How AI is Deciding Who Gets Hired
Vložit
- čas přidán 2. 02. 2022
- The job hunt has changed as artificial intelligence scores resumes, runs interviews and decides who gets access to opportunity. Lawmakers and activists are now pushing back on the threat of computerized bias while others work to outsmart the machine.
#FutureOfWork #AI #BloombergQuicktake
--------
Like this video? Subscribe: czcams.com/users/Bloomberg?sub_...
Become a Quicktake Member for exclusive perks: czcams.com/users/bloombergjoin
Subscribe to Quicktake Explained: bit.ly/3iERrup
QuickTake Originals is Bloomberg's official premium video channel. We bring you insights and analysis from business, science, and technology experts who are shaping our future. We’re home to Hello World, Giant Leap, Storylines, and the series powering CityLab, Bloomberg Businessweek, Bloomberg Green, and much more.
Subscribe for business news, but not as you've known it: exclusive interviews, fascinating profiles, data-driven analysis, and the latest in tech innovation from around the world.
Visit our partner channel QuickTake News for breaking global news and insight in an instant. - Věda a technologie
What are the pros and cons of AI-based hiring in your industry?
As Muslim after 9-11 discrimination has been absolute standard. As a matter of fact we have seen races and languages those who are black and white especially those who speak English and the Spanish people included deliberately discriminate and put our names aside because Muslim names are easy to spot. I imagine how easy it would be for them in the AI world to continue the discrimination. Maybe the AI will be different and will eliminate this discrimination. So I love the fact that the AI is new and ultimately can be made to generate a report. Sorry I'm hopeful.
@@omararizona 👍🏻👍🏻
You can't get some rare gem of a person that is doing well accross multiple skill/talent as the bias will neglect it.
Does a woking mother of two with apt resume for the job get it ?
Most likely 'no' from what I have seen
if the people making the programs have any kinds of biases against groups of people, that bias will be replicated by the program
An unbiased AI may actually be worse than one with incomprehensible biases.
If AI becomes excellent at always picking the best employees. Then the bottom X percent of applicants (socioeconomic status, extraversion vs introversion, ambition, intelligence, education, health.) Will become unemployable.
What happens in a world where being in the bottom 50% of workers makes you unemployable?
What a rat race.
It’s horrible that AI will look at your work history, and if you have gaps, you’re automatically disqualified. It sucks that in America people are expected to work nonstop. Life is not about work. Life is about enjoying life, taking breaks to recharge.
You should put all that in your resume ..
I was expecting a few decades before the IRL version of the season 3 of Westworld
This seems kind of like a "applicants beware" announcement as to why you shouldn't work/apply at dystopian mega-corps, more than anything.
Except those dystopian megacorps are the best way to gain experience before you split off and go to a smaller company.
@@KRYMauL This. My friend and I both spent a year at a large company learning how to do our and other's jobs before marketing ourselves (successfully) to a smaller company for higher pay + benefits by using the experience we gained in that time as leverage.
@@KRYMauL For some people. It totally depends on your industry, and typically how saturated it is. Your advice has absolutely no applicability to my industry.
@@patrickpaterson8785 Sure your industry might not require it, but a lot of other industries do.
@@KRYMauL agreed
This is really informative, such an important topic because so many brilliant potential employees don't portray 'typical' success patterns that AI is programmed to look out for. But an experienced Recruiter or Hiring Manager would spot the potential.
AI can be just as biased as people, it’s not a black box as you may think.
However, it can be better if configured properly.
I highly doubt those experienced HR with their bisas
Reply to amriceleste: Yes, only a highly experienced human RECRUITER OR HIRING MANAGER can and will spot the potential for humans has this human factor called "The Human Flux Factor" which means the human potential factor elements is in a constant state of flux or fluctuating changes which are all "UNPREDICTABLE" it is what we humans call as the "WHAT IF FACTOR" or the "LET'S CHECK IT OUT FACTOR" or the "HMM THIS SEEMS INTERESTING" or the "RIGHT NOW THIS PERSON IS LIKE THIS BUT WHAT IF WE HIRE HIM OR HER, WILL IT CHANGE HIM OR HER FOR THE BETTER SO ALL WILL BENEFIT FACTOR?" or "WHAT IS THIS?" The list can go on and on and on and on and on............. So it is better to keep humans in the loop. A.I cannot competently hire people without bias FOR IT HAS NO SOUL! It has no "COMMON SENSE" to sense what-which data is correct or is not correct, and the person programming it cannot be TRUSTED to be 100% perfectly neutral. They key is to do what Japan did in the late 1970s and early 1980s. The Japanese has automated around people, computerized around people, robotized around people in order to remove this handicap of A.I of not having "COMMON SENSE" which is the HUMAN FACTOR. So if Japan is going to use A.I it will then has to have the humans in the loop by using A.I around labor-employees-manpower to use HUMAN COMMON SENSE to counteract this lack of HUMAN COMMON SENSE of A.I.
One thing I have learned is you have to just stay ahead of the game. I add descriptions from their own listing to get my resume up high.
Conclusion the use of AI will leave so many talents out of the game. It is not right to use it at this point when there is no way to rule them unlawful when they break the law.
@@deepdude4719 I fully agree that there needs to be more oversight. Because they can very easily use the software to discriminate against people without leaving any proof.
My great aunt who has a Ph.D in education from the 1950s to this day will rake me over for not mailing out enough resumes or checking the newspaper for job ads. Uh yeah, things have changed, Marge.
It's the same with those boomers born in the 1950s who'd berate you for not getting up on your bum and move throughout town looking for any *'walk in interview'* sign hanging
10:30-10:40 sums up this video perfectly. Using past and current employees who have been hired with human bias as a metric for future applicants is still excluding people.
Talent exists in all groups!
Exactly !!!
Nobody is disputing that talent exists in all groups - but untalented ones outnumber by far the talented ones; in all groups. When you have 100 applicants for 1 job, you will always be excluding 99 applicants. Imagine if you had to give each and every one of them a "satisfactory" reason for why they were not hired. It's just not practical.
@@nickthequickone hundred applicants for one job... Your hypothetical nowhere represents enough data points to find the pattern the original post referenced. Go back and try again😒
This has changed my view on hiring and work today
I was re-hired by Intel 4 years ago and I know a person looked at my Resume.....and then hired me.
One of my observations with these ATS programs that the company who use these for screening can’t add my education qualifications because i did my bachelors and masters not from USA, for example Google, Apple and Facebook. Some of the companies who do screen irrespective of the country are Microsoft, Amazon
Sometime you just have to cheat to get a fair run.
Dystopia is here.
Truly
And then he said, we’re “perfecting bias” 🤣 🤨
I spent the 2 years of covid applying to job after job after job and never getting a response. It's insane.
I literally this past week applied to 100 jobs. Only 3 responded back to me and i am qualified for all these jobs i applied for
Did you end up finding a job? Your comment spoke to me b/c that's how I feel.
Update for the comment scrollers
80‰ of jobs are never advertised. They're through connections, internal promotions, headhunters, etc. So, yeah, if the company is having to post online as a last resort then definitely make your resume ATMs-friendly. But don't believe that the only way to get hired is by applying online. This is false. Talk to hiring managers at companies you want to work at *before* they post a job online. You might just save them the headache of wading through hundreds of applications.
Sure, just call up the hiring manager. Most people just LOVE getting calls from random strangers and will totally take time out of their busy schedules to talk to them and clue them in to upcoming jobs. That is realistically exactly how that scenario would play out. /s
THIS IS TERRIBLE ADVICE!!!! many places will automatically exclude or ban you if you reach out to the hiring manager cold!! Anyone reading this please do not follow this person's advice!
@@vickypedias Yes this is advice from like 40-50 years ago.
@@pinkpearl1967 OP said it upfront - it's all about connections & networking. Most jobs, the posting is a legal formality - you're more likely to be hired b/c you go to the same gym as the boss, or met them on line at a conference.
I'd rather dig ditches than interview with a robot. -20yrs in IT
A.I. will tend to also discriminate against those over 50. Older people do not have the training to deal with this technological disadvantage.
Older people always had a technological disadvantage. When hospitals started adopting computers, staff who couldn't type were laid off.
Agreed. However, those over 50 have the best people skills and AI cannot measure that in the data, that takes human discernment
@@stephanie.willis9414 they do not have the best people skills
@@Moneybagzzz because those skills are learnt over a life time of mistakes and it helps if you don’t live in a VR world.
@@aulzhoefer okay boomer
Having AI help out on the process of applicants is a great idea and innovation but should never be the determining factor on employing our workers. Very interesting and informative indeed!
Bloomberg, I love how you made a video about automated interviews being so bad, yet you use it to hire staff in BCS! :)
Hypocrites
Hypocrites
Hypocrites
AI can't gauge someones laziness, motivation, value, real problem solving skills, creativity and so much more. This technology will breed poor companies..
Neither can my boss and I have a bachelors
I have a bachelors degree in healthcare management and got denied a position at Panera when applying online.... it’s ridiculous lol
This was quite informative, thank you.
You would think employers want nothing more than to hire people who cost the least and render the most productivity and profit.
Unless your name is Jared.
Rajeev works 10x more than Ron. Gets paid 10x less than Ron. Is more accustomed to staying and working on the weekends than Ron. But why is Rajeev paid less than Ron?
@@ez3902 PR Response: "Our salaries are very competitive within the industry."
@@ez3902 What? Indians are the richest race in the US for the last 15 years. Rajeev makes 110k on average and Ron makes 50k
Until AI develops *insight* (I don't know how to define it and that's exactly the point), it MUST be excluded from ALL humanistic endeavors.
I salute thee My fellow man of culture.
Such true words.
Thanks Bloomberg, I didn’t know this until now
This is important journalism. Thank you.
Yeeeeesss
6:55 idk, I've been in a job interview where there were 4 people in the room, none of them knew what position they were interviewing me for, and one was visibly Googling interview questions in the meeting. People in plenty of serious companies are a complete joke and just want to make their boss happy at the end of the day. What I learned quickly is that people like them want a culture fit, they want to hire someone they'd like to spend time with. Not much merit in that at all, given how many hoops we jump through now just to get in front of a random person.
I HAVE HAD THE SAME FREAKING BAD BUT TRUTHFUL EXPERIENCE! I AM IN SHOCK READING YOUR COMMENT AND SEEING IT AS A VALIDATION OF WHAT I HAVE HAD EXPERIENCED (this is what I mean with these capital letters).
You are soooo right. I cant get over my shock. For real!!!
A lot of job positions end up becoming a test of social connection related more to workplace politics than actual qualification for the role you're applying for.
@@anentiresleeveoforeos2087 exactly.
It's all about how you can fit into the group dynamic. An older person with years of experience might not be cool enough working in their young group
** Mike Drop **
Bloomberg is doing great Job
The entire proletariat says to employers "Treat me more human, respect and acknowledge my needs as an employee"
Employers: "Yeah we built some robots to illegally screen your resumes.... Poorly.... and we're having a hard time getting the math right, please dont try to abuse the filters and metrics."
rejected by a computer is the new low
Bloomberg I love you! Great job done here!
lol I'm named Jarid! Must be why i got that job as a Software Implantation Engineer
Terminator music at the end was on point
I’m in HR and do job interviews. I wait until the end of the month split all the job applications in half and throw half in the trash because I don’t want unlucky people working with us
Haha! That joke is 100 years old.
Sounds fair!
How are we saying we are getting hundreds and thousands of applications but then we are saying their are labor shortages? The issue is you want what you want and you don’t want to invest in employees development. Say the truth instead of lying in a round about way.
"Companies never self regulate". Does this include the political class as well?
Underrated comment right here.
People should hire people
Forget about sending resume. Just get a job through a contracting company. The contracting company is better at finding a job. Once you got a job after 2 years, you can ditch the contracting company when the employer wants to hire you directly.
This video gave me the final inspiration for a project
Care to share?
10:51 thank you! I’ve been saying for ages that we should never see the name, image, gender, voice, age etc of applicants in Tech . Person is assigned an application number, if all goes well for the final interview person comes to the company to validate id, goes to a booth and all is done through chat and drawing software. And yes, “team chemistry” and such must be removed, they are unnecessary unless you want to have nice time when slacking and the no1 bias.
So does anyone have any advice? I've been unemployed for months and literally put in hundreds of applications. I've only had three interviews (two AI ones with hirevue, only one with a person) and NO offers. What can I do to get ahead in this?
I mean literally stuffing keywords on the resume from what they are looking for gets past this issue very easily. But most people really don't actually reach out to every person possible at the company that they are targeting.
I'm just here to say that the cover image shows a Macbook with a disc drive. Such modern. Many techno.
This is depressing and only governments could do something about it
The fact AIs mess up ALOT should be a warning sign
America is terrifying. This, credit scores, college debt, medical debt why are people so happy with this.
Companies who automate more should be taxed more for the role out of Universal Basic Income for the unfortunately displaced jobless people
Possibly. Either way the Jeff Bezos of the world are trying to remove the need for human serfs. You see how they treat humans when they need them. Imagine how they will treat humans when they dont need them.
Govts will foot the bill.. where will find the money is the question. Big corps will only pay their share if they are made to.
Hire the people who knock at the door. If they actually have put in the effort to show up, this is the first baseline.
Tired showing up like that.
They shredded my resume
Having been in staffing for the last 20 years, if companies wish to implement AI systems to screen out candidates, I'm looking forward to developing a platform that eliminates incompetent HR staff. Why do we need 10 HR staff, when we can reduce that number to 2.
This sounds like my computer science lecturer making an extended video on his lecture on exclusion and bias in computing. During my own research for a report I found there are a lot of inherent biases that are within many industries that we seemingly don’t know about. Their success have been hinged on the ignorance of the public. Crazy stuff. God help us!
If we need to public's informed opinion on AI to help curtail it we are doomed. I honestly find the whole process dehumanizing when I get treated like a statistic.
The UN needs to step in and tell China to stay out of Taiwan's internal affairs ! The islanders don't want Chinese rule and that should be the end of it.
waiting for it
While the fear of bias is touted as the most significant concern, the real issue may be that humans will waste vast amounts of time because it is so cheap for computers to engage human activity. Just like robocalls where you waste 1 minute on a call that cost the initiator less than a penny, companies can now conduct virtual job interview to thousands of applicants for a single position at a very low cost. And to get that one position, one may have to go through 1,000 interviews.
Are we going to make any use of compassion and consideration in this world. Or we should just Discard them?
i'd love a world in which i'd get automated dream resumés
*imagine sending a few terabytes long CV for the AI to read and analyze xD*
so you're training an ai to rank and prioritize human beings for jobs but you're asking it to also not prioritize based on certain subjective, inherent, and invisible ghost feelings?
My aptitude scores are too high and am told I will bore/not like the job. Never guiding me where I will fit, just no. Job Service wants to set me up, always, with housekeeping/cleaning, of which I truly have no interest. I'm dead inside by now, 63 years old.
Dystopian nightmare.
Well this prompts one to start a company to hire themselves
social credit score plays heavily on weighting employability.
If we use AI for select candidate, will it knows how to decide who is fit with company culture?
I *LOOOOOOOOOOOOOOOOOVE* LATE STAGE CAPITALISM
I’m going to start using the cheat ways to rank my application higher
If something becomes ridiculous people will always find a way how to get walk away from it
7:13 of course
Ummm….just tailor your application to include keywords that match what they are looking for in the job qualifications and descriptions. Isn’t that we’ve always done?
I think the pros of using AI-based hiring help with ensuring that the hiring process is solely based on competency and not bias towards resumes. In fact, resumes should be eliminated because their value does not account for performance- which one can measure as a KPI or metric. In my industry, it is fundamental for an individual to have a strong acumen for quantitative skills. I believe AI can help with adding accuracy and precision in the selection process and ensure selected candidates are fully competent in their ability to reason, critically think, and perform tasks requiring strong quantitative skills. AI can also be applied to other areas of evaluation such as personality ( the big 5 trait), acumen in a particular field and skills using gamificaiton.
Yeah maybe I just won’t go back to work ever again
Oh Jules, concentré
I hate having to check boxes for my race/gender/sexuality before being judged on the content of my professional career experience via my resume on applications.
Start a business, hire yourself. We're all capable, no matter the circumstances!
Unrealistic.
Exactly !!! 💯💪🏽
r/antiwork
I am crying. Am I ok? I dont feel ok.
Create multiple accounts with slight variations of your name or certain companies with lots of applications that way you beat the numbers game
Yeah, and this won’t backfire in any way. 🙄
*”The Computer Will Judge Who Is Good & Who Is Bad.”*
So It Begins - Whoever Thought This Was A Good Idea, You Are Bad At Being Human.
The labor shortage is a myth, in fact, there is a hiring shortage.
interesting...
AI is indeed amazing but it will never replace human. Like, who's gonna offer you coffee with a comforting smile during a rough day?
Why don’t companies have to disclose that they are using AI? Maybe we should all use AI to sit in on our interviews, etc. F corporate america
I don't think thats ai.
It's just an algorithm, surely what makes the software ai is the algorithm learning and changing?
Not only just companies but also universities are using these AI-based technologies in filtering candidates for admissions. I think the US is a pioneer in the field but soon many other countries will follow. Sadly this practice will continue to thrive...
I work in the field of AI (although "insiders" don't use that word haha) and I find this video is a bit misleading.
It's not AI as a magical entity that selects who gets hired.
An AI algorithm is a very complex decision system that has been designed by managers and senior researchers and has been implemented by IT people in these companies.
Quantification and systematization of worker skills is not something that has anything to do with AI, but with fields like management.
Contemporary AI just comes to automate it (with it's biases), as we tend to think it can be used to automate answering complex yet "intuitively-straightforward" questions like "Is this a bird?".
Of course:
- biases that are inevitable as AI mostly comes from components that learn on specific data modalities and datasets and thus are only limited to understand the world in very narrow ways.
- some AI is not interpretable (mainly parts of deep learning based AI) partly because nobody spends the money/cares to interpret it...
- Also to be also clear this systems are not trained to have ambiguities.
- replacing HR people by AI agents creates an enormous network effect of distributing a centralized authority (the opposite of diversity/democracy). And not authority of AI itself, but of certain political decision choices embodied into an agent left autonomous.
Thus what is important to stress is that these are all human design decisions and this is a matter of politics!
PS:
Neither companies give responses all the time (unfortunately) and neither do they just give you feedback on what you did wrong (unfortunately).
Also this thing about the white font is a total scam. There is no OCR system that is trained to detect white fonts haha.
video glitching at the end accident? or itentional ?xD
I am 28 and looking for job inspite of a PG Degree & 3+ years of experience. Don't know if somethings wrong with me or the rigged system! Crazzy times, better do farming, grow your own food, eat it, live peacefully!! I don't even understand where Mr. Biden & FED Chair Jerome Paul is getting their numbers!! Shocking!
Since nineties resumes are to be filled with buzzwords since recruiters search for that .
"keep a segment open for those who are older, those who are incarcerated"
While this makes sense from a societal "equality" pov, this lends itself to the same thinking that encourages 50:50 gender ratios in occupations. Some people are inherently less likely to be successful at certain jobs and while equal opportunity should be given, it shouldn't be at the cost of someone who is more capable for the given job.
People are quitting as fast as they are being squeezed by the merciless employers.
Greedy Capitalist have created very toxic relationships with their employees.
"Its a merit based system" that still asks about your race, gender, and sexuality. Sure "Merit"
In HR! No AI
The whole thing of unemployment paying more than a lot of people were making certainly isn't helping matters.
Haha if you wanna see how a person will do in a work environment. Watch them play a round of an online MMO. See how they behave in a team with some stakes.
Its like COVID gave you a right hook and left jab.
AI gives the sucker-punch or TKO.
Its all wrong because the jobs that need filling aren't technical. But are blocked by AI standards.
You need a degree in resume writing now.
*bada bing bada boom, ai everythaaang naggaz xD*
Please hire me. I am an expert in data analyst.
What the Talent Acquisition Team will do after AI based Hiring?
They'll be laid off and get to experience a taste of their own medicine.
Companies like Microsoft and Amazon and other tech companies give out free online training on their technologies. Leverage those free tools and build up your skills and then the jobs will find you.
previously people accussed people as biased. now they remove human and let the AI do the hiring, they are biased? what do you want
Obviously, google and amazon are using this now.