THOUSANDS OF INSTALLATIONS MAY BE NON-COMPLIANT...ELECTRICIANS REQUIRED TO CARRY OUT REMEDIALS
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- čas přidán 14. 03. 2024
- Today I want to share with you some interesting information that has come my way regarding the Zappi EV charger and the fact that it is a requirement to install a double pole Type A RCD upstream in order to carry out a compliant installation.
Hope you enjoy!!
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I’m Adam the electrician based in the south of England (Portsmouth).
I make videos that show my everyday working life installing EV charging points along with other electrical installations hopefully sharing some useful information and tips.
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Unless a fault is caused by the lack of RCD, Myenergi would be on very dodgy legal grounds refusing warranty cover.
Who is going to exercise the legal route though?
@@normanboyes4983 Small Claims doesn't cost much
Try Small claims court. Simple process. I bet they wouldn’t even respond and you’d get a result by default.
Exactly, this sounds like a very shaky excuse. A far more likely reason is they have a high number of warranty failures and know that independent installers don't have the buying power or legal department to push back. I'd be extremely reluctant to give a company more money who are obviously using spurious excuses to not back their warranty.
Mike, you and I and this nice man who is local to me... all know this, MyEnergi just went WAY down in my opinion. Unless they care to come back, HERE, in this comment section and explain their behaviour, and pay him for his time/materials... they can eff right off
Thats disgusting the Regs are not retrospective and as the Charger was fitted before the change, then at the time of fitting it was compliant
Nail on the Head on the retrospective comment. Changing regulations does not make something that was done under previous regulations wrong or even unsafe.
It’s like giving a c2 on plastic consumer unit installed back in the 17th edition. when the product was installed at the time it was compliant !. Completely agree.
C3
Only if a recall is done, it can be enforced back in time. Easee had a recall because the protection was insufficient. It was not a full recall so it's up to the owner to fit a new RCD. It has sufficient DC detection so a regular RCD is enough, not type A.
Is it because the internal rcd does not have the mechanical reset function?
Your install was complaint at the time, it's not your fault the regulation changed. I will not be revisting jobs prior to 2022 for free because of a regulation change, no chance!
The Zappi installation manual does not state that an upstream RCD is required, and state refer to local wiring regulations. So you need to push back on myenergi as they are not fulfilling their warranty obligations. Also UK wiring regulations do not mandate upstream RCD!
Have a look at wiring regulation again
@audriuskomicius1838
Which regulation?
I do not know of one mandating an RCD upstream of an EVCP.
Not entirely true, depends on the version of the installation manual in force at the time, the current manual does require an upstream RCD, this really came in to effect with Amendment 2 of the 18th edition,
The manual issued in August 2022, a 32A Circuit Breaker was to be installed, local regs should be consulted to confirm if an upstream RCD is required. The manual issued in December 2022, Staes the same. The manual issued in July 2023 States that the overcurrent device of 120% should be installed (38A so 40A) and that a RCD device may be required subject to local regs, then it references 18th Edition Section 722 which states a dual pole 30ma Type A RCD should be installed upstream and may be combined into a single device (RCBO) 40A compliant with BS EN 61009-1.
Providing you demonstrate that the installation was installed to the installation manual in date at the time then it was compliant at that time. 18th Edition states that the manufactures installation instructions should be followed. Regs cannot be retrospectively applied.
If you’ve installed it before reg update ide bill my energy for the extra works. People who have fitted loads will be suing them.
No. Bill the customer. It's customers problem as warranty is between them and MyEnergi.
@XX-ww8lh I wonder how much this will hurt sparks when the customer gets billed. It will make a lot of people question the competency of the installer, I'd absolutely be livid if I was hit with a bill because it hadn't been installed correctly. Frankly, I'd be telling you to shove your bill up your arse!
All credit to you for doing the remedial work.
Thank you
@@pault4793 I made a short on why I done what I done, it’s a garage board with no other load on it,
Myenergi are doing this as put it bluntly they are in questionable financial position, laying staff off, taking on sudden loans and investment etc without which likely would have gone under... the warranty costs are killing them. its a means to reduce outgoings and dodge the costs... in last several months i have had several zappis fail..
How do the Zappis fail? Is it the electronics? The power supply for the internal electronics? Problems doing the initial handshake to a charging session?
Death by a 1000 short voltage spikes?
Top man for pointing this out and also making the rest compliant at your own cost 👏🏼👏🏼👏🏼
Thank you mate
Daniel ShenSmith may be interested in this warranty issue. He is a Barrister of England and Wales and runs the Black Belt Barrister channel on which he explains the law on various everyday issues. He also owns a EV.
I’m glad I saw your vid …THANKYOU for taking the time…I fitted two zappi only last week …gotta go back
No probs 👍👍
You sir are a decent Electrician, not many would go around previous installs and correct the issue caused by a firm who are trying to avoid paying out........
Thank you!
Good on you going back to your installs and rectifying them reactively. The big issue now with replacing a main switch for R.C.D is you've made the whole installation non-compliant. There is no discrimination in the event of a fault, total power loss. Aswell as the fact the whole installation has now only 30mA of earth leakage, not each individual circuit
I made a short explaining why I done this, it’s not the house C/U, it’s a garage board with no load
Thank you for doing this video - a great public service for consumers and your fellow sparks.
I think Zappi are doing some mental gymnastics on this. Basically they are saying they cannot be supplying a warranty replacement which is knowingly going to be installed into a circuit that is not compliant with current regulations. (We all know they cannot be applied retrospectively).
It would be better if they did not reject warranty replacement outright but make it conditional on the fitting of a compliant upstream RCD and providing Zappi a signed certificate from a registered electrician.
I am not a sparky btw.
Fair play going round and making compliant!
Thanks for the heads up. I've got 2 from 2022, which are on MCBs. Thankfully, all my others are on RCBOs because I started fitting them as standard. Like you, I was specifically told on the training that it didn't need an up front RCD if the installation method satisfied the regs, which it did. I'm going to get them sorted to avoid any issues. 👍
Had the same thing with a commercial site 22kw Zappi - but because it was installed before we completed their training due to conflicts at Myenergi's end they wouldn't warranty it.
They also won't warranty any installations pre wiring regulations change - which themselves aren't retrospective. It was highlighted by Efixx when Sweden or Norway stated one of the chargers on the market wasn't sufficient and I know Mark Allison did a video on it shortly afterwards.
Also because BS7671 isn't retrospective Myenergi and other manufacturers leave themselves open to being taken to court under trading standards. It is a massive grey area and honestly they should probably just do the warranty and pay out for peoples original installer to swap them over to RCD protection for the circuit conductors.
Easee had a recall but not a full. Customers are highly recommended to get protection retrofitted but are not mandated by law or regulation. If the recall was full, a ban of usage, they would have had to.
I got pulled up for this from my NIC assessment.
The rcbo i needed was a commercial schneider model costing around £80.00 which helped make the decision to opt for a Zappi knowing the built in RCD would save on cost with the supply being wired in surface mounted SWA.
Very frustrating.
I'm sitting here thinking, fuck I done the same thing.
Then it hits me, there's 3 x 22kw 3phase zappis on a schneider board. Gona cost me £800 a fucking charger
Fit a three-phase RCD in an enclosure just to the side of the board, will be miles cheaperer
If MyEnergy are adopting what appears to be a dubious position on their previous advice I would suggest that all installers vote with their feet and use one of the many alternatives instead!
Fitting a zappi next week although I always put in a double pole type A rcd upstream. Great video to help out all the others guys!!
Exactly, why would you not, cover your own arse.
😮 okie i need to comment ...i have a view that it's always good to over engineer and fitting an dual pole rcbo is a good idea.
Regardlesss the Zappi does have the 6ma protection for DC leakage I have always fitted an external rcbo and fusebox rcbos are my go too as there rcbos are dual pole as standard.
Yes you can use swa but with the new EV cable its not an Steel wire cable or covered by a metallic covering so an rcd is needed.
Appreciate you being open and honest about the zappi issue and unfortunately whis warrenty issue will catch alot of sparkies out.
Always over enginner over and above manufacturers and electrical regulations if at all possible.
Some may disagree...but if you do this then you shpuld not get caught out.
But hindsight is a great thing.
Sorry to hear on this issue have fitted hundreds of zappi chargers and always fitted rcd as an extra protection regardless if its on swa or rubber hr07 flex or ev cable.
Techincally it 240v outlet like a ceeform socket you would have for a machine or carvan but eoth thr handshake module so i dont see any difference to that and it has users that do silly things.
Rcbo if in doubt alwssy been my thoughts could save a life and always be completely covered.
Armchair none sparkies may disagree😂
Yes finally a youtubing trade in my area! Just need to find some electrical work to be done now and also a plumber, mechanic and landscape gardener.
Assume this algo is promoting this video as it popped up in my feed. You're a better man than I am as my blood would be boiling with that response from Myenergi.
Few things here but firstly myenergi are bang out of order. It was discussed on twitter with them a few years ago and they eventually admitted the RCD in the product doesn’t meet bs7671. The note was then added to the manual.
So in terms of warranty claims they are taking the mick on this.
Outside of that the requirements in bs7671 have been clear so the introduction of EV charge points and RCDs to 61008 and 61009 should always be used.
I’ve had a video out around this for.a good while. So in terms of installation standards we should be fitting them and you have done this in most cases from you said in the video. Top job.
But the product standard for the zappi does not require one so using that as a get out for a warranty claim is not good.
Perhaps highlight to management at myenergi if you haven’t as yet.
Thanks for your comments appreciate that, tried calling myenergi on several occasions, can’t get through, it’s impossible
@@sotaelectrical similar experience. Jordan Brompton is usually awesome at dealing with stuff like this. I would expect she will be on it in the background.
@@electrician247 thanks mate
"Outside of that the requirements in bs7671 have been clear so the introduction of EV charge points and RCDs to 61008 and 61009 should always be used. "
could you point me to the reg number
Good effort mate. Glad to see you taking responsibility for sorting it all out. Many wouldn't.
Surely compliant when installed and notified and signed off
Yes but any mods would be and make the install non compliant. If it was replaced it would now have to comply.
I have watched this a couple of times now, and I still don't understand why.
The current regulations do not mandate a rcd upstream of the EVCP at all, they mandate under 722.531.3.101 that a rcd is required upstream of each socket outlet or the bs 62196 connection (that's the car connection to EVCP) so a suitable rcd could be within the EVCP, or upstream of the EVCP.
If their original equipment had an integral rcd , but their new replacement does not, then it isn't anything to do with the regulations changing at all (after all with the 18th edition an rcd was required just the same, albeit with different wording)
This appears to be due to a design change of the product, so ought to be funded by the product manufacturer under their warranty.
What an I missing?
It does have an RCD but it is not recognised by BS7671, part 7 lists all of the standards, unfortunately the zappi RCD does not comply with any of these standards.
In which case it is not the installer's responsibility for costs associated with upgrading the existing installation in order for a non-compliant product to meet compliance.
That should be borne by the product manufacturer since their replacement product requires additional external electrical protection whilst their previous product did not when it was installed correctly.
Total professionalism Sir. 👊🏻
Thank you
Hi Adam. Thanks for a good video about the EVCP’s internal type A RCD. My understanding of BS7671 is that EVCP’s need to have an upstream type A 30mA which “mechanically” disconnects both live and neutral conductors. The EVCP’s internal RCD is of a digital design and therefore does not comply with BS7671. Either way, whatever the issue was with the Zappi, if not having an upstream RCD made no difference to the failure of the unit, then you have a valid warranty claim.
I had something similar with a BG SYNC EV where it just decided to stop working completely, after 1-2 weeks. When I spoke to their warranty team, they asked what was the rating of the protective device, 32 or 40amp? I said 32amp as that’s what I fitted for close protection to the 7kW unit. They came back with it should have been a 40amp due to manufacturers recommendation. I explained to them that a 40amp allows a higher overload current, so makes absolutely no difference whatsoever to the unit deciding to just pack up. I purchased a new unit from my wholesaler, fitted it, returned the faulty unit and invoiced BG for their maximum £100+VAT for my two site visits, which has now been paid👍
Thank you for your comments!! Appreciate it
My Podpoint is 9 years old and still working great.
Agree 💯 with this video. We will have a similar situation. Fair play for being responsive. In 2024, for older installations, are we now expected to retro fit SPD too. Changing installation instructions then hanging out the installers isn’t great is it.
It sounds like MyEnergi are now trying to find a way to not cover warranties. There is a quite large failure rate for zappi's. Ive had the out the box gubbed and its not easy as an installer to get warranty stuff done
But as soon as the installation is ‘as required’ they will honour the warranty and send out a new Zappi replacement. I have seen this before. They will honour the warranty
How do the Zappis fail? Is it the electronics? The power supply for the internal electronics? Problems doing the initial handshake to a charging session?
Death by a 1000 short voltage spikes?
My Energy owe you money, Ive never installed a zappy but have removed a few that were installed very badly. It seems now i will only install one if customer demands it. I WILL NEVER PUT A ZAPPI UP AS A FIRST OPTION. Thank you very much for this video, i cannot believe that they have used such bad faith like this. Deflecting blame on their faulty product with nonsense that will have had nothing to do with why their charge became faulty in the first place is a red line for me.
If they wanted to revise their rules they could have put a big red sticker on the replacement device saying the rules have since changed and now requires RCBO and kept you a happy customer. They have gone out of their way to imply that your work at the time was deficient to your customer. Id never trust them again
Even changing to an up front RCD won’t be compliant as EV chargers need to have their own dedicated double pole Type A RCD you can’t put them on a split load board or with an up front RCD it needs to be a double pole RCBO or a dedicated RCD unfortunately…
I just made a short explaining why I done what I done, it’s a garage board with a couple of radials - no load, an outside light and a garage light. It’s not the main house C/U and I would like to know the reg you are referring to also if you have it?
RCD...is a must... !!!
Great channel sota
Thank you 👍👍
Just looked at when myenergi published their guidance on requiring an external RCD for UK installations, it was March 2022. That's for version 1.1, maybe there was an earlier version published. If they are taking the position that any repaired installation needs to be brought up to the latest regulations, i guess that's their prerogative, in some ways forcing installers to correct previous poor installations and generally making things safer isn't a bad thing.
If you installed before March 2022 there is a discussion to be had about who picks the cost up, I think it would be reasonable to ask the customer to cover or pay towards the extra costs. If installed after March 2022 then it wasn't installed to manufacturers instructions, I can see why there are separate documents for the UK as presumably this is mainly a UK issue.
myenergi are having your pants down mate, demand the warranty be honoured. Unless they are prepared to put in writing that the Zappi can be damaged by the omission of an external RCD, which would be interesting considering they claim it has an RCD built in, they are just dodging a warranty claim. They dodge paying us installers for warranty work as well so it seems to be standard practice for the scoundrels these days.
Interestingly, I always fit external RCBO's myself and I have never had the Zappi 'RCD' trip under test, the external RCD always trips first. I have never fitted one to an MCB so I assume it does actually trip eventually but to try and say the warranty is void is total BS. Push back and escalate it.
I was given a cosmetically damaged BG SyncEV to try about 18 months back, I loved it, the support is first class even for third party payment apps and, touch wood, I haven't been back to one since. The Zappi has advantages but if it comes with all this BS the best thing to do is just not fit them. Good luck.
I would sever all future contact with the MyEnergi Brand. Sorry, but they wouldn't piss me about a second time. Thanks for sharing.
For all the work and time and testing to put an rcd main switch.
Put an little board enclosure just for the charger below. For dp rcd
Personally i would have done that, saves having to do all the testing again and having the board on 1 rcd.
Unless the failed item (here an EVSE) could have been saved from failing by an upstream RCD, the lack of an upstream RCD did not increase the likelihood/probability for the defect to develop, and it is thus not a valid reason to reject a warranty claim.
If leakage current from one device by itself, goes high enough to trip a 30 mA RCD, the EVSE (or vehicle) is already faulty! (Maybe a second defect can be averted with an upstream RCD, in rare cases, but the first fault cannot be averted.)
Also, when the manufacturer states that they do not see an unconditional need for an upstream RCD, and therefore can work as advertised without an upstream RCD, it is not legal to reject warranty claims based on following regulations that may or may not be present where the device is installed.
If a regulation gets changed after the installation is completed, it would go against the point of the warranty, if any future change/addition is used to cancel earlier promises by the manufacturer.
Regarding warranty, is seems like a distraction (red herring?) to use regulations as an argument for voiding a warranty.
The issue is installers blindly following these tech companies that know less than us as installers do about fixed installations.
We should never be relying on what is installed in a product to meet what is in BS 7671.
Good video and fair play for showing it
Thank you mate
If an RCD is inside the Zappi, then the only section of cable 'unprotected', is between the consumer unit and the charger box- And that cable should be in conduit or armoured.
This is not an issue. It could be proven in court that for residual current to flow, there'd have to be a break in the supply cable to the Zappi box.
Residual current flowing between the Zappi and EV would be caught by the RCD inside the Zappi. I smell BS here.
They really should honour the warranty of installations where their own guidance was followed.
If they don't, they I wouldn't be going back to them for a new charger. Plenty of other manufacturers on the market to choose from, maybe their warranty is worth more than the paper it's printed on.
Zappi should just change their inbuilt RCD to one that is compliant. Many picked the Zappi precisely because its got one within the device.
Your absolutely correct, I was given the same information when I went to Grimsby for the training, and at the time it was also stated in their documentation no RCD required, they changed the documentation but kept it on the down low
It was kept on the down low
I wonder how long it will be before the ev charger makers refuse to pay out because an external fuseboatd has been used and the protection devices can’t have worked properly during cold weather !
Good on you for going belts and braces on fitting RCD upstream.
Thank you mate
When you see all the existing current wiring in properties I sometimes wonder if those making up these regulations have nothing better to do with their time.
Do u still have the training course written material? That could help you in getting something back from myenergi. And indeed, what others here also have mentioned, regulation and changes are never retrospective. If Myenergi changes the rules and want them to be retrospective they have to shell out the money for the time and materials to get that fixed.
Replacing RCBOs with master RCD and MCBs is a significant downgrade - wouldn't it have been better to fit an external RCD for the charger?
Yeah maybe, this is just a garage board just so you know
So glad I'm an old retired approve electrician never done the regs
I can’t believe they have gone back on this, there are other CZcams sparks that have installed the Zappi using an MCB when clipped direct because they were also lead to believe they could. Now the installation has just one 30ma RCD for all circuits, maybe a 2pole RCD could have been installed next to the consumer unit supplied by the MCB so the other circuits would still be on there own RCBO’s. You always do great work!! And have been let down by the manufacturer. Shame but at least you have only done 5 this way. Keep up the good work and great videos.
Thank you for your comments, I have made a short in why I done what I done with the consumer unit, watch it and hopefully all will make sense 👍👍
👍
Well done . I take it that the single din rcbo does switch the neutral as many do not which means they don't comply.
Exactly
@@sotaelectrical like your kids buddy
Based on response, thats crossed off one brand from my prospective list. Makes choosing a charger 10% easier :)
That’s terrible customer service off my energy it’s certainly put me off them , seems to me they’re moving the goal posts on you to avoid warranty work !! Great video as always by the way mate 👌👌👌
Thank you mate
Now you have the zappi plus many other circuits on a single rcd. Build up of ac and dc leakage, in my opinion the installation is nowvless safe and an external rcd for the zappi woukd have been a better solution.
I knew this would come up, it’s already a garage board with 1 x external socket radial, and 2 x socket radials in the garage with nothing plugged in, 1 x outside light and 1 x internal light, literally no load so I didn’t see this as a problem, if it was the house C/U then fair enough
If they were installed before amendment two 2022 my energy do not have the right legal or otherwise to say they’re not compliant and refuse to honour the warranty . My energy doesn’t have a leg to stand on. You should get in touch with the IET and get clarification in writing from them. As it is them who white the and publish the regulations BS7671. And manufacturers have no say in what does or doesn’t comply with BS7671.. or have I missed something here .
I recently attended a myenergi zappi 2 installation training course. One question in the course test asked: "What is the recommended rating and type of protective device, on the supply to the EV charger?" The correct answer was given as a "Type B 40Amp circuit breaker". - No caveat regarding local requirements.
So they are still recommending no RCD?
I literally finished the city and guilds 2921 training course at Napit yesterday and they told us we don’t need to fit an RCD as the chargers have them built-in!! Unbelievable.
That is literally insane
Looks like you didn't get the 2922 update then? 🤯 It'd be good when everyone's on the same page. Until then there's a whiff of incompetence in the air. Is a tory involved?
@@Veeger no politics please lads 🤣
I feel you pain I had a similar question, as my energy told me it didn’t need an RCD protecting upstream as it has its own built in. I ignored and fitted one anyway as the RCD that’s in the zappi is a digital not mechanical DC current detection. I didn’t think I’d be compliant as in effect I’m fitting 2 of the RCD’s on the same circuit and neither are time delayed. But my reason for ignoring was that what’s protecting the cable supplying the Zappi.
It’s wrong really and like you said it should be clear, we are out there doing the best we can translating the regs and manufactures installation guides into an installation that’s fit for purpose. It’s also very hard to keep up with changes.
The failure of this device is not because an upstream RCD was omitted. Zappi are being dicks here and good on you for showing it.
Thank you sir, hope you have a good week 👍
Well clear as mud as usual. Why don't they make it clear as to what they want ...
I would have fitted an red in an enclosure under the board on that first job .
It’s already a garage board with no load on it
I honestly have never seen any trade take the time to make the changes. Top man. 👍 I subscribed now.
Thank you for taking the time to comment and subscribe, really appreciated 👍👍
The one thing that gets me about the whole integral RCD of some chargers not meeting the standard of 61008 (for I believe not having a test button) is that surely these RCDs that are integral to chargers are likely to long term be more reliable. I’ve been to loads of installations where RCDs have never been tested and they no longer operate, where as I know for sure the Zappi tests it’s RCD before commencing every charge session.
I believe the standard actually allows for no test button to be present if it self tests the RCD.
I get it, according to regs protect the circuit cable not the appliance. The appliance will have its own protection.
Everyone let’s not forget the Zappi does not have a Type A RCD to bsen 61009-1 it has a 6 Ma RDC DD, which is a Residual Direct current detection device.
My Energy are in financial distress, they’re maybe just trying to dodge costs.
Fair play for putting this out, my understanding was people thought that the chargers had RCD so it met the regulations but and I could be wrong my understanding is that the RCD in the charger is an electronic RCD and the reason it falls foul is because the wiring regs require a mechanical RCD, ie the old school type like in a split load board or RCBO that is double pole... I think other comments on here saying the regulations are not retrospective, are wrong in that the argument is the 2022 regulations did not specifically change anything it just provided extra clarity where people were interpreting them wrongly so even prior to 2022 it was still required.. It does beg the question if you ask the manufacturer and you ask Napit and they both say its not needed what more can you do when clearly the regs were written in a way that caused confusion, what more can you do and 100% not your fault...
To be fair think my energi have done you over on the RCD bit. However the MCB wasn’t double pole so it wasn’t fitted correctly anyway.
Well done & well said! Will they stand up and say you were right at the time of fitting ?
But it was installed before the reg change. Id contact myenergi directly and get the replacment sorted free of charge. Good job my eenergi dont do periodic imspections c1 c2 c3 all over the place.
Their zappi2 manual v1.1 says ''The zappi features an integral 30mA Type-A RCD with 6mA DC protection and therefore an external RCD is not
required.''
Anything to do with warranty on renewable products is a minefield for both the installer and the end user,because manufacturers will change the rules depending who you speak and turn on a dime to get out of a warranty claim.this is probably why a lot of companies go bust when the problems starts because of lack of aftercare from the manufacturer
Do a subject access request for the phone call. This would give you proof of their liability.
If this was taken to court Myenergi wouldn't have a leg to stand on, they are just saying this to get out of warranty claims. Regulations at the time of installation were followed and changes are not retrospective. There is no way an installer would be found liable for this and Myenergi is just trying it on.
Part 2 coming soon
I was always under the impression that the Ev chargers only had an Internal Type B 6mA Rcd. Even with this i always added a Type A Rcd upsteam to protecting the feeding Cable. Here where i lived the standards ask for a 4p isolator beside the Ev charger
They normally have an rdc- dd which is a residual direct current- detecting device which is why I think they won’t a type A rdc
Zappis have Type A and 6mA DC built in. It's printed on the sticker on the side, or at least it was last time I installed one. I always take a picture to keep a record of the serial numbers.
Me too.
Always Install Typ A upstream and have DC 6mA in the charger.
Some chargers like hypervolt only have 6ma DC RCD. Zappi has a full type A RCD.
Has anyone ever worked with the 3 phase Ev chargers that have an internal 4 pole mechanically resetting Mcb??
Not got a zappy, got a podpoint, and the electrician installed an RCD. Thank goodness.
No one's in trouble. The regs are part of life. Compliant at point on installation. Replacing equipment later, then bring up to current standard. Should be thought about when looking at EV running costs.
At the time the charger was fitted an rcd was not required my energi should cover it under warranty if the charger was installed before the change
This is the problem when the people doing the installations have to rely on the diktat of incompetent regulation makers, why wouldn’t you install an rcd? Unless both installer and regulator have in depth knowledge of electrical theory and UNDERSTAND why you must or must not install an rcd then this is either a warranty invalidating excuse or regulation for regulations sake. If the charger is rcd protected, why would an upstream rcd protecting the cable make any difference? Are they suggesting that lack of an rcd has damaged the charger?the IET and the registration schemes are largely staffed by poorly trained and incompetent people involved in arse covering excercises to hide the fact that they dont know what they are doing and dont understand what they are regulating. A lot easier to start at 9-30 with coffee in a nice warm office than be out in the job! When they start handing down these made up on the spot regs, ask them WHY? And watch them meltdown! Electrical safety has gone through the floor since the introduction of part p, IET. Regs and the “scams”. Our consumer units never caught fire !!
So glad to be retired from the industry!
Phil
I wouldn't be installing a zappi, eddi, harvi or libbi battery storage system from my energy after being treated like that!
What a pain in the bum! At least you only had a few and you have done the decent thing in changing. You can sleep at night knowing you have done the best job for the customer. 👍😃
Thank you 👍👍
Hi, in my opinion…
If the Zappi needs to be replaced under warranty, then the new charger install needs to be compliant with current regs. If the previous Zappi was installed pre reg change and was compliant at the time, the customer should have to pay for new upstream RCD, and Myenergi provide new charger under warranty.
If the Zappi was installed post reg change, and the original installer did not fit an upstream RCD when they were meant to, then the original installer should first supply and install the upstream RCD, and then Myenergi should then provide the charger under warranty. That seems fair.
They have released a double pole rcbo for the click board. We are waiting for delivery from the wholesalers
We need Class Action Lawsuits in Britain for exactly this type of thing. Customers and Engineers do things correctly yet the sellers try to get out of genuine warranty claims.
It's not on.
Lawyers, are you interested, because there are a lot of us looking for lawyers to take this type of thing on.
I have had two occasions when a single three pin RCD for garden equipment was beaten by the house RCD ON THE MAIN BOARD. Why does this equipment need a separate RCD.
Hopefully Myenergi will see this and do the right thing. I wouldn't choose a company with such a bad communication. One lesson for all of us. Communicate in writing, not verbally on the phone. It's sad but necessary.
Zappy should foot the bill for you putting it right,
When I read up on EV chargers and the issue of a "lost neutral" during or casing a local power outage. Because of the most common form of underground cabling sharing neutral and earth (in the UK), all 3 conductors are liable to "float" to 400V+ depending on the phases.
Normally this isn't a big deal as every thing is "same potential" and the only real concern would be where things are not the same potential. Holding only to a plugged in toaster and stepping out side might give you a shock, but who is going to do that?
Well... what happen when you park a big metal box in the drive way, which sits on rubber tyres and connect it to the mains?
What happens is, because of the lowZ galvanic connection to the N, E or L from the car, the car (if it is earthed) will float at those 400V, but, the ground you are starting on is a highZ path and will only be floating at a voltage proportional to the resistance/voltage drop from the nearest local earth to your feet. So the car might be floating at 400V and the ground only at 100V. That's a lethal 300V potential from your hand touching the car to your bare foot on your driveway.
The RCDs should still be able to detect this. The lecture I watched mentioned a 75V potential as lethal and that risk certainly eixsts.
It is EXTREMELY unlikely though. A lot of things have to happen in order for this to be possible. A grid fault causing "equal potential" across the 3 conductors would not last long before the grid would trip or notice and cut off the local transformers at the nearest switch. Then you have to have someone who has enough paint chips on their car to touch something conductively connected to Earth at the same time as wearing conductive shoes.
I believe the RCD mechanism will be found on both input to the charger and the output to the car, so that current leaking in or OUT from Earth will be detected and tripped.
The other thing they were talking about forcing in, was a full earth grid installed under the car and a local earthing from the charger to that, so that the ground under the car is same potential as the car.
One of the reasons that I prefer the National Electric Code in the USA, which is not retroactive.
This is like the Grenfell Tower situation. What they installed was compliant at the time but was found to be non-compliant with the new regulations. This caused many other tower blocks to be inspected and many failed for having cladding that was compliant at the time but is not longer complaint and now the freeholders of the buildings are telling the leaseholders they have got to pay.
I can see in the comments a number of electricians are saying the same thing, what they installed was complaint at the time and thus they are not going to make remedies for free.
Grenfell stuff was compliant but only because the testing was god awful and should never have been passed. Not a great comparison
I’m not a spark, and don’t install these for a living but I have a question 😄
Can you not use a fusebox rcbo that I’ve seen you fit on your videos to another manufacturers board?
If not why? ( I like to be educated! ) are they different in sizes so they don’t fit another make of board? Or is it simply not allowed under your regs?
Just wondering as surely they are doing the same job regardless of what enclosure they are in?
As I said I’m not a spark, I just stumbled across your channel one day and liked your content and presentation, so subscribed!
Personal view here; you sir are a dying breed! Keep up the good work 👍
Thanks for watching commenting and getting involved!! Yeah so it’s really frowned upon to install a different brand in a consumer unit, I would definitely get strung up on here if I done that 🤣
Thank you for the insight 😄
That’s wild! If something was installed as a better “fail safe” so to speak, then surely something that is considered to be better / safer should be recognised as an improvement and not shunned because it’s a different brand.
That’s like almost running out of petrol and refusing to stop at a supermarket because it isn’t shell / BP etc 🙈
As a customer I would be none the wiser if somebody had changed one faulty breaker for another brand. As long as it worked and was safe I would be a happy customer 😄
Thanks for the reply!
The reason it is not allowed is down to the manufacturer of the consumer unit, as all units are type tested with their own products and not their competitors, and sometimes these devices run warm and the heat dissipation may be different in a different brand. So all warranties are void
Don’t want to show a disrespect but I’m sick and tired of stupid diyers putting any old type of mcb RCBO together from different manufacturers ! You don’t know what you’re doing!! Get educated or don’t mess with electrics😬😬😬😬@@AndrewBrownEngTechTMIET
Including stupid non NICEIC sparks who work or the DNO 🥶
Why would anyone install one without RCD from their cabinet. That's a weird install from where we sit in NL.
I don't know how you call them in UK. But there are combination MCB/RCS units solving your space issue.
Soo many installs when I’ve seen no Rcd protection upstream so be a shame that it might be a fight on inspection for remedial works
Im old but i
Didnt it use to be the case that following the manufacturers instructions essentially bypassed the regs?
For instance a 5kw heater that comes supplied with hard wired 1.5mm flex on it.
By the regs thats too small but the manufacturers installation/requirements supercedes that.
Also at the time of installation it didnt require a rcd just because the regs have changed doesn't change the status of its acceptability
Call it future proofing if you think regs will change. 👍
Wait until they start refusing to supply replacements when they are on shared rcds. Then there will be a big problem.
This is chargeable work in my opinion. The install was compliant at the time of installation. I wouldn’t even entertain what the manufacturer is saying.
Totally agree, but sadly doesn’t help the customer who would be left with a faulty charger myenergi are refusing to warranty (guessing he’s doing it to try and appease customers rather than myenergi themselves and can’t face the argument with them).
Terrible form from myenergi, I’d guess only a very small percentage of installers would/will go round changing all their installs off their own back as this chap has done though, and will leave customers high and dry when their chargers pack up!
Where double pole protection has been an issue to fit, if there is space in the CU, I keep the mcb, cut down the busbar and fit a double pole RCD at the end fed via the original mcb. Otherwise, a small enclosure out the CU does the same job for limited cost.
On the Myenergi front, I’ve replaced so many under warranty where the original install is pretty poor, without any evidence of their ‘new’ requirements already being in place. Poor form. Shame. My favourite products to fit.
Not an electrician, but assuming the regulation is all about RCD protecting the supply cable to the Zappi and anybody working inside the Zappi without properly isolating.
My Zappi is fed from a double pole RCD but only a type AC, not a type A.
As the potential DC fault is the other side of the type A RCD inside the Zappi and the install predates the legislation (installed 2020) am pretty sure I'm legal, and more importantly safe.
The circuit protection for the replacement charger is to meet current regs for the replacement.
The Zappis you have already installed are fine but a like for like replacement is now non-compliant.
Does that sound correct?
As your installation was prior to March 2022, then it is compliant, after March 2022 type AC RCD's cannot be installed because they can be blinded by DC leakage, due to the increase of devices, not just EVSE's that leak DC back to the supply as a function of how they operate. A blinded RCD may not trip should an actual earth leakage fault occur.
Only the Zappi and Ohme units have internal RCDs. They should have seen this coming and insisted on external RCD protections when Easee got hammered last year. Moreover If Zappi are not compliant then neither are Ohme installs without the same external retrofit.