The way that this boss managed his employee was exceptional. No knee-jerk reactions, just a willingness to help and an understanding that what’s on the surface probably is only part of a much bigger story.
You really can’t blame this guy until you’ve had a customer service job. Depending on the clientele it can reeeeeaaalllly chip away at your soul. And some people just aren’t a good fit for that sort of thing even if the customers are mostly nice. I give major props to this company. They could have just fired him, but instead they found him a position where he thrives! Guess I know where I’m buying candles at from now on!
Of course they're not going to fire the guy! 1, because you can't blame him and 2, he seems pretty smart. You don't run a successful business very long if you ditch smart people too often.
I worked retail, and I never once thought about punching and strangling a kid, he needs professional help with his anger problem. The boss was very kind to move him to a new area but if I was boss I would see that as a major red flag that he is unstable. I used to work in a fitting room and kids would run up and down the hallway or their parents would leave them up there with me and ask me to watch them, and I didn't find it hard at all. Some people are just not kid people I get it. I think for a job like that they need more kid friendly people and not some person they hired in, he could of been a stocker or a front end person.
@@TheAnimekitty013 when did you work retail? Back in the 80s or 90s? Kids are different now. There are a lot of legitimate reasons for the current teacher shortage and it's only going to get worse.
This is the best situation, the fact he's happy and does something that he can be passionate about and do a bit of graft over goes to show how caring his CEO was
Some people just work better alone, I know I do! I'm a delivery driver and I spend up to ten hours a day in my van alone and I love it! I can listen to the music I want, turn the A/C as high or low as I want and most of the people I deliver to are at work or school during the day so I don't have to talk to anybody!
Me too dude, I'm a field tech and I can do almost whatever I want and nobody is around constant silence accept for my motor running.... peaceful work space.
I lean that direction. It really depends on the co-workers though. There's nothing better than working with a competent team where everyone does their part and everything just falls into place and just works, almost effortlessly. I've been on teams where I hated the politics of my co-workers but respected their competence. I have also worked in teams where people were idiots. Nothing pisses me off more than having to do my job, someone else's because they can't, and fight them every step of the way.
@@EnthalpyAndEntropy Working well with a team that are team players and are able to get on with the job makes the day go quick. I too prefer working on my own so i can do my own thing without anyone trying to reprimand me for stupid reasons.
I feel that my man, also a delivery driver myself i can be out n about just drop in n deliver their items and off i go. It's a good job and it helps that the pay is decent.
@@mannyescamilla716 Last I checked, pretty good. Got married this year. Into MMA stuff now (totally not scrawny anymore) and seems to be doing decent. I need to ping him and his brother tbh and say hi.
The guy was honest and that’s what it’s all about. Told him it’s a pay check and that exactly what it is. He’s not the one coining it in. I don’t blame the guy. In fact I admire it
They should not have deleted this scene as it shows a resolution. I'm like him. I'll say the most outlandish things about customers but it's only to blow off steam. The people that are violent are usually the ones that don't talk about it. But him, frustrated with customers, guy would be snapped like a twig and he knows it. That's where you get the snide comments.
At a store i was at a customer wants me to return and item without a gift respect and flex she shops here a lot . And it was a controller for PS4 or PS5 it was having issued . Not a big deal to ask the person to send you a new receipt . But she wanted me to give her one for free .
He didn’t have any issues with the Yankee Candle company after all. He just wasn’t a people person and shouldn’t have been working at the flagship store. He’s a technical person not a sales personality. The CEO at least realized this and didn’t try to force the guy into a position he wasn’t a good fit.
He prolly felt compelled to say that since they recorded him saying he wanted to smack crying kids, which we can ALL relate to, just haven’t been recorded undercover and having it nationally televised
Must be nice wen u can talk dump about the customers and get a higher position in the company. That's shows you the ceo feels the same way about his customers
It was better that the boss adjusted the work environment for him than to punish him for being open about his thoughts. There's a lot of people going around thinking all sorts of crazy shit in their mind. If we were to punish people for talking about their bad thoughts then they would all keep quiet until one day they just do whatever messed up thing their mind is telling them to. It's much better to know and try to prevent it from happening, at least i think so.
@@CarolineBelieber I totally 100% agree with you, people do things that pissed me off but I never acted out, because I knew it was wrong, I adjusted my work environment and now I'm happy. That's why he is a CEO because he is smart and can read people. You can't just be going around pointing fingers and firing employees that's is not a healthy environment.
The cool part is a boss working with you to help you find your spot instead of just cutting his losses.
so awesome they gave him a job he really likes instead of looking at all the negative things this guy said 😂 good for him and the company
The way that this boss managed his employee was exceptional. No knee-jerk reactions, just a willingness to help and an understanding that what’s on the surface probably is only part of a much bigger story.
This CEO was very well centered. Much more objective than others. He’s a smart guy.
You really can’t blame this guy until you’ve had a customer service job. Depending on the clientele it can reeeeeaaalllly chip away at your soul. And some people just aren’t a good fit for that sort of thing even if the customers are mostly nice. I give major props to this company. They could have just fired him, but instead they found him a position where he thrives! Guess I know where I’m buying candles at from now on!
Of course they're not going to fire the guy! 1, because you can't blame him and 2, he seems pretty smart. You don't run a successful business very long if you ditch smart people too often.
I worked retail, and I never once thought about punching and strangling a kid, he needs professional help with his anger problem. The boss was very kind to move him to a new area but if I was boss I would see that as a major red flag that he is unstable. I used to work in a fitting room and kids would run up and down the hallway or their parents would leave them up there with me and ask me to watch them, and I didn't find it hard at all. Some people are just not kid people I get it. I think for a job like that they need more kid friendly people and not some person they hired in, he could of been a stocker or a front end person.
@@TheAnimekitty013 you'd have a stroke if you heard warehouse/shop talk
Not really because my personality is right up there. But there is a difference when you are in the main stores.
@@TheAnimekitty013 when did you work retail? Back in the 80s or 90s? Kids are different now. There are a lot of legitimate reasons for the current teacher shortage and it's only going to get worse.
This is the best situation, the fact he's happy and does something that he can be passionate about and do a bit of graft over goes to show how caring his CEO was
Some people just work better alone, I know I do! I'm a delivery driver and I spend up to ten hours a day in my van alone and I love it! I can listen to the music I want, turn the A/C as high or low as I want and most of the people I deliver to are at work or school during the day so I don't have to talk to anybody!
Me too dude, I'm a field tech and I can do almost whatever I want and nobody is around constant silence accept for my motor running.... peaceful work space.
Same!!!
I lean that direction. It really depends on the co-workers though. There's nothing better than working with a competent team where everyone does their part and everything just falls into place and just works, almost effortlessly. I've been on teams where I hated the politics of my co-workers but respected their competence. I have also worked in teams where people were idiots. Nothing pisses me off more than having to do my job, someone else's because they can't, and fight them every step of the way.
@@EnthalpyAndEntropy Working well with a team that are team players and are able to get on with the job makes the day go quick. I too prefer working on my own so i can do my own thing without anyone trying to reprimand me for stupid reasons.
I feel that my man, also a delivery driver myself i can be out n about just drop in n deliver their items and off i go. It's a good job and it helps that the pay is decent.
For real though, what were they thinking with that disguise? Ridiculous lol
He looked like a molester 🙂
Went to high school with his older brother and was teaching there when he was at the same school. Great kid(guy/adult now) and he's doing great.
You were teaching when the actual boss guy was there ? Must be a weird feeling. He was just an ordinary kid and now he's a literal billionaire.
Not sure if hes talkinģ about the wannabe child puncher or the ceo. Must clarify.
How is blaze doing these days? I read this episode originally aired in 2012.
@@johnny5805 No, when Blaze was there, haha.
@@mannyescamilla716 Last I checked, pretty good. Got married this year. Into MMA stuff now (totally not scrawny anymore) and seems to be doing decent. I need to ping him and his brother tbh and say hi.
He’s lucky he was given a second chance not meny people do,,,
The guy was honest and that’s what it’s all about. Told him it’s a pay check and that exactly what it is. He’s not the one coining it in. I don’t blame the guy. In fact I admire it
I'm happy for this young man!!
They should not have deleted this scene as it shows a resolution. I'm like him. I'll say the most outlandish things about customers but it's only to blow off steam. The people that are violent are usually the ones that don't talk about it. But him, frustrated with customers, guy would be snapped like a twig and he knows it. That's where you get the snide comments.
I'm glad he found a place where he would fit better
Wow! Good job Yankee Candle! I so thought that guy was gonna be fired.
I relate to him a thousand percent
There is nothing wrong w blaze at all we all can relate to him come on
We have all felt that way but to say that shit on tv is not cool.. esp since the guy suspected all along that he was on UCB
Relate in feeling? For some, sure. To come out and say that shit to someone instead of just keeping it to yourself? That's not right.
@@SRNoobR what's wrong with saying it? I'd love a compelling, well reasoned argument. Note that catering to Karens isn't such an argument.
Front end or back end it all comes down to an end product based on a team.
This was an awesome outcome
Super glad to see this. Wondered how that falling out worked. Glad to see they got it restructured to fit his personality
Umm you don’t know but watching another channel this guy said on camera he gets urges to punch 8 year old kids on the face
Harlan is a great boss.
At a store i was at a customer wants me to return and item without a gift respect and flex she shops here a lot . And it was a controller for PS4 or PS5 it was having issued . Not a big deal to ask the person to send you a new receipt . But she wanted me to give her one for free .
Wish I had the chance to go from parts to people I agree with him 1000000%
He didn’t have any issues with the Yankee Candle company after all. He just wasn’t a people person and shouldn’t have been working at the flagship store. He’s a technical person not a sales personality. The CEO at least realized this and didn’t try to force the guy into a position he wasn’t a good fit.
The new job paid better too. :)
Fair enough
blaze seemed to work well with people. Guess u never can tell.
He prolly felt compelled to say that since they recorded him saying he wanted to smack crying kids, which we can ALL relate to, just haven’t been recorded undercover and having it nationally televised
He seemed like a smart dude just doing the wrong thing he was too happy with
Must be nice wen u can talk dump about the customers and get a higher position in the company. That's shows you the ceo feels the same way about his customers
Word if ur honest it pays off sometimes
So who got busted?
he is really cute.
5th yeahhhh....
4th yeeeeaAHHHHHHHHH
first comment
YEEEEEEEEEEEEEEAHHHHHHHHHHHHHHHH
so we're supposed to reward people for saying they want to slap kids?
It was better that the boss adjusted the work environment for him than to punish him for being open about his thoughts. There's a lot of people going around thinking all sorts of crazy shit in their mind. If we were to punish people for talking about their bad thoughts then they would all keep quiet until one day they just do whatever messed up thing their mind is telling them to. It's much better to know and try to prevent it from happening, at least i think so.
@@CarolineBelieber I totally 100% agree with you, people do things that pissed me off but I never acted out, because I knew it was wrong, I adjusted my work environment and now I'm happy. That's why he is a CEO because he is smart and can read people. You can't just be going around pointing fingers and firing employees that's is not a healthy environment.
@@ianchesney9639 He said he wanted to strangle them... Is that not the slightest bit absurd?
@@doreydavidson you could make that argument about any term of expressions. That's not the reasonable doubt.
It was totally a work
3rd yeeeeAaaaahhhh