Best 4 Strategies to Answer English Job Interview Questions on Emotional Intelligence
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- Äas pĹidĂĄn 30. 05. 2024
- Use these 4 strategies to answer English job interview questions about emotional intelligence.
In any job interview, an interviewer may seek to evaluate your ability to
- communicate effectively
- lead others
- manage conflict
- accept feedback
- display empathy
These skills are all part of overall emotional intelligence. And there are several common English job interview questions that an interview may ask to best assess your skill set.
For example:
- How do you respond to unexpected difficulties at work?
- Can you share an example of when you had an upset customer or coworker? How did you handle the situation?
- Tell me about a time you had a disagreement at work?
In this Confident English lesson, you'll get 4 practical strategies you can use to help you successfully respond to English job interview questions about emotional intelligence.
And you'll get example answers.
For more on job interviews in English, check out:
đ This lesson on my Speak Confident English website, where you'll also find the transcript:
đ FREE Masterclass: How to Respond to Tell Me About Yourself - www.speakconfidentenglish.com...
đ Lesson: 5 Ways to Respond to English Job Interview Questions When You Donât Know the Answer
đ English Job Interviews Playlist: www.speakconfidentenglish.com...
00:00 Introduction
01:52 Why do interviewers ask about emotional intelligence
03:15 Common job interview questions about emotional intelligence
04:13 Strategy 1
06:31 Strategy 2
08:57 Strategy 3
11:31 Strategy 4
13:34 Practice your answers
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Hi, Iâm Annemarie - an English teacher whose expertise is in spoken communication, confidence-building, and fluency. Everything I do at Speak Confident English is designed to help you get the confidence you want for your life and work in English. On my CZcams channel, I share weekly lessons with strategies, skills, and resources to help you:
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Thank you for watching my videos and trusting me to support you on your English confidence journey.
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![Prepare for a Job Interview in English [6 Simple Tips for Success]](/img/n.gif)
Another excellent course! Thanks, Annamarie. Empathy and transparency( keep the clients informed) are very important. In a past project, we faced a challenging situation with a client where we had rushed to add several new features to meet their needs. However, just a week before the planned release, the client discovered issues in the application, which led them to refuse the release plan. Our response is firstly we genuinely appreciated their feedback and expressed our understanding of their concerns.
Then we immediately initiated a structured action plan. The first step was to analyze and prioritize, and we successfully resolved 30% on our own. We decided to seek outside help from a specialist, which enabled us to address 50% of the issues.
For the remaining 20% of less serious issues, we proposed a post-release plan and communicated a detailed schedule to the client. They accepted our plan calmly. Even though We could not resolve 100% of the issues, we and the clients found common ground - set the project on time with good quality. We really implemented a continuous improvement process
Wow, thank you so much for sharing your experience here. It sounds like you and your team handled this last-minute difficulty with empathy, kindness, strategy, and determination. As a result, I'm certain your client felt heard and taken care of.
I know your experience might help others consider how to respond in similar situations. For that reason, I am truly grateful you've shared here.
And thank you for watching my lesson! I'm so glad it was helpful. đ
Annemarie, thank you for the very helpful lesson!
1. As a former gas station manager and office manager, I've had various Đľncounters with upset customers or coworkers. The key point in such situations is to maintain calm, to listen carefully customer's/coworker's concerns and to find common ground with them; as well as to show them that you understand them and that their issue will be taken into account and will be fixed as soon as possible. Definitely, showing empathy really helps in handling difficult situations.
Thank you for sharing your practice. đ
I know,I shouldn't take it for granted.Having said that I'll continue this for common goal.â¤â¤â¤â¤
I appreciate your attitude towards a critical client. At the same time I ask you to find out how he ended up like this.â¤â¤â¤đ˘đ˘đ˘đđđđ
Hey Annemarie, just dropping a line and let you know that I truly appreciate the content, it's always so easy to understand and extremely relevant- truly a life saver! Thanks for not only teaching me English and opening up many doors and opportunities for me! I have a few interviews lining up in the following day- wish me luck đđđšâ¨đŤśđť
This is fantastic! I wish you much success in the upcoming interviews. Please let me know how it goes. And thank you for your continued support and for watching my lessons. đ
a very helpful lesson, I'm always seeking the improvement, you're a master!
Thank you for the kind comment. I'm grateful to know my lessons are helpful.
Hey Annemarie! I hope you're doing well.
I chose option 2 : đ To do the management in the time I simply write down in a piece of paper my "To do List", with just 3 top actions to take my day to an next level and always with the growth Mindset and smart work optimizing all the tasks with my best. Finally, to ensure high quality work under pressure, I just do my best that I can with all my current conditions, while I don't have conditions to do better. I don't have time for anxiety or other negative things that aren't in my natural way of mind wealth.
Thank you for sharing your example answer! It sounds like you have a good approach to time management with your strategy of writing down your top 3 action steps. An interviewer might ask a few follow up questions to better understand what a growth mindset means or how this helps you in your work. Similarly they may ask for more detail on how to ensure quality even when conditions aren't ideal.
You've got a strong start with your answer. Adding a story to your answer - a specific example of working under pressure for example - would be a great addition.
â @Speakconfidentenglish Thank you for your feedback ! I'm gonna improve my story telling adding my personal story and share more datails. Actually I'm finishing one electronic project for the medical area and I'm working in each detail to ensure the best quality to provide the best UX. To complete each tasks, I write down in an piece of paper the 03 top actions that will impact positivaly and give me the highest perform. Last week I was coding one part of firmware and I had 02 paralell emergency tasks for do , but I needed to finish this part of the code and on collegue didn't liked that he need to wait 15 minutes. So I stopped my task to explain that I really needed to finish my task before help he with your emergency. So after 15minutes I helped he to solve the emergency and now we are very excited to our personal progress in our professional relationship.
OMG MORE THAN HELPFULL EXCELLENT !!! THANKS A LOT !!
You're welcome!
Great lesson!.
Thank you teacher for all your efforts.
My pleasure! Thank you for watching.
Thanks soooo much for your efforts your are such a blessing. I literally keep watching your vedios on a daily basis. I became addicted to the advices that you share and the way how you help us to get better in job interview is just fantastic.
You're welcome, thank you for watching!
Dear Annemarie, thanks for this video. Few months ago I had a job interview and the last question was over my EQ. After an initial surprise, I tried my best to come up with an answer. For this reason I will listen other times this video to catch every advices â¤
Hey, thanks for the comment. I'm glad to know this topic is relevant. How did the job interview go for you?
@@Speakconfidentenglish finally I didnât get the position. Waiting for the next occasion đ
I'm sorry to hear this. I know there will be future opportunities for you. Don't give up!
Gracias saludos....
hey Thank you so much, I just found your channel this week, but I already learn a lot, and I think all the lessons is very necessary and very important... All the best, please take care and continue to share all your Knowledge and experience with us... Stay healthyđ
Thank you for the kind comment, Iriana. I'm pleased to know my lessons have been helpful! Thanks so much for watching.
Omg this is amazing. Your video popped up in my screen and i watched and listened..its amazing. I have a virtual interview coming up next Tuesday and I'm dreading it. I m so bad at interviews but trying to get better by watching and practicing. My problem is i forget examples and stories. đ˘
I'm so glad this video cam at the right time. I hope it will give you ideas of how to structure your answers. The key to being ready for an interview - and remember the stories/examples you want to share - is practicing. To practice means more than reading or thinking about answers; instead, means to actively write down ideas and to practice speaking them aloud.
@@Speakconfidentenglish thank you so much
Start by doing whatâs necessary; then do whatâs possible; and suddenly you are doing the impossible. Francis of Assisi
From the bottom of my heart, I would like to connect with you to help you in one thing you need. My English is an work in progress, and I work everyday to serve every people in the electronics, PCB, development, programming in the industry to go to the next level. Anything you need, please let me know ! Its my pleasure to help you !
She has been giving too much for so many people. So, I hope she never needs anything from anybody else. She just deserves all the best!!!
Thank you, but I need nothing....đ
How would you describe a big career gap effectively by using any communication method specifically to higher our chances of getting hired ?
Thanks for the question. This is something I cover in-depth in my Confident Job Interviews course. The key is to be honest about the gap; however, you don't need to share specific details. It's also important to indicate other opportunities you've taken during that time to boost you skillset.
Once during an interview, an employer suddenly asked me: âWhy aren't you married?â I didn't know what to answer. I just cried.....
Oh my. I'm sorry to hear that! Asking such a question in a job interview is highly inappropriate.
I am sorry madam Boss you are nice I miss you I am sorry I am very desterb I am Like work and other clear I am not Marig then you think help me work not help me I am happy you I am like respect insha'Allah I am promise All life pray you take care God gave you health and Happiness Ameen đ
Thanks Annemarie...đFor the tips, very useful...
My pleasure! I'm glad it was helpful.