SIM Swapping EXPLAINED (+ how YOU can easily avoid it)

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  • čas přidán 2. 06. 2024
  • Celebrities, politicians and businesses have all fallen prey to this simple but extremely damaging kind of fraud: SIM swapping. What is it? Is it still an issue and how can you easily avoid it? Check out Efani for more mobile privacy: efani.com/allthingssecured
    You can find the Princeton study referenced in the video here: www.issms2fasecure.com/
    Read more about SIM Swapping here: www.allthingssecured.com/tips...
    If you care about your personal security and privacy online, download my free security checklist here:
    ✅ Security Checklist: www.allthingssecured.com/secu...
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    For those who want additional privacy and security for their mobile phone plan, or even an insurance policy against potential SIM swapping fraud, check out this week's video sponsor:
    ▶ Efani: efani.com/allthingssecured
    🔹🔹🔹What You Should Watch Next🔹🔹🔹
    We've got a lot of great privacy- and security-related content here on the All Things Secured CZcams channel (although we admit we're a bit biased). If you're wanting to increase your online cybersecurity, here's what's next:
    ✅ How to Hide Your Personal Phone Number (and become anonymous!) • Use a VIRTUAL Phone Nu...
    ✅ 8 CRITICAL iPhone Security Changes You Need to Make NOW • 8 CRITICAL iPhone Secu...
    ✅ An ALWAYS-ON Mobile Phone CAMERA? (it's coming) • An ALWAYS-ON Mobile Ph...
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    *********************
    Video Timestamps
    *********************
    0:00 - Introduction
    1:19 - What is SIM Swapping?
    3:19 - Why Should You Care About SIM Swaps?
    4:09 - How to Avoid SIM Swapping?
    4:21 - Tip #1: Don't Use SMS text for 2FA
    5:21 - Tip #2: Call Your Mobile Phone Provider
    6:06 - Bonus Tip: Build Extra Mobile Security with Efani
    7:49 - Tip #3: Set a PIN for your SIM Card
    8:02 - Tip #4: Don't Give Real Answers
    *********************
    SIM swap scams are on the rise, so it's best you know about it before you become the next victim. In this video, Josh walks us through what SIM swapping is, how it works, and how you prevent it from happening to you.
    Read more about the SIM swapping attack here: www.allthingssecured.com/tips...
    #simswapping #simswapscams #cybersecurity
  • Věda a technologie

Komentáře • 489

  • @auntienonimous1688
    @auntienonimous1688 Před 4 měsíci +161

    This is totally the fault of the phone companies and they should be held liable for the loses due to their lack of security in these instances.

    • @repatch43
      @repatch43 Před 3 měsíci +10

      No. I don't care what they do, you will NEVER be safe from a SIM swap. As long as your security key is controlled by a 3rd party you are vulnerable. The fault is ANY company that forces use of SMS a a factor for MFA. It's insane that SMS is used for this.
      The only secure way of dealing with things is hardware keys, auth apps or passkeys. SMS should be thrown in the rubbish bin for any form of security. It was meant to send quick personal messages between people who know each other, that's what it should remain doin.

    • @joey8567
      @joey8567 Před 3 měsíci

      Or call your banker. Nevermind, most of my employees love no banking personalization.

    • @bambinaforever1402
      @bambinaforever1402 Před 2 měsíci

      How can u avoid getting scammed by sim swap? DO NOT MAKE BANK BUSINESS THROUGH PHONE APP!!!! I do my bank business on my lap top at home through bank internet page and bank codes. There is nothing that can not wait to get paid until u get home and nobody can access my bank account without my pin number and bank codes, even thou i receive an sms to confirm transactions.

    • @repatch43
      @repatch43 Před 2 měsíci

      @@bambinaforever1402 Sure. Now, how about most banks in my country that only offer SMS as a 2FA? There are no 'bank codes', it's SMS or nothing.
      And no, this has nothing to do with using a phone app, logging in on the web is exactly the same process.
      Yes, our banks are stupid bad for security.

    • @ericjohanson6423
      @ericjohanson6423 Před měsícem

      @@repatch43 Bank of America uses SMS text as 2FA, which is the ONLY 2FA that they support. A major bank... and that's their ONLY option....

  • @WaltDBrack
    @WaltDBrack Před rokem +568

    Here’s a stupid question…why don’t Carriers call the actual number before allowing a sim swap?

    • @tombucannon
      @tombucannon Před rokem +75

      Idea to simple for complex unchecked levels at corporate

    • @christinefilas9392
      @christinefilas9392 Před rokem +1

      @@tombucannon because, like every other company in this country, they don't care. All they want is that bill paid each month and screw your and you security conserns.

    • @noahmccool6206
      @noahmccool6206 Před rokem +52

      as someone who works in phone retail, this could never work because we so often have people who lost our broke their device and don’t have a secondary security number/family member to call to verify

    • @okaro6595
      @okaro6595 Před rokem +19

      So that the one who stole your phone can cancel the swap?

    • @verindersingh613
      @verindersingh613 Před rokem +39

      It is not a stupid question

  • @charleshines2142
    @charleshines2142 Před 6 měsíci +115

    What they need to do is force you to visit one of the stores with some sort of government issued photo ID (this would mean no credit cards can be used as ID). The whole idea is to do it in person rather than taking your word that the account is yours. Too many things are done over the phone or internet rather than in person. It is only for convenience. It is time to give up some of that convenience in exchange for security. Too many people want convenience but they don't realize what they get in exchange.

    • @le_th_
      @le_th_ Před 5 měsíci

      In my case, my exboyfriend did just that. He physically went into the store in another state claiming he wanted to port his number to his new phone, but it was my phone number. Fortunately, for me, we had the same carrier who pulled up the number he gave them, saw a female name on the account and called me and left a message on my voicemail. I, of course, called them back immediately and told them I had ended our relationship because I caught him steaming open all my mail while I was out of the country for 6 weeks going to school abroad in Paris. He offered to take care of my dog while I was out of the country (so he could go through all my mail and computers while I was away).
      Seriously.
      This was a man who treated me so well, was kind to my dog, and who never showed any signs of jealousy, rage, or violence toward me (or anyone). It just goes to show you that some people are extremely accomplished at being two-faced to the point of it being nearly undetectable.
      This was a highly intelligent man, who was moving to Cambridge, MA to attend MIT b-school, and it was there that he tried to port my number to his new phone AFTER I had caught him steaming open my mail and cut all contact with him and told him to never contact me via any form of communication again ever.
      He was such a seemingly nice, kind, generous man you would never suspect of anything like this, but that was just who he pretended to be when he was with me. He was living a kind of double persona around his friend group.
      His last words to me as I was escorting him out of my apartment building were, "I've never know anyone who is as honest as you are." I told him to remember that when someone else betrays him, how he treated the most honest person he had ever known in his lifetime." He hung his head and left quietly.
      Two months later, he tried to port my phone number and sim card to his phone on the other side of the US. Only the carrier calling my voicemail and leaving me a message saved him from being successful at it.

    • @rreed87139
      @rreed87139 Před 4 měsíci

      The don't require it to vote. Also they won't require it to transfer because people are lazy.

    • @fdllicks
      @fdllicks Před 4 měsíci +3

      The guy at the store is in on it. He is buddies with the thief and orchestrating everything.

    • @MrEqtube
      @MrEqtube Před 4 měsíci +1

      That is how it is done here. Finland. The country with the first operational GSM network.

    • @MrEqtube
      @MrEqtube Před 4 měsíci +4

      @@fdllicks Yes, and next the person, who issued the change, faces some interesting questions. Simple.

  • @demon2others
    @demon2others Před 4 měsíci +103

    Your phone service carrier should be held liable for poor employee training if sim swap happens to you.

    • @fdllicks
      @fdllicks Před 4 měsíci +8

      Usually, the guy at the store is in on it.

    • @Maria-fz1mu
      @Maria-fz1mu Před 3 měsíci +1

      Bottom line I have a cheap prepaid phone. I was already scammed.

    • @bambinaforever1402
      @bambinaforever1402 Před 2 měsíci

      @@Maria-fz1muu do not need to have a cheap phone to have a prepaid sim card. I have an expensive iphone with prepaid UNREGISTERED card

    • @DeeDank
      @DeeDank Před 23 dny

      How would it have the same number if your phone still work?

  • @xupac1379
    @xupac1379 Před 5 měsíci +106

    how about requiring customers come to a phone store and show their physical ID? if they can’t there is always video conference.

    • @fdllicks
      @fdllicks Před 4 měsíci +10

      I was called by a tmobile store in brooklyn ny bcz a 19 yr old walked in with a completely legit looking drivers license with my name on it. They were suspicious bcz he was 19 and i am 51. also, their buddy works at the store and is orchestrating everything.
      Their buddy at the store is in on it.

    • @RichRich1955
      @RichRich1955 Před 4 měsíci +1

      My carrier tracfone doesn't require a security word . Confusing

    • @uberpekes
      @uberpekes Před 3 měsíci +4

      Video is useless with the level fairly cheap AI can produce. It might work for a few month but soon AI will be able to produce on demand responses in real time. In person or bust imo.

  • @conchobar
    @conchobar Před 4 měsíci +75

    More proof that regardless of how vigilant you are with cyber security, the large corporations we commerce with are the weakest link.

    • @Fatman305
      @Fatman305 Před 4 měsíci +4

      You can still increase protection by removing sms 2fa from sensitive accounts, instead relying on 2fa authentication apps on a biometrically secured phone.

  • @AlessandroBottoni
    @AlessandroBottoni Před rokem +98

    In Italy, where I live and work, you have to present the phone company operator a police statement (theft, lost SIM, etc.) and an identity document (Passport, Identity Card, etc.) in order to get a new SIM. It has always been so. The European Union has recently released a series of rules to phone companies in order to fight SIM swapping and others types of scam. Transfering the phone number to a new operator is equally protected. For example, a phone call or a SMS is sent to the existing SIM in order to notify the user before moving the number to the new SIM.

    • @chal3t
      @chal3t Před 4 měsíci +1

      This!!!

    • @tonifonseca9178
      @tonifonseca9178 Před 4 měsíci +1

      As it should be!!!

    • @uberpekes
      @uberpekes Před 3 měsíci +2

      EU is always lightyears ahead of US/Can in these things.

    • @bambinaforever1402
      @bambinaforever1402 Před 2 měsíci +1

      That is a bummer. If your phone is stolen or got destroyed together with sim card how is that possible

    • @exit281
      @exit281 Před 2 měsíci

      ​@@bambinaforever1402no problem...ur id is stored at the company ..its easy to check if you are you ( passport, loss report from.police,puk code ) and all in person...

  • @VV-wm7op
    @VV-wm7op Před 4 měsíci +22

    The phone companies should be held accountable

    • @AllThingsSecured
      @AllThingsSecured  Před 4 měsíci +2

      I wish they were.

    • @sjzepher
      @sjzepher Před 3 měsíci

      Phone companies are not providing secure services to those paying the monthly talk and text bill and should be held accountable as they know from the get-go the consumer is NOT secure!!!!! The end users are not technically savvy and expected to figure this stuff out is ridiculous!!

  • @oldunclemick
    @oldunclemick Před 4 měsíci +16

    That suggestion about not giving truthful answers to security questions is a good one. I've been doing that for a while.

    • @billl1127
      @billl1127 Před 3 měsíci +13

      I have a hard enough time remembering the real answers let alone made up ones.

    • @MsBluebot
      @MsBluebot Před 3 měsíci +1

      That’s a good idea

    • @Amen.22
      @Amen.22 Před 3 měsíci +3

      Yes, because lots of information about you is available on public records. One common question is, in what city were you married. They can find the answer but if you give the wrong city as your answer, even if they know the right answer it will be wrong.

    • @uberpekes
      @uberpekes Před 3 měsíci +1

      Been doing that since the first time lol. I treat them as passwords and whatever the question is I just enter a 20 digit hard af password.

    • @rain1956
      @rain1956 Před 3 měsíci +1

      I started doing this after yahoo email was hacked, and I couldn't remember which security questions I'd answered (yahoo required them), and stupid yahoo gave no record of that.. At least there seems to be little use of security questions anymore.

  • @TechTVusa
    @TechTVusa Před 4 měsíci +37

    The phone companies should require people to come into the store with 3 pieces of ID to transfer a phone number to a new SIM card.

    • @Fatman305
      @Fatman305 Před 4 měsíci +2

      Doesn't help. Inside jobs that are hard to trace. One employee steals another's credentials etc. Can also easily infect some store location with malware.

    • @TechTVusa
      @TechTVusa Před 4 měsíci

      @@Fatman305 It would help because SIM scams are not always an inside job. Scammers want to avoid security cameras and avoid leaving evidence (DNA).

    • @dodgek5270
      @dodgek5270 Před 4 měsíci +2

      Then that's easy. You can sue the carrier directly if that happens.

    • @Fatman305
      @Fatman305 Před 4 měsíci

      @@dodgek5270 Happens all the time already, and a guy lost millions in crypto and *lost* a lawsuit against att for this exact scenario. Carriers aren't responsible for sophisticated criminal employees that strike without warning...

    • @uberpekes
      @uberpekes Před 3 měsíci

      100% Our phones aren't toys. It should be harder to swap sims than to get a passport ffs! Hell you should have to bring a witness, who has ID as well, that is pre listed on your phone account.

  • @mr.fission2238
    @mr.fission2238 Před 3 měsíci +9

    I called AT&T and said DO NOT allow SIM swapping on my account about 2y ago. They said they have no way of doing this! I said okay put your manger on the phone, told them this phone call is recorded and that I want you to personally note my account that SIM SWAPS are not allowed unless done in person. I doubt they gave me a real name OR that my account was noted so I tested it and NO NOTE was added. The fact that a multi billion dollar company can't add a policy saying anything SIM related must be done in person, including changing options from this point on, is beyond me. Reminds me of trying to buy a series X from Microsoft a few years back, THE tech giant of the world, does not have a simple captcha in place to prevent bots from exploiting on their website. We must be real naive not to be able to read between the lines...

    • @antoniohorta5656
      @antoniohorta5656 Před 29 dny

      You are not bright. Maybe rewatch video 10x to understand how it works

  • @TheOneAndOnlyOuuo
    @TheOneAndOnlyOuuo Před rokem +51

    Interesting. In most developed countries you need to provide physical ID at a physical location or authenticate with your online banking credentials to request a new SIM, which can only be sent to your registered address or picked up from a store with physical ID like a passport or ID card.

    • @EMERBRUH
      @EMERBRUH Před 6 měsíci +1

      That’s y scammers use an rdp server and link it to ur ip so it looks like the mobile call is coming from the residence u stay in

    • @kdizzy07
      @kdizzy07 Před 4 měsíci

      ​@@EMERBRUHare you brain dead? He said PHYSICAL. What's that got to do with an RDP server?

  • @raheel1620
    @raheel1620 Před 3 měsíci +7

    One more easy and important tip which you should have mentioned is to never use your primary SIM number as the 2FA number.
    Buy a 2nd SIM and use that for important accounts and only use for those accounts and never contact anyone with that SIM nor share that number with anyone.

    • @CzechShooter
      @CzechShooter Před 2 měsíci

      Ok so I presume that for Sim swapping you at least need to give them your number?

    • @mathematician1234
      @mathematician1234 Před 5 dny

      That is good advice. My wife's phone has space for two SIM cards. So, she could do that with just one physical phone.

  • @chuckstube2
    @chuckstube2 Před rokem +21

    Re: carrier account pin code or p/w....a good practice is to change it after calling carrier and giving it to them to verify your account. You never known if they've written down somewhere

  • @swervedriver5260
    @swervedriver5260 Před 4 měsíci +26

    As usually with corporations, spend millions advertising how wonderful they are but pennies on training.

    • @fdllicks
      @fdllicks Před 4 měsíci +1

      It is not "training". The guy working at the store is in on it.

    • @swervedriver5260
      @swervedriver5260 Před 4 měsíci +1

      @@fdllicks
      Not talking about the store, talking about customer service. The vid talked about them being the weakest link and insufficient training.

    • @BologneyT
      @BologneyT Před 3 měsíci

      But they're also low paid (and relatively numerous) and thus, low in quality. And quality costs money. We all want vast numbers of top quality people on the job until we realize how much that'll cost us. Large numbers of highly trained, high quality employees are not cheap, and you have to recruit and retain them, too. Millions in advertising is actually quite cheap, by comparison, and unlike customer service, ads generate revenue- which in turn could be used to improve customer service.

    • @fdllicks
      @fdllicks Před 3 měsíci +1

      @@BologneyT yep, when your paycheck doesnt cover the bills, and you start thinking. And your buddy comes to you and asks you to help him with a sim card swap for$100. You look at your tiny paycheck, and tmobile says "we arent paying you for lunch anymore", and "come in at 11 instead of 9", it is tempting.

  • @vincenttiene
    @vincenttiene Před 4 měsíci +6

    Don't save/remember User Name or Login ID on an app. Another thing that a scammer would have to guess.

  • @dudie5403
    @dudie5403 Před rokem +10

    So the weakest link here is the customerservice of your cellphone provider. I just decided to read into how my provider deals with it and it seems they have extra security layers build in which is good to know. They also seem to get training a lot to look out for the signs.

  • @roachtoasties
    @roachtoasties Před 4 měsíci +5

    So there is no way to easily avoid it, other than your recommendation to buy this expensive third party cellphone plan. As far as Efani, one of my main concerns is if they all of a sudden go out of business. Since they're the one your phone number is with, and not the underlying carrier, you might be screwed and lose your number. They'll be no way to port it out. :/

  • @MrWhipple42
    @MrWhipple42 Před rokem +5

    Thank you so much for these suggestions. Thanks to you, I was able to set up a SIM PIN, and I also enabled other security features my carrier offers to harden my account against misuse. Great tips! 👍

    • @AllThingsSecured
      @AllThingsSecured  Před rokem +1

      I’m glad it was useful!

    • @alejandragonzalezguel900
      @alejandragonzalezguel900 Před 11 měsíci +4

      How does SIM Pin prevent the swap?
      The explanation I read on forums is that it only prevents the physical SIM from being used on a different device

    • @Fatman305
      @Fatman305 Před 4 měsíci

      ​@@alejandragonzalezguel900False sense of security is a wonderful thing... In real life, the risk is from an insider at the cell carrier, or malware infected store computers... Neither of those is likely to happen to a bank. Hence: use a secret sim only with banks...and realize that whenever a human looks at your account, your secret # is less a secret - so do everything on mobile app, secured by biometrics and an extra security app that adds PIN to that, in case phone is stolen. That's what I do...

  • @jon9103
    @jon9103 Před 4 měsíci +1

    One problem is you can often change the default 2-factor mechanism but the fallback is still likely SMS. There needs to be some sort of backup to prove your identity in case your primary method gets lost or broken.

  • @Billy_Bad_Ass
    @Billy_Bad_Ass Před 4 měsíci +5

    Not really seeing the "how YOU can easily avoid it" part...

    • @Billy_Bad_Ass
      @Billy_Bad_Ass Před 4 měsíci +3

      You aren't very bright, are you, Feed_Bleed_Read ?

    • @rain1956
      @rain1956 Před 3 měsíci +1

      It seems you can't, because the phone company customer service can't be trusted. No more online banking for me. And I'll continue ignoring my email account's pleas for 2FA activation.

  • @johntheleeds
    @johntheleeds Před rokem

    Cheers Josh , great information.

  • @What2expectinthehospital

    Thank you for this video!

  • @MusicToTheEars141
    @MusicToTheEars141 Před rokem +4

    I was actually just looking for a great video explaining this. Thanks so much, Josh!

  • @Padoinky
    @Padoinky Před 4 měsíci +2

    Helpful info that isn’t widely discussed

  • @skeltane
    @skeltane Před 4 měsíci +17

    How do we know a product like "Efani" doesn't create a problem like this so they can sell their product. I'm always highly suspicious of such things. Remember a little movie way back in the 90's with Sandra Bullock called "The Net?"

    • @jonboz7585
      @jonboz7585 Před 4 měsíci +5

      Exactly. I feel the same about antivirus software.

    • @TiredEmpath
      @TiredEmpath Před měsícem

      Oooh, The Net is one of my favorite movies! Not one of my security question answers. lol

    • @antoniohorta5656
      @antoniohorta5656 Před 29 dny

      Yeah, ok . They invented sim swapping. Right, smart guy

  • @MrAxman53
    @MrAxman53 Před 4 měsíci +3

    I use authenticator apps everywhere I can, but tell me, why don't banks give you the option to use authenticator apps? That's the most vulnerable account for anyone and banks don't let you use the more effective methods of authentication!

  • @SteveinSanFrancisco
    @SteveinSanFrancisco Před 4 měsíci +6

    This was an infomercial 😂

  • @MichaelW
    @MichaelW Před rokem +41

    Thank you so much
    Let me share one more thing with you, I was a victim of sim swap before, so I set a pin and did what you just said, but I went a step further by asking the company to put a note on my account that no changes or swapping the SIM card over the phone or the internet, the only way to do something on my account is to be in the store physically, and with a valid ID.
    Now when I try to call the customer service or do something online I get a message: (sorry you need to come to the store with a valid ID in order to make changes.), it's not very convenient but it's more secure somehow.
    One question, do you know any bank that allow using physical 2fA key to login?
    Thanks again for your awesome info

    • @AllThingsSecured
      @AllThingsSecured  Před rokem +5

      That's a great way to do it, Michael. Most major banks I know don't allow for a 2FA key, but there are smaller online banks (such as Mercury) that do offer the option to secure with a Yubikey.

    • @MichaelW
      @MichaelW Před rokem

      @@AllThingsSecured
      Thank you so much ❤

    • @mattshaul5670
      @mattshaul5670 Před rokem +7

      I was SIM swapped last week by a person physically in the store with a fake ID. T Mobile didn't require a pin or anything since they had a fake ID. You're not safe with that plan.

    • @Shynotic
      @Shynotic Před rokem +2

      @@mattshaul5670 that is what just happened to me today, it was super scary!

    • @MrDelta22
      @MrDelta22 Před rokem +2

      @@AllThingsSecured Excuse me, what do you mean by 'DON'T ALLOW'? In Europe, 2FA is a minimum requirement meanwhile for log in as well as for transactions.

  • @okaro6595
    @okaro6595 Před rokem +6

    Note it is not just two factor authentication. They can reset your password. One should not use the listed phone number as your password reset/two factor authentication number (they are different setting on, say Google). I use a prepaid where SIM swap is not possible. They will not provide a new SIM under any condition (if I lose the phone I lose the number and the balance) as they do not know whose it is. I have that number as the second SIM.

  • @garburto
    @garburto Před rokem +2

    This is great! I can’t help but take credit for the suggestion to talk about physical SIM passcodes. :)

    • @AllThingsSecured
      @AllThingsSecured  Před rokem +2

      Feel free. I will caution people that it’s very easy to get locked out of your SIM if you do it wrong, though.

    • @garburto
      @garburto Před rokem

      @@AllThingsSecured yes absolutely.

    • @maorangina
      @maorangina Před 5 měsíci

      @@AllThingsSecuredCould you recommend a similar phone product that people reside in Canada can use?

  • @YYC403NOYP
    @YYC403NOYP Před 4 měsíci +2

    Go personally to a physical outlet when purchasing a phone and renewing your plan. Here in Canada, where I live, I go to an outlet in the mall and they will give me $50 credit card as a token for doing business at their outlet.

  • @user-kx5rr5pi3o
    @user-kx5rr5pi3o Před 2 měsíci

    Here in the state of Colorado some police departments won't even bother to help you with any identy theft or cyber crime. You can't get a report to help you .

  • @raven4090
    @raven4090 Před 4 měsíci +4

    This is great info, thanks. I wouldn't dare do that last thing, though, because I wouldn't be able to remember the fake info I gave for the security questions. It's still a great idea, though.

    • @billl1127
      @billl1127 Před 3 měsíci +1

      I agree. I have a hard time remembering the real answer let alone the fake one I came up with two years ago.

    • @raven4090
      @raven4090 Před 3 měsíci

      @@billl1127 Same here. I have a hard time even remembering if I capitalized the first word or not.

    • @mike325ci
      @mike325ci Před 3 měsíci +2

      @@billl1127 Another variation of this that could work is, your answer to those questions is a random phrase or word that you use, which has nothing to do with the question. "Name of favorite pet?" = whatchamcallitphrase. "Name of favorite teacher?" = whatchamacallitphrase, etc...

    • @borrago
      @borrago Před 29 dny

      Or just answer with the 2nd of whatever instead of the first.
      First street you lived on? Give the 2nd or 3rd or something you will remember.
      If your memory sucks so bad you can't do that. Work on your memory.
      If you are unwilling or too lazy to yo do that; get a digital password vault that you keep at home.
      But really, just spend less time scrolling and more time working on your memory. You will be way better off developing your brain, rather than rotting it away on social media.

    • @raven4090
      @raven4090 Před 29 dny

      @@borrago answering the second question is a good idea, but I don't know where you get the idea that I spend all my time on social media. Some people have short term memory problems that are not self-inflicted.

  • @TimGriess
    @TimGriess Před 9 měsíci +1

    Is Efani a new phone carrier, or can i keep using my Verizon account. I have a business account with many devices on the account.

  • @user-iu5mk6mw7k
    @user-iu5mk6mw7k Před 11 měsíci +3

    Some good information BUT!! it's basically an add for a security system without a price mentioned. To find out the price ? you would, no doubt, have to enter your information???

  • @PalmarLlano
    @PalmarLlano Před 4 měsíci +3

    The presenter failed to tell us how the Effany staff are screened before they are hired. Their jobs give them too much access to people accounts.

  • @tomng7677
    @tomng7677 Před rokem +3

    Hi. Everyone. I have a question. Is Sim lock will prevent Sim swap (phone number port out) ? I saw a few CZcams videos how to set Sim lock from the phone. But I'm not sure if that will prevent the Carrier from port your phone number out ? Any input information. Greatly appreciated. Thanks

    • @murmansk69
      @murmansk69 Před rokem

      You can put a 4 digit lock code on your SIM which prevents it being used in another phone or indeed your own phone until you've entered it on turning on the phone but it wouldn't prevent the SIM swap fraud being discussed because the fraudster gets hold of another SIM which replaces yours

  • @freddylosangeles1378
    @freddylosangeles1378 Před rokem +1

    ..thanks for explaining..

  • @susanmathis5374
    @susanmathis5374 Před 4 měsíci

    Is theft from a SIM Swap not possible if one is using 1Password? The thief wouldn't be able to change passwords to my finanical accounts without knowing the original passowords, right? Am I missing something here?

  • @frankish5314
    @frankish5314 Před 3 měsíci +1

    Interesting. So for anything financial we have a dedicated chromebook with a bogus account. From that chromebook/account I only ever log onto my password vault. So in theory even if my phone was sim swapped, then the google account they got access to would be my personal account, not the bogus one that I accessed the financial stuff. I never log onto my password vault from my regular email, So in theory if I was sim swapped it would be irritating but they would have no way to know what the 2FA codes were for right??

  • @bcaominh
    @bcaominh Před rokem +5

    My mobile service provider leaked my phone number and the serial number of my sim card. Does this expose me to the increased risk of SIM swapping?

  • @mandelaaffected5059
    @mandelaaffected5059 Před 4 měsíci +7

    What about newer phones without physical SIM cards. Or are they digital SIM cards?

    • @borrago
      @borrago Před 29 dny

      They use "e-sims". Most phones the last few years have both types.

    • @ElaineGarcia-uo8qj
      @ElaineGarcia-uo8qj Před 4 dny

      Without sim card is also a thing. The slot stays empty and phone runs on wifi.
      America runs on Dunkin and my smartphone runs on wifi

  • @etcetc6307
    @etcetc6307 Před 4 měsíci +3

    this was nothing more than a long commercial for efani

  • @hirthirthirt1693
    @hirthirthirt1693 Před 10 měsíci +3

    I don't get it, what does PIN-lock for the SIM help if they get a new SIM card....or did not understand it

    • @mariaj9235
      @mariaj9235 Před 4 měsíci

      you have to give them PIN number before they can give you new SiM card - and only the owner would know PIN to his own SIM

  • @MichiganUSASingaporeSEAsia
    @MichiganUSASingaporeSEAsia Před 4 měsíci +3

    He never showed visually how this scam operates!!!!!!!!!

  • @MrGeo-EmitFodrol
    @MrGeo-EmitFodrol Před rokem

    What should I do if my mom was sim swap. What are all the steps I should take to make sure they cannot take more.

  • @Khan_Ustad
    @Khan_Ustad Před 2 měsíci

    Good information 👍
    In Pakistan, even if I give my sim to some scammers myself they can't do anything bad to me. In case they spoof me somehow, for cell carriers to issue them a replacement sim card, they will ask a number of personal info plus a biometric verification (one thumb and and a fingerprint of other hand at least). As for my bank account, it is also set on a fingerprint sign-in method 😊

  • @woutervanlent5181
    @woutervanlent5181 Před 3 měsíci +2

    All that effort and things you need to know . What about throwing away your cell phone ? Isn't that an option ? I did it two years ago , works great !

    • @ElaineGarcia-uo8qj
      @ElaineGarcia-uo8qj Před 4 dny

      Haha I get that! It's one less thing to remember.
      But if you really want one, go SMH less. Buy just the device, do not install the pesky card 💳 (sometimes they come without. Hooray!) Then just use the phone like a mobile computer with wifi
      Source: that's what I do+

  • @TheCorek1949
    @TheCorek1949 Před 3 měsíci

    It has happened in UK in the past, but it is now so tied down no carrier would dare, or be able to do it. It really isn't worth the risk for even a disgruntled staff member to do it.

  • @RhNegA-
    @RhNegA- Před 2 měsíci

    What a lot of people do not understand is that the phone number they use is not theirs, you do not own your phone number, your provider owns it. Not you. Second, use an authenticator app for mfa.
    There are plenty out there you can use.
    Here (the Netherlands) you have to go to a store physically if you want you sim to be swapped and they will only do it if you bring your ID (Passport, Driver license) card to identify yourself.
    Thanks for your attention,
    Rik

  • @dixiecho3338
    @dixiecho3338 Před 3 měsíci +1

    Sue the phone company with class action suit for billion dollar, they will take care of this problem right away. Lawyers, this is a sure winning case.

  • @Josh-py9rq
    @Josh-py9rq Před rokem +2

    Use masked emails
    For your primary carrier I cannot stress this enough that and 2FA and if a company or bank will still only let you use a phone number use your masked one that gets filtered through a privacy app that way it intercepts the code first and your phone number doesn’t get it at all!

  • @rocko6439
    @rocko6439 Před 3 měsíci

    every site which asks for mother's maiden name, favorite movie, etc..., I provide a different response to the same question each time and I store that info somewhere.

  • @Amen.22
    @Amen.22 Před 3 měsíci +2

    There’s many expats from the US and other countries that are living in other countries. How are they able to login to their bank and credit card accounts? Most banks won’t accept a VoIP phone number or VPN. I’ve heard that Tello or US mobile would work but you have to be in the US to get them. I currently live on Guam and I would have to fly to the US just to get an account with Tello or US mobile. I need a solution that works reliably and consistently before I move to another country. Can you help? Thanks.

    • @SN-ed7wi
      @SN-ed7wi Před 2 měsíci

      This is a long standing and unacceptable situation. Commenters here have complained about phone carriers but you're the 1st commenter to bring to attention the disgraceful archaic methods used by the financial institutions. I have the same problem as you and I too will have to go to the US to obtain a US Mobile acct for a long term solution. In the short term, I recommend you get hold of a relative/close friend to create a Google Voice acct for you. Despite using a VPN, I have failed to generate a GV and had to finally get someone in the US to do it for me. Altho GV is technically a virtual #, it appears to work with most banks. I would then get a 2nd virtaul number to link to the GV#. I've tried Hushed and it's decent - however, it will not work as a verification number for GV. It appears to work directly with some banks too but is not guaranteed. Torn my hair out trying to find a solution, again I stress that the current situation is unacceptable and all we can do is pray that all FINs adopt an alternative method.

  • @lynskyrd
    @lynskyrd Před 4 měsíci +3

    the solution to this SIM swap thing is simple- you need to drive down to your carrier and do the swap THERE- IN PERSON. You need to bring documents such as phone bills, utility bills and of course picture ID. No more over the phone sessions to some minimum wage employee clock watching for her next break.

    • @fdllicks
      @fdllicks Před 4 měsíci

      Too late. They already drained your accounts by the time you figure it out. Also, the guy at the store is in on it.

    • @lynskyrd
      @lynskyrd Před 4 měsíci

      @@fdllicks yes- the guy in the store that you RANDOMLY picked is 'in on it'. ??? Also- I'm saying to make it a REQUIREMENT that all sim swaps need to be done at the brick & mortar to begin with- not after the fact.

    • @fdllicks
      @fdllicks Před 4 měsíci

      @@lynskyrd This happened 4x to me. Each time the store the fake sim card was sold in was in another state. Twice, it was in Brooklyn NY, where i have never been. Did this happen to you? If not, shut up. Talk about things you have experience with.

    • @lynskyrd
      @lynskyrd Před 4 měsíci

      @@fdllicks okay- first off, the fact that you got scammed 4x doesn’t make you an authority on the subject- if anything, it just proves you’re either stupid or careless- take your pick. So with that said- let me try this ONE more time: in order to fall victim to this SIM swap- a few things have to ‘line-up’-- the victim would have to have somehow divulged specific information about one’s self- this is usually done through social engineering scams such as “you received a UPS package- please click this link to verify address” - that type of thing. The other piece that has to be in place is - sure- there might be an ‘inside man’ at the Verizon or AT&T store; but that’s traceable provided due diligence is followed. What I’m suggesting is that unilaterally, Verizon, AT&T, T-Mobile, etc enact an across the board policy that only permits SIM swaps at the brick & mortar in which, positive proof of ID must be demonstrated. This includes picture ID, utility bills and past cell phone bills. There is NO WAY a SIM can be stolen this way. OK - I’ll ‘shut-up’ now because I’m done with this- listen-don’t listen- I don't care.

  • @f5fstop
    @f5fstop Před 4 měsíci +3

    My final thought is this is noting more than a video to sell a product. Two step verification is the SECOND step in the process. ON all my accounts where it is setup, the code is NOT sent out UNTIL I have signed into my account using up to a 32 character password that is known only to me. A person cannot just enter a six digit code and gain access to my accounts.
    Yes, if they somehow get a hold of my computer or are able to implant a trojan to log keystrokes than that might work. However, since most people use their phone on a daily basis, they just need to understand if the phone no longer works call the provider and find out why. Go next door and call from your neighbors phone.
    What gets me is this video is so full of holes it is obvious someone is just trying to sell something.

    • @twinklingofani
      @twinklingofani Před 4 měsíci

      Thank you for that. I feel a little better about this, after reading what you said. It makes sense to me.

  • @sterninator
    @sterninator Před 4 měsíci

    Had to Sim swap my own dad because he was overseas and the bill I was paying online required email verification

  • @tomng7677
    @tomng7677 Před rokem +3

    Hi, Can you make a video about SIM LOCK, this feature available in Android and iPhone. How is the sim lock work? Would it prevent SIM SWAP? AND further more about Esim. Would Esim prevent sim swap since it's not a physical sim card? Thanks

    • @murmansk69
      @murmansk69 Před rokem +1

      You can put a 4 digit lock code on your SIM which prevents it being used in another phone or indeed your own phone until you've entered it on turning on the phone but it wouldn't prevent the SIM swap fraud being discussed because the fraudster gets hold of another SIM which replaces yours

  • @creditcardreviews3380
    @creditcardreviews3380 Před rokem +1

    It looks like you get the option of AT&T or Verizon. This isn't much more expensive than their regular service or am I missing something? It's not an add-on product, it's new mobile service, but secure over one of those two networks? So I no longer pay AT&T, I just pay Efoni?

    • @haseeb_awan
      @haseeb_awan Před rokem +1

      Efani replaces your existing carriers. So It's not an addon, but a replacement .

    • @AllThingsSecured
      @AllThingsSecured  Před rokem

      Efani would replace your mobile phone plan but still operate on those networks. So yes, you would only pay Efani and they, in turn, would be the customer of AT&T and Verizon.

    • @sjzepher
      @sjzepher Před 3 měsíci

      What does Efani provide over consumer cellular using the same at&t towers to provide service that is more secure???

  • @8180634
    @8180634 Před 4 měsíci +1

    Many (most or all?) banks won't allow you to remove your phone number from 2FA or password reset options. This is a problem.

  • @YaudahCapek-fg3oi
    @YaudahCapek-fg3oi Před 2 dny

    hi, I am one of the SIM SWAP victims. if the card is inserted into someone else's cellphone, it will take 5 minutes. Will the cellphone be hit too? please answer my question

  • @sinebar
    @sinebar Před 3 měsíci

    Can you change the default sim PIN on your iPhone?

  • @pureonyx5090
    @pureonyx5090 Před 9 měsíci +1

    How about all sun swaps be done in person for security reasons . Just like banks will not make any changes to your account via phone . In person only .

  • @RichRich1955
    @RichRich1955 Před 4 měsíci +1

    I enabled sim lock but when I'm logged in the sim card is unlocked. I need to use my selected pin before the login. I use my flip phone for bank texts. Instead

    • @CLord-gs7nj
      @CLord-gs7nj Před 4 měsíci

      I hope this isn't a stupid question ... are you saying you have a separate flip phone just for bank verifications? So does that require another cell phone line and different number?

  • @efraim.
    @efraim. Před 8 měsíci

    7:51 As far I am aware, the passcode is only valid to the simcard you are holding, not another sim.

  • @knotox
    @knotox Před 16 dny

    100% of SIM swap attacks are the result of someone other than the owner of the account modifying the account without the owner's approval. A company called Cloaked Wireless has solved this by only letting the subscriber modify the account (their staff can't modify accounts). Basically, it solved the whole SIM swap problem.

  • @getsmartpaul
    @getsmartpaul Před rokem +7

    Beware this dude selling Efani.

  • @KeroZimerman
    @KeroZimerman Před 3 měsíci

    1:55 How is this hard to detect? If my SIM gets disconnected from my carrier, then the notification in the top left of my phone changes. I look at my phone multiple times a day. I’m confident I’d notice this immediately.

  • @gigigigi9479
    @gigigigi9479 Před rokem +4

    I have SIM card cloning issues, Authy is SIM based and was exploited in my iphone. Corrupt police can do anything on a cell phone, my ex's friends in police department have been ruthless, corrupt and downright criminal.

    • @AllThingsSecured
      @AllThingsSecured  Před rokem +1

      That sounds terrible. I'm sorry.

    • @mementomori29231
      @mementomori29231 Před 4 měsíci

      Authy is only sim based when you set it up the first time. Set up Authy on multiple devices, and then turn off multi device. No one can use Authy on a new device unless you enable multi device for setting up a new device.

    • @chal3t
      @chal3t Před 4 měsíci

      @@mementomori29231interesting…need more info on multi-auth

  • @fadingfast8346
    @fadingfast8346 Před 4 měsíci +1

    HW Keys? Sure, except nobody will allow you to use them. It's either phone or email for 2fa for the ordinary person.

  • @gimmelyod
    @gimmelyod Před 2 měsíci

    "I first realized there was a problem when it became obvious that my phone service provider had no process in place to prevent release of my account without requiring a security code; - & rather than offering this simple step as a security measure; - All they offered were mindless excuses to justify their complicit incompetence." Say "Class Action Lawsuit".

  • @Lulu-kt6gr
    @Lulu-kt6gr Před měsícem

    With EFANI, what’s the protection against an insider attack? If a TMobile employee can be bought off…

  • @JustRebootedsolo
    @JustRebootedsolo Před 5 měsíci

    I need this answer please answer even if it’s one year old this video can it interfere with sms like PayPal sms or what

  • @jashannon
    @jashannon Před 3 měsíci

    With the newer/higher end phones it's optional use a SIM - they have an "eSIM" which is builtin to the phones. I know iPhone 13 as one example I have personally helped someone switch to. Just call tech support with your cell provider and tell them you want to use only the eSIM. Then break the SIM with plyers, throw it away, and you're safe from this scam no matter what. Or Google on how to add the SIM pin if you don't have one. (The default pin is 0000 with Androids apparently, which is needed to set your pin.)

  • @rvrss7192
    @rvrss7192 Před rokem +1

    Once again while watching SIM-swap related video I don't understand where in the world does that flawed practice of swapping SIM "legally" based on just a remote call of seeming "owner of a stolen phone" takes place?

  • @avayu2289
    @avayu2289 Před 4 měsíci +1

    Just notify carriers and banks that porting and wiring must be done in real person. In addition to all double verifications. Third party privacy services can also be hacked.

  • @kentw.england2305
    @kentw.england2305 Před rokem +21

    $99/mo!!! How much of that do you get?

    • @AllThingsSecured
      @AllThingsSecured  Před rokem +4

      Oh goodness. If you’re balking at $99/mo, then the service definitely isn’t designed for you.

    • @SpecsAppeal
      @SpecsAppeal Před rokem +15

      I had just subscribed...then I saw his rude snarky reply. Notice he didn't answer the question. This is a thinly veiled infomercial. During times of exponential inflation and the tail end of a pandemic that devastated the economy, $100 is DEFINITELY something to balk at. This guy's disgusting.

    • @Ricoxsuav3hh
      @Ricoxsuav3hh Před rokem +4

      @@SpecsAppeal agreed. If they were t going to answer the question they could of left out the rude response. Let’s not forget everyone isn’t as fortunate as this guy. $100 might be nothing to you but to some that’s money that goes toward rent.

    • @tombucannon
      @tombucannon Před rokem +3

      @@Ricoxsuav3hh he’s def getting like $10 per haha, but def agree man’s was just asking a question after being surprised at the cost of the service, no need to be rude
      Man’s acting like he was working at a restaurant, saw young people ask why the steak is over $50 and told them that’s why cheap people need to eat at cheaper places

    • @Hello_-_-_-_
      @Hello_-_-_-_ Před 8 měsíci

      @@AllThingsSecuredso you don't want more subscribers. Nice.

  • @disboygotdabeat
    @disboygotdabeat Před 4 měsíci

    The iPhone 14 Pro does not use an external SIM card. Does that prevent this theft?

  • @ProflexFitness
    @ProflexFitness Před 4 měsíci

    If this involves simple "social engineering" by calling and talking to you cellphone provider, then . . . It's impossible to stop.

  • @davearnold731
    @davearnold731 Před 4 měsíci

    MANY online accounts even when they offer authenticator app support STILL also require a SMS text option. T-Mobile, my bank, Yahoo email. REQUIRE IT!

  • @rtel123
    @rtel123 Před 4 měsíci +2

    All very well to be aware of this, but is is the SECOND factor. The first factor is knowing the victim's bank account number AND their online password to log in, AND their phone number. None of these many videos about sim swapping even mention how that primary breach happened in the first place.

    • @AllThingsSecured
      @AllThingsSecured  Před 4 měsíci +2

      Not true. Many accounts use phone numbers as a bailout if you forget your password. They send you a code and give you access.

    • @rtel123
      @rtel123 Před 4 měsíci

      @@AllThingsSecured Yes, but It is still the same question... they do not have your phone to get the account number. They only have your new sim which gives them your phone number. So the first data breach had to happen another way.

    • @chal3t
      @chal3t Před 4 měsíci

      @@rtel123wonder if the cloud backup gives them access to usernames?

  • @maxoblivion
    @maxoblivion Před 4 měsíci +1

    Doesn't the scammer need your account password to get into your account? There's a reason why they call it two factor authentication. They should need more than your phone number.

  • @nicholasngugi9195
    @nicholasngugi9195 Před rokem +1

    In my country Kenya, you use you voice as your identification to get through to customer care

    • @makingtheimpactllc
      @makingtheimpactllc Před rokem +1

      With AI voice cloning, that's not very good security.. Also what happens if the person calls while they're sick and their voice sounds different?

  • @MyStuffhappens
    @MyStuffhappens Před 25 dny

    Do you know of anything like efani available in Canada?

  • @SF-fb6lv
    @SF-fb6lv Před 2 měsíci

    GOOD STUFF!

  • @BuckNaked2k
    @BuckNaked2k Před 4 měsíci +1

    Ugh....this just happened to me. Tried to get this fixed and the carrier said I needed to respond to the PIN they were sending TO THE HIJACKED PHONE!

  • @Desert679
    @Desert679 Před 4 měsíci

    Sim Swap may transfer the phone but it does not transfer the Keychain where the user id and passwords are housed , without out the user id a sim swap is useless even if a 2FA account reset is done imo.

  • @jerryfacts9749
    @jerryfacts9749 Před 4 měsíci

    The key is to never make public anywhere your birthday, your bank account login name or numbers, and your address. The carrier I am with requires a 4 digit pass code, and the billing account number that is associated with the SIM card. For a SIM change they may ask the customer to visit one of their stores, and bring 2 IDs and a copy of the last phone bill.

  • @frankcastle5737
    @frankcastle5737 Před 3 měsíci

    Carriers rely on sve labor and storage wages in order to collect the insurance from scammed customers when it would in fact be easier to raise those wages and instead of holding the employee accountable, use the case to form an comprehensive investigation of where the fraud and scammers operate.

  • @pezn2077
    @pezn2077 Před 3 měsíci

    How does setting a pin on the sim card help? Wish this had been explained more fully.

  • @billl1127
    @billl1127 Před 3 měsíci

    Verizon let's you set a PIN to prevent number transfer, but it specifically says this does not prevent SIM swapping. As far as I can tell Verizon has NO protections against swapping.

  • @uniquesensitivesnowflake7366
    @uniquesensitivesnowflake7366 Před 9 měsíci +2

    Are there any cheaper ways? 99 dollars per month is expensive

  • @brianwest2775
    @brianwest2775 Před 4 měsíci +1

    SIM change shouldn't rely on a few security questions! They should see that the phone SIM is currently active on a phone IMEI that has been the same for some time. They can even see that it's in the same area. If at home, then they would see it connected to the same cell tower that it's always connected to. If the thief claims that the phone was stolen, then need to show identity plus a plausible story. Especially when claiming that it's lost in a state that the phone wasn't recently in. Sure, people lose phones when they travel, and maybe you dropped it at the airport before your flight and report it missing in the new state, but then you could prove your story. If the person can't prove the story, then send message then block the number for 24 hours to give the real owner time to go to the store.

    • @chal3t
      @chal3t Před 4 měsíci

      That’s what I’ve been saying…the victim will appreciate the due diligence. The criminal won’t.

  • @michelem226
    @michelem226 Před 4 měsíci

    I have Google Fi cell service and they say that I have to be logged into my Google account in order to make any changes to my account. Is this good enough protection from this scam? I suppose not if my Google account itself has become compromised.

    • @rlkinnard
      @rlkinnard Před 4 měsíci

      someone is going to take over your account by asking very nicely for the phone company to give them your phone number. Once they have you phone number, they may have access to whatever is on your phone.

  • @2DXYSU
    @2DXYSU Před 3 měsíci

    You didn't explain:
    1. Scammer needs userid BEFORE they can click on " forgot password" Having the sim card does not tell scammer what banking APPS are on your phone, what any saved userids are, or even what banks you use.
    2. Service provider always is supposed to ask for passcode or answer to secret questions before believing anything. They should also attempt to call/text/email the phone first.

  • @nealdavidson3715
    @nealdavidson3715 Před rokem

    I couldn’t find the link to the study. Is it in the description?

    • @AllThingsSecured
      @AllThingsSecured  Před rokem

      I didn't put it in there initially. I've added it now (thanks for the tip). Here it is: www.issms2fasecure.com/

    • @nealdavidson3715
      @nealdavidson3715 Před rokem

      @@AllThingsSecured thanks Josh! Keep making great content !!!!

  • @yout.ube001
    @yout.ube001 Před rokem

    Can You Do A video about Efani please how to set it up

  • @rajkumarbharathi3139
    @rajkumarbharathi3139 Před rokem +1

    How good is esim for sim swap

  • @Al-bd8hm
    @Al-bd8hm Před 4 měsíci

    I never save bank account passwords. How do criminals access to the bank account in this case?