Episode 5: Basanta Lama shares Nepal's largest restaurant chain journey - The Burger House and CFC

Episode 5: Basanta Lama, Founder, CEO and Director of Burger House & Crunchy Fried Chicken. From startup to soon to become public company with 151 outlets nationwide. Join us on Rato Rupaiya Podcast as we explore his entrepreneurial journey, managing franchises, overcoming government bottlenecks, handling negative reviews, and more. 🎙️🍔 #SuccessStory #entrepreneurship
Basanta Lama's Socials:
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Chai Chai Confectionery:
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Yaki:
wearyaki?h...
Thuprai:
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Welcome to 'Rato Rupaiya: The Podcast,' your ultimate destination for captivating conversations centered around the dynamic realms of business, people, and money. Join us on a journey where we delve into the diverse stories, experiences, and insights of individuals shaping industries.From compelling narratives to personal journeys of success and resilience, each episode is a tapestry of inspiration and information.
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Team Members:
Host: Riya Shrestha is an educational content creator who has been creating educational videos on pages namely All About Business, Learn with Riya and Rato Rupaiya on Tiktok. She has created over 500 short form educational contents. She is also a Marketing Consultant by profession and along with that provides workshops and sessions related to Marketing specializing on Social Media Growth.
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Camera and Editing: Pranay Dhoju
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Camera and Editing : Pranish Shrestha
Instagram: me.pranish_...
Disclaimer:
The perspectives, information, and opinions shared in this CZcams channel and podcast are the personal views of those involved and should not be treated as definitive facts. Opinions from hosts and guests are subject to change. Unauthorized reproduction of this content is explicitly forbidden and may lead to legal consequences.
Intro
00:00 Intro
01:38 Riya's Viral Content about The Burger House and CFC
02:28 Basanta Lama before starting The Burger House and CFC
03:48 Basanta Lama's Passion in Food
04:17 Life In Dubai
06:34 Initial Investment and Team Members
07:34 First Outlet, Underground Location and Challenges
10:05 Choosing the Brand Name
11:24 Market Research
13:04 Opening the 2nd Outlet
13:56 Franchising Model and Processes
16:04 Quality Control in Franchising
17:04 Burger Group Pvt Ltd
18:20 Melung Thakali Kitchen
19:53 Why do restaurants fail?
21:40 Making Franchisees happy?
22:42 Basanta's day to day
23:29 Balancing Operations and Expansion
26:00 Customer Service
27:00 Youth and Brain drain
29:50 Making Employees Happy
32:05 Internship and Employment Opportunities
32:42 Brand Awareness and Growth
34:12 Brand Loyalty
38:14 Online Ordering Culture
38:38 Negative Reviews
40:45 Challenges in Entrepreneurial Journey
42:34 Government and Regulatory Challenges
45:45 24 hour Restaurants
48:34 Rapid Fire
52:34 The Burger House becoming a public company and going international?
53:50 Message to the Youth
54:44 Gifts

[@internationalhoteltraining3012]

Nice keep going. Never stop

[@RoshanYadav-gt5fz]

Underrated podcast... yeti ramree host vayera ni viral hunu vaaxaina😀😜 Keep going ❤

[@PikkuRana]

Wada adaksya pani ho basanda lama

[@dilkhadka1094]

Best food quick services and good atmosphere

[@RatoRupaiya]

🙌🏼🙌🏼

[@Sujalkunwar1]

Being 37th subscriber
Xittai 100k pugxa ani yei mero comment rakhnu parxa 100k special ma❤

[@RatoRupaiya]

Thank you :))

[@dilkhadka1094]

Great interview

[@RatoRupaiya]

🙏🏻🙏🏻🙏🏻

[@rabindrabudhathoki5396]

😍😍😍👏

[@RatoRupaiya]

🙏🏻

[@malinamaharjan1901]

I went few outlets but horrible places with cockroaches 🪳 bad food and rude customer service.

[@tashidawasherpa8631]

I am 200% agree with you