If 999 calls comes in you need pick up to 111 calls same time ok
So you need to multitask? Switch between an emergency call and an enquiry and keep both going at the same time?
@@MelliaBoomBot From what I know, staff are given either a 999 or 101 focus for the shift. So they may only take 9's or 1's. But on busy shifts its likely theyll take both.
I recently applied to become a 911 communications officer and have began going through the process. A great place to start the process is to contact your local detachment and ask to attend a job shadowing session. The sessions I attended were approximately 12 hours long but you could leave at any time that you wanted. They moved me around to all the different sides of the call center. Its a great place to start.
Justaguyyoutubin the shadowing..was thst just voluntary? i was thinking of joining the same field but didnt know if ot would be suitable but doing some shadowong sounds good..but not sure if that wud b poissble with confidentiality etc
Did you get the position?