How to fix Meta Quest 3 - Powers on but the screen stays black
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- čas přidán 5. 09. 2024
- In this video I show you how to repair a Meta Quest 3 suffering from "Black screen of death".
If a factory reset doesn't solve the issue then it's a hardware issue, which I tackle in this video.
This is only the second time I've taken a Quest 3 apart so I use previous experience working with the Quest 2 to fix it.
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#repair #repairnotreplace #recycle #ifixittools #ryansrepairs #ryansrepairslk #donegal #ireland #Meta #metaquest2 #metaquest3 #blackscreenofdeath
Great video... You can almost make a non approved tech manual from the details you provided.
Thanks Brian!
Dude that was great, talk about getting screwed over LOL. well diagnosed and very helpful video indeed. Oh btw I have the same scewdiver set they are fantastic. Cheers
Thanks for the comment, I appreciate it! If it's helpful to someone at least it was worth it 😂
@@ryansrepairslk is there any chance I can contact you? My left lence turned off after update. Factory setts didn't worked. Mb I could send you my quest for the fix? Not for free for sure.
Hi there. You can email me at ryansrepairslk@gmail.com and we can discuss it further there 👍@@oldtwitchdog5969
Hello! you are a very cool specialist - a deductive method like Sherlock Holmes and all that!
Maybe you've encountered such a problem (maybe on Oculus 2?) - a black screen, as if there was no power going to it. The oculus turns on, the indicator lights up, there is sound in the headphones, the joysticks are detected and if you press the buttons, you can hear that there is a reaction in the menu. You can even start a game at random. But the lenses are completely dark. When you take off your glasses, they turn off (the music fades out) - when you put them on, you can see a white flicker in the lenses for half a second, but then darkness again.
If you go to the menu (power and volume) - there is the same darkness.
I reset it to factory settings - same darkness. The glasses don’t seem to have been dropped or broken, but maybe someone is hiding something :)
What could be the problem, do you think?
Hi. Thank you for the comment! 😄 If I had to guess I would say it sounds like the screen is faulty. In the Quest 2 it is one screen shared between the two lenses.
Or it could be the screen connector on the motherboard that isn't connected properly. Did the headset get bumped recently?
Thank you for the video. Got the same problem of black screen after only 3 weeks of use. i was not able to factory reset at all. I send it back to get fixed. Please, can you explain what i could do to prevent it ? I really don't know the cause, but i suspect the sweating mayby? Thank you!
@@patsymorency5751 Hi Patsy. The cause of this one was impact damage but in most cases it just seems to be component failure over time, so I'm not sure how possible it is to prevent
Hi, very skilled.
I enjoyed the video and was well impressed with all of the information given.
I would not have suspected the camera but as soon as I seen the physical damage that was it.
Wonder if the camera failed due to the bash or did it just get to hot without the heat sink and fail?
Thanks
Hi Dave, thanks!
By what the customer told me it sounded like the unit wasn't really working right after the drop so I'd guess the thump is what did the damage. But then again maybe the heat builds up on them quick enough to cause problems right away.
Next time I have one on my bench I'll put the thermal camera on it for curiosity sake
Great dude, very interesting
Just wondering can you make a tutorial on the charging port, the arm when the charging port is falling off, can you make a repair tutorial on its?
@@liambluepotato6226 If I get another quest 3 headset in for repair I can do a charging port tutorial 👍 But is the charging port not working or the arm is just coming loose?
I messed up idk how to put it back together
@@ROOTBEERMANw Don't worry. Just take your time and slowly reverse the steps of me disassembling it and you should be fine
Good job man.
I have a quest 3 with the same issue, do you think replacing the cameras would fix it as well? what about the depth sensor and the camera sensors on top do they not cause this issue if damaged?
Thanks.
@@Mustafa_Alqaseer As far as I can tell any one of these cameras/sensors will cause this issue when damaged or removed. But unfortunately I haven't been able to find a way to test for a faulty camera without just replacing each one and testing the unit.
I got lucky and the faulty camera in this video had actual physical damage
Unfortunately I only found the cameras on the bottom online which seem to be the same as the side cameras, and didn’t find the depth sensor and the top cameras/sensors. I guess I could gamble and get these cameras and hope it’s their fault.
@@Mustafa_Alqaseer Obviously is will depend on your location but I was able to find replacement by searching "quest 3 depth recognition camera/sensor".
But if I were to hazard a guess I would assume it's the same kind of camera I replaced as I've never come across one of the other ones being faulty
@@ryansrepairslk Yes I found these cameras but I’m not certain if they’re the faulty ones since I also suspect the depth sensor or the top cameras/sensors. I bought a used functional headset only with a little damage and I’m going to use it for replacement parts.
Regards.
@@Mustafa_Alqaseer Good idea! That's exactly what I did when I first worked on the Quest 2 so I had all the parts I needed to figure out how it worked and what parts were the problem. Good luck on your repair!
with affordability comes inconvenience. Quest pro controllers bought 2 weeks ago are now drifting. It pays to buy the best.
@@GirlOnAQuest That sucks. You should get them replaced or repaired under warranty. Or is that's not an option I find electrical contact cleaner works well on quest controllers for clearing up drift issues