How to Transfer Data From OLD Samsung to NEW Samsung (Smart Switch)

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  • čas přidán 26. 06. 2024
  • Want to know how to transfer data from old Samsung to new Samsung phone using Smart Switch? This video will show you how to transfer data from Samsung to Samsung phone. You might want to know how to transfer data between Samsung phones if you want to transfer data to your new Samsung phone. Hopefully today’s video helps show you how to transfer data using Samsung Smart Switch!
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    If you have any questions, then let me know in the comments below. Remember to leave a like and feel free to subscribe if you found the video helpful. Thanks for watching!
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    Chapters for Samsung Smart Switch Transfer:
    00:00 Intro
    00:27 Sim Card Info
    00:50 Micro SD Card Info
    01:07 Extra Information
    01:45 Set up Phone (If New)
    02:20 Transfer Accounts & WiFi Data
    03:11 Transfer Apps & Data
    05:46 Continue Setup
    06:27 After Data Transfer (Fix Problems)
    07:35 Conclusion & Outro
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Komentáře • 155

  • @RiverJayy
    @RiverJayy Před 3 měsíci +11

    Finally some who explains things slowly, clearly and keeps it simple in a way I understand! So many others I've seen who babble and use big tech words that leave me confused. Thank you! Added bonus, your voice is super relaxing and calm. Thanks for your help, have a blessed day dude

  • @veereshwarsharma1254
    @veereshwarsharma1254 Před 4 měsíci +5

    Clear and easy to follow instructions. Good job

  • @alexantoniades5965
    @alexantoniades5965 Před 3 měsíci +1

    Thank you. Very clear and logical instructions. Much appreciated!

    • @TropicalTech
      @TropicalTech  Před 3 měsíci +1

      You’re welcome, glad you found it helpful!

  • @killrdragn
    @killrdragn Před 8 měsíci +7

    Great video and easy to follow , thank you 🙏

    • @TropicalTech
      @TropicalTech  Před 8 měsíci

      Thank you! Glad you found it helpful!

  • @serdarsualp
    @serdarsualp Před 2 měsíci +1

    Thank you very much for your detailed and easy to understand explanation.
    It was so clear that it left no question in my mind.
    God bless you.

  • @Jennifer-qn5kl
    @Jennifer-qn5kl Před 8 měsíci +11

    Your voice is perfect and amazingly soothing.

  • @StellaHoldaway
    @StellaHoldaway Před 2 měsíci

    Very easy and helpful instructions,thankyou was up and running very quickly

  • @EnyawYorlig
    @EnyawYorlig Před 3 měsíci

    Thank you.

  • @stuloveday8032
    @stuloveday8032 Před 3 měsíci

    Very thorough and comprehensive - thanks for advising about how to set up new phone also, as many other Smart Switch videos don't pre-advise you on this.

    • @TropicalTech
      @TropicalTech  Před 3 měsíci

      Glad you found this helpful, thanks for watching!

  • @chuysaucedo7119
    @chuysaucedo7119 Před 7 měsíci +1

    Very helpful. Thank you

  • @bebibebi1159
    @bebibebi1159 Před 9 měsíci

    Yeah

  • @adamsanaf
    @adamsanaf Před 8 měsíci

    Can we lock the screen during the transfer or does it need to be on?

  • @shahidakhanam2350
    @shahidakhanam2350 Před 7 měsíci +1

    Thank you i enjoyed your talk very much one question how to unlock pin code from new phone

    • @TropicalTech
      @TropicalTech  Před 7 měsíci

      Did you set up the pin code when you started the phone?

  • @afq4u21
    @afq4u21 Před 5 měsíci +3

    Very well presented, thank you so much mate!

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +2

      You’re welcome, glad this helped!

  • @vaduzcrew
    @vaduzcrew Před 8 měsíci +5

    Can it also transfer contacts and Samsung Notes files from your old phone? And what about whatsapp messages?

  • @SFBenjaminK
    @SFBenjaminK Před 5 měsíci

    I have to do this soon ,when I get my S24 Ultra from my Note 20 Ultra

  • @ElaineGarcia-uo8qj
    @ElaineGarcia-uo8qj Před 29 dny

    My new phone wanted to get data from my old phone, trouble is i hadnt had a phone in over a year. Also it was w flip phone. So the software was running in circles for awhile
    Glad it got off that loop

  • @Joe-eg7ml
    @Joe-eg7ml Před 4 měsíci

    Does it transfer all your bookmarks on samsung internet app?

  • @rcary
    @rcary Před 6 měsíci +12

    Why does it keep asking for WiFi to transfer? It won't connect with my old phone hotspot , and I thought this used WiFi direct anyways? Connects, does a quick transfer before asking to transfer all data, etc....but when I select everything, it then asks for a WiFi connection? I have no WiFi network, just hotspot which is on my phone I want to transfer from.

  • @Todd_S
    @Todd_S Před 5 měsíci

    Does this transfer MMS messages (photos) by default? It didn't transfer my photos in Messages from my Galaxy S21 to new S24+.

  • @ROULETTE-REALITY
    @ROULETTE-REALITY Před 2 měsíci +1

    Could anyone advise how to do this if I am unable to see the screen on my old phone as it is badly damaged. TY and great video.

    • @TropicalTech
      @TropicalTech  Před 2 měsíci +1

      If the touchscreen works you could connect the device to a TV or monitor to see it, if not it might be best to manually transfer the data via a PC instead

  • @bigglestheflyboy
    @bigglestheflyboy Před 6 měsíci +7

    Well, as usual when it comes to dealing with mobile phones, it's never as easy as it looks in the CZcams tutorials.
    I've just had a hell of a lot of problems transferring from an old Samsung S8, over to the new S23. Everything starts well.... and then the old (pain in the ass) password requirements starts coming up. Of course, my wife has no idea about ANY passwords, so the whole thing comes to a grinding halt.
    After this, I played it by ear and managed to download data, but I don't know whether it is ALL the data.

    • @TropicalTech
      @TropicalTech  Před 6 měsíci +4

      Which password screen were you stuck on?

    • @bjmcmahon722
      @bjmcmahon722 Před 4 měsíci +1

      Passwords 💯 % suck with the sheer amount required these days...I write all mine down separately as well as the Samsung Pass. Hope it all worked out

  • @bryantcofty2709
    @bryantcofty2709 Před 2 měsíci

    I have a New SIM card and two lines so what do I do?

  • @AdamSlobodian
    @AdamSlobodian Před 5 měsíci

    Would you recommend using smart switch over using Samsung cloud backup and restore? I'm moving from an S23 to an S24 Ultra

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +2

      I haven't used Samsung Cloud so I can't be certain but from the times I've used Smart Switch it's worked well and is fully integrated into the phone setup.

  • @gianlucaierpi2258
    @gianlucaierpi2258 Před 5 měsíci +2

    Hi, just a clarification. I need to switch data from my old S10 to the new S24 using Smart Switch. I mounted a memory card on the old S10. How can I transfer the data stored on the memory card to the new S24 considering that there is no memory card slot on the S24? Does Smart Switch include this possibility?You mentioned this possibility at the beginning of the video, but I didn't understand if the data on the SD card will be copied to the internal memory of the new device or not. Thanks and sorry if I ask you something you've already talked about.

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +3

      It should be able to if that option appears as a category. However as nothing is deleted, you can always transfer this data at any time by copying the files to a PC and then to the new phone.

  • @MichaelWilliams-mo1vv
    @MichaelWilliams-mo1vv Před 9 měsíci +3

    How long would it take to do the transfer? I'm assuming it varies from user to user depending on what they have on their phone but for most people is it a matter of minutes or hours?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci +2

      Yes it depends on the amount of data required and the WiFi speed (if you choose wireless transfer). If you transfer with the cable it would probably take 10-15 minutes max. If you use WiFi it could be a bit longer, but if you are setting up the new phone you can continue with some of the setup.

    • @MichaelWilliams-mo1vv
      @MichaelWilliams-mo1vv Před 9 měsíci

      @@TropicalTech thanks that's very helpful. I've got a note 9 that I've had for 5 years, I've ordered a galaxy A54 5g so this video is useful. I'm sure in your video you indicated what model the old phone was that you were transferring to the A34 but I've scrolled back and forth and can't find that bit. What is the old phone in the video?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      @@MichaelWilliams-mo1vv Old phone is Galaxy S9, new one is A34

    • @MichaelWilliams-mo1vv
      @MichaelWilliams-mo1vv Před 9 měsíci

      @@TropicalTech 👍

  • @ncljoy
    @ncljoy Před 9 měsíci +1

    Does this transfer over the Samsung account along with it or do I have to sign into one
    I am linked to the wrong account and wondering if I can swap during a smart switch session
    If I do get to log into a different account will it still transfer everything exactly the same except the account?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci +1

      If you’re setting up a new device, you can log into a Samsung account as part of the setup process

    • @ncljoy
      @ncljoy Před 9 měsíci

      ty!!@@TropicalTech

  • @James-bb7ix
    @James-bb7ix Před 2 měsíci +1

    Thanks man. But does this work for passwords in previous apps? Where you don't have to put your emails and passwords for previous apps on your new phone

    • @TropicalTech
      @TropicalTech  Před 2 měsíci

      It may for some but it’s best to assume that they won’t be transferred as this is more likely. Some apps may also require extra authentication as they will detect a new device being used (confirm via email/text etc)

  • @emilybaxterthecartoonywitc1805

    I have a Samsung A50, and just bought the A54. Both are straight talk. Can I just put the sim card from my A50 into the A54? That way I keep my current phone number and billing?

  • @zurainkhokhar6904
    @zurainkhokhar6904 Před 5 měsíci +1

    Thank you so much for this video. I have a question; I use Samsung S9+ with 128GB internal memory and a sd card storage 32GB, and would like to transfer data to my new Samsung A34 with 128GB internal memory and a sd card storage 128GB. Now, while transferring the data from my old phone to new phone, would the sd card storage 32GB data be transferred to the internal memory of my new phone or the sd card storage 128GB?
    I am really confused here, help would be appreciated.

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +2

      I wouldn’t worry about it as you can always transfer that data after using smart switch, but you can transfer data from the SD card, it’s explained here by Samsung: www.samsung.com/us/support/answer/ANS00087143/
      However, with it being a new SD card I’m not 100% certain on where it would move the data to for the transfer. I’d personally say it would be easier to transfer the data from SD card to SD card manually using a PC or laptop if you can.

    • @zurainkhokhar6904
      @zurainkhokhar6904 Před 5 měsíci +1

      @@TropicalTech That was quick! I have already created a backup of my current 32GB sd card storage in my laptop. So, what I am going to do is remove the sd card storages from both devices, transfer the data from my old phone to new phone then insert my new 128GB sd card storage in my old phone, transfer the data from my laptop to it and finally insert it to my new phone. Would it be the correct process?

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +1

      Yeah that sounds fine

  • @masoumabdalla7726
    @masoumabdalla7726 Před 4 měsíci

    How do I return back the first software update or make it the same when you buy a phone??

  • @papine01
    @papine01 Před 2 měsíci

    How do you get smart switch on the new phone? Do you have to activate the phone first?If that is the case and you have multiple lines,how will that affect others on the network if not doing all at once??

    • @TropicalTech
      @TropicalTech  Před 2 měsíci +1

      When you turn on the new phone for the first time, you will have the Smart Switch option as part of the setup. You can connect to WiFi as well and either insert the SIM before or after powering on

  • @A-gj9pw
    @A-gj9pw Před 7 měsíci

    This is all new to me! I’m moving from very old phone+old sim to new phone+new sim provider. At what stage do I ask old provider about keeping old number please?

    • @TropicalTech
      @TropicalTech  Před 7 měsíci +2

      Here in the UK, you request a code from your current (old) provider, and then give this code to your new provider. I'm not sure if this process is the same in every country (it should be similar). You can request this code before you transfer if you wanted to, and then once the new provider has the code to port the number, this can take between a few hours and a few days, until which your new phone will be using the new number before your old one is moved.

    • @A-gj9pw
      @A-gj9pw Před 7 měsíci

      @@TropicalTech many thanks - much appreciated.

  • @phillipv7073
    @phillipv7073 Před 7 dny

    Would my notes from my old phone transfer to my new phone as well?

    • @TropicalTech
      @TropicalTech  Před 7 dny

      I’m not sure on notes unfortunately, they won’t be deleted on the old device so you could check after the transfer and then move them another way if they haven’t been transferred with Smart Switch

  • @nadiamartinez3534
    @nadiamartinez3534 Před 4 měsíci

    Does this transfer all the blocked numbers as well?

    • @TropicalTech
      @TropicalTech  Před 4 měsíci

      I don’t think so but I’m not 100% sure

  • @aashikashyap754
    @aashikashyap754 Před 9 měsíci

    does it also automatically logs in to apps? for ex- i have Prime Video subscription in my old phone but i have forgotten my password of the amazon acc, so will the prime video/amazon be logged in automatically without entering password in new phone?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      It might for some but not all

    • @ldw8280
      @ldw8280 Před 9 měsíci

      No! You have to remember all your sign in information, that all gets deleted

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      @@ldw8280 It doesn't get deleted, just not transferred. Passwords synced to your Google account/in a password manager app should be accessible though which is what I was meaning by some.

  • @cleoburrows
    @cleoburrows Před 21 dnem

    Does it also transfer notes from the old phone to the new Samsung?

    • @TropicalTech
      @TropicalTech  Před 21 dnem

      I'm not sure as I've never used Notes but they won't be deleted on the old phone so you could still transfer them manually if they don't automatically transfer across.

  • @lou_anneriddell20
    @lou_anneriddell20 Před 7 měsíci

    If i do this method after setting up my new phone . Would i be able to factory reset my old phone without affecting the smart switch done to the new phone ?

    • @TropicalTech
      @TropicalTech  Před 7 měsíci +1

      Once the new phone is set up, I’d first check that everything has been transferred correctly. If it had and you then factory reset the old device, nothing should change

    • @lou_anneriddell20
      @lou_anneriddell20 Před 7 měsíci

      ​@TropicalTech okay thank you so much

  • @Omar-cr8js
    @Omar-cr8js Před měsícem

    Does this transfer aamsung notes ?

    • @TropicalTech
      @TropicalTech  Před měsícem

      I’ve never used notes so unfortunately I’m not sure, but they won’t be deleted on the old device so if they don’t transfer you may be able to do it manually

  • @chrisedwards4878
    @chrisedwards4878 Před 2 měsíci

    Can you transfer apps and everything from a Motorola to a Galaxy using Smart switch

    • @TropicalTech
      @TropicalTech  Před 2 měsíci

      Yes you should be able to, you'll need to download the Smart Switch app from the Play Store first.

  • @ayushsaxena6290
    @ayushsaxena6290 Před 9 měsíci

    Can be used in 2 non Samsung phones?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      No, at least one (the new phone) has to be a Samsung Galaxy Device. This Google support page should have more info on your options: support.google.com/android/answer/6193424?hl=en-GB

  • @joellegoubin4693
    @joellegoubin4693 Před 6 měsíci

    hi, my old phone is not charging up,n I still transfer the data to my new phone ? thank you

    • @TropicalTech
      @TropicalTech  Před 5 měsíci

      I'd recommend manually transferring the data using a PC or laptop. Does the phone switch on or charge to a certain point or is it completely dead?

  • @bsheets5888
    @bsheets5888 Před 4 měsíci

    Does this copy over apps and desktop layout?

    • @TropicalTech
      @TropicalTech  Před 4 měsíci

      Yes it should do, your new device should look exactly the same as the old one (background, apps and layout). Apps may take a while to install afterwards though so they may not appear immediately.

  • @karlwhitbread3222
    @karlwhitbread3222 Před 8 měsíci

    I've used the smart switch but I can't do software updates without having to use a PC or mac is there away around this?

    • @TropicalTech
      @TropicalTech  Před 8 měsíci

      What is it asking for in terms of software updates? You should be able to set up and install any updates without using a PC or Mac

    • @karlwhitbread3222
      @karlwhitbread3222 Před 8 měsíci

      0:20 when getting the prompt to do software update I do the update and install it then a message comes up saying unable to upgrade due to smart switch and need to upgrade by connecting phone to PC or mac plus it gives some links

    • @TropicalTech
      @TropicalTech  Před 8 měsíci

      @karlwhitbread3222 Are you able to install any updates to the Smart Switch app or phone itself before launching the app or is this on the new device?

  • @arunmanglik1317
    @arunmanglik1317 Před 9 měsíci

    What exactly is "other files " and how to delete the unwanted files out ou thises.

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      These will just be files that can't be put in one of the other categories.

  • @kevintay6918
    @kevintay6918 Před 5 měsíci

    How long does it take to transfer the 270 GB old data (more than 80,000 files) including WhatsApp from the old Samsung Note 9 to the new Samsung S23 Ultra?

    • @TropicalTech
      @TropicalTech  Před 5 měsíci

      Not sure exactly but could be quite a while

  • @rebeccasloan6479
    @rebeccasloan6479 Před 7 měsíci

    My pictures in my text messages did not transfer. How do I fix that?

    • @frankintx699
      @frankintx699 Před 5 měsíci

      Save your pictures from your text messages on your old phone to your gallery on the old phone. Then you can transfer them to your new phone, but they will not be in WhatsApp messages, only in your gallery.

  • @kevanbrown8272
    @kevanbrown8272 Před 9 měsíci

    What about transfer when the screen on the old Galaxy is blotted out by a big black blob and I can't log in to my old device?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      If the screen doesn't work in that area it would be difficult. You could try transferring data manually via a PC with a cable

    • @kevanbrown8272
      @kevanbrown8272 Před 9 měsíci +1

      Got it through Smartfind Unlock. There is a small hint to unlock the screen of the old phone via the PC which allows you to log in to your Samsung account. After establishing a password, I was able to wirelessly transfer between the old and the new Galaxies.

    • @aquasphere12
      @aquasphere12 Před 7 měsíci

      ​@@kevanbrown8272thanks for this! Might come in handy one day 😅

  • @changyukiend9627
    @changyukiend9627 Před 8 měsíci

    Any android phone can

    • @TropicalTech
      @TropicalTech  Před 8 měsíci

      The new phone needs to be a Samsung Galaxy phone to use Smart Switch

  • @myself4084
    @myself4084 Před 3 měsíci

    If i transferred Google photos first then Samsung album by smart switch will Google photos get duplicated?

    • @TropicalTech
      @TropicalTech  Před 3 měsíci

      I'm not sure to be honest, are the photos stored locally or in the Google photos cloud?

    • @myself4084
      @myself4084 Před 3 měsíci

      @@TropicalTech Google photos cloud

    • @TropicalTech
      @TropicalTech  Před 3 měsíci

      I don't think they'll be transferred again then

    • @myself4084
      @myself4084 Před 3 měsíci

      @TropicalTech how do I fix screen colors in galaxy s23 I had galaxy s9 and colors a way better

    • @myself4084
      @myself4084 Před 3 měsíci

      Like when I take screenshot of person while watching video in galaxy s23 their face look more yellow but in s9 colors are more natural and all pictures a little bit yellow in galaxy s23

  • @demonlemon1284
    @demonlemon1284 Před 3 měsíci

    what do i do if my screen on my old phone doesnt work?

    • @TropicalTech
      @TropicalTech  Před 3 měsíci

      Does the touchscreen element work? If so you could connect it to a TV or monitor to view the screen.
      If not, you may be best transferring data to a PC via cable.

  • @AdversaryGaming
    @AdversaryGaming Před 5 měsíci

    of course I always get f'd over when doing things like this.. It says connecting to transfer your data and then it loses connection everytime. I have tried it wirelessly and with the cable and both do not work.

    • @TropicalTech
      @TropicalTech  Před 4 měsíci

      That's strange, is it needing to transfer a large amount of data? You could always try Smart Switch after setting up the device or try transferring fewer items.

  • @tressygaming
    @tressygaming Před měsícem

    Broo pls answer my question 😢😢. Thus the date of photo in old phone and new phone will be same or the photo we just transfer now from smartswitch in new phone[ like if we transfer data on 20 may 2023thus the photo date in new phone will be the date 20 may 2023 😢😢

    • @TropicalTech
      @TropicalTech  Před měsícem

      The photo should retain its old data (including date)

    • @tressygaming
      @tressygaming Před měsícem

      @@TropicalTech the date will only remain same if we transfer from smart switch or if we transfer from any transfer app like easy share the photo will remain the same date or it will have the date we transfer photo from old phone

    • @TropicalTech
      @TropicalTech  Před měsícem

      I’ve only used Smart Switch and that keeps the date. In regards to other transfer apps/methods I’m not certain but I would guess that it will still keep the date as this is part of the photo’s metadata.

    • @tressygaming
      @tressygaming Před měsícem

      @@TropicalTech thanks if I ever had doubt in future I will ask you

    • @tressygaming
      @tressygaming Před měsícem

      @@TropicalTech but if we share photo from like SHARE ME it will show the latest date in new phone but share me take long time because we need to select one by one or group by group

  • @brettclark3885
    @brettclark3885 Před 10 měsíci +3

    Its not clear what SIM is in which phone. So confusing.

    • @TropicalTech
      @TropicalTech  Před 10 měsíci +3

      There’s only one sim, and moved it before the transfer

    • @brettclark3885
      @brettclark3885 Před 10 měsíci

      @@TropicalTech So how is the old phone working? How are the apps appearing if the SIM is absent?

    • @TropicalTech
      @TropicalTech  Před 9 měsíci

      @@brettclark3885 I'm not sure what you mean, only cellular functions will not work when there is no sim in the phone. Most apps will be stored on the device itself and will be transferred. If you have apps and files on a micro SD card (separate card to the SIM), then you don't necessarily need to transfer these as you can just move the SD card at any time afterwards.

    • @WallyMoon_
      @WallyMoon_ Před 9 měsíci

      ​@@brettclark3885the sim card is just your phone number basically the apps stay on the phone you transfer them to the new phone with all the files with smart switch

    • @gazisshahin
      @gazisshahin Před 8 měsíci

      ​@@TropicalTechlikes ol l o 1:17h😮n

  • @Flandernify
    @Flandernify Před 5 měsíci

    My old phone is unacessible because screen is malfunctioning.... How to transfer the data then?

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +1

      You could either transfer data manually via a PC with the cable, or if the touch element of the touchscreen works (even if the display itself doesn't) you may be able to connect the phone to a TV to see the screen.

  • @paulinewallace1258
    @paulinewallace1258 Před 4 měsíci

    What will happen if the old phone cannot power off??

    • @TropicalTech
      @TropicalTech  Před 4 měsíci

      That shouldn't affect the transfer as long as its functional

  • @thom7667
    @thom7667 Před 7 měsíci +1

    Samsung says on their site to not switch the sim card until transfer is complete.

    • @TropicalTech
      @TropicalTech  Před 7 měsíci +2

      Shouldn’t make a difference, but personally it makes more sense to me to have it in first, that way your new device is configured immediately and ready to receive calls and texts which you may need to continue the setup (e.g verification codes)

  • @user-yg5nr7cs4h
    @user-yg5nr7cs4h Před 4 měsíci

    My account not transfering need help😢

    • @TropicalTech
      @TropicalTech  Před 4 měsíci

      Which part of the process did this happen at?

  • @MichaelFreeman-pu3qy
    @MichaelFreeman-pu3qy Před 9 měsíci

    Screen is broken on old phone

    • @TropicalTech
      @TropicalTech  Před 9 měsíci +1

      If the touchscreen works but the display doesn't, you could try connecting it to a TV with a USB C to HDMI cable. If both don't work, you'll probably need to manually transfer as much data as you can with the cable.

    • @sponge__
      @sponge__ Před 8 měsíci

      Does your phone have a pen? If so, that should work on the screen

  • @gilgarza2903
    @gilgarza2903 Před 7 měsíci +1

    yeah... nothing worked for me. ☹

    • @TropicalTech
      @TropicalTech  Před 7 měsíci

      Where did the problem occur?

    • @gilgarza2903
      @gilgarza2903 Před 7 měsíci

      the QR scaner is letting me take a pic. I'm using a public wifi if that's the cause.

    • @TropicalTech
      @TropicalTech  Před 7 měsíci

      @@gilgarza2903 It could be that yes, also make sure the code is bright enough and in focus.

  • @cathycheyne2456
    @cathycheyne2456 Před 10 měsíci

    I thought the new phone came with a new Sim card in it

    • @TropicalTech
      @TropicalTech  Před 10 měsíci +2

      Very unlikely, that would require the network/carrier to open the phone and insert it themselves. If you have bought a phone that comes with a plan, the SIM card will likely come in a small sleeve

  • @Richard-lm4qu
    @Richard-lm4qu Před 2 měsíci

    Wait, wait, what? 😮😢

  • @Rehzad3092
    @Rehzad3092 Před měsícem

    R

  • @davidwood3644
    @davidwood3644 Před 2 měsíci

    Not helpful at all. The old android is a different version and needs updated. And the cell is no longer active. How do you do the transfer now?

    • @TropicalTech
      @TropicalTech  Před 2 měsíci

      I don't see why you can't update the old device unless it's completely broken/not working? What device is it exactly?

    • @davidwood3644
      @davidwood3644 Před 2 měsíci

      @@TropicalTech Samsung Galaxy S20+ 5G, Model SM-G986U. Cell is not active and no WiFi. Cell is fully functional and charged.

    • @TropicalTech
      @TropicalTech  Před 2 měsíci

      @@davidwood3644 Are you not able to connect to WiFi?

    • @davidwood3644
      @davidwood3644 Před 2 měsíci

      @@TropicalTech There is no WiFi, when the system was installed the WiFi was NOT enabled. I am at work.

    • @TropicalTech
      @TropicalTech  Před 2 měsíci

      @@davidwood3644 If you have no access to WiFi and you require an update, then it's probably best to just manually transfer the data (photos and videos) via a cable and PC

  • @rowauthority
    @rowauthority Před 3 měsíci

    I ran into a little bump-in-the-road because I hadn't thought to turn off my VPN.

    • @TropicalTech
      @TropicalTech  Před 3 měsíci +1

      Did it work out in the end?

    • @rowauthority
      @rowauthority Před 3 měsíci

      @@TropicalTech It did. I just had to do it a second time. Thank you.

  • @user-kk5fj6em5j
    @user-kk5fj6em5j Před 7 měsíci

    hey I got to
    .it's notthis lady here so it's Regina good morning whatever this ain'tthis is not me that Brenda Sullivan that she stole myI'm tryingthey took my😊

  • @lawsonporter6810
    @lawsonporter6810 Před 5 měsíci

    Sorry...nothing worked for me in your vid...l done my own thing and got there!

    • @TropicalTech
      @TropicalTech  Před 5 měsíci +1

      That's strange, I don't see any reason it couldn't work, where did the problem occur?