Ultimate SETUP GUIDE - Ugreen NASync!
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- čas přidán 25. 07. 2024
- Ugreen NASync DXP 4800PLUS: kck.st/3xdwi3J
Ugreen NASync Private Cloud Storage Solution
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1Gb Network Adapter: bhpho.to/49OmXgT
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10Gb Switch: bhpho.to/3SVnLK5
RAID Calculator: www.synology.com/en-us/suppor...
Advanced Photo Storage Series: • Advanced Media Storage
In this video, we walkthrough the ENTIRE process of setting up a new NAS from Ugreen.
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CHAPTERS
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00:00 - Intro
00:14 - Disclaimer
00:53 - Unpacking and drive setup
05:49 - Connectivity options
16:11 - Software setup
28:53 - Using the NAS
CONTACT INFORMATION
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Email (business inquiries only): youtube@rmsp.com
Mailing Address (for product reviews):
Attn: Forest Chaput de Saintonge
Rocky Mountain School of Photography
301 Expressway
Missoula, MT 59808
USA
#Ugreen #UgreenNASync #UgreenNAS
I am one of those, who really do appreciate the simplicity, which you mentioned. Very helpful...thanks!
Glad it was helpful!
This is one of the most complete and useful videos I've ever seen on CZcams.
Thank you so much for watching!
This device is going to be my first foray into NAS systems and your video was super clear and simple to digest, great breakdown of connections and setup etc!
Great to hear!
same brother
I just got my Ugreen NAS and this was soooo very helpful! Thank you!
You're so welcome!
Nicely done video that will serve me well when I receive the DXP6800 Pro. I especially appreciate how you tied in an easy way to achieve 10gb transfer speeds using a 10gb capable switch. Thank you!
Thank you!
Is it possible to use the 10gb adapter with a usb c port? I don’t seem to have thunderbolt on my desktop pc and there’s no space for another pci card. Feels like I’m stuck at 2.5gbe?
Thank you for this!!!!
Any time!
amazing video, thanks for breaking this down so simply for us.
My pleasure!
Got my ugreen nas yesterday and this video helped me a lot! Thanks!
Glad it helped!
Wow. I found your presentation very easy to follow. I would love to see your recommended set up for using the UGreen NAS as a Google Photos replacement (so family photo and video storage/remote access) as well as a media server for movies and TV shows (just local watching locally).
Thanks for the demo and info, have a great day
Thanks, you too!
Awesome, thank you Forest for helping me setup my DXP8800-PLUS!
You're welcome!
Tk you for sharing, received my DXP8800 Plus
If you're going to recommend WD Red drives you need to also warm that you need the pro or plus drives and not the terrible SMR drives.
Excatly. WD sercetly changed that. I have had a few SMR failures and I was able to rebuild my NAS on two occassions.
SMR drives might have a huge cache but cache is needed to write chuncks of data blocks. Every time the HDD writes something, Datablocks are re-written. This slows down the entire NAS. CMR drives are much faster and are safer for your data.
I was not aware of this. Thank you for the insight.
Amazing video.
Glad you think so!
Thanks for the video!! It would be nice to know how to backup an iPhone to the UGreenNAS (iOS and all data) and not have to use iCloud.
That's a great idea! I'll add it to the list.
Yes. Please do a video on how to use LRC catalog and a NAS.
Noted!
I keep coming back to you great video on setting up this Ugreen NAS. Would you be able to maybe make a video on how to upgrade the hard drives to a larger size with out loosing your date? I have been looking everywhere have not found a video explaining this. Thanks....
Thank you! That's a great idea. I don't have the time to make something like that at the moment, but I'll add it to my future ideas list.
Would love to see a follow up video which includes how to use LR Classic with the NAS. Is it true that you can’t have a LR Classic Library on ANY NAS? Thanks for your videos. Always very informative and easy to follow.
That is an excellent idea and something that I think would be useful for many people. Yes, I will add that to the future video list.
waiting for the LRC Tutorial video!! Thanks for sharing your knowledge! :)
You're welcome!
Hi, is this NAS capable to stream 4k movies from Plex I’m trying to get a NAS for my movies.
You did a great job explaining the connection process.
Thanks!!
It definitely has enough performance, I'm just not sure if there is a Plex application available for it yet.
Nice video. I'd love to see a tutorial on setting this up as a Time Machine repository, and a comparison between it and the comparable device from Synology and WD.
I'll add that to the list!
Real appreciate the detailed walk through. Is it possible to connect smb on iOS devices? I’ve been having hard time get that connection working on my phone and iPad. Even though the same credential works just fine on Mac
Yes, you should be able to do that through the Files app on iOS.
Great video, and the tip on upgrading to a 10gb switch was worth it's weight in gold! I'm occasionally getting a 100083 error when trying to transfer files between my MacStudio and the UGreen NAS, however. Any ideas on what might be causing this? It doesn't happen on every file and there doesn't seem to be a pattern.
Does anyone know what the dimensions (LxWxH) are for the 4 slot one? Can’t tell from looking at it if it will fit under my television.
Thank you for explaining things so thoroughly!! I had a question about the connectivity how come you cant skip the 10gb switch and plug directly say mac studio to the ugreen since it has 2 ethernet ports in the back? Is the switch absolutely needed? Also if I wanted to connect a PC and Mac to this whole setup the switch would be the way to go right, I could plug all three devices into the switch instead of the router and one cable to the router right?
I have the same Question about skipping the Switch and kind of using the NAS as the Switch😇
I wish that was possible, but you'll need a switch in the middle. It's the only way to do it.
@@forestchaput Can you elaborate why? It is normally entirely possible to setup a direct connection between the two devices but you would have to correctly configure the address being used.
This was helpful because I got the same system. The only thing I wish you went into more detail was possibly upgrading the RAM in the port underneath. Could you do a supplemental video on this topic?
I'll add it to the list.
@@forestchaput Thanks, I think I have it all figured out except one little aspect...those silicone pads you are supposed to use with the M.2 SSD drives. Technical support was no help at all. It's like they've never seen their own product and was reading from the same book that I had (the one it came with). If you follow the instructions in the book (I think it started on page 9...don't have it in front of me), it says to open up the port. Then you are to unscrew the screw on the other side where you will plug the M.2 drive in. Then you plug in the drive, and then secure it with the screw you had just taken out. THEN it says to put the silicone pad on the "Top" of the SSD and then close the access door and screw it back in.
My problem with this is that, if I do that, the silicone pad will now be stuck to the access door. That means you can't really ever open the access door again unless you want to rip it away from the stuck pad. AND, there is very little space between the SSD and the access panel. You'd have to squish it shut.
There is room underneath the M.2 SSD for the pad, but I don't want to go sticking it where it doesn't belong.
I got both M.2 drives, the upgraded RAM, and three of the four 22 TB hard drives in the mail (the last one should come on Saturday). So I still have a few days before I turn it on for the first time. You don't really need a whole other video if you want, I just need help from someone who knows what they are talking about to figure out the proper placement for that silicone pad for each of the M.2 drives.
Thanks for your time and expertise!
how do you connect it for remote downloads and shares? Just connect it to your router? does it just require internet? or do you have to be on LAN
Can you back-up iphones directly to the NAS?
I just got in on the UGreen Kick starter.
This is great! thank you for the long video
You should be able to! I think that is one of the features on the app.
@@forestchaput Got my UGreen in the mail! Just waiting on the HDDs to arrive. I have this video and your advanced settings video ready to go when they arrive!
Do you always have to be on a same wireless? For example if you are outside traveling can you still have access to the NAS?
You can access it remotely, we are going to address that in a future video.
What's your favorite part of the Ugreen DXP 4800 Plus NAS?
Would like to connect everything like you are showing the third way. I have a DECO Mesh Wi-Fi network where I have multiple DECO units in the house one thought is connected into the modem. Now I have one in my office but it is connected to the main unit via Wi-Fi. So would that work if I plugged DECO into the 10Gib router but not sure because its only connected to the main via the Wi-Fi connection. The DECO is AXE5400 Pro. Real newbie here thanks for any help. Dave...
Your plan should work fine!
Your explanation of how to connect was excellent, however I have a (probably dumb) question. Since the DXP 4800 plus has both 10gb and 2.5 gb ports, could I bypass the switch and get a Thunderbolt to ethernet adapter, as you mentioned, and simply plug my iMac directly into the NAS, bypassing the switch. Then, connect the 2.5gb port on the NAS into my router to provide access via wireless or internet (say with my laptop). This would only be a 1gb connection since that's what my router ethernet ports are. I only have my iMac desktop and a lap top sorely no need for all those additional ports in a switch. Would this work or would I absolutely have to go through a switch for 10gb?
Yes, it actually will work! Check out our advanced setup guide to learn how to configure that.
Thanks. Is there a sync feature? like dropbox where you can choose to keep a file local or on the cloud only from your computer?
Hmmm. I'm not sure if there is anything just like that at the moment.
A little confused, the drive test didn't seem to actually run any test for me... it just initialized my pool almost immediately ..and that was it. Am I missing something? If it's running in the background, is there a way to view its progress?
Do you must need static ip for remote access?
I might missed this but is there a way to setup different user access to different drives in the NAS?
We will address that in a future video!
Thank you for this great video but I already installed the NAS initially but need to re-install from scratch and it doesn't allow me to get in unless I use the correct User ID, NAS Name and Password. How to I just START OVER FRESH INSTALL
I'm not sure how to perform a hardware reset.
Is there a way to access the data from my NAS offline via USB or Thunderbolt? For example, if I am in a place without internet and I took the device with me.
Hmmm. I don't think so. I could be wrong though.
Hey thanks for the video! I just got around to setting mine up today. Got the drives installed (2 8 GB drives in bays 1&2) and the router and power connected. It’s been flashing all front lights in sequence for a bit now and isn’t showing up on scan from a Windows computer connected to the same router or an iPhone wirelessly connected to the router. Any tips? Does it just take a bit to initialize on first boot?
I hooked up a monitor and it looks like it’s booting right into the BIOS instead of launching an OS
Uh oh. That doesn't sound good. Could be a DOA boot drive? I've used the BIOS on the UGREEN quite a bit (to install TrueNAS). In the BIOS there is a boot drive selection - maybe double check that it's set to use the internal M.2 drive for boot?
Great video, but one quick question...
Can you please further explain what you meant at 25:30? You mentioned that when adding additional drives it won't erase the new drive, but earlier you said when adding new drive it requires a formatting. I bought the 6-bay system, along with 5 new 20tb drives. However, I have a 20tb from an old NAS system with info and years of data. Are you saying that there's a way to install it w/o having to format it?
Apologies. No, you won’t be able to install that 20TB drive into the NAS and keep the data. It will need to be formatted when you install it. I think what I meant was that if you filled a NAS with five drives and later wanted to add a sixth, the data on the five drives would remain intact, but the sixth drive would need to be erased to become part of the RAID array.
@@forestchaput, Perfect! Thanks for letting me know and saving me a huge headache later.
I understand that it might be out of scope for this video but does this NAS support full disk encryption as well?
I'm not sure on that one.
Can you setup a FTP server to transfer images from camera?
I'm not sure on that one.
Any chance of this video being re-recorded using an iPad instead of Mac/Win?
Hi Forest! Thanks for the incredibly detailed setup guide, I really appreciate it. I'm curious though - once you start the hard disk test, do you need to wait 3-5 days before starting to use the NAS? Or is that test being done in the background and you can get started on loading files onto the NAS right away?
It’s done in the background. I believe you can start using it right away!
@@forestchaput Thanks!
How can I change my NAS name? I left it the default. Great video really help me get this set up. Never done this before. Dave...
I believe that's in the settings, but I'm not 100% sure.
@@forestchaput Thanks figured it out... Dave..
Trying to set up my 10G network. Question, I purchased the adaptor "USBC to ethernet" adaptor but my computer does not have a thunderbolt connection only USBC. I tried and no connection I did then try my laptop which does have the thunderbolt connection and it did work but only 2.5G so not sure then what's going on there. But then I guess I have to have this thunderbolt port??
That's a great question. I don't know of any USB-C (non-thunderbolt) adapters that are 10Gb. The fact that it operates at 2.5Gb is awesome though. Here's my go-to adapter for 10Gb with thunderbolt: bhpho.to/469YVfM
I'm very new to this so if someone could help me understand. If my router is 10gb compatible will I be able to connect my NAS to my router and then my CPU without the switch? My system just came in and I want to know what I still need to buy for fastest connection.
On part where i try to connect my mac to the nas but it says There was a problem connecting. There are no shares available or you are now allowed to access them on the server. What am i doing wrong?
Maybe try reconnecting the network cable on the NAS?
Is there an app to interact or use the NAS?
Yep! there is both a mobile and a desktop app to interact/use the NAS!
At the 33-second mark, you mention that it supports up to 8GB of RAM. How is that possible? The 8GB DDR5 4800MHz RAM offers the latest in processing speeds, enhances both software and system performance, and comes with the option to expand the memory up to 64GB.
True! It comes with 8GB, it supports up to 64GB!
Which SSD work for this system? I would like it to be as quite as possible.
You could use it with any SATA SSD - you would just need SSDs in the 2.5" form factor.
I got the DXP4800, but on my windows 11 Explorer find the NAS under network, but no Folder inside and I can't add anything. Anybody knows why? The storage space is set up and while the disc check was running there was a folder "personal folder" which I could add anything as well, but that's gone now
I had a similar issue. Maybe create a new "Shared Folder" and see if that fixes it.
@@forestchaput exactly what the issue was thanks
Connecting to the server on my mac isn't working? I have my mac and the nas plugged into a network extender. Would this cause the problem?
Are the two ports on the network extender meant for two different devices? Or is one meant to be a wired connection back to the router, and the other a new device?
@@forestchaput This has just turned into a money PIT for me!!!!!! I'm doing what you're showing and it's not connecting. I buy a 10G switch and it then costs MORE to buy Module Transceivers....? Why? I just want to connect to the $700 system and I can't?!😡About to contact Ugreen and give it all up.
Why does the NAS have two Ethernet-Ports? Can I connect one to the router and the 10GB-Ethernet to my computer? In your Option 3 you showed the need for an Ethernet-Switch... Can't the NAS "Be" the Switch? Thanks for the good Video, that's my only question left:)
No unfortunately. The two ports are there for bonding, redundancy, or to connect the same NAS to two different networks. You will still need a switch.
what about the fourth connection option via thunderbolt direct connect between NAS and Mac/PC? Other NAS-System support this, UGREEN has TB4, but I do not see it in the settings... 🤷
I think that's simply for you to attach things to the NAS, not the NAS to another computer.
@@forestchaput Meanwhile I had contact to the support. Networking via Thunderbolt is still in development and not supported so far.
At 2:50 in the video you mention you were going to leave a link to a RAID calculator in the description, but I don't see it? Did you forget to include the link or am I just blind?
Thanks for pointing that out! I've added the link to the description but here's a quick link to the RAID calculator!: www.synology.com/en-us/support/RAID_calculator
When trying to connect to the local server in Finder, I keep getting the error message "There are no shares available or you are not allowed to access them on the server. Please contact your system admin to resolve the problem". Any idea what's happening here?
Hmm. Do you have a shared folder setup?
@@forestchaput I did not. I must have missed that part in your video.
When I try connecting to my server it is saying connection failed for some odd reason, I am on macbook pro 2020 M1 and it was allowing me to login last night with no problem using the same username and password so I''m a bit confused. Can you help at all?
also getting this error:
'There are no shares available or you are not allowed to access them on the server. Please contact your system administrator to resolve the problem.'
to be clear this is not on the website, this is when I am trying to connect to the server as a registered user
Hmmm. I'm not sure on that one. Did you try restarting? Maybe try disconnecting from the network and reconnecting?
Is there anyway to change the username of the admin account? I'm not seeing the option anywhere. Only password and device name.
I think you can deactivate the admin account and create a new account with admin privileges.
On windows, I paste the \\Nasname into the file explorer, but it just says “windows cannot access it” what am I missing?
Hmmm. Be sure that the name is exact. If that doesn't work, try \\IPAddress.
For some reason my NAS is unable to have a stable connection to any switch I've used. It tends to disconnect and reconnect at random when plugged in
Weird! Does your computer have a reliable connection to the network?
Can i access my UGreen NAS from anywhere?
Yep! Watch part 2 of this setup on our channel.
For the 6 & 8 bay NAS, I'm curious why you're not recommending RAID6. Since a big part of *WHY* we're using a RAID array is for data redundancy. By using RAID6, we allow for up to 2 drive failures. In RAID5, we only get one!
I have an old QNAP 5-bay device, and over the years I have had multiple HD failures.
It's the old adage - it's not if you'll have a HD failure, it's WHEN.
I'm a fan of RAID5 with a second unit to backup to which is also in RAID5. But yes, RAID6 is much better if you don't have a second unit to act as a backup.
I just got my NAS and have it up and running but I can't connect to it via my Mac... it always gives me an Error... I restarted both the NAS and the MAC but still the same Problem... Does anyone know, what I have to do?
Hmmm. Did you enable SMB access? Maybe in Go->Connect to Server try using smb://IPAddresss instead of smb://NASNAME.
@@forestchaput Wow thanks for the fast answer! Yes I enabled SMB-Acces and I tried the Name and the IP-Adress... The first try also brings me to the Username and Password window. I type in the correct Username and Password and it gives me an error. After that there is no Login-Window again, just errors... I Just wrote to UGREEN-Support... hope they have an Idea😅 Also in the new Software there is a 4. Point unter the windows you have at 26:41... don't really know what that means to be honest... It says: 4. After joining the domain, please use "domain name\account number + password" to log in SMB, e.g.: ABC||xiaoming + Aa123456 . Again under Go-Server or where is point 4 supposed to happen?
@@forestchaput Yes i enabled SMB-Access and tried the Name and IP-Adress... Same outcome. I Just wrote a Mail to UGREEN-Support. Hope thy Know something. Also there is a 4th point now in activating SMB. Ist says: "4. After joining the domain, please use "domain name \account number + password" to log in SMB, e.g.: ABC| |xiaoming + Aa123456"
Maybe you can do a CZcams-Short to explain this?🤔
Your Videos, also the second one, are so helpful. Unfortunately I hit the Barrier at SMB, but we will see, if I can overcome it:D
@@forestchaput I already answered twice with further Details of the Problem but those don't show up for some reason... but now, 6 Hours later, I found the solution: I didn't create a Folder on the NAS. Apparently you have to. Now the Finder finds the Server and sees my created Folder and "Personal Folder". So if anyone has the same Problem, just create a Folder!
What about using your phone app
It's a great application! But, to really get the most out of a NAS, I like to use my computer.
Did anyone get Hard Drives with their NAS system?
RMSP: There is an option in the software to do a full system reset. (( this isn't any software that I can login to that controls the 4800. )) is there a rep or someone I can call at ugreen getting no where Im 48hours in to this process
I think I should just get a MacBook Pro 10Gbs with a 4-bay Thunderbolt Encloser. Can I use Appachy Server to create accounts for my editors to download /upload media over the internet? at this point my Ugreen NAS is a do nothing brick.
Hmmm. I just did a quick Google search and it looks like some folks on Reddit are suggesting downloading the UGREEN app on your smartphone. Apparently there is a "forgot my password" function built into the app when logging into the NAS.
@@forestchaput Not seeing it id show you but no image sharing here.
@@forestchaput@RMSPtv ok, it does have a forgotten password; after selecting this option, it says two options: login with other admin accounts, for which there is only one log in I am aware of. or to click the reset button on NAS which I've done mulitble times and still asks for Login which when ever I use it tells me its incorrect Ive walked away and came back tried again multiple times always same result. its says forget password but you need the password to get the password its redickuloss
@patrickmccutchan4856 Oh no, I’m sorry! I don’t know how else I can help. I don’t have any other way to reset the NAS.
I have had my DXP 4800 for one day. It worked, connected, setup and worked for about 5 hours. It then disconected and it can't be found on the network. My synology NAS is connected and working fine. Same connections. I have rebooted everything and no change. Called customer service and the lady who tried to help me was no a technical person at all. So far it appears it is a brick? Not sure. UGH. Should work more than for 5 hours.
Hmmm. That's not good. Yes, the hardware is very high quality so I would expect much more than five hours of use. Hopefully you got it working. I'm sorry to hear that!
i tried connecting via network folder and it didn't work, i tried windows and mac, and both can't find the network connection
Hmmm. That's weird. Did you get it working?
@@forestchaput yep, it was the my repeater creating a second round of ip for my pc, and my nas was on the router, so my pc was looking for 0.1 and my nas was on 1.244, my dad ended up connecting both
My goal is to have the 4bay Ugreen NAS with 4 drives on Raid5. However, I'm on a budget and I'd like to start with just 1 drive. Can I run it with just 1 drive for like a year and then expand to 4 drives and switch to raid5?
Yes, but you would need to delete all of the data when you add the additional drives and configure RAID 5.
has anyone else had the volume not mount for them?
ZFS only qnap ? Why?
I know!
Most ISP routers here come with 1-2 2.5Gbit ports these days, 1Gbit is not the norm anymore. Well only for the internet line.
True! But you need the right hardware on your computer too in order to take advantage of that faster speed.
As far as I know, this NAS supports up to 64 Gb of RAM, not 8 as you mentioned in the video at the beginning.
You are correct! It includes 8GB, but is upgradable to 64GB.
30:23 I can't connect even though I have all the correct information. womp womp
Oh no! Try restarting.
so my feed has been inundated with this release/embargo lift. def intrigued by the product, but no one is talking about the real world read/write speeds over Thunderbolt, which will literally be the majority of users preference. sounds like there is some unexplained slowness when it's connected via 10gbe, and bizarre that none of the reviews are reporting r/w via thunderbolt. for whatever reason, I've got a weird feeling about this product - essentially a phone charging company releases a very critical workflow component, via KickStarter? smells funny
We won’t do paid reviews so I didn’t want to make that the topic of our video. I can say that I’ve had it in-use for three weeks now and it hasn’t skipped a beat.
My speeds through 10Gb are around 500 MB/s (yes Bytes, not Bits) which is on par with our rack mounted QNAP editing NAS we’ve been using for four years.
Tool-less drives, just like in 2001: A Space Odyssey.
Just a warning, a password of "imnotgoingtotellyou" is not super secure, sorry.
😂
pity , Ugreen don't ship to Australia
*currently not shipping to...follow along and it will hopefully change.
Dang! Sorry about that!