of the operators that missed the seat belt issue. I can't imagine what they or the child's family went through 😔

  • @sunitamosesesq
    @sunitamosesesq Před 2 lety +4

    It's pretty shocking that the ride operators checked so many times and failed to see that the girl was sitting on the seatbelt. For that reason, I'd have to say that Inattention was the predominant factor here. That probably has to do with having a job that requires such repetitive motions and the fatigue associated with jobs like this. Even MORE shocking to me was the lack of any type of secondary restraint, as operator error and seatbelt restraint failure (due to wear and tear) are both forseeable events, so a secondary restraint just seems natural -- even a minimal one. I had no idea the girl was totally and completely unsecured in the ride.

  • @theweakestlink2278
    @theweakestlink2278 Před 2 lety

    These what really happened videos are excellent! So sad what happened to the young girl on this ride. ☹

  • @denali8250
    @denali8250 Před rokem

    Hope you're still an operator at CP. I've been watching these videos for ages and I still worry when I visit the park sometimes. Always just hoping that the ride attendants there actually DO care

  • @TGOPoma
    @TGOPoma Před 2 lety +53

    This was entirely preventable and those responsible should face negligent homicide charges. I’m not talking about the operators, I’m talking about those responsible for training their operators.

    • @CLR2TKF
      @CLR2TKF Před 2 lety +2

      So no blame for the girl who deliberately evaded wearing the seatbelt or her parents/guardians?

    • @TGOPoma
      @TGOPoma Před 2 lety +23

      @@CLR2TKF She was 6. 6 year olds are not exactly known for their good judgement or rational thinking. As for her guardians: It was dark, and it looked as though she was buckled in at first glance, as the video describes.

    • @mariaenvoikertoa
      @mariaenvoikertoa Před 2 lety +13

      @@CLR2TKF not to be crass, but 6-year-old girl is dead. Kinda hard to prosecute her for anything

    • @shesakillerqueeeen
      @shesakillerqueeeen Před 2 lety

      @@CLR2TKF are you fucking kidding? It's literally the operators job to do this. Not anyone else's. Not you sitting here trying to blame the 6 years old victim and her parents. What the fuck

  • @tt2peppermintswirlfan
    @tt2peppermintswirlfan Před 2 lety +9

    that is crazy the sop is only 3 pages.

    • @smeagolplaysgames4517
      @smeagolplaysgames4517 Před 2 lety +2

      Seriously, I've worked on children's flat rides with longer SOPs than that.

    • @tt2peppermintswirlfan
      @tt2peppermintswirlfan Před 2 lety +1

      @@smeagolplaysgames4517 yep the kids rides I work as well have way longer sop

    • @zack9777
      @zack9777 Před 2 lety +2

      @@smeagolplaysgames4517 I believe the kiddy boat ride is like 40 pages long

    • @medea27
      @medea27 Před 2 lety

      Even worse, their so-called 'manual' is only _2 pages long_ & mostly daily procedures, virtually no SOP... the third page is (if you can believe it) _refunds & customer complaints._ A half-page explaining how to quell customer complaints & then a heading "Emergency Procedures" with a single line referring them to another document.

  • @sirrides-a-lot7153
    @sirrides-a-lot7153 Před 2 lety +1

    I feel for the sweet little girl and her family 🥺 this was just an awful event all around. Thank you for looking at it from a logical perspective

  • @Naiobia
    @Naiobia Před 2 lety +2

    Im glad we finally have some proper clarification for what happened. Many sides were around when this was first being discussed. Sad how this could've been avoided :'(

  • @agarcia3986
    @agarcia3986 Před 2 lety +17

    Okay but how do you not notice a guest isn’t buckled in properly? Like…making sure seatbelts are fastened should be a common sense thing. You do it in cars and with your own kids too every day. Especially on a drop ride. 🤦🏻‍♀️

    • @Halejexst
      @Halejexst Před 2 lety +2

      It’s very dark in there tbh

    • @yourlocaljobbernowl3386
      @yourlocaljobbernowl3386 Před 2 lety

      @@Halejexst at 1:50 you can see some very bright lights. That light should have been enough for someone to see that a guests seatbelt isn’t buckled in properly.

    • @Halejexst
      @Halejexst Před 2 lety +3

      @@yourlocaljobbernowl3386 I’ve been on this ride and the seatbelts are black and hard to see even with the lights

    • @yourlocaljobbernowl3386
      @yourlocaljobbernowl3386 Před 2 lety +1

      @@Halejexst oh, nevermind then

    • @Halejexst
      @Halejexst Před 2 lety +1

      @EA Sports11 you most likely have never been on this ride their not taught to check if you put the seatbelt on you have to do it your self they just pull the end to see if it’s loose or not and if your sitting on it they can’t tell they don’t have flash lights the park does not give them that so how can it possibly be there fault they have to deal with the grief of being responsible for the death of a child and there’s people like you who rub salt in the wound.

  • @ThrillRidez
    @ThrillRidez Před 2 lety +3

    I’m sick of the parks getting off scape free! I mean the reality is it comes down to what you said. Adequate training, proper supervision and an upkeep of maintenance and training procedures. We are seeing way too many operator errors and it’s turning out it stems back to training. Parks are at fault more than them.

  • @DeNiroLegacy
    @DeNiroLegacy Před rokem

    I love this channel.

  • @megane.1073
    @megane.1073 Před 2 lety

    Absolutely heartbreaking for the family, the ride operators, and the other riders. I can't imagine going through that

  • @jamiedempsey2183
    @jamiedempsey2183 Před 2 lety +5

    I'm torn. I believe it is operator error. However I do believe that there are many steps that the park could have done to prevent this from happening. Someone commented on bright yellow seat belts and I think that is a great idea. I'm in the minority of people here in thinking the manual isn't that big of a deal. My understanding is that the manual tells the operator to pull the seat belt over the guest and click it in. If they were following these instructions the incident doesn't happen. However due to lack of training or poor practices they allow guest to buckle themselves in. Im not saying its 100% on the operators but maybe I'm blaming the operators more than most. Either way its a very tragic accident and I hope it will never happen again.

    • @Ellie-rx3jt
      @Ellie-rx3jt Před 2 lety

      If the manual had a section on the computer system, and that section had a requirement that in the case of a computer error the passenger is required to be removed from the seat entirely and then re-seated and buckled, that should have eliminated the possibility of this happening (assuming the manual was followed). I do agree that the procedure was not followed as written in the manual, and that if it had been the accident wouldn't have happened, but I think the chances that they would have picked up on their fuck up if there was a procedure in place for the computer error are almost 100%

  • @hannahdavis4256
    @hannahdavis4256 Před 2 lety +3

    I can't imagine the operator manual being 3 pages. I temporarily operated a carousel at local science center and even the manual I had to read beforehand was long than that and I had previous attendants help teach me before leaving it in my care! It makes me so mad to think about this because it is so clearly the fault of the park and those responsible for teaching their operators! And I can't even believe how recent this was! It's shocking to know that negligence like this still happens. They need to do better and I hope they will because stuff like this is unacceptable. That poor girl and everyone who was there when it happened. If I were the operators, I know I would probably never work as any ride operator again after that personally. The trauma and grief and shock that everyone there must have felt...how terrible... /srs /gen

  • @Dontmakemerun
    @Dontmakemerun Před rokem +1

    I went on this ride several years before the pandemic I believe around 2018. I got to chatting with the staff around the park as this is a very small park and Colorado does not have many in the state. When I went several of the workers were there on a visa program, similar to how Disney gets cast from the country in Epcot. The park was originally a pull because of the Hot springs in the area and the caverns that are honestly really fascinating, but the push to make it an attraction park with rides was very private and even the cavern guides (who were great btw) seemed to allude also have not great views of the holders of the property. Glad I visited and hope other will too, not for the rides but the truly unique park it is.

  • @crashbird
    @crashbird Před 2 lety

    there was another recent drop ride accident in orlando like a week ago. I hope you eventually cover it as there was a LOT of misinformation going around during the days following.