Komentáře •

  • @dinushifernando9865
    @dinushifernando9865 Před 3 lety

    Thank u so much

    • @HPSupport
      @HPSupport Před 3 lety

      +Dinushi Fernando Glad to know that the video has helped you fix the issue.

  • @carly1luv
    @carly1luv Před 5 lety +2

    I just watched this tutorial again to get a better understanding on USB cable connection. From my interpretation of this video, are you saying I don't have to leave the USB cable permanently plugged in to my laptop for it to print, copy, and scan in wireless mode even after installing the software; plus the fact my laptop is not Bluetooth enabled. Is that correct?

    • @HPSupport
      @HPSupport Před 5 lety

      +carly1luv Download the latest drivers for your printer from support.hp.com. Power on your printer and open the installation file. Follow the prompts until you get to the connection screen. Select the Wireless option, and when prompted, connect the USB cable. Continue following the prompts until asked to disconnect the USB cable. Follow the remaining prompts to finish installing your printer.

  • @ajwatypingphotocopying8971

    THANK YOU SO MUCH, LOVED YOUR DEFINING WAY AND I GOT SUCCESS AFTER WATCHING YOUR TUTORIAL

    • @HPSupport
      @HPSupport Před 4 lety

      +AJWA TYPING & PHOTOCOPYING I am glad to know that the video has helped you fix the issue.

    • @billanderson8602
      @billanderson8602 Před 4 lety

      It doesnt help! Where where Where USB cable? Stop putting up these fake reviews and expain your fraud/incompetence. Will have to buy one now just to use your printer?

  • @progtoeternity
    @progtoeternity Před 3 lety +11

    Will this actually give the user 2 choices for printing: either from WiFi or from USB cable connection ? If that is the case, then ALL printers should allow such an easy installation process. In the 21st century, it is not normal that we have to go through hoops and loops to install a printing device on a home network. There are too many differences from one tutorial to another. The cloud storage business will end up eating up the world of printers if you don't make it easier on people to install the printing devices. It can be simply brutal at times and also counter productive. That being said, this tutorial is well made, time now to test if this temporary USB cable connection tip you propose here will work on any HP printer model. Or just work on mine. Or on some model nobody is using anymore.

  • @darkmadness4220
    @darkmadness4220 Před 6 lety

    thank you so much

    • @HPSupport
      @HPSupport Před 6 lety

      +CocannaiaPlaysPT You're welcome!

  • @Priyanka-st5ic
    @Priyanka-st5ic Před 4 lety

    I have HP deskjet 3536 printer. How to install on my laptop without usb cable.

    • @HPSupport
      @HPSupport Před 4 lety

      +Priyanka You can try connecting your printer via HP Smart app as mentioned here: hp.care/2s3jXcR

  • @6155ish
    @6155ish Před 6 lety

    I have also performed this install, got the congratulations letter, but still unable to print.

    • @HPSupport
      @HPSupport Před 6 lety

      +Theresa I would recommend contacting HP Phone Support: hp.care/2bjG4nE

  • @RD-gm9wz
    @RD-gm9wz Před 2 lety

    If the wifi was down, could I use the USB cable to hardwire to print anything off? Or does it have to be connected to wifi to work?

    • @HPSupport
      @HPSupport Před 2 lety

      +R D Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3raPxCq

  • @googolnews2781
    @googolnews2781 Před 5 lety

    Why hp Deskjet 4729 have 4720cd driver.i do not understand.can I change it from 4729cd driver.please help.or which driver software should I install either 4720 or 4729

    • @HPSupport
      @HPSupport Před 5 lety

      +Krishna Indian HP DeskJet Ink Advantage Ultra 4729 All-in-One Printer falls under HP DeskJet Ink Advantage Ultra 4720 All-in-One Printer series. The drivers are built for a specific series of the printer, so please go ahead and install the same. The drivers will work.

    • @googolnews2781
      @googolnews2781 Před 5 lety

      @@HPSupport1)➡️ why mobile app doesn't have options multiple files in one page?2)➡️why it don't take out screenshot images? 3)➡️what is the use of usb only for transfer file in printer ? 4)➡️what I should do if I have no internet in pc ?5)➡️why printer print own their own without giving instructions to print?6)➡️how to scan make a video on it?7)➡️ which paper do I used for printing for better results for colour and black &white.8)➡️how to print automatic printing in both side of paper using Pc? please reply all my queries 🤔

  • @6155ish
    @6155ish Před 6 lety

    Ok, so I just installed using the usb cable, downloaded drivers, cause that's what it told me to do and got the congratulations page and then I tried to print and it tells me ?it doesn't seem to be a printer installed" !!!!!!!???????? ANY MORE SUGGESTIONS?

    • @HPSupport
      @HPSupport Před 6 lety

      +Theresa To set up your HP printer on a wireless (Wi-Fi) network, restore the printer wireless settings to the factory defaults, install the print driver and software, and then set up the wireless connection. Please try the following wireless setup document step by step: hp.care/2siVDXX and hp.care/2s53Cas

  • @carly1luv
    @carly1luv Před 5 lety

    My laptop is not Bluetooth enabled, so will this process of using the USB cable to install the software on my computer work in my favor for wireless printing, scanning, and copying.

    • @HPSupport
      @HPSupport Před 5 lety

      +carly1luv Yes. It will work on your laptop.

    • @billanderson8602
      @billanderson8602 Před 4 lety

      But you have to buy a special cable which they "forgot" to mention as an added cost

  • @h9ooo
    @h9ooo Před 3 lety

    It does not find Internet connection when I choose USB ;( and it prints test page with no problem... model 3700 was working ok, and now my new one 3762 wireless one, won't connect with usb :((

    • @HPSupport
      @HPSupport Před 3 lety

      +h9ooo Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3raPxCq

  • @lostinmyspace4910
    @lostinmyspace4910 Před 6 lety

    I have a wireless HP 8600 and want to convert back to ethernet cable and there is NO instructions to do THAT! Anybody know where to find good instructions?

    • @HPSupport
      @HPSupport Před 6 lety

      +LostInMySpace If you previously installed the software using wireless connection and now want to switch to an Ethernet connection, you can change the connection type with the HP software. To know more browse this article: bit.ly/2z3Jcyr

  • @BOBBY-et9xb
    @BOBBY-et9xb Před 5 lety

    Can I print wireless from my Sony mobile phone if I have Wifi and can I link up my laptop as well so I have the option of using one or the other. I do not own a hp printer yet but would like to purchase one. Thank You

    • @HPSupport
      @HPSupport Před 5 lety

      +BOBBY You can definitely print using your mobile phone or laptop using Wi-Fi Direct option, provided the printer has mobile printing capability. We would request you to contact HP Support via Facebook: bitly.com/2RRJmSw or Twitter: bitly.com/2n7UtMs for better assistance.

    • @BOBBY-et9xb
      @BOBBY-et9xb Před 5 lety

      @@HPSupport thank you

    • @HPSupport
      @HPSupport Před 5 lety

      +BOBBY Welcome.

  • @i_am_yoru_x
    @i_am_yoru_x Před 3 lety +1

    i am going to buy a hp officejet pro 9010 all in one printer it includes a usb 2.0 printer will it work with my computer without any internet connection i dont have one pls reply urgent?

    • @HPSupport
      @HPSupport Před 3 lety

      +Trishan Samui Please refer this document to setup your printer for USB connection: bit.ly/3e3vcvW

  • @Kebab320
    @Kebab320 Před 2 lety

    I Have a PhotoSmart C6280 and it dont see it i connected by usb cable one time but hp smart dont see it and i try ethernet hp smart still dont see ( some of program see it like hp scan doctor but after she doing check te cable who is good connected )

    • @HPSupport
      @HPSupport Před 2 lety

      +Kevinn Please refer this document to setup your printer via USB connection: bit.ly/3raPxCq

  • @prettydollface14
    @prettydollface14 Před rokem

    HP 3755 doesn't have usb connector on the package bought it on Amazon. I hope this one will still work enevthough I don't have usb..

    • @HPSupport
      @HPSupport Před rokem

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you need help in setting up your printer.
      I will do my best to assist you.
      Please refer this document to setup your printer: bit.ly/3uFxl6m
      Binu_HP Social Media Tech Support

    • @prettydollface14
      @prettydollface14 Před rokem

      Just wondering, I bought twice hp printer set in Manila and Singapore before those usb cables are included on the package printer. This is the first time I bought a brand new hp printer set here in Amazon canada. No included usb cables... how come? It should be included in the brand new package..why do we need to buy a separate usb cord... ?

    • @HPSupport
      @HPSupport Před rokem

      In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
      Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
      Binu_HP Social Media Tech Support

  • @Duraputer
    @Duraputer Před 4 lety

    What do i do if i don't have access to any kind of internet, only mobile data.

    • @HPSupport
      @HPSupport Před 4 lety

      +Suspicious Citrus Wi-Fi Direct is a connection option available with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct if connecting through a local Wi-Fi network is not an option or for guest printing.
      Read the section for your device type for steps to connect and print using Wi-Fi Direct as mentioned here: bit.ly/2C3UoC1

  • @mrjcdc241
    @mrjcdc241 Před 6 lety

    HELP PLEASE! I bought a 4652 a month ago. It was working fine. I had to change cable companies. The technician said he hooked up the wifi to it but now it won't print and no one can figure it out. I NEED my printer!

    • @mrjcdc241
      @mrjcdc241 Před 6 lety

      I bought an officejet 4652

    • @HPSupport
      @HPSupport Před 6 lety

      +mrjcdc241 I understand you're experiencing wireless connectivity issues, please follow the procedures in this document which should help you resolve the connectivity issue: bit.ly/2yfk6Aj and bit.ly/2ygRiaG

    • @HPSupport
      @HPSupport Před 6 lety

      +mrjcdc241 Glad to hear you bought this printer :)

  • @kharanshu
    @kharanshu Před 3 lety

    Can i setup using usb cable or wireless without internet connection? Or if i could use mobile hotspot instead?

    • @HPSupport
      @HPSupport Před 3 lety

      +Kharanshu Patel Wi-Fi Direct is a connection option available with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct if connecting through a local Wi-Fi network is not an option or for guest printing.
      Read the section under this document for your device type for steps to connect and print using Wi-Fi Direct: hp.care/2pp7a6C

  • @zakarabdullahi6230
    @zakarabdullahi6230 Před 2 lety

    I try to print with my printer 2632 it show me "the door is open" it cant to print .how can i solve the problem

    • @HPSupport
      @HPSupport Před 2 lety

      +zakar abdullahi Please refer to the instructions mentioned under this document to fix the issue: hp.care/2pCrZvt

  • @bonniehooverabendschoen1007

    My printer is properly set up according to our book instructions. Why did just stop working? It just stopped printing. As I said, I have subscribed months ago. Don't understand why it won't print.

    • @HPSupport
      @HPSupport Před 2 lety

      +BonnieHoover/ Abendschoen Please download and run HP print and scan doctor from here to fix the issue: bit.ly/3olFych

  • @alli2246
    @alli2246 Před 6 lety

    i got an hp 5540 what size of a usb cable do i need

    • @HPSupport
      @HPSupport Před 6 lety

      +Alli mashups To know more about the USB cable use this link: bit.ly/2w1oOMM

  • @trucking-hanusa5369
    @trucking-hanusa5369 Před 2 lety

    I am connecting with USB cable,why should go over all these steps?

    • @HPSupport
      @HPSupport Před 2 lety

      +Trucking-Han USA美国卡车汉子 Set up your printer for a USB connection on a Windows computer, Mac, or Chromebook as mentioned here: bit.ly/3raPxCq

  • @richardwithR
    @richardwithR Před 6 lety

    I have a DeskJet 5820 and I can't install it with the wifi red.

    • @HPSupport
      @HPSupport Před 6 lety

      +richardwithR You can set up your HP printer on a wireless (Wi-Fi) network as mentioned in steps in these documents: Wireless Printer Setup (Windows): bit.ly/2GuDKwv or Wireless Printer Setup (OS X): bit.ly/2H6d8yK

  • @themilfologist
    @themilfologist Před 3 lety +1

    you guys need to fix these printers i just bought one and it literally was a living nightmare from the moment it got out of the box none of your videos or phone support help.

    • @HPSupport
      @HPSupport Před 3 lety

      +brungus May I know the complete model number of your printer and could you please elaborate the issue you are experiencing on it?

    • @ndnjdh
      @ndnjdh Před 2 lety

      I agree about fixing the setup program I've had a printer a week and still trying to get it registered and working for some reason they have me logged in and they won't let me log in with a new device it's a hassle Tulsa

  • @susanholland6828
    @susanholland6828 Před 4 lety +1

    Unsuccessful installation! Omg this is crazy I used this printer Jan thru March often wireless! We moved. I am not sure if I used it. But have printed off my phone recently but now nothing works. And of course no number to call. As usual

    • @HPSupport
      @HPSupport Před 4 lety

      +Susan Holland May I know the model number of your printer so that we can check the details for you?

  • @6155ish
    @6155ish Před 6 lety +1

    Anyone have an actual customer service number for HP, it's my last resort.

    • @HPSupport
      @HPSupport Před 6 lety

      +Theresa You can contact HP Support: hp.care/2bo1oeo

    • @billanderson8602
      @billanderson8602 Před 4 lety

      @@HPSupport do I need to buy a special USB cable with a square end? Why didn't you warn customers about this extra expense? Why a special USB cable and not a standard one? Most people have spares but who has your special "square-ended" one?

  • @Keither754
    @Keither754 Před rokem

    This information is really outdated 😬

    • @HPSupport
      @HPSupport Před rokem

      Hi Keith, thanks for contacting!
      I am here to help!
      What seems to be the issue? Are you facing any technical issues with your HP printer?
      May I know the printer you are using?
      Let me know!
      Binu - Social Media Tech Support

  • @brunoford5656
    @brunoford5656 Před 4 lety

    You guys have to do a better job with your in box instructions.
    No mention that a USB cable isn't included.
    WPS Pin - Explain what it is and WHERE TO FIND it.
    Seriously, my night is ruined because of HP. This is nonsense. disgusting incompetence on the part of those involved in churning out the instructions. Suggestion, before green lighting the instruction manual why don't you have a team or focus group go through them and get some feedback.

    • @HPSupport
      @HPSupport Před 4 lety

      +Bruno Ford We apologize for the inconvenience caused to you. May I know the model number of your printer so that we can check the details for you?

    • @billanderson8602
      @billanderson8602 Před 4 lety

      Just bought this printer and dont have the USB cable which needs to have a SQUARE end connector. All modern "usb" cables have a flat end. So now I have to jump on my car again and buy a special cable? Are you joking? Am tempted to use bad language. Or is it because it's an "office" printer the cable connect is different? Why not say so ON THE BOX OR DESCRIPTION!!! Explain please?

    • @billanderson8602
      @billanderson8602 Před 4 lety

      Did u reply to bruno? Why not share this vital Info with the rest of us?