Entrepreneurial Journey Ep.14: Hiring Hurdles, Lawn Care Guides & Setting Boundaries!

Today, we're diving deep into the intricacies of hiring, training, and maintaining strong client relationships.
We kick off with our ongoing interview process for a lawn care foreman. An unfortunate realization has emerged - the widespread issue of substance misuse is affecting our industry as well. It's a challenge we didn't anticipate, but are committed to navigating responsibly.
In brighter news, we're building out a comprehensive lawn care packet for our teams. Our aim is to equip every new hire with the tools and knowledge to excel, ensuring every lawn is mowed to perfection. Knowledge is power, and we want our teams empowered!
Lastly, let's talk boundaries. While we take immense pride in our work and take full responsibility for any mishaps, we've encountered situations where client expectations border on unreasonable. Time is a valuable commodity, and it's crucial we strike a balance. As a result, we're rolling out more stringent contracts and policies to safeguard our interests and ensure a win-win relationship with our clients.
Join me as we journey through these challenges, always aiming for progress and perfection. And if you appreciate this blend of insights and real-world experiences, don't forget to hit 'subscribe'. Let's learn, grow, and rise, together! 💼🌱
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