You won't BELIEVE this phone call! | Rift Midweek Update |
Vložit
- čas přidán 28. 05. 2024
- PLEASE NOTE: This is not a tech channel, but simply a show-and-tell. It is not designed to give advice and support on vacuum tube amplifiers but to show what I get up to each week in the workshop.
I deliberately keep tech talk to a minimum, or at least to a point where it’s understandable to the casual viewer. There are other channels more suited to that level of detail.
I do not do reviews, either paid or unpaid. My opinions are entirely my own and do not represent those of others.
All comments are welcome but those deemed unhelpful, rude, inappropriate, or unsavoury will be reviewed and possibly censored.
---------------------------------------------------------------------------------------------
Bassman, Fuzz, Q&A, PR18
---------------------------------------------------------------------------------------------
EQUIPMENT I USE
Wire Strippers - uk.rs-online.com/web/p/wire-s...
Knipex Snips - uk.rs-online.com/web/p/cutter...
Oscilloscope - uk.rs-online.com/web/p/oscill...
Signal Generator - uk.rs-online.com/web/p/arbitr...
Soldering Station - uk.rs-online.com/web/p/solder...
Chisel Tips - uk.rs-online.com/web/p/solder... - Jak na to + styl
To the chap who phoned up asking for free advice, my reply would have been two words, the second being Off.
I second that!
first being Bog?
And if the advice asked for was whether to buy your amp rather than xxx's?
Hey mate, a bunch of people in my live chat last Saturday said you were doing good work. So I checked you out.
Glad to say they were correct. Subbed.
And you were absolutely in the right. I believe on your side of the pond you give a two finger salute…
He earned it.
Greetings Lyle.
My advice to him would have been two words, the second one being “off”.
Re the phone call.
You were in the right - it’s your time and expertise. So you decide when it costs and when it it’s a gift.
Had similar with people with guitar lessons. At a bluegrass session a guy who was a pretty basic guitarist started to be really friendly. Which quickly changed to him saying. I was thinking we could get together and jam… I reckon I could pick up all sorts of stuff from you. Fortunately I had my sensible head on and politely said ‘actually that sounds like a guitar lesson, and I charge £35 for that. Happily fit you in’. Conversely I offered to do some free ‘how to put songs together’ sessions for the beginners in the group cos they were a nice group!
The phrase "cheeky $0d" springs to mind....You're running a business so you're absolutely in the right to charge for your time!
You were definitely in the right. You are a professional and as such should be payed for your advice whether it's over the phone or not. Especially if the person seeking it is cheeky enough to know what he's said about you and your business has not been particularly nice.
You were absolutely right to refuse to give free advice to that chap
Absolutely in the right. It was decent of you to even offer to help for a fee!
I've watched you from sideline for a long time. Spoke on forums etc etc. Probably argued about technical side of things over years. However
You were 100% in the right.
You always came across as a sound person.
All the best
I think that if anythig you were rather generous to offer advice at a cost - rather than just a flat refusal, full credit to you for that.
I think if another tech calls for advice on something they are stuck on, thats fine.. and you know you can always call them if you get caught with a real pig of a repair or whatever. We all get the odd thing on the bench that we go 'what the?!!" so I wouldn't have a problem helping out someone in the trade who is stuck.
But.. an individual who will just bleed you of knowledge and never help you, nevermind that he has been running you down behind your back.. get stuffed!
You also never know what the persons abilities are, you could be talking them through something, they assure you that they have drained the filter caps on what they are working on... You can see how it could go wrong!!
I think you are absolutely right, tell him where to go.
Re: your question: You did the right thing! I support this 100%! Well done!
I think your answer to the not-a-troll query shows a considerable amount of restraint and professional civility.
Your discussions around the cost of producing your amplifiers are also very illuminating.
One of these days, I'll be in a position to place an order. A V-front if I get my way!!!
that was a very cool personal story. thanks for joining this with us. You are completly right to be at least slightly pissed. you offer a channel with your knowledge and doing. thant's cool. even without knowing what the guy wrote to you..... you're right to AT LEAST ask for money and not give im the boot straight away.
greetings from hamburg
Nah, you're good. Thank you for all the free advice you do dispense. It's always informative and helpful.
This channel is absolute gold. You definitely deserve to be compensated for your expert advice. Especially from folks that are rude. Thank you for such quality content.
I think as a relatively small and niche community, its great to offer advice and support as everybody benefits from the generosity that abounds, however it has to be a two way street and with that you are 100% justified in charging someone who has fallen short of that spirit. In fact it would be at least time and a half 😂
What a pleasure to listen to your knowledge and racing..
You had all the right. Your time is what earns you your money. Who would call a mechanic and expect him to guide you through repairing your car for free?
Really interesting to see the Riftwreck build and congrats on the win 😀
Your expertise (hard won over many years) and your time have immense value. It's up to you to protect that value (because others generally won't). There are times when charging for over the phone advice is 100% appropriate. That said, I would have quite happily refused that guy flat out if he bad mouthed me or others in the past because bad behavior should have consequences. 👍
Absolutely the right thing to do. First, you are a BUSINESS not a charity. Secondly you should NEVER take abuse from anyone.
There's nothing like a close race! I think it makes the victory even sweeter!
Interesting video. I have built a couple of Fender style amplifiers in the past and I honestly wouldn’t argue with your pricing, the cost of transformers, valves and good quality capacitors etc is quite high and getting higher, added to that you buy in chassis blanks and cabinets and your suppliers will have to make a profit. I often use the signal tracing method to detect faults on guitar amplifiers, once the signal disappears I’ll probably then resort to a multimeter. Incidentally I thought that your estimated price for a Trainwreck type amplifier was very reasonable, you’ll never get to own a private hideaway in the Pacific at those prices.
Congrats on the win...love the race footage!!
hi, absolutely correct in dealing with this guy, i repair jukebox valve amplifiers, its a interest as well as earning, and i help others where i can, but you got to draw a line somewhere and i think yours is about right...fantastic build quality on your amps by the way!
Forgive and forget and get on with your work. An attempt at an apology is required on his behalf.
Congratulations on the win! Some great onboard footage!
You were in the right regarding the phone call imho
Charge the bugger Chris, you where bang on mate.👍Sod what he says.
If't keeps on raining levee's goin' a break... same here on the Continent, it looks like the sun ain't gonna shine anymore! Not unusual for leap years I am told.
Amp building/repairing and racing - good combo!😀
I agree!
You were absolutely in the right to tell him he would have to pay for your time and expertise, but I might have gone ahead and done it for free after telling him that I knew who he was and what he had said, just to get his reaction andntonsee whatnhe had to say about me in the future.
Kindness works both ways.
Dead right mate - charge for your time and expertise. It maybe different if someone asks you a question at a trade show or similar - but when you’re in ‘the office’ it’s entirely correct to charge for your time.
I enjoy your channel.
I had mixed feelings about the guy who called asking for free advice
What floated to the top was this guy seems to treat a lot of people poorly and that it doesn’t benefit anyone to ignore that and enable his unacceptable behavior. You weren’t rude to him, you made your boundaries known and it’s up to him to get a clue. I think you made the wise decision
the phone calist prk is a humty thing is your skill in keeping these arts alive is so importent and i do mean arts fred dhibna was a hero i come from glasgow and the old men who workt on the ships wear great inganeers and had skills that as of now will be lost to the modern world the its brock i cant fix it throw it away genaration. remember les paul saying when the lights went out he wanted to know why how they went out and how to get them back on agian this genaration wid site in darkness keep up the good work and wish the bisness well in the future. jf.
I would have told him that he could go elsewhere - or charged double…
Hey, Chris; love your content, please keep it coming.
I've come to believe that nobody owes anybody anything in this world (although I reserve the right to behave altruistically as I see fit) other than a modicum of civility. Barring that, f&%k 'em and feed 'em fish heads.
If it's any consolation, I live in Arkansas, and we're still getting spring rains here. I haven't once thought of fussing about it, because I know what will surely follow (unbearable heat), so I'll enjoy this while I can. hope you have a pleasant summer.
Always raining
Stick to your guns. You have always helped me and put me on the right path.
As far as giving advice for free to unapologetic critics... Are you serious? I would have said NO, to both giving advice, and for even speaking to him at all. I would have said ( politely) "No, goodbye!"
Snetterton is just up the road from me ...
Hi Chris. Absolutely you were correct but I also think that he was completely wrong to have the audacity to expect any help let alone free from yourself after showing such disrespect in the past. I also think that it is better for you that he declined to pay as if you did give advice you would have no way of knowing whether he acted correctly with it! I guarantee that if it didn't work or went wrong he would slag you off even more. Narrow escape I would say.
You're not only within your rights to ask for a fee for your PROFESSIONAL assistance but, given the history, right to do so.
If I were in the other chap's position and asking for your assistance with a project build I'd offer to pay for your consultation. It's the right thing to do.
Eeep, that gear-change before the line looks like it cost you a lot of time!
Yup, the 4-5 gear change on the 6-speed box is a little tricky. That fluffed change cost me 0.09secs and 2mph at the line.
I'd have done what you did.
Always stay professional.
I'd personally offer advice to customers but charge for my time to others for my time.
when Guitarists blow £4k plus on a guitar I really don't see the issue with paying decent money for a hand built amp
Your completely right,to stated your conditions to serve his amp problems.But first,i should asked him,why in the World,he looks out for your time and attention,in opposit of his behaviour and negative comments,about your person and busniss.
To me this person looks quite narcistic and bitter state of mind.
come on give us a how to tolex vid, currently staring at 2 yards of the stuff, what glue/how to do corners, tips tricks needed!
I wouldn’t have a clue! I give that task to someone better skilled 😂
There are some tutorials on CZcams😊
Uncle Doug has a couple of videos on installing tolex. I did it once on a 2 x 10 cabinet I built for my Vibro Champ chassis. The next cabinet I built (a 4 x 10), I left it a natural finish with just some gel stain wiped on. Installing tolex is not an amateur pursuit.
Yeh Uncle Dougs vid seems to be best, Ive chose Copydex adhesive, will report back
I can justify the cost of a hand wired tube amp because the product is amazing compared to guitars which are Meh! And how about a clean boost next? Opposite of a Fuzz lol!
P.S. Forget that dude!
Stick to your guns, surprised you default to free advice anyway, very kind.
Maybe not have pro-Trump ads? Not a good association I'm sure.
I don’t choose the ads!
@@RiftAmps I realized that after my comment(apologies). Thanks much for the reply.