Flushing a Job Down The Toilet
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- čas přidán 19. 04. 2022
- The plaintiff says she hired the incompetent defendant to tile her bathroom, but the tiles fell off a few hours later. She says he took off on her, so she’s suing for the cost of retiling her bathroom. The defendant says he told the plaintiff not to use the bathroom for a week, but she used it that day and got the grout wet. He fixed it, but the plaintiff put a stop payment on the check.
Case: 25-089 - Zábava
As someone who works with customers, I can't tell you the amount of times people are told something only for them to call hours later asking the same thing.
Thiiiiiiiissss!! I work in pediatric surgery, and it doesn't matter how many times we give them post-operative instructions. They call after surgery EVERY SINGLE TIME asking the same questions we already gave them answers to. 🙄
Yep, happens all the time.
I'm a tattoo artist and I've seen this my whole career
Moral of the story is contractors should write EVERYTHING in the contract and have the client sign it.
Sadly we have developed into a world that everything has to be explained, even the most basic concepts. Look at products that have open other end printed on the bottom.
well im in a related biz which is tub and tile reglazing and i learned that its very important to use FAST DRYING and FAST CURING materials when doing these jobs becuz people do not want to wait more than a couple days to use their bathrooms and i would bet money that they didnt tell the lady 7 days becuz if they had then she would have not hired them and hired somebody else who uses faster drying materials .
@Mar Leonetti, but he states that she chose, and paid extra, for that specific grout, even though he told her about the drying time. I think she thought it should be dry, since it was more expensive. It's waterproof, so it should be okay to use like normal grout! I think she knew, and that's why she didn't collect the letter! Plausible Deniability!!
You are a 100% correct
They love cash 💰 no receipt
She only had one shower, and I'm sure she didn't want to go a week without a shower. I'm sure they told her, because she paid for the special grout. People refuse to listen to instructions, even after repeating instructions a dozen times. Having worked in peoples homes, I can attest to that fact that half the people don't listen. They're doing exactly what you told them not to before you get out the door.
And she didn't want to impose on anyone else and use their shower. Or have it be a pain in the ass for her to have to go someplace else to shower.
I think there was a misunderstanding. They may have told her 48 hours to use the toilet and sink, and 7 days to use the shower and they did not make clear enough the timeline
So wait 2 days to take a dump?
epoxy grout is aprox 24 hrs
Yes or they got confused and forgot this new tile is 7 days
Contracts would have resolved it
I'm really torn with this one. On the one hand, it seems very unlikely that she would have used the shower knowing that the grout wasn't dry yet, but on the other hand, there does exist the possibility that she desperately needed her only bathroom and decided to take the risk. However, the burden of proof really fell on the defendants, and the fact that it wasn't on the original contract is what tipped the scales against them.
I thought the burden is on the Plaintiff? Guess I've never had to go to court so I really don't know.
@@getin3949 The defendants have to actually prove that they told her.
I know what you mean… I am in an entirely different line of work, but I can tell you that maybe three out of 10 times, people completely ignore any sort of instructions. You’d tell them “not to do X,” and they’d turn around and do X, right on the spot. So, the fact that she used the bathroom prematurely alone would NOT prompt me think, “Why would the plaintiff do anything to sabotage her own bathroom? I am ruling in her favors!” Still, though, it is true that the no-usage-for-7-days clause should have been in writing, right on the contract!!!
@@nondescriptnyc Agreed, some people just don’t listen and I bet even if they said 24-48 hours like she says they said she used that bathroom after 24 as soon as she could! 😒🤷🏽♂️
Agree
In order to protect themselves from being taken to court they should have had the plaintiff sign and date that they verbally gave her a sure 7 days wait and then had her sign that they told her.
💯
Hindsight
I'm 100% sure they told her to wait 7 days. I'm sure they now have it written in their coming agreements.
She said something critical in her testimony that the judge didn't pursue, and that's that her husband was the one who took a shower and told her about some tiles coming out. It's possible that the husband didn't get the message about waiting a full week. Maybe he saw it finished and after being inconvenienced for so long he was eager to try it out, and this was the result. I do think that she and/or her husband should've waited longer to shower just to be on the safe side. Even if they were told 24/48 hrs that's still cutting it close to when the grout was laid. They seem to have lacked common sense. Yet the defendants didn't have it in their contract that the plaintiffs had to wait 7 days, so they failed the burden of proof.
👏👏👏 I was thinking the same thing. Her husband definitely use that shower twice before it was ready. She even said her husband works late nights and had to drive to Brooklyn just to take a shower he was over it and hopped his butt right in 🤣. I love men but they don't use common sense all the time 😂
Yes, but if the one side fails to act in what a court would consider to be a reasonable manner (in other words, in a way that would prevent both her and the company from suffering a loss), then the claim can be dismissed. In this case, after this lady had been instructed not to use the shower for a week, given that there were other people in her house, the court should take the view that it was on her to warn the other people in her home not to use the shower, and that she could and should have warned her husband. That being the case, I wouldn't view her as having acted reasonably.
Why would a contractor, who has been working on a bathroom for 6 WEEKS, wait until the last day of work to install the tiles and the grout? They should have installed the tiles earlier so that when they finally finished the bathroom everything was ready to go.
Good point! The shower where there is all the water should have been completed first to allow time to cure. It’s not like it was a tiled area that was being walked on and it had to be saved for last, it was the shower wall.
I did one tile job in my life. the grout is like the last step after placing the tiles on the mortar. I'm pretty sure you have to wait after placing the tiles for the mortar to set too. 6 weeks is a long time, maybe there was some intricate work in this case. A small shower surround with 4" tiles is a 50-80 hour job for a beginner.
they are using a grout(i'm not sure this is the grout that we normally call grout) that takes 7 day cure time so the time was pretty much waiting for this to cure.
@@baboytablo5735 Thank you for using the word CURE and not dry. If it was an epoxy type grout it would need to CURE. That tile guy kept saying dry so I'm prone to NOT believe him so much.
well im in a related biz which is tub and tile reglazing and i learned that its very important to use FAST DRYING and FAST CURING materials when doing these jobs becuz people do not want to wait more than a couple days to use their bathrooms and i would bet money that they didnt tell the lady 7 days becuz if they had then she would have not hired them and hired somebody else who uses faster drying materials .
I find it really hard to believe that they didn't tell her that she had to wait 7 days!
The plaintiff has a very specific memory of what they told her - 24-48 - sounds like something a contractor would say. I think the defendant was "in the habit" of saying 24-48 hours because that is what they usually say -for normal grout (not for this new type of grout) If that was my only bathroom, I would never have agreed to a new type of grout that would take an extra 7 days to cure (on top of the installation time) - too much of an inconvenience.
It’s more likely the plaintiff thinking normal grout takes 48 hours and they forget the grout should’ve been longer or simply think they know it all. It’s more likely the plaintiff forgetting than the contractor wanting to do more work
well im in a related biz which is tub and tile reglazing and i learned that its very important to use FAST DRYING and FAST CURING materials when doing these jobs becuz people do not want to wait more than a couple days to use their bathrooms and i would bet money that they didnt tell the lady 7 days becuz if they had then she would have not hired them and hired somebody else who uses faster drying materials .
@Tiger Bandaid no , its becuz the lady would have never hire their ass if they said wait seven long ass days when there are tile guys out there using 48 hour cure time materials every day !
They absolutely gave her a pamphlet. She just doesn't want to pay for her own mistake because it happens to be an expensive one.
well im in a related biz which is tub and tile reglazing and i learned that its very important to use FAST DRYING and FAST CURING materials when doing these jobs becuz people do not want to wait more than a couple days to use their bathrooms and i would bet money that they didnt tell the lady 7 days becuz if they had then she would have not hired them and hired somebody else who uses faster drying materials .
I'm sure the defendants gave her pamphlet. Handing someone some documents and saying "Here, read this" does not alleviate liability. The defendants needed to get her signature or initials on a piece of paper saying she understands what she can/cannot do. Once they have her signature they're in the clear.
I completely agree! She was definitely told more than once and she either got tired of driving to shower or didnt believe it would take 7 days and used it early. It wasnt in the contract itself im sure because they have more than 1 material, with different dry times and 7 days doesnt apply to all of them but they use 1 prewritten contract for all their jobs. She got tired of finding other ways and used the bathroom against their advice. She got lucky...
I've done tile work and I had it done in my bathroom. I was told 24 to 36 hours, I never heard of seven days!
yep... 72 hours at most for urethane grout
IT"S A NEW TYPE OF GROUT
Depending on the grout it can take up to 10 days.
Me too
Right. Aren't they all suppose to be mold resistant..
The post office makes 3 attempts to deliver a certified letter. I think she didn't want it.
The defendant's work and materials are worth Zero ? 🙄
Does the concept of Quantum Meruit not apply here? Can the contractor go get all his tiles back? I think she didn't want the guy back and she spiked the certified letter. Was it likely she would use the Bathroom before 7 days? Yes, I think so.
@@Joeh1154 , Marilyn likes to say that her cousin's uncle was in construction, therefore she knows it all. The defendant should receive the cost of materials, imo
WHAT? If this was just about a bad grouting job, I could almost believe the plaintiff, but the fact that there is water trapped behind the tiles proves that she used the shower before the grout had had time to dry and seal. And why did she use it too early, because she is one of those people that always knows better than the professionals and even if they told her '48 hours', she obviously used it almost immediately for the water to have gone behind the tiles. I do NOT agree with the judge's decision, making them give back ALL the money, what about their time, materials and the cost of the tiles...
the judge said 'why would she sabotage herself' and that's a good point. why they didn't tell her 7 days? My only guess is they each thought the other guy did that, AKA communication breakdown
@@steveneumeyer681 I think her husband took the shower too early. Men always think they know best and he’s was probably like no normal grout takes 48 hours.
well im in a related biz which is tub and tile reglazing and i learned that its very important to use FAST DRYING and FAST CURING materials when doing these jobs becuz people do not want to wait more than a couple days to use their bathrooms and i would bet money that they didnt tell the lady 7 days becuz if they had then she would have not hired them and hired somebody else who uses faster drying materials .
I did tile for a long time.. even if the grout failed and water got behind it after the 48 hours the thinset would have held in in place … the grout is more cosmetic than anything … the waterproofing is behind all that . Water is meant to get back there
You're wrong. Virtually all grouts require 24-48 hours. This was the first time they used this grout, they didn't read the documentation and told her the usual 24-48 hours that they tell everyone else. She'd been using alternative arrangements with no problem for 6 weeks, another wee wouldn't hurt. They told her 24-48 hours, she waited 24-48 hours. They found out after that they should have told her a week. 100% on them, no doubt whatsoever in my mind, none.
I feel like the plaintiff is the stubborn type that was told 7 days but thought the tile would be fine and used it. There's something about her testimony that seems incredibly disingenuous to me.
Too bad the defendant's didn't have proof.
There is no such thing as seven days.
@@the8forever I assume you're a tile installation expert?
She and her husband already waited six weeks and two days at the time it was first used. Is it really more realistic that they just refused to wait five more days and risk ruining the work they'd had done (both financially and loss of bathroom use for any future remediation), or that the contractor doesn't use this grout very often and forgot to tell or (or possibly didn't even realize they should have until the grout failure) to wait seven days?
@@jacksyoutubechannel4045 people are dumb and we see it on shows like this constantly. They cut off their nose to spite their face all the time.
The reason the plaintiff won is because she claimed she never received the letter. Her neglecting to pick up the letter is on herself, the defendant did right in using certified mail. You can't force someone to go pick up a letter. The fact that they sent it and she never "received" anything seems more suspicious than anything! She could've easily tossed the delivery notification slip!
I layed tile and stone....This is ridiculous. We always Told them to Wait. The grout needs to set. Here, we have a Karen in her natural element.
Fishy. I didn't get the 7 day info, I didn't get the pamphlet, I didn't get the postal notification to pickup a certified letter. But I DID get a hot shower asap. Nah, not ringing true.
I believe the plaintiff. At one point during the defendant's testimony, her face genuinely showed immense frustration and like she was about to burst. I've felt that anger when someone bold face lied in court about something they did. Now, I don't believe she didn't receive the notice from the post office. What's crazy is, her not picking it up is what helped her win her case🥴😂
Anyone who think that this type of grout doesn't take 7 days to dry... You are so wrong! Urethane grout absolutely takes 7 days to dry and that doesn't count for humidity levels and temp of the area you live in!
actually Google says 72 hrs 😂😂
@@alyssahamlett Google says
The judge keeps saying 'why would the plaintiff sabotage herself?', but the same question goes to the tilers, why would they let her sabotage their work by telling her only 24-48 hours?
Also, if she was told 24-48 hours then why, according to her, did she wait for 4 days?
Why did she refuse to pick up the registered letter?
How did water get BEHIND the tiles if she had really waited 4 days?, (because by that time the grout in the exposed joints would be sealed and dry even if the grout behind the tiles is still drying).
There are MORE inconsistent things in what she is saying than what the defendants are saying, but the judge sided with the woman because once again she is basing her verdict on what 'she herself' would do and can't imagine that a woman would be so arrogant as to NOT take notice of the tiler's advice of waiting 7 days, but I can assure you I have met many a person too arrogant to even listen to a doctor's advice, so taking a tiler's advice (why would she?)...
I agree,if she didn't use the shower then where did the water come from?
@@nunya8010 she admitted the husband used the shower. The dispute is that the tiling wasn’t set for as long as it should as she waited 48 hours but they said you’re men’s too wait 7 days.
They said you’re meant to wait 7 and not 4 days. Idk, I kind of sided with the plaintiff. But it was sus of her not to pick up the mail.
@@Vanessa-qw1tf she didn't pick it up cause she knew it was her fault and the pick up would of prove it
She 10000000% was told and thought a few days would be enough to sneak a shower.
The fact there is all that water behind the tile tells you she used the shower.
I've redone so many bathrooms with the same grout and it's definitely 48 hours. I've never heard 7 days in my life.
She claimed her husband was the first person to use it after a late shift 4 days after completion. To me it seems they told her, she was waiting the 7 days, and the husband came home, wanted a shower and thought "eh, 4 is pretty close to 7, what's a few hours gonna do?"
I can tell you right now - you can tell a customer important information, and 80% of them won't listen or will directly ignore it. And they all come back to say no one told them anything.
See it all the time
that is why you put into the contract
I don’t think it’s illogical to think that, when a person has only one bathroom, she’d use her bathroom before the waiting period is up so that she doesn’t have to go outside her home to use her neighbors bathroom. Could’ve just thought “oh it’s not going to be a big deal if I use it early.”
I agree. However, for something critical like that, it needs to be in the work order and signed to prove the customer understands the severity of not following instructions.
So a professional tells you not to do something and you think its logical that a person ignores them and does the opposite? You're an anti-masker, aren't you?
@@latentgamer5762 Yes, because it happens all the time. Off the top of my head, people sometimes stop taking antibiotics once they start feeling better even though their doctor emphasizes to take the entire script; sometimes people drink on medication they’re told to not drink on; some push their cars to the breaking point because they refuse to get necessary repairs instructed by the mechanic, because they think it’s not a big deal. You’re a complete buffoon if you think that there *are not* a lot of people in the world who ignore professionals’ advice and continue to do as they please.
Also, how does the fact that there are people who will ignore directions lead you to a conclusion that I am an anti-masker? Looking forward to this response (although I doubt latent gamer will provide one).
Doesn’t the $4,000 also include the cost of the tile? She should have lost the case.
When is the last time you took a shower?" Lmaooo that took me out.
Did you smell something ?LOL
@@michelledeane7623 😆😆😆
I believed the contractor! And I believe they gave her a booklet.
and you have the capacity to read her mind. amazing
The only thing that could cause that much water to get behind newly installed tile is poor workmanship - something was installed wrong and the only way to fix it is to tear it out and start over. JM's ruling was the correct ruling!
I think she certainly used the bathroom before the seven days .
I could tell the defendants were lying 🤥 it was so obvious lol well done judge 👩⚖️
I believe the plaintiff. There's no way she would use that bathroom before it was ready. I don't think the defendants intentionally misled her, but the communication ball was definitely dropped.
I agree 100%
I wish thats how it worked 😔 I used to work at lowes in the flooring & tile section & we had this problem All the Time no matter how much we tried to tell people that they had to not use something for several days. Weather its letting tile set, grout dry, or letting flooring adjust to your home before installing it. Once there is a problem people always " swear to god" that they let it be when its obvious they didn't...
@@theknittingelephant928 That's a valid perspective. How I see it in this specific case is that if we were only talking about a couple of days' discrepancy, and she was too anxious, that'd lend more weight to the defense. But we are talking about seven days. It would seem to me that if the average time for grout to dry is 24-48 hours but this one is excessively longer, the defendants should have that clearly in writing with the customer's signature to protect their own interests. To your point, sometimes, people only hear what they want to hear, but I just can't see this woman, who made alternate arrangements for the time she thought it would be unusable, turning around and risking what was a top of the line brand. Also to your point if, in this business, you verbally tell people repeatedly what to do and they don't listen, that is all the more reason for the defendant to protect his business with disclaimers and instructions either on the contract or the invoice so it's clearly seen and not up for dispute.
Okay well if she thought it was 48hours then why did she wait four days 🙄
@Tiger Bandaid They might have mentioned it. What I'm saying is, it's the company's responsibility to protect themselves if they are in a business that runs this kind of risk. They are the experts. One sentence on a receipt could have avoided all of this. 🤷🏽♀️
Why is he not looking at the judge he's staring into space lol
She didn't get the ordinary grout she up'ed it and they would have up sold the 7 day product with all the sale information... she knew.
The show is on for over 25 years for the most part because people don't put things in writing. Common sense isn't all that common. I look at people differently because of that fact!
Ruling was bull shit! Judge Milian your ruling on this one was trash!
😂 u don't know what ur talking about
I’m so sure these guys didn’t tell her to wait the seven days. Yeah, right!!! She either didn’t want to wait or she didn’t pay attention to their instructions.
pressing on the tile and water is oozing out. well that tell's you the whole story
tells*
I do believe she thought in her mind it would be find and one shower wouldn’t hurt. People are impatient and don’t take what they are told seriously. We all seen these type of people. The contractors need to add every details in the contracks
If the other types of grouts take a couple of days to dry, and this special one takes 7 days, it's possible that the defendant mistakenly told her 2 days, and then they sent that letter when they realized their mistake.
If they gave her a pamphlet, why didn't they have her sign that she acknowledge receiving the pamphlet.
Kirk always makes things so awkward in his post interviews lol
I 100% believe they told her not to use the shower for 7 days. My husband used to pour concrete and they would tell people wait x amount of days before you drive on it and every now and then someone would call whining it cracked because they drove their car on it the next day. My guess her husband was tired of showering elsewhere and chanced it.
My husband installs tile, and I will tell you sometime people do not wait 24-48 hours and walk on tile and damage it! Or pets run on just installed tile 😬 My husband had to fix so many times. All clients say-I do not know how it happen, we did not walk on it 😂
One thing I took away from this, brown or sand coloured tiles look absolutely awful in bathrooms
Lots of people never read instructions and when told something they decide they don’t need to follow instructions.
I've had several clients that either step on fresh tile or touch walls they saw us paint or concrete that was just poured and finished even after I've told them and taped areas off. No contractor would do all that work just to not tell the client about dry time.
The amount of attitude both sides are giving the judge is disgusting. I get they're mad at each other but damn, take it down a knotch!
wow the judge is not consistent here, normally she says the plaintiff is tasked with the burden of proof. The woman had no proof. Also if the judge was around construction more she'd realize people do a lot of things they're told not to do, walking on concrete before it cures comes to mind. I don't know if he told her or not but I do know she had no evidence that he didn't. I can also recall many times when a homeowner did something they were told not to and the response was "well I looked online and it said..."
The plaintiff's only burden of proof was to show shoddy workmanship and she did that by showing a video of the bathroom. Both sides agreed there was a problem. However the reason for the problem she claimed was because she wasn't given pertinent information. You can't prove something that didn't happen. It's up to the defendants to prove they did give her the necessary information and the tiles falling off was due to her ignoring that information and not because they weren't provided. Something important like that where it would mess up thousands of dollars of work definitely needs to be in the work order and signed by the customer.
Hmmm.
What do you want to bet husband came home, really wanted a shower and thought to himself: “48 hours is enough”?
Court in recess...
This is how you judge...not that foolishness other judges do
Ive had my entire house floors retiled - after 2 weeks the tiles were all loose and the grout rotted! The supply company came to remove all the grout to test it and it was a faulty batch - it didnt have any cement in the mix...
IT HAS TO CURE, not dry.
The word is cure !, not dry. Professionals should know these!
Certified mail still requires a signature even if it doesn’t have a return receipt
As a business owner, we learned the number one lesson and That is to disclose The rest, and instructions at the onset of services. Just to avoid situations like this because they did the work and sent the certified letter that states every single instruction that she was supposed to do afterwards.
I think she knew to wait 7 days but a friend propbably told her that it should only take 48 hours. I'm not a construction person but I know people who ignore directions from installation/builders/etc. They give customers instructions and people decide its OK to do what they want. I would get their signature next to the 7 days instructions.
They kept stressing a "minimum of 7 days"... which means it could be 8,9 or 10. How would she ever know when it was safe?
I believed the defendants. The certified mail thing seems like she chose to not pick it up.
I sell tile, grout and mortar. I have never heard of a 7 day hold period. I'll bet they used the wrong mortar. I think the contractor screwed up.
No one that has 1 bathroom is going to go at a minimum, 7 days without being able to use it.
Drs especially should put everything in writing......after we hear the first words of diagnosis, our brains automatically switch off...
They used a grout that's not normally used... I think they spaced that fact at the end of the job and out of reflex gave her the "standard" instructions they normally give customers of 48 hours. They only realized their error after the fact when the job started failing.
I learned from an old lawyer, you send certified, but you also send it priority AND first class. There is a presumption that first class mail was delivered. Priority provides tracking that shows when it was put in the mailbox and doesn't need to be signed for. People will refuse to accept certified mail and claim they didn't get it, and the look on their face in court - and the look on the judge's face - when I then provide evidence that another copy was placed in their mailbox. I can't make them read it and I don't have to, all I have to do is show I provided it. I had someone tell the judge that he doesn't accept certified mail and the judge replied "sucks to be you, judgement for the plaintiff."
Likely they were used to telling people 24 to 48 hrs and the install guy botched it with the new grout, there is no argument she used it early guedo, the argument is how long she was told to wait and your inability to grasp that makes me believe you’re guilty of failure.
i believe her. i would've showered at the damn gym for a week before i risk screwing up an expensive tile job.
I need to know what grout he used. All of the tiling I've done and the longest time for grout to cure is 72 hours. I'm skeptical about his story until I can verify the product exists.
Both litigants we're totally rude and unpleasant. I'd hate to have to deal with either of them. Do people really treat each other like that, and talk to other people that way?
I think plaintiff messed up, but is not willing to admit it. I believe she was told 7 days, but it was her husband using the shower and maybe he didn't know.
24-48 hours as she says she was told sounds like something she found online, because I think contractors would always say 48 hours or 2 days, in order to cover their bases.
as a contractor. the courts have made it impossible to run a business... Clients win no matter what
Certified mail has to be signed for. A return receipt is not necessary.
She didn’t let it set! She was tired of going somewhere else to use the restroom.
It’s already going to take 6 weeks then an additional 7 days after completion? No one with 1 bathroom in their house would agree to that…..I don’t think they made that clear before starting the work…..
I think that after 6 weeks of being inconvenienced, having to use neighbor's showers, that she couldn't wait any longer and used it before the drying time was up.
They absolutely told her, she didn't listen and used the shower anyway.
They can't prove they told her, but she also can't prove they didn't tell her. If she's the one suing, wouldn't the burden of proof be on her?
No they found out after they told her 24-48 hours and then tried to advise her later that it was seven days. If she was without a shower for the time it took to complete the job, she could have waited another seven days. Why would she pay to update a shower to sabotage the shower and then again be without the shower? Why would a company that saw the customer make a huge mistake the first time, not send a follow up letter or EMAIL to advise, as a reminder of your warranty or such, please ensure you wait the SEVEN DAYS before using the bathroom to avoid future issues with your new bathroom upgraded tile? Agree with the judge, that logic had to become a big factor within this case.
I guarantee when you pay extra for some special anything you get the info to know why you’re paying extra and for what and what the differences are. After 6 weeks of being without it she was over not using her shower. I don’t believe they didn’t explain that.
The defendant should write it down and have plaintiff signing it
I would’ve only given her half . Because there isn’t proof either way . It’s half their fault for not getting it in writing which you would think a company would do . And also for her not picking up the letter . But I do believe her as I thought about it . She could’ve lied and said she never used the bathroom how could they prove otherwise . But she didn’t lie . She told them she used the bathroom because they told her 24-48 hrs so she thought she was within the right time frame - meaning that she just sued them for shotty work . When they came up with the lie that they told her 7 days - that’s when that tidbit of the case became a big deal . Otherwise it would’ve just been a case of poor workmanship.
I 100% believe the defendant. I don't think she listened to him telling her to wait to use the shower.. she was impatient and showered right away. Just the way she acted during the case seemed off to me
After showering somewhere else for weeks you think she’d ignore instructions for the grout and hop on in and shower in the bathroom to ruin it? 🤔
@@staceyslaysdragons691 yes, she was tired of commuting to Queens for showers
@@jordanleigh8826 guess it’s possible 🤷🏽♀️
well im in a related biz which is tub and tile reglazing and i learned that its very important to use FAST DRYING and FAST CURING materials when doing these jobs becuz people do not want to wait more than a couple days to use their bathrooms and i would bet money that they didnt tell the lady 7 days becuz if they had then she would have not hired them and hired somebody else who uses faster drying materials .
some ppl think they're entitled and can do whatever they please, in spite of any instructions. My landlady, who had a hip replacement, broke every rule in the book for the next 6 wks. when she was supposed to be taking care of it......thankfully, she got away with it.
I believe that the defendants told her. She didn't want to shower anywhere else. So she used the shower. I think she decided wrong on this one.
An online search of "epoxy grout cure time" ALL say between 48 - 72 hours... so 7 days seems extreme...
did they charge her after coming back to fix it the first time it fell apart? i dont see why they wouldnt unless they knew they messed up
For something like that, needing a minimum amount of time to wait, she'd be signing a paper specifically acknowledging that before work began.
It could’ve been the husband being impatient and not wanting to travel to Brooklyn to take showers and now Karen’s gonna do whatever
I kinda feel like they told her but her and her husband was like that crazy it dries 24-48 hrs so they just used it. They did say it was a new type of grout so maybe she didn't take that into consideration. Plus my thing is when you get this type of work don't you get a folder with the paperwork it's hard to believe she said she didn't receive any of that
i dont believe the contractors told her 7 days
if i was relying on it being 7 days the first evidence id put up is something in writing from the manufacturer showing they say 7days required
but even then on completion of the job id be getting the customer to sign a document showing the 7 days clause as i know the customer only has 1 bathroom
She ruined her own bathroom, she knew she had a letter and never picked it up? And I really hate the rude old guys that interview them after cause they don’t make anything better they just try to make them feel stupid when they’re just answering his question..
Write it down. Get it, fool. And you’re in business? I’d worry.
Why does the judge act like the woman couldn't just ignore what they said and use the shower anyway? She was probably desperate for a shower and didn't wait the appropriate amount of time.
I had a customer demand that I not only finish the tile in her bathroom but that I needed to install the toilet on the freshly laid tile that very day ,or else she wasn't gonna pay me... So I did ,and she paid me ...and I have never worked for that b#*ch again. I changed my number around that time due to getting a new provider and I thought this is nice ,peace and quiet 😉
She didn’t go and pick up her mail!
I think she didn't wait 7 days because it was too inconvenient and costly to NOT use her ONLY bathroom.
Nobody is talking about how the Defendent commited perjury by claiming she did in fact receive the letter. You can tell he thinks he's about to be called out on it. Idk, seems fishy on both sides.
True huge lie at the end talk about God but you lied 😮
Before finishing this video and I know the defendants are lying. Why would she shell out money, use her neighbors bathroom, and get husband go into another town to use another facility.
They said "THEY TOLD HER MORE THAN 5 TIMES." Her only bathroom... And why with such importance did they not have the conversation upon completion (installation) of the job? Why was it mailed later? The problem is that they've never worked with that new grout & porcelain tile. So they should never have offered to do it, use it or even sell it until they had enough experience that it would not cause them this kind of💸💸💰 embarrassment and so forth...
Agreed!
How are they suppose to get experience with it if not by using it? 🤔
This stuff needs to be used in newly constructed homes or already built homes with additional bathrooms. I don't understand why this woman did not research any of the materials that she wasn't familiar with before she contracted with this business. Women need to get with the program so they don't get taken advantage of. Not saying the company did that but they shoulda installed an entire one-piece unit in the tub...no tile or grout to worry about trying to keep clean.