Fraud Update: Talking With CBCS about the CGC Scandal
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- čas přidán 11. 09. 2024
- After the scandal at CGC happened. I reached out to both CGC and CBCS for comment. CGC passed my message onto Matt Nelson who never responded, but CBCS did. I've been working with them for the past 3 weeks to get this interview together and have our schedules work. Here is that interview.
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CBCS has entertained the thought of taking pictures of books a few years ago? Man, these grading companies are way behind the technology curve. Both CGC and CBCS should have high resolution scans and copious grading notes on every single book being graded.
The data they would have to store is significant with the image and I’m sure they would pass the cost to us
I just got books back from cgc and they started doing high resolution scans when you scan the label
@@leveragecomics5067harddrive space is currently like $8-10/TB
They are multi million dollar companies. There is no excuse not to. If you're grading books that cost thousands, sometimes tens of thousands of dollars, this should be a no brainer. Charge more for the cases, I'm sure most customers would pay a little extra. I surely would to have peace of mind.@@leveragecomics5067
Yeah they have started that
This has not increased my faith in CBCS as an alternative and makes me more dubious of all these 'guarantors'. Integrity is your business and it seems like this is an afterthought if even a thought at all.
Weird responses at times from the CBCS people.
Essentially making excuses for why they won’t improve their security processes.
I give them an A- for their project of starting a business.
I give them a D for the section of responding to and seeking better security measures.
Having a U.V. resistant case should be a big selling point. Also a upgrade case for the more expensive books.
I'll have to look for it, but if I recall correctly @immaculatecomics did a video on UV protection and CBCS came out ahead of CGC. Neither should be in direct sunlight for long.
@@nixknacks-comicstbf cgc has always said their cases provide 0 uv protection
Sounds like you've put more thought into this problem than both of them.
I feel like I have for both cbcs and cgc. I’m a fixer. So when I hear a problem. My first thought is to fix it. Trust me my wife gets mad at me for that. “I don’t want you to fix the problem I want you to just listen” 😂
@@ComicBookInvestmentsLol, Men are from Mars, women are from Venus!
Great job Dave! I just hope CBCS doesn’t send the guy on the right out for any public relations work! He made a comment near the end that was terrible, something like “We don’t try to crack our cases so we wouldn’t know what that looks like..” WHAT!!?? You need to know what a tampered case looks like and your R&D department should be tampering and testing to improve security! SMH…
Great stuff bro! Thanks for doing this interview with the guys over at CBCS. 👍🏾😀
I'm stunned at the apparent lack of concern these guys seem to have about an avenue of scamming that is sure to be a bigger issue than it currently appears. The entire purpose of slabbing a book is to ensure it is what it purports to be. "Just be observant," coming from a "guarantee company" is infuriating. That's what I'm paying them to do! If the comic book guarantee companies don't try to keep up with technology and strive to stay one step ahead of the fraudsters, then of what use are they to collectors?! These guys' apparent apathy ("we're not trying to break into our own cases") and total lack of interest in improving their product is concerning.
Yes I think these companies should always strive to be tamper proof and really try to make sure their cases can be the best it can be
Im a big fan of CBCS new cases ! Their slabs are superior to CGC in construction and design. Ive bought hundreds of CGC grade comics over the years in the mail. I can tell you I say a prayer every time I open the packaging to a CGC slab hoping for no damage within the slab it self. Ive encountered numerous CGC slabs with "Shaken Syndrome" over the years. Receiving one of them is not fun. CBCS inner well does a superior job in holding the book in place preventing shaken syndrome. As far as security is concerned, I've noticed CBCS cases splinter when cracking them which would make it a hard task to try and counterfeit one. In time the quality of CBCS cases will put them on equal footing with CGC.
"I can't get in the mind of someone who wants to commit fraud".... That's what you are supposed to be doing lol. He claimed their case has a "lower melting point" and when you questioned him he said he didn't know anything specific. The good ole boy routine that "folks got their panties in a bunch lately, there will always be thieves" shows the dude does not get what is going on. Sheesh
My first thought too. "Working every day to make it better"... but "can't be in the mindst of how to open the case"
Those two don't match...
CBCS does have a superior case and the new design is great. But these guys represent the company. They dont seem like go-getters, theres no excitement or enthusiasm.
This would have been a perfect time for CBCS to release custom labels and do more marketing and advertising.
Lack of motivation will never get you into first place.
That's what I was thinking as well. One guy looked like this interview interrupted his back yard to wood chopping plans. Should have dressed up a bit representing a company that has millions in annual revenue. High tech companies have hack-a-thons where they invite hackers to try and find weaknesses in their product and offer rewards if a hacker finds any exploits. Dave's idea was sound. But the response was "well we don't want to invite..." WHAT!!?? That's exactly why you have those types events. You don't know what you don't know until you offer a reward for somebody to find a weakness that you can then address when it is identified.
Dave, very good questions and following up, but given this latest interview with CBCS and CGC , these guys doesn’t show the conviction on making a superior product and fails to step up to OWN the process and simply lacks visionary and leadership needed to take it to the next level. The things that sticks out was “we been thinking about this”. Not one statement bout we have exciting new features coming out this year. The market result proves my point. Thank you for taking the time and giving CBCS the opportunity to prove their worth.
Yes I was hoping for more. But that wasn’t the case. I really wanted them to say something like that. As in they have taken some extra measures
Good line of questions but they basically said that they're not going to change anything or think they need to balanced against the cost it would entail. To change a case even a little would involve a new die/mould and those are extremely expensive to design and make and they probably have to order a half million cases at a time or something crazy like that to get the cost/case down so they're probably sitting on a huge inventory of them. They skirted around questions and solutions knowing the time, effort, and expenses involved which none of us would know but them. But, I know any little addition to a system repeated tens of thousands of times isn't a small endeavor. The one solution that came up would be to just do something extra for those books worth over a certain amount where a tampering effort would pay off for anyone thinking about doing it. Maybe instead of a different case, just do that inner sleeve serial number on those books. They wouldn't have to change the case but just add that extra step to books that might be worth $1000+ maybe and just charge another $5 for those? That was a great idea to add something to their site with a description of potential hacks to the cases but their excuse not to was pretty weak. One reason was that there's always new hacks but that website description could be updated in a half hour. Their reason not to was coming from a standpoint that once they put something up, there was no way to change/update it.
Steve Ricketts pressed my Batman 227 last year and did an amazing job on it. Great to see some CBCS love on this channel. My past experiences with them have always been fantastic.
These guys should not be doing any kind of PR. I've never used CBCS (nothing against them, just personal preference) and listening to these two has done nothing to change my mind.
Now I know why CBCS was never and will never be as successful as CGC. Sad.
If CBCS wants to put CGC down permanently, they should offer a “free regrading” promotion for all CGC books. Convert the market to CBCS
That would be really good idea
@@ComicBookInvestments but they would need to hire a lot more people to do that, right? This touches on the comment that a lot of people make, that CBCS couldn't handle CGC's volume if they were to receive it. Not sure if this is true but it feels like it might be, otherwise they would pounce on that regrading promotion.
Beckett can’t handle the small load they have now. Can you imagine an influx? You want to wait 2 years to get a downgraded book worth a fraction of what it used to be?
Good video Dave, but it astounds me to see how CBCS is not doing anything marketing-wise to take advantage of CGC's recent slips ups. Letting an easy opportunity to get market share slip away. Do you think they simply can't handle added capacity if they do?
They’re are with their social media and recent email about their slabs being better than cgcs tempering.
Well they did do this interview. That’s a step forward
It’s a step in the right direction, I agree. They are just missing the right faces to sell them to us. If I was a VP at this company, I’d be gobbling up market share right now.
Lol cbcs does what cgc don't.....SEGA!!!
💯
I love CBCS slabs (in all of their many manifestations over the years...)
Great video!!!
Dave, thanks for getting these guys on your show. I will be sending any comics to be graded to CBCS rather than CGC.
Are they still pushing an eta of say a month for turnaround, but secretly it is a year and a half, and then never answer phones or reply to emails? Thats what threw me off them.
Very helpful to get a direct response from CBCS on this fiasco.
Thank you for asking questions we Actually want answers to.
Yes. These were the questions that should have been asked to Matt.
I agree!!
Why don't they put a seamless vacuum-sealed plastic blister around each case? That's how many retail toys are sold, and the only way to open them is to break the vacuum-formed 'blister' pack.
2 things: 1, showing things to look for to see if it was tempered with will show them how to hide it better. 2, doing extra things to protect from tampering will raise the price of grading. We gotta be open to that.
Dave, good job interviewing but man these guys are brutal. Talk about lack of enthusiasm about your product or garnering new business.
Good video. I appreciate them for taking the time to share info.
No problem 👍
All the grading companies better realize that we demand transparency and get to work showing us how they do their job. Trust has been lost and it is up to them to get it back! Stop being defensive and do your job!
It’s old school way of doing business.
They’re all owned by big corporations now so all that matters is profits. Ever. Like all corporations they’ll never tell you all the truth about anything.
A couple other things that annoyed me about their responses. They said they don’t want to try to get into the mindset of a criminal when testing the cases. That is exactly what they need to do. They said they tested their new case against a heat gun when designing it. Why didn’t they test the old one, or did they test it and KNOW it could be opened? When asked if they watched Immaculate Comics’ video, they said “I watched some of it”. Really? It was pretty darn short, and this is your job. Ok, rant over.
Yes I agree with what you are saying
I guess I assumed CBCS would be a big enough company that they'd have someone to handle PR interviews like this. These guys were not it, but I appreciate them coming on and taking the time to do it.
The fact that he was worried about having someone try to crack into the case for a bounty shows a fundamental lack of understanding on how security works. That's exactly what companies do. Businesses literally exist for hire solely to show exploits within other businesses.
I trust these guys because they sound like me when I'm public speaking! 😂
The only reason I usually use cgc is the $$$ difference with reselling and thats becoming not a good enough reason fast!
Hey Dave, Immaculate comics also did a video putting the heat gun to the cbcs slab, the cbcs slab melts at lower heat , it turns to goo making it very tamper Evident. You can't glue it back together, you should check out the video, it was a couple of videos after the cgc video.
Ya I saw that video and asked them about it on this interview
Yes ! Cbcs is way better and cases are superior
These two cbcs goofs don't impress me. If you cannot put yourself into the mind of someone inclined to beat the system, you will be at a huge disadvantage.
Great video Dave! Brilliant questions that we want to know the answers to! Ive collected thousands of comics for over 38 years only purchasing raw books (quite a few from you as well). Ive worked at a bank here in Canada for over 17 years and seeing tbe anticounterfeit measures by the government on canadian bills, I've always felt slabbing companies have needed to use better tech to ensure cases arent tampered with. CBCS saying they have new labels with hidden markers is a good start. Even better was your suggestion of having a label or hologram or etching along the edge of the slab as a marker to show tampering. I believe also having a thin line of blue ink with a few particular ink breaks in it running along the inside edges of the slab that when opened up the ink will run (not on the comic as its contained in a clear bag inside) making it really difficult for the fraudster to reseal the slab with the same plastic case with the same blue ink with the ink breaks as the slab pic online. Having photos of each slab with the blue ink breaks, with the ID # and when slabbed and each time reholdered is imprtant for us buyers to varify no one has tampered with it. Im positive people will pay for the added security even i would start buying slabs with the increased slabbing costs of this new ink process
Good interview. So far the comments have been respectful, but it's early and this video isn't titled as a "negative" video so some of those ilk might not even click on it. Glad you were able to get an interview. These guys aren't very PR polished but I'm thinking they don't do this alot. I did get an email from CBCS today with them touting their superior case.
Thanks. Ya im sure this will get 3-4K views which will be in line with most of my videos. I just wanted to do a good job interviewing to get the tough questions out
I like CBCS and feel that this scandal will allow them to get more of the grading market. I also feel the CBCS books I have are accurately graded.
Take a drink of beer every time CBCS guy says “you know”.
---> *_OFF TOPIC:_*
*_I just found out there is now several X-Men no.1 by Jim Lee graded a CGC 9.9 on the census.....this has happened in the last year/6 months......not all 5 covers have been graded a 9.9._*
*_One guy got 2!!!! Magneto covers in a 9.9._*
*_This is fishy..._*
Take a shot every time somebody says "you know..." and you will be absolutely hammered by the 12 minute mark. #drinkinggame
I keep hearing, “when there’s money involved, people will find a way to cheat the system”. Why is this same logic not applied to the companies themselves? They’re both trying to do as little as possible to maximize profit.
When Dave said he is going to have to buy his own heat gun to test and see what the tampering might look like I started cracking up. It took them a second to realize that a ton of people are going to start doing exactly that.😂
Well if they won’t release pics or videos on what to look for. As a business owner who is basically putting my stamp of approval on what im selling. Then I kinda have to know. Everyone should know. I honestly probably won’t buy one though. But maybe if I give it some more thought I will.
More corporate double talk from a different corporation, wonderful!
Please offer the 'fort knox' case in the future fellas! My twin brother and I discussed this in the past for high value books, and we would pay quite a bit more for a tamper proof case...and also a vacuum sealed case to abate staple rust...and also a 100% UV rated case! Even if these cases were 'outer' cases with the current case inside the 'outer' case, I think it would be a great option for very high value books. I could even see people shipping and selling with these 'outer' cases on, and then some collectors cracking them out to display for a few years, then re-submitting to put back into a 'tamper proof' case, before sending in to auction again...money maker, in my opinion. Just my two cents.
Yes I think this needs to be a thing
GCG's guarantee to you and the comic book community:
"We could have sworn that Marvel Value Stamp was there when we graded it. Probably. Either way it's not our fault and you can't prove anything. On an unrelated note, here's a Marvel Value Stamp redeemable for $5 off your next submission."
Cgc didn’t care and got sloppy and prob had someone on the inside and let this re holder scandle go on and on. They didn’t think to say hey this dosnt look like a 9.8 that’s getting re holdered and yet still did it anyways. Like watching a crime take place and turn the other cheek.
All my PC books are going to CBCS. Hopefully, the price disparity between CGC and CBCS on the secondary market tightens because of reholdergate.
I'm you know saying you know words you know and you know my two you know favorite words you know are you know. You know? Can't believe these two geniuses are allowed to speak on behalf of CBCS. You know?
great interview love that they came onto your show....May look into grading with them as i lost trust in cgc
Cbcs looks better than cgc to me but still preferring raw to both now. I had nothing against cgc but I’ve really been out off with all this. Cbcs is more thorough but you can’t beat being able to check the book yourself both for grading and restoration. Kniw your hobby people.
CBCS is superior to CGC in every way that should be important to collectors. Best slabs, best grading, best pressing, VSP, etc. CBCS is the hobby friendly, collector friendly grader.
Great interview!
cbcs just needs all the cgc fanboys to realize cgc is selling crap
You left out value - which grader produces higher resale value?
Doesn’t matter what the quality is - from a collecting aspect, value is top 3 consideration for all and number 1 for most.
When you answer that, you’ll know why CGC is the current king.
I have both CGC and CBCS.
I like CBCS, but I prefer CGC.
cgc cases are just plastic, anyone with the skill can slip any book into any case. Enjoy your plastic comment cgc bros. Enjoy that ""value""
@@horvathsogranfume658 I’m not a CGC bro - but they have an objectively higher value.
Don’t be rude to people who point out objective reality.
Awesome Interview man! Thanks! I have always preferred CBCS regardless of resale value to any book.
They looked like they were almost asleep - not great for building any confidence with my books gents. It’s shocking these guys didn’t have good ideas to offer & seemed very noncommittal on every idea (granted the bounty idea was extreme) that was put forth.
You've got at least 4 negative comments about CBCS on here. I thought the interview was fine.
I appreciate you having these gentlemen on and they bring some good ideas to the table. However the hard reality is anyone wanting to pull off a criminal stunt like this would most likely tamper with a CGC case and no other, why? CGC still dominates the slab market by far.
Not as convincing as I was hoping for. But you asked all the right questions and I think both companies will now work hard to find solutions..hopefully!
16:12 that’s how cyber security and CIA was founded 😂
Sounds like cgc is way ahead of cbcs and I don't trust cgc anymore especially after their 9.9 pre-screen comments actually both companies really need to get their act together don't you think now that I see either company offering is protection of my comic the rest is up for debate
put the ID# on the inner weld that way you just can't slip the comic out and put another one in. The numbers have to match. And 4 sided seal on the outer case.
Yes. They think it will cost too much. But just charge more
Thanks for having these guys on.
The real problem that you need to overcome if your CBCS is to get the trust of the community, but you also have to remember that there’s millions of books that big dealers & the rest of the niche slab community have that are all CGC graded. You’re not going to take that away. Every book that’s worth anything is generally a CGC graded book anymore.
Ya there is like almost 100 ASM 300's and about 50 ASM 252's worth way more just because they are in a CGC case.
i can only speak for myself, but im not sending any more books to cgc
@@horvathsogranfume658i’m not either.
Truth
@@mikedamore4739have you looked at all past gen cbcs cases? They fall short when you look at them. Also it makes no sense to mess with a cbcs book because you’ll get not get 50% of CGC values.
Far better than the Matt Nelson interview.
Since cgc almost can't be trusted I was thinking about buying cbcs slabs now more often
I think that "Fort Knox" case upgrade would for sure be worth it
Me too
Great video. But yeesh - these guys don't get it. "Do your due diligence... but we won't describe what to look for, because we don't want' to put ourselves in the minds of the scammers". Laughable and lame deflection. BTW - when he asked you the question near the end, that wasn't conversation they were trying to engage you in... that was him trying to put you on the spot - nice that you didn't fall for it. That one statement shows the true nature of the people in this profession. They take no accountability and want to place responsibility for the integrity of their product onto their customers. They said "Be aware" - I think they need to be self-aware. "Do your due diligence? Really - I would like to know how. Basically, if the case has a crack of any kind, then walk away is the real answer since collectors and dealers can't tell a crack from being dropped vs. one that's been cracked, and the book switched. That leads me to conclude that it's nuts to buy high-dollar CBCS or CGC slabbed books until the next generation of slabs comes out.
Nice video. I do not like how the guys kept shooting down ideas to help build trust in their product due to possible expense. Your reputation and trust in your services/product should be priceless. Sometimes companies lose focus and put profit over services. I hope that they take your advice on the few things that were brought up that would begin to help bridge the lack of trust between collectors and third party grading companies. Again Great job on the interview. Could you possibly ask them if they have any accounts from the individual/individuals that are currently known to have been apart of this current CGC scam?
Ya I even told them I think they could charge more for more superior cases and people would be fine with that. They can still make money as they are a business.
Profits are all they care about - ever. Neither Beckett nor Blackstone give a goddamn about the collecting community or their products, their likes or dislikes, you name it, but when they’re talking about moving up the price for some lousy plastic cases, you know you can guarantee that.
@davidsamuelson2089 using third party grading is strictly about money and that's it. If people choose not to use third party grading they will switch their cases to what the community demands.
these guys missed the point on the bounty. The incentive already exists to subvert the case.😂
Why would a thief and fraudster choose to defraud with CBCS cases when CGC graded books get a premium on the secondary market?
Great interview. However, I think the huge problem with CBCS is that Rick from Immaculate Comics had no problem cracking their previous case just as easily as a CGC case. Rick was only unable to crack the new case, which must be well under 1% of CBCS graded books. Only the new case can be trusted (so far), and I hope people understand that.
I love CBCS!
That’s how you do an interview!!! Now get Matt Nelson and drill him.!
I like how you keep pressing them to show pictures to help us what to look for if you had concerns. How could putting the cet number on the sleeve be costly?? Which you pressed them more on that . That is clearly one way I think all companies should go
I reached out to Matt weeks ago. He never got back to me.
Nelson is a corp shill - he did one softball interview with west coast & 9.9 - gaslighted, outright lied and then threw out a 9.9 prescreen possibility. Nothing on new slabs, the under count of messed books nor poor QA/QC. Who needs that?
They joked about it, but I think the slab inside the slab is a great idea.
I really like the CBCS slabs almost never had issues with them. But not a fan of the new label.
Would have loved to hear how they treat books, that have been damaged during incapsulation.
Eg, I revisited a book i bought a while ago, and saw that the lower back cover was folded/torn by the inner well.
Did CBCS ever find those ~400 books they lost a year ago that Regie made a video about?
Good attempt at getting CBCS some lime light Dave. Unfortunately, they didn’t do their part that effectively. They were brutally honest without any real insight into what they will do. That’s the misstep here. Obviously these guys aren’t marketers, but no one wants an over zelaous buzz word spittin fool either. They do need someone to be their face and properly market their product. I’ll agree that their slab is better in hand it is the superior product, their new labels are nice too. But obviously they lose out on value. They should have ran a get the F away from CGC crossover sale, free would be a push, but like 50% off or something….anything to actually capitalize on the CGC mishap. They don’t really like to think outside of whatever box they created for themselves, that is clear.
Also, no pics is laughable considering they had years to figure out a way to scan every book. Even CGC does that now for their books and trading cards.
Ya I think they could have come in with some better info for sure.
@@ComicBookInvestments For sure they were not prepared, but it ok as it provided a true raw view on their end. On the flip side though, this could have easily been viewed as CBCS puff piece (due to your dad’s relationship to you and them) and clearly it was not.
@funkified judging by the laid back personality of these two CBCS people, I'd say they are not ready or able to deal with or take advantage of the current turmoil.
These guys seemed like nice guys but looked and talked like amateurs . Didn’t inspire much confidence . No way they’ll take on the cgc machine .
do people get licensed at a accredited program? just asking cuz i keep hearing "professional grader' no youre not if you arent licensed or registered with a state/federal agency
Yeah, i wonder about that too. I suspect they don't, but certainly should .
cgc might recover from this, but im done with that company
Yooooooooooo I feel u can do the heat gun with both cases!! But the UV and maybe a sticker inside the case for the book would be a harder way to tamper !! But there will always be a way to fool !! Bad guys are always working the scammmm😮😮
Nice guys but there’s zero financial incentive to send books to them when CGC graded comics consistently sell for much more on the secondary. The only purpose cbcs has is making sure CGC isn’t a monopoly. Otherwise they serve zero value to the comic market.
CGC is a monopoly - that’s why they gone give a damn.
If more ppl use it then I promise the prices will be closer
Every CBCS case that came out before these new cases was easy to crack, and the really old gen cases that they had would fall apart if you shook your wrist while holding them.
Here's what I think may be going on with both both CGC and CBCS. Each may have a year's supply of empty cases on hand. They will not switch to the "New and Improved Tide!" until these run out, because they're not willing to take the loss from dumpster-ing what might be $500K worth of slabs. So they're going to continue selling cases that they know can be easily tampered with until their inventory runs out. The only thing that would get them to change course will be if their customers stop slabbing comics and business dropped off.. THEN, they'd make a decision. It makes no sense to send CGC or CBCS an expensive book (say, $1000+) when you know you're going to get it back, in a slab that is going to be viewed as a negative, and harm your resale value, the moment the new slabs come out. Stop slabbing - Sit and wait - the slabs being sold are only good for $3 variants.
That very would could be the reason.
I swear if they say “ya know” one more time 😡… but in all seriousnessly, I love cbcs > cgc
I’m a big fan of both but if I have to put my honest opinion on this video I really wish they would of had a better representation and be a little more knowledgeable about everything they say they can’t get into a mind of a person that wants to commit fraud but you have to that’s the only way you know if it’s going to be fraud proof
Yes I agree.
If you are interviewing someone, why would you ask them if they have any questions 😂 they are there to answer your questions.
I think I was thinking more if they want me to say anything else. I covered all my bases but if they wanted to talk about anything else
I was hoping to hear how CBCS handles reholder and how they would prevent CGC reholder fraud but 90% of vid was about just general lip service. Also guy on the right keep saying “ you know”.. NO we don’t know, you tell us. 🙄
It would be cool if you did this with cgc too
The fact that a 9.8 from CGC is worth more than a 9.8 from CBCS is ridiculous. But i like CBCS and there cases if i was going to buy slabs id buy from them. That being said i think if slabs came in different colors or had cool impressions on them I'd be more inclined to buy them so i could create my own slabbed PC.
Hahaha, a Fort Knox case. Transparent Aluminum! No cracking or warping and zero newton rings. Once sealed...your stuck forever in a tamper proof coat of Aluminum oxide 😂.
heat guns from harbor freight work the best on comic slabs.
I would pay extra for high quality scans of the book from A to Z but i know it is time consuming and at a cost!!! I do not own many slabs personally BUT if i DO get my book slab in the future i would love a high rez digital scan of my book to enjoy digitally at least!!! Just an idea 🙂
Cbcs case is def a better quality
Honestly these guys seemed very bland when talking and answering questions. I mean when your the face of the company you need to be enthusiastic and a people person.
Both these guys seem bored or like a high school history teacher reading from a book. This is why you invest in your PR department so they can be the ones who do these kinds of interviews and able to answer questions.
Add in the lack of innovation they have really done to their company other than adding grader notes to their books for free over cgc who eventually started doing it later on for free.
Everything from more secure cases, high quality pics of their graded books, better labels(which took awhile to finally do), among other things.
If they invested more into PR, and the items mentioned above. They might actually be able to increase the value of their books as right now there stuff still sells for 20% less than cgc. But this would be the perfect time to squeeze ahead and show real progress for them and grab a bigger share of the market.
Appreciate you doing this video, but good god these two cbcs guests are terrible. Two dinosaurs who offered nothing new in terms of concrete steps they will take to help improve the security of the cases. They seem content with what they have, it’s not wonder they are a distant second to CGC in terms of market share!
CBCS has done a terrible job of marketing esp after the CGC debacle. Their customer service is terrible, their census took forever & their books sell for multiples less.
WHERE ARE THOSE TOUGH QUESTIONS? You allowed them to fluff themselves.
I disagree. I asked them straight forward how they are gonna change and what they will do. Bear in mind. They aren’t the ones that had fraud done with them. That was cgc
Yikes. Not super impressed with the two guests. Was considering switching to CBCS in light of the CGC scandals. But they didn’t instill much confidence. Company needs to hire a PR person who can actually communicate clearly. They just seemed to wing it during the interview.
Beckett is absolutely also gone to dog poop. Even in the grading card area, PSA is beating them by miles. I am shocked that they’re still in business with all this bad management, decrease in values, hideously long wait times, and general ineptitude.
And PSA isn't very good either I looked at 2 Ken Griffey Jr. rookie cards with a PSA 10 and 1 was way off center. I think PSA is another iffy grading company.
@@philipfletcher4867big dealers get the grade gifts all the time.
This feels a bit opportunistic this video, given Mark Wilson is a grader there
For all those that can't connect the dots, Dave's dad works at CBCS, so this should probably be disclosed over and over again.
tl;dw "we've thought about that (but it hasn't been implemented)"