What Is the MOST Idiotic Thing a Computer Illiterate Has Said?
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Had a teacher in high school who was convinced that data was just floating about in the air and the internet just plucked it out of the air. He absolutely refused to believe that the information is just stored on another computer/server and the internet is just connecting to it.
Many people think that the Cloud (like iCloud) is an actual cloud and not a server
Give it a few more decades and everything will probably really be just floating in the air....
@@StormCrusher94 megaman starforce intensifies
He was probably thinking it worked similarly to TV, where the signals are broadcast into the air and the receivers are just that: receivers. He didn't understand that the Internet is bidirectional.
@@tino_moser_999 The term "cloud" comes from network diagrams actually, where anything outside of your network was represented by a cloud.
I remember once writing out very detailed instructions on how to use a specific program to my aunt. I spend way too much time on it even including screen captures when ever an option needed to be found and clicked and printed out the instructions. Later heard that she didn’t use them once because they were "too technical" and when I asked what parts were difficult to understand I got response: "How is anybody supposed to know which keyboard key is called Enter". That was the day I realised that I don’t want to work in anything related to customer support.
Yeah, IT help desk sounds awful. I'd rather make software.
it seems computer illiteracy heavily ties in with bad word comprehension.
What a coinky dink.
and refusing to learn.
My mother complained her mouse wasn't working. She was sliding her cell phone all over the desk waiting for the cursor to move. (She's 80)
🤣🤣🤣
my mom still hasn't come to terms that websites can and do break on a daily basis and can have absolutely nothing to do with our computer or a 'virus' on our computer.
Not my finest moment but my 1st time trying a laptop and I couldn't find the 'any key'. My 7 year old daughter had to show me that any key was sufficient. 18 this year and still gives me stick for it 🤦♀️
Omg..... 😅
It happens to the best of us sometimes
I'm sorry but that made me laugh 😂😂
"To start press any key. Where's the any key?" Total Homer moment.
Had the same situation with my dad
Oof. I don’t know which is worse: driving 3 hours to find extension cords plugged into each other or someone thinking the internet is on disks
But... the Internet IS on discs.
HDDs are still pretty much the norm in servers. Granted, SSDs are beginning to take over.
Did a 1,5h drive to switch the extension cord to on...😅
@@Deofiro09 AOL used to mail them to you. You could even get them via magazines such as PC World. It was great.
Everyone knows the Internet is a series of tubes.
My Mom is so bad that my brother dubbed her "technologically illiterate by choice". I don't know what she did to get him to say that but for me it's whenever I'm helping her with her computer. She sees something and asks what it is, I tell her it's not related to what we are doing and not to click on it, she immediately drags her mouse to that thing I just told her not to click on, I repeat "Don't click on that!", CLICK, I ask "Why did you just click on the thing I told you not to click on?!" and she responds something along the lines of "I don't know" or "I thought that's what I was supposed to do".
These people enrage me. My granda has tried and failed for almost 2 and a half decade of breack out of her computer illiteracy without success, due to the lack of conceptual feedback mouse and keyboard had for her, and then, when over 80 already, tried a tablet and everything changed.
How can people with none of the counter productive impact of a old small town housewife born in the 40's be that activelly incapable, I'll never understeand
I listen to these videos to relax, but this one spiked my blood pressure. People shouldn't be allowed to use technology without some sort of basic skill assessment.
The same shoudl aplly to having kids
lol I was about to say the same thing 😂 thanks for saving me the keystrokes.
After 10 plus years in IT, I'm infinity more happier not being in IT.
Love these types of stories. They remind me why I’m so thankful not to be in tech support any longer! That’s where I learned there ARE such things as stupid questions.
😂No more words:-
How does one react to that without violence?! -- 'nuff said'
"The entire web is writen in Dreamweaver, everyone knows that!"
The stupidity of that statement hurts me physically.
Nothing worse than a manager who knows nothing but pretends (or worse: thinks) they do.
"Are you a wizard?"... Yes I'm the INSTALLATION WIZARD!
I bought my mom a simple laptop and put in bookmarks for basic computer stuff. I let her play around with it and she's been getting better. She doesn't want to do even half of what i do but needs to get comfortable with basic windows and since she loves solitaire she practices mouse use with the game. She was able to turn off a windows computer for me after i had to leave a place we were both working at because of stomach flu.
"What do you mean clean it? I don't even know how to open it without breaking it"
Me 3 years ago.
The only thing that's really changed is that I now know how to open it.
high school.mid 200s. study hall. the study hall monitor kept trying to turn the computer on, but it wasn't working.
she kept turning on the screen. not the modem
Story 2: actually, as long as there aren't too many new files overwriting the empty clusters in your C partition, you can still perfectly resurface them using a "lost & found" program.
Deleting a file permanently or via the bin just deletes the file's index number, the actual file remains "hidden" on your drive until your overwrite that space with another file which has an index.
EDIT: the last story actually makes sense, as in the nineties you used a cd to install a program which would let you use that provider to connect to the internet via dialup.
Hence, people who never used or even saw high speed internet via cable would obviously request a disc for the internet.
My boss is pretty good at phone and computer but there are some things that irk me. Like when our internet was out, I tried to explain that it's on the ISP end. "Our ISP is down? Is 7Rewards up?" I then realized she calls the back server the "ISP". I said our server is up and the rewards were working , but she kept saying ISP. I don't think she knows what that means. So she has me reset the black box behind the computer. When asked which computer she said the one where we sign into corporate. Do you mean behind the monitor? Yeah, the black box behind the monitor. You mean the computer? NO! The black box behind the monitor! So I went into windows and shut it down, obviously did not fix the internet problem. Me to her: I shut it down. Her: How though? Me: I went start, shut down. NO, you need to press the button on the black box! Me: It does the same thing. Her: NO IT DOESNT
Please god just have a meteor strike ready.
On the registry event:
You get up and say:
"I will continue when we have agreed on my payment."
My coworker was born the exact same year as my dad (1951). However where my dad is sufficiently Tech literate (he taught me and now I've surpassed him for the most part), my coworker barely knows how to work a flip phone. I tried to tell him to experiment with his phone when he's not doing anything, but do you think he listened? 😒
I was born in 1965, I can barely talk to anybody my age outside of technical fields because the level of ineptitude is phenomenal. Whats worse is being in stores and being treated like an idiot because its assumed that if you are over 30 you think a mouse sits in a cage and runs on a wheel.
@@DanaTheInsane I would like to apologize for my generation's arrogance (as well as Gen Z). 😅
I don't know how I did it, but I got through the entire video! These stories make my anxiety go through the roof!
I have had some instances where IT just doesn't do their job. I work where we work off of a live notification feed (kind of like notification pop ups on facebook) when we receive a work order. IT turned it off for no god damn reason, and my manager, my colleagues, district supervisor, and corporate lead for our department, demanded it gets turned back on. as it negatively affects our performance in fulfilling work orders. IT just tells us "You need to clear your browser history and use a different browser!"
I am not computer illiterate, I mean I am not literate enough to fix the issue, but I know well enough this is not a browser issue. This is an issue that was deliberately turned off.
I work in IT and come across this all the time. Some are ok but some can be so rude. One idiot at the company I used to work for, stored all his data in the recycle bin but didn't tell anyone in IT. Brought it to us for a clean up and repair as the HDD had less than a GB free. Cleared over 50GB from Recycle Bin started running disk cleanup etc. He came back about 10 minutes later asking how it was coming along? Told him good as had already freed up over 50GB from emptying the Recycle bin alone. He then told me he stores stuff in there as it didn't take up room on his HDD. I was lost for words, idiot! So glad I don't work there anymore.
Worked in the college print shop. I watched my boss reset a printer by turning it off, unplugging the cables and SHAKING THE POWER OUT OF THE POWER CORD. I was dumbfounded and that was one of the final straws, quit shortly after.
Why does the video of the car driving is calming all my frustrations and anger all out?
Some of these stories is just like telling your angry whining cat that there's still food in it's bowl just packed on the sides.....
That last one, I wonder if that lady was talking about those free discs they used to give out everywhere for AOL, NetZero, America Online, etc.
Ah yes, gotta love helping out a distant relative or a friend of a friend because they heard you work in IT.
You fix his issue, they try it and are happy it is resolved...then months later you get an angry call:
"Nothing works anymore after YOU broke my computer!"
That's why I refuse to help anyone that isnt a close friend or close family member,
I'd rather have them huff and puff angrily for a few minutes than have them think they can blame me for any unrelated issue that happens later down the line.
Like what are you even trying to achieve? Neg me into giving you lifelong free computersupport?
I used to work at a callcenter for tech support, i get done with my call and i hear the guy next to me sigh and say out loud " no mam, airplane mode does not protect your phone from falls so please turn it off" got the full story on break.
Older women calls in saying there is no signal on her new phone of any kind. Did some troubleshooting and finds out airplane mode is turned on. Caller is scared of turning it on because her grandson told her it protects the phone from breaking during falls.
In my 9th year of Level 3 Desktop Support for a very large, well known retail company, my daughter was born. This is relevant, as many will tell you - having a child doesn't cause you stress in and of itself, but makes you realize with clarity everything that does cause you stress. As a result, you have significantly less patience for things that waste your time. As such, in my 9th year of working for said retailer in the IT Services department, I became excessively blunt. I realized that remaining professional is paramount, but I also do not have to put up with people who refuse to be professional towards me. I may be cynical for believing so, but I have found that I'm taken very seriously as 'the guy that wants to help and is good at his job, but doesn't take garbage from anyone.' Per quotes from several coworkers. It's empowering to feel like people respect me because I decided that my sanity is worth more than someone else's incompetence.
Does tiktok access the homes wifi network?
does tiktok give my unborn fetus an 2nd nose mr chew?
Sometimes I wonder...
To be fair to F8 guy, I’ve had my PC for over a year and have yet to find the F-lock
If story 9 was about a car instead of a computer, the dad would have opened the fuse box, when he needed a band-aid from the first aid-kit in the cargo compartment.
I use to work tech support for one of the big OEMs that most non tech people would know about and think is a good go-to way of getting a computer because of how big the company is. Anyways, one day I get a call from this sweet little elderly lady who has never once touched a computer in her life and had just been gifted one by her grandchildren. I get her to locate the start menu, move her cursor onto it (she had some difficulty doing this but still managed to do it, I figured she didn't have the coordination yet to control the cursor speed) and then I tell her to click it. She responds "How do you click?" Turns out she was holding the mouse with the "tail" coming out the back (by her wrist) so nothing happened when she pushed down onto the mouse with her finger. No wonder she had a hard time moving the cursor onto the start button.
I was helping an older lady with her new iPad. Someone (a solicitor) had tried to set it up for her, but had logged her in with a different email account. Apparently, she had all her old pics on there, but I can’t see how, anyways, I thought she thought I’d deleted her pics. I managed to get both iPads synched: photos, contacts, email, etc. she was reading reading everything on the screen while I was trying to complete the task. Older people worry if they touch anything on their tech. I screw up sometimes, but Google/CZcams are amazing at finding solutions!
When I worked IT and an insurance company, there was this one old lady, super sweet but she should have retired a long time ago. One day I get a call to her cubicle. I go there and ask whats wrong, she says "My computer wont power on. I need you to fix it please." So I check it and sure enough, no power. Check the power strip and see its been tripped. So I reset it and it immedately trips again. Uhoh, not good I thought. So as I unplug the tower on the side of her desk I immediately notice under it was wet.. "How did this happen?" I ask, She is completely dumbfounded and had no idea. So I get the tower away from her other electronics and as I pick it up, water starts pouring out from where it had pooled up on the bottom.
I run it back to IT wrapped in a towel I had snagged from a nearby janitor cart and immedately ask my boss. "Was there a fire alarm last night or something? this computer is completely soaked!!" My boss looks at me blankly and says "Not at all, plus if they were testing we would have gotten plenty of notice before hand" So it was a total mystery on how this had happened. Oh well, Ill figure it out later. I grab another tower from storage and take it back to her cubicle. After about 45 minutes her system was back up and running. Nothing lost so her nightly backup had taken place so that narrowed down the time that had happened and gave it a 5 hour window (from 3am when her backup happened to 8am when I got the call about it)
So I tell her shes good to go and let me know immediately if she sees or feels anything wet or damp in that area. She assures me she will and off I go. As I get about 5 cubicles away I realize I had left my CD binder behind. So I go back to retrieve it and what I see was absolutely mind blowing.. She was watering a FAKE PLASTIC PLANT that was sitting on top of her computer!!!!!
these stories are a good way of showing just how stupid people can be
We said this about many end users, They know just enough about computers that makes them dangerous.
Oh yeah, the discs of the internet. I forget whether they're next to the print outs of the radio or the morse code transcripts of the TV
Mine is almost the reverse;
I am field service engineer working on laboratory instruments, the instruments themselves are hooked up to a desktop PC that our company provides as part of the order
One day I am installing a new instrument at a company that is actually part of my company, we had bought them out a few months previously. Anyway after I finish the installation I get a call from the sites IT bod, “what’s the password for the computer?”
Me: “there isn’t one, it’s a fresh install so you will need to set up admin rights etc”
IT Bod: “No, there should be a password for the domain it was setup on”
Me:”no, it’s a fresh install, nothing has been setup from our side of things, I’ve just installed some user software”
This goes on like this for awhile, we have a teams meeting but she just isn’t getting it, then it occurs to me, does she think that our companies IT department has configured the PC to be on our network? I ask but she doesn’t really give an answer and I try to press home the fact that the computer has come straight from Dell and she will need to set it up.
I never heard back from after that
a story i read LONG ago:
tech tells user to "right-click on the desktop".
user *writes the work "click" on top of his desk* !
"No, leave it, it's fine the way it is."
" my 53-year-old friend from church said we don't need any antivirus software other than Windows Defender. "
A certain quote from Futurama comes to mind after listening to these stories and reading some of the comments:
I DON'T WANT TO LIVE ON THIS PLANET ANYMORE!
None of that is as stupid as the story i heard. Back in the 90's i was on work experience and one of the secretaries told me a story about how one of her colleagues shortly after being moved from a typewriter to a PC made a spelling mistake and proceeded to put tip-ex on the monitor so she could correct it.
16:35 Here's what I think would have happen:
OP:....😡👀 You just undo all the work I was doing....
Her:.....😨....Wha...?
OP: I was *THIS* close to finish fixing your problem! But right now you just erased all of my work, and you also delete everything you ask me to fix. So now I will not be able to finish. Because their is nothing left.
Her: so..... Who's fired?
The most idiotic thing a computer illiterate has said to me? I was servicing a medical research facility a few months back. They needed a workhorse hp laser printer hooked up on all of thier computers.... All computers except for one were running Windows 7. They had sensitive patient information stored on an external drive within reach of the reception window, and a router with a dmz plus firewall.
Me: You realize you have about 20 hipaa violations regarding technology, right?
Them: No idea, but just hook up the printer
Me: You realize if you do not upgrade your computers you are vulnerable to exploits that can allow malicious individuals to get into your pc
Them: Our staff only feels comfortable with windows 7
Me: You realize you have sensitive client information on an external drive next to the receptionist window
Them: -moves it to the other side of the pc-
Me: You need to upgrade, you are in violation of so many laws....
Them: Get out!
I reported them for their Violations of Hipaa, never saw them again
Had a helpdesk call once in one company...
Them "I can't login"
me "To what?"
Them "The application"
Me "What application?"
Them "I don't know"
Me "OK, what's your username" - to try to work out what it was
Them "I don't know"
Me "Speak to one of your colleagues and ask them what you should be doing and call back if you need any more help" - they never called back.
----
One of my supposed IT literally colleagues recently...
Them "It doesn't work"
Me "works for me"
Them "what are you looking at?"
Me - I told them
Them "thats not what I'm looking at"
Me "Well, you never told me what didn't work and what I was looking at works"
Them - Silence
I'm a mechanic. I've been dealing with these types of things for 40 years. Ever since you fixed my engine, my brakes don't work as well...
I work in farming and I have so much idiotic things people say about farming. And this is both vegan and non-vegans who say so much dumb things. A lot of people thinks that they know more than they do!
I hear all these IT stories and keep thinking back to that bit by Ronny Chieng about him trying to help his mom with a computer problem.
I'm in IT and I'm lucky. My dad taught people to use mainframes in the Air Force back in the 70s and today has no problem setting up a dual boot drive.
There was the time he talked me into helping his blind musician friend set up a web site to sell CDs from who would not listen to any of my advice (like setting up a CDBaby account or NOT using GoDaddy as a hosting service, or not picking a URL that was just the genre/nationality of the music).
People here might not be surprised at how often I get, "I don't know who's having an issue, but someone is. Fix it."
3:10 Or if the problem was there before you came and had nothing to do with you helping him for free. - In most jurisdictions you aren't liable for damages if you do it for free anyways.
16:04 That was your mistake, you don't let idiots in the server room.
The last one
it had me off guard😂😂
Had one woman at the library where I work who i swear we had to show how to log into her email account about a dozen times. Not helped by the fact she usually had forgotten her password *and* login since the last time. Also not helped by her believing other people were always trying to read what she had on her screen.
Librarians took to finding something *really* involved to start doing elsewhere every time she came in.
Story 10 thats a real Life Jen from IT crowd for you 😄
I worked once in an IT department with 2 idiots where 1 of them was my manager. One time my colleague tried to convince me that I can not remote into a Windows Server 2012R2 from a Windows XP. And the second incident was where these 2 idiots told me that WiFi and 4G cellphone connection where the same because it's both wireless. That day I decided to look for a different job.
While those are pretty idiotic, I've seen much worst.
Don't you just love being a computer tech, never a dull moment with all the stupid around?
lol im sitting over here with 20 thousand unread emails lmao
I have no idea how computers work. I have tried so hard to learn when building my own PC. Its all space magic to me
Man I miss all those free coasters aol used to send an the mail
I remember someone who told another person not to place an infected diskette beside a clean diskette to avoid spreading the computer virus.
I'd have handed that last one an old AOL CD and be done witrh it XD
those poor IT guys. i really do feel for them.
Not so much computer illiteracy but in the same realm. I had a roommate who did not know you can change the volume on their phone by pushing the side buttons.
i'm maybe slightly above average when it comes to tech, i used to know more back in high school, but i like how me being a gamer automatically makes me a tech wizard to my family and co-workers. i'm always the go to guy when IT shows up so they can tell me what they did and then i can dumb it down for the rest of the illiterates.
OMGoodness are we going to gloss over the fact the narrator sounds EXACTLY like Tom Hiddleson love that guy (he played Loki for those not following the MCU) I can listen to this guy read ANYTHING I mean ANYTHING
I have had people tell me their computer isn’t working and I go to fix it and they haven’t even turned it on
I’m technophobic and I just do not use computers and story one. I am completely mind blown such stupidity..
Like even I don’t understand computers, but I’m smart enough to realise if someone is working on a computer you don’t just turn off regardless.
I too have a computer illiterate story...The culprit...It was me...
It was 2003, I was 19 years old and I just got a new ASUS custom built PC. Everything was fine, everything was good...then they got to the part about the Operating System, suggested I get Windows XP.
But ohhhh boy, I was like "no, it has to work with Windows 98"..and no matter how many times they tried to explain that getting the latest OS is better (or that I'd run into compatbility issues) I wasn't convinced...after all, I needed my precious old computer games.
I insisted, and if they weren't smart enough to do it, fine, I'll just do it myself. After all, the customer's always right, right?
But I didn't know any more about installing an Operating System than I knew about PC building, Not sure what I did, but the entire installation got borked...Came to them a couple days later and finally gave in. Got Windows XP.
Guess I'm just as hopeless today as I still run Windows 7 (will have to get a new PC with Windows 10 or 11 soon[I don't have AS much against upgrading to the latest OS, but I wish Microsoft would quit messing with the GUI...am I crazy?]...eh, at least I keep my antivirus up to date...not perfect, but I'd like to think it helps...haven't had any annoying popups or a virus taking control of my rig, so hopefully I'm doing something right.)
Though it's kinda funny, I have a much better understanding of computers, to the point that my friends and family actually come to me when they have a problem.
Anyway, that's the story that came to mind.
Thats why I tell everybody in my building I only do Macintosh. In a few months, mo more free tech support.
This just reminds me of all the stupid my family is with confusing the difference between logic and reasoning with code and program.
Older people thinking you can do stuff ‘cause you are young! My mum threw away her answer phone manual (by accident), but just assumed I would know because I was young I could set up the answer phone messaging, she was not even 60 at the time! But I must say she tried a lot, with her laptop!
My mum always buys cheap laptops and no matter what within a year or 2 it's slow as a snail, within 5 the hard drive has failed on the last 3, doesn't even use it much
well, not computer but, i once brought my mum to show her how to turn off 3D printer when it is done printing and i am not at home(press the bright green switch i painted for her) and she was swearing that that is too complicated for her
in regards to story 21: in all fairness, I have ACTUALLY had a keyboard that woud shock me. had a meta face plate used as the ground plane, and whenever I plugged it into my xbox one to play games with the keyboard and mouse, it wouldshock me if I had my feet touching the ground. appearently just something about te usb ports on my xbox didnt agree with the grounding plane of the keyboard.eventually I wised up and taped a wire to it and to the metal of my desk
I'm not an IT guy, but I'm the IT Support for my family, and it can be frustrating...
My mother has let her laptop set up from the store (just clicking Agee and accept), 1. The question if she wants a password: yes , the question what she wants as password: patrick123 or something, have she let it wright down? NO , has she asked what it is? NO but sh wanted me to install her printer and stuff...
My uncle has let me help with the setup from his one and forgot the password he has chosen...
My father is the type who has no patience and is ready to use force or get angry and loud
So I know the pain and suffering of it
One thing I forgot, how is it possible dis your mouse opens Microsoft Edge with right click? It happens randomly, also in games but only with one particular mouse, by using a another one it isn't
i can relate so much to many of those
the last story, disc they are aski g for might be AOL discs. they "gave" you X hours of internet
I had a user call run over his computer.
Is this the same guy from Redditor?? Sounds almost exactly like him
It' a text to speech
Why is it necessary to point out the age of "older" users who have problems, but not the age of younger users whose problems are caused by their technological incompetence? Age is not the problem, lack of training, and lack of any interest in learning what's necessary, are the problems. I challenge any techie under 30 to try using a mechanical typewriter, or a rotary dial telephone, or even an analog dial clock; they are not stupid, but most simply don't have any training or experience on these other technologies. Age-ism is just as despicable as racism and sexism, and just as ignorant.
What i found most infuriating are people who expect that IT guy simply understand PC not matter your position is. I am always arguing that if you have bad teeth you are not going to cardio.
Story 4 is everything wrong with old people and technology: it’s toooooooo complicated for me to understand.
So every ignoramus with a computer problem is OLD!?
Off at a tangent here, what is the driving SIM shown on screen? Thanks.
I just realized that some of these people are in first level support.
That's why you should be a good person. The worst are send to first level support at the end of their life.
Many religions got rid of first level support, but in capitalism that is very much still a thing.
People in the old times could simply not imagine agony like this so they thought it was fire or something. But no, it's really dumb calls form confidently wrong people who are also sometimes very rude.
the 2nd story is so infuriating UNDELETE RECOVERIES EXIST how are you an it expert
This is so very funny!
Does the video make anyone else queasy?
second one made me laugh
how are you this tech illiterate in 2023???
I swear you sound like Tom Hiddleston
Hackers are all good people, who are like heroes working against evil companies. XD
Sure kid, it's also the biggest source of fraud, extortion, stalking, and pedophiles looking for addresses.
Do me a favor, delete your OS. XD
Frick computers. The world would be way better if they were never invented.
They were supposed to make things easier, but all they've done is made life more complicated.
Whats this game
Forza, maybe
I think it's Assetto Corsa
first?
I was in my National Qualification(now called a Certificate in X) in scotland, this was a somewhat basic course, but it was more advanced than "Write words on a word document" or "Write an email" sort of stuff, so one of the tutors, nice bloke, showing us lots of hardware old and new, lots of old floppy disk formats and such, really interesting, never knew there were so many old storage mediums, so anyway, he comes around to an HDMI port as a modern example and asks openly "Anyone know what kind of port this is?", some absolute moron responded "USB?", later in the course he never actually did anything, just played Peggle on the PC, so me and some of my IT cohorts decided to go into the PC as you could log in to any of the machines but they were all local installs, so any programs installed were only on that PC, so we uninstalled Peggle.
He dropped out shortly after.
5:41 What's keytroll? Did you mean to say "Control"? :P
One thing I've learned working in IT is that we are the punching bag when something doesn't work and usually don't get any thanks when stuff just works (which is also our "fault").
We're always happy to help though, even if it's "dumb" stuff. Just please stop berating us and telling us how to do our job. Sugar coated pretty please with sprinkles :)
Hey, don't bully the text-to-speech, it' trying it's best!