Chevy Impala - Sat For 2 Years - No Start, No Crank - Part II

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  • čas přidán 9. 09. 2024
  • In a previous a video • Chevy Impala - Sat For... we diagnosed this Impala and now it is time to take a trip to ‪@wilbertsupullit‬ of Bath and see if they have the part that we need to get this car back on the road.
    -Enjoy!
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Komentáře • 650

  • @SouthMainAuto
    @SouthMainAuto  Před 28 dny +513

    Spoke with the customer and he just wanted it to run. He said he will take care of the wiring and the misfire. Just didn't have the tools to figure out why it wouldn't run. Close the hood, pull it out and see you guys on the next one!
    -Eric O.

    • @BuceGar
      @BuceGar Před 28 dny +13

      SO you came back here just to brag that you made the right call? 😀 j/k Keep up the great work!

    • @tedsaylor6016
      @tedsaylor6016 Před 28 dny +41

      When a mechanic of +40 years takes it to you, That's Respect!

    • @Qballl
      @Qballl Před 28 dny +24

      Ahhh perfect I have closure. I wish the gentleman luck with the rest of his issues great job diagnosing this I would've gone after the chewed wires and the thing still wouldn't run

    • @calholli
      @calholli Před 28 dny +2

      So you're telling me you didn't fix it for free.. and then give the guy $10k dollen prize money.. like mRBeast does?

    • @SouthMainAuto
      @SouthMainAuto  Před 28 dny +28

      That's why we follow the facts 😉 and not guesses ​@@Qballl

  • @rudymusclow4149
    @rudymusclow4149 Před 28 dny +56

    My first real job was working at Wilbert’s, I was 15. There was only one yard then. Great people, I’m 65 now and still keep in touch.

    • @wilbertsupullit
      @wilbertsupullit Před 26 dny +6

      We love hearing these stories, thank you for keeping up with us and our favorite CZcamsr!

  • @donmunro144
    @donmunro144 Před 28 dny +90

    I could spend all day just walking around the junk yard. Something magical about it.

  • @beaverc2884
    @beaverc2884 Před 29 dny +84

    You need a Wilberts tool bag that lives in your work vehicle. 😊😊

  • @TStheDeplorable
    @TStheDeplorable Před měsícem +149

    I have a great buddy who owns an honest buy here/pay here lot and mechanic shop in the hood. He really cares about the people. He bought a large lot next door and I watched him fill that lot with totaled wrecks he bought at auction. He figured out the most common lines of vehicles his customers wanted to buy or wanted to get repaired, and he knew what totaled vehicles to buy at auction to pick parts off of for those customers. It saved them money, and he made money selling the cars and repairs. I thought he was nuts, but the more I have learned since watching you, the more I realize how many parts show up in car after car, year after year. It broke my heart when I realized that the Cadillac I inherited from my dad is really just a glorified Monte Carlo in many aspects! Anyway, my buddy is as rich as an honest man can be, and that's just one way he does it. And his lot looks a heck of a lot like Wilburts!

    • @kevin9c1
      @kevin9c1 Před 28 dny +2

      Well there was no Cadillac W-body so not sure if you are referring to an Eldorado but it is not related to a Monte Carlo.

    • @tomoakhill8825
      @tomoakhill8825 Před 28 dny +9

      In 1974, fifty-years-ago, General Motors sold the Chevy Nova, the Oldsmobile Omega, the Buick Ventura, and the Pontiac Apollo. Every part of these four models was identical, with the only difference being the visible surfaces; inside and out. Note particularly the coincidence of the name of the Chevy version---N.O.V.A.

    • @ischmidt
      @ischmidt Před 28 dny +4

      My first car (in 1994) was a well-rusted '86 Olds Firenza, aka Chevy Cavalier, Pontiac J2000, Buick Skyhawk, and Cadillac Cimmaron. GM did that kind of thing a lot.
      Your buddy was smart. That's a great way to have rare parts on hand!

    • @jpack61108
      @jpack61108 Před 28 dny +5

      “As rich as an honest man can be” what an awesome quote.

    • @devschlong
      @devschlong Před 25 dny +1

      What is a buy here/pay here lot?

  • @gregsly1247
    @gregsly1247 Před měsícem +172

    Great video, Wilbert's field trip and a visit from Mrs O😁

    • @Roads_of_Europe
      @Roads_of_Europe Před 29 dny +3

      @@gregsly1247 His videos are usually good. However I do have a question. According to CZcams this video is up since 50 minutes ago. I am really puzzled that your comment is already 2 days old. Am I missing something?

    • @scottzehrung4829
      @scottzehrung4829 Před 29 dny +5

      I like the field trips to Wilbert’s as well as seeing Mrs O’s smile.

    • @somegeezer4840
      @somegeezer4840 Před 29 dny +6

      @@Roads_of_Europe The video is released to members first, then to the rest of the world

    • @peterg3661
      @peterg3661 Před 29 dny +5

      ​@@Roads_of_Europeyes because he was a member of eric o and if you join you watch it before public thats what the star is for.❤

    • @Roads_of_Europe
      @Roads_of_Europe Před 28 dny +2

      @@peterg3661 Thank you. That makes sense...

  • @CARyan08
    @CARyan08 Před 29 dny +45

    MAF has a screen so it wont suck up small children or animals...😁😆😁😆. I retired two years ago, so your videos are a great opportunity to stay somewhat current with the tech and systems. You may not remember me, we emailed a few times over the years. 40 year auto industry career, 37 with GM CCA. Thanks for being you and I'm looking forward to the million subscriber whats up Wednesday episode.

  • @sspnugen
    @sspnugen Před 28 dny +24

    Wilberts saves the day, what a great recycling business

  • @danaowen9014
    @danaowen9014 Před 28 dny +17

    I love when you go to the pick your part, it's like when we went on a field trip in school, nice to get away.😀

  • @richardbradfield7437
    @richardbradfield7437 Před 29 dny +30

    I used to love going to “auto junkyards” when I was young. Several years ago I went with my son who was building a race car and needed a fuel tank for an Acura. We went to the local yards and all the tanks were unusable because the yards drilled holes in the plastic tanks to remove any fuel. As I recall he finally found a good one on line and bought it. Wilbert’s looks like a very well maintained yard!

    • @snoopdogie187
      @snoopdogie187 Před 28 dny +3

      I do hope they change that practice of damaging parts, but I doubt they ever will. Metal tanks rust, plastic tanks can be drilled when they are full of fuel. People need to occasionally replace them.

  • @idontneedaname85
    @idontneedaname85 Před 29 dny +32

    That mower gets some incredible hours

    • @Hey_Its_That_Guy
      @Hey_Its_That_Guy Před 29 dny +4

      Right? I wonder how much fuel he goes through in a week...

    • @user-sp4eh6vj8u
      @user-sp4eh6vj8u Před 29 dny +5

      ​@Hey_Its_That_😂Guy

    • @Hey_Its_That_Guy
      @Hey_Its_That_Guy Před 28 dny

      @@user-sp4eh6vj8u Beep...beep!

    • @philipmackin1025
      @philipmackin1025 Před 28 dny

      @@Hey_Its_That_Guy Lawnmower Guy changed to a battery mower.
      Don't know what was running in the background

    • @cgmoog
      @cgmoog Před 28 dny +4

      Come on Eric needs comments for the algorithm. He has an agreement with the lawn mower guy. Lawn mower guy mows while Eric is videoing and Eric runs air tools while lawn mower man explains cutting, weeding, feeding and the finer aspects of lawn care on the Avoca Lawn Care Channel. A win-win against the You Tube.

  • @doggedout
    @doggedout Před 29 dny +26

    Wilberts is really the most amazingly organized salvage yard I have ever seen.
    When I think of the hours I spent rolling around in tic infested weeds looking for parts that may or may not be on the actual vehicle....
    I used to go to one here in the SW that was basically a small town that slowly became a large salvage yard. The directions would literally be: Go down and hook a right on 6th street, drive a quarter mile. The Fords are all out in the field to the left...

  • @mikechiodetti4482
    @mikechiodetti4482 Před 28 dny +5

    You accomplished what was requested by the customer. If he wants more, new video and more diagnostic charges.
    Good one Mr. O. Nice to see Mrs. O.

  • @peterhodgkins6985
    @peterhodgkins6985 Před měsícem +30

    Ya do what you're hired to do and that's the deal. Perfectly done!

  • @dangelgalvez9656
    @dangelgalvez9656 Před 28 dny +12

    Eric, I'm 49 y/o. But when I grow up, I want to be like you. Lol! Man, you are really good at what you do. Lord bless you. I could watch your videos all day. Very knowledgeable. Thank you for your service.

  • @fredflintstone8048
    @fredflintstone8048 Před 29 dny +16

    I hear you Eric. I've gotten myself into trouble a number of times by fixing things because I felt like it was the right thing to do without being asked to do those things. It got a lot worse than not being able to charge my time for it, but also going so far as being accused of either lying about those problems, and or causing the problem in order to get more work, both things being the farthest thing from my mind.
    I learned that the person asking for the work needs to be the one to discover the problem and even then I would sometimes get accused of causing the problem to get more work if I touched it at all.
    That's never been in my nature. If anything I would err on the side of giving my time away rather than stealing from people.
    It's a strange world when you mean well, and want the best for people but instead they assume you're a crook.
    Maybe they're projecting their own personality. I don't know.
    I just know that everything you're saying about this is sound wisdom.

    • @RJJ6129
      @RJJ6129 Před 28 dny +3

      Same for me, more than once over 38 years of wrenching. Now with all these new cars and a gazillion modules it’s ever worse. Medically retired from all the wear and tears. Some days I miss but most days I don’t.

    • @bloodybones63
      @bloodybones63 Před 28 dny +3

      I've seen the old platitude SO many times; 'No good deed goes unpunished.'

    • @Text_EricObrochta_oN-Tele-gram
      @Text_EricObrochta_oN-Tele-gram Před 28 dny

      That’s awesome
      I like this..

    • @cpzmelbs
      @cpzmelbs Před 28 dny +1

      Everyone sees & thinks differently, and people can be weird in many fascinating ways. Some have bad intentions, others simply ignorant and oblivious, yet their behaviour could be identical. It’s always been this way and i can’t see why it would ever change.. it’s life.
      I’ve had the same experiences from working on customers vehicles my whole career, just not as a mechanic though. I’ve also had a pretty terrible experience from a smaller two person owner-operator shop I had booked in for tyres and general suspension work. They did none of the work we had booked, instead It dragged out while they tried to nickel and dime me it was one of the shittiest most helpless experience I’ve ever been through getting fleeced

    • @TheRetarp
      @TheRetarp Před 28 dny +4

      I've been on the customer side of this and it's not pretty. Last year all I asked the shop to do was check for leaks and convert it to R134. Instead they messed around with our SUV for two days "trying to get it working as best as possible". Thanks to their efforts I have an engine block covered in UV dye. Took it back they want $1200 to replace the compressor with non OEM. Straight up robbery. Used a UV light and found there is one o-ring leaking at a blank behind a snap ring (GM R4 compressor) and I'll bet $100 they caused it. I checked pressures with my gauges and it was a mess of oil and dye I had to clean off the gauge connectors. I suspect they overcharged the system to get temps down and also put too much UV dye and too much oil in the system. Over pressurized the system (oil doesn't compress) leading to seeping around the o-ring. If I had access to a recovery machine I'd do it myself.
      Messing around trying to get it working for two days made me mad. It's an R134 conversion. The condenser is too small it will never be ice cold sitting idling. However on the freeway it blows ice cold enough to freeze you out! Check for leaks and refill according to the sticker is all I asked for. It's literally push the button on the machine and it does it for you but yet they still screwed it up. Then made me double mad they want $1200 to fix their mistake when all it needs is a 50 cent o ring. This nonsense is why the public distrusts the auto repair industry.

  • @migsy2138
    @migsy2138 Před měsícem +33

    Wilbert’s has to be the cleanest yard I’ve ever seen. Gonna have to take a ride up and see it sometime.

    • @ronaldderooij1774
      @ronaldderooij1774 Před 28 dny +6

      Unfortunately here in my country (the Netherlands) yards are not allowed anymore (because of soil and groundwater contamination mainly). They are now called car deconstruct companies and you pay for it when buying a new car. They just deconstruct the car and put everythig usable that came off it, on a website and store it in a dry heated hall. All better, but I do miss the strawl on the yard between the wrecks.

    • @wilbertsupullit
      @wilbertsupullit Před 26 dny

      We can’t wait to see you!

  • @drivespace_
    @drivespace_ Před 26 dny +2

    I just wanted to drop in and say thank you for what you do. I've been a mechanic on long island for 10 years and you honestly changed my diagnostic game forever.
    I used to fall asleep to your videos years back
    Cheers brother

  • @RailFanRob
    @RailFanRob Před 28 dny +6

    As the owner of a 2006 Impala LT with 178,000 miles and no major issues I found this video very informative. I was a mechanic for roughly fifteen years and still do my own work on my car. Thanks for sharing this in depth footage!!

  • @joes8718
    @joes8718 Před 28 dny +4

    Truck driver from Elmira watching a guy from Avoca while sitting in truck stop in bath but love the videos very informative for this driveway mechanic

  • @ronhannink1968
    @ronhannink1968 Před měsícem +11

    Eric, I had to laugh when you were talking about Techline Connect. I couldn’t agree more when you were saying that it only works 50% of the time. I had that very same thought the other day when I was programming a Silverado. In fact at one point, I believe about a week or so Techline Connect claim their systems were down. So I was SOL for the day. It was around 3:30 pm my time when it came back on line.
    Bottom line is I always dread having to pick up the GM Scanner because I know it’s gonna be a headache every time. Ron

  • @thinman8621
    @thinman8621 Před 17 dny

    Appreciate the little gems about human nature along the way to another successful repair. Along with 905K other subscribers, much appreciate all that you give us opportunity to learn. Thank you.

  • @duanerogers5391
    @duanerogers5391 Před měsícem +44

    Excellent work as always Eric!! Extremely informative.

  • @nzcyclone
    @nzcyclone Před měsícem +13

    I don't even see why you needed to explain why you didn't carry on and fix the other issues. As you said, you fix what you were contracted to fix and that is it. Sure, note the other issues and then let the customer know. It is then the customers decision as to if they wish you to carry on and fix everything or it is a thank you for letting me know, I will fix it myself. That is not just commonsense ( which we already know is becoming a very rare thing and for those who still have this gift, Cherish it) but, it is also normal business practice. You are afterall a business, not a charity. Keep safe and well everyone :)

    • @snoopdogie187
      @snoopdogie187 Před 28 dny +1

      Its not bad he says it. I'm sure there are aspiring shop owners on here, its a good lesson for them.

  • @rogerdedrick373
    @rogerdedrick373 Před měsícem +19

    I like my disconnect pliers. They are a relief to my arthritic finger joints

    • @harveypaxton1232
      @harveypaxton1232 Před měsícem +4

      I purchased the Lisle straight ones which didn't fit most of the time. They just came out with the curved ones and they are great.

    • @tonieberly6693
      @tonieberly6693 Před 29 dny +6

      My wife works for Lisle here in Clarinda and I get lots of Lisle tools and the disconnect pliers were my Christmas present this fall!

    • @rogerdedrick373
      @rogerdedrick373 Před 28 dny

      @@harveypaxton1232 I got the straight ones to work most of the time. I have the curved ones on order.

  • @springfield4522
    @springfield4522 Před 28 dny +7

    "I'll be right in Mrs O".... 1 hour later... I'm impressed and doff my hat to you.

  • @eugenionegron4828
    @eugenionegron4828 Před 28 dny +3

    Nobody like you Eric I apreciate your knowledge,Wizdom and humor all the while you show how humble you are, I am far in Pa. but some day I would like to visit you. God Bless you and your Family.😊

  • @ronwatson4902
    @ronwatson4902 Před 28 dny +4

    Eric,you really lay it down for your customers and CZcamsrs! Love and respect for you! Thanks!

  • @weshawkins7165
    @weshawkins7165 Před 19 dny +1

    I’m 68 been a mechanic/tech for 50 years. Still working out of my shop at home, since 1987. As much as I bitch about these new cars and all their electronics I love the challenge of working on them and figuring out electrical and drivability issues. Thank you for what you do.

  • @glassvial
    @glassvial Před 28 dny +3

    Always love seeing the Wilberts junkyard walk, they're so well organized.

  • @donaldross1077
    @donaldross1077 Před 28 dny +21

    Well Eric O what can I say. I am a retired GM mechanic that worked on them for 50 years. A broken wire was sometimes very difficult to find, but you knew it would fix the problem when you fixed the wire! Since I worked at a Dealership using salvage parts was not going to happen. I am not saying it is a bad idea, clearly it works. Many times, when the vehicle was under factory warranty, we would replace a module, and it would not fix it? We would track down the broken wire, label the old module "TEST MODULE', put it in the toolbox to use on the next one that we think the module is bad. I know someone will think I was sticking it to the customer, no it was under warranty and I was making GM pay for bad diagnostics. The test module would save me time on the next one. You took on the 'NIGHTMARE FROM HELL'. First the wiring was chewed up from mice! Next the customer had already been working on it. And last but not least, it would not run. Most shops would have passed on working on this. Good job. In Oklahoma between Squirrels, mice, rats, I had to repair a lot of destroyed wiring harnesses. Yes some of them was repaired under warranty, because GM should not have made the wiring harness taste so good. Someone told me the harness manufacture used peanut oil on the wires to help pull the wires through. ??

    • @snoopdogie187
      @snoopdogie187 Před 28 dny +6

      More modern vehicles use biodegradable wires/more natural covering on them. The old plastic cover wasn't tasty, the new stuff is soy based, and I don't know if it tastes good, or just not bad, but rodents like it.

    • @Text_EricObrochta_oN-Tele-gram
      @Text_EricObrochta_oN-Tele-gram Před 28 dny

      That’s awesome
      I like this..

    • @orinmangar2333
      @orinmangar2333 Před 28 dny

      The manufacturer and their engineers are really morons, because they are aware of the problem with peer. Why not use capsaicin oil, or peppermint oil or pest tape. Rodents are attracted to peanuts. It just boggles my mind. Actually I believe that they want customers cars to break down, so that their stealerships could sell a new wire harness.

    • @51ubetcha
      @51ubetcha Před 28 dny +3

      I applaud you for 50 years! I put in 37 years at the same dealership. It felt like a second home to me.

  • @wingman8447
    @wingman8447 Před 29 dny +5

    Very organized yard. Good lesson as usual

  • @kvn4
    @kvn4 Před 28 dny +2

    I love it that you always give us the updates .most YT mechanic don't. Thanks Eric

  • @edfil8863
    @edfil8863 Před 27 dny +1

    You should have sent him to the dealer to get some wire harness work for 6k. Always love your vids Eric. Bin watching you for many years and have learned so much. Thank you for all you do!!

  • @Securitydude83
    @Securitydude83 Před 28 dny +9

    Lucille is the baseball bat from "The Walking Dead". Lucille is thirsty means that it's time to smash some skulls, she's a vampire bat.

  • @robertcochran7103
    @robertcochran7103 Před 6 dny

    Thank you for posting this excellent video! I watched Part 1 as well. I hope your mechanic customer has also watched both these parts, and profited from them.

  • @ronaldbrosius7488
    @ronaldbrosius7488 Před měsícem +11

    I bought the lisle tool for connectors also, and have never used also😂. I really use my pocket snapon screw driver for all plugs, and alot of other stuff. I really use that pocket screw driver for ALOT😂!!

  • @missulu
    @missulu Před 28 dny +1

    He's lucky, sitting for two years in the rust belt usually does a lot more damage to a car! Thanks for sharing this with us!

  • @axispowerdiesel
    @axispowerdiesel Před 28 dny +3

    Who doesn't love a good trip to the you-pull-it yard

  • @kennethj816
    @kennethj816 Před měsícem +7

    Thank you for all of the years of learning. I have watched your videos all the way through my apprenticeship. I have no problem sending you three dollars per month.

  • @leonb2637
    @leonb2637 Před 28 dny +3

    That Impala looks pretty good for its age, I guess it has minimal salt rot so worth fixing. I hope the engine miss isn't expensive to fix by the mechanic/owner. Meanwhile a car keeps on going for few more good years. Having a good junkyard helps you. Too bad they have disappeared where I am in New Jersey due to property costs, pollution laws, declining demand.

  • @arthurmccarron4379
    @arthurmccarron4379 Před 29 dny +6

    Love. When. You. Plug. In. The. New part. Then. Every thing. Works. Amazing. ❤❤❤❤❤❤

  • @64lesabre455
    @64lesabre455 Před 29 dny +7

    Movie references this time, compared to all the song comments last time! Love it.

  • @FmlyRat
    @FmlyRat Před 28 dny +3

    Hi Eric. I'm enjoying your diagnosis and repair on the Impala. I'm 75 and used to work for a large "Auto Dismantling" in Northern California in the 70s. We were on about 125 acres. Our advertising slogans were "What Is Your Car But Used Parts", and "Used, But Not Abused". My Son is an A.S.E. Auto Mechanic (LOL...) in Southern California. After working in sales at the Auto Dismantler, I worked at a Chevy Dealership in many capacities, including Mechanic to General Manager. I'm retired now, from a largely known insurance company after 30 years. Please keep doing what you do and sharing with the world. Tell Mrs "O" thank you from one of her fans.

  • @iansanderson
    @iansanderson Před 28 dny +2

    You went above and beyond swapping plug wires! Totally fine to do what the customer asked and send it

  • @Fixit41
    @Fixit41 Před 28 dny +3

    Hi all,
    Up here in the the part of Canada, where I live, and yes we are in the rust AND road salt belt here. we have our own version of Wilbert's. It's called Kenny U-Pull, and it's organized exactly like Wilbert's. It's like a treasure trove in the various yards, if you need it, they will probably have it somewhere. My brother and I made a roadtrip of 185 miles each way just to get parts for a Volvo Convertible. it was pretty cool to do it. Eric, you have great Integrity. Extreme Respect.
    Cheers from Montreal Canada

  • @calholli
    @calholli Před 28 dny +3

    Wilberts should let a film crew come on his lot and do a 'junk yard wars" where they throw a car together and then have a crash derby. lol. New show every other week. He could make the big time

  • @wood1205714
    @wood1205714 Před 28 dny +2

    In baltimore you have to take a buddy to the "u pull it " yards . If you dont someone will use a tire iron and hit you on the back of head and steal your money and tools

  • @jdesaavedra0432
    @jdesaavedra0432 Před 29 dny +6

    Damn, I wish something would break so I could go to the U-Pull for parts. Sorry I bought Toyotas so I don't get as many junkyard outings as I once did.

  • @ExtraFungus
    @ExtraFungus Před 29 dny +5

    Changing the BCM on GM vehicles 100% can cause you to have to do a crank or cam relearn. It's a curvball for the driveway mechanic that requires a fancy scan tool assuming you didn't already have one to program the BCM. It can also cause a misfire before you do the relearn. If you're reading this before it goes out the door, do a relearn.

    • @slalomking
      @slalomking Před 27 dny

      Thanks Fungus, these newer cars are getting complicated

    • @ExtraFungus
      @ExtraFungus Před 27 dny

      @@slalomking you're not kidding. I electively replaced my BCM in my HHR to gain factory remote start. The hoops I jumped through were absolutely insane. In this video Eric uses GM software to program the BCM, what I did was I actually had to open the donor BCM to get to the eeprom chip, put a clip directly on it so I could read it, manually change the VIN number and the mileage in the hex file, then flash the eeprom chip. If I had used GM's service, it would have configured the BCM with the factory options which did not include factory remote start.
      And that's how I know replacing the BCM causes a misfire and throws a code for crank and/or cam relearn.
      Eric made a follow-up comment claiming he did it right, that arrogance annoys me a little. Given the situation the customer didn't care, but technically Eric did not complete the BCM replacement if he didn't do the re-learn. Hopefully the customer has a fancy enough scan tool to do the re-learn himself or he's going to be paying another mechanic. My autel ap200 can't do it, luckily I'm able to use a 3rd party adaptor and tech2win to do it and it was only a $100 investment.

  • @fasst5511
    @fasst5511 Před 28 dny +2

    I thought GM BCMs couldn't replace and program that once programmed one time that was it. Learned something with this video. The only other thing I would add is crank variation relearn is important for accurate misfire diagnostics. I've seen doing that make a false misfire reading go away. And Wilbert's should have some golf carts for you to use in their yard.

    • @Dcar-sp7qx
      @Dcar-sp7qx Před 28 dny

      i know for a fact the 2000-2005 were not interchangeable/reprogrammable. i had to replace a bcm in my old 01. it had to be programmed by the vin number.

  • @cndream1
    @cndream1 Před 29 dny +5

    Mrs O is so "suttle" in her communication. A nod, a shrug, a grunt 😂😅😹🙄🤔🤣😁

  • @tomoakhill8825
    @tomoakhill8825 Před 28 dny +3

    In Michigan there is a state law _prohibiting_ fixing any problem the customer did _not_ sign for at drop-off. Every car shop is licensed, and so are the mechanics. They are _required_ by law to get the customer's OK before proceeding. The shop can not charge a cent for any work, incidentals, or parts on the extra repair.

  • @randyirons1058
    @randyirons1058 Před 24 dny

    Going from a private fleet technician for so many years (16) to a dealer technician, the hardest thing for me to do was STOP fixing things. Just doing what the customer had asked for and having to get their permission to do any extra work was a difficult change. In the fleet, if you saw something wrong, you just fixed it, because it saved downtime, and unplanned downtime wasn't an option. Fix it while its down so it doesn't need to return. But working for billable hours is a big difference.

  • @brandonsimunac
    @brandonsimunac Před 29 dny +10

    Coming home from a motorcycle ride with friends to a fresh new SMA vijeo is the best kind of day. Thanks Eric

  • @ElectronicMechanic50
    @ElectronicMechanic50 Před 28 dny +1

    It's crazy how many different comm dongles and crap you need to work on all the makes

  • @papagator7007
    @papagator7007 Před 28 dny +2

    As for "calling it quits" ...it's not your car so you're gonna either working for free on stuff or start spending someone else's money that doesn't want to spend it, you do what you were hired to do and notify them of "hey we found xyz" and move on. I'm pretty sure there isn't one mechanic in my area that would make a trip to the junkyard to help fix a car faster and save the customer money, you are a good person and great mechanic Eric.

  • @scmobileman
    @scmobileman Před 28 dny +3

    Enjoy watching your videos. It's refreshing to see the honesty, care, diligence to look after your customers.
    I started to send you a tool reminder after the first video. I said, no to be sure he'll gather up what he needs since he knows what exact part and how many were supposedly available. I am wondering if you might go to Wilberts with what you have in hand to increase the drama factor.
    Almost time to relocate away from the land of rust and taxes. If you want the snowy weather, that's only 4 to 5 hours away. Or you can pick somewhere in between.
    We'll welcome you even though you have that Yankee in you. Believe me, you'd have pleanty of company with others that finally realized the Southern life is much more enjoyable.

  • @MiguelFlores-jp1ss
    @MiguelFlores-jp1ss Před 17 dny

    Wow those rims !!! (@2:11) are worth gold here in central valley Ca. !!!

  • @timcritz3194
    @timcritz3194 Před 28 dny

    " back when cars were easy " for me that was when they had an 8 track , hand crank windows and only one vacuum line under the hood.

  • @GunfighterWyo
    @GunfighterWyo Před 28 dny +2

    Great to see that you still believe in doing what is right. Some people like to try to take advantage of shops bring in vehicles that have multiple issues but telling the shop on one of the issues hoping to have everything fixed so the issue they brought it for can be fixed. When I was in LE i went to a shop on a call of fraud. The shop had fixed the problem given by the owner but none of the other issues. The owner's claim was that they should have fixed everything to get the vehicle running. After listening to both sides I told the owner you got what you paid for and the man wants you off his property. Owner did not like it and left.

  • @kmartin5054
    @kmartin5054 Před 28 dny +1

    Excellent diagnosis & great tips!

  • @gcrauwels941
    @gcrauwels941 Před 29 dny +1

    I had an '02 Impala. The BCM in that car was possessed until I replaced it and had it programmed. Woke up on a Sunday morning banging my head... (radio was blaring even though the car was off)

  • @lynncummins6903
    @lynncummins6903 Před 29 dny +2

    Your absolutely right !!!! Got to have an OK to go on !!!!

  • @clsumjr
    @clsumjr Před 28 dny

    WOW, well my 2006 CHEVY IMPALA is still running good. I have taken very good care of that car. Just had it repainted 2 years ago and MACCO did a fantastic job.

  • @billloomis3907
    @billloomis3907 Před 25 dny

    Your business ethics are to be commended. Need more like you. Wish I had Part 1 video about 10 years ago! Thanks

  • @markjoppa-id5kk
    @markjoppa-id5kk Před 26 dny

    Hey Eric,
    Love the Seinfeld reference.
    Haven’t heard from Cliff in awhile for all those Cheers fans! How about it! 😂😂
    Thank you!
    Mark

  • @rick343
    @rick343 Před 28 dny +1

    I will not stop watching, Eric is good at what he does and takes pride in his work two things you really want in a mechanic and very hard to find, however I'm relegated to being a second class subscriber, and have to wait for members who get to see the video first, I know nothing about how CZcams works, I'm just wondering if all the subscribers dropped this channel and only members were left, would there be any regret, any lost income, I don't know, maybe it's good to have a hiarky, for subscribers, I'll continue to be appreciative of my blessing to get to see part 2 at a later date, so that members can feel special.

  • @rrmech11
    @rrmech11 Před 28 dny +1

    Great job SMA

  • @walter.bellini
    @walter.bellini Před 26 dny

    >>>>
    Loved the video
    Again enjoyed your method of deduction and of course your testing process and mindset, plus having great tools doesn’t hurt either. !! Great Advise !! Only do what was agreed upon period, stop there and communicate with your customer to update them. If they want more work they will let you know. Your labor, your talent, your experience, your toolset, and your intellectual property must be paid for in full. This is your product and shouldn’t be given away for free, it is your business and not your charity. This applies to any and all work and business environments. Thank you Eric

  • @hasletjoe5984
    @hasletjoe5984 Před 27 dny

    Just got here form Part 1, never doubted you! Thanks for getting this one back up and running! Great video

  • @marv.mon.9845
    @marv.mon.9845 Před 28 dny +1

    Another fantastic video 👍

  • @MinnesotaisRust
    @MinnesotaisRust Před 27 dny

    We had an 07 Impala in the fleet that also did not have ABS. It was originally a rental car out of Hawaii.

  • @doncooper3910
    @doncooper3910 Před 27 dny

    Very interesting diagnosis process

  • @ChrisVargasrpht2000chris
    @ChrisVargasrpht2000chris Před 29 dny +4

    Good call on the BCM.

  • @scottyparker2534
    @scottyparker2534 Před 27 dny

    Good job Eric enjoyed the tour in the junkyard

  • @jasontexter1721
    @jasontexter1721 Před 28 dny +2

    I work on ice machines and stuff. And some MFG would change part numbers all the time. And they would still sell the old part number as well as the new. But if you open up the new box the part in the box has the old number still 😂😂😂😂😂

  • @rebel9763
    @rebel9763 Před 27 dny

    Hello Einstein, thanks for sharing. Helped me a lot.

  • @melvinjones3895
    @melvinjones3895 Před 28 dny

    Got it running and the windows go up and down and the horn works. good going.

  • @1320pass
    @1320pass Před 28 dny +1

    I love walks in the junkyard. 'If they could talk'..
    Totally understand the pragmatism, get the job in and out. Leave the light work to the shade tree parts changer. 🤔💯😆

  • @steveschaff8848
    @steveschaff8848 Před měsícem +3

    Great series of videos thanks Eric!

  • @murphymmc
    @murphymmc Před 29 dny +1

    Advice to customers..always have your mobile device of personal contact close to hand and functioning when your vehicle is in the shop.

  • @SpecialistOne
    @SpecialistOne Před 28 dny +3

    I don't usually get a chance to watch your videos, but love them when you have Mrs O on it. She is so delightful with that great calm smile of hers. Please have her help with the repairs, to get a bigger part in the videos.

    • @Text_EricObrochta_oN-Tele-gram
      @Text_EricObrochta_oN-Tele-gram Před 28 dny

      That’s awesome
      I like this.

    • @KStewart-th4sk
      @KStewart-th4sk Před 28 dny

      She is busy in the office answering phones. Doesn't make sense to have her on the floor. If he absolutely needs her behind the wheel he asks. Sounds like you have a crush since you only "happen" to see the ones she appears in.

  • @josephdangelo1503
    @josephdangelo1503 Před 27 dny

    I got to say the way Eric's mind works in diagnosing problems the trip to New York would it be worth it if you had a serious problem with your automobile. Eric at South main Auto you're the best!

    • @slalomking
      @slalomking Před 27 dny +1

      Nope, he’s done that before. Now he only does local work

    • @josephdangelo1503
      @josephdangelo1503 Před 27 dny

      @@slalomking yeah I can understand that he's been at it a long time. Dealing with the public is not such a nice thing all the time.

  • @scannerlanier471
    @scannerlanier471 Před 27 dny

    Yup, you do what you are paid to do. Wise words to live by. On computers I have done a little more that what I was paid to do, those things end up biting you in the rear quarters. For example can't print, you download a current driver from the internet. While downloading, you notice internet is running a little slow, check the cache, has several months worth of cache. There is a temptation to clear it, because that is what you'd do on your personal pc. Just fix the print driver, then ask customer if they want more work done or not.

  • @lvsqcsl
    @lvsqcsl Před 28 dny +1

    I was watching a video from 2015 of you and your son, Evan recently and I will be dipped in dog crap there was someone running a lawnmower in the background!

  • @mistersnapon
    @mistersnapon Před 28 dny

    I am amazed at how rusty the cars are at Wilberts!!!

  • @barryjones872
    @barryjones872 Před 28 dny

    Here in the UK ,we are not allowed inside anymore ,used to go and spend most of Saturday wandering around ,Very enjoyable 😊😊😊

  • @BlackroseGamer85
    @BlackroseGamer85 Před 27 dny

    Lucille is thirsty is a Walking Dead reference. Great video as always!!

  • @941oxford
    @941oxford Před 28 dny

    We need a mechanic like you in NC. Love your videos. Keep up the great work.

  • @freetolook3727
    @freetolook3727 Před 28 dny

    My dad was a Chevrolet guy. Our family sedan was an Impala or Caprice for years and years..
    My first recollection was a 1957 four door lilac colored Impala with a white roof!

  • @9856CB
    @9856CB Před 28 dny

    You’re an amazing mechanic, electrician and business owner. Plus you’re a lucky man married to Mrs. “O” Great videos👍

  • @tdsmith8502
    @tdsmith8502 Před 28 dny

    Can't believe how many Chevys are in that lot. Glad i just got rid of my 08 Impala nothong byt problems

  • @bborkzilla
    @bborkzilla Před 28 dny

    What a great junk yard. The u-pul-it nearest me is a mud pit with an angry staff who bristle at you if you dare ask them if a particular year car is in the yard.

  • @AC-gu7rg
    @AC-gu7rg Před 28 dny

    Your absolutely right , some people will B.M.C if you do more than was asked. ! Have a wounderful day !

  • @hikerJohn
    @hikerJohn Před 8 dny

    The customer was smart . . . he did not fire the parts cannon.

  • @j.t.johnston3048
    @j.t.johnston3048 Před 28 dny

    Great work, as usual.

  • @charleshoward4437
    @charleshoward4437 Před 28 dny

    Great work as always’ I love your channel

  • @orinmangar2333
    @orinmangar2333 Před 28 dny +3

    The customer is a mechanic for 40 years, and he couldn't figure out it was the BCM. I wouldn't hold my breath while he tries to figure out the misfire. Maybe that is where his competence ends.

    • @HotRod-wv4vm
      @HotRod-wv4vm Před 28 dny +1

      Exactly my thought. Personally I would have let Eric fix the car.

    • @louiscates6975
      @louiscates6975 Před 24 dny

      You can spend your whole career as a general sevice mechanic and never be an advanced diagnostician.

  • @sicily6740
    @sicily6740 Před 28 dny

    Excellent video, made better with a cameo by Mrs. O. You're right - you're in the business of fixing what the customer wants to have fixed. I went to a dermatologist for a skin cancer on my back, a procedure mostly covered by insurance. He surprised me by squirting liquid nitrogen on a brown spot (harmless) on my cheek, for which he charged me $100, not covered by insurance.