HSBC AR 2020 - Financial Analysis: how strong is this bank?

HSBC Holdings plc is a British multinational investment bank and financial services holding company. It is the second largest bank in Europe behind BNP Paribas, with total equity of US$204.995 billion and assets of US$2.984 trillion as of December 2020.
In this video I investigate their financial performance with Moeed Amin of Proverbial Door
I hope you find the analysis useful and informative. You can find more short videos of Financial Analysis of companies in the news at www.talkfinancials.com/financialanalysis
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[@DarkKolibri]

I started looking at different banks stocks due to your analysis, I find it very interesting that some of these companies seem to be undervalued in the UK (HSBC, Lloyds)
Since I'm an austrian citizen I also took a look at austrian banks of course - Due to the war in ukraine, some of them have crashed.
Raiffeisenbank International RBI was heavily invested in Russia so its unsure how they are doing..
Erste Bank AG is not really invested in Russia but also took a hit, so if you'd to a analysis on a Bank that is specialized on the CEE Region like Erste, RBI or UniCredit it would be a nice comparison to British, German, or even French Banks.

[@Valelacerte]

I have been an HSBC customer since they were Midland Bank. I have two different impressions of them. When I was weathering through a financial disaster, they were extremely supportive. However, while I was gathering all my bank statements for the last five years, I discovered how horrible the data they provided to customers was. One can only download the last 2-3 months in a usable CSV format. Before that, one can only download PDF format. When I converted these to tables, I discovered that the bank had changed the format on a yearly basis. Some statements put the date, payment type and description in only one table cell, others put parts of one payment description in the cell of the next payment description, thereby confusing the data. It took me weeks to reformat the data into a usable format.
A Turkish friend of mine uses Garanti BBVA. Their website, mobile app and financial tools are light years ahead of HSBC.
I once did some work helping to merge the data and processes of two banks. It was far from seamless and the resulting software interfaces were extremely clunky and often confusing. It was a best fit developed rapidly for two very different systems. Perhaps HSBC's legacy of combined data and processes are holding it back also.