A CommBank credit card customer testifies at the Banking Royal Commission

[1.18] David Harris, a 30-year-old roofer, gives evidence on how Commonwealth Bank of Australia (CBA) offered to increase his credit card limit within days of him telling staff he had a gambling problem.
Recorded on 22 March 2018 at the Owen Dixon Commonwealth Law Courts Building in Melbourne.
Witness Statement:
bit.ly/2KJbnJm
Exhibit documents:
bit.ly/2I32VTu
Transcript:
bit.ly/2FX1rIm
Testimony held during the first round of public hearings on consumer lending practices in Australia at the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.
This video was extracted from the Royal Commission’s webcast archive and republished here as permitted under its Creative Commons Attribution 4.0 International licence. The source file, containing the raw archived webcast of the entire day of hearings, was trimmed to only retain the testimony of the above witness(es) and remove any breaks and offline periods of the webcast. For testimonies held over multiple days, separate source files would have been combined to create one consolidated video.
Video Source: bit.ly/2XBSBKh
Copyright information: bit.ly/2K2JMl2
Creative Commons license information: bit.ly/1rMF155
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© Commonwealth of Australia 2018.
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