Michael O'Leary - the antichrist of customer experience. Or is he?

Paul Simms, Chairman of eyeforpharma explaining why Michael O'Leary, CEO of Ryanair is the antichrist of customer experience.
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eyeforpharma’s mission is to make the pharmaceutical industry more open and valued. Our conferences are where leading minds gather to discuss and share strategies that drive value for patients and shine a light on pharma excellence. Look for talks on patient-centricity, multi-channel marketing, value-added services, real-world data and sales force effectiveness.
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