How to Make an AI Customer Support Phone Line in 3 Minutes (w/ Knowledge Base)
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- čas přidán 29. 03. 2024
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In this video I'll be teaching you How to Build an AI Customer Support Phone Line in under 4 minutes using Air AI. AI voice assistants are all the rage right now, with platforms like Bland AI, Air AI, allowing anyone to make AI voice bots for their businesses to make calls for them or to answer inbound calls also. If you want to learn how to build an AI Voice Bot for Customer Service to sell to businesses or how to build an AI calling system to automate your own business then this video will be extremely valuable.
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Thank you, these micro learning videos are excellent. Straight, actionable and not overwhelming.
Amazing Liam! Nice sharing, so useful, thanks!
This is so helpful. Liam you are the man. I hope its not to late to make an AI company start next year?
The current issue with these AI agents lies in their delayed responses, causing them to feel non-human. However, there are two potential solutions to this problem:
Solution 1: Incorporate filler words such as 'Yes' and 'Ummm...' into the agent's response framework. By interspersing these filler words until the actual answer is ready, the AI can mimic the natural pauses and hesitations typical of human speech, thereby reducing the perceived delay.
Solution 2: Implement an assumption-based approach both at the beginning and during the response process. By anticipating potential customer responses and preparing suitable follow-up responses in advance, the AI can significantly shorten the time needed to generate a relevant reply. This method enables the AI to swiftly recognize and adapt to expected customer inputs, streamlining the conversation flow and enhancing the overall user experience.
100% agreed. A combination of both solution 1 & 2 sounds like gold. Do you work in the AI space?
@@BoxingPound4Pound Currently I'm studing Coding and AI. What about you?
That's the update that I have been waiting for. At last. Knowledge base. I hope it lives up to the new update and does perfect calls without robotic inbound calls. I will check it out and see what it can actually do. If it does it well. I will do a video and service on this for potential clients for sure 🎉🎉 But with what I have seen recently, I am not convinced yet. I wonder what LLM air ai works on?
Liam out here with Gem after Gem. Love from Melbourne Australia my g
The days of annoying customer service robots are soon to be over. These AI customer service agents are going to be even more helpful than an actual human! Fire video as always! Say hi to your sister for me (;
Lmaoo brock 😂
100% done with humans.
They are coming for all our jobs... Rip humanity
@@SaminYasar_ hahaha!
You can say that again Chief
Tu é brabo meu pasero!!!!
Thanks Liam❤
Thanks Liam
10/10 for thumbnail
Awesome vid Liam this sector is gonna be so huge
It sure is, the application of real life voice with LLMs is going to bring AI into a new level of useful. Pair that with vision... now its almost alive ;)
Thanks for this tutorial.
Question: the Twillio Website creates the phone line, which then connects to your bot?
cool solution
Amazing!
~Memas AI~
Nice one
Nice video. Instead of referring the client to support, can we ask if they want a callback and capture their contact details interactively as party of the call or is that not a feature of Air?
As much as I appreciate the work you do Liam, I think it’s not totally transparent that you constantly edit out the wait times for the AI to respond
Have you done it before and is it long? I know it’s not long response times with synthflow
It’s just a demonstration, he needs to keep ppls attention spans too and not show every single detail
^
@@poshsims4016 That's nonsense the response times should take less than 5 seconds - if it works as expected. He edited because the response times were taking too long. It proper conversation the person would interrupt and you'd get the AI and human talking over each other. This isn't a review, its a promotion. The founder AIR ai is a well known, not for the right reasons. Liam you make good videos and have built up a lot of authority - use it in the right way.
@@janetjohnson7351 Yea it's straight up misleading honestly. Love his videos and the value he provided but it's just not reliable as far as what using these AI callers is really like...
Thank you so much for your expertise and mentorship!!! Earlier you had a video of “AI Voice Appointment Setter” and now “AI Voice Knowledge Base or FAQs Bot.” Is there a way to have the same number for both or would it be just more simple to have separate numbers?
Yes if you set up the appointment setting capabilities on Air AI with cal.com
@@LiamOttley Thank you!
Hi Liam, if I understood correctly, you can use this tool in all languages using the PDF document you upload. Is that right ?
Can you link to a FAQ page as a knowledge base? Or does the knowledge base have to be a file?
Woow, fantastico
Interesting. I can see people who have print on demand shops where the customer service enquiries is the most annoying part wanting to link this to their shops.
How does this work for outbound Liam?
Do the phone numbers only work in the US
Thanks bro for this tutorial. I think I'm gonna create it's French version for my CZcams channel Commarketing AI. No problem with that ? Otherwise, I'd like to know what software do you use to record your screen ? Thanks in advance
Can we sell this AI Agent to businesses without a license?
Can you please make a video for the python openai and whisper for the phone calling agent.
Couldn’t like fast enough. Amazing
Agree
Awesome ! Do you think Air AI is better than RetellAI ?
Never heard of it!
i celebrate you brother
Can it be outbound?
It’s a nightmare to cancel the membership as they don’t have a cancellation button on the stripe page or any other page on their website
What happens if the caller goes off script, asks for a supervisor, tries to flirt with the AI rep, etc? How does the AI bot handle these?
Yesterday there was a premiere video which was interview of a 16 year old, which suddenly became private and went off the air. What was the reason?
I watched partially and was looking for it to continue but I couldn’t get access back to it. It was great information for sure, and thanks for sharing
Does the Ai bot schedule appointments too?
Check my other tutorials, covered this already!
Liam, will agentive be free after it's realease (after beta) pls respond to me
I mean it won't be free forever considering how much I'm investing into it but yes there will be free features
@@LiamOttley Well, if not approximately how much will costs whole service, and make a vd about your SaaS agentive as well please
This call can make in spanish?
One problem I’m encountering is the inability to control what number customers can call in. If I purchase a number off Twilio, then start a campaign in Air ai.. the campaign generates a new number. Doing so will render 10000 of flyer moot… do you know of a way?
Holy fkkkkkk !
do you have to pay for every call that you take?
Yes, who else? 😂
Hey Liam why did you delete the video with dixith
What languages does it support? Does it also support Arabic?
It takes 5 minutes to research airai and you'll see the reviews are very poor and the founder behind it is questionable to say the least. The fact that you edited the videos to shorten the response the times speaks volumes! It's disingenuous. I agree with Ryan Baggott calling you... Liam "this is not a sponsored video" Ottley --- if its not sponsored at least doing a little digging to the people behind it, show the good and the bad.
How much is Air AI?
And who owns it is it his buddy's company
$0.11 per minute. No the founder isn't my friend
They have free account and you only pay $0.11 per min however no customer support and the voice responses have long delays ( latency)
How to sell this to local businesses
Sell to a niche businesses so it's the same sale pitch that you perfected over time
Do we need a license before we can start selling?
Claudio conde tiene nuevo video para grabar xdddd
Call centers RIP
AIR ai = SKETCHY! ⚠️ do your own research I looked into it I BACK OUT RIGHT AWAY!
How can we sell these AI Agents?
Why do you say that?
Show us about telnyx please