ITIL®4 Service Value Chain

Have you wondered what is the Service Value Chain in ITIL®4 and how important it is? Join Chris as he explains the six key activities that are used during the Service Value Chain and a simpler way to remember all of them.
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00:00 Intro
00:31 The Value Stream
00:45 Six Key Activities
01:45 P.I.E.D.O.D
01:56 Outro
Connect with Chris:
LinkedIn: / cward23
Chris: / chris_itil
#servicevaluechain #itil4servicevaluechain #6keyactivitiesservicevaluechain

[@buildingmartinez]

Such a fantastic explanation and flow of this portion of the course!