Support and Troubleshoot Network Hosts | A+ CertMaster Labs

This activity is designed to test your understanding of and ability to apply content examples in the following CompTIA A+ Core 2 objective:
1.6 Given a scenario, configure Microsoft Windows networking features on a client/desktop.
Scenario:
Taylor is a mechanical engineer working in the product development division of the engineering department. Taylor has called you to indicate she cannot browse any websites from her workstation but that her co-workers are not experiencing the same issue. You offer to provide remote desktop support using the special screen sharing tool provided to help desk staff but cannot connect to her workstation. You ask Taylor if she can think of anything that changed recently, and she mentions that she just moved from the manufacturing facility to a new desk located in the product development building.

[@MartianCreations]

omg, I was stuck! thank you and now I know why the answers were the answers we were supposed to give. You're such a good teacher!!!!

[@JarrelRivera]

I'm glad that the video helped 😊

[@liewwengsim]

Again, this Video is doing great in helping me out with this Lab's exercise 👏 Thank you very3 much for all the guidance and explanations inside, very helpful, simple and easy to understand 🤙👍

[@nishitjoshi76]

Thanks, man. You are a good instructor. The way you are explaining all these topics is just mind-blowing.

[@JarrelRivera]

Thanks for the kind words. I appreciate it. I'm glad that you find my videos helpful in your studies.

[@julianneedsblood7091]

Thank You Man!!! I was 75percent there but stuck!!!!

[@JarrelRivera]

@@julianneedsblood7091 Glad to help. Thanks for watching!

[@wills3208]

Big help!!!!! Thank you

[@JarrelRivera]

Glad to help. thanks for watching!

[@AndreWilliams876]

Hello, quick question. For the last set of questions that you answered, number 2, how did you know the static ip didnt not match the network? what am i checking for to determine this? Thanks in advance.

[@veevendetta2420]

Omg thank you. I was STUCK

[@JarrelRivera]

I'm glad that you found the video helpful. Thanks for watching!

[@mxy7699]

Still type //MS02/ It doesn't work on my one. What I'm a missing?

[@JarrelRivera]

Thanks for the query. In the resources section, check if MS02 server is running. Also confirm that you've completed the prior tasks i.e. connecting to domain / network. I hope this helps!

[@slowbaru5982]

\\MS02 not //MOS02

[@JarrelRivera]

@@slowbaru5982 Good catch! tagging @mxy7699

[@devilslayer45]

Thank you! I forgot how to search for servers.

[@JarrelRivera]

I'm glad the video helped. :)