What’s Normal Wear and Tear, and What Is Damage?

If you own or manage a property, you’ve likely had to consider what constitutes normal wear and tear and what should be noted as tenant-caused damage. This is a tricky judgement because if you decide the harm is the tenant’s fault, they’re responsible for it, and this may cause friction between you and the tenant. So today I’m sharing what is common wear and tear and what should be considered tenant damage. To learn the difference, watch this short video.
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